Elo E222372 User Manual

USER MANUAL
Elo Touch Solutions
ET3202L 32” Interactive Digital Signage Touchmonitor ET4202L 42” Interactive Digital Signage Touchmonitor ET4602L 46” Interactive Digital Signage Touchmonitor
SW602296 Rev C
Copyright © 2016 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Afffiliates (collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch, SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.
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Table of Contents
Chapter 1 – Introduction Chapter 2 – Unpacking
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Chapter 3 – Touchmonitor Installation Chapter 4 – Mounting Chapter 5 – Operation
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Chapter 6 – Technical Support Chapter 7 – Safety & Maintenance Chapter 8 – Regulatory Information Chapter 9 – Warranty Information
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Chapter 1: Introduction
Product Description
Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, and digital signage LCD panel to provide superior display performance. Its Full HD resolution of 1920x1080 is suitable for displaying graphics and images. Other features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in speakers and headphone output capability, on screen display (OSD) controls, and a family of IDS computer modules.
With the addition of the Elo Power Module, Elo Computer modules can be installed to the back of the monitor. This will convert the digital signage touchmonitor into an IDS All-in-One touchcomputer.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety. See Chapter 8 for more information on touchmonitor safety.
For your health and safety, it is strongly recommended that at least two people handle, lift, and/or move these touchmonitors.
This manual contains information that is important for the proper setup and maintenance of the IDS monitor. Before setting up and powering on your new touchmonitor, read through this manual, especially the Installation, Mounting, and Operation chapters.
CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions.
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Chapter 2: Unpacking
Unpacking the Interactive Digital Signage Touchmonitor
To unpack the IDS, follow these steps:
1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’.
2. Open and remove all 4 hinged plastic locks.
3. Once the locks are removed, lift the cartons top lid off the bottom frame.
4. With the top lid removed, you now have access to the IDS touchmonitor and the included accessories.
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Chapter 3: IDS Touchmonitor Installation
Connector Panel & Interfaces
Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these Touchmonitors. Elo recommends safe lifting techniques as described in OSHA/NIOSH Guidelines.
Check that the following items are present and in good condition:
IDS touchmonitor
Quick Install Guide
Cables
o HDMI, USB (for Touch), North America power, Europe/Korea power, U.K. power
Remove the cable cover located on the back right side of the monitor (when viewed in landscape orientation) to access the touchmonitors connector panel.
Image of monitors available I/O ports
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IDS Touchmonitor Connections to an External Computer
1. Connect the included HDMI cable (or your own VGA or DisplayPort cable) between the monitor and the video source.
2. Connect the USB touch cable between the monitor and your host PC.
3. Select the correct power cable for your region. Connect it between the AC power source and the touchmonitors POWER IN connector.
4. The touchmonitor ships in an ON state.
a. In order to access the OSD menu, press the Menu button located on the bottom
right side on the back of the monitor.
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Installing the IDS Touchscreen Technology Software Drivers
The Elo touch driver and the Elo Computer Module driver packs are available with the CD that ships with the touchmonitor.
Visit the Elo Touch Solutions website www.elotouch.com for:
Updates to the Elo touch driver
Additional touch driver information
Detailed touch driver installation guides
Touch drivers for other operating systems
IDS02 series monitors are HID compatible, but will require the Elo driver if Windows 8 or higher Charm bars are to be accessed.
Projective Capacitance and Infrared units are HID compatible and do not require an Elo touch driver. If an Elo touch driver has previously been installed on the host computer, remove this driver by opening Control Panel and selecting the option to remove the driver completely.
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Chapter 4: Mounting
Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors.
Note: Do NOT lay the display face-down as this can cause damage to the monitor.
General Mounting Information
The following three mounting orientations are supported: Landscape, portrait and table-top mode.
Portrait Mode
When rotating the monitor to portrait mode, ensure that the Elo logo appears in the same location as the pictures below.
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Landscape
When rotating the monitor to landscape mode, ensure that the Elo logo appears in the same location as the pictures below
Table Top –Refer to the Temperature Control section for table top mode requirements.
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Rear VESA Mount
A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM
Refer to www.elotouch.com for dimensional drawings.
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Optional Mounting Methods
Stand Kit PN: E275623 Wall Mount Kit PN: E275050
Optional Stand Kits and Wall Mount kits are available for the IDS02 Series monitors. Detailed information is available on the marketing specification drawing MS601603 at www.elotouch.com.
Consult the wall mount user guide for detailed installation information.
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