Elo Touch Solutions IDS ET6553L, IDS ET5553L operation manual
User Manual
IDS ET6553L/ET5553L
UM600326
Rev.
E, page
1 of
40
USER MANUAL
Elo Touch Solutions
IDS ET6553L/ET5553L Display
–
User Manual
IDS ET6553L/ET5553L
UM600326
Rev.
E, page
2 of
40
Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties
with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, and EloView are trademarks of Elo and its Affiliates.
–
User Manual
IDS ET6553L/ET5553L
UM600326
Rev.
E, page
3 of
40
Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................... 4
Section 2: Unpacking ................................................................................................................................................................................................................................. 5
Section 3: IDS Display Installation ............................................................................................................................................................................................................. 8
Section 4: Mounting Information .............................................................................................................................................................................................................. 11
Section 5: Operation ................................................................................................................................................................................................................................ 18
Section 6: Maintenance Information......................................................................................................................................................................................................... 28
Section 7: Technical Support ................................................................................................................................................................................................................... 29
Section 8: Regulatory Information ............................................................................................................................................................................................................ 30
Section 9: Warranty Information ............................................................................................................................................................................................................... 37
Section 10: Appendix A ............................................................................................................................................................................................................................ 38
–
User M
anual
IDS ET6553L/ET5553L
UM600
326 Rev.
E, page
4 of
40
Section 1: Introduction
Product Description
Your new Interactive Digital Signage (IDS) Display combines Elo Touch Solutions reliable performance with the
latest developments in touchscreen technology and display design. This combination of features creates a natural
flow of information between a user and the IDS Display.
This IDS Display incorporates a 10-bit color, active matrix thin-film-transistor, and digital signage LCD panel to
provide superior display performance. It outputs 4K resolution (3840 x2160) suitable for displaying graphics and
images. Other features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in
speakers and headphone output capability, Touch On-Screen Display (OSD) controls, and a family of IDS
computer modules.
Elo Computer modules can be installed to the back of the IDS Display to convert it into an IDS All-in-One
touchcomputer.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your
unit and prevent risks to user safety.
For your health and safety, it is strongly recommended that at least two people handle, lift, and/or move these IDS
Displays.
This manual contains information that is important for the proper setup and maintenance of the IDS monitor. Before
setting up and powering on your new IDS Display, read through this manual, especially the Installation, Mounting,
and Operation chapters.
CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to
the Instructions.
–
User M
anual
IDS ET6553L/ET5553L
UM600
326 Rev.
E, page
5 of
40
Section 2: Unpacking
Unpacking the Interactive Digital Signage (IDS) Display
To unpack the IDS, follow these steps:
1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks
should be at the ‘bottom’.
2. Unlock and remove all 4 hinged plastic locks.
–
User M
anual
IDS ET6553L/ET5553L
UM600
326 Rev.
E, page
6 of
40
3. Once the locks are removed, lift the cartons top lid off the bottom frame.
4. With the top lid removed, you now have access to the IDS Display and the included accessories.
–
User M
anual
IDS ET6553L/ET5553L
UM600
326 Rev.
E, page
7 of
40
Verify that the box contains:
• IDS ET6553L/ET5553L IDS Display:
• HDMI 2.0 cable
• USB 3.0 cable (Type A plug to Type B plug)
• power cable, IEC 60320-C13 to NA plug
• power cable, IEC 60320-C13 to EU/KR plug
• power cable, IEC 60320-C13 to UK plug
• Serial 3.5mm male to Serial DB9 female cable
• Energy label according to EU Regulation 1062/2010
• 2x Stylus Active or Passive depending on the monitors touch technology.
o Active stylus for Projected Capacitance model
o Passive Stylus for Infrared model
• Quick Install Guide
• OKTOPUS license card
–
User M
anual
IDS ET6553L/ET5553L
UM600
326 Rev.
E, page
8 of
40
Section 3: IDS Display Installation
Connector Panel and Interfaces
Remove the cable cover located on the back-right side of the IDS Display (when viewed in landscape
orientation) to access the connector panel.
IDS Display I/O ports
Optional Expansion Bay
(Elo Conference Hub)
HDMI 1
HDMI 2
DisplayPort
Touch USB
OSD Remote
Serial RS-232
Audio Out
–
User M
anual
IDS ET6553L/ET5553L
UM600
326 Rev.
E, page
9 of
40
IDS Display: Connecting to an External Computer
1. Connect the included HDMI cable (or your own or DisplayPort cable) between the monitor and the video
source.
2. Connect the USB touch cable between the monitor and your host PC.
3. Select the correct power cable for your region. Connect the cable from the IDS Display POWER IN connector
to the AC power source.
4. As soon as power is detected, the monitor will turn on.
5. In order to access the power, OSD menu and Video Select button, open the door that is located on the right
side of the monitor.
Power
OSD Menu
Video Select
–
User M
anual
IDS ET6553L/ET5553L
UM600
326 Rev.
E, page
10 of
40
IDS Display: Connecting to the Elo Computer Module (ECM)
1. Remove the cover in order to expose the computer module docking area.
2. Slide the Elo Computer Module into the bay and secure the ECM with the locking screws.
a. Note: The ECM can be plugged in while there is power the monitor.
3. As soon as video is detected, the monitor will begin to display the content.
Visit the Elo Touch Solutions website www.elotouch.com for:
•
Updates to the monitor firmware
•
Detailed driver installation guides
•
Touch drivers for other operating systems
TouchPro and Infrared units are HID compatible and do not require an Elo touch driver. If an Elo touch driver has previously been installed on the host
computer, remove this driver by opening Control Panel and selecting the option to remove the driver completely.
–
User M
anual
IDS ET6553L/ET5553L
UM600
326 Rev.
E, page
11 of
40
Section 4: Mounting Information
Note: It is strongly recommended that at least two people handle, lift, or move the IDS
Display.
Note: Do not leave the IDS Display facing down for long periods of time as this will cause
permanent damage to the LCD panel.
Mounting Orientations
The following mounting orientations are supported: landscape, portrait and tabletop.
Landscape Orientation
When mounting the IDS Display in landscape orientation, ensure that the Elo logo appears in the same location as the pictures below.
–
User M
anual
IDS ET6553L/ET5553L
UM600
326 Rev.
E, page
12 of
40
Portrait Orientation
When rotating the IDS Display to portrait orientation, ensure that the Elo logo appears in the same location as the pictures below. The IO ports
will be located at the bottom.
Tabletop
When the IDS Display is used in tabletop application, support the IDS Display using the VESA mounting pattern on the rear to support the
weight of the IDS Display. Additional support around the edge may also be added if desired to maintain flatness of the touch screen.
Cooling methods must be put in place to ensure that the air temperature beneath the monitor does not exceed the operating specifications.
Refer to the Operating & Storage Conditions section for tabletop mode requirements.
–
Loading...