Elo TouchSystems 1247L User Manual
Elo Entuitive Touchmonitor
User Guide
For 12.1" LCD Kiosk Touchmonitors
1247L Series
Revision A
Elo Entuitive Touchmonitor
User Guide
12.1" LCD Kiosk Touchmonitor
1247L Series
Revision A
P/N 008570
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
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iv
Table of Contents
Chapter 1
Introduction 1
Product Description . . . . . . . . . . . . . . . . 1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 2
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Product Overview . . . . . . . . . . . . . . . . . 4
Main Unit . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . 4
Touch I
nterface Connection . . . .
Installing the Driver Software . . . . . . . . . . . 6
Installin
g the Serial Touch Driver. . . . . . . . 7
Installing the Serial Touch Driver for Windows
XP, 2000, Me, 95/98 and NT 4.0 . . . . . . 7
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1 . . . . . . . . . . . . . . 8
. . . . . . . . 5
Chapter 3
Operation 9
About Touchmonitor Adjustments . . . . . . . . . 9
Cont
rols and Adjustment . . . . . . . . . . . . 12
OS
D Menu Functions . . . . . . . . . . . . 12
OSD Control Options. . . . . . . . . . . . . 13
Brightness. . . . . . . . . . . . . . . . . 13
Contrast . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . 13
Color
Auto Tune
Frequency . . . . . . . . . . . . . . . . 14
Phase . . . . . . . . . . . . . . . . . . . 14
T
rack . . . . . . . . . . . . . . . . . . . 14
Text/GRP . . . . . . . . . . . . . . . 14
Hori
Vertica
Language . . . . . . . . . . . . . . . . . 15
Recall . . . . . . . . . . . . . . . . 15
Save Exit
Cancel Exit . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . 13
. . .
zontal . . . . . . . . . . . . 15
. . .
..
l . . . . . . . . . . . . . .
. . .
.
.
. . .
. . . . . . . . . . . . . . . . . 15
.
. . .
15
Chapter 4
Troubleshooting 17
Solutions to Common Problems . . . . . . . . 17
Appendix A
Native Resolution 19
Appendix B
Touchmonitor Safety 21
Care and Handling of Your Touchmonitor. . . . 22
Appendix C
Technical Specifications 23
Display Modes . . . . . . . . . . . . . . . . . 23
To u c h mo n i
AccuTouch Touchscreen Specifications . . . 25
Mounting Options
Hoizontal Mount 26. . . . . . . . . . . . . . .
Vertical Mount 27. . . . . . . . . . . . . . .
No BracketMount 28. . . . . . . . . . . . . . .
tor Specifications . . . . . . . . . . 24
. . . . . . . . . . . . . . . . 26
.
Regulatory Information 31
Warranty 35
In
dex 37
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Product Description
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new touchmonitor combines the reliable performance of
Elo’s touch technology with the latest advances in LCD display design. This
combination of features creates a natural flow of information between a user
and your touchmonitor.
This LCD monitor incorporates 12.1” color active matrix thin-film-transistor
(TFT) liquid crystal display to provide superior display performance. A
maximum resolution of SVGA 800x600 is ideal for displaying graphics and
images. Other outstanding designs that enhance this LCD monitor’s
performance are Plug & Play compatibility, and OSD (On Screen Display)
controls.
N
OTE
Some monitors do not have the touchscreen capability.
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1
C
HAPTER
1
I
NTRODUCTION
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
1-1
About the Product
Your LCD Desktop Touchmonitor is a 12.1” SVGA TFT color display with the
following features:
• High contrast color TFT LCD display support resolution up to SVGA
800x600. Compatible with IBM VGA and VESA.
• Power management system conforms to VESA DPMS standard.
• Universal power adapter.
• Supports DDC1/2B for Plug & Play compatibility.
• Advanced OSD control for picture quality adjustment.
• VESA lat panel monitor physical mounting inerface(75mm)
• Optional touch screen function.
For full Product Specifications refer to Appendix C.
1-2 Elo Entuitive Touchmonitor User Guide
C
HAPTE
2
I
NSTALLATION ANDSETUP
R
This chapter discusses how to install your LCD touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 9 items are present and in good condition:
C HAPTER
2
Brick power supply
Power cable US/Canada
Serial cable
European power cable
OSD Remote
VGA cable
CD and Quick Install
Guide
2-3
Product Overview
Main Unit
Rear View
2-4 Elo Entuitive Touchmonitor User Guide
Touch Interface Connection
N
OTE
:
Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
1 Connect one end of the power adapter to the monitor and the other end to
the connector of the power cord.
2 Connect one end of the video cable to the rear side of computer and the other
to the LCD monitor. Tighten by turning the two thumb screws clockwise to
ensure proper grounding.
3 Connect one end of the touchscreen (RS232) cable to the rear side of
computer and the other to the LCD monitor. Tighten by turning the two
thumb screws clockwise to ensure proper grounding. (optional module)
4 Press the power button on rear panel to turn the monitor power on.
2-5
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems (including
MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo
TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
2-6 Elo Entuitive Touchmonitor User Guide
Installing the Serial Touch Driver
N
Installing the Serial Touch Driver for
Windows XP, 2000, Me,
95/98 and NT 4.0
OTE
:
For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2 If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your
version of Windows.
4 If the AutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your
version of Windows.
2-7
Installing the Serial Touch Driver for MS-DOS and
Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the
directions below:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1 Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2 INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.
2-8 Elo Entuitive Touchmonitor User Guide
About Touchmonitor Adjustments
Your touchmonitor will unlikely require adjustment. Variations in video output
and application may require adjustments to your touchmonitor to optimize the
quality of the display.
For best performance, your touchmonitor should be operating in native
resolution, that is 800x600 at 60-75 Hz. Use the Display control panel in
Windows to choose 800x600 resolution.
C HAPTER
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C
HAPTER
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O
PERATION
Operating in other resolutions will degrade video performance. For further
information, please refer to Appendix A.
All adjustments you make to the controls are automatically memorized. This
feature saves you from having to reset your choices every time you unplug or
power your touchmonitor off and on. If there is a power failure your
touchmonitor settings will not default to the factory specifications.
3-9
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