Elo Touch ET2187C User Guide

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Elo Entuitive Touchmonitor

Technical Installation Manual

For 15", 17", 19" and 21" CRT Open Frame

Series Touchmonitors

ET1X8XC-4XWA-1 Series Models

ET2187C-4XWA-1 Series Models

Revision E

P/N 008551

Elo TouchSystems, Inc.

1-800-ELOTOUCH www.elotouch.com

www.elogaming.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by an y means, includ ing, b ut n ot limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, iTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

Table of Contents

Chapter 1

Introduction 1

Precautions . . . . . . . . . . . . . . . . . . . .1

About the Product . . . . . . . . . . . . . . . . .2

Chapter 2

Installation and Setup 3

Unpacking Your Touchmonitor. . . . . . . . . . . 3

Connecting Your Touchmonitor . . . . . . . . . . 4

Connect the Video Cable. . . . . . . . . . . . 4

Connect the Touchscreen Communication

Cable . . . . . . . . . . . . . . . . . . . . . 5

Connect the Power Cable . . . . . . . . . . . 6

Installing the Driver Software . . . . . . . . . . . 7

Installing the Touch Driver for Windows XP,

Windows 2000, Me, 95/98 and NT 4.0 . . . . 8

Installing the Touch Driver for MS-DOS and

Windows 3.1 . . . . . . . . . . . . . . . . .8

Chapter 3

Operation 11

About Touchmonitor Adjustments . . . . . . . . 11

Touchmonitor Controls . . . . . . . . . . . . . 12

Using the On Screen Display (OSD). . . . . 12

OSD Adjustments . . . . . . . . . . . . . . 13

Regulatory Information 29 Warranty 31

Index 33

Chapter 4

Troubleshooting 17

Appendix A

Touch Techno log y 19

Touchscreens: An Overview. . . . . . . . . . . 19

iTouch Touchscreens . . . . . . . . . . . . . . 20

Appendix B

Touchmonitor Safety 21

Appendix C

T ec hnical Specifica tions 23

Touchmonitor Specifications . . . . . . . . . . 23

Signal Pinout for CRT Open Frame Monitors 26

Power Consumption. . . . . . . . . . . . . . . 27

Preset Timing Table . . . . . . . . . . . . . . . 28

Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor.

Precautions

C HAPTER

HAPTER

NTRODUCTION

WARNING

This monitor is not intended for use as a stand-alone monitor. It is designed as only part of a complete system with proper safety enclosure and certifications. Use of this monitor alone can subject a user to dangero us, po ssibly fatal, high voltage.

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

1-1

About the Product

Your CRT touchmonitor is a color display with the following features:

• 13.8-inch viewable image 0.28mm dot pitch CDT for 15".

• 15.7-inch viewable image 0.27mm dot pitch CDT for 17".

• 18-inch viewable image 0.25mm dot pitch CDT for 19".

• 20-inch viewable image 0.25mm dot pitch CDT for 21".

• Supports a wide range of screen refresh rates with flicker-free picture quality.

• Plug and Play functionality automatically adjusts the monitor to its optimum performance.

• VESA DPMS (Display Power Management Signaling).

• VESA DDC1/2B compatibility.

• Patented iTouch technology from Elo TouchSystems.

• Either RS-232 serial or USB touch interface

1-2 Elo Entuitive Touchmonitor User Guide

HAPTER

NSTALLATION

This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following 5 items are present and in good condition:

OTE

Power cord is not included.

C HAPTER

AND

ETUP

CRT Touchmonitor

Software

CD Software

Serial cable

Quick Installation Guide

USB cable

VGA cable

2-3

Connecting Your Touchmonitor

MPORTANT

Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off.

Connect the Video Cable

Female 9-pin serial or USB type touchscreen connector

Power

Female 15-pin video connector

Video cable

Serial touchscreen cable

USB touchscreen cable

Connections on underside

Female 15-pin video connector

• Connect one end of the video cable to the video connector on your PC and the other end of the cable to the video connector on your monitor. Secure the cable by turning the thumbscrews on each connector.

