Elo TouchSystems CRT Touchmonitors User Manual

Elo Entuitive Touchmonitor
User Guide
For 15” and 17” CRT Touchmonitors
Version 1.0
Revision C
DOC# SW500068
Elo TouchSystems, Inc.
1-800-ELOTOUCH www.elotouch.com
Copyright © 2000 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not lim­ited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no rep­resentations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
Elo Entuitive Touchmonitor CRT User Guide - i
ii-Elo Entuitive Touchmonitor CRT User Guide
Contents
Chapter 1. Introduction ........................................................................1
About This Manual ...................................................................................1
CRT Touchmonitor Features ....................................................................1
Contacting Elo ..........................................................................................2
Chapter 2. Installation...........................................................................3
Unpacking.................................................................................................3
Getting Started ..........................................................................................4
Installing the Base ...............................................................................4
Removing the Base ..............................................................................5
Connecting Your 17” Monitor..................................................................5
Connecting Your 15” Monitor..................................................................7
Power Consumption..................................................................................8
Preset Video Modes ..................................................................................9
Chapter 3. Operation.............................................................................11
About Touchmonitor Adjustments ...........................................................11
15” Monitor Controls................................................................................12
17” Monitor Controls................................................................................13
On-Screen Menus: Overview....................................................................14
Touchmonitor Adjustment Controls .........................................................15
Size and Position Menu ............................................................................16
Adjusting Size and Position .................................................................16
Geometry Menu ........................................................................................17
Adjusting Geometry.............................................................................18
Color Menu...............................................................................................18
Adjusting Color....................................................................................19
Degauss Menu...........................................................................................20
Language Menu ........................................................................................20
Management Menu ...................................................................................21
Power Saver .........................................................................................21
Display Mode.......................................................................................21
Factory Reset ............................................................................................22
Exit............................................................................................................22
Chapter 4. Troubleshooting ..................................................................23
Elo Entuitive Touchmonitor CRT User Guide - iii
Contents
Solutions to Common Problems ...............................................................23
Monitor Warning Messages.................................................................24
Appendix A. Touch Technology ...........................................................25
Touchscreens: An Overview.....................................................................25
IntelliTouch Touchscreens........................................................................25
AccuTouch Touchscreens.........................................................................26
Appendix B. Touchmonitor Safety.......................................................27
Care and Handling of Your Touchmonitor...............................................28
Cleaning Your Touchmonitor...................................................................29
Screen...................................................................................................29
Case......................................................................................................29
Regulatory Information ............................................................................31
Appendix C. Technical Specifications..................................................33
Touchmonitor Specifications...................................................................34
IntelliTouch Touchmonitor Specifications ..............................................36
AccuTouch Touchmonitor Specifications ...............................................38
Signal PINOUT for 15” and 17” Monitors ..........................................40
15” CRT Touchmonitor Dimensions .......................................................41
17” CRT Touchmonitor Dimensions .......................................................42
Warranty ................................................................................................43
Index ........................................................................................................45
iv - Elo Entuitive Touchmonitor CRT User Guide
Chapter 1 Introduction
Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
About This Manual
This manual includes assembly instructions, touch technology data, on­screen adjustment instructions, and technical specifications for Elo TouchSystems’ 15-inch and 17-inch CRT touchmonitors.
About This Manual
CRT Touchmonitor Features
13.8-inch viewable image microprocessor-based display for 15-inch monitor and 16-inch viewable image microprocessor­based display for 17-inch monitor.
Plug and Play functionality automatically adjusts the monitor to its optimum performance.
Power-saving feature* automatically powers down the monitor after a user-defined period of inactivity.
All parameters in each of the display modes reside in the microprocessor-based control system. Settings are built in for existing VGA standards; 800 x 600, 1024 x 768, and 1280 x 1024 modes.
*Complies with the Display Power Management System (DPMS) of the Video Electronics Standards Association (VESA).
Elo Entuitive Touchmonitor CRT User Guide - 1
Chapter 1 : Introduction
Easy on-screen adjustment of Horizontal Size/Position, Verti­cal Size/Position, Pincushion, Trapezoid, Tilt, Color Adjust­ment, Language, Power Saver, Display Mode, and Factory Reset controls.
Patented touch technology from Elo TouchSystems.
Your monitor will have one of these two options:
RS-232 touch interface.
Universal Serial Bus (USB) touch interface.
