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permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new touchmonitor combines the reliable performance of
Elo’s touch technology with the latest advances in LCD display design. This
combination of features creates a natural flow of information between a user
and your touchmonitor.
Precautions
C HAPTER
1
C
HAPTER
1
I
NTRODUCTION
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your LCD Desktop Touchmonitor is a 17" XGA TFT color display with the
following features:
• Direct analog RGB input
• 17" diagonal screen size
• 16.7 million displayable colors
• 1280 x 1024 resolution
• SXGA/XGA/ SVGA/ VGA/VESA/ Mac compatible
• 30kHz~80 horizontal scan
• 56~75Hz refresh rate
1-1
• Auto adjustment capability
• High quality full screen re-scaling
• Multilingual OSD menus in six languages: English, French, German,
Spanish, Italian and Japanese
• Serial or USB touch interface (USB requires Windows 98, 2000, Me and
XP.)
• Built in speakers with volume, treble, bass And balance control thorough
OSD
• VESA 100 mm M5 threaded holes on bottom of stand for securing to desk or
other surface, i.e. table top
• Cable strain reliefs for all cables
For full Product Specifications refer to Appendix C.
1-2Elo Entuitive Touchmonitor User Guide
C
HAPTER
2
I
NSTALLATION AND
This chapter discusses how to install your LCD touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 9 items are present and in good condition:
C HAPTER
2
S
ETUP
LCD Display
Quick Install Guide
CD
Software
User Guide-on CD,
Quick Install Guide
and software CD
OR
Video cable
European monitor power cable
Speaker Cable
Adapter
Serial cableUSB touchscreen cable
DVI-D video
cable
Monitor power cable
(US/Canada)
2-3
Product Overview
Main Unit
Rear View
LCD Display
Stand
2-4Elo Entuitive Touchmonitor User Guide
Side View
User Controls
Base Bottom View
123.2
86.6
23.6
100
5X Stability Pad
M5 Mounting Holes (4X)
100
100
Base Bottom
Scale 1:4
2-5
Touch Interface Connection
N
OTE
:
Your interface cables may have been pre-connected to your monitor at the factory.
Your touchmonitor comes with one of the following touchscreen connector
cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and
XP systems only.)
To set up this display, please refer to the following figures and procedures:
Serial or USB Connection
The following illustrations guide you step by step in connecting your
touchmonitor using a serial cable connection.
CAUTION
Before connecting the cables to your touchmonitor and PC, be sure that the computer
and the touchmonitor are turned off.
Removable back cover
USB cable
OR
Serial touchscreen
cable
Speaker cable
Connections on underside
Power Speaker
port
Female DVI-D
video connector
Female 15-pin
video connector
2-6Elo Entuitive Touchmonitor User Guide
USB connector
Female 9-pin serial
Touchscreen connector
Video cable
Monitor
power cable
(US/Canada)
European monitor
pow
er cable
DVI-D cable
Adapter
Removing the Back Cover
Bottom cut-out
• The cables are routed through the back of the stand.
• To remove the back cover, place one hand at the top of the stand and your
other hand on the bottom cut-out.
• Pull forward from the bottom cut-out and twist the cover until it snaps off.
The cable ports are located on the underside of your touchmonitor.
2-7
Routing the Cables
• The cables are routed through the cable management channel in the stand.
2-8Elo Entuitive Touchmonitor User Guide
Connecting the Video Cable or DVI-D Video Cable
Connections on underside
Female 15 pin Video connector
Connections on underside
Female DVI-D Video connector
OR
Video cable
Video cable
Video cable
Video port
• Tilt the screen up and out (away from the stand) to access the connection
ports.
• Connect the 15-pin video cable (the ferrite bead end) or the 24-pin DVI-D
cable to the video port on your PC.
• Connect the other end of the video cable to the video connector on your
touchmonitor by routing the cable through the hole in the stand.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector clockwise.
• Place the cable in the cable management clip.
