Elo TouchSystems 1925L User Manual

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Elo Entuitive Touchmonitor
User Guide
19" LCD Desktop Touchmonitor
1925L Series
Revision A
P/N 008585
Elo TouchSystems, Inc.
1-800-ELOTOUCH
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Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by an y means, includ ing, b ut n ot limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
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Table of Contents
Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . .1
About the Product . . . . . . . . . . . . . . . . .1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Product Overview . . . . . . . . . . . . . . . . .4
Main Unit . . . . . . . . . . . . . . . . . . . .4
Rear View . . . . . . . . . . . . . . . . . . . 4
Side View. . . . . . . . . . . . . . . . . . . .5
Base Bottom View . . . . . . . . . . . . . . . 5
To uch Interface Connection . . . . . . . . . . . . 6
Serial/USB Connection. . . . . . . . . . . . . 6
Step 1-Routing the Cables . . . . . . . . . 8
Step 2-Connecting the Video Cables . . . . 9
Step 3-Connecting the Serial or USB
Touchscreen Cable . . . . . . . . . . . . 10
Step 4-Connecting the Speaker Cable . . 11 Step 5-Connecting the Power Cable . . . 11
Tilt Lock Function . . . . . . . . . . . . . 12
Optimizing the LCD Display . . . . . . . . . . . 12
VESA Mount on Your Touchmonitor. . . . . . . 13
Rear Mount Template . . . . . . . . . . . . 14
Front Mount Template . . . . . . . . . . . . 14
Front Mount for Horizontal Surface. . . . . . 15
Mounting the Base . . . . . . . . . . . . . . . 16
Security . . . . . . . . . . . . . . . . . . . . . 17
Installing the Driver Software . . . . . . . . . . 18
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 . 19
Installing the Serial Touch Driver f or MS-DOS and
Windows 3.1 . . . . . . . . . . . . . . . 20
Installing the USB Touch Driver . . . . . . . 21
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me and 98 . . . . . . 21
OSD Menu Function . . . . . . . . . . . . . . 25
Chapter 4
Troubleshooting 27
Solutions to Common Problems . . . . . . . . 27
Appendix A
Native Resolution 29
Appendix B
Touchmonitor Safety 31
Care and Handling of Your Touchmonitor. . . . 32
Appendix A
T ec hnical Specifications 33
Compatible Video Modes . . . . . . . . . . . . 33
Touchmonitor Specifications . . . . . . . . . . 34
19" LCD Touchmonitor (ET192XL-XXWA-1)
Dimensions . . . . . . . . . . . . . . . . . . 39
Regulatory Information 43 Warranty 47
Index 49
Chapter 3
Operation 23
About Touchmonitor Adjustments . . . . . . . . 23
Using the On-Screen Display (OSD) Menus . . 23
Side Bezel Buttons . . . . . . . . . . . . . . . 24
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Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
Precautions
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I
NTRODUCTION
Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.
About the Product
Your LCD Desktop Touchmonitor is a 19" XGA TFT color display with the following features:
• Direct analog RGB input
• 19" diagonal screen size
• 16.7 million displayable colors
• 1280 x 1024 resolution
• SXGA/XGA/ SVGA/ VGA/VESA/ Mac compatible
• 31kHz~80 horizontal scan
• 56~75Hz refresh rate
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• Auto adjustment capability
• High quality full screen re-scaling
• Multilingual OSD menus in 11 languages: English, French, German, Spanish, Italian, Swedish, Finnish, Danish, Portuguese, Dutch and Japanese
• Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.)
• Built in speakers with volume control thorough OSD
• Patented touch technology of Elo TouchSystems
• VESA DDC 1/2B data communication
• VESA DPMS power saving
• Stand with minimum 95° angle of tilt.
