Elo Touch ESY1529L User Guide

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Elo Entuitive Touchcomputer User Guide ESY1529L

Elo Entuitive ESY1529L Touchcomputer Series

Revision C

Elo Entuitive Touchcomputer

User Guide

15.0" LCD Desktop Touchcomputer

ESY1529L Touchcomputer Series

Revision C

P/N 008606E

Elo TouchSystems, Inc.

1-800-ELOTOUCH www.elotouch.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or tra nslated into any language or computer language, in any f orm or by a ny means, including, but not li mited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to cha nge without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims a ny i mplied warra nties of mercha ntability or fitne ss for a particular purpose. Elo T ouchSyste ms reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Tra de mark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other tha n its own.

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Contents Contents

Contents

Contents Contents

Chapter 1

Introduction 1

Precautions ......................................................... 1

About the Product ............................................... 1

Operating System............................................ 2

Windows XP and 2000 ................................ 2

Windows CE ................................................ 2

Customer Display ............................................ 2

Magnetic Stripe Reader (MSR) ................... 2

Touchscreen ................................................ 2

Drivers ......................................................... 2

External Connections and Upgrades ........... 3

External Connections ...................................... 3

Wireless Network Capabilities ..................... 3

CD/DVD Drives ............................................ 3

Wired Network Connections ........................ 3

Hard Drive for CE Version ........................... 3

Mouse .......................................................... 3

Keyboard ..................................................... 4

Upgrades and Changes .................................. 4

Accessory Kit................................................... 4

Chapter 2

Touchcomputer Setup 7

Initial Turn On and Software Registration........... 7

Touchcomputer Operating System Setup ....... 7

Testing Pre-installed Devices ...................... 7

Customer Display Testing............................ 7

Keyboard Card Reader Testing ................... 8

HID Card Reader Testing ............................ 8

Convert MSR from HID to Keyboard

emulation ..................................................... 8

Convert MSR from Keyboard emulation to

HID............................................................... 8

Controls ........................................................... 9

Power .............................................................. 9

Technical Assistance....................................... 10

Using the Touchcomputer............................ 10

Using the Web ............................................. 10

Using the Phone .......................................... 10

Power and OSD Lockout ............................. 10

Chapter 3

Safety/Servicing the Touchcomputer 11

Chapter 4

Technical Description 12

Block Diagram..................................................... 12

Mother Board Block Daigram.............................. 13

Connectors on Mother Board .......................... 15

Computer Specifications ..................................... 20

Processor ........................................................ 20

Memory ........................................................... 20

Green Function................................................ 20

Audio Function ................................................ 20

Operating System............................................ 20

Ports ................................................................ 20

Real Time Clock .............................................. 21

Windows CE Board Support Package ............ 21

Panel Connectors............................................ 21

Display ................................................................ 22

Touchscreen Assembly....................................... 23

External 12 VDC Power Supply .......................... 23

Stand ................................................................. 23

Customer Display................................................ 24

Optical Parameters ......................................... 24

USB MSR............................................................ 25

Specifications .................................................. 25

Chapter 5

Touchcomputer Component Layout 27

Touchcomputer Assembly .................................. 28

Touchcomputer Exploded View .......................... 29

Chapter 6

Components 31

External 12 VDC Power Supply .......................... 31

Cables ................................................................. 31

External Cables ............................................... 31

Chapter 7

Environmental Requirements 33

Temperature Ranges .......................................... 33

Humidity .............................................................. 33

Altitude ................................................................ 33

Regulatory Information 37 Warranty 39 Index 41

C H A P T E R

INTRODUCTION

Congratulations on your purchase of an Elo TouchSyste ms Entuitive T ouchcomputer. This manual is to help you operate and maintain the Touchcomputer.

Precautions

Follow all warnings, precautions a nd maintenance as recommended in this user’s ma nual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

About the Product

Your LCD Desktop Touchcomputer is a 15" XGA TFT color display with the following features: The Touchcomputer consists of a 15 inch LCD monitor and a computer in a package approximately the size of a monitor. The Touchcomputer is capable of running Windows CE, Windows 2000, W indows Xp Embedded and W indows XP depending on how the Touchcomputer is configured and the options the user selects. The Touchcomputer consists of an LCD main display with a touchscreen, a backlight inverter, a touch controller, speakers, and a single board computer (SBC). The Touchcomputer also includes an external 12 VDC power supply, a sta nd, a chassis and case, and internal and external cables. The T ouchcomputer provides an optional Magnetic Stripe Reader and an optional Customer Display. The Touchcomputer does not come with a keyboard or a mouse, but it does provide external ports to add the m. The Touchcomputer has on-screen touch to use as a

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mouse a nd an on-screen keyboard to take the place of an external keyboard. The T ouchcomputer provide s the following options:

Operating System

Microsoft® Windows® XP Professional, M icrosoft® Windows® XP Embedded, M icrosoft Windows® 2000, Microsoft® Windows® CE.

Windows XP, Windows Xp Embedded and 2000

When Windows XP, Windows Xp Embedded and Windows 2000 are selected, the T ouchcomputer will boot from the hard drive, which contains the operating syste m. No compact fla sh will be provided.

Windows CE

When Windows CE is selected as the operating system, the Touchcomputer will boot from the onboard compact flash. No hard drive will be provided.

Customer Display

An optional serial customer display can be selected. No a pplication software is provided for the Customer Display. A test program is provided to verify that the Customer Display is operating properly.

Magnetic Stripe Reader (MSR)

A USB HID (not availa ble in Windows CE version) or USB Keyboard Emulation MSR can be selected. No application software is provided for the MSR. A test program is provided to verify that the MSR is operating properly.

Touchscreen

AccuTouch or IntelliTouch touchscreens may be selected with a USB interface. No application software is provided for the touchscreen. A te st progra m is provided to verify that the touchscreen is operating properly.

Drivers

Drivers a nd test programs will be provided with ea ch system to operate all options selected.

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External Connections and Upgrades

The following drawing shows the Touchcomputer external connector panel. This panel of connectors is used by the user to make external connections to the Touchcomputer. No external connections, other than power, are needed for the T ouchcomputer to operate.

External Connections

Using these external connections, the following capabilities can be provided to the Touchcomputer by the user:

Wireless Network Ca pabilities

Wireless network capabilitie s can be provided via a wireless card added to the PCMCIA slot.

CD/D VD Drives

CD/DVD drives can be added using the external USB inputs.

Wired Network Connections

Wired network connections including internet can be made using the Ethernet input.

Hard Drive for CE Version

A hard drive for the CE version of the Touchcomputer can be added using the USB inputs.

Mouse

A mouse can be added using the mouse port.

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Keyboard

• A keyboard can be added using the keyboard port.

Upgrades and Changes

A la ptop type hard drive can be added internally to the CE version of the T ouchcomputer .

• Compact Fla sh can be added (through the compact fla sh door in the back of the T ouchcomputer) to the Touchcomputer on W indows XP, Windows Xp Embedded and W indows 2000 Touchcomputers.

•Operating System changes between Windows XP, Windows Xp Embedded a nd Windows 2000 can be made by loading the proper operating system on the internal hard drive.

•Operating system changes between either Windows 2000, Windows Xp Embedded and Windows XP to Windows CE can be ma de by adding Compact Flash with the appropriate image and booting from the compact flash.

•Operating system changes from Windows CE to either Windows XP, W indows Xp Embedded or Windows 2000 can be made by adding an internal or external hard drive with the new operating system loaded.

Accessory Kit

An accessory kit will be provided with each monitor . The accessory kit provides the following:

•T ouchcomputer CD-The Touchcomputer CD contains the drivers for devices used with the Touchcomputer, a copy of the Touchcomputer Users Guide, test programs to test the Touchcomputer, a copy of the My-T-Touch software, and a copy of the Windows CE image. These are only needed if the operating system needs to be reloaded. A Board support Package (BSP) for Windows CE is included for creating customers own image. See the BSP notes and directions on the CD. See section 4.2.8 for a description of the BSP.

•Quick Install Guide-Shows pictorially how to operate the Touchcomputer.

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• U.S. Power Cable

• Europea n Power Cable

• Power Brick

• Reinstall CD(s) with applicable operating systems(W indows 2000 or W indows XP)

• No CD is provided for Windows CE (but the image is on the Touchcomputer CD.)

