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a ny means, including, but not li mited to, electronic, magnetic, optical, chemical, manual,
or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to cha nge without notice. Elo TouchSystems
makes no representations or warranties with respect to the contents hereof, and specifically disclaims a ny i mplied warra nties of mercha ntability or fitne ss for a particular purpose.
Elo T ouchSyste ms reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation of Elo TouchSystems to notify any
person of such revisions or changes.
Tra de mark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks
of Elo TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of
their respective companies. Elo TouchSystems claims no interest in trademarks other
tha n its own.
Congratulations on your purchase of an Elo TouchSyste ms Entuitive
T ouchcomputer. This manual is to help you operate and maintain the
Touchcomputer.
1
Precautions
Follow all warnings, precautions a nd maintenance as recommended in this
user’s ma nual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your LCD Desktop Touchcomputer is a 15" XGA TFT color display with the
following features:
The Touchcomputer consists of a 15 inch LCD monitor and a computer in a
package approximately the size of a monitor. The Touchcomputer is capable of
running Windows CE, Windows 2000, W indows Xp Embedded and W indows XP
depending on how the Touchcomputer is configured and the options the user
selects. The Touchcomputer consists of an LCD main display with a touchscreen,
a backlight inverter, a touch controller, speakers, and a single board computer
(SBC). The Touchcomputer also includes an external 12 VDC power supply,
a sta nd, a chassis and case, and internal and external cables. The T ouchcomputer
provides an optional Magnetic Stripe Reader and an optional Customer Display.
The Touchcomputer does not come with a keyboard or a mouse, but it does provide
external ports to add the m. The Touchcomputer has on-screen touch to use as a
1-1
mouse a nd an on-screen keyboard to take the place of an external keyboard. The
T ouchcomputer provide s the following options:
Operating System
Microsoft® Windows® XP Professional, M icrosoft® Windows® XP Embedded, M icrosoft
Windows® 2000, Microsoft® Windows® CE.
Windows XP, Windows Xp Embedded and 2000
When Windows XP, Windows Xp Embedded and Windows 2000 are selected, the
T ouchcomputer will boot from the hard drive, which contains the operating syste m. No
compact fla sh will be provided.
Windows CE
When Windows CE is selected as the operating system, the Touchcomputer will boot
from the onboard compact flash. No hard drive will be provided.
Customer Display
An optional serial customer display can be selected. No a pplication software is provided
for the Customer Display. A test program is provided to verify that the Customer
Display is operating properly.
Magnetic Stripe Reader (MSR)
A USB HID (not availa ble in Windows CE version) or USB Keyboard Emulation MSR
can be selected. No application software is provided for the MSR. A test program is
provided to verify that the MSR is operating properly.
®
Touchscreen
AccuTouch or IntelliTouch touchscreens may be selected with a USB interface. No
application software is provided for the touchscreen. A te st progra m is provided to verify
that the touchscreen is operating properly.
Drivers
Drivers a nd test programs will be provided with ea ch system to operate all options selected.
1-2 Elo Entuitive Touchcomputer User Guide
External Connections and Upgrades
The following drawing shows the Touchcomputer external connector panel. This
panel of connectors is used by the user to make external connections to the
Touchcomputer. No external connections, other than power, are needed for the
T ouchcomputer to operate.
External Connections
Using these external connections, the following capabilities can be provided to
the Touchcomputer by the user:
Wireless Network Ca pabilities
Wireless network capabilitie s can be provided via a wireless card added to the
PCMCIA slot.
CD/D VD Drives
CD/DVD drives can be added using the external USB inputs.
Wired Network Connections
Wired network connections including internet can be made using the Ethernet
input.
Hard Drive for CE Version
A hard drive for the CE version of the Touchcomputer can be added using the
USB inputs.
Mouse
A mouse can be added using the mouse port.
1-3
Keyboard
• A keyboard can be added using the keyboard port.
Upgrades and Changes
A la ptop type hard drive can be added internally to the CE version of the T ouchcomputer .
• Compact Fla sh can be added (through the compact fla sh door in the back of the
T ouchcomputer) to the Touchcomputer on W indows XP, Windows Xp
Embedded and W indows 2000 Touchcomputers.
•Operating System changes between Windows XP, Windows Xp Embedded
a nd Windows 2000 can be made by loading the proper operating system on the
internal hard drive.
•Operating system changes between either Windows 2000, Windows Xp
Embedded and Windows XP to Windows CE can be ma de by adding Compact
Flash with the appropriate image and booting from the compact flash.
•Operating system changes from Windows CE to either Windows XP, W indows
Xp Embedded or Windows 2000 can be made by adding an internal or external
hard drive with the new operating system loaded.
Accessory Kit
An accessory kit will be provided with each monitor . The accessory kit provides
the following:
•T ouchcomputer CD-The Touchcomputer CD contains the drivers for devices
used with the Touchcomputer, a copy of the Touchcomputer Users Guide, test
programs to test the Touchcomputer, a copy of the My-T-Touch software, and a
copy of the Windows CE image. These are only needed if the operating
system needs to be reloaded. A Board support Package (BSP) for Windows
CE is included for creating customers own image. See the BSP notes and
directions on the CD. See section 4.2.8 for a description of the BSP.
•Quick Install Guide-Shows pictorially how to operate the Touchcomputer.
1-4 Elo Entuitive Touchcomputer User Guide
• U.S. Power Cable
• Europea n Power Cable
• Power Brick
• Reinstall CD(s) with applicable operating systems(W indows 2000 or W indows XP)
• No CD is provided for Windows CE (but the image is on the Touchcomputer CD.)
• No serial or USB cables are provided
1-5
1-6 Elo Entuitive Touchcomputer User Guide
TOUCHCOMPUTER SETUP
Initial Turn On and Software Registration
C H A P T E R
2
Touchcomputer Operating System Setup
The initial setup of the Windows operating system takes approximately 5-10
minutes. Additional time may be needed depending on computer hardware
configuration and connected device s. To setup the Windows OS for your
computer, turn on your computer and follow the instructions on the screen.
Testing Pre-installed Devices
T ouchcomputers come pre installed with several dif ferent hardware options. To
test these options, click on the following icons on the Windows toolbar on the
bottom right of the computer. You may also use the desktop icons. This can only be
done with the Touchcomputer options installed.
Customer Display Testing
• Click on the “CD” icon.
• The customer display should change, now displaying the text “Elo TouchSyste m s
Customer Display”.
2-7
Keyboard Card Reader Testing
• Click on the “KB MSR TEST” icon.
• Sca n a credit card and ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.
HID Card Reader Testing
• Click on the “HID MSR TEST” icon
• Click on sca n button
• Sca n a credit card and ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.
Converting MSR from HID to Keyboard Emulation
1. To convert from HID mode to Keyboard Emulation mode
1.1 Double-click on the “MSR Change Mode” icon on the desktop.
The following will appear:
1.2 The dim box will indicate the current setting. Click the “Keyboard Mode” to
switch to Keyboard Emulation mode.
1.3 Click “Quit” to close the window.
Converting MSR from Keyboard Emulation to HID
1. To convert from Keyboard Emulation Mode to HID mode
1.1 Double-click on the “MSR Change Mode” icon on the desktop.
The following will appear:
1.2 The dim box will indicate the current setting. Click the “HID Mode” to switch to
HID mode.
1.3 Click “Quit” to close the window.
2-8 Elo Entuitive Touchcomputer User Guide
Controls
There are two controls to operate the Touchcomputer . There is a brightne ss control and
a volume control. To increase the brightness, press switch C. To decrease brightness,
press switch D. To increase volume, pre ss switch A. To decrea se volume, pre ss button B.
The Touchcomputer has an On-Screen-Display (OSD) to indicate volume and brightness changes via an on-screen bar graph.
Switch A
Switch B
Switch C
Switch D
Switch E
Power
To turn on the Touchcomputer, press switch E. To turn off the Touchcomputer, use the
shutdown option from the applicable Operating System. To do a hard shutdown, press
a nd hold switch E for 5 seconds and release.
Note: Normally, power should not be turned of f with the power switch. The “shutdown”
from the pop-up menu in the ‘Start’ button in the lower left corner of the desktop should
be used.
2-9
T echnical Assista nce
There are three methods to obtain contact information for technical assistance
on the Touchcomputer.
• T ouchcomputer itself
• the Web
• telephone
These methods are described below.
Using the Touchcomputer
You can a ccess the support information by going to the System Properties and
clicking on the “Support Information” button. You can get to get to System
Properties by either of the following methods:
• Right click “My Computer” a nd choose “Propertie s”
• Click on the “Start Button” a nd select “control panel”and double click on the
“System” icon.
Using the Web
www.elotouch.com/support/default.asp
Using the Phone
Call toll-free 1-800-557-1458
Power and OSD Lock Out
Normally the 5 switches on the side of the monitor depicted in the figure in the
controls section control power, brightness and volume. The power switch can be
ma de not to operate by activating the power lockout function. The brightne ss
a nd volume adjustment can be made not to operate by activing the OSD lockout
function. The OSD lockout function can be activated by simultaneously
pressing Switch 1 a nd Switch 2. The power lockout function can be activated
by simultaneously pressing Switch 1 and Switch 3. When the switche s are
pressed, OSD lock or power lock will appear. The power lockout state can be
set by releasing Switch 1 and Switch 3 in the desired state of power lock or
power unlock.
The OSD lockout state can be set by releasing Switch 1 and 2 in the desired
state of OSD lock or OSD unlock.
2-10 Elo Entuitive Touchcomputer User Guide
C H A P T E R
3
SAFETY/SERVICING THE TOUCHCOMPUTER
When servicing the computer perform the following:
• Perform an orderly shutdown using the operating system menu.
• Shut down the Touchcomputer and remove all external cables.
• When opening the Touchcomputer, periodically touch any metal parts of the
T ouchcomputer, such as metal portions of the case or connector shells on the
monitor.
• Handle components and cards with care. Do not touch components on the
cards. When adding memory, hold it by the edges, not contacts.
3-11
3-12 Elo Entuitive Touchcomputer User Guide
Block Diagram
The block diagram of the Touchcomputer is shown below:
C H A P T E R
4
TECHNICAL DESCRIPTION
V
USB1
Speakers
LCD
Inveter
CN2CN3/CN21CN1J7CN5
+12
CN22
CN9
Internal
USB
+5 V
Port
@1 amp
CN20 CN22 CN26 CN24 CN28
CN21 CN23 CN21 CN25 CN29
Optional
MSR
OSD
Switch
panel
Single Board Computer(SBC)
Internal
Display
CN2
Serial
Port
CN2
Serial
Port
CN3
Optional
Customer
Optional
Hard Drive
Accessory
Hub
Optional
Compact Flash
CN7
CN4
+5/+12v
Optional AccuTouch
or IntelliTouch USB
Controller
Optional
AccuTouch or
IntelliTouch
Touchscreen
CN6
USB
Port
CN17
CN13
CN14
J16
J17
J12
J15
Dual USB
Port(500 ma)
Dual USB
Port(500 ma)
Serial Port
Serial Port
PS2
keyboard
PS2Mouse
PCMCIA
Ethemet
Port
4-13
Mother Board Block Diagram
VIA EDEN
ESP 1G Hz
PROCESSOR
MEMORY
PC133/SDR
FSBPCI
VIA VT8606 TWISTER
NORTHBRIDGE
GRAPHICS CORE AND
MEMORY CONTROLLER
LCD
DISPLAY
BOOT ROM
REALTEK
RTL8100C FAST
ETHERNET
CONTROLLER
VIA VT82C686B
SOUTHBRIDGE
PERIPHERAL
CONTROLLER
WINDBOND
W83977F
I/O
CONTROLLER
TI PCI1410
PC CARD
CONTROLLER
FAST
ETHERNET
SOUND
KEYBOARD
MOUSE
HARD DRIVE
2 SERIAL PORTS
4 USB PORTS
2 SERIAL PORTS
PCMCIA
4-14 Elo Entuitive Touchcomputer User Guide
Connectors on Mother Board
The connectors on mother board allows you to connect external devices such as keyboard,
floppy disk drives, hard disk drives, printers, etc. The following table lists the connectors on mother board a nd their respective functions.