Contacting Elo
Elo TouchSystems, Inc. 6500 Kaiser Drive Fremont, CA 94555 USA
Phone: (800) 557-1458 (510) 739-4999
Fax: (510) 739-5353 e-mail: elotech@elotouch.com
Elo TouchSystems GmbH & Co. KG Haidgraben 6 D-85521 Ottobrunn Germany Phone: +49 (0) 89/60822-0 Fax: +49 (0) 89/60822-150
Elo TouchSystems Diestsesteenweg 692 B-3010 Kessel-Lo Belgium Phone: +32 (16) 35-2100 Fax: +32 (16) 35-2101
www.elotouch.com
2 - Elo Entuitive Touchmonitor CRT User Guide
Chapter 2 Installation
Unpacking
Check that the following seven items are present and in good condition:
Elo Entuitive Touchmonitor
Base
RS-232 serial touchscreen cable or USB cable
AC power cord
User manual
Quickstart guide
TouchTools CD-ROM
Unpacking
Elo Entuitive Touchmonitor CRT User Guide - 3
Chapter 2 : Installation
4 - Elo Entuitive Touchmonitor CRT User Guide
Connecting Your 17” Monitor
Removing the Base
With a screwdriver, press down the lock then remove the base by lifting it up in the direction of the arrow in the above illustration.
Connecting Your 17” Monitor
AC power
IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off.
1. Connect the VGA cable to the video connector on your PC.
Elo Entuitive Touchmonitor CRT User Guide - 5
Serial (RS-232)
USB (on USB models)
Secure the cable to your PC by turning the screws on the con­nector.
Tethered VGA cable
Chapter 2 : Installation
2. Connect the power cord to the AC connector on your touchmon­itor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
3. Connect the touchscreen cable. Determine if you have RS-232 or USB. Connect one end to the appropriate port on the back of your PC. Connect the other end of the cable to the touchscreen connector on your touchmonitor. The touchscreen cable connec­tors should fit snugly into the connectors on your touchmonitor and PC.
4. Power on your PC then power on your monitor. After a brief pause the picture should appear.
5. If necessary, adjust the front panel controls according to your personal preference (see Chapter 3).
6. Insert the Elo TouchTools CD-ROM in your computers CD- ROM drive to install the appropriate touchscreen driver soft­ware.
6 - Elo Entuitive Touchmonitor CRT User Guide
Connecting Your 15” Monitor
Connecting Your 15” Monitor
AC power
Serial (RS-232 models) (Male port if
no connector)
IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off.
1. Connect the VGA cable to the video connector on your PC. Secure the cable to your PC by turning the screws on the con­nector.
2. Connect the power cord to the AC connector on your touchmon­itor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the power strip to a grounded (three-pronged) AC electrical outlet.
3. Connect the touchscreen cable. Determine if you have RS-232 or USB. Connect one end to the appropriate port on the back of your PC. Connect the other end of the cable to the touchscreen connector on your touchmonitor. The touchscreen cable connec­tors should fit snugly into the connectors on your touchmonitor and PC.
Tethered VGA cable
USB models
Connector for optional USB external hub
4. The USB external hub is a central location for USB connections. If you have this option, plug the hub into the external hub port.
Elo Entuitive Touchmonitor CRT User Guide - 7
Chapter 2 : Installation
5. Power on your PC then power on your monitor. After a brief pause the picture should appear.
6. If necessary, adjust the front panel controls according to your personal preference (see Chapter 3).
7. Insert the Elo TouchTools CD-ROM in your computers CD- ROM drive to install the appropriate driver software.
Power Consumption
The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements and European NUTEK/TCOs power management guidelines. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Elec­tronics Standard Association (VESA).
15” Monitor
Mode H-sync V-sync Power consumption (W)
Normal Active Active 110 max.
Suspend/Standby Active
Inactive
Off Inactive Inactive 8 max.
Inactive
Active
15 max.
15 max.
17” Monitor
Mode H-sync V-sync Power consumption (W)
Normal Active Active 90 max.
Suspend/Standby Active
Inactive
Off Inactive Inactive 8 max.
8 - Elo Entuitive Touchmonitor CRT User Guide
Inactive
Active
15 max.
15 max.
Preset Video Modes
Preset Video Modes
Elo Entuitive Touchmonitor CRT User Guide - 9
Chapter 2 : Installation
10 - Elo Entuitive Touchmonitor CRT User Guide
About Touchmonitor Adjustments
Chapter 3 Operation
About Touchmonitor Adjustments
By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters.
However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.
All adjustments you make to the controls are automatically memorized, so you do not need to reset your choices every time you unplug your touchmonitor or power it off and on. If there is a power failure your touchmonitor settings will not default to the factory specifications.