• No serial or USB cables are provided

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TOUCHCOMPUTER SETUP

Initial Turn On and Software Registration

C H A P T E R

Touchcomputer Operating System Setup

The initial setup of the Windows operating system takes approximately 5-10 minutes. Additional time may be needed depending on computer hardware configuration and connected device s. To setup the Windows OS for your computer, turn on your computer and follow the instructions on the screen.

Testing Pre-installed Devices

T ouchcomputers come pre installed with several dif ferent hardware options. To test these options, click on the following icons on the Windows toolbar on the bottom right of the computer. You may also use the desktop icons. This can only be done with the Touchcomputer options installed.

Customer Display Testing

• Click on the “CD” icon.

• The customer display should change, now displaying the text “Elo TouchSyste m s Customer Display”.

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Keyboard Card Reader Testing

• Click on the “KB MSR TEST” icon.

• Sca n a credit card and ensure data scanned correctly by seeing applicable information on all three tracks from the credit card.

HID Card Reader Testing

• Click on the “HID MSR TEST” icon

• Click on sca n button

• Sca n a credit card and ensure data scanned correctly by seeing applicable information on all three tracks from the credit card.

Converting MSR from HID to Keyboard Emulation

1. To convert from HID mode to Keyboard Emulation mode

1.1 Double-click on the “MSR Change Mode” icon on the desktop. The following will appear:

1.2 The dim box will indicate the current setting. Click the “Keyboard Mode” to switch to Keyboard Emulation mode.

1.3 Click “Quit” to close the window.

Converting MSR from Keyboard Emulation to HID

1. To convert from Keyboard Emulation Mode to HID mode

1.1 Double-click on the “MSR Change Mode” icon on the desktop. The following will appear:

1.2 The dim box will indicate the current setting. Click the “HID Mode” to switch to HID mode.

1.3 Click “Quit” to close the window.

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Controls

There are two controls to operate the Touchcomputer . There is a brightne ss control and a volume control. To increase the brightness, press switch C. To decrease brightness, press switch D. To increase volume, pre ss switch A. To decrea se volume, pre ss button B. The Touchcomputer has an On-Screen-Display (OSD) to indicate volume and brightness changes via an on-screen bar graph.

Switch A

Switch B

Switch C

Switch D

Switch E

Power

To turn on the Touchcomputer, press switch E. To turn off the Touchcomputer, use the shutdown option from the applicable Operating System. To do a hard shutdown, press a nd hold switch E for 5 seconds and release.

Note: Normally, power should not be turned of f with the power switch. The “shutdown” from the pop-up menu in the ‘Start’ button in the lower left corner of the desktop should be used.

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T echnical Assista nce

There are three methods to obtain contact information for technical assistance on the Touchcomputer.

• T ouchcomputer itself

• the Web

• telephone These methods are described below.

Using the Touchcomputer

You can a ccess the support information by going to the System Properties and clicking on the “Support Information” button. You can get to get to System Properties by either of the following methods:

• Right click “My Computer” a nd choose “Propertie s”

• Click on the “Start Button” a nd select “control panel”and double click on the “System” icon.

Using the Web

www.elotouch.com/support/default.asp

Using the Phone

Call toll-free 1-800-557-1458

Power and OSD Lock Out

Normally the 5 switches on the side of the monitor depicted in the figure in the controls section control power, brightness and volume. The power switch can be ma de not to operate by activating the power lockout function. The brightne ss a nd volume adjustment can be made not to operate by activing the OSD lockout function. The OSD lockout function can be activated by simultaneously pressing Switch 1 a nd Switch 2. The power lockout function can be activated by simultaneously pressing Switch 1 and Switch 3. When the switche s are pressed, OSD lock or power lock will appear. The power lockout state can be set by releasing Switch 1 and Switch 3 in the desired state of power lock or power unlock. The OSD lockout state can be set by releasing Switch 1 and 2 in the desired state of OSD lock or OSD unlock.

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C H A P T E R

SAFETY/SERVICING THE TOUCHCOMPUTER

When servicing the computer perform the following:

• Perform an orderly shutdown using the operating system menu.

• Shut down the Touchcomputer and remove all external cables.

• When opening the Touchcomputer, periodically touch any metal parts of the T ouchcomputer, such as metal portions of the case or connector shells on the monitor.

• Handle components and cards with care. Do not touch components on the cards. When adding memory, hold it by the edges, not contacts.

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Block Diagram

The block diagram of the Touchcomputer is shown below:

C H A P T E R

TECHNICAL DESCRIPTION

USB1

Speakers

LCD

Inveter

CN2 CN3/CN21 CN1 J7 CN5

+12

CN22

CN9

Internal

USB

+5 V

Port

@1 amp

CN20 CN22 CN26 CN24 CN28

CN21 CN23 CN21 CN25 CN29

Optional

MSR

OSD

Switch

panel

Single Board Computer(SBC)

Internal

Display

CN2

Serial

Port

CN2

Serial

Port

CN3

Optional

Customer

Optional

Hard Drive

Accessory

Hub

Optional

Compact Flash

CN7

CN4

+5/+12v

Optional AccuTouch or IntelliTouch USB

Controller

Optional

AccuTouch or

IntelliTouch Touchscreen

CN6 USB

Port

CN17

CN13

CN14

J16

J17 J12

J15

Dual USB

Port(500 ma)

Dual USB

Port(500 ma)

Serial Port

PS2

keyboard

PS2Mouse

PCMCIA

Ethemet

Port

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Mother Board Block Diagram

VIA EDEN

ESP 1G Hz

PROCESSOR

MEMORY

PC133/SDR

FSB PCI

VIA VT8606 TWISTER

NORTHBRIDGE

GRAPHICS CORE AND

MEMORY CONTROLLER

LCD

DISPLAY

BOOT ROM

REALTEK

RTL8100C FAST

ETHERNET

CONTROLLER

VIA VT82C686B SOUTHBRIDGE

PERIPHERAL

CONTROLLER

WINDBOND

W83977F

I/O

CONTROLLER

TI PCI1410

PC CARD

CONTROLLER

FAST ETHERNET

SOUND KEYBOARD MOUSE HARD DRIVE 2 SERIAL PORTS 4 USB PORTS

2 SERIAL PORTS

PCMCIA

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Connectors on Mother Board

The connectors on mother board allows you to connect external devices such as keyboard, floppy disk drives, hard disk drives, printers, etc. The following table lists the connectors on mother board a nd their respective functions.

Connector Locations on Mother Board

Connectors on Mother Board

CN1, CN2: COM4 and COM3 Connectors CN3: +5V Connector CN4: +5V AND +12V Connector CN6, CN9: USB Pin Header CN10: Panel Inverter Power Connector CN11: OSD Panel Board Connector CN13, CN14: COM1 and COM2 Serial Ports FDD1: Floppy Drive Connector USB1, USB2: USB Connectors J4: IrDA Connector J6: Reset Button and IDE LED J7: Primary IDE Connectors J9: System Fan Power Connector J11: 24-bit LVDS Connector (DF13-20) J13: VGA CRT Connector J14: System Fan Power Connector J16: PS/2 Keyboard Connector J17: PS/2 Mouse Connector

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CN1, CN2: COM4 and COM3 Connectors

Pin # Signal Name

1 DCD 2RXD 3 CTS 4 GND 5TXD 6RTS 7 DSR 8 DTR

CN3: +5V Connector

Pin # Signal Name

1 +5V 2 Ground

CN4: +5V AND +12V Connector

Pin # Signal Name

1 +5V 2 Ground 3 +12V

CN6, CN9: USB Pin Header

Pin # Signal Name

1 Ground 2 USB3 USB+ 4 Vcc

CN10: Panel Inverter Power Conne ctor

Pin # Signal Name

1 +12V 2 Ground 3 Bright Adj 4 Ground 5 BKLT ON

CN11: OSD Panel Board Connector

Pin # Signal Name

1 Vol+ 2 Vol3 Bright+ 4 Bright5 Ground 6 Power On/Off

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J7: Primary IDE Connectors

Signal Name Pin # Pin # Signal Name Reset IDE 1 2 Ground Host data 7 3 4 Host data 8 Host data 6 5 6 Host data 9 Host data 5 7 8 Host data 10 Host data 4 9 10 Host data 11 Host data 3 11 12 Host data 12 Host data 2 13 14 Host data 13 Host data 1 15 16 Host data 14 Host data 0 17 18 Host data 15 Ground 19 20 Key DRQ0 21 22 Ground Host IOW 23 24 Ground Host IOR 25 26 Ground IOCHRDY 27 28 Host ALE DACK0 29 30 Ground IRQ14 31 32 No connect ASDRAMess 1 33 34 No connect ASDRAMess 0 35 36 ASDRAMess 2 Chip select 0 37 38 Chip select 1 Activity 39 40 Ground Vcc 41 42 Vcc Ground 43 44 N.C.

