Elo TouchSystems B-series User Manual

B-Series Touchcomputer User Guide

B-Series LCD Multi-function Touchcomputer

[15” and 17” models shown]

Elo Touch Solutions

B-Series Touchcomputer User Guide

Multi-function Touchcomputer

Revision E

SW 601075

1-800-ELOTOUCH (1-800-356-8682)

www.elotouch.com

Copyright © 2012 Elo Touch Solutions, Inc. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or by
any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or
otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer

The information in this document is subject to change without notice. Elo Touch Solutions,
Inc. and its affiliates (collectively "Elo") makes no representations or warranties with
respect to the contents herein, and specifically disclaims any implied warranties of
merchantability or fitness for a particular purpose. Elo reserves the right to revise this
publication and to make changes from time to time in the content hereof without obligation
of Elo to notify any person of such revisions or changes.

Trademark Acknowledgments

AccuTouch, CarrollTouch, IntelliTouch, iTouch, Elo (logo), Elo TouchSystems (logo), and
Elo Touch Solutions (logo) are trademarks of Elo and its Affiliates. Windows is a trademark
of Microsoft Corporation. Other product names mentioned herein may be trademarks or
registered trademarks of their respective companies. Elo claims no interest in trademarks
other than its own.

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Table of Contents

Chapter 1: Setup......................................................................................1

Unpacking Your Touchcomputer ....................................................................................................1

Adjusting the Display ......................................................................................................................2

Setting Up the Operating System.....................................................................................................2

Calibrating the Touchscreen............................................................................................................9

Securing the Base...........................................................................................................................11

Chapter 2: Operation.............................................................................12

On-Screen Display (OSD) .............................................................................................................13

L.E.D. Functionality ......................................................................................................................15

Using the Input/Output Panel.........................................................................................................16

Chapter 3: Options and Upgrades .......................................................17

Adding Optional Peripherals..........................................................................................................17

Magnetic Stripe Reader (MSR) .....................................................................................................18

Customer Display...........................................................................................................................20

Fingerprint Reader (FPR) ..............................................................................................................21

Cash Drawer Port Card..................................................................................................................22

Second VGA Port Card..................................................................................................................22

Wireless Adapter............................................................................................................................23

Second Hard Disk Drive................................................................................................................24

Solid State Drive............................................................................................................................24

Modem Card ..................................................................................................................................24

Parallel Port Card...........................................................................................................................25

RAID Controller Card....................................................................................................................25

Elo POS Demo Software ...............................................................................................................25

Chapter 4: Safety and Maintenance.....................................................26

Safety .............................................................................................................................................26

Care and Handling .........................................................................................................................27

Recovering the Operating System .................................................................................................29

Reassigning COM Ports after System Recovery...........................................................................35

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Chapter 5: Technical Support...............................................................42

Technical Assistance......................................................................................................................42

Regulatory Information............................................................................44

Warranty ...................................................................................................47

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This chapter discusses how to set up and test your touchcomputer. For information
on peripheral options, refer to Chapter 3, “Options and Upgrades.”

Unpacking Your Touchcomputer

C H A P T E R

1

SETUP

Check that the following items are present and in good condition:

Touchcomputer

Quick Install Guide

Power cable US/Canada Power cable Europe

Power Adapter

Base Plate

Cable Cover

Locking Screw

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Adjusting the Display

The display screen can be adjusted from 0 to 70 degrees, as shown below.

0° 70°

CAUTION: To prevent tipping or dropping, be su re to hold the base when adjusting

the display.

Setting Up the Operating System

If configured with an operating system, the initial setup of the operating system
takes approximately 5-10 minutes. Additional time may be needed depending on
touchcomputer hardware configurations and connected devices.

To set up the Microsoft® Windows® Operating System for the touchcomputer, turn
on the touchcomputer by pressing the power button, and then follow the
instructions on the screen.

Selecting the Language (For Windows XP and POSReady 2009 Only)

Microsoft Windows® uses English as the default language in menus and dialog
boxes. You can change this language to suit your preferences at the screen below.

Note: If you choose to change the language after initial setup, you can follow steps
1-2 to arrive at the same screen below:

1. From the desktop, click Start > Control Panel

2. In the Control Panel screen, select Regional and Language Options.

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3. Click Customize. The Regional and Language Options window appears.
Select the Languages tab.

4. If required, check the boxes for “Install files for complex script and right-to-left

languages” and “Install files for East Asian languages.”

5. Select the Regional Options tab.

6. Select your preferred language from the drop-down list in the Standards and

formats pane.

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7. Click Apply.

8. Select your location from the drop-down list in the Locations pane.

9. Click OK.

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Selecting the Time Zone (For Windows XP and POSReady 2009 Only)

When the following window appears, you can change the time zone, date, and time
of the touchcomputer.

After making any changes, click Next to finish. Windows Setup completes the
installation of the touchcomputer.

Injecting the Languages (For Windows 7 Only)

Windows 7 Professional only allows the use of one language at one time. But you
can use the Elo TouchSystems language injection tool to update your language
preference. English is set as the default language, but you can change this
language to suit your preferences.

1. After the TE logo shows up, press F8 several times to enter Advanced Boot
Options.

2. Select Repair your computer.

3. Click Next Æ OK (Shall not have password) Æ Click Elo Touch System Tool.

4. The following User Interface will be presented:

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5. Click Inject, and the following window will pop out.

6. Click the drop-down list and select the preference language.

7. Click Inject Selected Language

8. The following window will be presented:

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9. After the language package is installed correctly, press any key to exit this

window.

10. Click Exit Æ Exit Æ Restart

Selecting the Region (For Windows 7 Only)

When the following window appears, you can change the country, time and
currency, and keyboard layout of the touchcomputer.

After making any changes, click Next to continue.

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Choosing the Computer Name (For Windows 7 Only)

When the following window appears, you can choose a computer name of the
touchcomputer.

After making any changes, click Next to continue.

Selecting the Update Options (For Windows 7 Only)

When the following window appears, you can select one of the update options of
the touchcomputer. In general, you can choose Use recommended settings as
your default option.

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After making any changes, click Next to continue.

Reviewing the Time and Date Settings (For Windows 7 Only)

When the following window appears, you can set up the time and date of the
touchcomputer.

After making any changes, click Next to finish. Windows Setup completes the
installation of the touchcomputer.

Calibrating the Touchscreen

The touchscreen is pre-calibrated for accurate touch response.
If for any reason the touchscreen needs to be recalibrated, right-click the Elo icon

in the Taskbar and then click “Properties.” The following window opens.

NOTE: Calibration is not applicable on APR touchscreen models.

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Click the Align button. This launches the calibration program. The window shown
below opens. Follow the instructions to calibrate the touchscreen.

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Securing the Base

When mounting the B-Series touchcomputer, the baseplate must be removed and
mounted on a flat surface. Use the four pre-tapped holes to secure the baseplate
from below the mounting surface before reattaching the touchcomputer as shown
below. The holes are designed to work with ISO metric M6 screws. Mounting
screws are not included with the product. Refer to the figure below for the location
of the holes. All dimensions are in millimeters.

1)

Mounting Diagram

2)

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C H A P T E R

2

OPERATION

This chapter describes how to control the On-Screen Display (OSD), power
buttons, and I/O panel.

All adjustments made to the OSD and power controls are automatically saved.
User settings remain unchanged after powering off/on or in the case of a power
failure.

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