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USER MANUAL
Elo Touch Solutions
ESY15i2 15.6” Windows I-Series AiO Interactive Signage
ESY22i2 21.5” Windows I-Series AiO Interactive Signage
ESY15i5 15.6” Windows I-Series AiO Interactive Signage
ESY22i5 21.5” Windows I-Series AiO Interactive Signage
UM600086 Rev. A
User Manual: Windows I-Series AiO Interactive Signage
UM600086 Rev A, Page 1 of 45
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Copyright © 2016 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission
of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its
Affiliates (collectively "Elo") makes no representations or warranties with respect to the contents
herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular
purpose. Elo reserves the right to revise this publication and to make changes from time to time in the
content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, and T ouchPro are trademarks of Elo and its Affiliates. Windows is a
trademark of Microsoft Corporation
.
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Table of Contents
Read this first .......................................................................................................... 5
Product Description ............................................................................ 7
Precautions ......................................................................................... 7
I-Series Layout .................................................................................... 8
Elo Expansion Module (optional for POS capability) Layout ............... 9
Chapter 2: Getting Started ..................................................................................... 11
Unpacking the Windows I-Series AiO Interactive Signage ............... 11
General Mounting Information .......................................................... 12
Rear VESA Mount ............................................................................ 13
Chapter 3: Operation ............................................................................................. 14
General Information .......................................................................... 14
Front OSD Control Buttons ............................................................... 14
L.E.D. Functionality – POWER LED ................................................. 15
L.E.D. Functionality – Wireless LAN LED ......................................... 15
L.E.D. Functionality – Ethernet LED (i2 product shown) ................... 16
Using the Input/output Panel (i2 product shown) .............................. 16
Setting Up the Operating System ..................................................... 16
Creating the Recovery Flash Drive ................................................... 19
Recovering the Operating System .................................................... 23
Chapter 4: Options and Upgrades ....................................................................... 26
Optional Peripherals Kits .................................................................. 26
Magnetic Stripe Reader Kit (E001002) ............................................. 26
Near Field Communication Kit (E001004) ........................................ 28
Barcode Reader Kit (E093433) ......................................................... 30
I-Series 15.6” Stand Kit (E044162) ................................................... 32
I-Series 21.5” Stand Kit (E044356) ................................................... 33
I-Series Wall Mount Kit (E143088) .................................................... 34
Chapter 5: Technical Support ............................................................................... 34
Trouble Shooting for Common Problems .......................................... 35
Technical Assistance ........................................................................ 35
Chapter 6: Safety & Maintenance ........................................................................ 36
Safety ................................................................................................ 36
I-Series Care and Handling .............................................................. 37
Waste Electrical & Electronic Equipment .......................................... 38
Chapter 7: Regulatory Information ...................................................................... 39
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Chapter 8: Warranty Information ......................................................................... 44
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Read this first
Before using the I-Series for Windows, read the important safety and handling information (this
section), Safety & Maintenance (Chapter 6), Regulatory Notice (Chapter 7), and the Warranty
Information (Chapter 8) chapters in this user manual.
This section provides guidance on the safe handling and use of your I-Series for Windows.
Please read to understand all of the details.
ENERGY STAR Support information
Your touchcomputer is ENERGY STAR® qualified. Elo is a partner in the Environmental
Protection Agency’s (EPA) ENERGY STAR® Program and has designed the
computer to meet the latest ENERGY STAR® guidelines for energy efficiency.
Your touchcomputer ships with the power management options preset to a
configuration that will provide the most stable operating environment and optimum
system performance.
To conserve energy, your computer is set to dim the display after 5 minutes of inactivity, and
enter the low-power Sleep mode which shuts down the system after 30 minutes of inactivity. We
recommend that you leave this and other energy saving features active, so that your
touchcomputer will operate at its maximum energy efficiency. You can wake the touchcomputer
from Sleep mode by pressing the power button.
When considering additions to your business, purchase products that have earned the
ENERGY STAR® for all your equipment needs, which can save your money, save energy, and
help protect the climate.
Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more
information regarding the ENERGY STAR® Program.
Important safety and handling information
To avoid personal injury, property damage, or accidental damage to your Elo I-Series for
Windows (hereafter referred to as the I-Series or touchcomputer), please read through all of the
information provided in this section before using the I-Series.