2-9
Connecting the Serial or USB Touchscreen Cable
Connections on underside
USB Touchscreen connector
Serial Touchscreen cable
Female 9-pin serial
Touchscreen connector
• Connect the female end of the serial (RS-232) cable to the serial port on the
back of your PC, or connect the USB touchscreen cable to the USB
touchscreen connector on the back of your touchmonitor.
• Connect the male end of the cable to the serial touchscreen connector on your
touchmonitor, or connect the other end of the USB touchscreen cable to your
PC.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector.
• Route the cable through the cable management clip.
2-10Elo Entuitive Touchmonitor User Guide
N
Connecting the Speaker Cable
CONNECTIONS ON UNDERSIDE
SPEAKER CABLE
Speaker port
OTE
:
If you do not wish to connect the speaker cable, go to step 5.
• To use the built in speakers, you need to connect the speaker cable. Connect
the light blue end of the speaker cable to thelight blue speaker port of the
touchmonitor (audio in).
• Connect the lime (light green) end of the speaker cable to the lime speaker
port on your PC (audio out).
2-11
Connecting the Power Cable
Connections on Underside
N
Powe r
Power Ca ble
Depending on where you live, you will use either the European or US/Canadian
power cable.
• Connect the female end of the power cable to theBrick power supply.
• Connect the Brick power cable into the power port on the touchmonitor.
• Route the cable through the cable management clip.
OTE
:
To protect your equipment against risk of damage from electrical surges in the power
line, plug the touchmonitor’s power cord into a surge protector, and then connect the
surge protector to a grounded AC electrical outlet.
Replacing the Back Cover
When all the cables have been connected:
• Replace the back stand cover.
• Power on your PC then your touchmonitor. After a brief pause the picture
should appear.
• Tilt the screen up and back to access the connection ports.
• Connect the 15-pin video cable (the ferrite bead end) to the video port on
your PC.
Brick Power Supply
• Connect the other end of the video cable to the video connector on your
touchmonitor by routing the cable through the hole in the stand.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector clockwise.
• Place the cable in the cable management clip.
• Connect the other end of the USB touchscreen cable to your PC.
2-12Elo Entuitive Touchmonitor User Guide
Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the
display mode of your graphic card to make it less than or equal to 1024 x 768
resolution, and make sure the timing of the display mode is compatible with the
LCD display. Refer to Appendix A for more information about resolution.
Compatible video modes for your touchmonitor are listed in Appendix C.
VESA Mount on Your Touchmonitor
Your touchmonitor conforms to the VESA Flat Panel Monitor Physical
Mounting Interface (FPMPMI™) Standard which defines a physical mounting
interface for flat panel monitors, and corresponding standards for flat panel
monitor mounting devices, such as wall and table arms. The VESA mounting
interface is located on the back of your touchmonitor and is shipped
pre-connected to the base.
Remove these four screws
(retain for reassembly)
115
VESA mounting
interface
N
VESA mounting surface is located
12mm below the surface of the
plastic.
115
Wall mount/Surface mount template
100
100
OTE
:
The above drawing displays the VESA mounting interface after the removal of the
Customer wall
(4X) M5
clearance hole
65
70 X 30 cable access hole
mounting cover and base.
2-13
N
Accessing the VESA Mounting Interface
If you want to convert your desktop monitor to a wall mount or kiosk monitor,
follow the steps below to access the VESA mounting interface.
OTE
:
You will need a screwdriver for the following steps.
1 Remove the back cover of the stand by pulling forward on the bottom
cut-out.
2 Carefully lay the monitor face down. At the top of the mounting screw cover
there are two slots. With a screwdriver, pry open the mounting screw cover.
The cover fit is tight so remove it carefully.
3 When you remove the mounting screw cover, you will see four screws.
Remove the screws to mount your monitor. Refer to the drawing on page 18.
The following companies provide VESA mounting devices compatible with
your touchmonitor:
You can also mount your touchmonitor by using the keyholes in the base of the
stand. These keyholes provide easy slide on mounting. You can also bolt your
touchmonitor to a tabletop or other flat surface. Please refer to Appendix C for
location and dimension of the mounting holes.
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems are
available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
2-15
N
Installing the Serial Touch Driver for Windows XP,
Windows 20001, Me, 95/98 and NT 4.0
OTE
:
For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
1.To install Windows 2000 and Windows XP, you must use the "update driver"
method; you will not find a setup.exe file within the download.
2-16Elo Entuitive Touchmonitor User Guide
Installing the Serial Touch Driver for MS-DOS and
Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the
directions below:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1 Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2 INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.
2-17
Installing the USB Touch Driver
N
Installing the USB Touch Driver for Windows XP,
2
Windows 2000
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98, Windows Me or Windows 2000 starts the Add New
Hardware Wizard:
2 Choose Next. Select “Search for the best driver for your device
(Recommended)” and choose Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a
location” and use Browse to select the \EloUSB directory on the Elo
CD-ROM.
4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been
detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 CD if
prompted. Choose Finish.
If Windows 98, Windows Me or Windows 2000 does not start the Add New
Hardware Wizard:
OTE
:
For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
, Me and 98
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
2.To install Windows 2000 and Windows XP, you must use the "update driver"
method; you will not find a setup.exe file within the download.
2-18Elo Entuitive Touchmonitor User Guide
About Touchmonitor Adjustments
Your touchmonitor will unlikely require adjustment. Variations in video output
and application may require adjustments to your touchmonitor to optimize the
quality of the display.
For best performance, your touchmonitor should be operating in native
resolution, that is 1280 x 1024 at 60-75 Hz. Use the Display control panel in
Windows to choose 1280 x 1024 resolution.
C HAPTER
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C
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3
O
PERATION
Operating in other resolutions will degrade video performance. For further
information, please refer to Appendix A.
All adjustments you make to the controls are automatically memorized. This
feature saves you from having to reset your choices every time you unplug or
power your touchmonitor off and on. If there is a power failure your
touchmonitor settings will not default to the factory specifications.
Using the On-Screen Display (OSD) Menus
All adjustments are made by using the on-screen display (OSD) menus. All
menu items can be selected by using the buttons on the side bezel.
N
OTE
:
OSD menu default is enabled.
3-19
Side Bezel Buttons
MENU
1
2
3
SELECT
4
1
2
3
4
5
ControlFunction
MenuDisplay on exit the OSD menus.
Contrast/
Up/Toggle
Volume/Down
Toggle
Enter Select item
1. Shortcut to Contrast adjustment
2. Increase value of adjustment items
3. With menu on toggles OSD options
1. Shortcut to Volume adjustment
2. Decrease value of the adjustment items
3. With menu on toggles OSD options
1. Shortcut to Auto Adjust
2. Select- To select the adjustment items from the
OSD menus.
3. Auto- To activate the “Auto Adjustment”
function to obtain an optimum image.
5
3-20Elo Entuitive Touchmonitor User Guide
Power SwitchSwitches the power on/off to your touchmonitor.
Enable/Disable1. Press the Up and Down buttons at the same
time to enable/disable the MUTE functions. OSD
menu default is enabled
2. Press the Menu and Up buttons at the same
time and hold for two seconds to enable/disable
the OSD functions. OSD menu default is
enabled.
3. Press the Menu and Down buttons at the same
time and hold for two seconds to enable/disable
the power lock function. OSD menu default is
enabled.
OSD Menu Function
CONTRAST
50
Contrast
Controls the picture contrast
Brightness
Controls the picture brightness
V-Position
Controls the vertical position
H-Position
Controls the horizontal position
Recall Defaults
Recalls factory settings of the image
parameters
C1/C2/USER (Color)
Using these icons, you can select one of
the preset color temperatures (9300°K or
6500°K). Confirm your choice by
pressing the SELECT button. If you
want to change the color temperatures
individually, select USER and confirm by
pressing the OSD button SELECT. Now
you can use the OSD dial to toggle
between the settings R, G and B (red,
green and blue foreground). To change a
setting, first press the SELECT button,
then choose the desired value with the
OSD dial. To confirm the setting, press
the SELECT button again.
If you don’t need to adjust any further
settings, choose the
icon to return to the OSD main menu.
Phase
Controls the vertical fine adjustment
Clock
Controls the horizontal fine adjustment
OSD H-Position
Adjusts the horizontal position of the OSD
menu
OSD V-Position
Adjust the vertical position of the OSD menu
OSD Time
Determines how long (in seconds) the OSD
menu waits before closing automatically after
no action has been performed.
Auto Adjust
Automatically selects the optional settings for
image parameters (brightness, contrast, image
position, phase, etc.)
OSD Language
Selection of the OSD menu language: English,
French, German, Spanish, Japanese.
Image Information
Displays the current graphics mode.
3-21
3-22Elo Entuitive Touchmonitor User Guide
If you are experiencing trouble with your touchmonitor, refer to the following
table. If the problem persists, please contact your local dealer or our service
center.
Solutions to Common Problems
ProblemSuggestion(s)
C HAPTER
4
C
HAPTER
4
T
ROUBLESHOOTING
No image appears on screen.Check that all the I/O and power connectors are properly
“Out of Range” displayCheck to see if the resolution of your computer is higher
connected as described in Chapter 2.
Make sure the pins of the connectors are not crooked or
broken.
Test power supply by trying different cables, a different
wall outlet or plug another appliance into the outlet.
Make certain the video cable is properly connected and that
it is not damaged. Check for bent pins on the cable
connectors.
Ensure that your computer and video card are properly
configured. (Consult video card documentation.)
than that of the LCD display.
Reconfigure the resolution of your computer to make it less
than or equal to
information on resolution.
1280 x 1024. See Appendix A for more
4-23
Image has vertical flickering line bars.Use “PHASE” to make an adjustment.
Check and reconfigure the display mode of the vertical
refresh rate of your graphic card to make it compatible with
the LCD display.
Image is unstable and flickeringUse “CLOCK” to make an adjustment.
Image is scrollingMake sure the VGA signal cable (or adapter) is well
connected.
Check and reconfigure the display mode of the vertical
refresh rate of your graphic card to make it compatible with
the LCD display.
Touch doesn’t workMake sure cable is securely attached at both ends.
4-24Elo Entuitive Touchmonitor User Guide
A PPENDIX
A
C
HAPTER
4
N
ATIVE
The native resolution of a monitor is the resolution level at which the LCD
panel is designed to perform best. For the Elo LCD touchmonitor, the native
resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all cases, screen
images look best when viewed at their native resolution. You can lower the
resolution setting of a monitor but not increase it.
Input Video17" LCD
640x480 (VGA)Transforms input format to 1280x1024
800x600 (SVGA)Transforms input format to 1280x1024
1024x768 (XGA)Transforms input format to 1280x1024
1280x1024 (SXGA)Displays in Native Resolution
R
ESOLUTION
The native resolution of an LCD is the actual number of pixels horizontally in
the LCD by the number of pixels vertically in the LCD. LCD resolution is
usually represented by the following symbols:
VGA
SVGA
XGA
SXGA
UXGA
640x480
800x600
1024x768
1280x1024
1600x1200
A-25
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by
600 pixels vertically. Input video is also represented by the same terms. XGA
input video has a format of 1024 pixels horizontally by 768 pixels vertically.
When the input pixels contained in the video input format match the native
resolution of the panel, there is a one to one correspondence of mapping of input
video pixels to LCD pixels. As an example, the pixel in column 45 and row 26
of the input video is in column 45 and row 26 of the LCD. For the case when
the input video is at a lower resolution than the native resolution of the LCD, the
direct correspondence between the video pixels and the LCD pixels is lost. The
LCD controller can compute the correspondence between video pixels and LCD
pixels using algorithms contained on its controller. The accuracy of the
algorithms determines the fidelity of conversion of video pixels to LCD pixels.
Poor fidelity conversion can result in artifacts in the LCD displayed image such
as varying width characters.
A-26Elo Entuitive Touchmonitor User Guide
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