Elo Touch Solutions EloPOS E2, EloPOS E3, EloPOS E5 Service Manual

EloPOS

Modern. Modular. Made for Retail.

All-in-One Touchscreen Computer

Integrated Touch Retail-Hardened 3-year warranty

System

TM

Product Overview

The versatile EloPOS Sys tem combines modern aesthetics, modular flexibility and
commercial-grade reliability. Purpose-built for point of sale, EloPOS offers a 15.6-inch
touchscreen display, choice of Intel 8th generation processors and an integrated expansion
hub to connect the peripherals you need - whether a customer facing display, payment
reader, printer, cash drawer, barcode scanner or scale. From traditional POS to self-service
applications, EloPOS delivers the durability needed to survive continuous public use and is
backed by Elo’s standard 3-year warranty.

EloPOS utilizes the reliability-tes ted performance and security of Intel’s 8th Generation
processors, integrated Trusted Platform Modules, Intel vPro and the Windows 10 operating
system. For added flexibility, EloPOS of fers models with no OS - all pretested with Linux
SuSE, Ubuntu and Red Hat operating systems, providing businesses the best solution for
their environment.

Optional accessories include MSR,
barcode scanner, fingerprint reader,
EMVs and customer facing displays.

USB Type-C interface that provides
touch, video and power connectivity

Optional EloCareSM - Advance Unit
Replacement service available - If
you have an issue with your EloPOS
System, just call Elo to have a
replacement unit sent.*

EloPOS System

Specifications E2 E3 E5

Processor

TPM TPM 2.0

Active Management Technology N/A Intel AMT 11.0 Support

Chipset N/A Intel H310 Express Intel Q370 Express

Video Intel UHD Graphics 600 Intel UHD Graphics 630

BIOS AMI

Memory (RAM)

Storage 128GB M.2 SATA SSD, 72 TBW

Operating System Options No OS; Microsoft Windows 10 IoT Enterprise LTSB 64-bit

Languages Windows 10 - 36 Language groups

USB Ports 3 x USB 3.0 (1 on display head, 2 on I/O); 2 x USB 2.0 (on I/O); 4 x Micro USB 2.0 (on display head)

Powered USB 1 x 24V on I/O; 2 x 12V on I/O

Serial Ports 2 x RJ45

Cash Drawer Port 12V/24V Cash Drawer Port on I/O (EPSON Pinout, 24V default; selectable by internal swtich)

Ethernet Port 1 x LAN RJ45 (Gigabit)

Wireless Connectivity 802.11 a/b/g/n/ac 2.4GHz and 5GHz; Bluetooth 5.0

Additional Video Out 1 x Full-function USB-C (Power up to 27W, USB 3.0, Display Port)

Audio 2 x 2W internal speakers; 1 x 3.5 mm headset jack

Display 15.6" diagonal, active matrix TFT LED LCD

Aspect Ratio 16:9 (standard)

Active Display Area (W x H) 13.55" x 7.62" / 344.2mm x 193.5mm

Native (optimal) Resolution 1366 x 768 @ 60Hz

Number of Colors 262,144

Brightness (typical) LCD panel: 220 nits; TouchPro PCAP: 187 nits

Response Time Total (typical) 10 msec

Viewing Angle (typical) Horizontal: 45°/45° or 90° total / Vertical: 15°/35° or 50° total

Contrast Ratio (typical) 400:1

Touch Technologies TouchPro® PCAP with up to 10 touches

Power External 24VDC universal-type power supply brick; AC input voltage: 100-240 VAC; Input frequency: 50-60 Hz; Maximum output power: 180W

Max Power Consumption E2 Model: 24W; E3 Model: 65W; E5 Model: 74W

Dimensions With Stand: 15.2" x 14.54" x 8.71" / 386.2mm x 369.3mm x 221.2mm; Without Stand: 15.2" x 9.8" x 2.89" / 386.2mm x 248.9mm x 73.3mm

Shipping Dimensions With Stand: 18.19" x 11.77" x 18.5" / 462mm x 299mm x 470mm; Without Stand: 18.19" x 8.5" x 13.57" / 462mm x 216mm x 346mm

Weight With Stand: 10.8lbs / 4.9kg; Without Stand: 6.4lbs / 2.9kg

Shipping Weight With Stand: 16.1lbs / 7.3kg; Without Stand: 10.8lbs / 4.9kg

Temperature Operating: 0°C to 35°C (32°F to 95°F); Storage: -20°C to 60°C (-4°F to 140°F)

