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E008823
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Elo E008823 User Manual

USER MANUAL
Elo Touch Solutions
Interactive Digital Signage (IDS) 01-Series
User Manual – IDS01
Copyright © 2016 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Afffiliates (collectively “Elo”) makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch, SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.
User Manual – IDS01
Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................... 4
Section 2: Installation ................................................................................................................................................................................................................................. 5
Section 3: Mounting ................................................................................................................................................................................................................................. 10
Section 4: Operation ................................................................................................................................................................................................................................ 14
Section 5: Technical Support ................................................................................................................................................................................................................... 27
Section 6: Safety & Maintenance ............................................................................................................................................................................................................. 29
Section 7: Regulatory Information ............................................................................................................................................................................................................ 31
Section 8: Warranty Information............................................................................................................................................................................................................... 21
User Manual – IDS01
Section 1: Introduction
Product Description
Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, and digital signage LCD panel to provide superior display performance. Its Full HD resolution of 1920x1080 is suitable for displaying graphics and images. Other features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in speakers and headphone output capability, and a remote for on screen display (OSD) controls.
Computer modules designed specifically for this touchmonitor are available. These computer modules are designed to slide into a bay on the rear of the monitor and turn your IDS touchmonitor into an IDS All-in-One touchcomputer without affecting monitor form factor and without requiring extra cabling.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety. See Section 6 for more information on touchmonitor safety.
For your health and safety, it is strongly recommended that at least two people (four for the ET7001L/ET7001LT) handle, lift, and/or move these touchmonitors.
This manual contains information that is important for the proper setup and maintenance of the IDS and optional computer module. Before setting up and powering on your new touchmonitor and computer module, read through this manual, especially the Installation, Mounting, and Operation chapters.
User Manual – IDS01
Section 2: Installation
Unpacking the Interactive Digital Signage Touchmonitor
To unpack the IDS, follow these steps:
1. The carton should be oriented as prescribed by carton labeling.
2. Open and remove all 4 hinged plastic locks. There are 6 hinged plastic locks for the 7001L unit.
User Manual – IDS01
3. Once the locks are removed, lift the cartons top lid off the bottom frame.
4. With the top lid removed, you now have access to the IDS touchmonitor and accessories that came with the touchmonitor. Open the carton and verify that the following items are present:
•
•
•
•
IDS Monitor with protective film for its face
Quick Install Guide User Manuals CD (not included in all models. Latest
version of user guide is available at www.elotouch.com)
North America power, Europe/Korea power, U.K. power, Argentina power, Taiwan power, China power, Korea power, Japan power, & Japan 3pin-2pin adapter
•
HDMI Cable
•
USB Cable
•
Japanese language regulatory information pamphlet
•
RS-232 (5551L only)
•
VGA cable for the Y-Cable (7001LT/5501LT). The Y-Cable is used to send MDC to the monitor. For more information about MDC commands, see Section 4.
User Manual – IDS01
Connector Panel & Interfaces
Image of IDS01 monitor back I/O ports with OSD remote
Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access the touchmonitors connector panel.
User Manual – IDS01
Image of IDS5551 monitor back I/O ports with OSD remote
IDS Touchmonitor Connections to an External Computer
1. Connect the HDMI cable between the monitor and the video source.
2. Connect the USB touch cable between the monitor and the PC.
3. Select the correct power cable for your region. Connect it between the AC power source and the touchmonitors POWER IN connector.
4. The touchmonitor ships in an ON state. Use the remote OSD to access the On Screen Display Menu.
User Manual – IDS01
Installing the Touch Technology Software Drivers
The Elo touch driver and the Elo Computer Module driver packs are available with the CD that ships with the touchmonitor and also at www.elotouch.com.
Visit the Elo Touch Solutions website www.elotouch.com for:
•
Updates to the Elo touch driver
•
Additional touch driver information
•
Detailed touch driver installation guides
•
Touch drivers for other operating systems
To download latest touch drivers:
1. Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2. Select the operating system from “Operating System” dropdown menu.
