Elo Touch 1847L User Guide

Elo Entuitive Touchmonitor User Guide

For 18.1" LCD Modular Kiosk Touchmonitors 1847L Series

Revision B

Elo Entuitive Touchmonitor

User Guide

18.1" LCD Modular Kiosk Touchmonitor

1847L Series

Revision B

P/N 008566

Elo TouchSystems, Inc.

1-800-ELOTOUCH

www.elotouch.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch,iTouch, SecureTouch, AccuTouch, Entuitive and MonitorMouse are trademarks of Elo TouchSystems, Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their

respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

iii

Table of Contents

Chapter 1

Introduction 1

Precautions . . . . . . . . . . . . . . . . . . . . 1

About the Product . . . . . . . . . . . . . . . . . 1

Chapter 2

Installation and Setup

Unpacking Your Touchmonitor

Product Overview . . . . . . . . . . . . . . . . . 4

Main Unit Rear View Side View Top View Attaching the L-Brackets

Panel Cut Out . . . . . . . . . . . . . . . . . 6

. . . . . . . . . . . . . . . . . . 4

. . . . . . . . . . . . . . . . . . 5

. . . . . . . . . . . 3

. . . . . . . . . . 6

Chapter 3

Operation 23

About Touchmonitor Adjustments . . . . . . . . 23

Using the On-Screen Display (OSD) Menus . . 23

Remote OSD Buttons . . . . . . . . . . . . . 24

OSD Menu Function . . . . . . . . . . . . . . 25

Chapter 4

Trouble shooting 27

Solutions to Common Problems . . . . . . . . 27

Appendix A

Native Resolution 29

1847LOption1

1847L Option 2

1847LOption3 1867LOption1

1867L Option 2

Touch Interference Connection . . . . . . . . . 11

STEP 1-Connecting the Video Cable STEP 2-Connecting the Serial or USB Touchscreen cable

STEP 3-Connecting the OSD Remote Cable

STEP 4-Connecting the Power Cable

Optimizing the LCD Display . . . . . . . . . . . . . 16

VESA Mount on Your Touchmonitor . . . . . . . . 16

VESA Mounting Interface

Installing the Drive Software . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . .6

. . . . . . . . . . . . . . .

. . . . 12

. . . . . . . . . . . . . 13

. . . . . 15

. . . . . . . . . .

7 8

Appendix B

Touchmonitor Safety 31

Care and Handling of your Touchmonitor . . . . 32

Appendix C

Technical Specifications 33

Compatible Video Modes . . . . . . . . . . . . 33

Touchmonitor Specifications . . . . . . . . . . 34

18" LCD Touchmonitor (ET 18X 7L-XXWC-X) Dimensions

. . . . . . . . . . . . . . . . . . 38

Regulatory Information 39

Warranty 43

Index

Installing the Serial Touch Driver. . . . . . . 19

Installing the Serial Touch Driver for Windows

XP, 2000, Me, 95/98 and NT 4.0 . . . . .

Installing the Serial Touch Driver for MS-DOS and Windows 3.1

Installing the USB Touch Driver . . . . . . . 21

Installing the USB Touch Driver for Windows XP, 2000, Me and 98

. . . . . . . . . . . . . 20

. . . . . . . . . . .

. .

C HAPTER

HAPTER

NTRODUCTION

Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

About the Product

Your LCD Kiosk Touchmonitor is a 18.1” SXGA TFT color display with the following features:

• Direct analog RGB or Digital RGB input

• 18.1” diagonal screen size

• 16.7 million colors with dithering, 6 bit per color data

• 1280 x 1024 resolution

• SXGA/XGA/SVGA/VGA/VESA/Mac compatible

• 31.5kHz~80kHz horizontal scan

• 56~75Hz refresh rate

1-1

• Auto adjustment capability

• High quality full screen re-scaling

• Multilingual OSD menus in five languages: English, French, Deutsch, Spanish and Japanese

• Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.)

• Patented touch technology of Elo TouchSystems

• Power saving mode

• Cable management device

• VESA flat panel monitor physical mounting interface (Both of 75 & 100mm)

• Remote OSD and Power button lockouts

• Cable stain reliefs for all cables

For full Product Specifications refer to Appendix C.

1-2 Elo Entuitive Touchmonitor User Guide

C HAPTER

HAPTER

NSTALLATION AND

ETUP

This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following 10 items are present and in good condition:

Serial touchscreen cable

USB Cable

LCD Display

Quick Install Guide

Software

User Guide-on CD, Quick Install Guide and software CD

Monitor power cable (US/Canada)

European monitor power cable

OSD Remote

Video cable

Adapter

DVI-D Video cable

2-3

Product Overview

Main Unit

1847L with optional bezel for front mounting

Rear View

1847L Rear-Mount

1847L with front mount 1847L

Bottom View (1847L shown)

2-4 Elo Entuitive Touchmonitor User Guide

Attaching the L-Brackets

Depending on your mounting scheme, use the L-brackets or the VESA 75/100mm standard holes located on the back of the kiosk monitor or the 5.5 diameter holes (only on rear mount). See page 15 for VESA mounting information.

OTE

You will need a screwdriver to attach the L-brackets.

Your kiosk touchmonitor comes with a mounting bracket (C-bracket) attached at the back. Included are two L-brackets (and four screws) that attach to both ends of the C-bracket for additional mounting options.

To attach the L-brackets:

1 Lay the monitor face down. 2 Place the long end of the L-bracket against the end of the mounting

C-bracket. Line up the two holes of the L-bracket with the two holes of the C-bracket. See the illustration below.

L bracket

C bracket

3 Place two screws in the holes and with the screwdriver, screw them in to

secure the bracket.

4 Repeat steps 2 and 3 to attach the other L-bracket to the other side of the

mounting bracket.

2-5

Panel Cut Outs

1847L Option 1

TOP

2-6 Elo Entuitive Touchmonitor User Guide

1847L Option 2

TOP

2-7

1847L Option 3

TOP

2-8 Elo Entuitive Touchmonitor User Guide

1847L with 819602-000 Option 1

TOP

2-9

1847L with 819602-000 Option 2

To p

2-10 Elo Entuitive Touchmonitor User Guide

Touch Interface Connection

Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.)

To set up this display, please refer to the following figures and procedures:

Serial or USB Connection

The following illustrations guide you step by step in connecting your touchmonitor using a serial or USB cable connection

CAUTION

Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.

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63($.(5

32:(5

26'

6:,7&+

5(027(

Serial touchscreen cable

Monitor power cable (US/Canada)

European monitor power cable

32:(5 )(0$/('9,'

9,'(2&211(&725

)(0$/(3,1

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)(0$/(3,16(5,$/

728&+6&5((1&211(&725

86%&211(&725

USB Cable

Video cable

Adapter

DVI-D Video Cable

2-11

STEP 1-Connecting the Video Cable

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&211(&7,2162181'(56,'(

)(0$/('9,'

9,'(2&211(&725

)(0$/(3,1

9,'(2&211(&725

• Connect the 15-pin video cable (the ferrite bead end)

9,'(2&$%/(

or 24-pin DVI-D cable

to the video port on your PC.

• Connect the other end of the video cable to the video connector on your touchmonitor.

• Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.

2-12 Elo Entuitive Touchmonitor User Guide

+ 35 hidden pages

Elo Touch 1847L User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual