Elo Touch Solutions E155834 Service Manual

1002L

10.1-inch LCD

Touchscreen Monitor

Edge-to-edge design with

USB-C Optional Peripherals

integrated 10-touch

Product Overview

The Elo 1002L 10.1-inch touchscreen monitor delivers a professional-grade interactive
solution featuring Elo’s industry-leading TouchPro® PCAP technology with edge-to-edge
glass enabling up to 10 simultaneous touches. Backed by a three-year warranty, the
feature rich monitor is equipped with dual built-in speakers and USB Type C, VGA and
HDMI video connectors. With a compac t form factor, clean design aesthetic and flexible
mounting options, the 1002L is well-suited for POS, self-service, signage and customer­facing point of interaction.

Designed for commercial use, the 1002L simplifies business operations by delivering
energy efficiency and versatile accessor y options - from EMV and MSR payment devices to
a barcode scanner and customer facing display.

USB Type-C interface that provides
touch, video and power connectivity

Multiple mounting options including
– stand, wall mount and pole mount

Touchscreen is compatible with
use of finger, glove and stylus

1002L 10.1-inch LCD Touchscreen Monitor

Specifications

Model 1002L

Color Black

Active Display Area 8.54" x 5.34" / 216.96 mm x 135.6 mm

LCD Technology Active matrix TFT LCD

Diagonal Size 10.1" / 256.54 mm

Native Resolution 1280 x 800

Other Supported Resolutions 640 x 480 60Hz, 800 x 600 60Hz, 1024 x 768 60Hz, 1280 x 800 60Hz, 1920 x 1080 60Hz, 1920 x 1200 60Hz

Aspect Ratio 16:10

Number of Colors 262,000

Touch Technology TouchPro PCAP

Number of Touches 10-touch

Brightness (typical) LCD Panel: 350 nits; PCAP + DC power: 315 nits; PCAP + USB-C 5V power: 200 nits

Response Time (Tr + Tf) (typical) 29 msec

Viewing Angle (typical) Horizontal: +/-85° or 170° total; Vertical: +/-85° or 170 ° total

Contrast Ratio (typical) 800:1

Accessible through switches along the bottom. Controls: Menu, Power, Up, Down, Select; Settings: Brightness, Contrast, Clock, Phase, H-position,
V-position, Auto-Adjust, Aspect Ratio, Sharpness, Color Temperature, OSD Timeout, OSD Language, Volume, Mute, Recall Defaults, Audio Select,

On-Screen Display (OSD)

I/O Ports USB Type-C, Audio jack (Line-in), VGA (Micro-HDMI female connecter), HDMI, 12V D/C input , 3x Micro-USB ports (Top, Left, Right)

Video

Power

Speakers 2 x 2W internal speakers

Weight Unpackaged: 1.95 lbs / 0.8842 kg; Packaged: 4.02 lbs / 1.8266 kg

Dimensions 9.86" x 6.51" x 1.12" / 250.42 mm x 165.31 mm x 28.45 mm

Shipping Dimensions 12.4" x 9.57" x 5.67" / 315 mm x 243 mm x 144 mm

Mounting Options VESA 4-hole 75mm mounting interface on rear of unit; Optional tabletop and pole mount stands available for purchase

Temperature Operating: 0 °C to 40 °C /32 °F to 104 °F; Storage: -20 °C to 60 °C /-4 °F to 140 °F

Humidity (non-condensing) Operating: 20%-80%; Storage: 10%-95% (38.7° max wet bulb temperature)

Regulatory Approvals and Declarations

Ingress Protection IPX1 for front side

Warranty 3 years standard

Extended Warranty

MTBF 50,000 hours demonstrated

What’s in the Box

Video Priority, Information, Touch on Sleep Mode, Peripheral Port; Languages: English, French, Italian, German, Spanish, Simplified Chinese, Traditional
Chinese, Japanese

Lockouts: OSD, Power

Analog VGA, HDMI, USB Type-C (Suggest using Elo USB Type-C to Type-C cable (E710364) to prevent any compatibility issues)
Input Video Horizontal Sync frequency range: 31.5 – 80KHz; Input Video Vertical Sync (frame rate); frequency range: 60Hz

Option 1: USB Type-C Input range: 5V±5% 3A/9V±5% 3A/15V±5% 1.8A/20V±5% 1.35A ; Option 2: External DC Adapter 12V/36W in box
Monitor input power connector: Coaxial power jack (2.0mm (+0.0 -0.1mm) pin outer diameter, 6.4mm (+/- 0.3mm) barrel inner diameter, 8.8mm (+/-

0.3mm) Barrel depth)
Monitor input voltage range: 12VDC +/- 5%
Adapter output power connector: DC barrel plug (2.1mm (+/- 0.1mm) pin inner diameter, 5.5mm (+/- 0.05mm) barrel outer diameter, 9.5mm (+/-

0.3mm) Barrel length)
Adapter input voltage range: 100-240 VAC
Input frequency: 50-60 Hz
Power Consumption (Typical) monitor + AC/DC adapter: ON: 10W; SLEEP: 1.5W; OFF: 0.2W

Canada cUL, IC; Europe CE; Japan VCCI; United States UL, FCC; China CCC; Korea KCC, e-standby; Australia RCM; Mexico NOM; Taiwan BSMI;
International CB; RoHS, China RoHS, WEEE, REACH; India BIS; Russia EAC

4 year warranty coverage - Elo P/N: E898247

5 year warranty coverage - Elo P/N: E898449

3 year warranty coverage + AUR - Elo P/N: E898648

4 year warranty coverage + AUR - Elo P/N: E894921

5 year warranty coverage + AUR - Elo P/N: E895125

Touchmonitor, HDMI cable, USB Cable (USB Type-A to Type-C), Quick Install Guide, EEI Label, Power brick, NA Power cable, EU Power cable, 2x cable
clamps, 2x tie wraps, 3x screws (M3x8mm) for cable clamps, 2x screws (M3x10mm) for cable doors

Ordering Information

Model Part Number Technology Mount Interface Surface Treatment Color

1002L

Learn more about Elo at El oTouc h.c om.

Americas

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Elo reserves the r ight to chang e or update, withou t notice, any in formation cont ained herein; to change, wit hout notic e, the design,
construction, materials, processing or specifications of any products; and to discontinue or limit production or distribution of any products.
Elo, the Elo logo and TouchPro are ei ther trademarks or reg istered tradem arks of Elo Touch S olut ions, Inc. A ll other trademar ks are t he
prope rt y of their resp ective ow ners. © 2020 Elo Touch Solu tions, Inc. All rights r eser ved. 20071AES00 062

E155834 TouchPro PCAP No Stand USB Antiglare Black

E324341 Non-touch No Stand USB Antiglare Black

Europe (EMEA)

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Asia Pacific

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www.elotouch.com.cn