Elo TouchSystems D-Series User Manual
D-Series Touchcomputer User Guide
D-Series LCD Multi-function Touchcomputer
[Model D-Series Rev.C]
TE Touch Solutions
D-Series Touchcomputer User Guide
Multi-function Touchcomputer
Revision A
SW 601864
Elo TouchSystems
1-800-ELOTOUCH (1-800-356-8682)
www.elotouch.com
Copyright © 2011 Tyco Electronics Corporation, a TE Connectivity Ltd. Company.
All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or by
any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or
otherwise without prior written permission of Tyco Electronics Corporation.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics
Corporation and its Afffiliates in the TE Touch Solutions business unit in the TE
Connectivity Ltd. family of companies (collectively "TE") makes no representations or
warranties with respect to the contents herein, and specifically disclaims any implied
warranties of merchantability or fitness for a particular purpose. TE reserves the right to
revise this publication and to make changes from time to time in the content hereof without
obligation of TE to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, Elo TouchSystems, Elo TouchSystems (logo), Elo, IntelliTouch, iTouch, TE
Connectivity, TE connectivity (logo) and TE (logo) are trademarks. Windows is a
trademark of Microsoft Corporation. Other product names mentioned herein may be
trademarks or registered trademarks of their respective companies. TE claims no interest
in trademarks other than its own.
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Table of Contents
Chapter 1: Setup......................................................................................1
Unpacking Your Touchcomputer ....................................................................................................1
Adjusting the Display ......................................................................................................................2
Setting Up the Operating System.....................................................................................................2
Calibrating the Touchscreen............................................................................................................9
Securing the Base...........................................................................................................................11
Advertising Brackets......................................................................................................................11
Chapter 2: Operation.............................................................................13
On-Screen Display (OSD) .............................................................................................................14
LED Functionality .........................................................................................................................15
Using the Input/Output Panel.........................................................................................................17
Chapter 3: Options and Upgrades .......................................................20
Adding Optional Peripherals..........................................................................................................20
Magnetic Stripe Reader (MSR) .....................................................................................................21
Customer Display...........................................................................................................................23
Fingerprint Reader (FPR) ..............................................................................................................24
Barcode Scanner ............................................................................................................................25
USB Wireless Adapter...................................................................................................................30
Rear-facing LCD Monitor Bracket Kit..........................................................................................31
Second Hard Drive.........................................................................................................................31
Solid State Drive............................................................................................................................31
Second HDD/SSD Mounting Kit (No drive).................................................................................31
Third-Party Peripherals..................................................................................................................31
Chapter 4: Safety and Maintenance.....................................................33
Safety .............................................................................................................................................33
Care and Handling .........................................................................................................................34
Recovering the Operating System .................................................................................................36
Reassigning COM Ports after System Recovery...........................................................................42
Chapter 5: Technical Support...............................................................48
Technical Assistance......................................................................................................................48
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Regulatory Information............................................................................50
Warranty ...................................................................................................53
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This chapter discusses how to set up and test your touchcomputer. For information
on peripheral options, refer to Chapter 3, “Options and Upgrades.”
Unpacking Your Touchcomputer
C H A P T E R
1
SETUP
Check that the following items are present and in good condition:
Power cable Europe
Optional
security screw
Touchcomputer
Quick Install Guide
Power cable US/Canada
Advertising
brackets
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TOUCHCOMPUTER USER GUIDE 1
Adjusting the Display
The display screen can be adjusted from 0 to 60 degrees, as shown below.
CAUTION: To prevent tipping or dropping, be su re to hold the base when adjusting
the display.
Setting Up the Operating System
If configured with an operating system, the initial setup of the operating system
takes approximately 5-10 minutes. Additional time may be needed depending on
touchcomputer hardware configurations and connected devices.
To set up the Microsoft® Windows® Operating System for the touchcomputer, turn
on the touchcomputer by pressing the power button, and then follow the
instructions on the screen.
Selecting the Language (For Windows XP and POSReady 2009 Only)
Microsoft Windows® uses English as the default language in menus and dialog
boxes. You can change this language to suit your preferences at the screen below.
Note: If you choose to change the language after initial setup, you can follow steps
1-2 to arrive at the same screen below:
1. From the desktop, click Start > Control Panel
2. In the Control Panel screen, select Regional and Language Options.
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3. Click Customize. The Regional and Language Options window appears.
Select the Languages tab.
4. If required, check the boxes for “Install files for complex script and right-to-left
languages” and “Install files for East Asian languages.”
5. Select the Regional Options tab.
6. Select your preferred language from the drop-down list in the Standards and
formats pane.
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7. Click Apply.
8. Select your location from the drop-down list in the Locations pane.
9. Click OK.
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Selecting the Time Zone (For Windows XP and POSReady 2009 Only)
When the following window appears, you can change the time zone, date, and time
of the touchcomputer.
After making any changes, click Next to finish. Windows Setup completes the
installation of the touchcomputer.
Injecting the Languages (For Windows 7 Only)
Windows 7 Professional only allows the use of one language at one time. But you
can use the Elo TouchSystems language injection tool to update your language
preference. English is set as the default language, but you can change this
language to suit your preferences.
1. After the TE logo shows up, press F8 several times to enter Advanced Boot
Options.
2. Select Repair your computer.
3. Click Next Æ OK (Shall not have password) Æ Click Elo Touch System Tool.
4. The following User Interface will be presented:
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TOUCHCOMPUTER USER GUIDE 5
5. Click Inject, and the following window will pop out.
6. Click the drop-down list and select the preference language.
7. Click Inject Selected Language
8. The following window will be presented:
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9. After the language package is installed correctly, press any key to exit this
window.
10. Click Exit Æ Exit Æ Restart
Selecting the Region (For Windows 7 Only)
When the following window appears, you can change the country, time and
currency, and keyboard layout of the touchcomputer.
After making any changes, click Next to continue.
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Choosing the Computer Name (For Windows 7 Only)
When the following window appears, you can choose a computer name of the
touchcomputer.
After making any changes, click Next to continue.
Selecting the Update Options (For Windows 7 Only)
When the following window appears, you can select one of the update options of
the touchcomputer. In general, you can choose Use recommended settings as
your default option.
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After making any changes, click Next to continue.
Reviewing the Time and Date Settings (For Windows 7 Only)
When the following window appears, you can set up the time and date of the
touchcomputer.
After making any changes, click Next to finish. Windows Setup completes the
installation of the touchcomputer.
Calibrating the Touchscreen
The touchscreen is pre-calibrated for accurate touch response.
If for any reason the touchscreen needs to be recalibrated, right-click the Elo icon
in the Taskbar and then click “Properties.” The following window opens.
NOTE: Calibration is not applicable to APR models.
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Click the Align button. This launches the calibration program. The window shown
below opens. Follow the instructions to calibrate the touchscreen.
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Securing the Base
There are two mounting options for the D-Series touchcomputer. In both cases, the
base must be mounted on a horizontal surface.
Option 1: Secure from below. Use the four pretapped holes to secure the touchcomputer from
below the mounting surface. The holes are designed to work with ISO metric m6 screws. These
screws are not contained in the package, but should be readily available at any hardware store.
Option 2: Secure from top. Use the two through holes to secure the base to the surface.
NOTE: Mounting screws are not provided with the shipment.
Refer to the figure below for the location of the holes. All dimensions are in
millimeters.
Option 2 Through holes
Option 1 Pretapped holes
Advertising Brackets
Advertising brackets are provided to allow the user to display paper ads on the
back of the D-Series touchcomputer. These brackets are included separately in
the accessory box. The maximum size of the advertising material is 220mm X
320mm (8.6” X 12.6”).
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To install these brackets, simply push them onto the sides of the back door of the
D-Series touchcomputer, as shown in the figure below.
Then insert the advertising material as shown below.
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C H A P T E R
2
OPERATION
This chapter describes how to control the On-Screen Display (OSD), power
buttons, and I/O panel.
All adjustments made to the OSD and power controls are automatically saved.
User settings remain unchanged after powering off/on or in the case of a power
failure.
1
2
3 4 5 6 7 8 9
1. HDD status LED
2. Computer power LED
3. Head power LED
4. Touch power LED
5. Menu button
6. Left button
7. Right button
8. Select button
9. Power ON/OFF button
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