No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Afffiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch,
SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft
Corporation.
Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable
performance with the latest developments in touchscreen technology and display design. This
combination of features creates a natural flow of information between a user and the
touchmonitor.
This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, and digital
signage LCD panel to provide superior display performance. Its Full HD resolution of
1920x1080 is suitable for displaying graphics and images. Other features that enhance this
LCD monitor’s performance are Plug & Play compatibility, built-in speakers and headphone
output capability, on screen display (OSD) controls, and a family of IDS computer modules.
With the addition of the Elo Power Module, Elo Computer modules can be installed to the back
of the monitor. This will convert the digital signage touchmonitor into an IDS All-in-One
touchcomputer.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See Chapter 8 for more
information on touchmonitor safety.
For your health and safety, it is strongly recommended that at least two people handle, lift,
and/or move these touchmonitors.
This manual contains information that is important for the proper setup and maintenance of the
IDS monitor. Before setting up and powering on your new touchmonitor, read through this
manual, especially the Installation, Mounting, and Operation chapters.
CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used
Batteries According to the Instructions.
User Manual: Interactive Digital Signage
SW602296 Rev C, Page 4 of 39
Chapter 2: Unpacking
Unpacking the Interactive Digital Signage Touchmonitor
To unpack the IDS, follow these steps:
1. The carton should be oriented in the manner according to its labeling. The hinged plastic
locks should be at the ‘bottom’.
2. Open and remove all 4 hinged plastic locks.
3. Once the locks are removed, lift the cartons top lid off the bottom frame.
4. With the top lid removed, you now have access to the IDS touchmonitor and the included
accessories.
User Manual: Interactive Digital Signage
SW602296 Rev C, Page 5 of 39
Chapter 3: IDS Touchmonitor Installation
Connector Panel & Interfaces
Note: For your health and safety, it is strongly recommended that at
least two people handle, lift, or move these Touchmonitors. Elo
recommends safe lifting techniques as described in OSHA/NIOSH
Guidelines.
Check that the following items are present and in good condition:
• IDS touchmonitor
• Quick Install Guide
• Cables
o HDMI, USB (for Touch), North America power, Europe/Korea power, U.K. power
Remove the cable cover located on the back right side of the monitor (when viewed in
landscape orientation) to access the touchmonitors connector panel.
Image of monitors available I/O ports
User Manual: Interactive Digital Signage
SW602296 Rev C, Page 6 of 39
IDS Touchmonitor Connections to an External Computer
1. Connect the included HDMI cable (or your own VGA or DisplayPort cable) between the
monitor and the video source.
2. Connect the USB touch cable between the monitor and your host PC.
3. Select the correct power cable for your region. Connect it between the AC power source
and the touchmonitors POWER IN connector.
4. The touchmonitor ships in an ON state.
a. In order to access the OSD menu, press the Menu button located on the bottom
right side on the back of the monitor.
User Manual: Interactive Digital Signage
SW602296 Rev C, Page 7 of 39
Installing the IDS Touchscreen Technology Software Drivers
The Elo touch driver and the Elo Computer Module driver packs are available with the CD that
ships with the touchmonitor.
Visit the Elo Touch Solutions website www.elotouch.com for:
• Updates to the Elo touch driver
• Additional touch driver information
• Detailed touch driver installation guides
• Touch drivers for other operating systems
IDS02 series monitors are HID compatible, but will require the Elo driver if Windows 8 or higher
Charm bars are to be accessed.
Projective Capacitance and Infrared units are HID compatible and do not require an Elo touch
driver. If an Elo touch driver has previously been installed on the host computer, remove this
driver by opening Control Panel and selecting the option to remove the driver completely.
User Manual: Interactive Digital Signage
SW602296 Rev C, Page 8 of 39
Chapter 4: Mounting
Note: For your health and safety, it is strongly recommended that at
least two people handle, lift, or move these touchmonitors.
Note: Do NOT lay the display face-down as this can cause damage to
the monitor.
General Mounting Information
The following three mounting orientations are supported: Landscape, portrait and table-top
mode.
Portrait Mode
When rotating the monitor to portrait mode, ensure that the Elo logo appears in the same
location as the pictures below.
User Manual: Interactive Digital Signage
SW602296 Rev C, Page 9 of 39
Landscape
When rotating the monitor to landscape mode, ensure that the Elo logo appears in the same
location as the pictures below
Table Top –Refer to the Temperature Control section for table top mode requirements.
User Manual: Interactive Digital Signage
SW602296 Rev C, Page 10 of 39
Rear VESA Mount
A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor.
The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM
Refer to www.elotouch.com for dimensional drawings.
User Manual: Interactive Digital Signage
SW602296 Rev C, Page 11 of 39
Optional Mounting Methods
Stand Kit PN: E275623
Wall Mount Kit PN: E275050
Optional Stand Kits and Wall Mount kits are available for the IDS02 Series monitors. Detailed
information is available on the marketing specification drawing MS601603 at www.elotouch.com.
Consult the wall mount user guide for detailed installation information.
User Manual: Interactive Digital Signage
SW602296 Rev C, Page 12 of 39
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