3. Select the technology from “Technologies” dropdown menu.
4. Click on the driver version required for your touchmonitor.
5. Click “Accept” once you are directed to the “Driver License Agreement” page.
6. Enter your email address, Click on “Next Step”. Your driver download will start automatically.
7. If you are a new user, fill in the required information and Click on “Register”. Your driver download will start automatically.
IntelliTouch Plus units are HID compatible, but will require the Elo driver if touch calibration is required.
Optical units and Infrared are HID compatible and do not require an Elo touch driver. If an Elo touch driver has previously been installed on the host computer, remove this driver by opening Control Panel and selecting to remove the driver completely.
User Manual – IDS01
Section 3: Mounting
Note: For your health and safety, it is strongly recommended that at least two people (four are
recommended for the ET7001L/ET7001LT) handle, lift, or move these touchmonitors. Note: Do NOT lay the display face-down as this can cause damage to the monitor.
Portrait Mode
When rotating the monitor to portrait mode, ensure it is done such that the Elo logo is oriented according to the pictures presented here.
User Manual – IDS01
Landscape Mode
When rotating the monitor to landscape mode, ensure it is done such that the Elo logo is oriented according to the pictures presented here.
Table Top Mode'
Table Top –Refer to the Temperature Control section for table top mode requirements.
User Manual – IDS01
SW601990 Rev. M, page 12 of 47
Rear VESA Mount
For the 32” and 42” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM
For the 55” models: A four-hole, 600x600mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 600,600,6MM
For the 70” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,8MM
For the 7001LT” models: A four-hole, 600x600mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 600,600,8MM
Go to www.elotouch.com for dimensional drawings.
User Manual – IDS01
SW601990 Rev. M, page 13 of 47
Optional Stand (for 3201L and 4201L Only) Elo PN: E455084
Optional Wall Mounts Kits (detailed information available on the MS drawing for each size)
Refer to the wall mount user guide for detailed information. Wall mount user guide is available from www.elotouch.com, from Support page of each IDS touchmonitor product page.
User Manual – IDS01
SW601990 Rev. M, page 14 of 47
Section 4: Operation
TouchMonitor/Computer Module Status
LED Status
OFF
OFF
SLEEP
PULSING
ON
ON
Power
To turn the touchmonitor on or off, press the touchmonitor power button once. If a computer module is installed, then the computer module will also turn on with the monitor.
To abruptly power off the computer module and touchmonitor, press and hold the touchmonitor power button until the computer shuts off.
To gracefully shut down the computer module, follow the computer modules operating systems normal power off procedure.
Power Status LED on the OSD Remote functions according to the following table:
The system consumes low power when in SLEEP and OFF modes. For detailed power consumption specifications, refer to technical specifications on the Elo website http://www.elotouch.com
Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the mouse or pressing a keyboard key).
To improve reliability and reduce wasteful power consumption, disconnect the AC power cable from the monitor when long periods of disuse are planned.
User Manual – IDS01
SW601990 Rev. M, page 15 of 47
The maximum voltage, frequency and current for this touchmonitor is provided in the power ratings table below:
Operating Voltage Range
Operating Frequency Range
Operating Current Range
ET3201L/ET4201L
100 - 240Vac
50/60 Hz
3.6 – 1.5 A
ET5501L/ET5501LT/ET5551LT
100 - 240Vac
50/60 Hz
5 – 2.1 A
ET7001L/ET7001LT
100 - 240Vac
50/60 Hz
5 – 2.1 A
To keep the product operating at an optimum level please limit the product usage cycle to 18 hours for every 24 hours:
Usage duty cycle
18 hours on per 24 hours
Elo recommends using the Content Management System or O/S scheduling settings and/or EloView commands to manage duty cycle. This will promote power savings and troublefree operation throughout the life of the monitor.
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