Elo TouchSystems C-Series, 19CX, 22CX User Manual
C-Series Touchcomputer for Healthcare Applications
User Guide
C-Series LCD Multi-function Touchcomputer
[19” model shown]
TE Touch Solutions
C-Series Touchcomputer for Healthcare
Applications User Guide
Multi-function Touchcomputer
Revision A
SW601689
1-800-ELOTOUCH (1-800-356-8682)
www.elotouch.com
C-Series Touchcomputer for Healthcare Applications User Guide ii
Copyright © 2011 Tyco Electronics Corporation, a TE Connectivity Ltd. Company.
All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language or computer language, in any
form or by any means, including, but not limited to, electronic, magnetic, optical,
chemical, manual, or otherwise without prior written permission of Tyco
Electronics Corporation.
Disclaimer
The information in this document is subject to change without notice. Tyco
Electronics Corporation and its Afffiliates in the TE Touch Solutions business unit
in the TE Connectivity Ltd. family of companies (collectively "TE") makes no
representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular
purpose. TE reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of TE to notify any
person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, Elo TouchSystems, Elo TouchSystems (logo), Elo, IntelliTouch,
iTouch, TE Connectivity, TE connectivity (logo) and TE (logo) are trademarks.
Windows is a trademark of Microsoft Corporation. Other product names
mentioned herein may be trademarks or registered trademarks of their respective
companies. TE claims no interest in trademarks other than its own.
C-Series Touchcomputer for Healthcare Applications User Guide iii
Wa rn i ng s an d C au t io ns
Warning
Danger - Explosion hazard. Do not use in the presence of flammable anesthetics,
•
and other flammable materials.
• To prevent fire or shock hazards, do not immerse the unit in water or expose it
to rain or moisture.
• Do not use the unit with an extension cord receptacle or other outlets unless the
prongs of the power cord can be fully inserted.
• RISK OF ELECTRICAL SHOCK - DO NOT OPEN. To reduce the risk of
electrical shock, DO NOT remove the back of the equipment or open the
enclosure. No user-serviceable parts are inside. Refer servicing to qualified field
service engineers only.
• Uninsulated voltage within the unit may have sufficient magnitude to cause
electrical shock.
Avoid contact with any part inside the unit.
• This device complies with the electromagnetic emission and immunity standards
and is limited to the standards that are listed on pages 41 and 45. Other devices
which are not designed to withstand emission levels as specified in the medical
device standards may be susceptible to interference from this device. Subjecting
the device to conditions beyond the rated performance capabilities may result in
emissions in excess of the standard. If it is determined that this device produces
electromagnetic or other interference it must be disconnected from power until
the cause of the problem has been determined and resolved. If it is determined
that this device is functioning improperly due to electromagnetic and other
interference it must be disconnected from powe r un t i l t h e c ause of the problem
has been determined and resolved.
• TE Touch Solutions recommends that after its useful life (or after sustaining
unrepairable damage), customers dispose of the touchcomputer and its power
supply in an environmentally sound manner. Acceptable methods include the
reuse of parts or whole products and the recycling of products, components, and
materials. Please consult and obey national state, and local laws and ordinances
governing the safe disposal of electronic equipment.
Note that the fluorescent lamps inside this product contain mercury and must be
recycled or disposed of according to local, state, or national laws. For more
information, contact the Electronic Industries Alliance at
product consists of devices that may contain mercury, which must be recycled or
This
disposed of in accordance with local, state, or federal laws. (Within this system, the
backlight lamps in the touchcomputer display contain mercury.)
www.eiae.org.
C-Series Touchcomputer for Healthcare Applications iv
Caution
Power cord is used as a disconnection device. To de-energize
equipment, disconnect the power cord.
This unit must follow the national requirement and local state laws to
dispose unit.
Before connecting the cables to your Elo touchcomputer, make
sure all components are powered OFF.
Only approved components complying with IEC60601-1 series ca n be
connected to 19CX/ 22 CX Touchcomputer for Healthcare Applications in
Patient Environment. The use of ACCESSOR Y equipment not complying
with the equivalent safety requirements of this equipment may lead to a
reduced safety of the resulting system. Consideration relating to the
choices of accessory equipment should include: Use of accessory in the
patient environment.· Evidence that the safety certification of the
accessory has been performed in accordance to the appropriate IEC
60601-1 and/or IEC 60601-1-1 har monized national standard.
For continued safety
This unit only complies to the above standards if used with a
medical grade power cord.
A medical grade power supply, such as the one specified, is
required for use in a medical application.
Please do not touch the patient and the touchcomputer output
connecter at the same time.
Note:
• This symbol alerts the user to important information concerning the
operation and maintenance of this unit, which should be read
carefully to avoid problems.
• This symbol means DC Current.
• This symbol means ON/OFF stand-by switch.
C-Series Touchcomputer for Healthcare Applications v
C-Series Touchcomputer for Healthcare Applications vi
Medical and Healthcare Application Disclaimer:
It is the sole responsibility of any person intending to commercialize, m arket or use
any of TE Connectivity Ltd. or its family of companies ("TE") products for medical or
healthcare applications to ensure that such product is adequate and appropriate
for the person's intended use and complies with all applicable laws, regulations,
codes and standards including but not limited to the European Union Medical
Device Directive, United States Federal Food, Drug, and Cosmetic Act, regulations
of the United States Food and Drug Administration (FDA), and for obtaining and
maintaining any required regulatory approvals including but not limited to any
required market clearances. TE has not sought nor received any rulings from the
FDA or any other federal, state, or local government agency or notified body as to
the safety, effectiveness or appropriateness of its product for such applications.
Persons intending to evaluate or use TE's product for medical or healthcare
purposes must rely on their own medical and legal judgment without any
representation on the part of TE.
Classification
With respect to electrical shock, fire in accordance with UL60601-1 and
CAN/CSA C22.2 No.
601.1
This touchcomputer is a Class I (GROUNDED) DEVICE.
These touchcomputers are classified NO APPLIED
PARTS EQUIPMENT. Protection against harmful
ingress of water:
INGRESS PROTECTION (IPX1)
This touchcomputer shall be classified as ORDINARY EQUIPMENT, not
intended or evaluated for use in the presence of flammable anesthetic mixture
with air, oxygen, or nitrous oxide.
Mode of Operation: CONTINUOUS OPERATION.
Environmental conditions for transport and storage
Temp. Operating
0oC to 35oC
Storage / Transportation
-30oC to 60oC
Humidity (non-condensing)
Operating 20% to 80%
Storage / Transportation 5% to 95%
Altitude
Operating 0 to 3,00 0m
Storage / Transportation 0 to 12 ,19 2m
19CX/22CX Touchcomputer for Healthcare Applications is intended for general use in
hospital environment for data collection and display for reference. It shall not be used with
life-supporting system
For full Product Specifications refer to Appendix C
C-Series Touchcomputer for Healthcare Applications vii
C-Series Touchcomputer for Healthcare Applications viii
European Standards and Classifications
Standards: EN 60601-1-2: 2007
The EMC limits and test methods are referred to the following
standards: Emission: Immunity
CISPR11:2003+A1:2004 IEC61000-4-2:2008 ED.2.0
+A2: 2006 (Group I, Class A) IEC61000-4-3:2006+A1:2007ED.3.0
CISPR 22: 2005+A1: 2005, Class A IEC 61000-4-4: 2004+A1:2010 ED.2.0
AS/NZS CISPR 22: 2006, Class A IEC 61000-4-5: 2005 ED.2.0
IEC 61000-3-2: 2005 IEC 610004-6: 2008 ED.3.0
+A1: 2008+A2: 2009, Class D IEC 61000-4-8: 2009 ED.2.0
IEC 61000-3-3: 2008 IEC 61000-4-11: 2004 ED.2.0
C-Series Touchcomputer for Healthcare Applications ix
Guidance and manufacturer’s declaration-electromagnetic
immunity
for all EQUIPMENT AND SYSTEMS
Guidance and manufacturer’s declaration-electromagnetic
emissions
The 19CX/22CX Touchcomputer for Healthcare Applications is intended for use in the
electromagnetic environment specified below. The customer or the user of the 19CX/ 22C X
Touchcomputer for Healthcare Applications should a ssure that it is used in su ch an
environment.
Emissions test
Compliance
Electromagnetic environment-guidelines
RF emissions
CISPR 11
Group 1
The 19CX/22CX Touchcomputer for Healthcare
App l i c a ti o n s uses RF energy only for its internal
function. Therefore, its RF emissions are very
low and are not likely to cause any interference
in nearby electronic equipment.
RF emissions
CISPR 11
Class A
Harmonics
emissions
IEC 61000-3-2
Class D
Voltage fluctuations/
flicker emissions
IEC 61000-3-3
Complies
The 19CX/22CX Touchcomputer for Healthcare
Ap pl i c at i o ns is suitable for use in all establishment
s
other than domestic and those directly connected
to a low voltage power supply network which
supplies buildings used for domestic purposes.
C-Series Touchcomputer for Healthcare Applications x
Guidance and manufacturer’s declaration-electromagnetic
immunity
for all EQUIPMENT AND SYSTEMS
Guidance and manufa ctur er’s de claration-ele ctromagnetic immunit
y
The 19CX/22CX Touchcomputer for Healthcare Applications is intended for use in the electromagneti
c
environment specified below. The customer, or the user of the 19CX/22CX Touchcomputer for
He alth care App lica tions, should assur e that it is used in such an environment.
Immunity Test Level IEC 60601
Compliance Level Electromagnetic Environment-
Guidelines
Electrostatic
Discharge (ESD)
IEC 61000-4-2
±
6 kV contact
±
8 kV air
±
6 kV contact
±
8 kV air
Floors should be wood, concrete or
ceramic tile. If floors are covered
with synthetic material, the relative
humidity should be at least 30%.
Electrical Fast
Transient/Burst
IEC 61000-4-4
±
2 kV for power
supply lines
±
1 kV for
input/output
±
2 kV for power
supply lines
±
1 kV for
input/output
Mains power quality should
be that of a typical
commerical or hospital
environment.
Surge
IEC 61000-4-5
±
1 kV line(s) to
line(s)
±
2 kV line(s) to
earth
±
1 kV line(s) to
line(s)
±
2 kV line(s) to
earth
Mains power quality should
be that of a typical
commerical or hospital
Voltage Dips, Short
Interruption and
Voltage Variations
on Power Supply
Input Lines
IEC 61000-4-11
<5% UT
(>95% dip in UT)
for 0.5 cycle
40% UT
(60% dip in UT)
for 5 cycles
70% UT
(30% dip in UT)
for 25 cycles
<5% UT
(>95% dip in UT)
<5% UT
(>95% dip in UT)
for 0.5 cycle
40% UT
(60 % dip in UT)
for 5 cycles
70% UT
(30% dip in UT)
for 25 cycles
<5% UT
(>95% dip in UT)
Mains power quality should be that
of a typical commerical or hospital
environment. If the user of the
19CX/22CX Touchcomputer for
Hea l t h c a r e A p p l i c a t i o n s require s
continued operation during power
mains interruptions, It is
recomme nded th at the 19CX / 2 2C X
Touchcomputer for Healthcare
Applications be powered from an
uninterruptible power supply or a
battery.
Power Frequency
(50/60 Hz)
Magnetic Field
IEC 61000-4-8
3 A/m
3 A/m
Power frequency magnetic fields
should be at levels characteristic of
a typical location in a typical
commerical or hospital
environment.
NOTE UT is the A.C. mains voltage prior to application of the test level.
Guida nce and ma nufa ctur er’s declaration-electr omagnetic i mmunity
for all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPORTING
Guidance and manufacturer’s declaration-electromagnetic immunity
The 19CX/22CX Touchcomputer for Healthcare Applications is intended for use in
the electromagnetic environment
specified
below. The user of the 19CX/22CX
Touchcomputer for Healthcare Applications should assure that it is used in such an
Immunity
Test
IEC 60601 Test
Level
Compliance
Level
Electromagnetic
Environment-Guidelines
Conducted RF
Radiated RF
IEC 61000-4-3
3 Vrms
3 V/m
80 MHz to 2.5
GHz
3 Vrms
3 Vrms
Portable and mobile RF
communications equipment should be
used no closer to any part of the
19CX/22CX Touchcomputer for
Healthcare Applications and should
assure that it is used in such an
environment, including cables, than th
e
recommended separation distance
calculated from the equation applicabl
e
to the frequency of the transmitter.
Recommended separation distance
80MHz to 800 MHz
800 NHz to 2.5GHz
where P is the maximum output
power rating of the transmitter in
watts (W) according to the transmitter
manufacturer and d is the
recommended separation distance
in metres(m)
Field strengths from
fixed
RF
transmitters, as determined by an
electromagnetic site survey
1
, should
be less than the compliance level in
each frequency range
2
.
Interference may occur in the
vicinity of equipment marked with
the following symbol:
NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is
affected by absorption and
reflection
from structures, objects and people.
C-Series Touchcomputer for Healthcare Applications xi
C-Series Touchcomputer for Healthcare Applications xii
3. Field strengths from
fixed
transmitters, such as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV
broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic
environment due to
fixed
RF transmitters, an electromagnetic site survey should be
considered. If the measured
field
strength in the location in which the 19CX/22CX
Touchcomputer for Healthcare Applications is used exceeds the applicable RF compliance
level above, the 19CX/22CX Touchcomputer for Healthcare Applications should be observed
to verify normal operation. If abnormal performance is observed, additional measures may
be necessary, such as reorienting or relocating the 19CX/22CX Touchcomputer for
Healthcare Applications.
