No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or tra nslated into any language or computer language, in any form or by
a ny means, including, but not limited to, electronic, magnetic, optical, chemical, manual,
or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to cha nge without notice. Elo TouchSystems
makes no representations or warranties with respect to the contents hereof, and specifically disclaims a ny i mplied warra nties of mercha ntability or fitne ss for a particular purpose.
Elo T ouchSyste ms reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation of Elo TouchSystems to notify any
person of such revisions or cha nge s.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo
TouchSystems.
Other product names mentioned herein may be trademarks or registered trademarks of
their respective companies. Elo TouchSystems claims no interest in trademarks other
tha n its own.
The 1729L consists of a 17.0” LCD main display with a touchscreen a nd the following
optional peripherals: customer display, vacuum fluorescent display (VFD), fingerprint
reader, barcode scanner, magnetic stripe reader (MSR), speaker bar and a 6 port USB
(USB version only) Hub. The main display element is a 17.0 inch di agonal SXGA resolution (1280 x 1024) LCD display. Three types of touchscreens can be selected in the
1729L as options. They are AccuTouch, IntelliT ouch, CarrollTouch, Surface Capacitive
and Acoustic Pulse Recognition. The 1729L also features an unique stand featuring
spring loaded movement and a dual hinge.
C H A P T E R
1
INTRODUCTION
1-1
Detailed LCD Display Performance Requirements
17 inch TFT LCD Display Panel
Display Format1280 x 1024
Display area 17”337.92mm(H) x 270.336mm(V)
Pixel Pitch 17”0.264mm(H) x 0.264mm(V)
Contrast Ratio800:1 typical
Brightness
The Customer Display is a twenty chara cter two line va cuum fluorescent display (VFD).
It consists of a VFD and VFD controller.
USB V ersion
Optional Parameters
Characters per row20
Number of rows2
Character configuration5x7 dot matrix
Character Height9.5mm
Character width6.2mm
Character configurationASCII
Character colorBlue green
MTBF300,000 hours
Fingerprint Reader
The fingerprint reader will be ELO part number E728123 (DigitalPersona U.are.U
4000B). The fingerprint reader is powered by the USB bus. The rea der optically scans
the fingerprint when the user touches the glowing window . Optical technology gives the
highest quality fingerprint scans and reliability.
Table of Partial Fingerprint Reader Specifications:
Fingerprint ReaderDigitalPersona U.are.U 4000B
Power Supply5.0Vdc +/- 0.25V
Current Draw – scanning mode190 mA (typical)
Current Draw – idle mode140 mA (typical)
Current Draw – suspend mode1.5 mA (typical)
Image Resolution512 dpi
Image Color8-bit gray level
Scan capture size14.6mm (nominal width) x 18.1mm
(nominal length)
Image capture speed100 ms
USB type1.0, 1.1, or 2.0
Operating Temperature0°C to 40°C
ESD (Electrostatic Discharge)up to 15kV mounted in case
1-3
Magnetic Stripe Reader
The MSR is a USB 1.1 device which reads all three data stripes on standard credit cards
or driver’s licenses conforming to ISO/ANSI standards. The MSR will have foreign
la nguage capability. The credit card is read by sliding the credit card through the MSR,
stripe side toward the display, forward or backward. The MSR is powered from the
USB port; no external power is needed. Here are its specifications:
• ELO part number: E579977
• Power source: from USB port
• Message format: ASCII
• Card speed: 3 to 50 IPS
• Electronics MTBF: 125,000 hours
• Mechanical MTBF: 1,000,000 passes
• Operating current: 30 mA maximum
• Non-operating current: 300 µA maximum
Spea ker Bar
The speaker bar will contain two speakers and a n audio amplifier. The speakers in the
speaker bar will provide improved sound quality and higher volumes over the internal
speakers. The circuitry will be designed such that when the speaker bar is connected to
the POST, the 2 internal speakers will be disconnected.
The optional speaker bar may also come with two optional USB barcode sca nners (1-D
or omni-directional). The barcode sca nner is only an option if the speaker bar is present.
When a scanner is chosen, a USB-SSI (Simple Serial Interface) converter board is
included. Both barcode scanners are powered with the USB interface.
1.One-Dimensional scanner specifications:
a. Ability to generate 1-D scanning pattern
b. Low cost solution
c. USB powered
d. Easy communication between host and scanner
e. Visible laser diode operating at 650nm
f. 100+ scans/sec
g. RoHS-compliant
a. Ability to generate omni-directional scanning pattern
b. Maximum performance
c. 2-D scanning ability (PDF417, MicroPDF)
d. USB powered
e. Easy communication between host and scanner
f. Visible laser diode operating at 650nm
g. 600+ sca ns/sec
h. RoHS-compliant
a. Ability to convert from serial interface to USB interface and vice versa.
b. Compact size
c. Input Voltage: 5V
d. Buzzer
Six Port USB Hub
The Hub provides 4 internal USB ports that can be shared between the MSR, the fingerprint reader , the barcode scanner, the touchscreen, a nd the customer display. The hub
also supplies two USB ports to the outside of the back of the 1729L for external use. The
hub is only used by the USB version of the 1729L. The hub meets the following
specifications:
1) Full compliance with USB specification 1.0, 1.1 and HID Class Definition
Rev 1.0.
2) Shall be self powered
3) Should provide 2 external and 4 internal downstream ports with individual
port over current detection, protection and recovery.
4) Support both Open Host Controller Interface (OHCI) and Universal Host
Controller Interface (UHCI).
5) Support Suspend and Resume operation.
6) Support bus fault detection and recovery.
External Power Supply
The 1729L shall be powered by a universal AC power source or 12 VDC from external
power source. The power supply shall provide the following capability:
1) AC power: Input voltage 90 to 264 vac
2) Input frequency 47 to 63hz
3) DC power: Input voltage 12 vdc
4) Input line a nd load regulation +/-5%
1-5
1-6 Elo Touchmonitor User Guide
This chapter discusses how to install your LCD touchmonitor and how to install Elo
TouchSystems driver software.
Unpacking Your Touchmonitor
C H A P T E R
2
INSTALLATION AND SETUP
Check that the following items are present and in good condition:
Touchmonitor USB Cable Video cable
OR
Power cable US/Candian European power cable
Audio Cable CD and Quick Install Guide
2-7
Product Overview
Main Unit
Note: Shown with optional peripherals
Rear View
2-8 Elo Touchmonitor User Guide
Side View
Base Bottom View
2-9
2-10 Elo Touchmonitor User Guide
2-11
KensingtonTM Lock
The Kensington
TM
lock is a security device that prevents theft. To
find out more about this security device,
go to http://www.kensington.com.
2-12 Elo Touchmonitor User Guide
USB Interface Connection
Y our touchmonitor come s with only one touchscreen connector ca bles: USB ca ble. (For
Windows 2000, Me and XP systems only.)
To set up the display, please refer to the following figures and procedures:
Remove the Cable Cover
The cables are connected at the back of the monitor.
T o remove the cover, gra sp the lip of the cover and pull towards you until it snaps.
2-13
CAUTIONBefore connecting the cables to your touchmonitor and PC, be sure that the
computer and touchmonitor are turned off.
NOTEBefore connecting the cables to the touchmonitor, route all the cables through
the hole in the second as shown in the picture above.
2-14 Elo Touchmonitor User Guide
POWER
POWER
CONNECTIONS ON UNDERSIDE
POWER CABLE
Connect one end of the power cord to the monitor and the other end to wall.
Connect the power cable to the power port in the monitor.
2-15
CONNECTIONS ON UNDERSIDE
FEMALE 15-PIN
VIDEO CONNECTOR
Connect one end of the video cable to the rear side of computer and the other to the
LCD. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
VIDEO PORT
VIDEO CABLE
2-16 Elo Touchmonitor User Guide
CONNECTIONS ON UNDERSIDE
SPEAKER
PORT
Connect one end of the speaker cable to the speaker port in the computer and the other
end to the port in the monitor.
SPEAKER CABLE
2-17
CONNECTIONS ON UNDERSIDE
Connect one end of the USB cable to the rear side of the computer and the other to the
LCD monitor.
The USB cable is for optional touch, MSR, CD and Finger Print Rea der. Only one USB
cable is needed because the device contains a self powered USB 1.1 Hub. Two self
powered ports are available for running other USB devices. For touch only, no USB
Hub is present.
USB CONNECTOR
USB TOUCHSCREEN CABLE
2-18 Elo Touchmonitor User Guide
Replace the Cable Cover
Then you have attached all the ca bles to the monitor, gently bring all the cables toward
the sta ndard so they fit under the cover lip.
Snap the Ca ble cover in place over the connections.
2-19
Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the display mode
of your graphic card to make it less than or equal to 1280 x 1024 resolution, and make
sure the timing of the display mode is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your
touchmonitor are listed in Appendix C.
Installing the Peripheral Device Drivers
Finger Print Reader
Driver Installation:
1. Insert your Elo TouchTools CD
2. On the CD, browse to Touch Monitor Peripherals\Fingerprint Reader\Fingerprint
Reader 1729 17A2\Drivers
3. Once in this folder, click on the executable file named Setup and follow the necessary
prompts to complete the driver installation.
T e st Applications:
1. Insert your Elo TouchTools CD
2. On the CD, browse to Touch Monitor Peripherals\Fingerprint Reader\Fingerprint
Reader 1729 17A2\Test Applications
3. Open up the application named dpFTConnect
4. To test basic functionality, place a finger on the fingerprint reader and you will see an
image of the fingerprint a ppear in the program window.
2-20 Elo Touchmonitor User Guide
Magnetic Stripe Reader
No device are needed.
Testing the USB MSR Keyboard Emulation
1 Plug in the device.
2 Open MS Word.
3 Slide the card through the MSR to view the data.
Testing the USB-HID Class MSR
1 On the CD, browse to Touch Monitor Peripherals\Magnetic Stripe Card
Reader (MSR)\De mo .
2 Open the Readme.txt and follow instructions to test the unit.
Converting MSR from HID to Keyboard Emulation
1. On the CD, browse to T ouch Monitor Peri pherals\M agnetic Stri pe Card Rea der (MSR)
\HID to KB Converter.
2. Open up the program named MSR Change Mode
3. The dim box will indicate the current setting. Click on Keyboard Mode to switch to
Keyboard Emulation mode.
4. Click Quit to close the window.
Converting MSR from Keyboard Emulation to HID
1. On the CD, browse to T ouch Monitor Peri pherals\M agnetic Stri pe Card Rea der (MSR)
\HID to KB Converter.
2. Open up the program named MSR Change Mode
3. The dim box will indicate the current setting. Click on HID Mode to switch to HID
mode.
4. Click Quit to close the window.
2-21
Barcode Scanner
Driver Installation:
1. Insert your Elo TouchT ools CD.
2. On the CD, browse to Touch Monitor Peripherals\Barcode Scanner Startup\Drivers.
3. Double-click on USB7210.msi and follow the prompts given by the setup file.
4. Once you have finished installing the above: Right click on My Computer and click
on Properties. Click on the Hardware tab and then click Device Manager.
5. Double click on USB7210 Converter Module, which should be located in the Other
Devices section. Next click on Reinstall Driver.
6. Now your W indows operating syste m should guide you through the re st of the instal
lation process. If any files are requested, please provide the following pathname in
your Elo TouchTools CD: Touch Monitor Peripherals\Barcode Scanner
Startup\Drivers.
T e st Applications:
1. Insert your Elo TouchTools CD.
2. On the CD, browse to Touch Monitor Peripherals\Barcode Scanner Startup\Test
Applications.
3. Double click on Scanner Test Application Readme. This document will explain how
to test your scanner for basic functionality.
Hall Effect Switch:
The sca nner module also adds a Hall Effect Switch (HE Switch) that enables the unit to
automatically set the Trigger mode of the Scan Engine depending on the location of
a nexternal magnet (included in scanner cradle).
The output of the HE Switch switches low (turns ON) when a magnetic field (south
polarity) perpendicular to the Hall sensor exceeds the operate point threshold, BOP
(typically 100 G magnetic field). When the magnetic field is reduced below the relea se
point, BRP, (typically 45 G magnetic field) the HE Switch output goes high (turns OFF).
The Hall Effect Switch goes to the USB Controller’s DSR input. As the HE Switchopens
or closes, it causes the USB Controller to initiate a USB Interrupt message to thehost.
When the Host Application software detects the DSR input active LOW via theUSB
Interrupt and a CDC message (HE Switch is ON), it sends a ‘Continuous Trigger’SSI
command.
2-22 Elo Touchmonitor User Guide
The Scan Engine turns on the laser and is able to scan and decode barcodes continuouslywithout the user having to press the trigger (momentary switch). When the
Host Appli-cation software detects the DSR input HIGH (HE Switch is OFF), it sends a
‘LevelTrigger’ SSI comma nd to the Symbol Scan Engine. The Scan Engine turns off the
laserand will scan and decode barcodes only when the trigger is activated.
Enable 2-D Scanning:
Your scanner default settings do not enable 2-D barcode reading ability. In order to
enable this option, follow the se steps:
1) Sca n the barcodes below to ena ble PDF417 and MicroPDF417. These are both types
of 2-D barcodes.
2) Now scan the barcode below to change your scanning pattern. Using this scanning
pattern will allow you to read 2-D barcodes (you can still rea d 1-D barcodes also).
*Note: These barcodes (higher resolution) can also be found in the integration guide f or
the barcode scanner, which is located in the TouchTools CD.
2-23
Customer Display
Driver Installation:
1. Insert your Elo TouchTools CD.
2. On the CD, browse to Touch Monitor Peripherals\Rear Facing Customer
Display\Drivers\USB Drivers. Click on the folder that has the name of your
operating system for the nece ssary drivers.
3. Once in this folder, open up the zip file a nd open the install text file f or further driver
installation instructions.
* Note: If your software requires OPOS Drivers, it is available in the
2. On the CD, browse to Touch Monitor Peripherals\Rear Facing Customer
Display\T esting\USB.
3. Open up the text file named USB Test and follow the instructions. This testing
procedure assumes you have already installed the necessary USB drivers.
2-24 Elo Touchmonitor User Guide
Installing the Touch Driver Software
Elo T ouchSyste ms provides driver software that allows your touchmonitor to work with
your computer. Drivers are located on the enclosed CD-ROM for the f ollowing operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• CE 2.x, 3.0, 4x
• Windows XP Embedded
• Windows 3.x
• MS DOS
• OS/2
Additional drivers and driver information for other operating systems (including
Macintosh and Linux) are available on the Elo T ouchSystems web site at www.elotouch.
com.
Y our Elo USB touchmonitor is plug-and-play complia nt. Inf ormation on the video ca pabilities of your touchmonitor is sent to your video display adapter when W indows starts.
If Windows detects your touchmonitor, follow the instructions on the screen to install a
generic plug-and-play monitor.
Refer to the appropri ate following section for driver installation instructions.
2-25
Installing the USB Touch Driver
Installing the USB Touch Driver for Windows XP, Windows 2000,
Me and 98
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows XP, Windows 2000,Windows 98, or Windows Me starts the Add New
Hardware Wizard:
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and
choose Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a
location” and use Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected,
choose Next again.
5 You will see several files being copied. Insert your Windows 98 CD if prompted.
Choose Finish.
If Windows XP, Windows 2000,Windows 98, or Windows Me does not start the Add
New Hardware Wizard:
NOTE:For Windows XP and Windows 2000 you must have administrator access
rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature
for your CD-ROM drive is a ctive, the syste m automatically detects the CD and starts
the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows. If the AutoStart feature is not a ctive:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
2-26 Elo Touchmonitor User Guide
About Touchmonitor Adjustments
Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the
display.
For best performance, your touchmonitor should be operating in native resolution, that
is 1280 x 1024 at 60-75 Hz. Use the Display control panel in Windows to choose 1280
x 1024 resolution.
Operating in other resolutions will degrade video perf ormance. For further information,
please refer to Appendix A.
All adjustments you make to the controls are automatically memorized. This feature
saves you from having to reset your choices every time you unplug or power your
touchmonitor off and on. If there is a power failure your touchmonitor settings will not
default to the factory specifications.
T o restore factory set up, choose it from the OSD.
C H A P T E R
3
OPERATION
3-27
17” LCD Function Key
MENU
User Control
SELECT
5
4
3
2
1
ControlsFunction
1Power SwitchTurns the display system power on or off.
2SelectDisplays the OSD menus on the screen and used to
select (“Clockwise” a nd “Counter-clockwise” direction) the OSD control options
on the screen.
3Adjusts the decreasing value of the selected
OSD control option.
4Adjusts the increasing value of the selected OSD control option.
5MenuMenu display and menu exit.
3-28 Elo Touchmonitor User Guide
Controls and Adjustment
OSD Lock/Unlock
You are able to lock and unlock the OSD feature. The monitor is shi pped in the unlocked
position.
T o lock the OSD:
1 Press the Menu button and button simultaneously for 2 seconds. A window will
appear displaying “OSD Unlock”. Continue to hold the buttons down for another 2
seconds a nd the window toggles to “OSD Lock”.
Power Lock/Unlock
You are able to lock/unlock the Power feature. The monitor is shipped in the
unlockedposition.T o lock the power:
1 Press the Menu button and the si multaneously for 2 seconds. A window for another
2 seconds and the window toggles to —Power Lock“.
OSD Menu Functions
T o display the OSD Menu press the Menu button.
1 Press the button or button to select the different OSD control option.
2 When the function you want to change is displayed, press the Select button.
T o adjust the Value of the function:
1 Pressing the button increases the value of the selected OSD control option.
2 Pressing the button decreases the value of the selected OSD control
option.
After adjusting the value s, the monitor will automatically save the changes.
NOTE:The OSD screen will disappear if no input activities are detected for 45 seconds.
3-29
OSD Control Options
Brightness
• Background Luminance of the LCD panel is adjusted.
Contrast
• Adjusts the contrast or the values of color gain (RED, GREEN or BLUE).
V-Position
• Moves the screen up or down.
H-Position
• Moves the screen left or right.
Recall Defaults
• All data copy from factory shipment data.
Color Temperature
• Press or to select 9300, 6500, 5500, 7500 and user. Only when selecting user
you ca n malce adjustments to the R/G/B content.
Volume
• To increase or decrease the sound level.
Sharpness
• The sharpness can be adjustable.
Phase
• Adjusts the phase of the dot clock.
Clock
• Adjusts the ratio of dividing frequency of the dot clock.
OSD Position
• Allows the OSD indication position to be selected.
OSD Timeout
• Adjust time for OSD to disappear.
Auto Adjust
• Clock system auto a djustment (under 5 seconds).
Language
• Select the language used f or the OSD menu from among English, France, Deutsch,
Spanish a nd Japanese.
Information
• The frequency of the horizontal/vertical synchronizing signal under the input is
indicated with tolerance of ±1KHz for horizontal and ±1 Hz for vertical.
3-30 Elo Touchmonitor User Guide
Power-Save (No Input)
• The LCD panel background is cut when there is no signal input (AC line power
consumption of 4w or less).
Power LED Display & Power Saving
General Power Saving Mode
When the power switch are switch on, this LED lights in green.
The LED indicates the different power status with altered LED colors when monitor
operates in different modes (see following table).
Power
ModeConsumptionIndicator
On50w max.Green
Sleep4w max.Ora nge
Off2wNO
W e recommend switching the monitor of f when it is not in use f or a long period of ti me.
Display Angle
For viewing clarity, you can tilt the LCD forward up 67 to 90 degrees.
3-31
CAUTIONIn order to protect the LCD, be sure to hold the base when adjusting the LCD,
and take care not to touch the screen.
3-32 Elo Touchmonitor User Guide
C H A P T E R
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If
the problem persists, please contact your local dealer or our service center. Elo Technical Support numbers are listed on the last page of this manual.
Solutions to Common Problems
ProblemSuggestion(s)
The monitor does not respond afterCheck that the monitor’s Power Switch is on.
you turn on the system.Turn off the power and check the monitor’s power cord and signal
cable for proper connection.
Characters on the screen are dimRefer to the Controls and Adjustments section to adjust the brightness.
The screen is blankDuring operation, the monitor screen may automatically turn off as a
result of the Power Saving feature. Press any key to see if the screen
reappears.Refer to the Controls and Adjustments section to adjust the
brightness.
OSD or power buttons don’t workCheck to see that they are not locked out. See page 3-33.
“Out of Range” displaycheck to see of the resolution or vertical frequency of your computer is
higher than that of the LCD display.
4-33
4-34 Elo Touchmonitor User Guide
C H A P T E R
A
NATIVE RESOLUTION
The native resolution of a monitor is the resolution level at which the LCD panel is
designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280
x 1024 for the SXGA-17 inch size. In almost all cases, screen images look best when
viewed at their native resolution. You can lower the resolution setting of a monitor but
not increase it.
Input Video 17" LCD
640 x 480 (V GA)Tra nsforms input format to 1280 x 1024
800 x 600 (SVGA)Transforms input format to 1280 x 1024
1024 x 768 (XGA)Transforms input format to 1280 x 1024
1280 x 1024 (SXGA)Displays in Native Resolution
The native resolution of an LCD is the actual number of pixels horizontally in the LCD
by the number of pixels vertically in the LCD. LCD resolution is usually repre sented by
the following symbols:
VGA640 x 480
SVGA800 x 600
XGA1024 x 768
SXGA1280 x 1024
UXGA1600 x 1200
A-35
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels
vertically. Input video is also represented by the same terms. XGA input video has a
format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the pa nel, there is a one to
one correspondence of mapping of input video pixels to LCD pixels. As an example, the
pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the
LCD. For the case when the input video is at a lower resolution than the native resolution of the LCD, the direct correspondence between the video pixels a nd the LCD pixels
is lost. The LCD controller can compute the correspondence between video pixels and
LCD pixels using algorithms contained on its controller. The a ccura cy of the algorithms
determines the fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion ca n result in artifacts in the LCD displayed i mage such as varying width chara cters.
A-36 Elo Touchmonitor User Guide
C H A P T E R
B
TOUCHMONITOR SAFETY
This manual contains inf ormation that is i mportant for the proper setup and maintenance
of your touchmonitor. Before setting up and powering on your new touchmonitor, read
through this ma nual, e specially Chapter 2 (Installation), and Chapter 3 (Operation).
1 To reduce the risk of electric shock, follow all safety notices and never open the
touchmonitor case.
2 Turn off the product before cleaning
3 Y our new touchmonitor is equi pped with a 3-wire, grounding power cord. The power
cord plug will only fit into a grounded outlet. Do not atte mpt to fit the plug into an
outlet that has not been configured for this purpose. Do not use a damaged power
cord. Use only the power cord that comes with your Elo T ouchSyste ms Touchmonitor .
Use of an unauthorized power cord may invalidate your warranty.
4 The slots located on the sides and top of the touchmonitor ca se are f or ventilation. Do
not block or insert a nything inside the ventilation slots.
5 It is important that your touchmonitor remains dry. Do not pour liquid into or onto
your touchmonitor. If your touchmonitor become s wet do not attempt to repair it
yourself.
B-37
Care and Handling of Your Touchmonitor
The following tips will help keep your Elo touchmonitor functioning at the optimal
level.
• To avoid risk of electric shock, do not disasse mble the brick supply or display unit
cabinet. The unit is not user serviceable. Remember to unplug the display unit from
the power outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use
thinner or benzene, abrasive clea ners or compressed air.
• T o clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a
qualified service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clea n the touchscreen, use window or glass clea ner. Put the cleaner on the rag and
wipe the touchscreen. Never a pply the cleaner directly on the touchscreen .
B-38 Elo Touchmonitor User Guide
Display Modes
ItemResolutionTypeH. Scan(KHz)V. Scan(Hz)Pol.
1640 x 350VGA 70Hz31.4728.322
2720 x 400VGA 70Hz31.4728.322
3640 x 480VGA 60Hz31.4725.175
4640 x 480MAC 66Hz3532.24-/5640 x 480VESA 72Hz37.8631.5-/6640 x 480VESA 75Hz37.531.5-/7800 x 600VESA 56Hz35.163 6+/+
8800 x 600VESA 60Hz37.884 0+/+
9800 x 600VESA 75Hz46.8849.5+/+
10800 x 600VESA 72Hz48.0850+/+
11832 x 624MAC 75Hz49.7257.283-/121024 x 768VESA 60Hz48.3665-/131024 x 768SUN 65Hz52.4570.49-/141024 x 768VESA 70Hz56.4875-/151024 x 768VESA 75Hz60.0278.75+/+
161280 x 1024SXGA 60Hz64108+/+
171280 x 1024SXGA 75Hz80135+/+
181152 x 864SXGA 75Hz67.5108+/+
191280 x 960SXGA 60Hz60108+/+
C H A P T E R
C
TECHNICAL SPECIFICATIONS
Your Elo touchmonitor is compatible with the following standard
video modes:
C-39
Touchmonitor Specifications
Model1729L
LCD Display17.0” TFT Active Matrix Panel
Display Size337.92(H) x 270.336(V) mm
Pixel Pitch0.264(H) x 0.2647(V) mm
Display ModeVGA 640 x 350 (70 Hz)
VGA 720 x 400 (70 Hz)
VGA 640 x 480 (60 / 72 / 75 Hz)
SVGA 800 x 600 (56 / 60 / 72 / 75Hz)
XGA 1024 x 768 (60 / 70 / 75Hz)
SXGA 1280 x 1024 (60 / 70 / 75Hz)
NativeXGA 1024 x 768
Contrast Ratio800 : 1 (typical)
Brightness
Response Ti meTr= 15 msec, Tf= 10 mesc typical
Display Color16.7 million color
Viewing Angle(R/L)= -80
Input SignalVGA Analog VideoR.G.B. Analog 0.7V peak to peak
SyncTTL Positive or Negative, Composite Sync, Sync on green
DVI VideoDigital TMDS Input
Signal Connector15 Pin D-Sub, DVI-D(optional)
Front ControlPower on / off , Menu, , , Select
OSDBrightness, Contrast, H/V-Position, Recall default,
Color Temperature, Volume, Sharpnss, Phase, Clock,
OSD position, OSD Timeout, Auto Adjust,
La nguage, Inf ormation
PowerInput: AC 90-264V, 47-63Hz, or DC 12V/5A (max.)
Operating ConditionsTemp0
Humidity20% ~ 80% (No Condensation)
Altitude To 12,000 Feet
Dimensions (HxWxD)391 x 329 x 285mm
Weight (Net)21.4lbs., monitor weight 19.4 lbs.
CertificationsUL, C-UL, FCC, CE, TUV, VCCI, MPRII, C-TICK
2
(Typical)
2
(Typical)
2
(Typical)
2
(Typical)
2
(Typical)
2
(Typical)
o
/+80o (typical), (U/D) -80o/+80o (typical)
o
C ~ 40oC (41oF ~ 95oF)
C-40 Elo Touchmonitor User Guide
AccuTouch Touchscreen Specifications
MECHANICAL
ConstructionTop: Polyester with outside hard-surface coating with clear or
antiglare finish.
Inside: Transparent conductive coating.
Bottom: Glass substrate with uniform resistive coating. Top and
bottom layers separated by Elo-patented separator dots.
Positional AccuracyStandard deviation of error is less than 0.080 in. (2.03 mm). This
equates to less than ±1%.
T ouchpoint DensityMore than 100,000 touchpoints/in² (15,500 touchpoints/cm²).
T ouch Activation ForceT ypically less than 4 ounces (113 grams).
Surface Dura bilityMeets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g.
Meets pencil hardness 3H.
Expected LifeAccuTouch technology has been operationally tested to greater than
Performance35 million touches in one location without failure, using a stylus
similar to a finger.
OPTICAL
Light TransmissionTypically 85% at 550-nm wavelength (visible light spectrum).
(per ASTM D1003)
Visual ResolutionAll measurements made using USAF 1951 Resolution Chart, under
30 X magnification, with test unit located approximately 1.5 in.
(38 mm) from surface of resolution chart.
Antiglare surface: 6:1 minimum.
Haze (per ASTM D1003)Antiglare surface: Less than 15%.
Gloss (per ASTM D2457)Antiglare surface: 90 ± 20 gloss units tested on a hard-coated front
surface.
C-41
IntelliTouch Touchscreen Specifications
MECHANICAL
Positional AccuracyStandard deviation of error is less than 0.080 in. (2.03 mm).
Equates to less than ±1%.
T ouchpoint DensityMore than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).
T ouch Activation ForceTypically less than 3 ounces (85 grams).
Surface DurabilitySurface durability is that of glass, Mohs’ hardness rating of 7.
Expected Life Performa nceNo known wear-out mechanism, as there are no layers, coatings,
or moving parts. IntelliTouch technology has been operationally
tested to more than 50 million touches in one location without
failure, using a stylus similar to a finger.
SealingUnit is sealed to protect against splashed liquids, dirt, and dust.
Optical
Light T ransmission (per ASTM90%
D1003)
Visual ResolutionAll measurements made using USAF 1951 Resolution Chart,
under 30X magnification, with test unit located approximately
1.5 in (38 mm) from surface of resolution chart.
Clear surface: Excellent, with no noticeable degradation.
Antiglare surface: 6:1 minimum.
Gloss (per ASTM D2457
using a 60-degree gloss meter)Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss
units.
ENVIRONMENT
Chemical ResistanceThe active area of the touchscreen is resistant to all chemicals
that do not affect glass, such as:
Acetone
Toluene
Methyl ethyl ketone
Isopropyl alcohol
Methyl alcohol
Ethyl acetate
Ammonia-ba sed glass cleaners
Gasoline
Kerosene
Vinegar
MECHANICAL
Input MethodInput Method Finger or gloved hand activation
Electrical
Positional AccuracyT ypical centroid accuracy: 2 mm with 1 mm STD error
ResolutionTouchpoint density is based on controller resolution of 4096 x
4096
T ouch Activation ForceNo minimum touch activation force is required
ControllerBoard: USB 1.1
OPTICAL
Light TransmissionGlass overlay: 90% per ASTM D1003-92
Environmental
Chemical ResistanceGlass overlays: The touch active area of the touchscreen is
resistant to chemicals that do not affect glass, such as: acetone,
toluene, methyl ethyl ketone, isopropyl alcohol, methyl alcohol,
ethyl acetate, ammonia-based glass cleaners, gasoline, kerosene,
vinegar. Polycarbonate bezel: around perimeter of display has
some sensitivity to hydrocarbons.
Durability
Surface Dura bilityGlass filter option: Surface durability is that of glass, Mohs’
hardness rating of 7.
C-43
Acoustic Pulse Recognition Specification
MECHANICAL
Input methodFinger, finger nail, gloved hand, or stylus activation
ELECTRICAL
Position accuracy1% max. error
Resolution accura cyTouchpoint density is based on controller resolution of 4096 x 4096
T ouch activation forceTypically 2 to 3 ounces (55 to 85 grams)
ControllerBoard: USB 1.1
OPTICAL
Light transmission90%+/-5%
ENVIRONMENTAL
Chemical resistanceThe touch activation area of the touchscreen is resistant to chemicals
that do not affect glass such as: acetone, toluene, methyl ethyl ketone,
isopropyl alcohol, methyl alcohol, ethyl acetate, ammonia-based glass
cleaners, gasoline, kerosene, vinegar
DURABILITY
Surface durabilitySurface durability is that of glass, Mohs’ hardness rating of 7
Expected lifeNo known wear-out mecha nism, a s there are no layers, coatings, or moving
parts. APR technology has been operationally tested to more than 50
million touches in one location without failure, using a stylus similar
finger.
A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source
than those specified here in will likely re sult in i mproper operation, da mage to the equipment or pose a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are hazardous
voltages generated by this equipment which constitute a safety hazard. Service should
be provided only by a qualified service technician.
C) This equipment is provided with a deta cha ble power cord which ha s an integral safety
ground wire intended for connection to a grounded safety outlet.
1) Do not substitute the cord with other than the provided approved type. Under
no circumstances use an adapter plug to connect to a 2-wire outlet as this will
defeat the continuity of the grounding wire.
2) The equipment require s the use of the ground wire as a part of the safety
certification, modification or misuse ca n provide a shock hazard that can result
in serious injury or death.
3) Contact a qualified electrician or the manufa cturer if there are questions about
the installation prior to connecting the equipment to mains power.
II. Emissions and Immunity Information
A) Notice to Users in the United States: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules.
These limits are designed to provide rea sonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to ra dio communications.
B) Notice to Users in Canada: This equipment complies with the Cla ss B limits for ra dio
noise emissions from digital apparatus a s e stablished by the Radio Interf erence Regulations of Industrie Canada.
C) Notice to Users in the European Union: Use only the provided power cords and
interconnecting cabling provided with the equipment. Substitution of provided cords
and cabling may compromise electrical safety or CE Mark Certification for emissions or
immunity a s required by the following standards:
47
This Information Technology Equipment (ITE) is required to have a CE Mark on
the ma nufacturer’s label which means that the equipment has been tested to the
following Directives and Sta ndards:
This equipment has been te sted to the require ments for the CE Mark a s required
by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Cla ss
B a nd the Low Voltage Directive 73/23/EEC as indicated in European Standard
EN 60 950.
D) General Information to all Users: This equipment generates, uses and can radiate
radio frequency ener gy. If not installed and used according to this manual the equipment
may cause interference with radio and television communications. There is, however, no
guarantee that interference will not occur in any particular installation due to site-specific factors.
1) In order to meet emission and immunity requirements, the user must observe
the following:
a) Use only the provided I/O cables to connect this digital device with any
computer.
b) To ensure compliance, use only the provided manufacturer’s a pproved
line cord.
c) The user is cautioned that changes or modifications to the equipment
not expressly approved by the party re sponsible for compliance could
void the user’s authority to operate the equipment.
2) If this equipment a ppears to cause interference with radio or television reception, or
a ny other device:
a) Verify as a n emission source by turning the equipment off and on.
b) If you determine that this equipment is causing the interference, try to
correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the af f ected
receiver.
ii i) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device
does not use. (Unterminated I/O cables are a potential source of
high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle.
Do not use AC adapter plugs. (Removing or cutting the line cord
ground may increase RF e mission levels and may also present a
lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experienced radio
or television technician.
48 Elo Touchmonitor User Guide
US
6K70
E141667
ITE
EN60950-1
TÜV
Rheinland
Argentina S.A.
U
L
C
LISTED
Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
N10051
MPR II
"The application of this monitor is restricted to special controlled luminous environments.The screen surface trend to
reflect a nnoying light of lamps and sunlight. To avoid the se reflections the monitor should not be positioned in front of a
window or directed to luminaries. The monitor is in compliance with Reflection Class III according to ISO
13406-2"
"Die Anwendung dieses Bildschirms ist auf speziel kontrollierte
Umgebungsbeleuchtungen eingeschränkt. Die Bildschirmoberfläche neigt zu störenden Spielungen von Lampen und
Sonnenlicht. Um diese Refelxionen zu vermeiden sollte der Monitor nicht auf Fenster und Beleuchtungseinrichtungen
ausgerichtet sein. Der Monitor erfüllt nur die Relexionsklasse III nach ISO 13406-2"
This class B digital apparatus meets all requirements of the Ca nadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, a nd (2) This device must a cce pt any interference reveived, including interference that
may cause undesired operation.
CAUTION:
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by
the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
VORSICHT:
Explosionsgetahr bei unsachgemäßen Austausch der Batterie. Ersatz nur durch denselben oder einem vom Hersteller
empfohlenem ähnljchen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
49
50 Elo Touchmonitor User Guide
WARRANTY
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer,
Seller warrants to Buyer that the Product shall be free of defects in materials and
workmanship. With the exception of the negotiated warranty periods; the warranty for
the touchmonitor a nd components of the product is 2 years.
Seller makes no warranty regarding the model life of components. Seller’s suppliers
may at any time and from time to time make changes in the components delivered as
Products or components.
Buyer shall notify Seller in writing promptly (a nd in no case later than thirty
(30) days after discovery) of the failure of any Product to conform to the warranty set
forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect
such Products as installed, if possible. The notice must be rece ived by Seller during the
Warranty Period for such product, unless otherwise directed in writing by the Seller.
Within thirty (30) days after submitting such notice, Buyer shall package the allegedly
defective Product in its original shipping carton(s) or a functional equivalent and shall
ship to Seller at Buyer’s expense and risk.
Within a rea sonable time after receipt of the allegedly defective Product and verification
by Seller that the Product fails to meet the warra nty set f orth above, Seller shall correct
such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii)
replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense.
Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer
shall reimburse Seller for transportation cost incurred for Product returned but not found
by Seller to be defective. Modification or repair, of Products may, at Seller’s option,
take place either at Seller’s fa cilities or at Buyer’s pre mises. If Seller is unable to modify,
repair, or repla ce a Product to conf orm to the warranty set forth above, then Seller shall,
at Seller’s option, either refund to Buyer or credit to Buyer’s account the purcha se price
of the Product less depreciation calculated on a straight-line basis over Seller’s stated
Warranty Period.
51
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR
BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET
FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR
IMPLIED BY STATUTE OR OTHERWISE, REGAR DING THE PRODUCTS, THEIR
FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY,
THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER
OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR
THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S
LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF
THE PURCHASE PRICE OF THE PRODUCT . IN NO EVENT SHALL SELLER BE
LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL,
INDIRECT, OR INCIDENTAL DAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless
from all liability relating to (i) assessing the suitability for Buyer’s intended use of the
Products and of any system design or drawing and (ii) determining the compliance of
Buyer’s use of the Products with applicable laws, regulations, codes, and standards.
Buyer retains a nd accepts full responsibility for all warranty and other claims relating to
or arising from Buyer’s products, which include or incorporate Products or components
ma nufa ctured or supplied by Seller. Buyer is solely responsible for any and all representations a nd warranties regarding the Products made or authorized by Buyer . Buyer will
indemnify Seller and hold Seller harmless from any lia bility, claims, loss, cost, or
expenses (including reasonable attorney’s fees) attributable to Buyer’s products or
representations or warranties concerning same.
52 Elo Touchmonitor User Guide
INDEX
Numerics
17.0" LCD Touchmonitor (1729L-XXWA-1-XX-G)
Dimensions, 45
A
About Touchmonitor Adjustments, 27
AccuTouch Touchscreen Specifications, 41
Acoustic Pulse Recognition Specification, 44
Auto Adjust, 30
B
Barcode Scanner, 4,24
Base Bottom View, 9
Brightness, 30
C
Care and Handling of Your Touchmonitor, 38
Chemical Resistance, IntelliTouch, 42
Chemical Resistance, IR, 43
Cleaning Your Touchmonitor, 38
Clock, 30
Color Temperature, 30
Construction, AccuTouch, 35
Contrast, 30
Controller, IR, 43
Controls and Adjustment, 29
Current Input, 30
Customer Display, 3, 24
F
Finger Print Reader, 3, 20
G
General Power Saving Mode, 31
Gloss, AccuTouch, 41
Gloss, IntelliTouch, 42
Mechanical, AccuTouch, 41
Mechanical, IntelliTouch, 42
H
Haze, AccuTouch, 41
H-Position, 30
I
Information, 30
Infrared Touchscreen Specifications, 43
Input Method, 43
Installation and Setup, 7
Installing the Peripheral Device Drivers, 20
Installing the Touch Driver Software, 26
Installing the USB Touch Driver, 26
Installing the USB Touch Driver for Windows XP,
Windows 2000, Me and 98, 26
IntelliTouch Touchscreen Specifications, 42
K
Kensington™ Lock, 10
D
Detailed LCD Display Performance Requirements, 2
Display Angle, 31
Display Modes, 39
Durability, IR, 43
E
Electrical Safety Information, 47
Electrical, IR, 43
Electrostatic Protection, IntelliTouch, 42
Emissions and Immunity Information, 47
Environmental, 42
Environmental, IR, 43
Expected Life Performance, AccuTouch, 41
Expected Life Performance, IntelliTouch, 42
External Power Supply, 5
L
Language, 30
Light Transmission, AccuTouch, 41
Light Transmission, IntelliTouch, 42
Light Transmission, IR, 43
M
Magnetic Stripe Reader, 4, 21
Main Unit, 8
Mechanical, 41, 42, 43, 44
N
Native Resolution, 35
I N D E X - 53
O
One-Dimensional scanner specifications, 4
Omni-Dimensional scanner specifications, 4
Optical, AccuTouch, 41
Optical, IntelliTouch, 42
Optical, IR, 43
Optimizing the LCD Display, 20
OSD Control Options, 30, 34
OSD Lock/Unlock, 29
OSD Menu Functions, 29
OSD Position, 30
OSD Timeout, 30
P
Phase, 30
Positional Accuracy, AccuTouch, 41
Positional Accuracy, IntelliTouch, 42
Positional Accuracy, IR, 43
Power LED Display & Power Saving, 31
Power Lock/Unlock, 29, 33
Power-Save (No Input), 31
Product Description, 1
Product Overview, 8
R
Rear View, 8
Recall defaults, 30
Regulatory Information, 47
Remove the Back Cover, 13
Replace the Back Cover, 19
Resolution, IR, 43
S
Sealing, IntelliTouch, 42
Sensor Specifications, 5
Sharpness, 30
Side View, 9
Six Port USB Hub, 6
Solutions to Common Problems, 33
Surface Durability, AccuTouch, 41
Surface Durability, IntelliTouch, 42
Surface Durability, IR, 43
SVGA, 35
T
Technical Specifications, 39
Testing Applications, 24
Testing the USB MSR Keyboard Emulation, 21
Testing the USB-HID Class MSR, 21
Theory of Operation, 4
Touch Activation Force, AccuTouch, 41
Touch Activation Force, IntelliTouch, 42
Touch not working, 33
Touchmonitor Safety, 37
Touchmonitor Specifications, 40
Touchpoint Density, AccuTouch, 41
Touchpoint Density, IntelliTouch, 42
Troubleshooting, 33
U
Unpacking Your Touchmonitor, 7
USB-SSI converter board specifications, 5
USB Interface Connection, 11
V
VGA, 33
Visual Resolution, AccuTouch, 41
Visual Resolution, IntelliTouch, 42
Volume, 30
V-Position, 30
W
Warranty, 51
X
XGA, 35
I N D E X - 52
Check out Elo TouchSystems Web site!
www.elotouch.com
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Getting in Touch with Elo
To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office
nearest you:
North AmericanEuropeBelgiumAsia-Pacific
Elo TouchSystems, Inc.Elo TouchSystems GmbH & Co. KGElo TouchSystemsTouch Panel Systems K.K
301 Constitution Drive,Haidgraben 6Diestsesteenweg 692Sun Homada Bldg. 2F
Menlo Park, CA 94025D-85521 OttobrunnB-3010 Kessel-Lo1-19-20 Shin-Yokohama
USAGermanyBelgiumKanagawa 222-0033
Japan
(800) ELO-TOUCH(800-356-8682)
Tel 650-361-4700Tel +49(89)60822-0Tel +32(16)35-2100Tel +81(45)478-2161
Fax 650-361-4747Fax +49(89)60822-150Fax +32(16)35-2101Fax +81(45)478-2180
eloinfo@elotouch.comelosales@elotouch.comelosales@elotouch.comwww.tps.co.jp