Elo Touch Solutions 2794L Service Manual

2794L
27-inch LCD

Open-Frame Touchscreen

Integrated Touch Commercial Grade 3-Year Warranty

Product Overview

The Elo 2794L 27-inch open-frame touch display features a thin and compact
state-of-the-art design, with energy-saving and low-heat LED panels.
Available with IntelliTouch (SAW) or TouchPro (PCAP) touch technologies,
the 2794L offers the versatility needed for commercial kiosk applications
from industrial automation and gaming to self-service and retail.

Featuring a brilliant wide viewing angle panel, Elo’s open frames can be mounted
in landscape, portrait, and face-up orientations providing optimal flexibility for
integrating in any table, kiosk, or cabinet design. With proven Elo expertise and
reliability built in, the industrial-grade displays provide outstanding image clarity and
light transmissivity as well as stable, drift-free operation for accurate touch responses.

Choice of touch technology:
Standard bezel: IntelliTouch® SAW or
IntelliTouch Dual-Touch SAW
Zero-bezel: TouchPro® PCAP or
IntelliTouch SAW

Elo’s TouchPro PCAP offers:

- 10-touch capability that passes
UL-60950, IK-07 impact testing and GLI
ESD 27kV air / 8kV contact

- OSD enabled touch thru with up to
6mm of additional coverglass for
increased durability & protection

Video Interfaces: HDMI, VGA & Display
Port

2794L 27-inch Open-Frame Touchscreen

Specifications

Model 2794L

Color Black

Active Display Area 23.53" x 13.23" / 597.6mm x 336.15mm

Diagonal 27"

Aspect Ratio 16:9

Dimensions Bezel:24.93" x 14.74" x 1.65" / 633.2mm x 374.4mm x 41.8mm ; Zero-Bezel: 25.36" x 15.29" x 1.56" / 644.2mm x 388.4mm x 39.6mm

Native Resolution 1920x1080 50, 60Hz

Other Supported Resolutions

Number of Colors 16.7 million

Number of Touches Single-touch, Dual-touch and 10-touch

Brightness (typical) LCD panel: 300 nits; IntelliTouch: 270 nits; TouchPro PCAP: 270 nits

Response (typical) 12 msec

Viewing Angle Horizontal: 89°/178°; Vertical: 89°/178°

Contrast Ratio 3000:1

On-Screen Display

I/O Ports Serial port (Only available for IntelliTouch and IntelliTouch ZB), USB TypeB, RJ45 for OSD remote key, VGA, HDMI, DisplayPort, 12V D/C in

Video

Power

Power Consumption ON (monitor + power brick): 27W; SLEEP FROM PC (monitor + power brick): 1.5W; OFF (monitor + power brick): 0.5W

Temperature Operating: 0 °C to 40 °C (32 °F to 104 °F); Storage: -20 °C to 60 °C (-4 °F to 140 °F)

Humidity Operating: 20% to 80%; Storage: 10% to 95%

Weight Unpackaged: 16.1 lbs / 7.3 kg; Packaged: 22.49 lbs / 10.2 kg

Shipping Dimensions 30.79" x 20.87" x 7.87" / 782mm x 530mm x 200mm

Mounting Options

Warranty 3 years standard

MTBF 50,000 hours demonstrated

Agency Approvals UL, FCC; RCM; cUL, IC; CCC; CE, TUV; VCCI; KCC; CoC; BSMI; CB; RoHS, China RoHS, WEEE

Compliance TouchPro PCAP only - GLI 27 kV air / 8 kV contact ESD compliant; UL 60950 ball-drop compliant; IK07 impact compliant

What’s in the Box

640x480 60Hz; 720x400 70Hz; 800x500, 60Hz; 800x600 56, 60Hz; 1024x768 60Hz; 1280x800 60Hz; 1280x1024 60Hz; 1366x768 60Hz, 60Hz RB;
1440x900 60Hz, 60Hz RB; 1680x1050 60Hz, 60Hz RB; 1920x1080 50, 60Hz

Accessible through switches on the unit’s tethered OSD Control box.
Controls: Menu, Up, Down, Select, Power
Settings: Brightness, Contrast, Clock, Phase, H-position, V-position, Auto-Adjust, Aspect Ratio, Sharpness, Color, Temperature, OSD Timeout, OSD

Language, OSD H-Position, OSD V-Position, Recall Defaults, Video Priority, Information, Touch On Sleep Mode, Touch Through (TouchPro PCAP only)
Languages: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, Japanese
Lockouts: OSD, Power

HDMI V1.3 Type A receptacle for HDMI input
Analog VGA on Female DB-15 connector
DisplayPort V1.1a - Supports later versions of DisplayPort video input
Input Video Horizontal Sync frequency range: 30 – 82KHz / Input Video Vertical Sync (frame rate) frequency range: 50-75Hz

External DC - Optional power brick (sold separately)
Monitor input power connector: Coaxial power jack (2.0mm (+0.0 -0.1mm) pin outer diameter, 6.4mm (+/- 0.3mm) barrel inner diameter, 8.8mm
(+/- 0.3mm) barrel depth)
Monitor input power signal specifications: 12VDC +/- 5%
Adapter output power connector: DC barrel plug (2.1mm (+/- 0.1mm) pin inner diameter, 5.5mm (+/- 0.05mm) barrel outer diameter, 9.5mm (+/- 0.3mm)

barrel length)

200mm x 100mm VESA mount on rear of unit; 4 Hole mounting interface on all four sides; Front mount with optional bezel kit (IntelliTouch/IntelliTouch
Dual-touch Models); Flush mount with included brackets (TouchPro PCAP/IntelliTouch ZB)

HDMI Cable, VGA Cable, OSD Remote, Touch USB Cable, Quick Install Guide; For Zero-Bezel Models: Flush Mount
Brackets w/Screws; For Bezeled Models: “L” (Side Mount) Brackets w/Screws, EEI Label, Japan Class-B TM info sheet

Ordering Information

Model Part Number Part Description Technology Interface Surface Treatment Video Interface

E707022 ET2794L-2UWC-0-MT-ZB-NPB-G TouchPro PCAP USB 2.0 Clear HDMI, VGA & DisplayPort

2794L

E335488 ET2794L-4CWB-0-ST-ZB-NPB-G IntelliTouch ZB Dual serial/USB 2.0 Clear HDMI, VGA & DisplayPort

E329077 ET2794L-8UWB-0-DT-NPB-G IntelliTouch Dual-Touch USB 2.0 Clear HDMI, VGA & DisplayPort

E329262 ET2794L-8CWB-0-ST-NPB-G IntelliTouch Dual serial/USB 2.0 Clear HDMI, VGA & DisplayPort

Extended Warranty Options

Part Number Description

E898247 4 Year Warranty Coverage

E898449 5 Year Warranty Coverage

E898648 3 Year Warranty Coverage + AUR

E894921 4 Year Warranty Coverage + AUR

E895125 5 Year Warranty Coverage + AUR

To find out more about our extensive range of Elo touch solutions, go to elotouch.com, or call the office nearest you.

North America

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Elo reserve s the right to change or update, w ithout notice, any informa tion contained herein; to change, wi thout notic e, the design, construc tion,
materials, processing or specifications of any products; and to discontinue or limit production or distribution of any products. Elo, the Elo logo,
IntelliTouch and TouchPro are either trademarks or registered trademarks of Elo Touch Solutions, Inc. All other trademarks are the property of their
respe ctive owners. © 2019 Elo Touch Solut ions, Inc. All right s reserve d. 19033AES00038

Europe

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[e-mail]

Asia-Pacific

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www.elotouch.com.cn

Latin America

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