Elo TouchSystems 1229LWWW User Manual
Elo Entuitive Touchmonitor
User Guide 1229L(WWW)
For 12.1" LCD Touchmonitors with Optional Magnetic Stripe Reader,
Finger Print Reader and Rear Facing Customer Display
Revision A
Elo Entuitive Touchmonitor
User Guide
12.1" LCD Touchmonitor with Optional Mag
Stripe Reader, Finger Print Reader and Rear
Facing Customer Display
ET1229L Series
Revision A
P/N E799279
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com
Copyright © 2003 Elo T ouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, tra nsmitted, transcribed, stored in a retrieval system,
or tra nslated into a ny language or computer language, in a ny f orm or by a ny mea ns, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo T ouchSyste ms.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication a nd to make changes from time to time in the content hereof
without obligation of Elo T ouchSyste ms to notify any person of such revisions or change s.
Trademark Acknowledgments
IntelliT ouch, SecureT ouch, AccuTouch, Entuitive, and MonitorMouse are tra de marks of Elo
T ouchSystems, Inc.
Other product names mentioned here in may be trademarks or registered tra de marks of the ir
respective compa nie s. Elo TouchSystems claims no interest in trademarks other than its own.
Table of Contents
Chapter 1
Introduction 1
Product Description ...................................................1
Detailed LCD Display Performance
Requirements.............................................................2
Customer Display ......................................................3
Serial Version.............................................................3
Fingerprint Reader .....................................................3
Theory of Operation ...................................................4
Sensor Specifications ................................................4
Credit Card Reader ....................................................4
Six Port USB Hub ......................................................5
External 12 VDC Power Supply .................................5
Chapter 2
Installation and Setup 7
Unpacking Your Touchmonitor...................................7
Product Overview ......................................................8
Main Unit ..............................................................8
Rear View ............................................................8
Side View .............................................................9
Base Bottom View................................................9
Kensington™ Lock...............................................10
Serial Interface Connection ........................................11
Remove the Back Cover......................................11
Serial Connection Option .....................................13
USB Interface Connection ...................................19
Replace the Back Cover ......................................23
Optimizing the LCD Display .......................................24
Installing the Peripheral Device Drivers .....................24
Finger Print Reader ..............................................24
Magnetic Stripe Reader........................................25
Testing the Serial Version ..............................25
Testing the USB MSR Keyboard Emulation...25
Testing the USB-HID Class MSR..................25
Rear Facing Customer Display..................................26
Serial Customer Display ......................................26
USB Customer Display........................................26
Installing the Touch Driver Software ..........................27
Installing the Serial Touch Driver .........................28
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 ....28
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1............................................29
Installing the USB Touch Driver...........................30
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me and 98 ......................30
Chapter 3
Operation 31
About Touchmonitor Adjustments ..............................31
Controls and Adjustment ............................................33
OSD Lock/Unlock ......................................................33
Power Lock/Unlock..............................................33
OSD Menu Functions ..........................................33
OSD Control Options ...........................................34
Contrast .........................................................34
Brightness......................................................34
V-Position.......................................................34
H-Position ......................................................34
Recall Defaults...............................................34
Color Temperature .........................................34
Volume ...........................................................34
Sharpness......................................................34
Phase.............................................................35
Clock..............................................................35
OSD H-Position .............................................35
OSD V-Position..............................................35
OSD Time ......................................................35
Auto Adjust.....................................................35
OSD Language ..............................................35
Image Information...........................................35
Power.............................................................35
Power LED Display & Power Saving ...................35
General Power Saving Mode .........................35
