elo 1537L User guide

Touchmonitor User Guide
1537L 15” LCD Rear-Mount Touchmonitor
Elo T ouchSyste ms
1537L 15” LCD Touchmonitor
Optional Power Brick
User Guide
Revision A
Elo T ouchSystems
1-800-ELOTOUCH
www.elotouch.com
Copyright © 2009 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, tra nsmitted, transcribed, stored in a retrieval system, or tra nslated into any language or computer language, in any f orm or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo T ouchSyste ms.
Disclaimer
The information in this document is subject to change without notice. Elo T ouchSystems make s no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems re­serves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliT ouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Tyco Electronics. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Tyco Electronics claims no interest in trademarks other than its own.
iii
Table of Contents
Chapter 1
Introduction 1
Product Description ..................................................1
Precautions ...............................................................1
Chapter 2
Installation and Setup.................................... 3
Unpacking Your Touchmonitor ..................................3
Interface Connection .................................................4
Power Requirements ................................................4
Product Overview ......................................................5
Main Unit .............................................................5
Rear View ............................................................5
Installing the Driver Software ....................................6
Installing the Serial Touch Driver ........................7
Installing the Serial Touch Driver for Windows Vista, Windows XP, Windows 2000, Me,
95/98 and NT 4.0............................................7
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1 ................................................8
Installing the USB Touch Driver ..........................9
Installing the USB Touch Driver for Windows
Vista, Windows XP, Windows 2000, Me,
95/98 and NT 4.0............................................9
15" LCD Touchmonitor (1537L) Dimension..............24
Regulatory Information 25 Warranty 28
Cha pter 3 Operation 11
About Touchmonitor Adjustments............................11
Rear Panel Controls............................................12
Remote OSD Buttons(option) ............................12
Controls and Adjustment ..........................................13
OSD Menu Functions .........................................13
OSD Control Options ..........................................14
Preset Modes ......................................................15
Power Management System..............................16
Chapter 4
Troubleshooting 17
Solutions to Common Problems..............................17
Appendix A .................................................... 18
Appendix B
Touchmonitor Safety .................................................20
Care and Handling of Your Touchmonitor.................21
Warning .....................................................................21
Appendix C
Touchmonitor Specifications ....................................22
iv
Product Description
C H A P T E R
1
INTRODUCTION
Precautions
Your new touchmonitor combines the reliable perf ormance of touch technology with the latest advances in (LCD) display design. This combination of features creates a natural flow of informa­tion between a user a nd your touchmonitor . This LCD monitor incorporate s a 15” color a ctive matrix thin-film-transistor (TFT) to provide superior display performance. A maximum resolution of XGA 1024 x 768 is ideal for displaying graphics and images. Other outstanding features that enha nce this LCD monitor’s performance are Plug & Play compatibility, and OSD (On Screen Display) controls.
Follow all warnings, precautions a nd maintena nce a s recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.
1
About the Product
Your LCD kiosk touchmonitor is a 15” XGA TFT color display with the following features:
• The internal microprocessor digitally controls auto-scanning. For horizontal scan frequencies between 31.5 KHz a nd 60.2 KHz, and vertical scan frequencies between 56.3 Hz a nd 75.0 Hz. In each frequency mode, the microprocessor -based circuitry allows the monitor to function at the precision-of a fixed frequency.
• High contrast color TFT LCD display support resolution up to XGA 1024 x 768. Compatible with V GA, SV GA, XGA (non-interlaced) and most M acintosh compatible color video cards.
• Power ma nagement system conf orms to VESA DPMS standard.
• Supports DDC2B for Plug & Play compatibility.
• Adva nced OSD control for picture quality a djustment.
For full Product Specifications refer to Appendix C.
2 Elo Touchsystems 1537L User’s Guide
C H A P T E R
2
INSTALLA TION AND SETUP
This chapter discusses how to install your LCD touchmonitor and how to install the driver software.
Unpacking Your Touchmonitor
Check that the following 7 items are present and in good condition:
LCD monitor Video cable USB cable
Serial cable Brackets Touch Tools CD + Quick Install Guide (exclude APR model)
*Optional external DC (power brick) Power Brick a nd cables: 12V, 4.16A, 50W-R, available at additional cost.
Elo QuickStart
CD
Software
3
Interface Connection
Note: Before connecting the ca ble s to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned of f.
