Elo TouchSystems 1519L, 1919L User Manual

Touchmonitor User
Guide
Elo T ouch Solutions
15.6” and 18.5” LCD
Touchmonitor
Optional Magnetic Stripe Reader
User Guide
Revision C
P/N E356416
T
Elo
1-800-ELOTOUCH
www.elotouch.com
ouch Solutions
Copyright © 2012 ELO Touch Solutions.
All Rights
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permissi on of ELO Touch So lutions .
Reserved.
Disclaimer
The information in this docume nt is subject to change witho ut n otice. EL O Touch Soluti ons and its Affiliates makes no representations or warr anties with respect to the contents herein, and specifically disclaims any implied warranties of merchantabil i ty or fitness for a particular purpose. ELO Tou ch Solutions reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of ELO Touch Solutio ns to notify any person of such revisions or changes.
Trademark
AccuTouch, ELO (logo), ELO Touch Solutions, and IntelliTouch, are trademarks of the ELO Touch Solutions. Windows is a trademark of the Microsoft group of companies. Other product names mentioned herein may be trademarks or registered trade marks of their respective com panies. ELO T ouch Solutio ns claims no interest in trademarks other than its own.
Acknowledgments
iii
Table of
Chapter 1
Introduction 5
Product Description ....................................................5
Precautions.................................................................5
Chapter 2
Installation and Setup 6
Unpacking Y our T ouchmonitor ....................................6
Assembling the stand plate ........................................8
Interface Connection .................................................9
Speakers and Audio ... ................................................9
MSR Interface connection (Optional) .........................10
Product Overview .......................................................11
Main Unit ..............................................................11
Rear View .............................................................11
Mounting the Display ..................................................12
Rear Mounting Using the VESA Interface ..................13
VESA Mounting Options.............................................13
Installing the Driver Software......................................14
Installing the Serial Touch Driver (not applicable
to Acoustic Pulse Recognition and
Projected-Capacitive monitor) .............................15
Installing the Serial Touch Driver for Windows 7, Windows Vista, Windows XP, Windows 2000,
Windows 98/95 and NT 4.0 .............................16
Installing the Serial Touch Driver for Windows 3.1
and MS-DOS ........................................................16
Installing the USB Touch Driver ............................17
Installing the USB Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000,
and Windows 98..............................................17
Installing APR USB Touch Driver for
Windows 7, Windows VISTA and
Windows XP ....................................................17
Chapter 3
Operation 18
About T ouchmonitor Adjustments ...............................18
Bottom Panel Controls..........................................19
Controls and Adjustment ............................................20
OSD Menu Functions . ... .......................................20
OSD Lock/Unlock . ................................................20
OSD Control Options............................................21
Preset Modes .......................................................22
Power Management System.................................23
Display Angle..............................................................23
IntelliTouch Plus Touch Technology ............................24
Projected-Capacitive T ouch Technology .....................25
Gesture Support .........................................................25
ME,
ME,
Contents
Chapter 4
Troubleshooting 26
Solutions to Common Problems .................................26
Appendix A
Native Resolution .......................................................27
Appendix B
Touchmonitor Safety ...................................................29
Care and Handling of Your Touchmonitor ...................30
Appendix C
Touchmonitor Specifications .......................................31
15.6" LCD Touchmonitor (ET1519L) Dimensions .......34
18.5" LCD Touchmonitor (ET1919L) Dimensions .......35
Regulatory Information Warranty
v
39
36
R
C H A P T E
1
Product Description
Your new 1519/1919L touchmonitor combines the reliable performance of touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
This LCD monitor incorporates a 15.6” or 18.5” color active matrix thin-film-transistor (TFT) liquid crystal display to provide high quality display performance. A maximum resolution of WXGA 1366 x 768 is well-suited for displaying both graphics and images. Other features that enhance the performance of this LCD touchmonitor are Plug & Play compatibility, OSD (On Screen Display) controls, an optional magnetic strip reader (MSR), and Elo’s unique zero-bezel Acoustic Pulse Recognition (A PR) touchscreen. In addition, the 1519/1919L is easily configurable
Precautions
Follow all warnings, precautions an d maintenance procedure as recommended in this user’s manual to maximize the life of the touch monitor. See Appendix B for more information on touchmonitor safety .
for either portrait or landscape orientation.
NTRODUCTION
I
1-5
R
C H A P T E
2
This chapter discusses how to install the 151 9L/1919L LCD touchmonitor and the driver software.
Unpacking Y our Touchmonitor
2-6
Check that the following items are pre sent an d in good condition:
LCD monitor VGA cable USB cable Audio cable
Elo
QuickStart
CD
Software
CD and Quick Install Guide Power Brick Serial Cable
NSTALLA TION AND SETUP
I
(not included with A P R mode l)
USA/UL Power cable
Power cable for North America models
Power cable for European models
Europe/VDE power cable UK power cable
Power cable for Japan models
Japanese/PSE power cable Adapter/Terminal
Power cable for Asia models
and
and
or or
China/CCC power cable Taiwan/BSMI power cable Korea/KC power cable
Power cable for Worldwide models
USA/UL Power cable Europe/VDE power cable
2-7
Assembling the stand plate
Pushing the stand plate toward the stand untill it is tight, then fasten the stand plate using captive screw .
2-8
Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and
touchmonitor are turned off.
1 2
USB Cable
Power Brick
1. Connect DC cable of the power brick to the monitor and the other end through AC power
cable to the AC outlet.
2. Connect one end of eith er the touchscreen serial (RS232) cable or the touch screen USB
cable (but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper gro unding.
3. Connect one end of the VGA cable to the rear side of computer and the other to the LCD
monitor . T ighten by turning the two thumb screws clockwise to ensure proper groundi ng.
4. Connect one end of the audio cable to the rear side of computer a nd the other to the LCD
monitor.
5. Facing the monitor, press the power button loca ted on the underside of the botom-right
corner of the monitor.
Speakers and Audio
The touchmonitor includes two built-in speakers. To use the speakers, plug in the audio cable to the Au dio Input port and connect the other end to your computer. T o use headphones, pl ug in the headpho nes to the Audio Output port shown above. When headphones are connected, the sound plays through the headphones only . The volume and muting of the sound can be adjusted by using the “Audio” cho ice from t he On-Screen Display (OSD) Control panel menu as described on page 3-21.
2
Serial Cable
3
4
VGA Cable
Audio Cable
Headphone Cable
2-9
Magnetic Stripe Reader (MSR) Interface Connection (optional)
If the MSR is installed on the monitor, plug the USB cable from the MSR directly to the PC. No drivers are required to be loaded. T o change the MSR functio n mode from keyboar d em ulation to HID , load the “MSR CHA N GE MODE.EXE” utility from the enclosed TouchTools CD or go online to www . elotouch.co m to download this utility .
Note: MSR function mode can be changed to HID mode from keyb oard emulation mode and back using
2-10
the “MSR CHANGE MODE.EXE” utility.
Product Overview
Main Unit
Rear View
Kensington Lock
The Kensington curity device, go to http://www .ke nsington.c om.
TM
TM
lock is a security device that prevents theft. To find out more about this se-
2-11
Mounting the Display
Your medically certified touchscreen displa y conf or ms to the V ESA Flat Panel Mon itor Physical Mounting Interface (FPMPMI) standard. The FPMPMI standard defines a physical mounting interface for flat panel displays. Your display conforms to the corresponding standards for flat panel display mounting devices, such as for walls and table arms. The VESA mounting interface is located on the back of your touchscreen display and is pre-connected to the pedestal.
ET1919LM
ET1519LM
1 Screw location, M4 Phillips, ×4
2-12
Note: Y ou will need a Phillips screwdriver to mount the display or remove the pedestal.
1
1
Figure 2-1 : VESA mounting interface location, pedestal r e moved
1
1
Rear Mounting Using the VESAInterface
1 If the display is already connected to a pedestal, remove the four screw s that c onnect the
pedestal to the display (re fer to Figure2-1 , item 1 ). Separate the pedesta l from the displa y.
2 Reinstall the four screws into the VESA interface mount. Ensure that the monitor is
positioned with the correct side up.
3 Mount the monitor to the wa ll acc ording to the template shown in Figure 2-2. Route the
cables through the cable access opening.
VESA Mounting
The following companies provide VESA mounting devices compatible with your touchscreen monitor:
GCX
800-228-2555 707-773-1100 www.gcx.com
Ergotron
800-888-8458 651-681-7600 www.ergotron.com
Innovative Office Products
800-524-2744 610-253-9554 www.innov-office-prod.com
MRI
800-688-2414 www.mediarecovery.com
Figure 2-2: Rear mount template (not to scale)
ET1519LM ET1919LM
Options
1
1
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