CN13, CN14: COM1 and COM2 Serial Ports

Signal Name Pin # Pin # Signal Name

DCD 1 6 DSR RXD 2 7 RTS TXD 3 8 CTS DTR 4 9 RI GND 5 10 NC

FDD1: Floppy Drive Connector

FDD1is a slim 26-pin connector and will support up to 2.88MB FDD.

Signal Name Pin # Pin # Signal Name VCC 1 2 INDEX VCC 3 4 DRV_SEL VCC 5 6 DSK_CH NC 7 8 NC NC 9 10 MOTOR DINST 11 12 DIR NC 13 14 STEP GND 15 16 WDATA GND 17 18 WGATE GND 19 20 TRACK NC 21 22 WPROT GND 23 24 RDATA GND 25 26 SIDE

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USB1, USB2: USB Connectors

Pin # Signal Name

1 Vcc 2 USB3 USB+ 4 Ground

J9: System Fan Power Connector

J9 is a 3-pin header for an optional fan. The fan must be a 12V fan.

Pin # Signal Name

1 Ground 2 +12V 3 Rotation detection

J11: 24-bit LVDS Connector (DF13-20)

Signal Name Pin # Pin # Signal Name

TX0- 2 1 TX0+

Ground 4 3 Ground

TX1- 6 5 TX1+

5V/3.3V 8 7 Ground

TX3- 10 9 TX3+ TX2- 12 11 TX2+

Ground 14 13 Ground

TXC- 16 15 TXC+

5V/3.3V 18 17 ENABKL

+12V 20 19 +12V

J13: VGA CRT Connector

J13 is an 8-pin header for an optional external VGA CRT female connector.

Signal Name Pin Pin Signal Name

Red 1 2 Vcc

Green 3 4 Ground

Blue 5 6 N.C.

N.C. 7 8 N.C. Ground 9 10 H-Sync Ground 11 12 V-Sync Ground 13 14 N.C. Ground 15 16 N.C.

J14: System Fan Power Connector

J14 is a 3-pin header for the optional system fan. The fan must be a 12V fan.

Pin # Signal Name

1 Ground 2 +12V 3 Rotation detection

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J16: PS/2 Keyboard Connector

Pin Signal Name

1 Keyboard data

2 N.C.

3 GND

45V 5 Keyboard clock 6 N.C.

J17: PS/2 Mouse Connector

Pin Signal Name

1 Mouse data 2 N.C.

5 3

3 GND

45V

5 Mouse clock 6 N.C.

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Computer Specifications

Processor

• VIA Eden 1000MHz low power CPU or equivalent

Memory

• RAM- 512 MB

Green Function

• APM 1.2 compliant

Audio Function

• Stereo one watt capability per channel

Operating System

• Support for WinCE.Net 4.2 Pro+

• Support for Windows Pro 2000

• Support for Windows Xp Pro Sp2

• Support for Windows Xp Embedded

Ports

• Four RS-232 Serial Ports. Two internal ports(CN1 and CN2) and 2 external ports (CN13 and CN14).

• Connectors-External ports shall use sta ndard DB9 connectors.

• Six USB self powered version 1.1 Ports. All ports have the capability to provide 0.5 amps at 5 V each. Two ports are internal (CN6 and CN9) and four external (USB1 and USB2).

• The external USB ports shall use two standard dual USB connectors.

• One Ethernet 100/10Base-T Port (J15)

• One PCMCIA version 2.1 Slot (J12)

• PS2 Keyboard (J16)

• PS2 Mouse (J17)

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• One Compact Flash Socket (CN5)

• One hard drive socket located on the top of the board (J7)

Real Time Clock

• Battery backed up real time clock that features a multi-century calendar .

• Lithium battery with socket.

• On Screen Display

• Volume Control

• Backlight Brightness

Windows CE Board Support Package

A board support package is available to assist users with custom software development. The board support package contains the f ollowing ite ms:

• Installation instructions

• A platform image that can be added to the Wince platform directory.

• A .cec file or equivalent to add the platform f eatures to the platform builder catalog.

• A boot loader to support Ethernet debug and download.

• All te sting shall be done with the final image from Elo.

Panel Connectors

The following connectors are available from the outside of the Touchcomputer

• Four USB ports

• Ethernet

• 2 serial port

• PS2 Keyboard (No keyboard provided)

• PS2 Mouse (No mouse provided)

• Board input Power

• PCMCIA Slot with e ject button

• Compact Flash

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Display

The LCD display consists of an LCD, inverter, and OSD switch module. The performance of the LCD display will be:

Display Size 15.0 diagonal

Native Resolution 1024 x 768 pixels

Display Color 16.2 million Colors, 6 Bit+FRC Number

Display Type a-Si TFT active . matrix

T ypical Contrast 400:1 Ratio

T ypical/Min LCD 350 cd/m²

Brightness AccuTouch287 cd/m²

IntelliT ouch322 cd/m²

T ypical Display Rising Time 9 ms / Falling Time16 ms Speed

T ypical Vertical 60 deg (looking down) / 40 deg (looking Viewing Angle up) @CR 10

T ypical Horizontal 60 deg (looking from Left) / 60 deg (LookViewing Angle ing from Right)CR 10

Chromaticity Chromaticity coordinate s will fall within

the values in the table

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TABLE 1. Chromaticity Values

Symbol Minimum Typical Maxi mum Chromaticity of Wx 0.282 0.312 0.343 White Wy 0.288 0.323 0.359 Chromaticity of Rx 0.613 0.620 0.673 Red Ry 0.314 0.345 0.377 Chromaticity of Gx 0.260 0.297 0.334 Green Gy 0.536 0.528 0.623 Chromaticity of Bx 0.111 0.145 0.178 Blue By 0.055 0.092 0.130

Touchscreen Assembly

The touchscreen assembly consists of a touchscreen and a controller.

AccuTouch or IntelliTouch touchscreens will be provided as options and use

one of the USB ports on the SBC.

External 12 V Power Supply

The Touchcomputer shall be powered by 12 V from a universal type power

supply brick with the following chara cteristics:

• Input voltage 100 to 240 V~

• Input frequency 50/60 Hz

• Output voltage 12 V

• Output line a nd load regulation +/- 5%

• Output current=4.2 Amps maf

Stand

The sta nd supports the LCD display and provides adjustment for the angle of

the display with respect to the viewer.

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Customer Display

The Customer Display is a twenty character two line vacuum fluorescent display (VFD). It consists of a VFD and VFD controller. There is a serial version controller and a USB controller. The actual VFD is common to the serial and USB versions. CE will only use the seri al as no CE USB driver is available.

Optical Parameters

Characters per row 20 Number of rows 2 Character configuration 5x7 dot matrix Character Height 9.5 mm Character width 6.2 mm Character configuration ASCII Character color Blue green MTBF 300,000 hours

USB MSR

The USB card reader is a USB port powered MSR which conforms to ISO/ANSI sta ndards. The USB MSR is available in HID and Keyboard emulation versions. The reader shall read all three stripes on a standard credit card or driver’s license. The reader shall conform to the USB Human Interface Device class specification Version 1.1 The reader communicates over a USB revision 1.1 port. The MSR is software reconfigura ble from HID to keyboard emulation and from keyboard emulation to HID.

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Specifications

Reference Sta ndards International Sta ndards Organization, American  Conform to applicable National Standards Institute, California Drivers standards License, American Associ ation of Motor V ehicle

Administrators Power Input From USB port Message Format ASCII Card Speed 3 to 50 IPS MTBF Electronics 125,000 hrs; Head 1,000,000 passes Operating Current 15 ma max Suspend current 200 ua max

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C H A P T E R

TOUCHCOMPUTER COMPONENT LAYOUT

The figures below show the complete Touchcomputer identifying the major components discussed in Chapter 1.

