Elo Touch Solutions 5551L Service Manual

5551L 4K

54.6-inch UHD

Touchscreen Signage

Integrated Touch Commercial Grade 3-Year Warranty

Product Overview

The Elo 5551L 54.6" Ultra High Definition (UHD) touchscreen signage display features
phenomenal 4K resolution image qualit y. With a 10-touch ‘tablet-like’ performance, the
infrared touchscreen technology provides higher touch sensitivity and brightness in a large

54.6" size. The 5551L delivers undistorted display clarity due to use of clear glass with three
key features:

• True native 4K resolution at 60 Hz (with DisplayPor t)

• Auto-switching between active input sources eases use in meeting rooms

• RS232C serial control input

Optional, high performance computer modules are available which turn the 5551L into a
all-in-one computer—without the need for any cables or additional mounting hardware.

State of the art full UHD display
and video technology

Thin (<4" mounted) design is
attractive and compliant with ADA
and IBC protrusion requirements

Flexible mounting in portrait,
landscape and table-top orientation

5551L 4K 54.6-inch UHD Touchscreen Signage

Specifications

Model 5551L 4K

Form Factor Digital Signage

Bezel Color Black

Active Display Area (W x H) 47.6" x 26.8" (1209.6mm x 680.4mm)

Dimensions (W x D x H) 49.8" x 29.0" x 3.5" (1267mm x 738mm x 90mm)

Mounting Options VESA 4-hole mount per MIS-F, 600, 600, 6MM

Display Technology Full HD 3840 x 2160 60Hz (native) active matrix TFT LCD with LED backlight

Aspect Ratio 16:9

Number of Colors 1073.7 million

Brightness (typical) LCD Panel 450 nits; with Infrared 405 nits

Response Time (Tr + Tf ) (typical) 6.5 msec

Viewing Angle (typical) Horizontal: ±89°/178° total; Vertical: ±89°/178° total

Contrast Ratio (typical) 4000:1

Accessible through switches on the unit’s tethered OSD Control box.

Controls: Menu, Up, Down, Select, Power; Settings: Brightness, Contrast, Clock, Phase, H-position, V-position, Auto-Adjust, Aspect Ratio,
Sharpness, Color Temperature, OSD Timeout, OSD Language, OSD H-Position, OSD V-Position, Recall Defaults, Video Source; OSD Timer:
Change between 5 and 60 seconds; Color Adjust: 9300K, 7500K, 6500K, 5500K and User mode; Color Preference: Standard, Gaming,

On-Screen Display (OSD)

Video Inputs

Power

Audio

Weight

Shipping Dimensions 56" x 35" x 9.3" (1420mm x 880mm x 235mm)

Temperature

Humidity (non-condensing) Operating: 20%-80%; Storage: 10%-95%

Regulatory Approvals and Declarations UL, FCC; cUL, IC; CB; CE

Accessories

RFID Supported Protocols ISO – 14443-A; ISO – 14443-B; ISO – 15693

Warranty 3 year standard (worldwide) with on-site exchange (NA only). 2 year extended warranty option available (NA and EMEA only).

MTBF 50,000 hours demonstrated

What’s in the box

Movie, Photo, Webcam, Blur; Saturation and Hue: In any mode other than Standard mode; Audio: From Video Source, From Line-in and
ECM Line-in; Audio Controls: Mute, Volume Up and Down; Video: Choose from VGA, HDMI, DisplayPort, Computer Module HDMI or
DisplayPort; MDC Protocol: IIC or RS232; Black Level: Standard, 5%, 10% and 20% Offset; Light Sensor; Sharpness Level; Aspect Ratio:
Fill Screen, Fill to Aspect Ratio and Direct Output; Languages: English, French, Italian, German, Spanish, Simplified Chinese, Traditional
Chinese, Japanese; Lockouts: OSD, Power; Other Settings: Power Behavior, Tabletop mode, Information, MDC Protocol, Support and
Help, System Temperature and Exit

HDCP-capable HDMI on Type A connector; DisplayPort 1.1a connector; Input Video Horizontal Sync frequency range: 30 – 139.2 KHz;
Input Video Vertical Sync (frame rate) frequency range: 24 - 63 Hz