2-4 Elo Entuitive Touchmonitor User Guide

Video cable

Video port

Connect the Touchscreen Communication Cable

Connections on underside

Female 9-pin serial or USB type touchscreen connector

Serial or USB port

Serial or USB cable

• Connect the touchscreen cable. Connect one end to the appropriate port on the back of your computer. Connect the other end of the cable to the touchscreen connector on your touchmonitor. The touchscreen cable connectors should fit snugly into the connectors on your touchmonitor and computer. Secure the cable by turning the thumbscrews on each connector.

2-5

Connect the Po wer C able

Connections on underside

Power cable

• Your monitor does not include a power cable. You may either purchase a country specific power cable from Elo (www.elogaming.com), or construct your own custom power cable (see Appendix B for details). Connect the power cable to the AC connector on your touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a switched surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.

• Your touchmonitor has no power switch. Power on your monitor using the power switch of the surge protector, and check that the power LED is on. If not, refer to Chapter 4, Troubleshooting.

• After a brief pause the picture should appear. If necessary, adjust the front panel controls according to your personal preference (see Chapter 3).

• Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to install the appropriate touchscreen driver software. Follow the directions starting on the next page to install the driver software.

OTE

If this monitor is intended to be used in an existing system, the driver software may already be installed by the system manufacturer. Skip to Chapter 3.

2-6 Elo Entuitive Touchmonitor User Guide

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems:

•Windows XP

• Windows 2000

•Windows Me

• Windows 98

• Windows 95

• Windows NT 4.0

Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elogaming.com.

Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.

Refer to the appropriate following section for driver installation instructions.

2-7

Installing the Touch Driver for Windows XP, Windows 20001, Me, 95/98 and NT 4.0

OTE

For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

2 Follow the directions on the screen to complete the driver setup for your

version of Windows.

If the AutoStart feature is not active:

1 Click Start > Run. 2 Click the Browse button to locate the EloCd.exe program on the CD-ROM. 3 Click Open, then OK to run EloCd.exe. 4 Follow the directions on the screen to complete the driver setup for your

version of Windows.

Installing the Touch Driver for MS-DOS and Windo ws 3.1

You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.

To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the

CD-ROM (your CD-ROM drive may be mapped to a different drive letter).

3 Type install and press Enter to start the installation. 4 Align the touchscreen.

1. To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not find a setup.exe file within the download.

2-8 Elo Entuitive Touchmonitor User Guide

You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information.

To run the INSTALL program:

1 Type INSTALL at the DOS prompt in the directory containing the driver

install files.

2 INSTALL asks you to select the software to install. Then choose

d:\EloDos_W31 from the displayed list.

3 INSTALL also asks you for the paths to use during installation, or you may

use its defaults. INSTALL creates directories as necessary, and warns you if they exist.

If you are updating your software, you may wish to specify the paths containing the earlier versions, and overwrite the obsolete files. All executable programs are upward compatible. For a list of differences from each previous version of the drivers, be sure to select "Differences from Previous Versions" during the installation process.

INSTALL updates your AUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy of your original AUTOEXEC.BAT file, called AUTOEXEC.OLD. If you already have Elo driver commands in your AUTOEXEC.BAT file, they will be commented out.

When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.

If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the Touchscreen Control Panel.

2-9

2-10 Elo Entuitive Touchmonitor User Guide

About Touchmonitor Adjustments

By design, your Elo Entuitive touchmonitor should not require any ad justments. The factory settings will give you optimum video results with most standard PC video display adapters.

However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.

C HAPTER

HAPTER

PERATION

MPORTANT

All adjustments you make to the controls are automatically memorized, so you do not need to reset your choices every time you unplug your touchmonitor or power it off and on. If there is a power failure your touchmonitor settings will not default to the factory specifications.

Do not insert conductive metal objects into the monitor's circuitry. The monitor uses high voltages and the metal edges can be sharp. Disassembly or realignment of the monitor circuitry voids the warranty.

3-11

Touchmonitor Controls

You can adjust the screen display by using the plastic knob labeled OSD located on the right-hand side of the touch controller bracket.

Using the On Screen Display (OSD)

1 Push the OSD knob to access the OSD. 2 Turn the OSD knob to choose the item you want to adjust. The selected item

is highlighted. See figure 3.1 for OSD menu options.

3 Push the OSD knob to adjust the highlighted item.

The display unit automatically saves the new settings in about 45 seconds after your last adjustments. The menu will automatically disappear or you can push the OSD knob to make the menu disappear.

