Elo TouchSystems 1525L User Manual

Elo Entuitive Touchmonitor User Guide

15" LCD Desktop Touchmonitor with Magnetic Swipe Reader (USB)

1525L Series

Revision A

P/N 008569

Elo TouchSystems, Inc.

1-800-ELOTOUCH

www.elotouch.com

No part of this p ublic ation ma y be repr oduce d, transm itte d, transc ribed , store d in a ret rieval system, or translated into any language or computer language, in any form or by any mean s , including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSy s tems.

Disclaimer

The informat ion in this docum ent is subje ct to change with out notice . Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warran ties of merchan tabili ty or fitnes s for a partic ular pu rpose. El o TouchSystems re serves the right to revise this publication and to make changes from time to time in the content hereof withou t ob l igatio n of El o Touch S ys tems to notif y an y pe r s o n of such revi s io ns or ch an g es .

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

Chapter 1

Introduction 1

Precautions . . . . . . . . . . . . . . . . . . . .1

Chapter 2

Installation a nd S etup 3

Unpacking Your Touchmonitor. . . . . . . . . . .3

Product Overview . . . . . . . . . . . . . . . . .4

Main Unit. . . . . . . . . . . . . . . . . . . .4

Rear View . . . . . . . . . . . . . . . . . . . 4

Side View. . . . . . . . . . . . . . . . . . . .5

Base Bottom View . . . . . . . . . . . . . . .5

Touch Interface Connection . . . . . . . . . . . . 6

Serial Connection . . . . . . . . . . . . . . .6

STEP 1-Removing the Back Cover . . . . .7

STEP 2-Connecting the Video Cable . . . . 8

STEP 3-Connecting the Serial Touchscreen

Cable . . . . . . . . . . . . . . . . . . . . 9

STEP 4-Connecting the Speaker Cable . 10 STEP 5-Connecting the Power Cable. . . 11

STEP 6-Replacing the Back Cover . . . . 11

USB Connection . . . . . . . . . . . . . . . 12

STEP 1-Removing the Back Cover . . . . 13

STEP 2-Connecting the Video Cable . . . 14 STEP 3-Connecting the USB Touchscreen

Cable . . . . . . . . . . . . . . . . . . . 15

STEP 4-Connecting the Speaker Cable . 16 STEP 5-Connecting the Power Cable. . . 17

STEP 6-Replacing the Back Cover . . . . 17

Optimizing the LCD Display . . . . . . . . . . . 18

VESA Mount on Your Touchmonitor. . . . . . . 18

Accessing the VESA Mounting Interface. . . 19

Mounting the Base . . . . . . . . . . . . . . . 19

Installing the Driver Software . . . . . . . . . . 20

Installing the Serial Touch Driver. . . . . . . 21

Installing the Se rial Touch Driver f or Windo ws

2000, Me, 95/98 and NT 4.0 . . . . . . . 21

Installing the Serial Touch Driver f or MS-D OS

and Windows 3.1 . . . . . . . . . . . . . 22

Installing the USB Touch Driver . . . . . . . 23

Installing the USB Touch Driver for Windows

2000, Me and 98 . . . . . . . . . . . . . 23

Chapter 3

Operation 25

About Touchmonitor Adjustments. . . . . . . . 25

Using the On-Screen Display (OSD) Menus . . 25

Side Bezel Buttons . . . . . . . . . . . . . . . 26

OSD Menu Function . . . . . . . . . . . . . . 27

Chapter 4

T roub leshooting 29

Solutions to Common Problems . . . . . . . . 29

Appendix A

Native Resolution 31

Appendix B

T ouchmonitor Safety 33

Care and Handling of Your Touchmonitor. . . . 34

Appendix C

T ec hn ical S pec ificatio ns 35

Compatible Video Modes . . . . . . . . . . . . 35

Touchmonitor Specifications . . . . . . . . . . 36

15" LCD Touchmonitor (ET15-XXWA-1)

Dimensions . . . . . . . . . . . . . . . . . . 40

Regulatory Information 43 Warranty 47

Index 49 MSR Reference Manual 51

Programming Reference Manual 79

Congratulati ons on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable perfor mance of Elo’s touch technolo gy with the latest advances in LCD display design. This combination of featur es creates a natural flow of information between a user and your touchmonitor.

Precautions

C HAPTER

HAPTER

NTRODUCTION

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmon itor safety.