Connector Locations on Mother Board
Connectors on Mother Board
CN1, CN2: COM4 and COM3 Connectors
CN3: +5V Connector
CN4: +5V AND +12V Connector
CN6, CN9: USB Pin Header
CN10: Panel Inverter Power Connector
CN11: OSD Panel Board Connector
CN13, CN14: COM1 and COM2 Serial Ports
FDD1: Floppy Drive Connector
USB1, USB2: USB Connectors
J4: IrDA Connector
J6: Reset Button and IDE LED
J7: Primary IDE Connectors
J9: System Fan Power Connector
J11: 24-bit LVDS Connector (DF13-20)
J13: VGA CRT Connector
J14: System Fan Power Connector
J16: PS/2 Keyboard Connector
J17: PS/2 Mouse Connector
4-15
CN1, CN2: COM4 and COM3 Connectors
Pin #Signal Name
1DCD
2RXD
3CTS
4GND
5TXD
6RTS
7DSR
8DTR
CN3: +5V Connector
Pin #Signal Name
1+5V
2Ground
CN4: +5V AND +12V Connector
Pin #Signal Name
1+5V
2Ground
3+12V
CN6, CN9: USB Pin Header
Pin #Signal Name
1Ground
2USB3USB+
4Vcc
CN10: Panel Inverter Power Conne ctor
Pin #Signal Name
1+12V
2Ground
3Bright Adj
4Ground
5BKLT ON
CN11: OSD Panel Board Connector
Pin #Signal Name
1Vol+
2Vol3Bright+
4Bright5Ground
6Power On/Off
4-16 Elo Entuitive Touchcomputer User Guide
J7: Primary IDE Connectors
Signal NamePin #Pin #Signal Name
Reset IDE12Ground
Host data 734Host data 8
Host data 656Host data 9
Host data 578Host data 10
Host data 4910Host data 11
Host data 31112Host data 12
Host data 21314Host data 13
Host data 11516Host data 14
Host data 01718Host data 15
Ground1920Key
DRQ02122Ground
Host IOW2324Ground
Host IOR2526Ground
IOCHRDY2728Host ALE
DACK02930Ground
IRQ143132No connect
ASDRAMess 13334No connect
ASDRAMess 03536ASDRAMess 2
Chip select 03738Chip select 1
Activity3940Ground
Vcc4142Vcc
Ground4344N.C.
CN13, CN14: COM1 and COM2 Serial Ports
Signal NamePin #Pin #Signal Name
DCD16DSR
RXD27RTS
TXD38CTS
DTR49RI
GND510NC
FDD1: Floppy Drive Connector
FDD1is a slim 26-pin connector and will support up to 2.88MB FDD.
Signal NamePin #Pin #Signal Name
VCC12INDEX
VCC34DRV_SEL
VCC56DSK_CH
NC78NC
NC910MOTOR
DINST1112DIR
NC1314STEP
GND1516WDATA
GND1718WGATE
GND1920TRACK
NC2122WPROT
GND2324RDATA
GND2526SIDE
4-17
USB1, USB2: USB Connectors
Pin #Signal Name
1Vcc
2USB3USB+
4Ground
J9: System Fan Power Connector
J9 is a 3-pin header for an optional fan. The fan must be a 12V fan.
Pin #Signal Name
1Ground
2+12V
3Rotation detection
J11: 24-bit LVDS Connector (DF13-20)
Signal NamePin #Pin #Signal Name
TX0-21TX0+
Ground43Ground
TX1-65TX1+
5V/3.3V87Ground
TX3-109TX3+
TX2-1211TX2+
Ground1413Ground
TXC-1615TXC+
5V/3.3V1817ENABKL
+12V2019+12V
J13: VGA CRT Connector
J13 is an 8-pin header for an optional external VGA CRT female connector.
J14 is a 3-pin header for the optional system fan. The fan must be a 12V fan.
Pin # Signal Name
1Ground
2+12V
3Rotation detection
4-18 Elo Entuitive Touchcomputer User Guide
J16: PS/2 Keyboard Connector
PinSignal Name
1Keyboard data
5
3
1
6
2N.C.
4
3GND
2
45V
5Keyboard clock
6N.C.
J17: PS/2 Mouse Connector
PinSignal Name
1Mouse data
2N.C.
5
3
1
6
3GND
4
45V
2
5Mouse clock
6N.C.
4-19
Computer Specifications
Processor
• VIA Eden 1000MHz low power CPU or equivalent
Memory
• RAM- 512 MB
Green Function
• APM 1.2 compliant
Audio Function
• Stereo one watt capability per channel
Operating System
• Support for WinCE.Net 4.2 Pro+
• Support for Windows Pro 2000
• Support for Windows Xp Pro Sp2
• Support for Windows Xp Embedded
Ports
• Four RS-232 Serial Ports. Two internal ports(CN1 and CN2) and 2 external
ports (CN13 and CN14).
• Connectors-External ports shall use sta ndard DB9 connectors.
• Six USB self powered version 1.1 Ports. All ports have the capability to
provide 0.5 amps at 5 V each. Two ports are internal (CN6 and CN9) and
four external (USB1 and USB2).
• The external USB ports shall use two standard dual USB connectors.
• One Ethernet 100/10Base-T Port (J15)
• One PCMCIA version 2.1 Slot (J12)
• PS2 Keyboard (J16)
• PS2 Mouse (J17)
4-20 Elo Entuitive Touchcomputer User Guide
• One Compact Flash Socket (CN5)
• One hard drive socket located on the top of the board (J7)
Real Time Clock
• Battery backed up real time clock that features a multi-century calendar .
• Lithium battery with socket.
• On Screen Display
• Volume Control
• Backlight Brightness
Windows CE Board Support Package
A board support package is available to assist users with custom software
development. The board support package contains the f ollowing ite ms:
• Installation instructions
• A platform image that can be added to the Wince platform directory.
• A .cec file or equivalent to add the platform f eatures to the platform builder
catalog.
• A boot loader to support Ethernet debug and download.
• All te sting shall be done with the final image from Elo.
Panel Connectors
The following connectors are available from the outside of the Touchcomputer
• Four USB ports
• Ethernet
• 2 serial port
• PS2 Keyboard (No keyboard provided)
• PS2 Mouse (No mouse provided)
• Board input Power
• PCMCIA Slot with e ject button
• Compact Flash
4-21
Display
The LCD display consists of an LCD, inverter, and OSD switch module. The
performance of the LCD display will be:
Display Size15.0 diagonal
Native Resolution1024 x 768 pixels
Display Color16.2 million Colors, 6 Bit+FRC
Number
Display Typea-Si TFT active . matrix
T ypical Contrast400:1
Ratio
T ypical/MinLCD 350 cd/m²
BrightnessAccuTouch287 cd/m²
IntelliT ouch322 cd/m²
T ypical DisplayRising Time 9 ms / Falling Time16 ms
Speed
The touchscreen assembly consists of a touchscreen and a controller.
AccuTouch or IntelliTouch touchscreens will be provided as options and use
one of the USB ports on the SBC.
External 12 V Power Supply
The Touchcomputer shall be powered by 12 V from a universal type power
supply brick with the following chara cteristics:
• Input voltage 100 to 240 V~
• Input frequency 50/60 Hz
• Output voltage 12 V
• Output line a nd load regulation +/- 5%
• Output current=4.2 Amps maf
Stand
The sta nd supports the LCD display and provides adjustment for the angle of
the display with respect to the viewer.
4-23
Customer Display
The Customer Display is a twenty character two line vacuum fluorescent
display (VFD). It consists of a VFD and VFD controller. There is a serial
version controller and a USB controller. The actual VFD is common to the
serial and USB versions. CE will only use the seri al as no CE USB driver is
available.
Optical Parameters
Characters per row20
Number of rows2
Character configuration5x7 dot matrix
Character Height9.5 mm
Character width6.2 mm
Character configurationASCII
Character colorBlue green
MTBF300,000 hours
USB MSR
The USB card reader is a USB port powered MSR which conforms to
ISO/ANSI sta ndards. The USB MSR is available in HID and Keyboard
emulation versions. The reader shall read all three stripes on a standard credit
card or driver’s license. The reader shall conform to the USB Human Interface
Device class specification Version 1.1 The reader communicates over a USB
revision 1.1 port. The MSR is software reconfigura ble from HID to keyboard
emulation and from keyboard emulation to HID.
4-24 Elo Entuitive Touchcomputer User Guide
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