IMPORTANT: Do not remove the CRT touchmonitor cover. The touchmonitor uses high voltages, and the metal edges inside the touch­monitor cover are sharp. Removing the touchmonitor cover voids the warranty.
Elo Entuitive Touchmonitor CRT User Guide - 11
Chapter 3 : Operation
15” Monitor Controls
Decrease
1
button
Function
2
button
Increase
3
button
4 Contrast
5 Brightness
6 Power
1 2
4
3
+
5
Scrolls down or decreases the value of a parameter.
Displays Elo touchmonitor on-screen display.
Scrolls up or increases the value of a parameter.
Adjusts the image brightness in relation to the back­ground.
Adjusts the overall image and background bright­ness level.
Turns the touchmonitor ON/OFF. The green light sig­nals ON; no light signals OFF.
6
12 - Elo Entuitive Touchmonitor CRT User Guide
17” Monitor Controls
3 4
2
1
17” Monitor Controls
5
6
Decrease
1
button
Function
2
button
Increase
3
button
4 Contrast
5 Brightness
6 Power
Elo Entuitive Touchmonitor CRT User Guide - 13
+
Scrolls down or decreases the value of a parameter.
Displays Elo touchmonitor on-screen display.
Scrolls up or increases the value of a parameter.
Adjusts the image brightness in relation to the back­ground.
Adjusts the overall image and background bright­ness level.
Turns the touchmonitor ON/OFF. The green light sig­nals ON; no light signals OFF.
Chapter 3 : Operation
On-Screen Menus: Overview
Main Menu
Size and Position Geometry Color *Degauss Language Management Factory Reset Exit
Size and Position
Geometry
Color
Language
Horizontal Size Horizontal Position Vertical Size Vertical Position
Pincushion Tilt Trapezoid
User Color 1 User Color 2 9300K 6500K
English Italian French German Spanish
Management
*Degauss on-screen menu option available on 17-inch monitor only.
14 - Elo Entuitive Touchmonitor CRT User Guide
Power Saving Display mode
Touchmonitor Adjustment Controls
Touchmonitor Adjustment Controls
1. Press the Function button on the front panel to display the Main Menu.
2. Press the <+> or <–> button to scroll up or down the Main Menu, then press the Function button to enter the secondary menu.
Main Menu
- (Down) + (U p)
Size and Position . . .
Geom etry . . .
Color
Degauss* . . .
Language . . .
Management . . .
Factory Reset
Exit
*Both 15 and 17-inch monitors degauss automatically when powered on. Only the 17-inch monitor has the Degauss menu option.
Highlight bar
Quit touchmonitor Main menu
Elo Entuitive Touchmonitor CRT User Guide - 15
Chapter 3 : Operation
Size and Position Menu
1. Use the <+> or <> button to scroll up or down.
2. Press the Function button to select a parameter in the Size and
Position menu.
Size and Position
- (Down) + (Up)
Horizontal Size
Horizontal Position
Vertical Size
Vertical Position
Save adjustment and return to Main Menu
Cancel
Save and Return
Quit without saving adjustments and return to Main Menu
Adjusting Size and Position
Horizontal Size
Decrease
-
50
1. Use the <+> or <> button to adjust a parameter.
2. Press the Function button to save the adjustment and return to
the Size and Position menu.
3. If you have made any parameter adjustment, the Save and Return option will be highlighted when you return to the Size and Position menu. Press the Function button to confirm the changes.
If no adjustment has been made, the Cancel option will be highlighted.
16 - Elo Entuitive Touchmonitor CRT User Guide
+
Increase
Geometry Menu
Functions Description
Horizontal Size
Horizontal Position
Vertical Size
Vertical Position
Geometry Menu
1. Use the <+> or <> button to scroll up or down.
2. Press the Function button to select a parameter in the Geometry
menu.
Geometry
-(Down) +(Up)
Pincushion
Tilt (Rotation)
Trapezoid Cancel Save and Return
-+
Increases or decreases the display size horizontally.
Moves the screen position left or right.
Increases or decreases the display size vertically.
Moves the display position up or down.
Elo Entuitive Touchmonitor CRT User Guide - 17
Chapter 3 : Operation
Adjusting Geometry
Pincushion
-
1. Use the <+> or <> button to adjust a parameter.
2. Press the Function button to save the adjustment and return to
3. If you have made any parameter adjustment, the Save and
If no adjustment has been made, the Cancel option will be highlighted.
Color Menu
1. Use the <+> or <> button to scroll up or down.
2. Press the Function button to select a parameter in the Color
(Down)
User Color 1
User Color 2 9300K 6500K Cancel Save and Return
IncreaseDecrease
50
+
the Geometry menu.
Return option will be highlighted when you return to the Geom­etry menu. Press the Function button to confirm the changes.
menu.
Color
+(Up)
18 - Elo Entuitive Touchmonitor CRT User Guide
Functions Description
9300K
6500K
Preset color mode 1.
Preset color mode 2.
Color Menu
User Color 1
User Color 2
Adjusts parameters for the colors Red, Green, and Blue.
Adjusts parameters for the colors Red, Green, and Blue.
Adjusting Color
1. Use the <+> or <> button to scroll up or down.
2. Press the Function button to select one of the preset color
modes.
Highlight block
When the User Color 1 or User Color 2 menu first appears, the letter R is highlighted.
User Color 1
- (D o w n) + (U p)
R
G B
Reset to 9300K
Cancel
Save and Return
74
55
10 0
1. Use the <+> or <
> button to scroll up or down.
2. Press the Function button to choose the R,G, or B parameter.
3. With the R,G, or B block highlighted, use the <+> or <
> button
to adjust the parameter.
4. If you prefer a preset color temperature you can select Reset to 9300K.
5. Press the Function button to complete the parameter adjust­ment.
Elo Entuitive Touchmonitor CRT User Guide - 19
Chapter 3 : Operation
6. Once you have completed your adjustments, highlight the Save and Return option to save and return to the Color menu, or select Cancel to quit User Color 1 or User Color 2 without saving adjustments.
Degauss Menu
The degauss function demagnetizes the CRT to ensure color purity. By selecting this function, your CRT touchmonitor is automatically degaussed each time you turn it on.
Press the Function button and choose Degauss from the menu.
Note: Both 15 and 17-inch monitors degauss automatically when pow­ered on. Only the 17-inch monitor has the Degauss menu option.
Language Menu
Press the Function button to choose English, Italian, French, German, or Spanish. When you select a language, all other menus are displayed in that language.
1. Use the <+> or <
> button to scroll up or down.
2. Press the Function button to select a parameter in the Language menu.
Language
-(D o w n) +(U p )
E n glis h
Italian French German Spanish Cancel
20 - Elo Entuitive Touchmonitor CRT User Guide
Management Menu
1. Use the <+> or <> button to scroll up or down.
2. Press the Function button to enter different functions in the
Management menu:
Management
-(Down) +(Up)
Power Saver
Display mode
Exit
Power Saver
This feature activates or deactivates the Display Power Management System (DPMS).
Management Menu
Power Saver
ON
1. Use the <+> or <
2. Press the Function button to return to the Management menu.
> button to select ON/OFF.
OFF
Display Mode
This activates or deactivates on-screen display of Preset Mode or User Mode.
Elo Entuitive Touchmonitor CRT User Guide - 21
Chapter 3 : Operation
1. Use the <+> or <> button to select ON/OFF.
2. Press the Function button to return to the Management menu.
Factory Reset
Factory Reset is used to reset the on-screen parameters to the factory settings. The default is Cancel.
Display Mode
ON OFF
Exit
1. Use the <+> or <
2. Press the Function button to Reset or Cancel and return to the
Main Menu.
> button to select Reset or Cancel.
Confirm Reset
Reset
Cancel
Use Exit to quit the touchmonitor on-screen controls display.
22 - Elo Entuitive Touchmonitor CRT User Guide
Solutions to Common Problems
Chapter 4 Troubleshooting
Solutions to Common Problems
Problem Suggestion (s)
No picture. Your touchmonitor may not be getting power. Make
certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on.
Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet.
Make certain the video cable is properly connected and that it is not damaged. Check for bent pins on the cable connectors.
Ensure that your computer and video card are properly configured (consult the video card documentation).
Picture appears to be ghosting. Make certain there is a good connection between the
touchmonitor and the computer.
Picture is not centered. Read about adjusting your touchmonitor picture and
make the appropriate adjustments. Picture appears washed out. Readjust your brightness and contrast settings. Picture not present or severely
distorted.
Touch doesn’t work. Check to make sure the touchscreen cable is securely
Verify that your video display adapter settings are
formatted for the correct resolution and vertical refresh
rates.
attached at both ends.
Elo Entuitive Touchmonitor CRT User Guide - 23
Chapter 4 : Troubleshooting
Monitor Warning Messages
Warning Message Suggestion
24 - Elo Entuitive Touchmonitor CRT User Guide
Touchscreens: An Overview
Appendix A Touch Technology
Touchscreens: An Overview
Typically, users communicate with computers by using a mouse, a key­board, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-com­puter interactions take.