EXIT

Figure 3.1

3-12 Elo Entuitive Touchmonitor User Guide

OSD Menu

RGB

OSD

OSD Adjustments

Symbol Function Process

H. Size

H. Position

V. Size

V. Position

Zoom

Geometry

Pincushion

Adjusts the horizontal size of the entire screen image.

Adjusts the horizontal position of the entire screen image.

Adjusts the vertical size of the entire screen image.

Adjusts the vertical position of the entire screen image.

Simultaneously changes vertical and horizontal image size.

See Figure 3.3, page 3-16.

If the vertical sides of the picture curve in or bulge out, you can correct the distortion by using the pincushion adjustment.

Trapezoid

Parallel

Pin Balance

Top Corner

Bottom Corner

S. Correct

If the picture is wider at the top or at the bottom, you can correct the distortion by using the trapezoid adjustment.

If the sides of the screen image are tilted, you can correct the distortion by using the parallel adjustment.

If the sides of the picture are bowed to the right or the left, you can correct the pin cushion balance by using this adjustment.

Eliminates top corner distortion.

Eliminates bottom corner distortion.

Corrects vertical center linearity.

3-13

C. Correct

V. Moire

H. Moire

Language

Rotation

Input Level

Corrects vertical top and bottom linearity.

Clears vertical moire if a series of concentric circles or arcs appear on your screen.

Note: Moire is an interface pattern that makes the screen seem to have faint lines. A picture that is rastered or consists of small repeating figures is sensitive to moire interference. Strong colors are also liable to intensify moire. The moire pattern on the screen does not affect the printout of the image.

Clears horizontal moire if a series of concentric circles or arcs appear on your screen.

You can select the language in which adjustment menus are displayed. The following languages are available; English, German, French, Italian, and Spanish.

If the entire screen image is tilted, you can correct the distortion by using the rotation adjustment.

Selects video input level 0.7Vp-p or 1.0 Vp-p.

OSD, H. Position, V. Position Timeout

Color Temp

(Figure 3.2) Adjusts the horizontal and vertical position of the OSD window and determines how long (in seconds) the OSD menu waits before closing automatically when no action has been performed.

(Figure 3.3) To correct the color temperatures individually, use the red, green, and blue contrast and brightness adjustments. To confirm the setting press the menu again.

Saves current setting.

Save

Recalls factory settings of the image parameters.

Recall

Displays the horizontal and vertical frequency settings from the computer.

Status

3-14 Elo Entuitive Touchmonitor User Guide

Degauss

Brightness

Contrast

If you have moved the display unit, you should perform demagnetization. Demagnetizing takes place automatically when the display unit is switched on, and the unit normally maintains faultless color purity during operation.

If you have tilted, swiveled or moved the display unit, you can perform demagnetization. During the process the picture is distorted for a few seconds. After demagnetization, the color impurities have disappeared if caused by stray magnetic fields.

Do not use the degauss feature more than once every half hour or the degauss function will not work.

Adjusts the brightness of the screen.

Adjusts the contrast of the screen.

ESC

OSD

Figure 3.2

OSD

ESC

9300

6500

3-15

Figure 3.3

ESC

3-16 Elo Entuitive Touchmonitor User Guide

C HAPTER

HAPTER

ROUB LESHOOTING

Problem Suggestion (s)

No picture. Your touchmonitor may not be getting power.

Touchmonitor does not enter power management mode.

Screen flickers The screen may seem to flicker when the refresh

Color defects If your color is not uniform, degauss the

Picture appears to be ghosting. Make certain there is a good connection between

Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on.

Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet.

If the monitor's LED is slowly flashing, the monitor is in standby mode.Push one of the keyboard keys. Check that the keyboard is properly connected to the computer.

Ensure that your computer and video card are properly configured (consult the video card documentation).

The video signal from the computer does not comply with VESA DPMS standard. Either the computer or the graphics adapter is not using the VESA DPMS power management function.

rate is less than 75Hz. See the list of recomm ended modes in Appendix C, page C-28.

touchmonitor as described in Chapter 3, page 3-15, and make sure that the touchmonitor is at least 12 inches from any other electrical equipment.

the touchmonitor and the computer.

4-17

Problem Suggestion (s)

Picture is not centered. Read about adjusting your touchmonitor picture

and make the appropriate adjustments. Picture appears “washed out”. Readjust your brightness and contrast settings. Picture not present or severely

distorted.