Recommended separation distances between portable
and mobi le R F
co mmunications equipmen t and t he 19CX/22CX Touchcomputer for
Healthcare Applications for all EQUIPTMENT AND SYSTEMS that are not
LIFE-SUPPORTING
Th e 19CX/22CX Touchcomputer for Healthcare Applications is i nte n d ed fo r use in an el ect r omagnetic
environment in which radiated RF disturbances are c on tr ol le d. The cu st ome r o r th e us er o f t he
19CX/22CX Touchcomputer for Healthcare Applications can help prevent electromagnetic interference by
maintaining a minimum distance between portable and mobile RF communications (equipment) and
the 19CX/22CX Touchcomputer for Healthcare Applications as recommended below according to the
maximum output power of t he communications equipment.
Rated Maximum
Output Power of
Transmitter
(W)
150 kHz to 80 MHz
Separation Distance According to Frequency of Tra nsmitter
80MHz to 800 MHz
800 MHz to 2.5 GHz
0.0
1
0.
1
1 1.
13. 3. 7.4
10
0
For transmitters rated at a maximum output power not listed above, the recommended separation
distanced in metres (m) can be estimated using the equation applicable to the frequency of the
transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to
the transmitter manufa cturer.
NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is aff ecte d by
absorption and reflection from structures, objects and people.
0.1
2
0.3
7
1
2
0.1
2
0.3
7
1.
1
2
0.23
0.74
2.3
23
C-Series Touchcomputer for Healthcare Applications User Guide xiii
Table of Contents
Chapter 1: Setup......................................................................................1
Unpacking Your Touchcomputer ..................................................................................................1
Adjusting the Display ....................................................................................................................2
Setting Up the Operating System .................................................................................................2
Calibrating the Touchscreen.........................................................................................................7
Securing the Base.........................................................................................................................9
Chapter 2: Operation.............................................................................10
On-Screen Display (OSD)...........................................................................................................11
L.E.D. Functionality.....................................................................................................................13
Using the Input/Output Panel......................................................................................................14
Chapter 3: Options and Upgrades.......................................................15
Adding Optional Peripherals.......................................................................................................15
Magnetic Stripe Reader (MSR)...................................................................................................16
Customer Display........................................................................................................................18
Fingerprint Reader (FPR) ...........................................................................................................19
Cash Drawer Port Card...............................................................................................................20
Second VGA Port Card...............................................................................................................21
Wireless Card .............................................................................................................................21
Second Hard Disk Drive..............................................................................................................22
Solid State Drive.........................................................................................................................22
Modem Card...............................................................................................................................22
Parallel Port Card........................................................................................................................23
RAID Controller Card..................................................................................................................23
Webcam Kit.................................................................................................................................23
Elo POS Demo Software ............................................................................................................24
Chapter 4: Safety and Maintenance.....................................................25
Safety..........................................................................................................................................25
Care and Handling......................................................................................................................26
Recovering the Operating System..............................................................................................27
Chapter 5: Technical Support...............................................................37
Technical Assistance..................................................................................................................37
C-Series Touchcomputer for Healthcare Applications xiv
Regulatory Information............................................................................38
Warranty ...................................................................................................41
Index ..........................................................................................................43
C-Series Touchcomputer for Healthcare Applications xv
This chapter discusses how to set up and test your touchcomputer. For information
on peripheral options, refer to Chapter 3, “Options and Upgrades.”
Unpacking Your Touchcomputer
Check that the following items are present and in good condition:
C H A P T E R
1
SETUP
C-Series Touchcomputer for Healthcare Applications User Guide 1
Adjusting the Display
The display screen can be adjusted from 0 to 70 degrees, as shown below.
CAUTION: To prevent tipping or dropping, be su re to hold the base when adjusting
the display.
Setting Up the Operating System
If configured with an operating system, the initial setup of the operating system
takes approximately 5-10 minutes. Additional time may be needed depending on
touchcomputer hardware configurations and connected devices.
To set up the Microsoft Windows Operating System for the touchcomputer, turn on
the touchcomputer by pressing the power button, and then follow the instructions
on the screen.
C-Series Touchcomputer for Healthcare Applications User Guide 2
Injecting the Languages (For Windows 7 OS OS Only)
Windows 7 OS OS Professional only allows the use of one language at one time.
But you can use the Elo TouchSystems language injection tool to update your
language preference. English is set as the default language, but you can change
this language to suit your preferences.
1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot
Options.
2. Select Repair your computer.
3. Click Next OK (Shall not have password) Click Elo Touch Sy stem Tool.
4. The following UI shall be presented.
5. Click Inject, and the following window will pop out.
C-Series Touchcomputer for Healthcare Applications User Guide 3
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