Humidity (non-condensing) Operating: 20% to 80%; Storage: 5% to 95% (38.7°C max wet bulb temperature)

Regulatory approvals and declarations UL/cUL, FCC, TUV, CE, CB, Mexico NOM, C-Tick/RCM, VCCI, Argentina S-Mark, CCC

Mounting Options 75mm VESA mount

Warranty 3-year warranty extendable up to 5 years

Extended Warranty Options

MTBF 50,000 hours demonstrated

What’s in the box EloPOS, NA Power Cord, EU Power Cord, Power Adapter – 180W, Cable RJ-45 to DB-9, Cable cover locking screw, QIG

Intel® Celeron® Processor J4105 (4M Cache,
up to 2.5 GHz)

4GB 2400MHz DDR4 SO-DIMM on 1 of 2
slots (expandable to 8GB)

4 year warranty coverage - Elo P/N: E819598; 5 year warranty coverage - Elo P/N: E819795
3 year warranty coverage + AUR - Elo P/N: E820186; 4 year warranty coverage + AUR - Elo P/N: E820388
5 year warranty coverage + AUR - Elo P/N: E820582

Intel Core™ i3-8100T Processor (6M Smart
Cache, 3.10 GHz)

4GB 2400MHz DDR4 SO-DIMM on 1 of 2
slots (expandable to 32GB)

Intel Core i5-8500T Processor (9M Smart
Cache, up to 3.50 GHz by IntelTurbo Boost
Technology 2.0) Intel vPro

8GB 2400MHz DDR4 SO-DIMM on 1 of 2
slots (expandable to 32GB)

TM

Support

Ordering Information

Part Number Part Description Processor OS Memory Surface Treatment Touch Interface

E440439 EPS15E2-2UWA-1-MT-4G-1S-NO-00-BK J4105 None 4GB Antiglare USB

E440234 EPS15E2-2UWA-1-MT-4G-1S-W1-64-BK J4105 Window 10 4GB Antiglare USB

E441010 EPS15E2-2UWA-1-MT-4G-1S-NO-00-BK-NS-EXP J4105 None 4GB Antiglare USB

E440808 EPS15E2-2UWA-1-MT-4G-1S-W1-64-BK-NS-EXP J4105 Window 10 4GB Antiglare USB

E441385 EPS15E3-2UWA-1-MT-4G-1S-NO-00-BK i3-8100T None 4GB Antiglare USB

E441193 EPS15E3-2UWA-1-MT-4G-1S-W1-64-BK i3-8100T Window 10 4GB Antiglare USB

E441781 EPS15E3-2UWA-1-MT-4G-1S-NO-00-BK-NS-EXP i3-8100T None 4GB Antiglare USB

E441575 EPS15E3-2UWA-1-MT-4G-1S-W1-64-BK-NS-EXP i3-8100T Window 10 4GB Antiglare USB

E442161 EPS15E5-2UWA-1-MT-8G-1S-NO-00-BK i5-8500T None 8GB Antiglare USB

E441968 EPS15E5-2UWA-1-MT-8G-1S-W1-64-BK i5-8500T Window 10 8GB Antiglare USB

E442550 EPS15E5-2UWA-1-MT-8G-1S-NO-00-BK-NS-EXP i5-8500T None 8GB Antiglare USB

E442365 EPS15E5-2UWA-1-MT-8G-1S-W1-64-BK-NS-EXP i5-8500T Window 10 8GB Antiglare USB

To find out more about our extensive range of Elo touch solutions, go to elotouch.com, or call the of fice nearest you.

North America

Tel [phone]
Fax [phone]
[e-mail]

* Cover age is available wherever Elo d evice s are sold in the United S tate s. Select coverage is avai lable i n other count ries. Terms & Con ditions App ly..

Elo reserves the right to change or update, with out notice, any infor mation cont ained herein; to change, without notice, the des ign, construction,
materials, processing or specifications of any products; and to discontinue or limit production or distribution of any products. Elo, the Elo logo, EloCare,
EloPO S and TouchPro are e ither tra demarks o r registe red tradem arks of Elo Touc h Solution s, Inc. All o ther trad emarks are t he proper ty of the ir respec tive
owner s. © 2019 Elo Touch So luti ons, In c. All r ights reserved. 19081AES00116

Europe

Tel [phone]
Fax [phone]
[e-mail]

Asia-Pacific

Tel [phone]
Fax [phone]
www.elotouch.com.cn

Latin America

Tel [phone]
[e-mail]