Duplicated images A problem with your graphics adapter or

"NO SIGNAL" window appears. The monitor is receiving no video signal from the

"SIGNAL OUT OF RANGE" window appears.

Touch doesn’t work. Check to make sure the touchscreen cable is

Verify that your video display adapter settings are

formatted for the correct resolution and vertical

refresh rates.

touchmonitor. Contact your service representative.

PC. Ensure the PC is plugged in, turned on, and

the video cable is connected.

The monitor is receiving a video signal which is

beyond the limits of its capability. Change the

PC's video display adapter settings to agree with

one of the display modes given in Appendix C.

securely attached at both ends.

4-18 Elo Entuitive Touchmonitor User Guide

Touchscreens: An Overview

Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take.

Computer literacy is learned. This is complicated by the fact that using a keyboard or a mouse is neither intuitive nor natural for most people. Touchscreens cut out the learning curve by eliminating keyboard/mouse intermediaries and allowing a natural flow of information to develop between a user and a computer.

HAPTER

OUCH

A PPENDIX

ECHNOLOG Y

When a user wants to access information or perform a function on a computer with a touchscreen installed, a touch quickly and accurately does the job that once required complicated keyboard interactions or precise mouse movements.

A frustrating experience with a computer during a transaction can create dissatisfaction for your customer. Touchscreens help eliminate unpleasant transactions by creating a natural flow of information that enhances your product or service. Touchscreens speed up user/computer interactions. People get what they want faster and are more satisfied with the process.

A-19

iTouch Touchscreens

Elo built on its IntelliTouch surface wave technology to create its iTouch "touch-on-tube" solution. Elo eliminated the clear glass layer between the viewer and the display. iTouch touchmonitors have been adopted by some of the largest manufacturers in the world in their next generation games.

Elo CRT gaming monitors offer consistent features across all sizes:

• Touch directly on tube—no touchscreen overlay and no parallax.

• Preserves 100 percent of CRT brightness, clarity, antireflection and color properties.

• More durable and safer than even bonded touchscreen overlays.

• Same fast, accurate, stable performance as Elo’s IntelliTouch surface wave touchscreen overlays.

• "Drift free" and not affected by surrounding metal or poor earths/grounding.

• Dual touches are not averaged, allowing extremely fast two-handed play.

• Z-axis for pressure can add a new dimension to games.

• No need for periodic recalibration.

A-20 Elo Entuitive Touchmonitor User Guide

A PPENDIX

HAPTER

OUCHMONITOR

AFETY

DANGER

As this equipment is received it presents an electrical shock hazard that could result in serious injury or death. Only qualified persons should work around this equipment when it is energized. This equipment is intended to be used by a manufacturer only for building-in to other equipment which will provide a proper electrical and fire safety enclosure.

This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2, Installation and Setup, and Chapter 3, Operation.

1 To reduce the risk of electric shock, follow all safety notices and never insert

conductive metal objects into the circuitry.

2 It is important that your touchmonitor remains dry. Do not pour liquid into or

onto your touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.

3 Your new monitor is equipped with a three-wire, grounding power connector,

AMP "Mate-N-Lock", part number 350767-1. Contacts inside the connector are female type, AMP part number 350550-1.

Connector Information

Pin 1 Mains line hot monitor (brown) Pin 2 Mains ground monitor (green) Pin 3 Mains line neutral monitor (blue)

B-21

Note:

Should you wish to construct your own custom power cable, Elo highly recommends using AMP "Mate-N-Lock" part number 350766-1 and male type contacts, AMP part number 350547-1.

After connecting the power cable to the monitor, but before applying power, ensure that the power cable’s black or brown wire connects to the monitor’s brown wire; the power cable’s green wire connects to the monitor’s green wire; and the power cable’s white or blue wire connects to the monitor’s blue wire.

The cable used must include a green (earth ground) wire, it must be 18AWG (or larger), and it should be rated SVT 105C 600V (or better).

B-22 Elo Entuitive Touchmonitor User Guide

HAPTER

ECHNICAL

OTE

All specifications are subject to change.

Touchmonitor Specifications

21" Monitor 19"Monitor 17" Monitor 15" Monitor

A PPENDIX

PECIFICATIONS

Picture Tube

Maximum Resolution

Deflection Frequency

Maximum Video Input Bandwidth

Display Area*

21” (20” diagonal viewable image),

0.25-mm dot pitch. 640x350/70Hz

720x400/70Hz 640x480/60, 72, 75, 85HZ 800x600/ 56,60,72,75,85HZ 1024x768/60, 70, 75, 85Hz 1280x1024/60Hz Non-interlaced

Horizontal: 30-70 kHz

Vertical: 50-160 Hz BW-100MHz 100 MHz 100 MHz 65 MHz

H: 380mm V: 285mm

19” (18” diagonal viewable image),

0.25-mm dot pitch. 640x350/70Hz

720x400/70Hz 640x480/60, 72, 75, 85HZ 800x600/ 56,60,72,75,85HZ 1024x768/60, 70, 75, 85Hz 1280x1024/60Hz Non-interlaced

Horizontal: 30-70 kHz

Vertical: 50-160 Hz

H: 360 mm V: 270 mm

17” (15.7” diagonal viewable image),

0.27-mm dot pitch. 640x350/70Hz

720x400/70Hz 640x480/60, 72, 75, 85HZ 800x600/ 56,60,72,75,85HZ 1024x768/60, 70, 75, 85Hz 1280x1024/60Hz Non-interlaced

Horizontal: 30-70 kHz

Vertical: 50-160 Hz

H:300 mm V: 225 mm

15” (13.8” diagonal viewable image),

0.28-mm dot pitch. 640x350/70Hz

720x400/70Hz 640x480/60, 72, 75, 85HZ 800x600/ 56,60,72,75,85HZ 1024x768/60Hz

Horizontal: 30-55 kHz

Vertical: 50-160 Hz

H: 270 mm V: 202 mm

C-23

21" Monitor 19"Monitor 17" Monitor 15" Monitor

Input Signal

Input Voltage

Display Colors*

Typical Power

R.G.B. Analog, 15 pin D-sub

100-240 VAC, 50-60 Hz100-240 VAC, 50-60 Hz100-240 VAC, 50-60 Hz100-240 VAC, 50-60

Analog input; unlimited colors

85 watts 75 watts 65 watts 60 watts

Consumption Power

Management

Plug a n d Play Compatibility

Compliant with EPA/Energy Star, VESA DPMS signaling method.

Compliant with VESA DDC 1/2B standards.

CRT Life Average operational

CRT life is 12,000 hours to half brightness.

On-Screen Adjustments

Safety

Brightness, Contrast, Exit, Zoom, V.Size, V. Position, H. Size, H. Position, Language, Save, Recall, Degauss, Rotation, Input Level, OSD, Color Temperature, Trapezoid, Parallel, Pin Balance, Top/ Bottom Corner, S/C Correct, H/V Moire.

cRUus, DHHS, TÜV cRUus, DHHS, TÜV cRUus, DHHS, TÜV cRUus, DHHS, TÜV

Regulations EMC

IC ES-003 C-Tick

MPRII, FCC Class B, CE

VCCI Monitor

471w x 464d x 412h 424w x 440d x 375h 397w x 405d x 343h 424w x 440d x 375h

Dimensions Net Weight

Operating Temperature

Humidity

21.7kg 17.8kg 14.7kg 11.7kg 5-55°C 5-55°C 5-55°C 5-55°C

10%-80% 10%-80% 10%-80% 10%-80%

R.G.B. Analog, 15 pin D-sub

Analog input; unlimited colors

Compliant with EPA/ Energy Star, VESA DPMS signaling method.

Compliant with VESA DDC 1/2B standards.

Average operational CRT life is 12,000 hours to half brightness.

MPRII, FCC Class B, CEMPRII, FCC Class B, CEFCC Class B, CE,

R.G.B. Analog, 15 pin D-sub

Analog input; unlimited colors

Compliant with EPA/ Energy Star, VESA DPMS signaling method.

Compliant with VESA DDC 1/2B standards.

Average operational CRT life is 12,000 hours to half brightness.

R.G.B. Analog, 15 pin D-sub

Hz Analog input;

unlimited colors

Compliant with EPA/ Energy Star, VESA DPMS signaling method.

Compliant with VESA DDC 1/ 2B standards.

Average operational CRT life is 12,000 hours to half brightness.