Abou t the Pr oduct

Your LCD Desktop Touchmonitor is a 15.1” XGA TFT color display with the following feature s:

• Direct analog RGB input

• 15.0” diagonal screen size

• 16.7 million displayable colors

• 1024 x 768 resolution

• XGA/ SVGA/ VGA/ VESA/ Mac compatible

• 30kHz~62 horizontal scan

• 56~75Hz refresh rate

1-1

• Auto adjustment capability

• High quality full scree n re- scaling

• Multilingual OSD menus in four languages: English, French, German, Spanish, and Japanese

• Serial or USB touch interfa ce (USB requires Windows 98, 2000, Me and XP.)

• Bui lt in sp eaker s

• Patented touch technology of Elo TouchSystems

• VESA DDC 1/2B data communication

• VESA DPMS power saving

• Stand with minimum 45° angle of tilt.

• Cable management device

• VESA flat panel monitor physical mou nting interface (75mm)

• OSD and Power button lockouts

For full Product Specif ications refer to Appendix C.

1-2 Elo Entuitive Touchmonitor User Guide

HAPTER

NSTALLATION AND

This chapter discusse s how to install your LCD touchmonitor and how to insta ll Elo TouchSystems driver software.

Unpac king Your Touc hm onitor

Check that the following 8 items are present and in good condition:

C HAPTER

ETUP

cable

LCD Display

European monitor power cable

Quick Install Guide

Software

Speaker Cable User Guide-on CD, Quick Install Guide and software CD

Serial touchscreenUSB touchscreen cable

Video cable

Speaker cable

Monitor power cable (US/Canada)

2-3

Prod uct O verview

Main Unit

Rear View

LCD Display

Stand

2-4 Elo Entuitive Touchmonitor User Guide

Side View

User Controls

Base Bottom View

2-5

Touch Interface Connec tion

OTE

Your interface cables may hav e been pre-connected to y our monitor at the factory.

Your touchmonitor comes with one of the following touc hscreen connector cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.)

To set up this display, please refer to the following figures and procedures:

Serial Connection

The following illustrat ions guide you step by step in connecting your touchmonitor using a serial cable connec tion.

CAU TION

Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.

Serial touchscreen cable

Removable back cover

Speaker port

Power

Connections on underside

Video cable

Female 9-pin serial Touchscreen connector

Female 15-pin video connector

Speaker

cable

Monitor power cable (US/Canada)

European monitor power cable

2-6 Elo Entuitive Touchmonitor User Guide

STEP 1-Removi ng the Back Co ver

Bottom cut-out

• The cables are routed thro ugh the back of the stand.

• To remove the back cover, place one hand at the top of the stand an d your other hand on the bottom cut-out.

• Pull forward from the bottom cut- out an d twist the cover until it snaps off. The cable ports are located on the underside of your touchmonitor.

2-7

STEP 2-Connecting the Video Cable

Connections on underside

Female video connector

Cable management clip

Video cable

Video port

Ferrite bead

• Tilt the screen up and back to access the connection ports.

• Connect the 15-pin video cable (the ferrite bead end) to the video port on your PC.

• Connect the other end of the video cable to the video connector on your touchmonitor by routing the cable through the hole in the stand.

• Secure the cable to your touchmon itor and PC by turning the screws on the connector clockwi se.

• Place the cable in the cable management clip.

2-8 Elo Entuitive Touchmonitor User Guide

STEP 3-Connecting the S erial Touchscreen Cable

Connections on underside

Female 9-pin Serial Touchscreen connector

Serial Touchscreen cable

• Connect the female end of the serial (RS-232) cable to the serial port on the back of your PC.

• Connect the male e nd of th e cable to t he s erial t ouchsc reen conne ctor on your touchmonitor.

• Secure the cable to your touchmon itor and PC by turning the screws on the connector.

• Route the cable through the cable management clip.

2-9

STEP 4-Connecting the S peaker Cab le

OTE

If you do not wish to connect the speaker cab le, go to step 5.

Speaker cable

Connections on underside

Speaker port

• To use the built in speakers, you need to connect the speaker cable. Connect the speaker cable to the speaker port inside the back of your touchmonitor.

• Connect the other end of the cable to the spe aker connector on your PC.

2-10 Elo Entuitive Touchmonitor User Guide

STEP 5-Connecting the Power Cable

Connections on underside

AC power cable port

Cable management clip

Power cable

Depending on where you live, you will use eit her the European or US/Canadian power cable.

