Elo Touch ET2187C User Guide
Elo Entuitive Touchmonitor
Technical Installation Manual
For 15", 17", 19" and 21" CRT Open Frame
Series Touchmonitors
ET1X8XC-4XWA-1 Series Models
ET2187C-4XWA-1 Series Models
Revision E
P/N 008551
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com
www.elogaming.com
Copyright © 2005 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by an y means, includ ing, b ut n ot
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, iTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
3
Table of Contents
Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . .1
About the Product . . . . . . . . . . . . . . . . .2
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Connecting Your Touchmonitor . . . . . . . . . . 4
Connect the Video Cable. . . . . . . . . . . . 4
Connect the Touchscreen Communication
Cable . . . . . . . . . . . . . . . . . . . . . 5
Connect the Power Cable . . . . . . . . . . . 6
Installing the Driver Software . . . . . . . . . . . 7
Installing the Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0 . . . . 8
Installing the Touch Driver for MS-DOS and
Windows 3.1 . . . . . . . . . . . . . . . . .8
Chapter 3
Operation 11
About Touchmonitor Adjustments . . . . . . . . 11
Touchmonitor Controls . . . . . . . . . . . . . 12
Using the On Screen Display (OSD). . . . . 12
OSD Adjustments . . . . . . . . . . . . . . 13
Regulatory Information 29
Warranty 31
Index 33
Chapter 4
Troubleshooting 17
Appendix A
Touch Techno log y 19
Touchscreens: An Overview. . . . . . . . . . . 19
iTouch Touchscreens . . . . . . . . . . . . . . 20
Appendix B
Touchmonitor Safety 21
Appendix C
T ec hnical Specifica tions 23
Touchmonitor Specifications . . . . . . . . . . 23
Signal Pinout for CRT Open Frame Monitors 26
Power Consumption. . . . . . . . . . . . . . . 27
Preset Timing Table . . . . . . . . . . . . . . . 28
1
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new high-resolution touchmonitor combines the reliable
performance of Elo’s touch technology with the latest advances in CRT display
design. This combination of features creates a natural flow of information
between a user and the touchmonitor.
Precautions
C HAPTER
C
HAPTER
1
I
NTRODUCTION
WARNING
This monitor is not intended for use as a stand-alone monitor. It is designed as
only part of a complete system with proper safety enclosure and certifications.
Use of this monitor alone can subject a user to dangero us, po ssibly fatal, high
voltage.
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
1-1
About the Product
Your CRT touchmonitor is a color display with the following features:
• 13.8-inch viewable image 0.28mm dot pitch CDT for 15".
• 15.7-inch viewable image 0.27mm dot pitch CDT for 17".
• 18-inch viewable image 0.25mm dot pitch CDT for 19".
• 20-inch viewable image 0.25mm dot pitch CDT for 21".
• Supports a wide range of screen refresh rates with flicker-free picture quality.
• Plug and Play functionality automatically adjusts the monitor to its optimum
performance.
• VESA DPMS (Display Power Management Signaling).
• VESA DDC1/2B compatibility.
• Patented iTouch technology from Elo TouchSystems.
• Either RS-232 serial or USB touch interface
1-2 Elo Entuitive Touchmonitor User Guide
C
HAPTER
2
I
NSTALLATION
This chapter discusses how to install your CRT touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 5 items are present and in good condition:
N
OTE
:
Power cord is not included.
C HAPTER
AND
S
ETUP
CRT Touchmonitor
CD
Software
CD Software
Serial cable
Quick Installation Guide
Quick Installation
Guide
Or
USB cable
VGA cable
2-3
Connecting Your Touchmonitor
I
MPORTANT
:
Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
Connect the Video Cable
Female 9-pin serial or
USB type touchscreen connector
Power
Female 15-pin
video
connector
Video cable
Serial touchscreen
cable
OR
USB touchscreen
cable
Connections on underside
Female 15-pin
video
connector
• Connect one end of the video cable to the video connector on your PC and
the other end of the cable to the video connector on your monitor. Secure the
cable by turning the thumbscrews on each connector.
2-4 Elo Entuitive Touchmonitor User Guide
Video cable
Video
port
Connect the Touchscreen Communication Cable
Connections on underside
Female 9-pin serial
or USB type
touchscreen connector
Serial or USB
port
Serial or USB
cable
• Connect the touchscreen cable. Connect one end to the appropriate port on
the back of your computer. Connect the other end of the cable to the
touchscreen connector on your touchmonitor. The touchscreen cable
connectors should fit snugly into the connectors on your touchmonitor and
computer. Secure the cable by turning the thumbscrews on each connector.
2-5
Connect the Po wer C able
Connections on underside
Power cable
Power cable
• Your monitor does not include a power cable. You may either purchase a
country specific power cable from Elo (www.elogaming.com), or construct
your own custom power cable (see Appendix B for details). Connect the
power cable to the AC connector on your touchmonitor. To protect your
equipment against risk of damage from electrical surges in the power line,
plug the touchmonitor’s power cord into a switched surge protector, and then
connect the surge protector to a grounded (three-pronged) AC electrical
outlet.
• Your touchmonitor has no power switch. Power on your monitor using the
power switch of the surge protector, and check that the power LED is on. If
not, refer to Chapter 4, Troubleshooting.
• After a brief pause the picture should appear. If necessary, adjust the front
panel controls according to your personal preference (see Chapter 3).
• Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to
install the appropriate touchscreen driver software. Follow the directions
starting on the next page to install the driver software.
N
OTE
:
If this monitor is intended to be used in an existing system, the driver software may
already be installed by the system manufacturer. Skip to Chapter 3.
2-6 Elo Entuitive Touchmonitor User Guide
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
•Windows XP
• Windows 2000
•Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems are
available on the Elo TouchSystems web site at www.elogaming.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
2-7
N
Installing the Touch Driver for Windows XP, Windows
20001, Me, 95/98 and NT 4.0
OTE
:
For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
Installing the Touch Driver for MS-DOS and Windo ws 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the
directions below:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
1. To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.
2-8 Elo Entuitive Touchmonitor User Guide
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1 Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2 INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.
2-9
Loading...