MPRII

C-24 Elo Entuitive Touchmonitor User Guide

Table C.1

iTouch Touchmonitor Specifications

Mechanical

Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less

than ±1%. Touchpoint Density More than 100,000 touchpoints/in Touch Activation Force Typically less than 3 ounces (85 grams). Surface Durability Surface durability is that of glass, Mohs’ hardness rating of 7. Expected Life

Performance

Sealing Unit is sealed to protect against splashed liquids, dirt, and dust.

No known wear-out mechanism, as there are no layers, coatings, or moving parts.

iTouch technology has been operationally tested to more than 50 million touches in

one location without failure, using a stylus similar to a finger.

(15,500 touchpoints/cm2).

Optical

Light Transmission (per ASTM D1003)

100%

Environmental

Chemical Resistance The active area of the touchscreen is resistant to all chemicals that do not affect

glass, such as:

Acetone

Toluene

Methyl ethyl ketone

Isopropyl alcohol

Methyl alcohol

Ethyl acetate

Ammonia-based glass cleaners

Gasoline

Kerosene

Vinegar Electrostatic Protection

(per EN 61 000-4-2, 1995)

Meets Level 4 (15 kV air/8 kV contact discharges).

C-25

Signal Pinout for CRT Open Frame Monitors

12345

7 6810 9

1113 1215 14

PIN Number Signal

1 Red video 2 Green video 3 Blue video 4 Ground 5 *VGA card detection (GND) 6 Red return 7 Green return 8 Blue return 9NC 10 Sync return 11 Ground 12 SDA (Serial Data) 13 Horizontal Sync 14 Vertical Sync 15 SCL (Serial Clock)

*Pin 5, self-test pin shall be grounded when signal connector is plugged in.

C-26 Elo Entuitive Touchmonitor User Guide

P ower Consumption

The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Electronics Standard Association (VESA)

Mode LED

Normal Green 60 Standby Green/ blinking 15 Suspend Green/ blinking 15 Off Green/ blinking 5 Unplugged Not illuminated 0

15" Monitor

Power consumption (W)

17" Monitor

Mode LED

Normal Green 65 Standby Green/ blinking 15 Suspend Green/ blinking 15 Off Green/ blinking 5 Unplugged Not illuminated 0

consumption (W)

19" Monitor

Power

Mode LED

Normal Green 75 Standby Green/ blinking 15 Suspend Green/ blinking 15 Off Green/ blinking 5 Unplugged Not illuminated 0

consumption (W)

C-27

Mode LED

Normal Green 85 Standby Green/ blinking 15 Suspend Green/ blinking 15 Off Green/ blinking 5 Unplugged Not illuminated 0

OTE

The only way to isolate the display unit completely from the mains supply is to unplug the mains cable.

Preset Timing Table

Your Elo Entuitive touchmonitor has 5/4 preset timing modes. The following are modes preset as factory defaults:

21" Monitor

Power consumption (W)

No. Resolution

1 640x400 31.5 kHz 70 Hz 2 640x480 31.5 kHz 60 Hz 3 640x350 31.5 kHz 70 Hz 4 800x600* 53.7 kHz 85 Hz 5 1024x768* 68.7 kHz 85 Hz (not for 15")

*Recommended primary mode

Frequency Re fresh Ra te

Horizontal

C-28 Elo Entuitive Touchmonitor User Guide

HAPTER

EGULATORY INFORMATION

Electrical Safety Information

A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if t he limita tions are e xc eeded.

B) There are no operator serviceable parts inside this equipment. This equipment generates hazardous voltages that constitute a safety hazard. Service should be provided only by a qualified service technician.

C) This equipment is provided with a detachable power cord that has an integral safety ground wire and three-prong connector intended for connection to a grounded safety outlet.

1) Do not substitute the cord with any cord other than the provided approved type. Under no circumstances use an adapter plug to connect to a two-wire outlet, as this will defeat the continuity of the grounding wire.

2) This equipment requires the use of the ground wire as a part of its safety certification. Modification or misuse can provide a shock hazard that can result in serious injury or death.

3) If there are any questions about the installation prior to connecting the equipment to mains power, contact a qualified electrician or the manuf actur er.

Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found to comply with Part 15 Class B of FCC Rules for digital devices. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordanc e with the instructions, may cause harmful interference to radio communications.