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T ouchcomputer Assembly

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Touchcomputer Exploded View

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External 12 V Power Supply

The Touchcomputer is powered by 12 V f rom a universal type power supply brick. The power supply shall provide the following capability:

• Input voltage 100 to 240 v~

• Input frequency 50/60 Hz

• Output voltage 12 v

• Output line a nd load regulation +/- 5%

• Output current 0 to 4.2 Amps

C H A P T E R

COMPONENTS

Cables

External Cables

The following cable s will be included:

• US power cable for the external power supply

• Europea n power cable for the external power supply

• Power cable from the 12 V external supply to the Touchcomputer. All cables are 6 feet long.

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ENVIRONMENTAL REQUIREMENTS

Temperature Ranges

Operating Temperature (Independent of altitude) 0° to 35° Non-Operating Temperature (Independent of altitude) -20° to 60°

C H A P T E R

Humidity

Altitude

Operating (non-condensing) 20% to 80% Non-Operating (38.7°C max. wet bulb temperature) 5% to 95%

Operating 0 to + 12,000 feet Equivalent to 14.7 to 10.1 psia [3,658m]. Non-Operating 0 to + 40,000 feet Equivalent to 14.7 to 4.4 psia. [12,192m].

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REGULATORY INFORMATION

I. Electrical Safety Information:

A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufa cturer’s label. Connection to a different power source tha n those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment. There are haz ardous voltages generated by this equipment which constitute a saf ety hazard. Service should be provided only by a qualified service technician. C) This equipment is provided with a detachable power cord which has an inte gral safety ground wire intended for connection to a grounded safety outlet.

1) Do not substitute the cord with other than the provided approved type. Under no circumstances use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.

2) The equipment require s the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that ca n re sult in serious injury or death.

3) Contact a qualified electrici an or the manufacturer if there are questions about the installation prior to connecting the equi pment to mains power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equi pment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate ra dio frequency ener gy, and if not installed and used in accordance with the instructions, may cause harmful interference to ra dio communications. B) Notice to Users in Canada: This equipment complies with the Class B limits for ra dio noise emissions from digital apparatus as established by the Ra dio Interference Regulations of Industrie Canada. C) Notice to Users in the European U nion: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords a nd cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards:

This Information Technology Equipment (ITE) is required to have a CE Mark on the ma nufacturer’s la bel which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in

European Standard EN 60 950. D) General Inf ormation to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.

1) In order to meet emission and immunity requirements, the user must

observe the following:

a) Use only the provided I/O cables to connect this digital device with any computer. b) To ensure compliance, use only the provided manufacturer’s approved line cord. c) The user is cautioned that changes or modifications to the equi pment not expressly approved by the party re sponsible for compliance could void the user’s authority to operate the equipment.

2) If this equipment appears to cause interference with radio or television

reception, or any other device:

a) Verify as an e mission source by turning the equipment off and on. b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:

i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected receiver. ii i) Reorient the affected receiver’s antenna. iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on diff erent branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O ca bles are a potential source of high RF emission levels.) vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF e mission levels and may also present a

lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced ra dio or television technician.

36 Elo Entuitive Touchcomputer User Guide

1352

N10051

LISTED 6K70 E141667 ITE

MPR II

EN60950

Tested To Comply With FCC Standards

FOR OFFICE USE

ENERGY STAR

As an ENERGY STAR R partner, Elo has determined that this product meets the ENERGY STAR

guideliness for energy

efficiency.

"The application of this monitor is restricted to special controlled luminous environments.The screen surface trend to reflect a nnoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according to ISO 13406-2"

"Die Anwendung dieses Bildschirms ist auf speziel kontrollierte

Umgebungsbeleuchtungen eingeschränkt. Die Bildschirmoberfläche neigt zu störenden Spielungen von Lampen und Sonnenlicht. Um diese Refelxionen zu vermeiden sollte der Monitor nicht auf Fenster und Beleuchtungseinrichtungen ausgerichtet sein. Der Monitor erfüllt nur die Relexionsklasse III nach ISO 13406-2"

This class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, a nd (2) This device must a cce pt any interference reve ived, including interference that may cause undesired operation.

CAUTION:

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

VORSICHT:

Explosionsgetahr bei unsachgemäßen Austausch der Batterie. Ersatz nur durch denselben oder einem vom Hersteller empfohlenem ähnljchen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.

38 Elo Entuitive Touchcomputer User Guide

WARRANTY

Except as otherwise stated here in or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 1 year. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at a ny time and from ti me to time make changes in the components delivered as Products or components. Buyer shall notify Seller in writing promptly (a nd in no case later than thirty (30) days after discovery) of the failure of a ny Product to conform to the warra nty set forth above; shall describe in commercially rea sonable detail in such notice the symptoms associ ated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller . Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk. Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warra nty set forth above, Seller shall correct such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in tra nsit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s pre mises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.

THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS W ARRANTY SET FOR TH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENT AL DAMAGES. Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products a nd of any system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with a pplicable laws, regulations, codes, a nd standards. Buyer retains and a ccepts full responsibility for all warranty and other claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible f or any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including rea sonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning sa me.

40 Elo Entuitive Touchcomputer User Guide

INDEX

About the Product, 1 Accessory Kit, 4 Altitude, 33 Audio Function, 18

Block Diagra m, 13

Cables, 31 CD/D V D Drive s, 3 Chromaticity, 22 Computer Specifications, 20 Connectors on Mother Board, 15 Controls, 9 Customer Display, 24 Customer Display Testing, 7

Display, 22 Display Color, 22 Display Size, 22 Display Type, 22 Drivers, 2

External 12 VDC Power Supply, 23,31 External Cables, 31 External Connections, 3 External Connections and Upgrades, 3

Green Function, 20

Hard Drive for CE Version, 3 Horizontal Viewing Angle, 22 Humidity, 33

Initial Turn On and Software Registration, 7

Keyboard, 4 Keyboard Card Reader Testing, 8

Magnetic Stripe Reader (MSR), 2 Memory, 20 Models, 35 Mouse, 3 Mother Board Block Diagram, 14 MSR Conversation, 8,11

Native Resolution, 22

Operating System, 20 Optical Parameters, 24

Panel Connectors, 21 Ports, 20 Power, 9 Power and OSD lockout, 10 Precautions, 1 Processor, 20

Real Time Clock, 21

Safety/servicing the Touchcomputer, 27 Specifications, USB MSR, 25 Stand, 23

I N D E X - 41

T echnical Assista nce, 10 T e chnical Descri ption, 13 Temperature Ranges, 33 Testing Pre-installed Devices, 7 Touchcomputer assembly, 28 Touchcomputer component layout, 27 Touchcomputer Setup, 7 Touchcomputer Exploded View, 29 Touchcomputer Operating System Setup, 7 Touchscreen, 2 T ouchscreen Asse mbly, 23 Touch Tool CD, 4 Typical Contrast Ratio, 22 Typical Display Speed, 22 Typical/Min Brightness, 22

Upgrades and Changes, 4 USB Card Reader Testing, 8 USB MSR, 25 Using the Phone, 10 Using the Touchcomputer, 10 Using the Web, 10

Vertical Viewing Angle, 23

Warranty, 39 Windows CE, 2 Windows CE Board Support Package, 20 Windows XP and 2000, 2 Wired Network Connections, 3 Wireless Network Capabilities, 3

I N D E X - 42

Recommended Disassembly Sequence

LCD Touchmonitor

Seat Assembly CD/MSR Assembly Enclosure Assembly A PCB Board/Protection Cover Assembly Rear Frame Ass embly F ront Frame Assembl

LCD AssemblyBacklight Module

Power Cord A

Power Cord B

Adapter

Compact Disc A

Compact Disc B

Check out Elo’s Web site!

www.elotouch.com

Get the latest...

• Product information

• Specifications

• News on upcoming events

• Press releases

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Getting in Touch with Elo

To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you:

USA & Headquarters Germany Belgium Japan

Elo TouchSystems, Inc. Elo TouchSystems GmbH & Co. KG Elo TouchSystems Touch Panel Systems K.K 301 Constitution Drive, Haidgraben 6 Diestsesteenweg 692 Sun Homada Bldg. 2F Menlo Park, CA 94025 D-85521 Ottobrunn B-3010 Kessel-Lo 1-19-20 Shin-Yokohama USA Germany Belgium Kanagawa 222-0033

Japan (800) ELO-TOUCH(800-356-8682) Tel 650-361-4700 Tel +49(89)60822-0 Tel +32(16)35-2100 Tel +81(45)478-2161 Fax 650-361-4747 Fax +49(89)60822-150 Fax +32(16)35-2101 Fax +81(45)478-2180 eloinfo@elotouch.com elosales@elotouch.com elosales@elotouch.com www.tps.co.jp

USB INTELLIHEAD

FOR SWIPE READERS

TECHNICAL REFERENCE MANUAL

Manual Part Number 99875320-1P

OCTOBER 2004

PRELIMINARY

REGISTERED TO ISO 9001:2000

20725 South Annalee Avenue

Carson, CA 90746

Phone: (310) 631-8602

FAX: (310) 631-3956

Technical Support: (651) 415-6800

www.magtek.com

MagTek

Printed in the United States of America

2004

, Inc.

Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc.

MagTek is a registered trademark of MagTek, Inc.

IntelliHead

™

is a trademark of MagTek, Inc.

USB (Universal Serial Bus) Specification is Copyright

1998 by Compaq Computer

Corporation, Intel Corporation, Microsoft Corporation, NEC Corporation.

REVISIONS

Rev Number Date Notes

1 XX Oct 04 Initial Release

Limited Warranty

MagTek, Inc. warrants that the Product described in this document is free of defects in materials and workmanship for a period of one year from the date of purchase where the date of purchase is defined as the date of shipment from MagTek. During this warranty period, MagTek shall, at their option, repair or replace without charge for either parts or labor, any failure, malfunction, defect or nonconformity which prevents the product from performing in accordance with MagTek’s published technical specifications and manuals.

This warranty does not apply to wear of the magnetic read head. This warranty shall not apply if the product is modified, tampered with, or subject to abnormal working conditions. This warranty does not apply when the malfunction results from the use of the Product in conjunction with ancillary or peripheral equipment where it is determined by MagTek that there is no fault in the Product itself.

Notification by the Customer to MagTek of any condition described above should be directed to the Customer’s MagTek Sales Representative or to MagTek’s Help Desk at (651) 415-6800. If the Product is to be returned from the Customer to MagTek, a returned material authorization (RMA) will be issued by MagTek. The Customer shall be responsible for shipping charges to MagTek, (20801 S. Annalee Ave., Carson, CA 90746). MagTek shall be responsible for shipping charges back to the Customer.

Repair or replacement as provided under this warranty is the exclusive remedy. This warranty is in lieu of all other warranties, express or implied.

iii

FCC WARNING STATEMENT

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

FCC COMPLIANCE STATEMENT

This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) this device must accept any interference received, including interference that may cause undesired operation.

CANADIAN DOC STATEMENT

This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de las classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par les ministère des Communications du Canada.

CE STANDARDS

Testing for compliance to CE requirements was performed by an independent laboratory. The unit under test was found compliant to Class B.

UL/CSA

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

TABLE OF CONTENTS

SECTION 1. FEATURES AND SPECIFICATIONS................................................................................. 1

FEATURES......................................................................................................................................... 1

CONFIGURATIONS............................................................................................................................ 2

ACCESSORIES .................................................................................................................................. 2

REFERENCE DOCUMENTS............................................................................................................... 2

SPECIFICATIONS .............................................................................................................................. 3

SECTION 2. INSTALLATION................................................................................................................. 5

USB CONNECTION............................................................................................................................ 5

WINDOWS PLUG AND PLAY SETUP................................................................................................. 5

MOUNTING ........................................................................................................................................ 5

SECTION 3. OPERATION...................................................................................................................... 7

CARD READ....................................................................................................................................... 7

SECTION 4. USB COMMUNICATIONS .................................................................................................. 9

HID USAGES...................................................................................................................................... 9

REPORT DESCRIPTOR ................................................................................................................... 10

CARD DATA ..................................................................................................................................... 11

TRACK 1 DECODE STATUS ............................................................................................................ 12

TRACK 2 DECODE STATUS ............................................................................................................ 12

TRACK 3 DECODE STATUS ............................................................................................................ 12

TRACK 1 DATA LENGTH ................................................................................................................. 12

TRACK 2 DATA LENGTH ................................................................................................................. 12

TRACK 3 DATA LENGTH ................................................................................................................. 12

CARD ENCODE TYPE...................................................................................................................... 13

TRACK DATA ................................................................................................................................... 13

TRACK 1 DATA ................................................................................................................................ 13

TRACK 2 DATA ................................................................................................................................ 13

TRACK 3 DATA ................................................................................................................................ 13

COMMANDS..................................................................................................................................... 14

COMMAND NUMBER....................................................................................................................... 14

DATA LENGTH................................................................................................................................. 14

DATA ................................................................................................................................................ 14

RESULT CODE................................................................................................................................. 15

GET AND SET PROPERTY COMMANDS......................................................................................... 15

SOFTWARE_ID PROPERTY ............................................................................................................ 16

SERIAL_NUM PROPERTY ............................................................................................................... 17

POLLING_INTERVAL PROPERTY ................................................................................................... 17

MAX_PACKET_SIZE PROPERTY .................................................................................................... 18

INTERFACE_TYPE PROPERTY....................................................................................................... 19

SECTION 5. DEMO PROGRAM............................................................................................................ 21

INSTALLATION................................................................................................................................. 21

OPERATION..................................................................................................................................... 21

SOURCE CODE................................................................................................................................ 22

APPENDIX A. USB INTELLIHEAD SWIPE READER .......................................................................... 23

FIGURES AND TABLES

Figure 1-1. 3-Track USB IntelliHead ---------------------------------------------------------------------------------------- vi Table 1-1. Specifications--------------------------------------------------------------------------------------------------------3 Table 2-1. 5-Pin Connector-----------------------------------------------------------------------------------------------------5 Figure A-1. USB IntelliHead P/N 21030006 ------------------------------------------------------------------------------ 24

Figure 1-1. 3-Track USB IntelliHead

SECTION 1. FEATURES AND SPECIFICATIONS

The USB (Universal Serial Bus) IntelliHead Swipe Reader is a compact magnetic stripe card reader that conforms to ISO standards. The Reader is compatible with any device with a USB interface. A card is read by sliding it past the head either forward or backward.

The reader conforms to the USB Human Interface Device (HID) Class specification Version 1.1. This allows host applications designed for the latest versions of Windows to easily communicate to the device using standard Windows API calls that communicate to the device through the HID driver that comes with Windows.

Unlike HID keyboard emulation readers, this device does not use keyboard emulation. It behaves like a vendor-defined HID device so that a direct communication path can be established between the Host application and the device without interference such as keystrokes from other HID devices.

A demo program with its source code is available, written in Visual Basic, that exercises the device using the standard Windows API.

FEATURES

Major features of the USB IntelliHead are as follows:

• Powered through the USB – no external power supply required

• Hardware Compatible with PC or any computer or terminal with a USB interface

• Bi-directional card reading

• Reads encoded data that meets ANSI/ISO/AAMVA standards and others such as ISO track 1

format on track 2 or 3.

• Reads up to three tracks of card data

• Compatible with USB specification Revision 1.1

• Compatible with HID specification Version 1.1

• Can use standard Windows HID driver for communications. No third part device driver is

required.

• Programmable USB serial number descriptor

• Programmable USB Interrupt In Endpoint polling interval

USB IntelliHead Swipe Reader

CONFIGURATIONS

The Configurations are as follows:

Table 1-1. Configurations

Part Number Description Cable Length and

Connector type

21030006 USB HID IntelliHead 3 tracks 125mm, 5 pin Molex Appendix A

Drawing In

ACCESSORIES

The accessories are as follows:

Part Number Description

21042806 USB MSR Demo Program with Source Code (Diskette) 99510026 USB MSR Demo Program with Source Code (WEB)

REFERENCE DOCUMENTS

MagTek Magnetic Card Reader Design Kit Technical Specification (99821002)

Axelson, Jan. USB Complete, Everything You Need to Develop Custom USB Peripherals, 1999. Lakeview Research, 2209 Winnebago St., Madison WI 53704, 396pp., http://www.lvr.com.

USB Human Interface Device (HID) Class Specification Version 1.1.

USB (Universal Serial Bus) Specification, Version 1.1, Copyright



1998 by Compaq Computer

Corporation, Intel Corporation, Microsoft Corporation, NEC Corporation.

USB Implementers Forum, Inc., www.usb.org.

Section 1. Features and Specifications

SPECIFICATIONS

Table 1-2 lists the specifications for the USB IntelliHead. Figure 1-2 shows the dimensions for the standard product.

Table 1-1. Specifications

Reference Standards ISO 7810 and ISO 7811 and AAMVA* Power Input 5V from USB bus Recording Method Two-frequency coherent phase (F2F) Message Format ASCII Card Speed 3 to 50 IPS MTBF Electronics: 125,000 hours. Head: 1,000,000 passes

ELECTRICAL

Current Normal Mode Suspend Mode

Weight Cable length see table 1-1 Connector see table 1-1

Temperature

Operating -40 ºC to +70 ºC (-40 ºF to 158 ºF)

Storage -40 ºC to +70 ºC (-40 ºF to 158 ºF)

Humidity

Operating 10% to 90% noncondensing

Storage Up to 90% noncondensing

Altitude

Operating 0-10,000 ft. (0-3048 m.)

Storage 0-50,000 ft. (0-15240 m.)

15mA 200 µA

MECHANICAL (STANDARD PRODUCT)

ENVIRONMENTAL

* ISO (International

USB IntelliHead Swipe Reader

SECTION 2. INSTALLATION

This section describes the cable connection, the Windows Plug and Play Setup, and the physical mounting of the unit.

USB CONNECTION

Since the USB IntelliHead is supplied as an OEM product, the installation and system integration will be unique for each application. The reader module must be attached to an appropriate connector which, in turn, connects to the USB hub. The pin numbers for the 5-pin connector are shown in Figure 2-1.

Pin numbers and signal descriptions for the cable shown in the illustration are listed in Table 2-1.

Table 2-1. 5-Pin Connector

Pin Number

1 VBUS Red 2 - Data White 3 +Data Green 4 Ground Black 5 Head Case Brown

Signal Cable Color

WINDOWS PLUG AND PLAY SETUP

On hosts with the Windows operating system, the first time the device is plugged into a specific USB port, Windows will pop up a dialog box, which will guide you through the process of installing a device driver for the device. After this process is completed once, Windows will no longer request this process as long as the device is plugged into the same USB port. The device driver that Windows will install for this device is the driver used for HID devices and it is part of the Windows operating system. When the dialog box pops up, follow the instructions in the dialog box. Sometimes Windows will find all the files it needs on its own without giving any prompts. Other times Windows will need to know the location of the files it needs. If Windows prompts for the file locations, insert the CD that was used to install Windows on your PC and point Windows to the root directory of the CD. Windows should find all the files it needs there.

MOUNTING

Refer to the appropriate Appendix in this document and/or to the Magnetic Card Reader Design Kit for complete mounting details.

USB IntelliHead Swipe Reader

SECTION 3. OPERATION

CARD READ

A card may be swiped past the read head at any time. The magnetic stripe must face toward the head and may be swiped in either direction. If there is data encoded on the card, the device will attempt to decode the data and then send the results to the host via a USB HID input report. After the results are sent to the host, the device will be ready to read the next card.

USB IntelliHead Swipe Reader

SECTION 4. USB COMMUNICATIONS

This device conforms to the USB specification revision 1.1. This device also conforms with the Human Interface Device (HID) class specification version 1.1. The device communicates to the host as a vendor-defined HID device. The details about how the card data and commands are structured into HID reports follow later in this section. The latest versions of the Windows operating systems come with a standard Windows USB HID driver. Windows applications that communicate to this device can be easily developed. These applications can communicate to the device using standard windows API calls that communicate to the device using the standard Windows USB HID driver. These applications can be easily developed using compilers such as Microsoft’s Visual Basic or Visual C++. A demonstration program and its source code, written in Visual Basic, that communicates with this device is available. This demo program can be used to test the device and it can be used as a guide for developing other applications. More details about the demo program follow later in this document.

It is strongly recommended that application software developers become familiar with the HID specification the USB specification before attempting to communicate with this device. This document assumes that the reader is familiar with these specifications. These specifications can be downloaded free from www.usb.org

This is a full speed USB device. This device has a number of programmable configuration properties. These properties are stored in non-volatile EEPROM memory. These properties can be configured at the factory or by the end user. The device has an adjustable endpoint descriptor polling interval value that can be set to any value in the range of 1ms to 255ms. This property can be used to speed up or slow down the card data transfer rate. The device also has an adjustable serial number descriptor. More details about these properties can be found later in this document in the command section.

The device will go into suspend mode when directed to do so by the host. The device will wakeup from suspend mode when directed to do so by the host. The device does not support remote wakeup.

This device is powered from the USB bus. Its vendor ID is 0x0801 and its product ID is 0x0002.

HID USAGES

HID devices send data in reports. Elements of data in a report are identified by unique identifiers called usages. The structure of the device’s reports and the device’s capabilities are reported to the host in a report descriptor. The host usually gets the report descriptor only once, right after the device is plugged in. The report descriptor usages identify the devices capabilities and report structures. For example, a device could be identified as a keyboard by analyzing the device’s report descriptor. Usages are four byte integers. The most significant two bytes are called the usage page and the least significant two bytes are called usage IDs. Usages that are related can share a common usage page. Usages can be standardized or they can be vendor defined. Standardized usages such as usages for mice and keyboards can be found in the HID Usage Tables document and can be downloaded free at www.usb.org have a usage page in the range 0xff00 – 0xffff. All usages for this device use vendor-defined magnetic stripe reader usage page 0xff00. The usage IDs for this device are defined in the

. Vendor-defined usages must

USB IntelliHead Swipe Reader

following table. The usage types are also listed. These usage types are defined in the HID Usage Tables document.

Magnetic Stripe Reader usage page 0xff00:

Usage ID

(Hex)

1 Decoding reader device Collection None

20 Track 1 decode status Data Input 21 Track 2 decode status Data Input

22 Track 3 decode status Data Input 28 Track 1 data length Data Input

29 Track 2 data length Data Input

2A Track 3 data length Data Input

30 Track 1 data Data Input 31 Track 2 data Data Input 32 Track 3 data Data Input

38 Card encode type Data Input

20 Command message Data Feature

Usage Name Usage

Type

Report

Type

REPORT DESCRIPTOR

The HID report descriptor is structured as follows:

Item Value

Usage Page (Magnetic Stripe Reader) 06 00 FF Usage (Decoding reader device) 09 01 Collection (Application) A1 01 Logical Minimum (0) 15 00 Logical Maximum (255) 26 ff 00 Report Size (8) 75 08 Usage (Track 1 decode status) 09 20 Usage (Track 2 decode status) 09 21 Usage (Track 3 decode status) 09 22 Usage (Track 1 data length) 09 28 Usage (Track 2 data length) 09 29 Usage (Track 3 data length) 09 2A Usage (Card encode type) 09 38 Report Count (7) 95 07 Input (Data, Variable, Absolute, Bit Field) 81 02 Usage (Track 1 data) 09 30 Report Count (110) 95 6E Input (Data, Variable, Absolute, Buffered Bytes) 82 02 01 Usage (Track 2 data) 09 31 Report Count (110) 95 6E Input (Data, Variable, Absolute, Buffered Bytes) 82 02 01 Usage (Track 3 data) 09 32 Report Count (110) 95 6E

(Hex)

Section 4. USB Communications

Item Value

(Hex)

Input (Data, Variable, Absolute, Buffered Bytes) 82 02 01 Usage (Command message) 09 20 Report Count (24) 95 18 Feature (Data, Variable, Absolute, Buffered Bytes) B2 02 01 End Collection C0

CARD DATA

Card data is only sent to the host on the Interrupt In pipe using an Input Report. The device will send only one Input Report per card swipe. If the host requests data from the device when no data is available, the device will send a Nak to the host to indicate that it has nothing to send. When a card is swiped, the Input Report will be sent even if the data is not decodable. The following table shows how the input report is structured.

Offset Usage Name

0 Track 1 decode status

1 Track 2 decode status

2 Track 3 decode status

3 Track 1 data length

4 Track 2 data length

5 Track 3 data length

6 Card encode type

7 – 116 Track 1 data

117 – 226 Track 2 data

227 - 336 Track 3 data

USB IntelliHead Swipe Reader

TRACK 1 DECODE STATUS

Bits 7-1 0 Value Reserved Error

This is a one-byte value, which indicates the status of decoding track 1. Bit position zero indicates if there was an error decoding track 1 if the bit is set to one. If it is zero, then no error occurred. If a track has data on it that is not noise, and it is not decodable, then a decode error is indicated. If a decode error is indicated, the corresponding track data length value for the track that has the error will be set to zero and no valid track data will be supplied.

TRACK 2 DECODE STATUS

Bits 7-1 0 Value Reserved Error

This is a one-byte value, which indicates the status of decoding track 2. Bit position zero indicates if there was an error decoding track 2 if this bit is set to one. If it is zero, then no error occurred. If a track has data on it that is not noise, and it is not decodable, then a decode error is indicated. If a decode error is indicated, the corresponding track data length value for the track that has the error will be set to zero and no valid track data will be supplied.

TRACK 3 DECODE STATUS

Bits 7-1 0 Value Reserved Error

This is a one-byte value, which indicates the status of decoding track 3. Bit position zero indicates if there was an error decoding track 3 if this bit is set to one. If it is zero, then no error occurred. If a track has data on it that is not noise, and it is not decodable, then a decode error is indicated. If a decode error is indicated, the corresponding track data length value for the track that has the error will be set to zero and no valid track data will be supplied.

TRACK 1 DATA LENGTH

This one-byte value indicates how many bytes of decoded card data are in the track 1 data field. This value will be zero if there was no data on the track or if there was an error decoding the track.

TRACK 2 DATA LENGTH

This one-byte value indicates how many bytes of decoded card data are in the track 2 data field. This value will be zero if there was no data on the track or if there was an error decoding the track.

TRACK 3 DATA LENGTH

This one-byte value indicates how many bytes of decoded card data are in the track 3 data field. This value will be zero if there was no data on the track or if there was an error decoding the track.

Section 4. USB Communications

CARD ENCODE TYPE

This one-byte value indicates the type of encoding that was found on the card. The following table defines the possible values.

Value Encode Type Description

0 ISO/ABA ISO/ABA encode format 1 AAMVA AAMVA encode format 2 reserved 3 Blank The card is blank. 4 Other The card has a non-standard encode format. For example,

ISO/ABA track 1 format on track 2.

5 Undetermined The card encode type could not be determined because no

tracks could be decoded.

6 None No decode has occurred. This type occurs if no magnetic stripe

data has been acquired since the data has been cleared or since the device was powered on. This device only sends an Input report when a card has been swiped so this value will never occur.

TRACK DATA

If decodable track data exits for a given track, it is located in the track data field that corresponds to the track number. The length of each track data field is fixed at 110 bytes, but the length of valid data in each field is determined by the track data length field that corresponds to the track number. Track data located in positions greater that the track data length field indicates are undefined and should be ignored. The HID specification requires that reports be fixed in size, but the number of bytes encoded on a card may vary. Therefore, the Input Report always contains the maximum amount of bytes that can be encoded on the card and the number of valid bytes in each track is indicated by the track data length field. The track data is decoded and converted to ASCII. The track data includes all data starting with the start sentinel and ending with the end sentinel.

TRACK 1 DATA

This field contains the decoded track data for track 1.

TRACK 2 DATA

This field contains the decoded track data for track 2.

TRACK 3 DATA

This field contains the decoded track data for track 3.

USB IntelliHead Swipe Reader

COMMANDS

Most host applications do not need to send commands to the device. Most host applications only need to obtain card data from the device as described previously in this section. This section of the manual can be ignored by anyone who does not need to send commands to the device.

Command requests and responses are sent to and received from the device using feature reports. Command requests are sent to the device using the HID class specific request Set_Report. The response to a command is retrieved from the device using the HID class specific request Get_Report. These requests are sent over the default control pipe. When a command request is sent, the device will Nak the Status stage of the Set_Report request until the command is completed. This insures that, as soon as the Set_Report request is completed, the Get_Report request can be sent to get the command response. The usage ID for the command message was shown previously in the Usage Table.

The following table shows how the feature report is structured for command requests:

Offset Field Name

0 Command Number 1 Data Length 2 – 23 Data

The following table shows how the feature report is structured for command responses.

Offset Field Name

0 Result Code 1 Data Length 2 – 23 Data

COMMAND NUMBER

This one-byte field contains the value of the requested command number. The following table lists all the existing commands.

Value Command Number Description

0 GET_PROPERTY Gets a property from the device 1 SET_PROPERTY Sets a property in the device

DATA LENGTH

This one-byte field contains the length of the valid data contained in the Data field.

DATA

This multi-byte field contains command data if any. Note that the length of this field is fixed at 22 bytes. Valid data should be placed in the field starting at offset 2. Any remaining data after the valid data should be set to zero. This entire field must always be set even if there is no valid data. The HID specification requires that Reports be fixed in length. Command data may vary in length. Therefore, the Report should be filled with zeros after the valid data.

Section 4. USB Communications

RESULT CODE

This one-byte field contains the value of the result code. There are two types of result codes: generic result codes and command-specific result codes. Generic result codes always have the most significant bit set to zero. Generic result codes have the same meaning for all commands and can be used by any command. Command-specific result codes always have the most significant bit set to one. Command-specific result codes are defined by the command that uses them. The same code can have different meanings for different commands. Command-specific result codes are defined in the documentation for the command that uses them. Generic result codes are defined in the following table.

Value Result Code Description

0 SUCCESS The command completed successfully. 1 FAILURE The command failed. 2 BAD_PARAMETER The command failed due to a bad

parameter or command syntax error.

GET AND SET PROPERTY COMMANDS

The Get Property command gets a property from the device. The Get Property command number is 0.

The Set Property command sets a property in the device. The Set Property command number is 1.

The Get and Set Property command data fields for the requests and responses are structured as follows:

Get Property Request Data:

Data Offset Value

0 Property ID

Get Property Response Data:

Data Offset Value

0 – n Property Value

Set Property Request Data:

Data Offset Value

0 Property ID 1 – n Property Value

Set Property Response Data: None

The result codes for the Get and Set Property commands can be any of the codes list in the generic result code table.

USB IntelliHead Swipe Reader

Property ID is a one-byte field that contains a value that identifies the property. The following table lists all the current property ID values:

Value Property ID Description

0 SOFTWARE_ID The device’s software identifier 1 SERIAL_NUM The device’s serial number 2 POLLING_INTERVAL The interrupt pipe’s polling interval

The Property Value is a multiple-byte field that contains the value of the property. The number of bytes in this field depends on the type of property and the length of the property. The following table lists all of the property types and describes them.

Property Type Description

Byte This is a one-byte value. The valid values depend on the property. String This is a multiple-byte ASCII string. Its length can be zero to a

maximum length that depends on the property. The value and length of the string does not include a terminating NUL character.

SOFTWARE_ID PROPERTY

Property ID: 0 Property Type: String Length: Fixed at 11 bytes Get Property: Yes Set Property: No Description: This is an 11-byte read only property that identifies the software part number

and version for the device. The first 8 bytes represent the part number and the last 3 bytes represent the version. For example this string might be “21088835A02”. Examples follow:

Example Get SOFTWARE_ID property Request (Hex):

Cmd Num Data Len Prp ID

00 01 00

Example Get SOFTWARE_ID property Response (Hex):

Result Code Data Len Prp Value

00 01 32 31 30 34 32 38 30 34 41 30 32

Section 4. USB Communications

SERIAL_NUM PROPERTY

Property ID: 1 Property Type: String Length: 0 – 15 bytes Get Property: Yes Set Property: Yes Default Value: The default value is no string with a length of zero. Description: The value is an ASCII string that represents the device’s serial number. This

string can be 0 – 15 bytes long. This property is stored in non-volatile EEPROM memory so it will not change when the unit is power cycled. The value of this property, if any, will be sent to the host when the host requests the USB string descriptor. When this property is changed, the unit must be power cycled to have these changes take effect for the USB descriptor. If a value other than the default value is desired, it can be set by the factory upon request. Examples follow.

Example Set SERIAL_NUM property Request (Hex):

Cmd Num Data Len Prp ID Prp Value

01 04 01 31 32 33

Example Set SERIAL_NUM property Response (Hex):

Result Code Data Len Data

00 00

Example Get SERIAL_NUM property Request (Hex):

Cmd Num Data Len Prp ID

00 01 01

Example Get SERIAL_NUM property Response (Hex):

Result Code Data Len Prp Value

00 03 31 32 33

POLLING_INTERVAL PROPERTY

Property ID: 2 Property Type: Byte Length: 1 byte Get Property: Yes Set Property: Yes Default Value: 10 Description: The value is a byte that represents the devices polling interval for the Interrupt

In Endpoint. The value can be set in the range of 1 – 255 and has units of milliseconds. The polling interval tells the host how often to poll the device for card data packets. For example, if the polling interval is set to 10, the host will poll the device for card data packets every 10ms. This property can be used to speed up or slow down the time it takes to send card data to the host. The trade-off is that speeding up the card data transfer rate increases the USB bus bandwidth used by the device, and slowing down the card data transfer

USB IntelliHead Swipe Reader

rate decreases the USB bus bandwidth used by the device. This property is stored in non-volatile EEPROM memory so it will not change when the unit is power cycled. The value of this property, if any, will be sent to the host when the host requests the device’s USB endpoint descriptor. When this property is changed, the unit must be power cycled to have these changes take effect for the USB descriptor. If a value other than the default value is desired, it can be set by the factory upon request. Examples follow:

Example Set POLLING_INTERVAL property Request (Hex):

Cmd Num Data Len Prp ID Prp Value

01 02 02 0A

Example Set POLLING_INTERVAL property Response (Hex):

Result Code Data Len Data

00 00

Example Get POLLING_INTERVAL property Request (Hex):

Cmd Num Data Len Prp ID

00 01 02

Example Get POLLING_INTERVAL property Response (Hex):

Result Code Data Len Prp Value

00 01 0A

MAX_PACKET_SIZE PROPERTY

Property ID: 3 Property Type: Byte Length: 1 byte Get Property: Yes Set Property: Yes Default Value: 8 Description: The value is a byte that represents the devices maximum packet size for the Interrupt In Endpoint. The value can be set in the range of 1 – 64 and has units of bytes. The maximum packet size tells the host the maximum size of the Interrupt In Endpoint packets. For example, if the maximum packet size is set to 8, the device will send HID reports in multiple packets of 8 bytes each or less for the last packet of the report. This property can be used to speed up or slow down the time it takes to send card data to the host. Larger packet sizes speed up communications and smaller packet sizes slow down communications. The trade-off is that speeding up the card data transfer rate increases the USB bus bandwidth used by the device, and slowing down the card data transfer rate decreases the USB bus bandwidth used by the device. This property is stored in non-volatile EEPROM memory so it will not change when the unit is power cycled. The value of this property will be sent to the host when the host requests the device’s USB endpoint descriptor. When this property is changed, the unit must be power cycled to have these changes take effect for the USB descriptor. If a value other than the default value is desired, it can be set by the factory upon request. Examples follow:

Example Set MAX_PACKET_SIZE property Request (Hex):

Cmd Num Data Len Prp ID Prp Value

Section 4. USB Communications

01 02 03 08

Example Set MAX_PACKET_SIZE property Response (Hex):

Result Code Data Len Data

00 00

Example Get MAX_PACKET_SIZE property Request (Hex):

Cmd Num Data Len Prp ID

00 01 03

Example Get MAX_PACKET_SIZE property Response (Hex):

Result Code Data Len Prp Value

00 01 08

INTERFACE_TYPE PROPERTY

Property ID: 16 (10 hex) Property Type: Byte Length: 1 byte Get Property: Yes Set Property: Yes Default Value: 0 (HID) Description: The value is a byte that represents the devices interface type. The value can

be set to 0 for the HID interface or to 1 for the keyboard emulation interface. When the value is set to 0 (HID) the device will behave as described in the HID manual. When the value is set to 1 (keyboard emulation) the device will behave as described in the keyboard emulation manual. This property should be the first property changed because it affects which other properties are available. After this property is changed, the device should be power cycled before changing any other properties. This property is stored in non-volatile EEPROM memory so it will persist when the unit is power cycled. When this property is changed, the unit must be power cycled to have these changes take effect. If a value other than the default value is desired, it can be set by the factory upon request. Examples follow:

Example Set INTERFACE_TYPE property Request (Hex):

Cmd Num Data Len Prp ID Prp Value

01 02 10 00

Example Set INTERFACE_TYPE property Response (Hex):

Result Code Data Len Data

00 00

Example Get INTERFACE_TYPE property Request (Hex):

Cmd Num Data Len Prp ID

00 01 10

Example Get INTERFACE_TYPE property Response (Hex):

USB IntelliHead Swipe Reader

Result Code Data Len Prp Value

00 01 00

SECTION 5. DEMO PROGRAM

The demo program, which is written in Visual Basic, can be used to do the following:

• Read cards from the device and view the card data

• Send command requests to the device and view the command responses

• Guide application developers in their application development by providing examples, in

source code, of how to properly communicate with the device using the standard Windows APIs

The part numbers for the demo program can be found in this document in Section 1 under Accessories.

INSTALLATION

To install the demo program, run the setup.exe file and follow the instructions given on the screen.

OPERATION

To operate the demo program perform the following steps:

• Attach the device to a USB port on the host.

• If this is the first time the device has been plugged into the host, then follow the instructions

on the screen for installing the Windows HID device driver. This is explained in more detail in the installation section of this document.

• Run the demo program.

• To read cards and view the card data, click on the Read Cards button and swipe a card when

prompted to do so.

• When finished reading cards, close the dialog box.

• To send commands to the device, click on the send commands button.

• Enter a command in the Message edit box. All data entered should be in hexadecimal bytes

with a space between each byte. Enter the command number followed by the command data if there is any. The application will automatically calculate and send the command data length for you. For example, to send the GET_PROPERTY command for property SOFTWARE_ID enter 00 00.

• Press Enter or click on Send message to send the command and receive the result.

• The command request and the command result will be displayed in the Communications

Dialog edit box.

• The Clear Dialog button clears the Communication Dialog edit box.

USB IntelliHead Swipe Reader

SOURCE CODE

Source code is included with the demo program. It can be used as a guide for application development. It is described in detail, with comments, to assist developers. The book USB Complete by Jan Axelson is also a good guide for application developers, especially the chapter on Human Interface Device Host Applications (see “Reference Documents” in Section 1).

APPENDIX A. USB INTELLIHEAD SWIPE READER

The following drawing is provided in this section:

Part Number Title

21030006 USB-HID INTHD 3TK 125MM WRE, 5P CONN

USB IntelliHead Swipe Reader

Figure A-1. USB HID IntelliHead, 3-Track, 125mm Wire, 5-Pin Connector

Preliminary to Rev 1 10/20/2004 7:30:02 AM

USB INTELLIHEAD

KEYBOARD EMULATION

FOR SWIPE READERS

TECHNICAL REFERENCE MANUAL

Manual Part Number 99875321-1P

OCTOBER 2004

PRELIMINARY

REGISTERED TO ISO 9001:2000

20725 South Annalee Avenue

Carson, CA 90746

Phone: (310) 631-8602

FAX: (310) 631-3956

Technical Support: (651) 415-6800

www.magtek.com

MagTek

Printed in the United States of America

2004

, Inc.

MagTek is a registered trademark of MagTek, Inc.

USB (Universal Serial Bus) Specification is Copyright

1998 by Compaq Computer

Corporation, Intel Corporation, Microsoft Corporation, NEC Corporation.

REVISIONS

Rev Number Date Notes

1 XX Oct 04 Initial Release

Limited Warranty

agTek, Inc. warrants that the Product described in this document is free of defects in materials and workmanship for a period of one year from the date of purchase where the date of purchase is defined as the date of shipment from MagTek. During this warranty period, MagTek shall, at their option, repair or replace without charge for either parts or labor, any failure, malfunction, defect or nonconformity which prevents the product from performing in accordance with MagTek’s published technical specifications and manuals.

Repair or replacement as provided under this warranty is the exclusive remedy. This warranty is in lieu of all other warranties, express or implied.

iii

FCC WARNING STATEMENT

his equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

FCC COMPLIANCE STATEMENT

CANADIAN DOC STATEMENT

This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

CE STANDARDS

Testing for compliance to CE requirements was performed by an independent laboratory. The unit under test was found compliant to Class B.

UL/CSA

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

TABLE OF CONTENTS

SECTION 1. FEATURES AND SPECIFICATIONS................................................................................. 1

FEATURES......................................................................................................................................... 1

HARDWARE CONFIGURATIONS....................................................................................................... 1