• Cable management device
• VESA flat panel monitor physical mounting interface (M4x 100mm)
• OSD and Power button lockouts
• Wall mountable with existing stand
• VESA 100 mm M5 threaded holes on bottom of stand for securing to desk or other surface, i.e. table top
• Cable strain reliefs for all cables
For full Product Specifications refer to Appendix C.
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NSTALLATION
This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 10 items are present and in good condition:
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ETUP
LCD Display
Quick Install Guide
CD
Software
User Guide-on CD, Quick Install Guide and software CD
OR
USB touchscreen cable
Analog video cable
RCA cable
European monitor power cable
Speaker Cable
Serial cable
DVI-D video cable
S-video cable
Monitor power cable (US/Canada)
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Product Overview
Main Unit
Rear View
LCD Display
Stand
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Bottom cut-out
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Side View
Menu
Base Bottom View
72.2
100.0
User Controls
Select
69.2
100.0
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Touch Interface Connection
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Your interface cables may have been pre-connected to your monitor at the factory.
Your touchmonitor comes with one of the following touchscree n connector cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.)
To set up this display, please refer to the following figures and procedures:
Serial/USB Connection
The following illustrations guide you step by step in connecting your touchmonitor using a serial or USB cable connection.
CAUTION
Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.
Serial touchscreen cable
Video cable (Analog, DVI-D, NTSC (RCA) and S-video)
OR
USB touchscreen cable
Monitor power cable (US/Canada)
Figure 2.1
Touchmonitor and Cables
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Speaker cable
European monitor power cable
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Serial Option
Audio In, RCA Jack
USB Option
S-Video
DVI-I, including Analog
Touch LED Status
Power LED status
USB In and Touch Screen Connector
Serial Touchscreen Connector
AC Power
Figure 2.2
Video In, RCA Jack
Audio In, PC Sound Card
DC Power
Touchmonitor Connections (Serial and USB)
The following table indicates the LED status options for the Touch LED.
LED Status On LED Status Off LED Status Blinking Contact Elo Support Contact Elo Support OK
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Touch LED is currently only available with IntelliTouch -Serial Option monito rs.
USB Out
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Step 1-Routing the Cables
• The cables are routed through the cable management channel in the stand.
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Step 2-Connecting the Video Cables
video port
video cable
Connections on underside
RCA S-Video
Female 15-pin video connector
• Tilt the screen up and back to access the connection ports.
• Connect the 15-pin video cable (the ferrite bead end), the 24-pin DVI-D cable, the RCA or the S-Video cable to the video port on your PC.
• Connect the other end of the video cable to the video connector on your touchmonitor by routing the cable through the hole in the stand.
• Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.
• Place the cable in the cable management clip.
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Step 3-Connecting the Serial or USB Touchscreen Cable
Serial touchscreen cable
Connections on underside
Serial touchscreen connector
USB Out
• Connect the female end of the serial (RS-232) cable to the serial port on the back of your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.
• Connect the male end of the cable to the s erial touchscree n connector on y our touchmonitor, or connect the other end of the USB touchscreen cable to your PC.
• Secure the cable to your touchmonitor and PC by turning the screws on the connector.
• Route the cable through the cable management clip.
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USB In and Touchscreen Connector
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Step 4-Connecting the Speaker Cable
Connections on underside
Speaker port
Speaker cable
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If you do not wish to connect the speaker cable, go to step 5.
• To use the built in speakers, you need to connect the speaker cable. Connect the speaker cable to the speaker port inside the back of your touchmonitor.
• Connect the other end of the cable to the speaker connector on your PC.
Step 5-Connecting the Po wer Cab le
IEC60320-1 connector
AC power
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:
The monitor is equipped with both AC and DC power connectors. The monitor is
Connections on underside
6mm coaxial connector
DC power
(100-240V 50-60Hz or 12V DC)
Power cable
shipped with only an AC power cable.
Depending on where you live, you will use either the European or US/Canad ian power cable.
• Connect the female end of the power cable to the power port on the touchmonitor.
• Route the cable through the cable management clip.
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To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded AC electrical outlet.