Computer literacy is learned. This is complicated by the fact that using a keyboard or a mouse is neither intuitive nor natural for most people. Touchscreens cut out the learning curve by eliminating keyboard/mouse intermediaries and allowing a natural flow of information to develop between a user and a computer.
When a user wants to access information or perform a function on a computer with a touchscreen installed, a touch quickly and accurately does the job that once required complicated keyboard interactions or precise mouse movements.
A frustrating experience with a computer during a transaction can create dissatisfaction for your customer. Touchscreens help eliminate unpleas­ant transactions by creating a natural flow of information that enhances your product or service. Touchscreens speed up user/computer interac­tions. People get what they want faster and are more satisfied with the process.
IntelliTouch Touchscreens
IntelliTouch uses Elos patented surface wave technology to provide
Elo Entuitive Touchmonitor CRT User Guide - 25
Appendix A : Touch Technology
For example, a customer in a department store could scroll through a product catalog by increasing or decreasing pressure on an icon. Intelli­Touch ’s pressure sensitivity increases the intuitive nature of a user/ touchscreen interaction by allowing for increased selectivity.
An IntelliTouch touchscreen is a great choice for point-of-information or public access applications such as the following:
Point-of-information kiosks
Ve nd in g
Electronic catalogs
In-store locators
Gaming and lottery
Banking/financial transactions
Ticket sales
Interactive education
Multimedia demonstrations
AccuTouch Touchscreens
Elos patented five-wire resistive technology makes AccuTouch prod­ucts unmatched for durability and accuracy. Touch an AccuTouch screen with a finger, gloved hand, stylus, fingernail, or even a credit card, and youll receive a fast, accurate responseevery time. The sur­face of an AccuTouch touchscreen is scratch-resistant and can withstand spills and other types of wear and tear that often occur in heavy-usage environments.
An AccuTouch touchscreen is best used for clerk-or employee-activated applications such as:
Industrial process control
Medical equipment
Point-of-sale terminals
Transportation
26 - Elo Entuitive Touchmonitor CRT User Guide
Appendix B Touchmonitor Safety
This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2, Installation, and Chapter 3, Operation.
1. To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.
2. Your new touchmonitor is equipped with a three-wire, ground­ing power cord. The power cord plug will only fit into a three­pronged safety ground outlet. Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems touchmonitor. Use of an unautho­rized power cord may invalidate your warranty.
3. The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything to the venti­lation slots.
4. It is important that your touchmonitor remains dry. Do not pour liquid into or onto your touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.
Elo Entuitive Touchmonitor CRT User Guide - 27
Appendix B : Touchmonitor Safety
Care and Handling of Your Touchmonitor
The following tips will help keep your Elo Entuitive touchmonitor func­tioning at the optimal level.
Protect your touchmonitor from extremely low or high temperatures.
Keep your touchmonitor dry. Do not wash it with a wet cloth or pour fluid into it.
Check your touchmonitor for condensation. If condensation develops, do not power your touchmonitor until the condensation evaporates.
Protect your touchmonitor from being bemped or dropped.
Keep your touchmonitor away from dust, sand, and dirt.
Keep your touchmonitor away from humid environments.
28 - Elo Entuitive Touchmonitor CRT User Guide
Cleaning Your Touchmonitor
Cleaning Your Touchmonitor
Before you clean your touchmonitor (and PC), prevent damage by pow­ering off the entire computer system and disconnecting the touchmoni­tor from the AC outlet. After you finish cleaning, make sure the touchmonitor is completely dry before you reconnect the cables and power it on. Do not apply liquid or aerosol spray cleaners directly to the screen or case. Do not use any type of abrasive pad, alkaline cleaner, scouring powder, or solvent (such as alcohol or benzine) to clean your touchmonitor. Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified service technician check it before you power it on again.
Screen
Remove dust and dirt by wiping the touchscreen with a soft, clean, lint­free cloth. Moisten a soft cloth with an ammonia-based glass cleaner and use it to remove fingerprints and smudges.
Case
Clean the touchmonitor case with a soft cloth slightly moistened with a mild detergent solution. Rinse the cloth with clear water, wring it dry, and wipe the cabinet to remove any detergent residue.
Elo Entuitive Touchmonitor CRT User Guide - 29
Appendix B : Touchmonitor Safety
30 - Elo Entuitive Touchmonitor CRT User Guide
Regulatory Information
Electrical Safety Information
A) Compliance is required with respect to the voltage, frequency, and current requirements indi­cated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded.