Display Angle .............................................................36
Chapter 4
Troubleshooting 37
Solutions to Common Problems.................................37
Appendix A
Native Resolution 39
Appendix B
Touchmonitor Safety 41
Care and Handling of Your Touchmonitor ..................42
Appendix C
Technical Specifications 43
Table of Contents
Display Modes ...........................................................43
Touchmonitor Specifications ......................................44
AccuTouch Touchscreen Specifications .............45
IntelliTouch Touchscreen Specifications..............46
Infrared Touchscreen Specifications ...................47
12.1" LCD Touchmonitor (ET1229L-XXWA-1)
Dimensions ..........................................................48
Regulatory Information 51
Warranty 55
Index 57
USB (Universal Serial Bus) Keyboard
Emulation Swipe Reader ............................................59
Port Powered Swipe Reader Technical
Reference Manual ......................................................93
MSR Device Drivers for Windows
Programming Reference Manual................................111
Serial Interface Customer Pole Display .....................211
USB Interface Customer Pole Display.......................213
Customer Displays User Manual ...............................215
USB Fingerprint Recognition Device .........................234
Product Description
The 1229L is a retail terminal designed to present information to the operator and the customer. The
1229L is available in seri al and USB versions. The 1229L functionally consists of a 12.1” LCD main
display with a touchscreen, an optional vacuum fluorescent display (VFD) Customer Display, an
optional fingerprint reader (USB version only), an optional credit card reader, and a 6 port USB
(USB version only) Hub. The main display element is a 12.1 inch di agonal SV GA resolution (800x600)
LCD display. The main display will consist of an LCD Display and touchscreen. Three types of
touchscreens ca n be selected in the 1229L as options. They are AccuTouch, Intellitouch, a nd IR. The
Customer Display is a twenty character two line vacuum fluorescent display (VFD). The VFD can
display 40 characters in a 20 character 2 row f ormat. Ea ch character is made by various fonts using
a 5x7 pixel format matrix. The fingerprint reader translates illuminated image s of fingerprints into
digital code for further software processing, e.g. enrollment (fingerprint registration) and verification (authentication of registered users). The fingerprint rea der use s the SEIR method and CMOS
image sensor to capture high contrast, high resolution fingerprint images. A series of algorithms
extracts minuti ae data from the image, ma pping the distinguishing chara cteristics of fingerprint ridge
ends, splits, dots, a nd arches. To identify or verify a fingerprint, a proprietary matching algorithm
compares the extracted minutiae points from the input fingerprint on the optical module to a previously stored sample. The entire matching proce ss takes roughly one second. There is a fingerprint
reader availa ble in the USB version of the 1229L and none in the serial version of the 1229L.
C H A P T E R
1
INTRODUCTION
1-1
The credit card rea der reads all three stripes on a standard credit card or drivers license. The credit
card is rea d by sliding the credit card, stripe side toward the display through the credit card reader
forward or backward. There is a seri al credit card reader and a USB credit card rea der.
The Hub provides 4 internal USB ports to be used by the credit card reader, the fingerprint reader,
the touchscreen, a nd the customer display . The hub also supplie s two USB ports to the outside of the
back of the 1229L for external use.The hub is only used by the USB version of the 1229L. The
1229L is powered by 12 VDC from a universal type power supply brick.
Detailed LCD Display Performa nce Require ments
12.1” TFT LCD Display Panel
Display Format: 800 x 600
Display area 12.1” 246.0mm (H) x 184.5mm (V)
Pixel Pitch 12.1” 0.3075mm (H) x 0.3075mm (V)
Contrast Ratio 450 typical
Brightness 350 nits typical with no touchscreen; 287 nits with
AccuTouch; 322 nits with IntelliT ouch; 322 nits
with IR
Accutouch Tra nsmission 82% typical
IntelliTouch Transmission 92% typical
IR T ouchscreen Transmission 92% typical
Response Ti me Tr = 15 msec/Tf =30 msec typical
Display Color 16.2 million colors with dithering
Horizontal Viewing Angle +/- 65 degrees typical at CR=10
V ertical Viewing Angle -50/+45 degrees typical at CR=10
1-2 Elo Entuitive Touchmonitor User Guide
Video Interfa ce Connector The video interface connector is a High density 15 pin type
HD-15.
Indicator La mps The LCD display shall provide an indicator lamps to give the
status of the Power Ma nage ment Syste m
Audio Jack Provides for audio input signal to the stereo speakers mounted
in the 1229L.
Customer Display
The Customer Display is a twenty chara cter two line va cuum fluorescent display (VFD). It consists
of a VFD and VFD controller. There is a serial version controller and a USB controller. The actual
VFD is common to the seri al and USB versions.
Serial Version
Optical Parameters
Characters per row 20
Number of rows 2
Character 5x7 dot matrix
configuration
Character Height 9.5 mm
Character width 6.2 mm
Character ASCII
configuration
Character color Blue green
MTBF 300,000 hours
Fingerprint Reader
There is a fingerprint reader in the USB version and none in the serial version.
General D escri ption-FDU01B is a PC peripheral FRD (Fingerprint Recognition
Device) for USB (Universal Seri al Bus) connections.
1-3
Specifications
Sensor SecuGen FOR
Image Capture Speed 600ms / frame
Image Tra nsfer Speed 500Byte / ms
Pixel Resolution 356 x 292
USB Signaling T ype Full Speed T ype
Theory of Operation
The USB host initiates communication with the FDU01 using operation commands (Sensor LED On,
Fingerprint Capture Start and Stop). Fingerprint data are then captured by the CMOS sensor at a total
image size of 356 x 292 with 8-bit gray level. The image frame transfer speed is 500 bytes/ms. It
takes about 600 milliseconds to send one fra me of image data over USB protocols.
FDU01 uses the SecuGen FOR (Fingerprint Optic Reader).
Sensor Specifications
Sensor CMOS Im age Se nsor
Resolution 500dpi
V erifying Ti me < 1sec
Image Capture Error Rate < 0.1%
Life Ti me T ypically 40,000Hrs
Credit Card Rea der
There is a serial credit card reader and a USB credit card rea der.
The USB version is available in HID and Keyboard emulation versions. The reader reads all three
stripes on a standard credit card or drivers license. A green LED provide s the operator with continuous status of the rea der operations.
Reference Standards-Conform to International Standards Orga nization, America n National
applica ble standards Standards Institute, California Drivers License, American
Association of Motor V ehicle Administrators
Message Format ACCII
Card Speed 3 to 50 IPS
MTBF Electronics 125,000 hrs; Head 1,000,000 passes
1-4 Elo Entuitive Touchmonitor User Guide
Six Port USB Hub
The Hub provides 4 internal USB ports to be used by the credit card reader, the
fingerprint reader, the touchscreen, a nd the customer display. The hub also
supplies two USB ports to the outside of the back of the 1229L for external use.
The hub is only used by the USB version of the 1229L. The hub meets the
following requirements:
Specification
Full complia nce with USB specification 1.0, 1.1 and HID Class
Definition Rev 1.0.
Hub shall be self powered
Hub shall provide 2 external a nd 4 internal downstream ports with individual
port over current detection, protection a nd recovery. Supports both Open Host
Controller Interface (OHCI) and Universal
Host Controller Interface (UHCI).
Supports Suspend a nd Resume operation.
Bus fault detection a nd recovery.
External 12 VDC Power Supply
The 1229L shall be powered by 12 VDC from a universal type power supply
brick. The power supply shall provide the following ca pa bility:
Input voltage 100 to 240 vac
Input frequency 47 to 63 hz
Output voltage 12 vdc
Output line a nd loa d regulation +/- 2%
1-5
1-6 Elo Entuitive Touchmonitor User Guide
INST ALLA TION AND SETUP
This chapter discusses how to install your LCD touchmonitor and how to install
Elo T ouchSystems driver software.
C H A P T E R
2
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
T ouchmonitor
Serial cable USB cable
(one for each option)
Brick power supply VGA ca ble
OR
CD and Quick Install
Power cable US/Ca na da European power cable Guide
2-7
Product Overview
Main Unit
Rear View
2-8 Elo Entuitive Touchmonitor User Guide
Side View
Ba se Bottom V iew
2-9
Kensington™ Lock
The Kensington™ lock is a security device that prevents theft. T o find out more
about this security device, go to http://www.kensington.com.
2-10 Elo Entuitive Touchmonitor User Guide
Serial Interface Connection
Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-
232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.)
To set up the display, please refer to the following figures and procedures:
Remove the Ba ck Cover
The cables are connected at the ba ck of the monitor.
• T o remove the cover , grasp the lip of the cover and pull towards you until it sna ps of f.
2-11
CAUTION Before connecting the cables to your touchmonitor a nd PC, be sure that the
computer and touchmonitor are turned off.
NOTE: Before connecting the cables to the touchmonitor, route all the cables through th e
hole in the stand a s shown in the picture above.
2-12 Elo Entuitive Touchmonitor User Guide
Serial Connection Option
The following illustrations guide you step by step in connecting your
touchmonitor using a serial ca ble connection.
• Connect one end of the video cable to the rear side of computer and the other
to the LCD monitor. Tighten by turning the two thumb screws clockwise to
ensure proper grounding.
2-13
• Connect one end of the brick power supply to the monitor and the other end
to the connector of the power cable.
• Connect the power cable to the power port in the monitor.
• After connecting the power cable, secure the cable under the cable
2-14 Elo Entuitive Touchmonitor User Guide
• Connect one end of the speaker cable to the speaker port in the computer
a nd the other end to the port in the monitor
• After connecting the speaker cable, secure it under the ca ble management
clip.
2-15
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