B) Notice to Users in Canada: This equipment has been tested and found to comply with Class B radio noise emission limits as established by the Radio Interference Regulations of Industrie Canada for digital devices.

C) Notice to Users in the European Union: This equipment has been tested and found to comply with the Class B requirements of CE marking for Information Technology Equipment as required by: Low Voltage Directive 73/23/ECC and standard EN 60950; EMC Directive 89/336/ECC, and per standard EN 55022.

D) General Information to All Users: This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to this manual, the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.

1) In order to meet emission and immunity requirements, the user must observe the following:

a) Use only the provided I/O cables to connect this digital device with

any computer.

b) To ensure compliance, use only the provided manufacturer-approved

line cord.

c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

2) If this equipment appears to cause interference with radio or television reception, or any other device:

a) Verify as an emission source by turning the equipment off and on.

b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:

i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected

receiver. iii) Reorient the affected receiver’s antenna. iv) Plug the digital device into a different AC outlet so the digital

device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device

does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)

vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)

If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician

E141667

30 Elo Entuitive Touchmonitor User Guide

DHHS

HAPTER

ARRANTY

Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. Product warranty is as published in Elo’s Terms and Conditions at the time of purchase.

Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.

Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.

THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or a uthorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same.

32 Elo Entuitive Touchmonitor User Guide

INDEX

Numerics

15" Monitor Specifications, 23 17" Monitor Specifications, 23 19"Monitor Specifications, 23 21" Monitor Specifications, 23

About the Product, 2 About Touchmonitor Adjustments, 11

Bottom Corner, 13 Brightness, 15

C. Correct, 14 Chemical Resistance, 25 Color Control, 14 Color defects, 17 Connect the Power Cable, 6 Connect the Touchscreen Communication Cable, 5 Connect the Video Cable, 4 Connecting Your Touchmonitor, 4 Connector Information, 21 Contrast, 15 CRT Life, 24

H. Moire, 14 H. Position, 13 H. Size, 13 Humidity, 24

Input Level, 14 Input Signal, 24 Input Voltage, 24 Installing the Driver Software, 7 Installing the Serial Touch Driver for MS-DOS and

Windows 3.1, 8

Installing the Touch Driver for Windows XP, Windows

2000, Me, 95/98 and NT 4.0, 8 IntelliTouch Touchmonitor Specifications, 25 iTouch Touchscreens, 20

Language, 14 Light Transmission, 25

Maximum Resolution, 23 Maximum Video Input Bandwidth, 23 Monitor Dimensions, 24

Deflection Frequency, 23 Display Area, 23 Display Colors, 24 Duplicated images, 18

Electrical Safety Information, 29 Electrostatic Protection, 25 EMI, 24 Emissions and Immunity Information, 29 Expected Life Performance, 25

Geometry, 13 ghosting, 17

Net Weight, 24 NO SIGNAL, 18

On-Screen Adjustments, 24 Operating Temperature, 24 Operation, 11 OSD Adjustments, 13 OSD, H. Position, V. Position Timeout, 14

Parallel, 13 Picture Tube, 23 Pin Balance, 13 Pincushion, 13 Plug and Play Compatibility, 24 Positional Accuracy, 25 Power Consumption, 24, 27

Index-33

Power consumption 15" Monitor, 27 Power consumption 17" Monitor, 27 Power consumption 19" Monitor, 27 Power consumption 21" Monitor, 28 Power Management, 24 power management mode, 17 Precautions, 1 Preset Timing Table, 28

Recall, 14 Regulatory Information, 29 Rotation, 14

S. Correct, 13 Safety Regulations, 24 Save, 14 Screen flickers, 17 Sealing, 25 SIGNAL OUT OF RANGE, 18 Signal Pinout for CRT Open Frame Monitors, 26 Solutions to Common Problems, 17 Status, 14 Surface Durability, 25

Technical Specifications, 23

Top Corner, 13 Touch Activation Force, 25 Touchmonitor Controls, 12 Touchmonitor Safety, 21 Touchmonitor Specifications, 23 Touchpoint Density, 25 Touchscreens

An Overview, 19 Trapezoid, 13 Troubleshooting, 17

Unpacking Your Touchmonitor, 3 Using the On Screen Display (OSD), 12

V. Moire, 14 V. Position, 13 V. Size, 13

Warranty, 31

Zoom, 13

Index-34

Elo Touch ET2187C User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual