Elo TouchSystems 1925L User Manual

Elo Entuitive Touchmonitor
User Guide
19" LCD Desktop Touchmonitor
1925L Series
Revision A
P/N 008585
Elo TouchSystems, Inc.
1-800-ELOTOUCH
Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by an y means, includ ing, b ut n ot limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
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Table of Contents
Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . .1
About the Product . . . . . . . . . . . . . . . . .1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Product Overview . . . . . . . . . . . . . . . . .4
Main Unit . . . . . . . . . . . . . . . . . . . .4
Rear View . . . . . . . . . . . . . . . . . . . 4
Side View. . . . . . . . . . . . . . . . . . . .5
Base Bottom View . . . . . . . . . . . . . . . 5
To uch Interface Connection . . . . . . . . . . . . 6
Serial/USB Connection. . . . . . . . . . . . . 6
Step 1-Routing the Cables . . . . . . . . . 8
Step 2-Connecting the Video Cables . . . . 9
Step 3-Connecting the Serial or USB
Touchscreen Cable . . . . . . . . . . . . 10
Step 4-Connecting the Speaker Cable . . 11 Step 5-Connecting the Power Cable . . . 11
Tilt Lock Function . . . . . . . . . . . . . 12
Optimizing the LCD Display . . . . . . . . . . . 12
VESA Mount on Your Touchmonitor. . . . . . . 13
Rear Mount Template . . . . . . . . . . . . 14
Front Mount Template . . . . . . . . . . . . 14
Front Mount for Horizontal Surface. . . . . . 15
Mounting the Base . . . . . . . . . . . . . . . 16
Security . . . . . . . . . . . . . . . . . . . . . 17
Installing the Driver Software . . . . . . . . . . 18
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 . 19
Installing the Serial Touch Driver f or MS-DOS and
Windows 3.1 . . . . . . . . . . . . . . . 20
Installing the USB Touch Driver . . . . . . . 21
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me and 98 . . . . . . 21
OSD Menu Function . . . . . . . . . . . . . . 25
Chapter 4
Troubleshooting 27
Solutions to Common Problems . . . . . . . . 27
Appendix A
Native Resolution 29
Appendix B
Touchmonitor Safety 31
Care and Handling of Your Touchmonitor. . . . 32
Appendix A
T ec hnical Specifications 33
Compatible Video Modes . . . . . . . . . . . . 33
Touchmonitor Specifications . . . . . . . . . . 34
19" LCD Touchmonitor (ET192XL-XXWA-1)
Dimensions . . . . . . . . . . . . . . . . . . 39
Regulatory Information 43 Warranty 47
Index 49
Chapter 3
Operation 23
About Touchmonitor Adjustments . . . . . . . . 23
Using the On-Screen Display (OSD) Menus . . 23
Side Bezel Buttons . . . . . . . . . . . . . . . 24
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Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
Precautions
C HAPTER
C
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1
I
NTRODUCTION
Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.
About the Product
Your LCD Desktop Touchmonitor is a 19" XGA TFT color display with the following features:
• Direct analog RGB input
• 19" diagonal screen size
• 16.7 million displayable colors
• 1280 x 1024 resolution
• SXGA/XGA/ SVGA/ VGA/VESA/ Mac compatible
• 31kHz~80 horizontal scan
• 56~75Hz refresh rate
1-1
• Auto adjustment capability
• High quality full screen re-scaling
• Multilingual OSD menus in 11 languages: English, French, German, Spanish, Italian, Swedish, Finnish, Danish, Portuguese, Dutch and Japanese
• Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.)
• Built in speakers with volume control thorough OSD
• Patented touch technology of Elo TouchSystems
• VESA DDC 1/2B data communication
• VESA DPMS power saving
• Stand with minimum 95° angle of tilt.
• Cable management device
• VESA flat panel monitor physical mounting interface (M4x 100mm)
• OSD and Power button lockouts
• Wall mountable with existing stand
• VESA 100 mm M5 threaded holes on bottom of stand for securing to desk or other surface, i.e. table top
• Cable strain reliefs for all cables
For full Product Specifications refer to Appendix C.
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C
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NSTALLATION
This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 10 items are present and in good condition:
C HAPTER
AND
S
ETUP
LCD Display
Quick Install Guide
CD
Software
User Guide-on CD, Quick Install Guide and software CD
OR
USB touchscreen cable
Analog video cable
RCA cable
European monitor power cable
Speaker Cable
Serial cable
DVI-D video cable
S-video cable
Monitor power cable (US/Canada)
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Product Overview
Main Unit
Rear View
LCD Display
Stand
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Bottom cut-out
Side View
Menu
Base Bottom View
72.2
100.0
User Controls
Select
69.2
100.0
2-5
Touch Interface Connection
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Your interface cables may have been pre-connected to your monitor at the factory.
Your touchmonitor comes with one of the following touchscree n connector cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.)
To set up this display, please refer to the following figures and procedures:
Serial/USB Connection
The following illustrations guide you step by step in connecting your touchmonitor using a serial or USB cable connection.
CAUTION
Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.
Serial touchscreen cable
Video cable (Analog, DVI-D, NTSC (RCA) and S-video)
OR
USB touchscreen cable
Monitor power cable (US/Canada)
Figure 2.1
Touchmonitor and Cables
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Speaker cable
European monitor power cable
Serial Option
Audio In, RCA Jack
USB Option
S-Video
DVI-I, including Analog
Touch LED Status
Power LED status
USB In and Touch Screen Connector
Serial Touchscreen Connector
AC Power
Figure 2.2
Video In, RCA Jack
Audio In, PC Sound Card
DC Power
Touchmonitor Connections (Serial and USB)
The following table indicates the LED status options for the Touch LED.
LED Status On LED Status Off LED Status Blinking Contact Elo Support Contact Elo Support OK
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Touch LED is currently only available with IntelliTouch -Serial Option monito rs.
USB Out
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Step 1-Routing the Cables
• The cables are routed through the cable management channel in the stand.
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Step 2-Connecting the Video Cables
video port
video cable
Connections on underside
RCA S-Video
Female 15-pin video connector
• Tilt the screen up and back to access the connection ports.
• Connect the 15-pin video cable (the ferrite bead end), the 24-pin DVI-D cable, the RCA or the S-Video cable to the video port on your PC.
• Connect the other end of the video cable to the video connector on your touchmonitor by routing the cable through the hole in the stand.
• Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.
• Place the cable in the cable management clip.
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Step 3-Connecting the Serial or USB Touchscreen Cable
Serial touchscreen cable
Connections on underside
Serial touchscreen connector
USB Out
• Connect the female end of the serial (RS-232) cable to the serial port on the back of your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.
• Connect the male end of the cable to the s erial touchscree n connector on y our touchmonitor, or connect the other end of the USB touchscreen cable to your PC.
• Secure the cable to your touchmonitor and PC by turning the screws on the connector.
• Route the cable through the cable management clip.
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USB In and Touchscreen Connector
Step 4-Connecting the Speaker Cable
Connections on underside
Speaker port
Speaker cable
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If you do not wish to connect the speaker cable, go to step 5.
• To use the built in speakers, you need to connect the speaker cable. Connect the speaker cable to the speaker port inside the back of your touchmonitor.
• Connect the other end of the cable to the speaker connector on your PC.
Step 5-Connecting the Po wer Cab le
IEC60320-1 connector
AC power
N
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The monitor is equipped with both AC and DC power connectors. The monitor is
Connections on underside
6mm coaxial connector
DC power
(100-240V 50-60Hz or 12V DC)
Power cable
shipped with only an AC power cable.
Depending on where you live, you will use either the European or US/Canad ian power cable.
• Connect the female end of the power cable to the power port on the touchmonitor.
• Route the cable through the cable management clip.
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To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded AC electrical outlet.
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Tilt Lock Function
You are able to lock the monitor in a desired position.
• Pivot the monitor to the desired position.
• Rotate the knob one full turn clockwise to lock the monitor in position.
• Rotate the knob one full turn counter-clockwise to unlock the monitor from its position.
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Figure 2.3
Tilt Lock Function
Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution, and make sure the timing of the display mode is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your touchmonitor are listed in Appendix C.
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