For detailed operating instructions, refer to the I-Series User Manual (this publication).
Protect your data and software:
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Do not delete or change the name of files or directories that were not created by you; as this
may prevent the I-Series software from operating properly.
Be aware that accessing network resources can render your I-Series vulnerable to computer
viruses, hackers, spyware, and other malicious activities that might damage your I-Series,
software, or data. It is your responsibility to ensure that your I-Series has adequate protection
in the form of firewalls, antivirus software, and anti-spyware software and keep them up to
date.
Keep electrical appliances such as an electric fan, radio, high-powered speakers, air
conditioner, and microwave oven away from your I-Series because the strong magnetic fields
generated by these appliances can damage the screen and the data on the I-Series.
Take precautions with plastic bags:
The I-Series comes with plastic packaging material.
DANGER: Plastic bags can be dangerous. Keep plastic bags away from babies and
children to avoid danger of suffocation.
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Chapter 1: Product Overview
This chapter provides an overview of the new Elo I-Series for Windows, including the locations
of the connectors and controls, I-Series features, accessories, specifications, and operating
environment.
Product Description
The new Elo I-Series for Windows combines Elo reliable performance with the latest
developments in touchscreen technology and display design. This combination creates a
natural flow of information between a user and the I-Series for Windows.
The I-Series for Windows provides a powerful, compact, and configurable interactive display in
two screen sizes: 15.6-inch, and 21.5-inch. These models are ruggedized and available with
our industry-leading Elo touch technology: TouchPro® PCAP (projective capacitive). Both 15"
and 22" I-Series models integrate with 1920x1080 LCD panel to provide superior display
performance for displaying images and running applications. The i2 models are fan-less —
well-suited for environments where noise may be an issue. The i5 models with the 6th
generation Intel® CoreTM-i5 processor and HD530 graphics are fan-cooled and deliver
superior performance when needed.
The I-Series for Windows have a compact, stylish design, with a choice of configuration and
customer-installable peripheral options as well as ease of serviceability. These models support
multiple memory and storage configurations as well as optional accessories for purchase from
Elo.
Precautions
Follow all warnings, precautions and maintenance tips as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See Chapter 6 for more
information on safety.
This manual contains information that is important for the proper setup and maintenance of the
I-Series for Windows. Before setting up and powering on your new I-Series, please read
through this manual in detail seriously and carefully.
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I-Series Layout
ESY I-Series 15.6”/21.5” Models (i2 product shown)
1
I-Series 15.6”/21.5” front view (left) and clerk right side view (right)
3
4
7 8 9
I-Series 15.6”/21.5” back view (top) and rear IO view (bottom)
2
10
5
6
11
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1 Camera 7 Power Connector (19V DC-IN)
2 Peripheral Micro USB Ports 8 Ethernet LAN Port
3 OSD Control Buttons 9 Micro HDMI
Power indicator LED (top)
4
Wireless indicator LED (bottom)
5 Kensington Lock 11 Audio Port (Line-out)
6 Loops for Cable Ties 12 USB 3.0 Ports
10 Elo GPIO Connector
Elo Expansion Module (optional for POS capability) Layout
1
2
3 4 5 6
7 9
8
Elo expansion module front side view (Top), rear view (bottom).
1 USB to Serial COM Ports 6 +24V Powered USB Port (Red)
10
2 12V/24V Cash Drawer Power Switch 7 19V DC Input
3 Ethernet LAN & USB Ports 8 Power LED
4 RJ11 Cash Drawer Port 9 USB Port to Host PC
5 +12V Powered USB Ports (Green) 10 USB Connection LED
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12V/24V Cash Drawer Power Switch
The user can switch the input power to the cash drawer with either 12V or 24V input.
RJ11 Cash Drawer Port
The cash drawer port is a RJ-11 connector and the default setting is set to +24V. The pinouts is
defined by the table below.
Pin # Signal Name Pin # Signal Name
1 GND 2 Channel1
3 DETECT 4 POWER
5 Channel 2 6 GND
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Chapter 2: Getting Started
Unpacking the Windows I-Series AiO Interactive Signage
To unpack the I-Series:
1. Open the box.
2. Check that the following items are present and in good condition:
I-Series system unit.
Quick Install Guide
AC/DC Power adapter.
Power cable for North America, Europe, and U.K.