• Connect the female end of the power cable to the power port on the touchmonitor.

• Route the cable through the cable management clip.

OTE

To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord int o a surge protector, and then connect the surge protector to a grounded AC electrical outlet.

STEP 6-Replacing the Back Cover

When all the cables hav e been co nne ct ed:

• Replace the b ack sta nd co v er.

• Power on your PC then your touchmonitor. After a brief pause the picture should appear.

2-11

OTE

CAUT ION

USB Connection

A USB connection can only be used if your PC is running Windows 98, 2000, Me or XP.

The following illust rations guide you step by step in connecting your touchmonitor using a USB cable connection.

Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.

USB touchscreen cable

Removable back cover

Speaker port

Connections on underside

USB port

Video cable

Female 15-pin video connector

Speaker cable

Monitor power cable

(US/Canada)

European monitor

power cable

2-12 Elo Entuitive Touchmonitor User Guide

STEP 1-Removi ng the Back Co ver

Bottom cut-out

• The cables are routed thro ugh the back of the stand.

• To remove the back cover, place one hand at the top of the stand an d your other hand on the bottom cut-out.

• Pull forward from the bottom cut- out an d twist the cover until it snaps off. The cable ports are located on the underside of your touchmonitor.

2-13

STEP 2-Connecting the Video Cable

Connections on underside

Female 15-pin

Cable management clip

Video cable

video

connector

Video port

Ferrite bead

• Tilt the screen up and back to access the connection ports.

• Connect the 15-pin video cable (the ferrite bead end) to the video port on your PC.

• Connect the other end of the video cable to the video connector on your touchmonitor by routing the cable through the hole in the stand.

• Secure the cable to your touchmon itor and PC by turning the screws on the connector clockwi se.

• Place the cable in the cable management clip.

2-14 Elo Entuitive Touchmonitor User Guide

STEP 3-Connecting the U SB Touchscreen Cable

Connections on underside

USB

touchscreen connector

Cable management clip

USB touchscreen cable

• Connect the USB t ouchscree n cabl e to the US B touch screen co nnector on the touchmonitor.

• Connect the other end of the USB touchscreen cable to your PC.

• The touchscreen cabl e connector s should fit snugly into the connectors on your touchmonitor and PC.

• Route the cable through the cable management clip.

2-15

STEP 4-Connecting the S peaker Cab le

Speaker cable

Connections on underside

Speaker port

OTE

If you do not wish to connect the speaker cab le, go to step 5.

• To use the b uilt in s peake rs, you need to connect t he speaker c able. B oth ends of the speaker cable are identical, so you can connect either end of the speaker cable to the speaker port inside the stand of your touchmonitor.

• Connect the other end of the cable to the spe aker connector on your PC.

2-16 Elo Entuitive Touchmonitor User Guide

STEP 5-Connecting the Power Cable

Connections on underside

Power cable

Depending on where you live, you will use eit her the European or US/Canadian power cable.

• Connect the female end of the power cable into the power port on the touchmonitor.

• Route the cable through the cable management clip.

OTE

STEP 6-Replacing the Back Cover

When all the cables hav e been co nne ct ed:

• Put the back stand cover on.

• Power on your PC then your touchmonitor. After a brief pause the picture should appear.

2-17

Optimizing the LCD Display

To ensure the LCD display works well with your compute r, configure the display mode of your graphic card to make it less than or equal to 1024 x 768 resolution, and make sure the timi ng of the display mode is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your touchmonitor are listed in Appendix C.

VESA M ou nt on Yo ur Touchm onitor

Your touchmonitor confo rms to the VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI™) Standard which defines a physical mounting interface for flat panel monitors, and corresponding standards for flat panel monitor mounting device s, suc h as wall and table arms. The VESA mounting interface is loca ted on the back of your touchmonitor and is shipped pre-connected to the base.

M4x0.7 threaded holes

VESA mounting

interface

OTE

The abov e drawing displays the VESA mounting interface after the removal of the mounting cover and base.

2-18 Elo Entuitive Touchmonitor User Guide

Accessing the VESA Mounting Interface

If you want to convert your desktop monitor to a wall mount or kiosk monitor, follow the steps below to acces s the VESA mounting interface.

OTE

You will need a screwdriver f or the following steps.

1 Remove the back cover of the stand by pulling forward on the bottom

cut-out.

2 Carefully lay the monitor face down. At the top of the mounting screw cover

there are two slots. With a screwdriver, pry open the mounting screw cover. The cover fit is tight so remove it carefully.

3 When you remove the mounting screw cover, you will see four screws.

Remove the screws to mount your monitor. Refer to the drawing on page 18.

The following companies provide VESA mounting devices compatible with your touchmonitor:

Ergotron 800-888-8458 651-681-7600 www.ergotron.com

GCX 800-228-2555 707-773-1100 www.gcx.com

Mounting the B ase

You can also mount your touc hmonitor by using the keyholes in the base of the stand. These keyholes provide easy slide on mounting. You can also bolt your touchmonitor to a table top or other flat surface. Please refer to Appendix C for location and dimension of the mounting holes.

Innovative Office Products 800-524-2744 610-253-9554 www.innov-office-prod.com

MRI 800-688-2414 www.mediarecovery.com

2-19

Installing the D river Soft ware

Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers a re located on the enc losed CD-ROM for the following operat ing systems:

• Windows XP

• Windows 2000

• Windows Me

• Windows 98

• Windows 95

• Windows NT 4.0 Additional driver s and driver information fo r other operating systems (i ncluding

MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo TouchSystems web site at www.elotouch.com.

Your Elo touchmonitor is plug-a nd-play compliant. Information on the video capabilitie s of your touchmonitor is sent to your video display adapte r when Windows starts. If Windows detects your touchmonitor, follow the instr uctions on the screen to install a generic plug-and-play monitor.

Refer to the appropriat e following section for driver installation instructions.

2-20 Elo Entuitive Touchmonitor User Guide

Installing the Serial T o uch Driver for Windows XP, Windows 20001, Me, 95/98 and NT 4.0

OTE

For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If the AutoStart feature for your CD-ROM drive is active, the system automatically de tects the CD and starts the setup program.

2 Follow the directions on the screen to complete the driver setup for your

version of Windows.

If the AutoStart featu re is no t acti ve:

1 Click Start > Run. 2 Click the Browse button to locate the EloCd.exe program on the CD-ROM. 3 Click Open, then OK to run EloCd.exe. 4 Follow the directions on the screen to complete the driver setup for your

version of Windows.

1.To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not find a setup.exe fil e within the download.

2-21

Inst a lling the Serial Touch Driver for M S-DOS and Windows 3. 1

You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.

To install Windows 3.x and MS-DOS from Windows 95/98, follow the dire c t io ns be lo w:

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the

CD-ROM (your CD-ROM drive may be mapped to a different drive letter).

3 Type install and press Enter to start the installation. 4 Align the touchscree n.

You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional ins tallation information.

To run the INSTALL program:

1 Type INSTALL at the DOS prompt in the directory containing the driver

inst a l l f i l e s .

2 INSTALL asks you to select the softwar e to install. Then choose

d:\EloDos_W31 from the displ ayed list.

3 INSTALL also asks you for the paths to use during ins tallation, or you may

use its defaults. INSTALL creates directories as necessary, and warns you if they exist.

If you are updating your softwar e, you may wish to specify the paths conta ining the earlier versi ons, and overwrite the obsolete files. All executable programs are upward comp a tib le. Fo r a list of differences from each prev iou s ve rsion of the drivers, be sure to select "Differences from Previous Versions" during the installation process.

INSTALL updates your AUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy of your original AUTOEXEC.BAT file, cal led AUTOEXEC.OLD. If you already have Elo driver commands in your AUTOEXEC.BAT file, they will be commented out.

When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.

If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the Touchscreen Control Panel.

2-22 Elo Entuitive Touchmonitor User Guide

To install Windows 2000 and Windows XP, you must use the "update  driver" method; you will not find a setup.exe file within the download

Installing the USB Touch Driver

Installing the USB Touch Driver for Windows XP, Windows 2000,

Me and 98

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If Windows 98 or Windows 2000 starts the Add New Hardware Wizard:

2 Choose Next. Select “Search for the best driver for your device

(Recommended)” and choose Next.

3 When a list of search locations is displayed, place a checkmark on “Specify a

location” and use Browse to select the \EloUSB directory on the Elo CD-ROM.

4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been

detected, choose Next again.

5 You will see several files being copied. Insert your Windows 98 CD if

prompted. Choose Finish.

If Windows 98 or Windows 2000 does not start the Add New Hardware Wizard:

OTE

For Windows 2000 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

2 Follow the directions on the screen to complete the driver setup for your

version of Windows.

If the AutoStart feature is not active:

version of Windows.

2-23

2-24 Elo Entuitive Touchmonitor User Guide

About T ouchmonitor Adjustments

Your touchmonitor will unlikely require adjustment. Variations in video output and application may requi re adjustments to your touchmonitor to optimize the quality of the displa y.

For best performance, your touchmonitor should be operating in native resolution, that is 1024 x 768 at 60-75 Hz. Use the Display control panel in Windows to choose 1024 x 768 resolution.

C HAPTER

HAPTER

PERATION

Operating in other resolutions will degrade video performance. For further information, please refer to Appendix A.

All adjustments you make to the controls are automatically memorized. This feature saves you from having to rese t your choices every time you unplug or power your touchmonitor off and on. If there is a power failure your touchmonitor settings will not default to the factory specifications.

Using the On- Screen Displa y (OSD) M enus

All adjustments are made by using the on-screen display (OSD) menus. All menu items can be selected by using the buttons on the side bezel.

OTE

OSD menu default is enabled.

3-25

Side Be zel Butt ons

SELECT

Contro l Function

Menu Display on ex it the OSD menus.

Contrast/ Up/Toggle

Volume/Down Toggle

Enter Select item

1. Shortcut to Contrast adjustment

2. Increase value of adjustment items

3. With menu on toggles OSD options

1. Shortcut to Volume adjustment

2. Decrease value of the adjustment items

3. With menu on toggles OSD options

1. Shortcut to Auto Adjust

2. Select- To select the adjustment items from the OSD menus.

3. Auto- To act ivate the “Auto Adjustment” function to obta in an optimum image.

3-26 Elo Entuitive Touchmonitor User Guide

Power Switch Switches the power on/off to your touchmonitor. Enable/ D isable 1. Press th e U p and Down buttons at the same

time to ena ble /d is abl e the MU TE f unc ti ons . OS D menu default is enabled

2. Press the Me nu and Up buttons at the same time and hold for two seconds to enable/disable the OSD functions. OSD menu default is enabled.

3. Press the Me nu and Down buttons at the same time and hold for two seconds to enable/disable the power loc k function. OSD menu default is enabled.

OSD M enu F unction

CONTRAST

Contrast

Controls the picture contrast

Brightness

Controls the picture brightness

V-Position

Controls the vertical position

H-Position

Controls the horizontal position

Recall De faults

Recalls f actory settings of the image parameters

C1/C2/USER (Color)

Using these icons, you can select one of the preset color temperatures (9300°K or 6500°K). Confirm your choice by pres si ng the SELECT button. If you want to change the color temperatu res individually, select USER and confirm by pressing the OSD button SELECT. Now you can use the OSD dial to toggle between the settings R, G and B (red, green and bl ue foregroun d). T o change a setting, first press the SELECT button, then ch oo s e the desired value w ith the OSD dial. To confirm the setting, press the SELECT button again.

If you don’t need to adjust an y further settings, choose the icon to return to the OSD main menu.

Phase

Controls the vertical fine adjustment

Clock

Controls the horizontal fine adjustment

OSD H-Position

Adjusts the horizontal position of the OSD menu

OSD V-Position

Adjust th e vertical position of the OSD men u

OSD Time

Determines how long (in seconds) the OSD menu waits befor e cl osing au to m a tic a lly after no action has been performed.

Auto Adjus t

Autom at ic a lly selects th e o ptional set tings for image parameters (brightness, contrast, image position, phase, etc.)

OSD Language

Selection of the OSD menu langu age: English, French, Ge rm an, Spanish, Japanese.

Image Inform ation

Display s the current graphics mode.

3-27

+ 151 hidden pages

Elo TouchSystems 1525L User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Elo Entuitive Touchmonitor User Guide

Table of Contents

Precautions

Abou t the Pr oduct

Unpac king Your Touc hm onitor

Prod uct O verview

Rear View

Side View

Base Bottom View

Touch Interface Connec tion

Serial Connection

USB Connection

Optimizing the LCD Display

VESA M ou nt on Yo ur Touchm onitor

Accessing the VESA Mounting Interface

Mounting the B ase

Installing the D river Soft ware

Inst a lling the Serial Touch Driver for M S-DOS and Windows 3. 1

Installing the USB Touch Driver

About T ouchmonitor Adjustments

Side Be zel Butt ons

OSD M enu F unction