Elo TouchSystems 1746L User Manual

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Elo Entuitive Touchmonitor User Guide

For 17" LCD Modular Kiosk Touchmonitors 1746L/1749L Series

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No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, iTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

iii

C HAPTER

HAPTER

NTRODUCTION

Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

About the Product

Your LCD Kiosk Touchmonitor is a 17.0" SXGA TFT color display with the following features:

• Direct analog RGB or Digital RGB(1749L only)

• 17.0" diagonal screen size

•16.2M color (6 bit 1746L) / 16.7M color (8 bit 1749L)

• 1280 x 1024 resolution

• SXGA/XGA/SVGA/VGA/VESA/Mac compatible

• 31.5kHz~80kHz horizontal scan

• 56.3~75Hz refresh rate

1-1

• Auto adjustment capability

• High quality full screen re-scaling

• Multilingual OSD menus in five languages: English, French, German, Spanish and Japanese.

• Serial and USB touch interface (USB requires Windows 98, 2000, Me or XP.)

• Patented touch technology of Elo TouchSystems

• VESA DDC 1/2B data communication

• VESA DPMS power saving

• Cable management device

• VESA flat panel monitor physical mounting interface (Both 75 and 100mm)

• Remote OSD and Power button lockouts

• Cable strain reliefs for all cables

For full Product Specifications refer to Appendix C.

1-2 Elo Entuitive Touchmonitor User Guide

HAPTER

NSTALLATION AND

This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.

Unpacking Your Touchmonitor

C HAPTER

ETUP

Check that the following 10 items are present and in good condition:

Serial touchscreen cable

LCD Display

Monitor power cable (US/Canada)

European monitor power cable

Video cable

Adapter

2-3

Product Overview

Main Unit

1746L Front-Mount

Rear View

1746L 1749L

Bottom View (1749L shown)

1749L Front-Mount

See Detail A

2-4 Elo Entuitive Touchmonitor User Guide

Detail A

Attaching the L-Brackets

Depending on your mounting scheme, use the L-brackets or the VESA 75/100mm standard holes located on the back of the kiosk monitor or the integrated M4 threaded holes. See page 15 for VESA mounting information.

OTE

You will need a screwdriver to attach the L-brackets.

Your kiosk touchmonitor comes with two L-brackets (and four screws) that attach to the integrated M4 threaded holes for additional mounting options.

2-5

Panel Cut Outs

1746L/1749L Option 1

1746L/1749L Option 2

2-6 Elo Entuitive Touchmonitor User Guide

Touch Interface Connection

Your touchmonitor comes with the following touchscreen connector cables: Serial (RS-232) cable and USB cable. (For Windows 98, 2000, Me and XP systems only.)

To set up this display, please refer to the following figures and procedures:

Serial or USB Connection

The following illustrations guide you step by step in connecting your touchmonitor using a serial or USB cable connection

CAUTION

Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.

ET1749Lshown (ET1746L does not have DVI-I connector)

POWER LED OSD

REMOTE

POWER SWITCH

Serial touchscreen cable

FEMALE DVI-I

VIDEO CONNECTOR

FEMALE 15-PIN SERIAL

VIDEO CONNECTOR

TOUCHSCREEN CONNECTOR

USB CONNECTORFEMALE 9-PIN SERIAL

USB cable

Monitor power cable (US/Canada)

European monitor power cable

DVI-I Video cable (1749L)

Video cable

Adapter

2-7

STEP 1-Connecting the Video Cable

VIDEO PORT

ET1749Lshown (ET1746L does not have DVI-I connector)

FEMALE 15-PIN SERIAL

VIDEO CONNECTOR

• Connect the 15-pin video cable (the ferrite bead end)

VIDEO CABLE

or 29-pin DVI-I cable

to the video port on your PC.

• Connect the other end of the video cable to the video connector on your touchmonitor.

• Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.

2-8 Elo Entuitive Touchmonitor User Guide

STEP 2-Connecting the Serial or USB Touchscreen Cable

• Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.

•

• Connect the male end of the serial cable to the serial touchscreen connector

on your touchmonitor, or connect the other end of the USB touchscreen cable to your PC.

•

• Secure the cable to your touchmonitor and PC by turning the screws on the

connector.

• DO NOT connect the serial and the USB cables. Connect one or the other, but not both.

STEP 3-Connecting the OSD Remote Cable

ET1749L shown (ET1746L does not have DVI-I connector)

OSD

REMOTE

Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port

•

of the monitor.

AUTO/SEL DOWN UP MENU

STEP 4-Connecting the Power Cable

OTE

ET1749L shown (ET1746L does not have DVI-D connector)

POWER

POWER CABLE

Depending on where you live, you will use either the European or US/Canadian power cable.

• Connect the female end of the power cable to the

Connect the Brick power cable into the power port on the touchmonitor.

•

Route the cable through the cable management channel.

•

To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded AC electrical outlet.

Brick power supply.

2-11

Optimizing the LCD Display

To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution(1280x1024 is highly recommended), and make sure the timing of the PC video graphic card is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your touchmonitor are listed in Appendix C.

VESA Mount on Your Touchmonitor

Your touchmonitor conforms to the VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI™) Standard which defines a physical mounting interface for flat panel monitors, and corresponding standards for flat panel monitor mounting devices, such as wall and table arms. The VESA mounting interface is located on the back of your touchmonitor.

To use the VESA mount, simply mount to either 75mm or 100mm VESA mount. Use M4x7mm machine screws. Do not penetrate the screw into the monitor more than 7mm.

2-12 Elo Entuitive Touchmonitor User Guide

VESA Mounting Interface

Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard separations.

The following companies provide VESA mounting devices compatible with your touchmonitor:

Ergotron

800-888-8458

651-681-7600

www.ergotron.com

GCX

800-228-2555

707-773-1100

www.gcx.com

Innovative Office Products

800-524-2744

610-253-9554

www.innov-office-prod.com

MRI

800-688-2414

www.mediarecovery.com

2-13

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems:

• Windows XP

• Windows 2000

• Windows Me

• Windows 98

• Windows 95

• Windows NT 4.0

Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elotouch.com.

Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.

Refer to the appropriate following section for driver installation instructions.

D epending upon wheth er you co n nected the serial com m unica tion ca b le or

the USB communication cable, you should install only the serial driver or

the USB driver.

2-14 Elo Entuitive Touchmonitor User Guide

Installing the Serial Touch Driver

OTE

Installing the Serial Touch Driver for

Windows XP,

Windows 2000, Me, 95/98 and NT 4.0

For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

2 If the AutoStart feature for your CD-ROM drive is active, the system

automatically detects the CD and starts the setup program.

3 Follow the directions on the screen to complete the driver setup for your

version of Windows.

4 If the AutoStart feature is not active:

5 Click Start > Run.

6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.

7 Click Open, then OK to run EloCd.exe.

8 Follow the directions on the screen to complete the driver setup for your

version of Windows.

To install Windows 2000 and Windows XP, you must use the "update driver" method;

you will not find a setup.exe file within the download.

2-15

Installing the Serial Touch Driver for MS-DOS and Windows 3.1

You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.

To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

2 From DOS, type d:\EloDos_W31 to change to the correct directory on the

CD-ROM (your CD-ROM drive may be mapped to a different drive letter).

3 Type install and press Enter to start the installation.

4 Align the touchscreen.

You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information.

To run the INSTALL program:

1 Type INSTALL at the DOS prompt in the directory containing the driver

install files.

2 INSTALL asks you to select the software to install. Then choose

d:\EloDos_W31 from the displayed list.

3 INSTALL also asks you for the paths to use during installation, or you may

use its defaults. INSTALL creates directories as necessary, and warns you if they exist.

If you are updating your software, you may wish to specify the paths containing the earlier versions, and overwrite the obsolete files. All executable programs are upward compatible. For a list of differences from each previous version of the drivers, be sure to select "Differences from Previous Versions" during the installation process.

INSTALL updates your AUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy of your original AUTOEXEC.BAT file, called AUTOEXEC.OLD. If you already have Elo driver commands in your AUTOEXEC.BAT file, they will be commented out.

When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.

If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the Touchscreen Control Panel.

2-16 Elo Entuitive Touchmonitor User Guide

Installing the USB Touch Driver

Installing the USB Touch Driver for Windows XP,

Installing the USB Touch Driver for Windows XP, Windows 2000, Me and 98

Windows 2000, Me and 98

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If Windows 98, Windows Me or Windows 2000 starts the Add New

If Windows 98, Windows Me or Windows 2000 starts the Add New Hardware Wizard:

Hardware Wizard:

2 Choose Next. Select “Search for the best driver for your device

(Recommended)” and choose Next.

3 When a list of search locations is displayed, place a checkmark on “Specify a

location” and use Browse to select the \EloUSB directory on the Elo

location” and use Browse to select the \EloUSB directory on the Elo CD-ROM.

CD-ROM.

4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been

detected, choose Next again.

5 You will see several files being copied. Insert your Windows 98 CD if

prompted. Choose Finish.

If Windows 98, Windows Me or Windows 2000 does not start the Add New

If Windows 98, Windows Me or Windows 2000 does not start the Add New Hardware Wizard:

Hardware Wizard:

OTE

To install Windows 2000 and Windows XP, you must use the "update driver" method;

you will not find a setup.exe file within the download.

For Windows 2000 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If the AutoStart feature for your CD-ROM drive is active, the system

If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

automatically detects the CD and starts the setup program.

2 Follow the directions on the screen to complete the driver setup for your

version of Windows.

If the AutoStart feature is not active:

1 Click Start > Run.

2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.

3 Click Open, then OK to run EloCd.exe.

4 Follow the directions on the screen to complete the driver setup for your

version of Windows.

2-17

2-18 Elo Entuitive Touchmonitor User Guide

About Touchmonitor Adjustments

Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display.

C HAPTER

HAPTER

PERATION

For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80kHz/75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.

Operating in other resolutions will degrade video performance. For further information, please refer to Appendix A.

All adjustments you make to the controls are automatically memorized. This feature saves you from having to reset your choices every time you unplug or power your touchmonitor off and on. If there is a power failure your touchmonitor settings will not default to the factory specifications.

Using the On-Screen Display (OSD) Menus

All adjustments are made by using the on-screen display (OSD) menus. All menu items can be selected by using the buttons on the Remote OSD key.

OTE

OSD menu default is enabled.

3-19

Remote OSD Buttons

AUTO/SEL DOWN UP MENU

Control Function

MEN

Down

AUTO/SEL

Menu Display/Exits the OSD menus.

ightness/

Plus/Clockwise

Minus

Counter-clockwise

1. Adjust brightness of the OSD.

2. Increase value of the adjustment item.

3. Select item clockwise.

1. Decrease value of the adjustment item.

2. Select item counter-clockwise.

Select- To select the adjustment items from the

Enter Select item

OSD menus.

Auto- To activate the “Auto Adjustment” function to obtain an optimum image.

Power Switch Switches on/off the power of your touchmonitor.

Enable/Disable 1

. Press the Menu and buttons at the same time and hold for two seconds to enable/disable the OSD functions. OSD menu default is enabled.

. Press the Menu and buttons at the same

2 time and hold for two seconds to enable/disable

the power lock function.

3-20 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e

OSD Menu Function

RGB

CONTRAST

ET1746L ET1749L

Contrast

Brightness

V-Position

H-Position

Recall Defaults

RGB

9300 K/6500 K/5500 K/ 7500 K/USER(Color)

Controls the picture contrast.

Controls the picture brightness.

Controls the vertical position.

Controls the horizontal position.

Recalls factory settings of the image parameters.

Using these icons, you can select one of the preset color temperatures (9300 K/6500 K/5500 K/7500 K). Confirm your choice by pressing the SELECT button. If you want to change the color temperatures individually, select and confirm by pressing the SELECT button. Now you can use the OSD dial to toggle between the settings R, G and B (red, green and blue foreground). To change a setting, first press the SELECT button, then choose the desired value with the OSD dial. To confirm the setting, press the SELECT button again.

If you don't need to adjust any further settings, choose the icon to return the OSD main menu.

CONTRAST

user

RGB

3-21

OSD EXIT

Exits the OSD menu screen

A A

Sharpness

Phase

Clock

OSD H-Position

OSD V-Position

OSD Time

Auto Adjust

OSD Language

Input Select

Image Information

Selection of the image Sharpness level.

Controls the vertical fine adjustment.

Controls the horizontal fine adjustment.

Adjusts the horizontal position of the OSD menu.

Adjusts the vertical position of the OSD menu.

Determines how long (in seconds) the OSD menu waits before closing automatically after no action has been performed.

Automatically selects the optimal settings for image parameters (image position, phase, clock).

Selection of the OSD menu language: English, French, German, Spanish, and Japanese.

Selection of the input signal : DSUB analog or DVI digital. (For 1749L only)

Display the current graphics mode.(For 1746L only)

3-22 Elo Entuitive Touchmonitor User Guide

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

C HAPTER

HAPTER

ROUBLESHOOTING

Problem Suggestion(s)

No image appears on screen. Check that all the I/O and power connectors are properly

connected as described in Chapter 2.

Make sure the pins of the connectors are not crooked or broken.

Test power supply by trying different cables, a different wall outlet or plug another appliance into the outlet.

Make certain the video cable is properly connected and that it is not damaged. Check for bent pins on the cable connectors.

Ensure that your computer and video card are properly configured. (Consult video card documentation.)

“Out of Range” display Check to see if the resolution of your computer is higher

than that of the LCD display.

Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024. See Appendix A for more information on resolution.

OSD/Power buttons don't respond See page 3-26 for OSD enable/disable.

4-23

Image has vertical flickering line bars. Use “Phase” to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Image is unstable and flickering Use “CLOCK” to make an adjustment.

Image is scrolling Make sure the VGA signal cable (or adapter) is well

connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Touch doesn’t work Make sure cable is securely attached at both ends.

4-24 Elo Entuitive Touchmonitor User Guide

A PPENDIX

HAPTER

ATIVE

The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all cases,

screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.

ESOLUTION

Input Video 17" LCD

640x480 (VGA) Transforms input format to 1280x1024 800x600 (SVGA) Transforms input format to 1280x1024

1024x768 (XGA)

1280x1024 (SXGA) Displays in Native Resolution

The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertically in the LCD. LCD resolution is usually represented by the following symbols:

VGA

SVGA

XGA

SXGA

UXGA

Transforms input format to 1280x1024

640x480

800x600

1024x768

1280x1024

1600x1200

A-25

As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels. As an example, the pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the LCD. For the case when the input video is at a lower resolution than the native resolution of the LCD, the direct correspondence between the video pixels and the LCD pixels is lost. The LCD controller can compute the correspondence between video pixels and LCD pixels using algorithms contained on its controller. The accuracy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters.

A-26 Elo Entuitive Touchmonitor User Guide

A PPENDIX

HAPTER

OUCHMONITOR

This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).

1 To reduce the risk of electric shock, follow all safety notices and never open

the touchmonitor case.

AFETY

2 Turn off the product before cleaning

3 Your new touchmonitor is equipped with a 3-wire, grounding power cord.

The power cord plug will only fit into a grounded outlet. Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.

4 The slots located on the back and top of the touchmonitor case are for

ventilation. Do not block or insert anything into the ventilation slots.

5 It is important that your touchmonitor remains dry. Do not pour liquid into or

onto your touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.

B-27

Care and Handling of Your Touchmonitor

The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level.

• To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.

• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.

• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.

• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified service technician check it before you power it on again.

• Do not wipe the screen with a cloth or sponge that could scratch the surface.

• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and wipe the touchscreen. Never apply the cleaner directly on the touchscreen

B-28 Elo Entuitive Touchmonitor User Guide

A PPENDIX

HAPTER

ECHNICAL

Compatible Video Modes

You r Elo Entuitive touchmonitor is compatible with the following standard video modes:

Mode Resolution H. Frequency (kHz) V. Frequency (Hz)

VGA 720 x350 31,470 70

VGA 720 x 400 31,470 70 VGA 640 x 480 31,470 60 MAC 640 x 480 35,000 66 VESA 640 x 480 37,860 72 VESA 640 x 480 37,500 75 VESA 800 x 600 35,160 56 VESA 800 x 600 37,880 60 VESA 800 x 600 46,880 75 VESA 800 x 600 48,080 72 MAC 832 x 624 49,720 75 VESA 1024 x 768 48,360 60 VESA 1024 x 768 56,480 70 VESA SXGA 1280 x 1024 64,000 60 SXGA 1280 x 1024 80,000 75 SXGA 1152 x 864 67,500 75 SXGA 1280 x 960 60,000

1024 x 768 60,020

PECIFICATIONS

SUN 1024x768 52,450 65

C-29

Touchmonitor Specifications

Table C.1 17" LCD Touchmonitor (ET1746L/ET1749L) Specifications

Display Type

Size

Pixel Format

Touchscreen

Colors

Display Brightness

Back-light Lamp Life

Viewing Angle

Contrast Ratio

Display Response Time

Environment

Mechanical

Electrical

Agencies

Table C.2

IntelliTouch Touchmonitor Specifications

Mechanical

Positional Accuracy

Touchpoint Density

Touch Activation

Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%.

More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).

Typically less than 3 ounces (85 grams).

Force

Surface Durability

Expected Life Performance

Sealing

Surface durability is that of glass, Mohs’ hardness rating of 7.

No known wear-out mechanism, as there are no layers, coatings, or moving parts. IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure, using a stylus similar to a finger.

Unit is sealed to protect against splashed liquids, dirt, and dust.

Optical

Light Transmission

92% IntelliTouch Typical

(per ASTM D1003)

Visual Resolution

Gloss (per ASTM D2457 using a 60-

All measurements made using USAF 1951 Resolution Chart, under 30X magnification, with test unit located approximately

1.5 in (38 mm) from surface of resolution chart. Clear surface: Excellent, with no noticeable degradation. Antiglare surface: 6:1 minimum.

Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss units.

degree gloss meter)

C-31

Environmental

Chemical Resistance

Electrostatic Protection (per EN 61 000-4-2, 1995)

The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as:

Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners Gasoline Kerosene Vinegar

Meets Level 4 (15 kV air/8 kV contact discharges).

C-32 Elo Entuitive Touchmonitor User Guide

17" LCD Touchmonitor (ET1746L/ET1749L)Dimensions

NOTES FOR ALL

MOUNTING

OPTIONS

Material: Wood: Ø4.5 holes thru for M4 screws with nuts or screws for wood Ø4mm.

Sheet metal: Concealed head threaded studs M4 with nuts.

1746L

1749L

C-33

HAPTER

EGULATORY INFORMATION

I. Electrical Safety Information:

A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.

B) There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.

C) This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.

1) Do not substitute the cord with other than the provided approved type. Under no circumstances use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.

2) The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.

3) Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

B) Notice to Users in Canada: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrie Canada.

C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards:

Elo Entuitive Touchmonitor User Guide

This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards:

This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.

D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.

1) In order to meet emission and immunity requirements, the user must observe the following:

a) Use only the provided I/O cables to connect this digital device with any computer.

b) To ensure compliance, use only the provided manufacturer’s approved line cord.

c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

2) If this equipment appears to cause interference with radio or television reception, or any other device:

a) Verify as an emission source by turning the equipment off and on.

b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:

i) Move the digital device away from the affected receiver.

ii) Reposition (turn) the digital device with respect to the affected receiver.

iii) Reorient the affected receiver’s antenna.

iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.

v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)

vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)

If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.

BAUART GEPRÜFT

TÜV

TYPE

RheinLand

E141667

Product Safety

APPROVED

Te sted To Com ply With FCC Standards

FO R HO M E OR O FFICE USE

N10051

"This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according to ISO 9241-7.

36 Elo Entuitive Touchmonitor User Guide

HAPTER

ARRANTY

Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 1 year.

Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.

Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.

THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same.

38 Elo Entuitive Touchmonitor User Guide

I NDEX

Numerics

17" LCD Touchmonitor(ET1749L) Dimension, 33

About the Product, 1 About Touchmonitor Adjustments, 19 Additional Color setting, 22 Agencies, 30 Attaching the L-bracket, 5

Back-light Lamp life, 30 Bottom View, 4 Brightness, 20,21

Care and Handling of your Touchmonitor, 28 Chemical Resisiance, IntelliTouch, 36 Cleaning Your Touchmonitor, 28 Clock, 22 Compatible Video Modes, 12 Connecting the Power Cable, 11 Connecting the OSD Remote Cable, 10 Connecting the Serial or USB Touchscreen, 9 Connecting the Video Cable, 8 Contrast, 21 Contrast Ratio, 30

Flesh Tone, 22

Gloss, IntelliTouch, 31

H-Position, 21 Hue, 22

Image Information, 23 Image problem, 23 Image, scrolling, 24 Image, unstable, 24 Image, vertical flickering, 24 Installation and Setup, 3 Installing the Driver Software, 14 Installing the Serial Touch Driver, 15 Installing the Serial Touch Driver for MS-DOS and Windows 3.1, 16 Installing the Serial Touch Driver for Windows XP, 2000 Me, 95/98 and NT 4.0, 15 Installing the USB Touch Driver, 17 Installing the USB Touch Driver for Windows XP, 2000, Me and 98, 17 IntelliTouch Touchmonitor Specifications, 31 Introduction, 1

Display Brightness, 30 Display Response Time, 30 Display Type, 30

Electrical, 30 Electrical Safety Information, 34 Electrostatic Protection, IntelliTouch, 32 Emission and hummunity Information, 34 Enable/Disable, 20 Enter Select item, 20 Environmental, 32 Expected Life Performance, IntelliTouch, 31

Light Transmission, IntelliTouch, 31

Main View, 4 Mechanical, 30 Mechanical, IntelliTouch, 31 Menu, 19 Minus Counter-clockwise, 20

Native Resolution, 25

Index-39

Operation, 19 Optical, IntelliTouch, 31 Optimizing the LCD Display, 12 OSD Exit, 22 OSD H-Position, 22 OSD Language, 22 OSD Menu Function, 21 OSD Time, 22 OSD Power, Respond, 23 OSD V-Position, 22 Out of Range display, 23

Panel Cut Outs, 6 Phase, 22 Pixel Format, 30 Positional Accuracy IntelliTouch, 31 Power Switch, 20 Precautions, 1 Product Overview, 4

Technical Specifications, 33 Touch Activation Force, IntelliTouch, 31 Touch Interference Connection, 11 Touch not working, 28 Touchmonitor safety, 27 Touchmonitor Specification, 30 Touchpoint Density, Intellitouch, 31 Troubleshooting, 23

Unpacking Your Touchmonitor, 3 Using the On-Screen Display(OSD) Menus, 19 UXGA, 25

VESA mount on Your Touchmonitor, 12 VGA, 25 Viewing Angle, 30 Visual Resolution, IntelliTouch, 31 V-Position, 21

Rear View, 4 Recall Defaults, 21 Regulatory Information, 34 Remote OSD Buttons, 20

Saturation, 22 Sealing IntelliTouch, 31 Serial or USB Connection, 7 Sharpness, 21 Solutions to Common Problems, 23 Surface Durability, Intellitouch, 31 SVGA, 25 SXGA, 25

Warranty, 37

XGA, 25

Index-40

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Elo TouchSystems Diestsesteenweg 692 B-3010 Kessel-Lo Belgium

Tel +32(16) 35-2100 Fax +32(16) 35-2101

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Touch Panel Systems Sun Homada Bldg. 2F 1-19-20 Shin-Yokohama, Kanagawa 222-0033 Japan

Tel +81(45)478-2161 Fax +81(45)478-2180

www.tps.co.jp

K.K

2005 Elo TouchSystems, Inc. Printed in USA

Elo TouchSystems 1746L User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual