Elo TouchSystems 1228L, 1225L User Manual

Copyright © 2001 Elo T ouchSystems Inc. All Right s Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and spe­cifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgment s
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
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Table of Contents
Usage Notice
Precautions ................................................................................. 3
Introduction
About the Product ....................................................................... 4
Package Overview...................................................................... 5
Installation
Product Overview........................................................................ 6
Start Your Installation .................................................................. 7
User Controls
Front Panel Controls ................................................................... 9
How to Use the OSD Menus....................................................... 10
On-Screen Display Menus ......................................................... 11
Appendices
Troubleshooting........................................................................... 14
Warning Signal............................................................................ 15
Product Dimensions ................................................................... 16
T ouchmonitor Specifications......................................................... 17
Compatibility Modes ................................................................... 19
Installing the Driver Software....................................................... 20
Regulatory Information ................................................................. 23
Warranty ....................................................................................... 25
Usage Notice
Warning- T o prevent the risk of fire or shock hazards, do not
expose this product to rain or moisture.
Warning- Do not open or disassemble the product as this
may cause electric shock.
Precautions
Follow all warnings, precautions and maintenance as recom­mended in this user’s manual to maximize the life of your unit.
Do:
q Turn off the product before cleaning. q Use only a dry soft cloth or clean wipe when cleaning the
LCD panel surface.
q Use a soft cloth moistened with mild detergent to clean the
display housing.
q Use only high quality and safety approved AC/DC power
adapter.
q Disconnect the power plug from AC outlet if the product is not
used for a long period of time.
3
Don’t:
q Do not touch the LCD panel surface with sharp or hard objects. q Do not use abrasive cleaners, waxes or solvents for your
cleaning.
q Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- Place in direct sunlight.
4
Introduction
About the Product
This product is a 12.1” SVGA TFT color LCD touchmonitor with the following features:
q Direct analog RGB input q Active matrix TFT LCD technology q 12.1” diagonal screen size q 16.7 million displayable colors q SVGA 800 x 600 addressable pixels q Auto-adjustment q Full screen re-scaling capability q 31 ~ 54kHz horizontal scan q 56 ~ 85Hz high refresh rate q Multilingual OSD user controls q VESA DPMS power saving q Serial touch interface (RS232 cable) q Built-in speakers q Patented touch technology of Elo TouchSystems.
For full product specifications refer to
T ouchmonitor Specifications
16.
, page
Package Overview
Check that the following 10 items are present and in good condition:
US/Canada Power Cord
LCD T ouchmonitor
5
VGA Signal Cable
Manual
CD
Software
User’s Guide and software CD
Mac Video Adapter
Audio-In Cable
Power Adapter
European power cable
RS-232 T ouchscreen
Interface Cable
6
Installation
Product Overview
u
Main Unit
LCD T ouchmonitor
St and
u
Rear View
MENU SELECT
Power
Switch
Ear
Phone
User Controls
Audio
In
Power DC-In
Display
Input
RS-232
Touch
Interface
Start Y our Installation
u
Connecting the T ouchmonitor (Figure 7.1)
T o setup this touchmonitor , please refer to the following figure and proce-
dures.
1. Be sure all equipment is off.
2. Connect the VGA signal cable from display input connector to the 15-pin connector of your host computer and tighten the screws.
3. Connect the female end of the touchscreen cable to the serial port on the back of your PC, and the male end of the cable to your touchmonitor.
4. Connect the DC power cord to the power connector; plug one end of the AC power cord into the power adapter , and then the other end into an electrical outlet.
5. Connect the Audio-In cable from audio input port of your touchmonitor to the Audio-out port of your computer . If you need to use earphone, connect your earphone cable to the earphone port of your display .
6. Turn on both your computer and touchmonitor .
7
u
Tilt
Grasp both sides of the monitor screen with your hands and adjust the tilt as desired.
u Install Driver Software
Please refer to page 20 for driver software instructions.
8
Power Adapter
Power Cord
RS-232 Touch
Mac Adapter
Cable
VGA Signal Cable
Audio-In Cable
(Figure 7.1)
Notice:To ensure the LCD display works well with your computer, please configur e the display mode of your graphic card to less than or equal to 800 x 600 resolution. Make sure the timing of the display mode is compatible with the LCD display. We have listed the Compatibility Modes of this LCD display in the appendices for your reference.
User Controls
Front Panel Controls
MENU SELECT
9
No. / Icon Control Function
MENU Menu button Displays the OSD menusSELECT Select Selects the adjustment items
3 Decrease / Select Decr eases value of the
4 Increase / Select Increases value of the
Power LED 1. Green indicates the display
is turned on.
2. Amber indicates the display in power-saving mode.
from OSD menus.
adjustment items or selects the functions.
adjustment items or selects the functions.
10
How to Use the OSD Menus
1. Press the “MENU” button to pop up the on-screen menu and to toggle between Main Menu Page 1 to Page 3.
2. Choose the adjustment items by pressing the “ SELECT” button.
3. Adjust the value of adjustment items by pressing the “ 3 ” & “ 4 ” buttons.
4. Press the “ MENU” button again to turn off the OSD menu. If you don’t operate the OSD menu in a pre-set time, the OSD will automatically disappear.
On-Screen Display Menus
First OSD Menu:
Main Menu
Page 1
Brightness
Contrast Horizontal Position Vertical Position Frequency Tracking
11
-
43
+
4 Brightness
Adjusts the brightness of the image.
4 Contrast
Adjusts the contrast of the display image.
4 Horizontal Position
Adjusts the horizontal position of the image.
4 Vertical Position
Adjusts the vertical position of the image.
4 Tracking
Synchronizes the signal timing of the display to that of the graphic card. When you are experiencing an unstable or flickering image, use this function to make an adjustment.
4Frequency
Changes the display data frequency to match the frequency of your graphic card. When you are experiencing a vertical flickering bar, use this function to make an adjustment.
12
Second OSD Menu:
Main Menu
Page 2
Auto-Adjustment
Re-Scaling Display Mode OSD Off-Time Language Text-Graphic
4Auto-Adjustment
Choose this function to obtain an optimum image.
YesNO
4Re-Scaling
If the input resolution is less than 800 x 600, you can select this function to obtain the full screen image.
4Display Mode
Select this function to demonstrate the display resolution, vertical refresh, and horizontal scan of the current mode.
4OSD Off-Time
Adjusts the time period in which the OSD menu will disappear .
4Language
Choose the language you need; English, French, German, Spanish and Jap anese.
4Text-Graphic
T oggles between VGA text mode (mode M03H) and graphic mode (mode M13H).
Third OSD Menu:
13
Main Menu
Page 3
Volume
Mute Reset
-
43
+
4 Volume
Allows you to control the volume of sound,
4Mute
Allows you to disable the sound immediately .
4Reset
Returns the display parameters of the current mode to the factory defaults.
14
Appendices
Troubleshooting
If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please contact your local dealer or our service center. Please refer to the back cover of this manual for the phone number of the Elo TouchSystems office nearest you.
Problem: No image appears on screen.
Check that all the I/O and power connectors are correctly and
4
well connected as described in the “ Installation ” section. Make sure the pins of the connectors are not crooked or broken.
4
Problem: Partial image or incorrectly displayed image.
Check to see if the resolution of your computer is higher than that
4
of the LCD display . Reconfigure the resolution of your computer to less than or equal to 800
4
x 600.
Problem: Image has vertical flickering line bars.
Use “ Frequency ” to make an adjustment.
4
Check and reconfigure the display mode of the vertical refresh
4
rate of your graphic card to make it compatible with the LCD display .
Problem: Image is unstable and flickering
Use “ Tracking ” to make an adjustment.
4
Problem: Image is scrolling
Make sure the VGA signal cable (or adapter) is well connected.
4
Check and reconfigure the display mode of the vertical refresh
4
rate of your graphic card to make it compatible with the LCD display .
Problem: Touch doesn’t work
Make sure the touchscreen cable is securely attached at both ends.
4
W arning Signal
Sometimes you will see warning messages from the LCD screen. This means that the LCD display cannot receive the signal from the computer graphic card.
There are three situations where this may happen. Please check the connected cables or contact your local dealer for more information.
4No Signal
This message means that the LCD display has been powered on but it cannot receive any signal from the computer graphic card. Check all the power switches, power cables, and VGA signal cable.
4Going to Sleep
This message means that the LCD display is in power saving mode. In ad­dition, the LCD display will go to the sleep mode when experiencing a sudden signal disconnecting problem.
15
4Unsupport Mode
This message means that the signal of the computer graphic card is not compatible with the LCD display . When the signal is not included in the compatibility mode we have listed in the Appendices of this manual, the LCD display will show this message.
16
Product Dimensions
340mm/13.4”
286.7mm/11.3”
Front View
Side View
T op View
170mm/6.7”
Touchmonitor Specifications
12” LCD T ouchmonitor (ET12-XXWC-1) Specifications
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AccuT ouch T ouchmonitor Specifications
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Compatibility Modes
19
Mode
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AGVASEV084x046583.34
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AGVSASEV006x008579.64
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Resolution
(Hz)
V . Frequency
H. Frequency
(kHz)
20
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
Windows 2000 Windows Me Windows 98 Windows 95 Windows NT 4.0
Additional drivers and driver information for other operating sys­tems (including MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo TouchSystems web site at www.elotouch.com.
Y our Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows de­tects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor .
Installing the T ouch Driver for Windows 2000, Me, 95/98 and NT 4.0
Refer to the appropriate following section for driver installation instructions.
Note: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.
1.Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the
system automatically detects the CD and starts the setup pro­gram.
2. Follow the directions on the screen to complete the driver setup for your version of Windows.
If the AutoS tart feature is not active:
1. Click Start > Run.
2. Click the Browse button to locate the touch.exe pro­gram on the CD-ROM.
3. Click Open, then OK to run touch.exe.
4. Follow the directions on the screen to complete the driver setup for your version of Windows.
Installing the Touch Driver for MS-DOS and Windows 3.1
Y ou must have a DOS mouse driver (MOUSE.COM) inst alled for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.
T o install Windows 3.x and MS-DOS from Windows 95/98, fol­low the directions below:
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1. Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2. From DOS, type d:\EloDW to change to the correct di­rectory on the CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3. Type inst all and press Enter to start the inst allation.
4. Align the touchscreen.
Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information. The driver guide can be found on Elo’s web site at www .elotouch.com.
22
T o run the INST ALL program:
1. Type INSTALL at the DOS prompt in the directory con­taining the driver install files.
2. INSTALL asks you to select the software to install. Then choose d:\EloDW from the displayed list.
3. INSTALL also asks you for the paths to use during in­stallation, or you may use its defaults. INST ALL creates directories as necessary , and warns you if they exist.
If you are updating your software, you may wish to specify the paths containing the earlier versions, and overwrite the obsolete files. All executable programs are upward comp atible. For a list of differences from each previous version of the drivers, be sure to select “Differences from Previous V ersions” during the instal­lation process.
INST ALL updates your AUTOEXEC.BA T file with the drivers you select. INST ALL makes a copy of your original AUTOEXEC.BA T called AUT OEXEC.OLD. If you already have Elo driver commands in your AUT OEXEC.BA T file, they will be commented out.
When INST ALL is finished, it leaves a file called GO.BA T in the subdirectory you specified. GO loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the T ouchscreen Control Panel.
Regulatory Information
I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current require-
ments indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are hazard­ous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.
C) This equipment is provided with a detachable power cord which has an integral safety ground wire and 3-prong connector intended for connection to a grounded safety outlet.
1) Do not substitute the cord with other than the provided approved type. Under no circumstances use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
2) The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
3) Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.
II. Emissions and Immunity Information A) Notice to Users in the United States: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interfer­ence in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruc­tions, may cause harmful interference to radio communications.
B) Notice to Users in Canada: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrie Canada.
23
C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emis­sions or immunity as required by the following standards:
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards:
This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equip­ment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
24
1) In order to meet emission and immunity requirements, the user must observe the following:
a) Use only the provided I/O cables to connect this digital device with any computer.
b) To ensure compliance, use only the provided manufacturer’s approved line cord.
c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television reception, or any other device:
a) Verify as an emission source by turning the equipment off and on. b) If you determine that this equipment is causing the interference, try to
correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected
receiver. iii) Reorient the affected receiver’s antenna. iv) Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does
not use. (Unterminated I/O cables are a potential source of high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experi­enced radio or television technician.
W arranty
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and compo­nents of the product are: 3 years monitor, 10 years IntelliT ouch screen, 5 years AccuT ouch screen, 5 years Controller.
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the compo­nents delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such prod­uct, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Prod­uct in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by , at Seller’ s options, either (i) modi­fying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at Seller’s f acilities or at Buyer’s premises. If Seller is unable to modify, repair , or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’ s stated W ar ranty Period.
25
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REM­EDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHER­WISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR O THER WISE. NO EMPLO YEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WAR­RANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
26
SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIM­ITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PRO­CUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full re­sponsibility for all warranty and other claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufac­tured or supplied by Seller. Buyer is solely responsible for any and all repre­sentations and warranties regarding the Products made or authorized by Buyer . Buyer will indemnify Seller and hold Seller harmless from any liability , claims, loss, cost, or expenses (including reasonable attorney’ s fees) attributable to Buyer’s products or representations or warranties concerning same.
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