3
1
Adapter Video Cable Serial Cable USB Cable
2
2
5
OSD Remote Control Key (option)
1. Connect one end of the power ada pter to the monitor and the other end to the connector of the power cord.
2. Connect one end of either the touchscreen seri al (RS232) ca ble or the touchscreen USB cable (but not both) to the rear side of the computer a nd the other end to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding (optional module USB cable does not have thumb screws).
3. Connect one end of the video cable to the rear side of computer a nd the other to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect one end of OSD remote control key(option) to the monitor.
Power Requirements
Note: This monitor operates at 12V 2.5A
DC Input:
Plug shape: Tuning Fork T ype Plug polarity: (+) ) (-) Outside dimension: Ø 5.5 ± Ø.1 Inside dimension: Ø 2.1 ± Ø.1
4 Elo Touchsystems 1537L User’s Guide
Product Overview
Main Unit
Rear View
5
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM .
• Microsoft W indows V ista
• Microsoft W indows XP
• Microsoft W indows 2000
• Microsoft W indows Me
• Microsoft W indows 98
• Microsoft W indows 95
• Microsoft W indows NT 4.0
The latest version of drivers a nd driver information f or other operating syste ms are availa ble on the Elo TouchSystems website at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display ad a pter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the appropriate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB communication cable, you should install only the serial driver or the USB driver.
6 Elo Touchsystems 1537L User’s Guide
Installing the Serial Touch Driver (not applicable to Acoustic Pulse Recognition monitors)
Installing the Serial Touch Driver for Windows Vista, Windows XP, Windows 2000, Me, 95/98 and NT 4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install
the driver.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive. 2 If the AutoStart feature f or your CD-ROM drive is a ctive, the syste m automatically detects the
CD and starts the setup program. 3 Follow the directions on the screen to complete the driver setup for your version of Windows. 4 If the AutoStart feature is not a ctive: 5 Click Start > Run. 6 Click the Browse button to locate the EloCd.exe program on the CD-ROM. 7 Click Open, then OK to run EloCd.exe. 8 Follow the directions on the screen to complete the driver setup for your version of Windows.
7
Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.
T o install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1 Insert the CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your
CD-ROM drive may be mapped to a different drive letter).
3 T ype install and press Enter to start the installation. 4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding.
T o run the INST ALL progra m: 1 T ype INSTALL at the DOS prompt in the directory containing the driver install files . 2 INST ALL asks you to select the software to install. Then choose d:\EloDos_W31 from the
displayed list.
3 INST ALL also a sks you for the paths to use during installation, or you may use its defaults.
INST ALL create s directories a s necessary, a nd warns you if they exist.
If you are updating your software, you may wish to specify the paths containing the earlier versions, a nd overwrite the obsolete files. All executable programs are upward compatible. For a list of differences from ea ch previous version of the drivers, be sure to select "Diff erence s from Previous Versions" during the installation process.
INST ALL update s your AUT OEXEC.BA T file with the drivers you select. INST ALL makes a copy of your original AUTOEXEC.BAT file, called AUTOEXEC.OLD. If you alrea dy have Elo driver comma nds in your AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO loa ds the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.
If you are using W indows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the T ouchscreen Control Panel.
8 Elo Touchsystems 1537L User’s Guide
Installing the USB Touch Driver
Installing the USB Touch Driver for Windows Vista, Windows XP, Windows 2000, Me, 95/98 and NT 4.0
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If W indows 98, W indows Me or W indows 2000 starts the Add New Hardware W izard. 2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose
Next. 3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use
Browse to select the \EloUSB directory on the Elo CD-ROM. 4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again. 5 You will see several files being copied. Insert your W indows 98 CD if prompted. Choose Finish.
If Windows 98, W indows Me or Windows 2000 does not start the Add New Hardware Wizard.
NOTE: For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart f eature for your
CD-ROM drive is active, the system automatically detects the CD and starts the setup program. 2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart f eature is not a ctive: 1 Click Start > Run. 2 Click the Browse button to locate the EloCd.exe program on the CD-ROM. 3 Click Open, then OK to run EloCd.exe. 4 Follow the directions on the screen to complete the driver setup for your version of Windows.
9
Installing USB Touch Driver for Acoustic Pulse Recognition Monitors
Insert the ELO APR CD-ROM in your computer’s CD-ROM driver. Follow the directions on the screen to complete the APR 2.0 driver setup.
1 Click Start > Run. 2 Click the Browse button to locate the SW600117.exe program on the CD-ROM. 3 Click Open, then OK to run SW600117.exe. 4 Follow the directions on the screen to complete the driver setup.