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Tilt Lock Function
You are able to lock the monitor in a desired position.
• Pivot the monitor to the desired position.
• Rotate the knob one full turn clockwise to lock the monitor in position.
• Rotate the knob one full turn counter-clockwise to unlock the monitor from its position.
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Figure 2.3
Tilt Lock Function
Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution, and make sure the timing of the display mode is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your touchmonitor are listed in Appendix C.
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VESA Mount on Your Touchmonitor
Your touchmonitor conforms to the VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI™) Standard which defines a physical mounting interface for flat panel monitors, and corresponding standards for flat panel monitor mounting devices, such as wall and table arms. The VESA mounting interface is located on the back of your touchmonitor and is shipped pre-connected to the base.
Remove these four screws (retain for reassembly)
VESA mounting sufrace is located 8mm below the surface of the plastic.
Figure 2.4
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The above drawing displays the VESA mounting interface after the removal of the mounting cover and base.
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You will need a screwdriver for the following steps.
Stand and Display Separation
• Remove the four screws in order to separate the stand from the monitor (see Figure 1).
• Rotate the monitor 180° (ensuring the monitor will not be upside down when mounted in the position shown).
• Reinstall the four screws.
• Route the cables through the cutout (if applicable) and mount the monitor to the wall using the template in figure 2.
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Rear Mount T emplate
100
100
Cable access cutout
15
Front Mount Template
100
40
30
150
100
Cable Access Cutout
30
• Remove the two screws holding the front cover to the stand (see Figure 3).
• Route the cables through the cutout (if applicable) and mount the monitor to a horizontal surface using the template on page 2-16.
• Reassemble the front cover.
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Front Mount for Horizontal Surface
M5 Screw (4X)
M5 Washer (4X)
Access Cutout
Front Cover Attachment Screws
M5 Nut (4X)
The following companies provide VESA mounting devices compatible with your touchmonitor:
Ergotron 800-888-8458 651-681-7600 www.ergotron.com
GCX 800-228-2555 707-773-1100 www.gcx.com
Innovative Office Products 800-524-2744 610-253-9554 www.innov-office-prod.com
MRI 800-688-2414 www.mediarecovery.com
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Mounting the Base
You can also mount your touchmonitor by using the keyholes in the base of the stand. These keyholes provide easy slide on mounting. You can also bolt your touchmonitor to a tabletop or other flat surface. Please refer to Appendix C for location and dimension of the mounting holes.
M5 screw (4X)
M5 washer (4X)
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Security
You can protect your touchmonitor from theft by locking it with a Kensington Lock. See figure 2.5 for details.
Kensington Lock Detail
Figure 2.5
Lock receptical in the back cover
Kensington Cable Lock
Kensington Cable Lock
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Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
•Windows XP
• Windows 2000
•Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
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Installing the Serial Touch Driver for Windo ws XP, Windows 20001, Me, 95/98 and NT 4.0
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For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run. 2 Click the Browse button to locate the EloCd.exe program on the CD-ROM. 3 Click Open, then OK to run EloCd.exe. 4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
1.To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not find a setup.exe file within the download.
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Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation. 4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information.
To run the INSTALL program:
1 Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2 INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if they exist.
If you are updating your software, you may wish to specify the paths containing the earlier versions, and overwrite the obsolete files. All executable programs are upward compatible. For a list of differences from each previous version of the drivers, be sure to select "Differences from Previous Versions" during the installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy of your original AUTOEXEC.BAT file, called AUTOEXEC.OLD. If you already have Elo driver commands in your AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the Touchscreen Control Panel.
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Installing the USB Touch Driver Installing the USB Touch Driver f or Windo ws XP,
Windows 20002, Me and 98
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98, Windows Me or Windows 2000 starts the Add New Hardware Wizard:
2 Choose Next. Select “Search for the best driver for your device
(Recommended)” and choose Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a
location” and use Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been
detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 CD if
prompted. Choose Finish.
If Windows 98, Windows Me or Windows 2000 does not start the Add New Hardware Wizard:
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:
For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run. 2 Click the Browse button to locate the EloCd.exe program on the CD-ROM. 3 Click Open, then OK to run EloCd.exe. 4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
2.To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not find a setup.exe file within the download.
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About Touchmonitor Adjustments
Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display.
For best performance, your touchmonitor should be operating in native resolution, that is 1024 x 768 at 60-75 Hz. Use the Display control panel in Windows to choose 1024 x 768 resolution.
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PERATION
Operating in other resolutions will degrade video performance. For further information, please refer to Appendix A.
All adjustments you make to the controls are automatically memorized. This feature saves you from having to reset your choices every time you unplug or power your touchmonitor off and on. If there is a power failure your touchmonitor settings will not default to the factory specifications.
Using the On-Screen Display (OSD) Menus
All adjustments are made by using the on-screen display (OSD) menus. All menu items can be selected by using the buttons on the side bezel.
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OSD menu default is enabled.
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Side Bezel Buttons
MENU
1
2
3
SELECT
4
Menu
Select
Control Function
Menu Display on exit the OSD menus.
Contrast/ Up/Toggle
Volume/Down Toggle
Enter Select item
1. Shortcut to Contrast adjustment
2. Increase value of adjustment items
3. With menu on toggles OSD options
1. Shortcut to Volume adjustment
2. Decrease value of the adjustment items
3. With menu on toggles OSD options
1. Shortcut to Auto Adjust
2. Select- To select the adjustment items from the OSD menus.
3. Auto- To activate the “Auto Adjustment” function to obtain an optimum image.
5
Power Switch Switches the power on/off to your touchmonitor.
Enable/Disable 1. Press the Up and Down buttons at the same
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time to enable/disable the MUTE functions. OSD menu default is enabled
2. Press the Menu and Up buttons at the same time and hold for two seconds to enable/disable the OSD functions. OSD menu default is enabled.
3. Press the Menu and Down buttons at the same time and hold for two seconds to enable/disable the power lock function. OSD menu default is enabled.
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OSD Menu Function
CONTRAST
50
Contrast
Controls the picture contrast
Brightness
Controls the picture brightness
V-Position
Controls the vertical position
H-Position
Controls the horizontal position
Recall Defaults
Recalls factory settings of the image parameters
C1/C2/USER (Color)
Using these icons, you can select one of the preset color temperatures (9300°K or 6500°K). Confirm your choice by pressing the SELECT button. If you want to change the color temperatures individually , select USER and confir m by pressing the OSD button SELECT. Now you can use the OSD dial to toggle between the settings R, G and B (red, green and blue foreground). To change a setting, first press the SELECT button, then choose the desired value with the OSD dial. To confirm the setting, press the SELECT button again.
If you don’t need to adjust any further settings, choose the icon to return to the OSD main menu.
Phase
Controls the vertical fine adjustment
Clock
Controls the horizontal fine adjustment
OSD H-Position
Adjusts the horizontal position of the OSD menu
OSD V-Position
Adjust the vertical position of the OSD menu
OSD Time
Determines how long (in seconds) the OSD menu waits before closing automatically after no action has been performed.
Auto Adjust
Automatically selects the optional settings for image parameters (brightness, contrast, image position, phase, etc.)
OSD Language
Selection of the OSD menu language: English, French, German, Spanish, Swedish, Finnish, Danish, Portuguese, Dutch and Japanese.
Image Information
Displays the current graphics mode.
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If you are experiencing trouble with your touchmonitor, refer to the follo wing table. If the problem persists, please contact your local dealer or our service center.
Solutions to Common Problems
Problem Suggestion(s)
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ROUB LESHOOTING
No image appears on screen. Check that all the I/O and power connectors are properly
connected as described in Chapter 2. Make sure the pins of the connectors are not crooked or
broken. Test power supply by trying different cables, a different
wall outlet or plug another appliance into the outlet. Make certain the video cable is properly connected and that
it is not damaged. Check for bent pins on the cable connectors.
Ensure that your computer and video card are properly configured. (Consult video card documentation.)
“Out of Range” display Check to see if the resolution of your computer is higher
than that of the LCD display. Reconfigure the resolution of your computer to make it less
than or equal to 1280 x 1024. See Appendix A for more information on resolution.
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Image has vertical flickering line bars. Use “PHASE” to make an adjustment.
Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with
the LCD display. Image is unstable and flickering Use “CLOCK” to make an adjustment. Image is scrolling Make sure the VGA signal cable (or adapter) is well
Touch doesn’t work Make sure cable is securely attached at both ends.
connected.
Check and reconfigure the display mode of the vertical
refresh rate of your graphic card to make it compatible with
the LCD display.
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A PPENDIX
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N
ATIVE
The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-19 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
Input Video 19" LCD
640x480 (VGA) Transforms input format to 1024x768 800x600 (SVGA) Transforms input format to 1024x768 1024x768 (XGA) Displays in Native Resolution
R
ESOLUTION
The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertically in the LCD. LCD resolution is usually represented by the following symbols:
VGA SVGA XGA SXGA UXGA
640x480 800x600 1024x768 1280x1024 1600x1200
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As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels. As an example, the pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the LCD. For the case when the input video is at a lower resolution than the native resolution of the LCD, the direct correspondence between the video pixels and the LCD pixels is lost. The LCD controller can compute the correspondence between video pixels and LCD pixels using algorithms contained on its controller. The accuracy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters.
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A PPENDIX
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T
OUCHMONITOR
This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).
1 To reduce the risk of electric shock, follow all safety notices and never open
the touchmonitor case.
2 Turn off the product before cleaning
S
AFETY
3 Your new touchmonitor is equipped with a 3-wire, grounding power cord.
The power cord plug will only fit into a grounded outlet. Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
4 The slots located on the sides and top of the touchmonitor case are for
ventilation. Do not block or insert anything inside the ventilation slots.
5 It is important that your touchmonitor remains dry. Do not pour liquid into or
onto your touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.
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Care and Handling of Your Touchmonitor
The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level.
• To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and wipe the touchscreen. Never apply the cleaner directly on the touchscreen
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A PPENDIX
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T
ECHNICAL
S
PECIFICATIONS
Compatible Video Modes
Your Elo Entuitive touchmonitor is compatible with the following standard video modes:
Mode Resolution H. Frequency (kHz) V. Frequency (Hz)
IBM & VESA VGA 640 x 350 31.47 70.09 IBM & VESA VGA 640 x 400 31.47 70.09 IBM & VESA VGA 720 x 400 31.47 70.09 IBM & VESA VGA 640 x 480 31.47 59.94 IBM & VESA VGA 640 x 480 37.86 72.81 IBM & VESA VGA 640 x 480 37.50 75.00 VESA SVGA 800 x 600 35.16 56.25 VESA SVGA 800 x 600 37.88 60.32 VESA SVGA 800 x 600 48.08 72.19 VESA SVGA 800 x 600 46.88 75.00 VESA XGA 1024 x 768 48.36 60.00 VESA XGA 1024 x 768 56.48 70.07 VESA XGA 1024 x 768 60.02 75.03 Apple Macintosh LC 13” 640 x 480 34.97 66.61 Apple Macintosh II 13” 640 x 480 35.00 66.67 Apple Macintosh 16” 832 x 624 49.73 74.55 Apple Macintosh 19” 1024 x 768 60.24 75.02 NEC FC-98 series 640 x 400 24.83 56.42 NEC FC-98 series 640 x 400 31.47 70.01 NEC FC-98 series 640 x 480 31.47 59.94
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Touchmonitor Specifications
TABLE 1. 19" LCD Touchmonitor (ET19-XXxx-1) Specifications Display Type
Active matrix TFT LCD
Display Size Useful Screen Area
Maximum Monitor Dimensions
Optimal (native) Resolution Touchscreen
Colors
Brightness (typical)
Back-light Lamp Life
Viewing Angle (from center)
Contrast Ratio
19-inch diagonal
Horizontal: 376 mm (14.8 in.) Vertical: 301 mm (11.9 in.)