Input power connector: IEC 60320 C14; Input power signal specifications: 100-240VAC 50/60Hz
Monitor Only - Power Consumption: (typical at 120V at 60Hz): ON: 157W; SLEEP: 15W; OFF: 0.7W
Monitor Only - Power Consumption: (typical at 230V at 50Hz): ON: 156W; SLEEP: 15W; OFF: 0.8W

Internal Speakers: 4 x 5W stereo speakers; Input audio connector: 3.5mm TRS jack; Input audio signal range: 1Vrms max stereo signal
(standard PC line out); Headphone output connector: 3.5mm TRS jack

Unpackaged with ECMG2B: 105 lbs (47.6 kg); without ECMG2B: 100 lbs (45.4 kg)

Packaged with ECMG2B: 126 lbs (57.2 kg); without ECMG2B: 121 lbs (55 kg)

Portrait/Landscape Mode - Operating: 0° C to 40° C (32° F to 104° F); Storage: -20° C to 50° C (-4° F to 122° F); Tabletop Mode ­Operating: 0° C to 35° C (32° F to 95° F); Storage: -20° C to 50° C (-4° F to 122° F); With OPS module - Operating: 0° C to 35° C

(32° F to 95° F); Storage: -20° C to 50° C (-4° F to 122° F)

NFC Adapter (E918074), OPS Kit (E102270), OSD Control Box (E483757)

Replacement Cable Kit (E000263), Wall Mount Kit (E248743), Webcam (E688656)

QIG, JP Class A Kiosk Info, HDMI cable, DisplayPort cable, USB cable, RS232 cable, 3.5mm audio cable, power cable (NA,EU/
KR,UK,AR,CH,and JP plugs), 3-pin to 2-pin adapter for JP power cable, Energy label according to EU Regulation 1062/2010

Ordering Information

Model Part Number Technology Surface Treatment Touch Interface Availability

5551L 4K E268447 Infrared Clear USB Worldwide

Optional Computer Modules

Model Part Number Processor RAM HDD OS

E001292 Intel

ECMG2B-i3

ECMG2B-i5

ECMG2B-i7

E001293 Intel Core 4th Gen i3 3.4 GHz HD4400 2GB 320GB Windows 7

E001294 Intel Core

E991018 Intel Core 4th Gen i3 3.4 GHz HD4400 2GB 128GB Windows 10

E001295 Intel Core 4th Gen i5 3.7 GHz HD4600 4GB 320GB No OS

E001296 Intel Core 4th Gen i5 3.7 GHz HD4600 4GB 320GB Windows 7

E001297 Intel Core 4th Gen i5 3.7 GHz HD4600 4GB 320GB Windows 8.1

E991722 Intel Core 4th Gen i5 3.7 GHz HD4600 4GB 128GB Windows 10

E001298 Intel Core 4th Gen i7 4.0 GHz HD4600 8GB 320GB No OS

E001299 Intel Core 4th Gen i7 4.0 GHz HD4600 8GB 320GB Windows 7

E001300 Intel Core 4th Gen i7 4.0 GHz HD4600 8GB 320GB Windows 8.1

E992193 Intel Core 4th Gen i7 4.0 GHz HD4600 8GB 128GB Windows 10

To find out more about our extensive range of Elo touch solutions, go to elotouch.com, or call the of fice nearest you.

North America

Tel [phone]
Fax [phone]
[e-mail]

Elo Touch So luti ons, Inc. res erves the r ight to change or upda te, without notic e, any inf ormation co ntai ned herein; to change, w itho ut not ice, th e
design, construction, materials, processing or specifications of any products; and to discontinue or limit production or distribution of any products.
Elo (log o) and Elo Touch Solutions are trademar ks of Elo Touch Solu tions, Inc. © 2017 Elo Touch Solu tions, Inc. All rig hts reser ved. 17013A ES00017

Europe

Tel [phone]
Fax [phone]
[e-mail]

®

Core™ 4th Gen i3 3.4 GHz HD4400 2GB 320GB No OS

4th Gen i3 3.4 GHz HD4400 2GB 320GB Windows 8.1

Asia-Pacific

Tel [phone]
Fax [phone]
www.elotouch.com.cn

Latin America

Tel [phone]
Fax [phone]
www.elotouch.com