3. Remove the protection bag/cover from the unit and film on display, desiccant packs, and
other packaging materials appropriately. Please take extra caution to ensure they are not
accessible by small children.
4. Press the power button to start using the I-Series.
Windows I-Series
Quick Install Guide Power Adapter
Power cable US/Canada Power cable Europe
The I-Series for Windows system material package.
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General Mounting Information
The system following the VESA pattern described in the following section.
The following three mounting orientations are supported: Landscape, portrait and table top
(except i2 models) mode. For optimal touch performance, ensure that the system is supported
fully and is as flat as possible.
Portrait
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Landscape
Table Top
Rear VESA Mount
A four-hole 75x75mm and 100x100mm mounting pattern for M4 screws is provided on the rear
of the system. The VESA FDMI-compliant counting is coded: VESA MIS-B, 75, C.
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Chapter 3: Operation
General Information
This chapter describes how to utilize the front OSD control buttons, I/O panel, and other unique
features that I-Series for Windows provide.
All adjustments made to the brightness and volume controls are automatically saved. User
settings remain unchanged after powering off/on or in the case of a power failure.
Front OSD Control Buttons
The control buttons provide the following functions (from right to left).
Feature Description
Brightness Brightness +
Volume Volume +
Power Power on/off the system
Key Lock
Decrease brightness
Increase brightness
Decrease speaker volume
Increase speaker volume
To Lock, press “Brightness +” and “Brightness -” buttons
together for 3 seconds. To unlock, perform the same procedure
for another 3 seconds.
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L.E.D. Functionality – POWER LED
The I-Series has a Power LED indicating the state of the touchcomputer. The table below
shows LED state and corresponding color.
LED Color to Observer State
Off No input power — Off mode
Red Input power present — Off mode or hibernation
Orange Input power present — Standby
Green Input power present — Power On
L.E.D. Functionality – Wireless LAN LED
The I-Series has a Wireless LAN LED indicating the wireless connection of the touchcomputer.
The table below shows Wireless LAN LED state and corresponding color.
Wireless State Wireless LED Status
ON Blue
OFF N/A
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L.E.D. Functionality – Ethernet LED (i2 product shown)
LAN Speed State LAN LED Status
10Mbps No Color
100Mbps Orange Color
1Gbps Green Color
Activity State ACT LED Status
No Link No Color
Linked Solid (Green Color)
Data Activity Blinking (Green Color)
Using the Input/output Panel (i2 product shown)
To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. Two
security screws need to be removed before accessing the I/O ports.
Note: As a safety precaution, always leave the cable cover door attached when the system is
powered on.
Setting Up the Operating System
If configured with an operating system, the initial setup of the operating system takes
approximately 5-10 minutes. Additional time may be needed depending on touchcomputer
hardware configurations and connected devices.
To set up the Microsoft® Windows® Operating System for the touchcomputer, turn on the
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touchcomputer by pressing the power button, and then follow the on-screen instructions.
Injecting a new language
Windows 7 only allows the use of only one language at one time. So you have to use the Elo
language injection feature to modify your language preference. English is set as the default
language, but you can change the language to suit your preferences.
1. Power off your system completely.
2. Power on your system.
3. After the Elo splash screen (shown below), press “↑” or “↓” repeatedly to pause on
Windows Boot Manager.
4. Select either Restore OS 32bit or Restore OS 64bit depending on your OS
environment.
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5. The following User Interface (UI) will be presented:
6. Select Inject Language and the following UI will be presented.
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7. Click the drop-down list and select the preference language.
8. Click Inject Selected Language
9. While the injecting process is performing, DO NOT use your keyboard or mouse
during this time. It may cause an error in the language injection process.
10. After the language package is installed correctly, press any key to exit the window.
11. You should see the new injected language in both “Selected Language” and
“Injected Language”.
12. Click Cancel Exit. The system will reboot and new language UI should be
presented when the system enters the Desktop.
Creating the Recovery Flash Drive
All Windows 7 and Windows 10 touchcomputers come with the built-in Elo Restore Utility on the
Windows Desktop. The utility is able to create a recovery flash drive based on the operating
system you purchased. Please create your recovery flash drive immediately. In the event
the HDD/SSD recovery partition is accidentally deleted or becomes inaccessible, you will need
to use the recovery flash drive to recover your system.
The following procedures demonstrate how to use the utility to create a recovery flash drive.