Width (incl. base): 436 mm (17.2 in.) Height (incl. base): 457 mm (18.0 in.) Depth: 241 mm (9.49 in.)
1280 x 1024 at 60, 70, 75 Hz
0.125-inch IntelliTouch and AccuTouch, anti-glare
IntelliTouch or AccuTouch
16.7 million Colors with dithering (8 bit data)
No Touchscreen: IntelliTouch: 276 cd/m SecureTouch: 270 cd/m AccuTouch: 240 cd/m
40,000 hours at 50% brightness typical
Horizontal (left/right) Vertical (up/down)
700:1 typical
300 cd/m2 typical
2
typical
2
typical
2
typical
±85° or 170° total (CR=10) ±85° or 170° total (CR=10)
Input Video Format(s)
Input Video Signal Connector
Input Syncs
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DVI-D, Analog, S-Video, NTSC/PAL
DVI-I, RCA, S-Video on monitor DVI-D, HD-15, S-Video, RCA plugs
via cables Separate H&V, Composite Sync,
Sync-On-Green
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TABLE 1. 19" LCD Touchmonitor (ET19-XXxx-1) Specifications Display Type
Active matrix TFT LCD
Input Audio
Display Response Time
Operating Temp Storage Temp
Humidity (non-condensing) Operating Storage
Weight (approx.) Actual Shipping
Power Dissipation User Controls
Agencies
Other Options
Computer Audio on 3.5mm stereo mini
Audio for Video on dual RCA jacks Two built-in, rear-facing 2W speakers
in display head Tr: 15 msec (typical)
Tf: 10 msec (typical) 0°C to 40°C
-20°C to +60°C
20% to 80% 5% to 90%
21.5 lb. (9.78 kg)
30.0 lb. (13.6 kg) 40W (typical)
Remote OSD: Auto/Sel, Up, Down, Menu (1.8m cable length)
OSD: Brightness, Contrast, Color Temperature, H/V position, Phase/ Clock, Recall, Auto-Adjust, Input Select, Language (English, Spanish, German, French, Italian, Swedish, Finnish, Danish, Portuguese, Dutch, Japanese)
UL/cUL, TÜV-GS, CE, FCC/IC/ VCCI/C-tick Class B
100 mm M4 VESA mount 100 mm M5 threaded holes on base bottom for table top security Removable base Reversible stand for wall mounting Stand rotates from -5
o
to 90
(horizontal) Locking OSD and/or power Locking tilt control
o
(from vertical)
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Table 0.1
IntelliTouch Touchmonitor Specifications
Mechanical
Positional Accuracy
Touchpoint Density Touch Activation
Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%.
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Typically less than 3 ounces (85 grams).
Force Surface Durability Expected Life
Performance
Sealing
Surface durability is that of glass, Mohs’ hardness rating of 7. No known wear-out mechanism, as there are no layers, coatings,
or moving parts. IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure, using a stylus similar to a finger.
Unit is sealed to protect against splashed liquids, dirt, and dust.
Optical
Light Transmission
90%
(per ASTM D1003) Visual Resolution
Gloss (per ASTM D2457 using a 60­degree gloss meter)
All measurements made using USAF 1951 Resolution Chart, under 30X magnification, with test unit located approximately
1.5 in (38 mm) from surface of resolution chart. Clear surface: Excellent, with no noticeable degradation. Antiglare surface: 6:1 minimum.
Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss units.
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Environmental
Chemical Resistance
Electrostatic Protection (per EN 61 000-4-2, 1995)
The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as:
Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners Gasoline Kerosene Vinegar
Meets Level 4 (15 kV air/8 kV contact discharges).
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Table 0.1
AccuTouch Touchmonitor Specifications
Mechanical
Construction
Positional Accuracy
Touchpoint Density Touch Activation Force Surface Durability
Expected Life Performance
Optical
Light Transmission (per ASTM D1003)
Visual Resolution
Haze (per ASTM D1003) Gloss (per ASTM D2457)
Top: Polyester with outside hard-surface coating with clear or antiglare finish.
Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and
bottom layers separated by Elo-patented separator dots. Standard deviation of error is less than 0.080 in. (2.03 mm). This
equates to less than ±1%. More than 100,000 touchpoints/in² (15,500 touchpoints/cm²). Typically less than 4 ounces (113 grams). Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g.
Meets pencil hardness 3H. AccuTouch technology has been operationally tested to greater than
35 million touches in one location without failure, using a stylus similar to a finger.
Typically 75% at 550-nm wavelength (visible light spectrum).
All measurements made using USAF 1951 Resolution Chart, under 30 X magnification, with test unit located approximately 1.5 in. (38 mm) from surface of resolution chart.
Antiglare surface: 6:1 minimum. Antiglare surface: Less than 15%. Antiglare surface: 90 ± 20 gloss units tested on a hard-coated front
surface.
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19" LCD Touchmonitor (ET192XL-XXW A-1) Dimensions
376
300.8
457
363
436
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93
62
291
241
34
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253
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56
67
362
Aft tilt 90˚ from vertical
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C
HAPTER
0
R
EGULATORY INFORMATION
I. Electrical Safety Information:
A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are hazard­ous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.
C) This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
1) Do not substitute the cord with other than the provided approved type. Under no circumstances use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
2) The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
3) Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.
II. Emissions and Immunity Information
A) Notice to Users in the United States: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
B) Notice to Users in Canada: This equipment complies with the Cla ss B lim its for radio noise emissions from digital apparatus as established by the Radio Interfer­ence Regulations of Industrie Canada.
C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards:
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This Information T e chnology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards:
This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
D) General Information to all Users: This equipment generates, uses and can radi­ate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
1) In order to meet emission and immunity requirements, the user must observe the following:
a) Use only the provided I/O cables to connect this digital device with any computer.
b) T o ensure compliance, use only the pro vided manufacturer’s approv ed line cord.
c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television reception, or any other device:
a) Verify as an emission source by turning the equipment off and on. b) If you determine that this equipment is causing the interference, try to
correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected
receiver. iii) Reorient the affected receiver’s antenna. iv) Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device
does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experi­enced radio or television technician.
44 Elo Entuitive Touchmonitor User Guide
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C
HAPTER
0
W
ARRANTY
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 1 year.
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.
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THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or a uthorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same.
48 Elo Entuitive Touchmonitor User Guide
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Index
Numerics
19" LCD Touchmonitor (ET19-XXWA-1) Dimensions, 39
A
About the Product, 1 About Touchmonitor Adjustments, 23 AccuTouch Touchmonitor Specifications, 38 Agencies, 35 Auto Adjust, 25
B
Back-light Lamp Life, 34 Base Bottom View, 5 Brightness, 25 Brightness (typical), 34
C
C1/C2/USER (Color), 25 Care and Handling of Your Touchmonitor, 32 Chemical Resistance, IntelliTouch, 37 Cleaning Your Touchmonitor, 32 Clock, 25 Colors, 34 Compatible Video Modes, 33 Connecting the Video Cable, 9 Connecting the Video Cable or DVI-D Video Cable, 9 Construction, AccuTouch, 38 Contrast, 24, 25 Contrast Ratio, 34
D
Display Response Time, 35 Display Size, 34 Display Type, 34
E
Electrical Safety Information, 43 Electrostatic Protection, IntelliTouch, 37 Emissions and Immunity Information, 43 Enable/Disable, 24 Environmental, 37 Ergotron, 15 Expected Life Performance, AccuTouch, 38 Expected Life Performance, IntelliTouch, 36
F
Figure 3-Front Mount Template, 14 Front, 15 Front Mount for Horizontal Surface, 15 Front Mount Template, 14
G
GCX, 15 Gloss, AccuTouch, 38 Gloss, IntelliTouch, 36
H
Haze, AccuTouch, 38 H-Position, 25 Humidity, operating, 35
I
Image Information, 25 Image problem, 27 Image, scrolling, 28 Image, unstable, 28 Image, vertical flickering, 28 Innovative Office Products, 15 Input Audio, 35 Input Syncs, 34 Input Video Format(s), 34 Input Video Signal Connector, 34 Installation and Setup, 3 Installing the Driver Software, 18 Installing the Serial Touch Driver for MS-DOS and
Windows 3.1, 20
Installing the Serial Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0, 19 Installing the USB Touch Driver, 21 Installing the USB Touch Driver for Windows XP, Windows
2000, Me and 98, 21 IntelliTouch Touchmonitor Specifications, 36 Introduction, 1
L
Light Transmission, AccuTouch, 38 Light Transmission, IntelliTouch, 36
M
Main Unit, 4 Maximum Monitor Dimensions, 34
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Mechanical, AccuTouch, 38 Mechanical, IntelliTouch, 36 Menu, 24 Minus Counter-clockwise, 24 Mounting the Base, 16 MRI, 15
N
Native Resolution, 29
Step 2-Connecting the Video Cables, 9 Step 3-Connecting the Serial or USB Touchscreen
Cable, 10 Step 4-Connecting the Speaker Cable, 11 Storage Humidity, 35 Storage Temp, 35 Surface Durability, AccuTouch, 38 Surface Durability, IntelliTouch, 36 SVGA, 29 SXGA, 29
O
Operating Temp, 35 Operation, 23 Optical, AccuTouch, 38 Optical, IntelliTouch, 36 Optimal (native) Resolution, 34 Optimizing the LCD Display, 12 OSD H-Position, 25 OSD Language, 25 OSD Menu Function, 25 OSD Time, 25 OSD V-Position, 25 Out of Range display, 27
P
Phase, 25 Plus/Clockwise, 24 Positional Accuracy, AccuTouch, 38 Positional Accuracy, IntelliTouch, 36 Power Dissipation, 35 Power Switch, 24 Precautions, 1 Product Overview, 4
R
Rear, 14 Rear Mount Template, 14 Rear View, 4 Recall Defaults, 25 Regulatory Information, 43
T
Technical Specifications, 33 Tilt Lock Function, 12 Touch Activation Force, AccuTouch, 38 Touch Activation Force, IntelliTouch, 36 Touch Interface Connection, 6 Touch not working, 28 Touchmonitor Safety, 31 Touchmonitor Specifications, 34 Touchpoint Density, AccuTouch, 38 Touchpoint Density, IntelliTouch, 36 Touchscreen, 34 Troubleshooting, 27
U
Unpacking Your Touchmonitor, 3 Useful Screen Area, 34 User Controls, 35 Using the On-Screen Display (OSD) Menus, 23 UXGA, 29
V
VESA Mount on Your Touchmonitor, 13 VGA, 29 Viewing Angle, 34 Visual Resolution, AccuTouch, 38 Visual Resolution, IntelliTouch, 36 Volume, 24 V-Position, 25
S
Sealing, IntelliTouch, 36 Security, 17 Serial/USB Connection, 6 Side Bezel Buttons, 24 Side View, 5 Solutions to Common Problems, 27 Step 1-Routing the Cables, 8
W
Warranty, 47 Weight (approx.) Actual, 35 Weight, Shipping, 35
X
XGA, 29
Index-50
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