Elo TouchSystems 15A1 User Manual

Touchcomputer User Guide

15A1 15" LCD Multifunction Touchcomputer

Elo TouchSystems Touchcomputer

User Guide

15" LCD Multifunction T ouchcomputer

ESY15A1

Revision C

P/N E362310

Elo T ouchSystems

1-800-557-1458

www.elotouch.com

Copyright © 2008 T yco Electronics. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or by
any means, including, but not limited to, electronic, magnetic, optical, chemical, manual,
or otherwise without prior written permission of Elo T ouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo T ouchSystems
makes no representations or warranties with respect to the contents hereof, and
specifically disclaims any implied warranties of merchantability or fitness for a
particular purpose. References in this publication to Elo TouchSystems products or
services do not imply that Elo TouchSystems intends to make them available in all
countries in which Elo T ouchSystems operates. Elo T ouchSystems reserves the right to
revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or
changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo
T ouchSystems. Other product names mentioned herein may be trademarks or registered
trademarks of their respective companies. Elo TouchSystems claims no interest in
trademarks other than its own.

Table of Contents

Chapter 1

Setup 6

Unpacking Y our T ouchcomputer ......................... 6

Product Overview................................................ 7

Front View .................................................... 7

Rear View ..................................................... 7

Side View...................................................... 8

Base Bottom View ........................................ 8

Display Orientation ...................................... 9

Display Orientation with Peripherals........... 9

Initial Turn-on ...................................................... 11

Language selection ....................................... 11

Time Zone..................................................... 13

Test Devices ........................................................ 14

Testing the Touchscreen............................... 1 4

Calibration ................................................ 14

Testing the Magnetic Stripe Reader (MSR) . 15

T esting in USB MSR Keyboard

Emulation Mode ....................................... 1 5

T esting in USB-HID Class MSR HID

Mode ..................................................... 15

Convert Keyboard Emulation/HID Mode 16

Testing the Customer Display ...................... 17

Testing the Cash Drawer Port ....................... 17

Chapter 2

Operation 18

OSD Control........................................................ 19

OSD Menu .................................................... 19

Shortcut keys ............................................ 2 0

OSD Lockout................................................ 20

Power Control ..................................................... 21

Power Button ................................................ 2 1

Power Lockout ............................................. 21

Using the I/O panel ....................................... 22

USB and Powered USB ................................ 22

Cash Drawer.................................................. 22

Ethernet ................................................... 22

Serial........................................................ 22

Microphone Input .................................... 22

Audio Output ........................................... 22

VGA ......................................................... 23

PS/2 Universal ......................................... 23

Kensington Lock ..................................... 23

Securing the Touchcomputer Base................. 24

Display Angle ................................................. 25

Chapter 3

Upgrades 2 6

Adding Peripherals ......................................... 26

Chapter 4

Maintenance 2 7

Care and Handling ........................................... 28

Warning ................................................... 28

WEEE Directive ...................................... 28

Servicing the Hard Disk Drive........................ 29

T o Install the Hard Disk Drive................. 29

Recovering the Operating System ................. 30

Chapter 5

Technical Specifications 31

Touchcomputer Specifications ...................... 32

COM1/2 Pin Definition .......................... 3 4

Power Input Pin Definition ..................... 35

Cash Drawer Port Signal Definition

and Control .......................................... 36

Display Specifications ................................... 39

Power Supply Specifications ......................... 4 0

Touchscreen Specifications ........................... 41

Peripheral Specifications ............................... 42

Magnetic Stripe Reader (MSR) ............... 42

Customer Display.................................... 4 2

Environmental Specifications ...................... 43

T emperature Ranges .............................. 43

Humidity................................................ 43

Altitude .................................................. 43

Chapter 6

Technical Support 4 4

T echnical Assistance ....................................44

Using the Touchcomputer ..................... 4 4

Using the Web .......................................44

Using the Phone ....................................44

Regulatory Information 45

Warranty 48

C H A P T E R

1

Setup

This chapter discusses how to set up and test your touchcomputer and any included
peripheral options.

Unpacking Your T ouchcomputer

Check that the following items are present and in good condition:

T ouchcomputer Power cable US/Canadian European power cable

PS/2 Y-cable DB9 adapter cable CD and Quick Install Guide Power Adapter

Elo TouchSystems 15A1 User Guide 6

Product Overview

Front View

Note: Shown with optional peripherals

Rear View

Elo TouchSystems 15A1 User Guide 7

Side View

Base Bottom View

Note: Shown with optional peripherals

Elo TouchSystems 15A1 User Guide 8

Display Orientation

Elo TouchSystems 15A1 User Guide 9

Display Orientation with Peripherals

Elo TouchSystems 15A1 User Guide 10

Initial T urn-On

The initial setup of the operating system takes approximately 5-10 minutes. Additional
time may be needed depending on touchcomputer hardware configuration and connected
devices. To setup the Windows OS for the touchcomputer, turn on the touchcomputer
and follow the instructions on the screen.

Language Selection

When the following window appears, you have the option of changing the language
used in menus and dialogs.

Click Customize . The Regional and Language window shown below will appear .

Elo TouchSystems 15A1 User Guide 11

Select the Language tab. The window shown below will appear .

Select the desired language in the drop-down list labeled Language used in menus and
dialogs.

Elo TouchSystems 15A1 User Guide 12

Time-zone selection

When the following window appears, you may change the time-zone, date, and/or time
of the touchcomputer.

After making any changes, click Next to finish. Windows Setup will complete the
initialization of the touchcomputer.

Elo TouchSystems 15A1 User Guide 13

Test Devices

The touchcomputer can be pre-installed with several different hardware options. T o test
an optional device that is installed on the touchcomputer, follow the instructions below .

NOTE: T esting icons are located on the desktop. T esting of a particular device can
only be done after the device is properly installed.

T esting the T ouchscreen

The touchscreen is pre-calibrated for accurate touch response.

Calibration*

If for any reason the touchscreen needs to be re-calibrated, double-click the Touchscreen­Test icon. The window shown below will open.

Click on the Align button. This launches the calibration program. The window shown
below will open. Follow the instructions to calibrate the touchscreen.

*Calibration may not be applicable for all touch technologies.

Elo TouchSystems 15A1 User Guide 14

T esting the Magnetic Stripe Reader (MSR) (optional)

T esting in USB MSR Keyboard (KB) Emulation Mode

1. Double-click the KB MSR T est icon to open the Notepad application

2. Slide the card through the MSR and verify that the data is displayed in the application
window .

Testing in USB MSR Human Interface Device (HID) Mode

1. Double-click the HID MSR Test icon to start the test application.

2. Click the Read Cards button.

3. Slide the card through the MSR and verify that the data is displayed in the application
window .

Elo TouchSystems 15A1 User Guide 15