B) There are no operator serviceable parts inside this equipment. This equipment generates haz­ardous voltages that constitute a safety hazard. Service should be provided only by a qualified service technician.
C) This equipment is provided with a detachable power cord that has an integral safety ground wire and three-prong connector intended for connection to a grounded safety outlet.
1) Do not substitute the cord with any cord other than the provided approved type. Under no circumstances use an adapter plug to connect to a two-wire outlet, as this will defeat the continuity of the grounding wire.
2) This equipment requires the use of the ground wire as a part of its safety certification. Modification or misuse can provide a shock hazard that can result in serious injury or death.
3) If there are any questions about the installation prior to connecting the equipment to mains power, contact a qualified electrician or the manufacturer.
Emissions and Immunity Information
A) Notice to Users in the United States: This equipment has been tested and found to comply with Part 15 of FCC Rules for digital devices. Models with internal touch controllers meet Class B limits. Models without internal touch controllers meet Class A limits. These limits are designed to provide reasonable protection against harmful interference in a residential installa­tion. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communi­cations.
B) Notice to Users in Canada: This equipment has been tested and found to comply with radio noise emission limits as established by the Radio Interference Regulations of Industrie Canada for digital devices. Models with internal touch controllers meet Class B limits. Models without internal touch controllers meet Class A limits.
C) Notice to Users in the European Union: This equipment has been tested and found to comply with the requirements of CE marking for Information Technology Equipment as required by: Low Voltage Directive 73/23/ECC and standard EN 60950; EMC Directive 89/336/ECC, and per standard EN 55022, models with internal touch controllers meet Class B limits, and models without internal touch controllers meet Class A limits.
D) General Information to All Users: This equipment generates, uses, and can radiate radio fre­quency energy. If not installed and used according to this manual, the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
1) In order to meet emission and immunity requirements, the user must observe the fol­lowing:
a) Use only the provided I/O cables to connect this digital device with any computer.
Elo Entuitive Touchmonitor CRT User Guide - 31
b) To ensure compliance, use only the provided manufacturer-approved line cord.
c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television reception, or any other device:
a) Verify as an emission source by turning the equipment off and on.
b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected receiver.
iii) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician
MPR II
32 - Elo Entuitive Touchmonitor CRT User Guide
Appendix C Technical Specifications
Note: All specifications are subject to change.
Elo Entuitive Touchmonitor CRT User Guide - 33
Appendix C : Technical Specifications
Touchmonitor Specifications
17 Monitor
Picture Tube 17 (16 diagonal viewable
image) flat square tube (FST) with enhanced contrast, dark­tinted CRT, 0.28-mm dot pitch, invar shadow mask, advanced anti-reflection, and anti-glare.
Maximum Resolution
Deflection Frequency Horizontal: 30-70 kHz
Maximum Video Input Bandwidth
Display Area* Factory Setting:
Input Signal Video: Analog 0.7 V
Input Connector 15-pin D-sub type 15-pin D-sub type Display Colors* Analog input; unlimited colors Analog input; unlimited colors Power Source 90-264 Vac (full range) 90-264 Vac (full range) Power Consumption 90 watts (maximum) 110 watts (maximum) Power Management Compliant with EPA/Energy
Plug and Play Compatibility
CRT Life Average operational CRT life is
1280 x 1024 @ 60Hz 1280 x 1024 @ 60Hz
Vertical: 50-160 Hz 108 MHz 108 MHz
approx. 300 mm x 225 mm
Active Area: approx. 325 mm x 242 mm
Sync: Digital 3.3 V
Star, NUTEK/TCO VESA DPMS signaling method.
Compliant with VESA DDC 1 and 2B standards.
12,000 hours to half brightness.
15 Monitor
15 (13.8 diagonal viewable image) flat square tube (FST) with enhanced contrast, dark­tinted CRT, 0.28-mm dot pitch, invar shadow mask, advanced anti-reflection, and anti-glare.
Horizontal: 30-69 kHz Vertical: 50-125 Hz
Factory Setting: approx. 260 mm x 195 mm
Active Area: approx. 278 mm x 209 mm Video: Analog 0.7 V Sync: Digital 3.3 V
Compliant with EPA/Energy Star, VESA DPMS signaling method.
Compliant with VESA DDC 1 and 2B standards.
Average operational CRT life is 12,000 hours to half brightness.
*Dependent on video controller/card used.
34 - Elo Entuitive Touchmonitor CRT User Guide
Touchmonitor Specifications
17 Monitor
USB hub (optional) Not available for 17-inch
monitor.
