Elo TouchSystems Backpack User Manual
USER MANUAL
Elo Touch Solutions
Elo Backpack
ELO-KIT-EloView-Engine
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User Manual – Elo Backpack
Copyright © 2018 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or
warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo
reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such
revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, EloView, are trademarks of Elo and its Affiliates.
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User Manual – Elo Backpack
Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................... 4
Section 2: Unpacking and Operation ......................................................................................................................................................................................................... 5
Section 4: Technical Support and Maintenance ...................................................................................................................................................................................... 26
Section 5: Regulatory Information ............................................................................................................................................................................................................ 29
Section 6: Warranty Information............................................................................................................................................................................................................... 37
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User Manual – Elo Backpack
Section 1: Introduction
Product Description
Your new Elo Backpack system provides the reliable performance from Elo that can be paired with an external monitor. This creates a natural
flow of information between a user and the Elo Backpack.
This Elo Backpack has the following features that enhance system performance such as:
• Plug & Play compatibility
• HDMI Out
• LAN/Wi-Fi/Bluetooth
• A general-purpose input/output header via an optional GPIO cable
• Two USB type A ports
• SD card slot
This manual contains detailed guidelines for operating (Sections 2 and 3) and maintaining (Section 4) your new Elo Backpack system.
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User Manual – Elo Backpack
Section 2: Unpacking and Operation
Box Contents
Verify that the box contains:
•
Elo Backpack
•
Quick Install Guide
•
Power adaptor
•
North American power adaptor head
•
Europe power adaptor head
•
China power adaptor head
Elo Backpack
1. Connect the included 12V DC Power cable to Elo Backpack and the wall power outlet.
2. Connect USB cable from Elo touchmonitor to one of the USB Type A connections
3. Connect HDMI cable between Elo touchmonitor and HDMI Out connection
4. Press the power button to power on the Elo Backpack
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User Manual – Elo Backpack
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User Manual – I-series 2.0
Power
The first time the DC power is connected to the system, the system will automatically turn on.
Press and hold power button when the system is on to bring up the Power Off option popup.
In the event that the system freezes and does not respond, press and hold the power button until the system turns off. If the system does not turn
off via the power button, the system will need to be powered down by unplugging the power cord from the wall.
The Elo Backpack power button is equipped with an LED that indicates the power status of the system, as follows:
Power status
Led status
OFF (disconnected from wall)
Off
OFF (connected to wall)
Orange (Solid)
SLEEP
White (Blinking)
ON
White (Solid)
For detailed power consumption specifications, refer to technical specifications available on the Elo website www.elotouch.com.
To bring the system out of sleep/standby mode, press the power button once. If the system is in sleep mode, touching the external screen (if using
an Elo Touch monitor) will wake up the system,
If long periods of non-use are planned, turn off and unplug your Elo Backpack to save power.
The operating voltage, frequency and current for the system is provided in the power ratings table below:
Product
Operating Voltage Range
Operating Frequency Range
Operating Current
Elo Backpack
100 - 240Vac
50 – 60 Hz
1.2A
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User Manual – I-series 2.0
Operating System
System comes with Android 7.1.2 pre-loaded.
Wi-Fi + Bluetooth
The following protocols are supported for Wi-Fi and Bluetooth:
• Bluetooth 4.1+ BLE, A2DP/ HID (Keyboard/Mouse)/Barcode scanner support
• IEEE 802.11b/g/n/ac; WEP/WPA/WPA2 capable; 2.4Ghz/5Ghz
HDMI Output
Elo Backpack is equipped with an HDMI port that can be connected to an external monitor and support resolutions up to 1920 x 1080 @ 60Hz
input. When using an Elo touchmonitor as an external display, touch can be enabled by connecting a USB cable to the type A USB port on the
Elo Backpack to the type B USB port on the monitor side.
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User Manual – I-series 2.0
General-purpose Input / Output (GPIO) Support
The Elo Backpack supports GPIO, limited to the following conditions:
• Max Voltage: 5V
• Max Current: 200mA
There are two input connections and one output connection.
Pin 1 5 Volt output connection
Pin 2 Input connection 1
Pin 3 Input connection 2
Pin 4 and Pin 5 are tied to ground
Elo has an optional GPIO cable (PN: E086398) which extends this GPIO connection and allows easy connection of peripherals to the Elo
Backpack. More information on this cable is available from Elo website.
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User Manual – I-series 2.0
Global Positioning Satellite (GPS)
The Elo Backpack supports GPS functionality through software. User can input the longitude and latitude coordinates that define the device
location. This allows GPS functionality indoors. In your EloView cloud account, enter the Edit mode under Details and the GPS co-ordinate option
will be accessible.
For more details on how to use this feature, please reference the apps notes at www.eloview.com.
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User Manual – I-series 2.0
USB Control
The Elo Backpack allows users to enable or disable specific USB ports.
From EloView:
Select the port that you want to enable or disable. If the lock is green, then the USB port is enabled. If the lock is red, then the port is disabled.
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User Manual – I-series 2.0
From Android Settings USB port:
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