1. Right-click the EloRestoreUtility icon on the Desktop and select “Run as
administrator”.
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2. Click “Start” button to begin the process.
3. Once completed, you shall see a pop-up window to ask to insert a blank flash drive to
any of available USB ports on your system.
4. After the flash drive is inserted, you shall see a window as shown below. Click
“Format Drive” to continue the process. PLEASE NOTE THAT ALL DATA WILL BE
LOST DURING THIS PROCESS.
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5. Click “Create Restore Media” to proceed. This step will take 10-20 minutes
depending on your system configurations and flash drive performance.
6. Once the message shows “Creation Restore Media success…”, please remove the
flash drive and click “Exit” to exit the program.
7. In case the system is crashed and you have to use the recovery flash drive, reboot
the system and press F11 several times to enter Device Boot Menu. Then, choose
boot from flash drive.
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8. When the following UI is presented, click “Install Recovery Solution” button.
9. Follow the on-screen instructions to complete the installation process and then exit
the program.
Note: All data is deleted during the recovery process. The user must back up files when
necessary. Elo Touch Solutions does not accept liability for lost data or software.
Note: The end user must adhere to Microsoft's Licensing Agreement
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Recovering the Operating System
If for any reason the touchcomputer’s operating system needs to be recovered TO FACTORY
SETTINGS, you can recover your system by following procedures below. PLEASE NOTE
THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS.
Please be sure to completely backup all of your data, settings, and customer-installed software
before proceeding.
1. Power off your system completely.
2. Power on your system.
3. After the Elo splash screen (shown below), press “↑” or “↓” repeatedly to pause
on Windows Boot Manager.
4. Select either Restore OS 32bit or Restore OS 64bit depending on your OS
environment.
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5. The following User Interface (UI) will be presented:
6. Select Restore OS. System will test your hardware automatically. Once the
process completes, click Start button to perform the system recovery function.
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7. The following process will reformat the primary hard drive. Please back up your
data before performing the recovery process.
8. Once completed, click the Close button. The system will return to the main menu
of the Elo Recovery Solution. Then click the Exit button to restart your system.
NOTE: All data is deleted during the recovery process. The user must back up files
when necessary. Elo Touch Solutions does not accept liability for lost data or
software.
NOTE: The end user must adhere to Microsoft's Licensing Agreement.
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Chapter 4: Options and Upgrades
Optional Peripherals Kits
The following optional accessories have been qualified with this system and are available for
purchase from Elo. Shown in parenthesis are the Elo orderable part number.
Magnetic Stripe Reader Kit (E001002)
-MSR with USB interface for all I-Series configurations.
Near Field Communication Kit (E001004)
-NFC reader with USB interface for all I-Series configurations.
Barcode Reader Kit (E093433)
-The Barcode Reader Kit is designed with USB interface for all I-Series
configurations.
I-Series 15.6” Stand Kit (E044162)
I-Series 21.5” Stand Kit (E044356)
I-Series Wall Mount Kit (E143088)
I-Series Floor Stand Kit (E048069)
I-Series Shelf Mount Kit (E043382)
I-Series GPIO Cable for I-Series (E211544)
Elo USB Expansion Module (E990645)
Magnetic Stripe Reader Kit (E001002)
You can add a magnetic stripe reader (MSR) to the I-Series in any of the three mounting
locations located on the display head bottom, left, and right. Software application and drivers
can be found in the following directory or on www.elotouch.com
C:\EloTouchSolutions\Peripherals
The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or
driver’s licenses conforming to ISO/ANSI standards. The MSR has foreign language capability.
The credit card is read by sliding the credit card forward or backward through the MSR, stripe
side toward the display. The MSR is powered from the USB port; no external power is needed.
The MSR specifications are shown in below table.
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Feature Spec Description
Swipe Speed 4~60 ips (10.1~152.4 cm/sec), Bi-direction
Card Width 0.025 ~0.035 inches
Number of Tracks 3 Tracks
Encryption
Power supply 5.0VDC +/- 0.25V
Power consumption < 2.0 W
Current draw < 40 mA
Current draw - Suspend mode < 500 uA
Interface type Compatible with USB, HID specification
Encrypts security Level 2
Operating temperature
Encoded data compliance
Reliability
Triple DES encryption Device & Host
Authentication Tokenization
-20°C to 80°C
ANSI/ISO/AAMVA standards
> 1000K times swipes
MSR allocation on I-Series
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Testing the MSR
Testing in USB MSR Keyboard (KB) Emulation Mode
1. Open the Notepad application (click Start > Accessories > Notepad).
2. Slide the card through the MSR and verify that the data is displayed in the application
window.
Near Field Communication Kit (E001004)
You can add a NFC Kit to the I-Series in any of the three mounting locations located on the
display head bottom, left, and right of the touchcomputer
The NFC Kit is a USB 2.0 device and compatible design for I-Series all configurations. The NFC
Kit is powered by the USB port; no external power is needed.
The NFC Kit specifications are shown in below table.
Feature Spec Description
Standards
Encryption
Payment applications
ISO 14443 TYPE A and B compliant
ISO 18092 compliant
Encrypted card data (AES or Triple DES)
DUKPT key management with more than 2M keys
(model selectable)
Authentication with RSA 2048 bit key
American Express ExpressPay
Discover ZIP
MasterCard PayPass/MCHIP
Visa MSD/qVSDC
Google wallet (optional)
Apple Pay
ISIS wallet
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Feature Spec Description
Contact smart card
Antennas
Interface type
Power supply 5.0VDC +/- 0.25V
Power consumption
Temperature
Humidity
Contactless communication at 13.56MHz
Supports 2-SAM or 4-SAM board (optional)
Build-in direct matching antenna
Remote 50 ohm matching antenna (optional)
USB2.0 compliant / HID support
Standard RS-232 signal level
< 330mA (idle mode)
< 430mA (operation mode)
-20°C to 70°C (Operating)
-30°C to 70°C (Storage)
10 to 85% (Operating)
10 to 90% (Storage)
NFC KIT allocation on I-Series
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Barcode Reader Kit (E093433)
You can optionally add a barcode reader (BCR) Kit to the I-Series in any of the three mounting
locations located on the display head bottom, left, and right of the touchcomputer
The barcode reader peripheral shall consist of a mechanical housing, which encloses a barcode
reader electrical module. The barcode reader peripheral shall have a USB connection to
interface with the I-Series system.
Feature Spec Description
Light Source 660nm visible LED
Optical sensor 2500 pixels Toshiba CCD sensor
Resolution 3 mil
Depth of Field 35 – 320mm
PCS 30% or more
Interface type USB HID / RS-232 (TTL) / KBW
Voltage + 5V DC ± 5%
Power 120mA @ 5VDC (typ.)
Standby currents 20 ~ 30 mA
Scanning Speed Up to 270 scans/sec
Operating temperature
Storage temperature
Humidity
Ambient Light
0 °C to 55 °C
-20 °C to 60 °C
10% ~90% RH (non-condensing)
Works in any lighting conditions, from 0 to 10,000 lux
BCR allocation on I-Series
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I-Series 15.6” Stand Kit (E044162)
You can add a 15.6” Stand Kit to the I-Series to turn the device into a desktop setup. The maximum tilt
angle is 70° from vertical position.
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I-Series 21.5” Stand Kit (E044356)
You can add a 21.5” Stand Kit to the I-Series device to turn the system into a desktop setup. The
maximum tilt angle is 70° from vertical position.
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I-Series Wall Mount Kit (E143088)
You can add a Wall Mount Kit to the I-Series device onto the wall. Basic installation steps show as
below.
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Chapter 5: Technical Support
If you are experiencing trouble with your I-Series, refer to the following suggestions. If the
problem persists, please contact your local dealer or contact Elo Customer Service.
Trouble Shooting for Common Problems
Problem Troubleshooting
1. Check that the AC/DC power adapter is properly
No Power
(The I-Series unit can’t power on)
No Display
(Display is black)
No Bootable Device Found
Abnormal/No Touch function
connected.
2. Verify the AC power source is functioning.
3. Make sure the power button is not broken
1. If the Power Status LED is orange/red, the I-Series
may be in SLEEP/HIBERNATE mode. Press the
power button to see if the display comes back.
2. Internal cable or electrical part damage. Check
another cable or component is cracked or burned.
1. Confirm the product has loaded the OS.
2. Storage device damage. Try to swap with another
new blank drive.
1. Check the touch device presents in Windows Device
Manager.
2. Power off the system and power on again.
3. Make sure there is no damage on the touch screen
Technical Assistance
Visit http://www.elotouch.com/Support/TechnicalSupport/default.asp for technical support.
Refer to the last page of this user manual for Elo contact information worldwide.
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Chapter 6: Safety & Maintenance
Safety
To avoid risk of electric shock, follow all safety notices and do not disassemble the Elo I-Series.
The Elo I-Series is not user-serviceable.
Do not block or insert anything into any of the ventilation slots.
The Elo I-Series is equipped with an AC/DC power adapter. Do not use a damaged AC/DC
power adapter. Use only the AC/DC power adapter supplied by Elo for the I-Series. Use of an
unauthorized AC/DC power adapter may invalidate your warranty.
Ensure that the system is maintained and runs within the specified environmental conditions
listed below.
Environmental conditions for operating and storage
Temperature:
Operating 0°C to 35°C
Storage -30°C to 60°C
Humidity (non-condensing):
Operating 20% to 80%
Storage 5% to 95%
Altitude:
Operating 0 to 3,048 m
S torage 0 to 12,192 m
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I-Series Care and Handling
The following tips will help maintain optimal performance of your Elo I-Series:
Disconnect the power cable before cleaning.
To clean the I-Series (except touchscreen), use soft cotton or microfiber cloth lightly
dampened with a mild detergent.
It is important that your unit remains dry. Do not get liquids on or inside the unit. In the
event that liquid does get inside, have a qualified service technician inspect the unit before
you power it on again.
Do not wipe the screen with a cloth or sponge that could scratch the surface.
When cleaning the touchscreen, use window or glass cleaner applied to a clean cloth.
Never apply the cleaner directly on the touchscreen or Elo I-Series. Do not use alcohol
(methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners.
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Waste Electrical & Electronic Equipment
This product should not be disposed of with household waste. It should be deposited at a
facility that enables recovery and recycling. Ensure that product is disposed at the end of
its useful life according to local laws and regulations.
Elo has put in place recycling arrangements in certain parts of the world. For information
on how you can access these arrangements, please visit
http://www.elotouch.com/AboutElo/ewaste-program/.
UL Directive
The I-Series touchcomputer has a lithium battery included on the motherboard. There is a
risk of explosion if battery is replaced by an incorrect type. Please dispose of used batteries
according the region instructions.
Warning
It is important that your touchcomputer remains dry. Do not pour liquid into or onto your
touchcomputer. If your touchcomputer becomes wet, do not attempt to repair it yourself.
Contact Elo Customer Service for instructions.
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
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Chapter 7: Regulatory Information
I. Electrical Safety Information
Compliance is required with respect to the voltage, frequency, and current requirements
indicated on the manufacturer label. Connection to a different power source than those
specified herein will likely result in improper operation, damage to the equipment or pose a fire
hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. There are hazardous voltages
generated by this equipment which constitute a safety hazard. Service should be provided only
by a qualified service technician.
Contact a qualified electrician or the manufacturer if there are questions about the installation
prior to connecting the equipment to mains power.
II. Emissions and Immunity Information
Notice to Users in the United States:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A/Class B
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible for
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compliance to this equipment would void the user’s authority to operate this device.
Canada Compliance Statement:
This Class A/Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation
of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
Notice to Users in Canada:
This equipment complies with the Class A/Class B limits for radio noise emissions from digital
apparatus as established by the Radio Interference Regulations of Industrial Canada.
Notice to Users in the European Union:
Use only the provided power cords and interconnecting cabling provided with the equipment.
Substitution of provided cords and cabling may compromise electrical safety or CE Mark
Certification for emissions or immunity as required by the following standards:
This Information Technology Equipment (ITE) is required to have a CE Mark on the
Manufacturers label which means that the equipment has been tested to the following
Directives and Standards: This equipment has been tested to the requirements for the CE Mark
as required by EMC Directive 2004/108/EC as indicated in European St andard EN 55022 Class
A/Class B and the Low Voltage Directive 2006/95/EC as indicated in European Standard EN
60950.
General Information to all Users:
This equipment generates, uses, and can radiate radio frequency energy. If not installed and
used according to this manual the equipment may cause interference with radio and television
communications. There is, however, no guarantee that interference will not occur in any
particular installation due to site-specific factors.
1. In order to meet emission and immunity requirements, the user must observe the
following:
a. Use only the provided I/O cables to connect this digital device with any computer.
