Elo TouchSystems 5000 User Manual

Touchmonitor User Guide

1928L 19” LCD Desktop Touchmonitor
5000 Series

Revision B

User Guide

1928L 19” LCD Desktop Touchmonitor

Revision B

P/N E116103

Copyright © 2007 Tyco Electronics Corporation. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise with­out prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes
no representations or warranties with respect to the contents hereof, and specifically disclaims
any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems
reserves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

Elo Touchsystems AccuTouch and IntelliTouch are trademarks of Tyco Electronics Corporation.
Other product names mentioned herein may be trademarks or registered trademarks of their re­spective companies.

iii

Warnings and Cautions

!

Warning

• Danger - Explosion hazard. Do not use in the presence of flammable anesthetics, and other
flammable materials.

• To prevent fire or shock hazards, do not immerse the unit in water or expose it to rain or
moisture.

• Do not use the unit with an extension cord receptacle or other outlets unless the prongs of the
power cord can be fully inserted.

• RISK OF ELECTRICAL SHOCK - DO NOT OPEN. To reduce the risk of electrical shock,
DO NOT remove the back of the equipment or open the enclosure. No user-serviceable parts
are inside. Refer servicing to qualified field service engineers only.

• Uninsulated voltage within the unit may have sufficient magnitude to cause electrical shock.
Avoid contact with any part inside the unit.

Caution

!

• Power cord is used as a disconnection device. To de-energize equipment, disconnect the
power cord.

• This unit must follow the national requirement, and local state laws to dispose unit.

• Before connecting the cables to your Elo touchmonitor, make sure all components are
powered OFF.

• The use of ACCESSORY equipment not complying with the equivalent safety requirements
of this equipment may lead to a reduced safety of the resulting system. Consideration
relating to the choices of accessory equipment should include:

• Use of accessory in the patient vicinity.

• Evidence that the safety certification of the accessory has been performed in accordance
to the appropriate IEC 60601-1 and/or IEC 60601-1-1 harmonized national standard.

• For continued safety -

- This unit only complies to the above standards if used with a medical grade power cord.

-A medical grade power supply, such as the one specified, is required for use in a medical
application.

Note:

• This symbol alerts the user to important information concerning the operation and
maintenance of this unit, which should be read carefully to avoid problems.

• This symbol means DC Current.

• This symbol means ON/OFF stand-by switch.

iv

!

CAUTION-Life Support

Care must be taken when this touchmonitor is a critical component of a life support system or
device. In case of failure of this touchmonitor, appropriate redundant systems should be incorpo­rated into the system or device to prevent injury to the user or patient.

The following should be an integral part of the safety design of a life support system or device
using this touchmonitor for a critical function.

• An alternate interface or fail-safe must be available should the touchscreen fail to operate.

• The touchscreen interface must not be the only means of control of a critical function.

• An alternate video display should be incorporated into the safety design if used to monitor a

critical function.

• The internal speakers of this touchscreen monitor must not be the sole method of warning of

a critical function.

Critical functions are:

1. Life support devices or systems are devices or systems which, (a) are intended for surgical

implant into the body, or (b) support or sustain life, or (c) whose failure to perform when
properly used in accordance with instructions for use provided in the labeling, can be reason
ably expected to result in significant injury to the user.

2. A critical component is any component of a life support device or system whose failure to

perform can be reasonably expected to cause the failure of the life support device or system,
or to affect its safety or effectiveness.

v

Classification

With respect to electrical shock, fire in accordance with UL60601-1 and CAN/CSA C22.2 No.
60601-1

This monitor is a CLASS 1 (GROUNDED) DEVICE.

These displays are classified NO APPLIED PARTS EQUIPMENT.

Protection against harmful ingress of water:

INGRESS PROTECTION(IPX1)

This monitor shall be classified as ORDINARY EQUIPMENT, not intended or evaluated for use
in the presence of flammable anesthetic mixture with air, oxygen, or nitrous oxide.

Mode of Operation: CONTINUOUS OPERATION.

Environmental conditions for transport and storage

Temp. Operating C to 40oC

Storage / Transportation -20oC to +60oC

Humidity (non-condensing)

Operating 30% to 70%
Storage / Transportation 10% to 90%

Altitude Operating 1060hpa.

Storage / Transportation 0 to 40,000ft(12,192m)

o

0

Equivalent to 1013-303 hP.A
(14.7 to 4.4 psia)

For full Product Specifications refer to Appendix C

vi

vii

Table of Contents

Warnings and Cautions ................................................. iv

Caution-Life Support ...................................................... v

Classification .............................................................. vi

Chapter 1

INTRODUCTION 1

Product Description ................................................ 1

LCD Display Performance Features ....................... 2

19 inch TFT LCD Display Panel ...................... 2

External Medical Grade Power Supply ............ 2

Chapter 2

INSTALLATION AND SETUP 3

Unpacking Your Touchmonitor ............................... 3

Product Overview ........................................... 4

Main Unit ......................................................... 4

Back Unit ......................................................... 4

Side View ......................................................... 4

Base Bottom View ........................................... 5

KensingtonTM Lock ......................................... 5

Touch Interface Connection .................................... 6

Step 1 Connecting the Video Cable ................ 6

Step 2 Connecting the Serial/USB Cable ........ 7

Step 3 Connecting the Speaker Cable ............ 8

Step 4 Connecting the Power Cable ............... 9

Optimizing the LCD Display .................................. 10

Installing the Touch Driver Software ..................... 10

Appendix A

NATIVE RESOLUTION 19

Appendix B

TOUCHMONITOR SAFETY 21

Care and Handling of Your Touchmonitor ................... 22

Appendix C

TECHNICAL SPECIFICATIONS 23

Display Modes ............................................................. 23

Touchmonitor Specifications ........................................ 24

Power Supply Cord Selection ...................................... 25

North America ....................................................... 25

Cord selection for other than North America ........ 26

AccuTouch (resistive) Touchscreen Specifications ..... 28

IntelliTouch (resistive) Touchscreen Specifications ..... 29

Appendix D

CONTACT ELO 31

Contact Elo ............................................................. 31

Replacement Parts ..................................................... 31

REGULATORY INFORMATION 33

WARRANTY 35

INDEX 37

Chapter 3

OPERATION 11

About Touchmonitor Adjustments ................................ 11

Front Panel Controls ..................................... 12

Controls and Adjustment ...................................... 13

OSD Menu Functions .................................... 13

OSD Control Options ..................................... 14

Power LED Display & Power Saving .................... 15

General Power Saving Mode ........................ 15

Display Angle ................................................. 15

Chapter 4

TROUBLESHOOTING 17

Solutions to Common Problems ................................. 17

Product Description

C H A P T E R

1

INTRODUCTION

The 1928L is a medical display designed to present information to the operator and the customer.
The 1928L is available in serial and USB(combo) touch interface as well as no touch. The 1928L
functionally consists of a 19” LCD main display with a touchscreen. The main display element
is a 19” diagonal SXGA resolution (1280 x 1024) LCD display. The display consists of an LCD
display and touchscreen. The 1928L is powered by 12 VDC from an external medical grade
power source.

1-1

LCD Display Performance Features

19” TFT LCD Display Panel

Display format 1280 x 1024
Display area 376.32 mm (H) x 301.056 mm (V)
Pixel pitch 0.294 mm (H) x 0.294 mm (V)
Contrast Ratio 1300:1( typical)
Brightness

LCD 300 cd/m2 (typical)
AccuTouch 246 cd/m2 (typical)

IntelliTouch 276 cd/m2(typical)
Accutouch transmission 82% (typical)
Intellitouch transmission 92% (typical)
Response time Tr = 15 msec / Tf = 5 msec typical;

Display color 16.7 million colors
Typical vertical viewing angle 89 deg (down) / 89 deg ( up)
Typical horizontal viewing angle 89 deg (left) / 89 deg (right)

12 ms gray to gray response

External Medical Grade Power Supply

The 1928L is powered by an external medical grade universal input AC power source.
Power supply:

• AC power: Input voltage 100 -240 VAC, 1.0A

• Input frequency 50/60 Hz

• DC output Voltage/Current: 12 VDC/4.0A

• Load regulation: ±5% Max.

• Line regulation: ±1% Max.

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C H A P T E R

2

INSTALLATION AND SETUP

This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems

driver software.

Unpacking Your Touchmonitor

Check that the following items are present and in good condition:

LCD monitor VGA cable USB cable

Serial Cable European power cable Power cable US/Canada

Elo QuickStart

CD

Software

DVI Cable CD and Quick Install Guide Power adaptor

2-3

Product Overview

Main Unit

Back Unit

Side View

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Base Bottom View

KensingtonTM Lock

The Kensington

TM

lock is a security device that prevents theft. To find out more about this secu-

rity device, go to http://www.kensington.com.

2-5

Touch Interface Connection

Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer

and touchmonitor are turned off.

STEP 1-Connecting the Video Cable

CONNECTIONS ON UNDERSIDE

FEMALE 15-PIN

VIDEO CONNECTOR

VIDEO CABLE

VIDEO PORT

• Tilt the screen up and back to access the connection ports.

• Connect the 15-pin video cable (the ferrite bead end) or 24-pin DVI-D cable to the video
port on your PC.

• Connect the other end of the video cable to the video connector on your touchmonitor.

• Secure the cable to your touchmonitor and PC by turning the screws on the connector
clockwise.

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STEP 2-Connecting the Serial and USB Touchscreen Cable

CONNECTORS ON THE UNDERSIDE

USB CONNECTOR

FEMALE 9-PIN SERIAL

TOUCHSCREEN CONNECTOR

SERIAL TOUCHSCREEN CABLE

• Connect the female end of the serial (RS-232) cable to the serial port on your PC, or

connect the USB touchscreen cable to the USB touchscreen connector on the back of your
touchmonitor.

• Connect the male end of the cable to the serial touchscreen connector on your

touchmonitor, or connect the other end of the USB touchscreen cable to your PC.

• Secure the cable to your touchmonitor and PC by turning the screws on the connector.

2-7