Elo TouchSystems 3000, 1939L User Manual

Touchmonitor User Guide
1939L 19¨ LCD Rear-mount Touchmonitor 3000 Series
Revision A
User Guide
19" LCD REAR-MOUNT TOUCHMONITOR
Revision A
P/N E851250
Copyright © 2006 Tyco Electronics Corporation. All Rights Reserved.
No part of this publication may be reproduced, tra nsmitted, transcribed, stored in a retrieval system, or tra nslated into a ny la nguage or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written per­mission of Elo TouchSystems.
Disclaimer
The information in this document is subject to cha nge without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems re­serves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo T ouchSyste ms to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliT ouch is a tra demark of T yco Electronics Corporation.Other product na mes mentioned here in may be trade marks or registered trademarks of their respective companies.
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Table of Contents
Chapter 1 Regulatory Information 33 Introduction 7 Warranty 37
Product Description ...................................................7
Precautions ................................................................7
Index 39
About the Product ......................................................8
Chapter 2 Installation and Setup 9
Unpacking Your Touchmonitor...................................9
Touch Interface Connection .......................................10
Product Overview ......................................................11
Main Unit ..............................................................11
Rear View ............................................................11
Installing the Driver Software .....................................12
Installing the Serial Touch Driver .........................13
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 .....13
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1..................................................14
Installing the USB Touch Driver...........................15
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 .....15
Chapter 3 Operation 17
About Touchmonitor Adjustments ..............................17
Rear Panel Controls.............................................18
Controls and Adjustment ............................................19
On Screen Display (OSD) Menu Functions.........19
On Screen Display (OSD) Control Options .........20
Preset Modes.......................................................21
Power Management System ................................22
Chapter 4
Troubleshooting 23
Solutions to Common Problems .................................23
Appendix A
Native Resolution .......................................................25
Appendix B
Touchmonitor Safety ..................................................27
Care and Handling of Your Touchmonitor ..................28
Appendix C
Touchmonitor Specifications ......................................30
19" LCD Touchmonitor (ET1939L-XCWA-X-G)
Dimensions ..........................................................31
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C H A P T E R
1
INTRODUCTION
Product Description
Your new touchmonitor combines the relia ble performance of touch technology with the latest advances in (LCD) display design. This combination of features creates a natural flow of informa­tion between a user a nd your touchmonitor .
This LCD monitor incorporate s a 19” color a ctive matrix thin-film-transistor (TFT) to provide superior display performance. A maximum resolution of SXGA 1280x1024 is ideal for displaying graphics and images. Other outstanding features that enhance this LCD monitor’s performance are Plug & Play compatibility, and On Screen Display (OSD) controls.
Precautions
Follow all warnings, precautions a nd maintena nce a s recommended in this user’s manual to maximize the life of your unit. See Appendix B f or more inf ormation on touchmonitor safety.
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About the Product
Your LCD rear-mount touchmonitor is a 19” SXGA TFT color display with the f ollowing f eatures:
• The internal microprocessor digitally controls auto-sca nning f or horizontal scan frequencies between 31.5 KHz a nd 80 KHz, and vertical scan frequencies between 56.3 Hz a nd 75.0 Hz. In each frequency mode, the microprocessor -based circuitry allows the monitor to function at the precision-of a fixed frequency.
• High contrast color TFT LCD display supports resolutions up to SXGA 1280x1024. Compatible with V GA, SVGA, XGA, SXGA (non-interla ced) a nd most Macintosh compatible color video cards.
• Power manage ment system conf orms to VESA DPMS sta ndard.
• Supports DDC1/2B f or Plug & Play compatibility.
• Advanced On Screen Display (OSD) control for picture quality adjustment.
For full Product Specifications refer to Appendix C.
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C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCD touchmonitor and how to install the driver software.
Unpacking Your Touchmonitor
Check that the following 9 items are present and in good condition:
LCD monitor Video ca ble USB cable
Serial cable European power cable Power ca ble US/Canada
T ouch Tools CD + Quick Install Guide Brick power supply
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Touch Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and
touchmonitor are turned off.
1. Connect one end of the power adapter to the monitor and the other end to the connector of the power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB ca ble (but not both) to the rear side of the computer a nd the other end to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding (USB cable does not have thumb screws).
3. Connect one end of the video cable to the rear side of computer and the other to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
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2
2
1
Adapter Video Cable Serial Cable USB Cable
Product Overview
Main Unit
Rear View
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Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
The latest versions of drivers a nd driver inf ormation for other operating systems are availa ble on the Elo T ouchSyste ms web site at www .elotouch.com.
Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, f ollow the instructions on the screen to install a generic Plug-and-Play monitor.
Refer to the appropri ate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB communication cable, you should install only the serial driver or the USB driver.
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Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install
the driver.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive. 2 If the AutoStart f eature for your CD-ROM drive is a ctive, the syste m automatically detects the
CD and starts the setup program. 3 Follow the directions on the screen to complete the driver setup for your version of Windows. 4 If the AutoStart f eature is not a ctive: 5 Click Start > Run. 6 Click the Browse button to locate the EloCd.exe program on the CD-ROM. 7 Click Open, then OK to run EloCd.exe. 8 Follow the directions on the screen to complete the driver setup for your version of Windows.
To install Windows 2000 and W indows XP, you must use the "update driver" method; you will not find a setup.exe file within the download.
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Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.
T o install Windows 3.x and MS-DOS from W indows 95/98, follow the directions below: 1 Insert the CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your
CD-ROM drive may be mapped to a different drive letter).
3 T ype install and press Enter to start the installation. 4 Align the touchscreen.
You must have already completed Steps 1 a nd 2 before proceeding.
T o run the INST ALL progra m: 1 T ype INSTALL at the DOS prompt in the directory containing the driver install files. 2 INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the
displayed list.
3 INST ALL also a sks you f or the paths to use during installation, or you may use its defaults.
INST ALL creates directorie s a s necessary, and warns you if they exist.
If you are updating your software, you may wish to specify the paths containing the earlier versions, a nd overwrite the obsolete files. All executable programs are upward compatible. For a list of differences from ea ch previous version of the drivers, be sure to select "Diff erences from Previous Versions" during the installation process.
INST ALL updates your AUT OEXEC.BA T file with the drivers you select. INST ALL makes a copy of your original AUT OEXEC.BAT file, called AUTOEXEC.OLD. If you alrea dy have Elo driver comma nds in your AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BA T in the subdirectory you specified. GO loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.
If you are using W indows 3.1, you will also calibrate the touchscreen within W indows 3.1 with the T ouchscreen Control Panel.
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