Front Panel Controls – (Decrease), Function, +
(Increase), Contrast, Brightness, and POWER
On-Screen Adjustments
Safety Regulations UL, TÜV, cUL, DHHS,
EMI FCC Class B, CE (FCC Class A
Ergonomics ISO 9241 Part 3
Monitor Dimensions 412mm (W) x 418mm (H) x
Net Weight (without touchscreen)
Ambient Temperature Operating: 10°C - 40°C
Humidity Operating: 20%-95%
H-Size, H-Position, V-Size, V­Position, Pincushion, Trapezoid, Tilt, Color Adjustment, Degauss, Language, Management (Power Saver, Display Mode), and Factory Reset
TÜVGS
for models without touch controllers), MPR II
Monitors with anti-glare screens: ISO 9241 Part 7 class
1. Monitors with clear screens:
ISO 9241 Part 7 class 3.
420mm (D); see page 40.
15.5 kg 13 kg
Storage: -20°C - 65°C
Storage: 10%-95%
15 Monitor
Locally powered hub with two of four downstream ports and one upstream port. (+5 V, 1 a max.; 0.5 a each port)
– (Decrease), Function, + (Increase), Contrast, Brightness, and POWER
H-Size, H-Position, V-Size, V­Position, Pincushion, Trapezoid, Tilt, Color Adjustment, Language, Management (Power Saver, Display Mode), and Factory Reset
UL, TÜV, cUL, DHHS, TÜVGS
FCC Class B, CE (FCC Class A for models without touch controllers), MPR II
ISO 9241 Part 3 Monitors with anti-glare
screens: ISO 9241 Part 7 class
1. Monitors with clear screens:
ISO 9241 Part 7 class 3. 381 mm (W) x 380.6mm (H) x
427.5mm (D); see page 41.
Operating: 10°C - 40°C Storage: -20°C - 65°C Operating: 20%-95% Storage: 10%-95%
Elo Entuitive Touchmonitor CRT User Guide - 35
Appendix C : Technical Specifications
IntelliTouch Touchmonitor Specifications
Mechanical
Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm).
Equates to less than ±1%.
Touchpoint Density
More than 100,000 touchpoints/in Touch Activation Force Typically less than 3 ounces (85 grams). Surface Durability Surface durability is that of glass, Mohs hardness rating of 7. Expected Life
Performance
No known wear-out mechanism, as there are no layers, coatings,
or moving parts. IntelliTouch technology has been operationally
tested to more than 50 million touches in one location without
failure, using a stylus similar to a finger. Sealing Unit is sealed to protect against splashed liquids, dirt, and dust.
See IntelliTouch Ultra Product Manual for details.
Optical
Light Transmission (per
90% ASTM D1003)
Visual Resolution All measurements made using USAF 1951 Resolution Chart,
under 30X magnification, with test unit located approximately
1.5 in (38 mm) from surface of resolution chart.
Clear surface: Excellent, with no noticeable degradation.
Antiglare surface: 6:1 minimum. Gloss (per ASTM
D2457 using a 60­degree gloss meter)
Clear surface: N/A
Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss
units.
2
(15,500 touchpoints/cm2).
36 - Elo Entuitive Touchmonitor CRT User Guide
Touchmonitor Specifications
Environmental
Chemical Resistance The active area of the touchscreen is resistant to all chemicals
that do not affect glass, such as:
Acetone
Toluene
Methyl ethyl ketone
Isopropyl alcohol
Methyl alcohol
Ethyl acetate
Ammonia-based glass cleaners
Gasoline
Kerosene
Vinegar Electrostatic Protection
(per EN 61 000-4-2,
1995)
Meets Level 4 (15 kV air/8 kV contact discharges).
Elo Entuitive Touchmonitor CRT User Guide - 37
Appendix C : Technical Specifications
AccuTouch Touchmonitor Specifications
Mechanical
Construction Top: Polyester with outside hard-surface coating with clear or
antiglare finish. Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and
bottom layers separated by Elo-patented separator dots.
Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This
equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in² (15,500 touchpoints/cm²). Touch Activation Force Typically less than 4 ounces (113 grams). Surface Durability Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500
g. Meets pencil hardness 3H. Expected Life
Performance
Optical
Light Transmission (per ASTM D1003)
Visual Resolution All measurements made using USAF 1951 Resolution Chart,
Haze (per ASTM D1003)
Gloss (per ASTM D2457)
AccuTouch technology has been operationally tested to greater
than 35 million touches in one location without failure, using a
stylus similar to a finger.
Typically 75% at 550-nm wavelength (visible light spectrum).
under 30 X magnification, with test unit located approximately
1.5 in. (38 mm) from surface of resolution chart.
Clear surface: N/A
Antiglare surface: 6:1 minimum.
Clear surface: Less than 1.5%.
Antiglare surface: Less than 15%.
Clear surface: N/A
Antiglare surface: 90 ± 20 gloss units tested on a hard-coated
front surface.
38 - Elo Entuitive Touchmonitor CRT User Guide
Touchmonitor Specifications
Elo Entuitive Touchmonitor CRT User Guide - 39
Appendix C : Technical Specifications
Signal PINOUT for 15” and 17” Monitors
12345
7 6810 9
1113 1215 14
PIN Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Signal
Red video
Green video
Blue video
Ground
*VGA card detection (GND)
Red return
Green return
Blue return
+5 V
Sync return
Ground
SDA (Serial Data)
Horizontal Sync
Vertical Sync
SCL (Serial Clock)
*Pin 5, self-test pin shall be grounded when signal connector is plugged in.
40 - Elo Entuitive Touchmonitor CRT User Guide
Touchmonitor Specifications
15” CRT Touchmonitor Dimensions
Elo Entuitive Touchmonitor CRT User Guide - 41
Appendix C : Technical Specifications
17” CRT Touchmonitor Dimensions
42 - Elo Entuitive Touchmonitor CRT User Guide
Warranty
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in mate­rials and workmanship. See relevant specification sheet for touchmonitors.
Seller makes no warranty regarding the model life of monitors. Seller’s suppli- ers may at any time and from time to time make changes in the monitors deliv­ered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty [30] days after discovery) of the failure of any Product to conform to the war­ranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original ship­ping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and ver­ification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Sellers options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transporta­tion cost incurred for Product returned but not found by Seller to be defective. Modification or repair of Products may, at Sellers option, take place either at Sellers facilities or at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Sellers option, either refund to Buyer or credit to Buyers account the purchase price of the Product less depreciation calculated on a straight-line basis over Sellers stated Warranty Period.
THESE REMEDIES SHALL BE THE BUYERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WAR­RANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRAN­TIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGE-
Elo Entuitive Touchmonitor CRT User Guide - 43
MENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS
OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLERS LIA­BILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTAL­LATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and (ii) deter­mining the compliance of Buyers use of the Products with applicable laws, reg­ulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyers products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorneys fees) attributable to Buyers products or repre­sentations or warranties concerning same.
Elo TouchSystems (800) 356-8682 or (650) 361-2507 · Fax (650) 361-5579 · www.elotouch.com
Users should independently evaluate the suitability of the product for their application.
44 - Elo Entuitive Touchmonitor CRT User Guide
INDEX
IntelliTouch Touchscreens
Introduction
1
Index
25
15” CRT Touchmonitor Dimensions 41
15” Monitor Controls
12
17” CRT Touchmonitor Dimensions 42
17” Monitor Controls
13
A
About This Manual 1 AccuTouch Touchmonitor Specifications
38
AccuTouch Touchscreens
26
Adjusting Color 19
Adjusting Geometry Adjusting Size and Position
18
16
C
Care and Handling of Your Touchmonitor
28
29
Case Cleaning Your Touchmonitor 29
18
Color Connecting Your 15” Monitor
7
Connecting Your 17” Monitor 5
Contacting Elo CRT Touchmonitor Features
2
1
D
Degauss Menu Display Mode
20
21
L
Language
20
M
Management 21
Monitor Specifications
34
Monitor Warning Messages 24
O
On-Screen Menus
Overview
14
Operation 11
P
Power Consumption 8
Power Saver
Preset Modes 9
21
R
Regulatory Information 31
Removing the Base
5
S
Screen
29
Signal PINOUT for 15” and 17” Monitors
40
Size and Position Menu Solutions to Common Problems
16
23
E
Electrical Safety Information 31 Emissions and Immunity Information
22
Exit
F
Factory Reset 22
G
Geometry Menu Getting Started
17
4
I
Installation
3
Installing the Base 4 IntelliTouch Touchmonitor Specifications
36
T
Technical Specifications 33
Touch Technology
31
Touchmonitor Adjustment Controls
25
Touchmonitor Controls and Adjustments
11
Touchmonitor Safety Touchmonitor Specifications
27
Touchscreens
An Overview
Troubleshooting
25
23
U
Unpacking
W
Warranty
3
43
34
15
Elo Entuitive Touchmonitor CRT User Guide - 45
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