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b. To ensure compliance, use only the provided manufacturers approved line cord.
c. The user is cautioned that changes or modifications to the equipment not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
2. If this equipment appears to cause interference with radio or television reception, or any
other device:
a. Verify an emission source by turning the equipment off and on. If you determine that
this equipment is causing the interference, try to correct the interference by using one
or more of the following measures:
I. Move the digital device away from the affected receiver.
II. Reposition (turn) the digital device with respect to the affected receiver.
III. Reorient the affected receiver’s antenna.
IV. Plug the digital device into a different AC outlet so the digital device and the
receiver are on different branch circuits.
V. Disconnect and remove any I/O cables that the digital device does not use.
(Unterminated I/O cables are a potential source of high RF emission levels.)
VI. Plug the digital device into only a grounded outlet receptacle. Do not use AC
adapter plugs. (Removing or cutting the line cord ground may increase RF
emission levels and may also present a lethal shock hazard to the user.)
CE Radiation Exposure Statement:
This equipment complies with CE radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
If you need additional help, consult your dealer, manufacturer, or an experienced radio or
television technician.
III. EC R&TTE Directive
This equipment conforms to all the essential requirements of Directive 1999/5/EC. The
conformity assessment procedure referred to in Article 10 and detailed in Annex [IV] of Directive
1999/5/EC has been with the involvement of the following notified body:
Identification mark: 0700 (Notified body number)
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The relevant technical documentation is held at:
Elo Touch Solutions, Inc.
USA
IV. Agency Certifications
The following certifications and marks have been issued or declared for the I-Series:
- Europe Union CE
- United States FCC
- United States and Canada UL
- TUV
- CB
- Japan VCCI
- Energy Star®
V. China RoHS
In accordance to Chinese law (Administration on the Control of Pollution Caused by Electronic
Information Products), the section below lists out the name and amount of the toxic and/or
hazardous materials that this product may contain.
Toxic or Hazardous Substances and Elements
Component
Name
Plastic
Parts
Metal Parts X O O O O O
Wire and
Cable
Assembly
LCD Panel X X O O O O
Touch
Screen
Panel
PCBA X O O O O O
Software
(CD, etc.)
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this component is below the limit requirement in SJ/T11363-2006.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materials used for this component is above the limit requirement in SJ/T11363-2006. For items
marked with X, exemptions were taken according to EU RoHS.
Lead(Pb) Mercury(Hg) Cadmium(Cd)
O O O O O O
X O O O O O
X O O O O O
O O O O O O
Hexavalent
Chromium
(Cr6+)
Polybrominated
Biphenyls (PBB)
Polybrominated
Diphenyl
Ethers (PBDE)
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Explanation of Markings
(1). In accordance with the SJ/T11364-2006 requirement, the electronic information products
are marked with the following pollution control logo. The Environment-Friendly Use Period for
this product is 10 years. The product will not leak or mutate under normal operating conditions
listed below, so that the use of this electronic information product will not result in any severe
environmental pollution, any bodily injury, or damage to any assets.
Operating Temperature: 0-35°C / Humidity: 20%-80% (non-condensing).
Storage Temperature: -30~60 °C / Humidity: 5%~95% (non-condensing).
(2). It is encouraged and recommended that this product be recycled and reused according to
local laws. The product should not be thrown away casually.
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Chapter 8: Warranty Information
For warranty information, go to http://www.elotouch.com/Support/warranty.asp
User Manual: Windows I-Series Interactive Signage
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www.elotouch.com
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To find out more about the extensive range of Elo touch solutions, go to www.elotouch.com, or
call the office nearest you.
North America
Tel 800-ELO-TOUCH
Tel 1-408-597-8000
Fax 1-408-597-8050
customerservice@elotouch.com
Europe
Tel +32 (0) 16 70 45 00
Fax +32 (0) 16 70 45 49
elosales@elotouch.com
© Copyright 2016 Elo Touch Solutions, Inc. All rights reserved.
Asia-Pacific
Tel +86 (21) 3329 1385
Fax +86 (21) 3329 1400
www.elotouch.com.cn
Latin America
Tel 786-923-0251
Fax 305-931-0124
www.elotouch.com
User Manual: Windows I-Series Interactive Signage
UM600086 Rev A, Page 45 of 45
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