10 Elo Touchsystems 1537L User’s Guide
About Touchmonitor Adjustments
C H A P T E R
3
OPERATION
Most likely there will be no need to be adjust your touchmonitor. However, variations in video output a nd application may require adjustments to optimize display quality .
For best performance, your touchmonitor should be operating in native resolution, that is 1024 x 768 at 60k-75 Hz. Use the Display control panel in Windows to choose 1024 x 768 resolution.
Operating in other resolutions will degrade video perf ormance. For further information, please refer to Appendix A.
All control a djustments are automatically memorized. This f eature saves you from having to re set your choices every time you unplug or power your touchmonitor off and on. If there is a power failure, your touchmonitor settings will not default to the factory specifications.
11
Rear Panel Controls
MENU
SEL
12345
Control Function
1 Menu/Exit Display/exits the On Screen Display (OSD) menus. 2 1. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Select item clockwise.
3 1. Enter brightness adjustment.
2. Decrease value of the adjustment item.
3. Select item counter-clockwise.
4 Select Selects the adjustment items from the OSD menus. 5 Power Switch Switches the power of the monitor.
Remote OSD Buttons(option)
AUTO/SEL DOWN UP MENU
1 2 3 4
Control Function
1 AUTO/SEL Selects the adjustment items from the OSD menus. 2 DOWN 1. Enter brightness adjustment.
2. Decrease value of the adjustment item.
3. Select item counter-clockwise.
3 UP 1. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Select item clockwise.
4 MENU Display/exits the On Screen Display (OSD) menus.
12 Elo Touchsystems 1537L User’s Guide
Controls and Adjustment
OSD Menu Functions
T o Display and Select the OSD Functions: 1 Press the Menu key to activate the OSD menu. 2 Use or to move counter-clockwise through the menu. Press the Enter key, the parameter
will be highlighted when selected. 3 T o quit the OSD screen at any ti me during the operation, pre ss the Menu key. If no keys are
pressed for a short time period, the OSD automatically disappears.
NOTE: The OSD screen will disappear if no input activities are dete cted f or 45 se conds(default).
13
OSD Control Options
Control Description Contrast Increases or decreases contrast. Brightness Increases or decrease s brightness. V-Position Moves the screen up or down. H-Position Moves the screen left or right. Recall Defaults Returns the monitor to its default settings. RGB Press or to select 9300, 6500, 5500, 7500 a nd USER. Only when
selecting USER ca n you make a djustments to the R/G/B content. Press Enter to restore to factory default setting.
Exit Exit the menu. Sharpness The sharpness ca n be a djusta ble. Phase Increase s or decrea se s the snow noise of the i mage after auto
adjustment is ma de.
Clock The dot clock is fine-adjusted after auto adjust. Sharpness Adjust sharpness of video. OSD H-Position Moves the OSD position horizontally on the screen. OSD V-Position Moves the OSD position vertically on the screen. OSD Time Determines how long (in seconds) the OSD menu waits before
closing automatically after no action has been perf ormed.
Auto-Adjust Press Auto to ena ble this function. The Auto-Adjust will automatically
adjust V-Position, H-Position, Clock and Clock-Phase.
OSD Language Select from English, French, Germa n ,Spa nish and Japane se. Information Descri ption Indicates the current resolution, H-Frequency a nd V-Frequency.
14 Elo Touchsystems 1537L User’s Guide
Preset Modes
T o reduce the need f or adjustment for different modes, the monitor has default setting modes that are most commonly used as given in the table below. If any of these display modes are detected, the monitor automatically adjusts the picture size and centering. When none of the mode is matched, the user ca n store the ir pref erred modes in the user modes. The monitor is capable of storing up to 7 user modes. The only condition to store a s a user mode is the new display information must have 1 KHz difference for horizontal frequency or 1 Hz for vertical frequency or the sync signal polarities are different from the default modes.
H. Freq. Ban d W idth
Mode Resolution (KHz) (MHz) H V
1 VGA 640 x 350 70 Hz 31.47 28.322 + -
2 VGA 720 x 400 70 Hz 31.47 28.322 - +
3 VGA 640 x 480 60 Hz 31.47 25.175 - -
4 MAC 640 x 480 66 Hz 35.00 32.24 - -
5 VESA 640 x 480 72 Hz 37.86 31.5 - -
6 VESA 640 x 480 75 Hz 37.50 31.5 - -
7 VESA 800 x 600 56 Hz 35.16 36 + +
8 VESA 800 x 600 60 Hz 37.88 40 + +
9 VESA 800 x 600 75 Hz 46.88 49.5 + +
10 VESA 800 x 600 72 Hz 48.08 50 + +
11 MAC 832 x 624 75 Hz 49.72 57.283 - -
12 VESA 1024 x 768 60 Hz 48.36 65 - -
13 SUN 1024 x 768 65 Hz 52.45 70.49 - -
14 VESA 1024 x 768 70 Hz 56.48 75 - -
15 VESA 1024 x 768 75 Hz 60.02 78.75 + +
15
Power Management System
The monitor is equipped with the power management function which automatically reduces the power consumption when not in use.
Power
Mode Consumption
On <30W Sleep <4W Off <2W
We recommend switching the monitor off when it is not in use for a long time.
NOTE: Complies to VESA Power Management (DPM) standards. To activate the monitor, press
any key on the keyboard or move the mouse or touch the touchscreen. In order f or the touchscreen to bring the monitor from the DPM system, the touchscreen function must be fully operational.
16 Elo Touchsystems 1537L User’s Guide
C H A P T E R
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the f ollowing ta ble. If the proble m persists, please conta ct your local dealer or our service center.
Solutions to Common Problems
Problem Suggestion(s)
The monitor does not respond Check that the monitor’s Power Switch is on. after you turn on the system Turn off the power and check the monitor’s power cord
a nd signal ca ble f or proper connection.
Characters on the screen are di m Refer to the About Touchmonitor Adjustments section to
adjust the brightness.
The video is blank During operation, the monitor screen may automatically turn
off as a result of being in sleep mode press any key or touch the screen to see if the video reappears. Refer to the About Touchmonitor Adjustments section to
adjust the brightne ss. V ideo flashes when initialized T urn the monitor off then turn it on again. “OUT OF RANGE” display Check to see if the resolution of your computer is higher than
that of the LCD display.
Reconfigure the resolution of your computer to make it less
tha n or equal to 1024 x 768. See Appendix A for more information
on resolution. T ouch doe sn’t work Make sure the touch cable is securely atta ched at both ends.
17
A P P E N D I X
A
NATIVE RESOLUTION
The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the LCD touchmonitor, the native resolution is 1024 x 768 for the 15 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
Input Video 15" LCD
640 x 480 (VGA) Transforms input format to 1024 x 768 800 x 600 (SVGA) Transforms input format to 1024 x 768 1024 x 768 (XGA) Displays in Native Resolution
The native resolution of a n LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertically in the LCD. LCD resolution is usually represented by the following symbols:
VGA 640 x 480 SVGA 800 x 600 XGA 1024 x 768
18 Elo Touchsystems 1537L User’s Guide
As a n exa mple, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically . Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels. As an example, the pixel in column 45 a nd row 26 of the input video is in column 45 a nd row 26 of the LCD. For the case when the input video is at a lower resolution than the native resolution of the LCD, the direct correspondence between the video pixels and the LCD pixels is lost. The LCD controller can compute the correspondence between video pixels and LCD pixels using algorithms contained on its controller. The a ccuracy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts in the LCD displayed i mage such a s varying width characters.
19
A P P E N D I X
B
TOUCHMONITOR SAFETY
This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Bef ore setting up and powering on your new touchmonitor, read through this ma nual, especially Chapter 2 (Installation), and Cha pter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor
case. 2 Turn off the product before cleaning. 3 The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block
or insert a nything inside the ventilation slots. 4 It is important that your touchmonitor remains dry. Do not pour liquid into or onto your
touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.
20 Elo Touchsystems 1537L User’s Guide
Care and Handling of Your Touchmonitor
The following tips will help keep your touchmonitor functioning at the opti mal level.
• To avoid risk of electric shock, do not disassemble the display unit cabinet. The unit is not user serviceable. Rem e mber to unplug the display unit from the power outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or a ny strong solvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified service technician check it before you power it on again.
• Do not wipe the screen with anything abrasive that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on a clean cloth a nd wi pe the touchscreen. Never apply the cleaner directly on the touchscreen.
Warning
This product consists of devices that may contain mercury, which must be recycled or disposed of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the monitor display contain mercury.)
Waste Electrical and Electronic Equi pment(WEEE) Directive
In the European U nion, this label indicates that this product should not be disposed of with house­hold waste. It should be deposited at an appropri ate facility to enable recovery and recycling.
21
A P P E N D I X
C
TECHNICAL SPECIFICATIONS
22 Elo Touchsystems 1537L User’s Guide
Touchmonitor Specifications
Model 1537L LCD Display 15” TFT Active Matrix Panel Display Size 304.1(H) x 228.1(V) mm Pixel Pitch 0.297(H) x 0.297(V) mm Display Mode VGA 640 x 350 (70Hz)
V GA 720 x 400 (70Hz) VGA 640 x 480 (60 / 72/ 75Hz) SVGA 800 x 600 (56 / 60 / 72/ 75Hz) XGA 1024 x 768 (60 / 70 / 75Hz)
Max. Resolution XGA 1024 x 768 at 75Hz maxi m um Contrast Ratio 500 : 1 (typical) Brightness No touch: typical 250 Cd/m2 ; Min 200 Cd/m
AccuT ouch: typical 200 Cd/m2 ; Min 160 Cd/m Acoustic Pulse Recognition: typical 230 Cd/m2 ; Min 184 Cd/m IntelliTouch: typical 230 Cd/m2 ; Min 184 Cd/m CarrollT ouch: typical 230 Cd/m2 ; Min 184 Cd/m Surface Capacitive: typical 213 Cd/m2 ; Min 170 Cd/m SecureT ouch: typical 230 cd/m2 ; Min 184 cd/m
Response Time Tr: 8.5 ms Tf: 6ms (typical) Display Color 16.2M Viewing Angle Vertical -55o ~ +60o (typical)
Horizontal -70o ~+70o (typical)
Input Signal Video R.G.B. Analog 0.7V p-p, 75 ohm
Sync TTL Positive or Negative
Signal Connector Mini D-Sub 15 pin Rear Control Menu, , , Select, Power OSD Contrast, Brightness, H-Position, V-Position, Sharpness
Color T e mperature, Phase, Clock, OSD Ti me, Recall, La nguage: English, French, German, Spanish, Jap a nese
Plug & Play DDC2B Touch Panel (optional) AccuTouch /IntelliTouch/Surface Capacitive/SecureTouch/APR. Operating Conditions Temperature 0oC ~ 40oC (32oF ~ 104oF)
Humidity 20% ~ 80% (No Condensation) Altitude To 12,000 Feet
Storage Conditions T emperature -20oC ~ 60oC (-4oF ~ 140oF)
Humidity 10% ~ 90% (No Condensation)
Dimensions (HxWxD) 264 x 336 x 41.2mm Weight (Net) 3Kg Certifications UL, CUL, FCC-B, CE, VCCI, C-Tick, MPRII , Semko S mark,
Argentina S-mark, BSMI, CCC, TUV, China RoHS, MIC
2
2
2
2
2
2
2
23
15” LCD Touchmonitor (1537L) Dimensions
24 Elo Touchsystems 1537L User’s Guide
REGULATORY INFORMATION
I. Electrical Safety Information:
A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in i mproper operation, da mage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equi pment. There are hazardous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician. C) Contact a qualified electrici an or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power .
II. Emissions and Immunity Information
A) Notice to Users in the U nited States: This equipment has been tested and found to comply with the limits for a Cla ss B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasona ble protection against harmful interference in a residenti al installation. This equipment generates, uses, and ca n ra di ate radio frequency energy , and if not installed and used in accordance with the instructions, may cause harmful interference to ra dio communications. B) Notice to Users in Canada: This equi pment complies with the Class B limits for ra dio noise emissions from digital apparatus a s established by the Ra dio Interf erence Regulations of Industrie Canada. C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equi pment. Substitution of provided cords a nd cabling may compromise electrical safety or CE Mark Certification for e missions or immunity as required by the following sta ndards: This Information Technology Equipment (ITE) is required to have a CE Mark on the ma nufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2004/108/EC indicated in Europea n Standard EN 55022 Class B and the Low Voltage Directive 2006/95/EC as indicated in European Sta ndard EN 60950-1. D) General Information to all Users: This equipment generates, uses and ca n radiate radio frequency energy . If not installed and used according to this manual the equipment may cause
25
interference with ra dio and television communications. There is, however, no guarantee that interference will not occur in a ny particular installation due to site-specific factors.
1) In order to meet emission and immunity requirements, the user must observe the following: a) Use only the provided I/O cables to connect this digital device with any computer. b) T o ensure compli ance, use only the provided manufacturer’s a pproved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
2) If this equipment a ppears to cause interference with radio or television reception, or any other
device:
a) Verify as an emission source by turning the equipment off and on. b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected receiver. ii i) Reorient the af f ected rece iver’s antenna. iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O ca bles that the digital device does not use. (Unterminated I/O cable s are a potenti al source of high RF e mission levels.) vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC ada pter plugs. (Re moving or cutting the line cord ground may increa se RF e mission
levels and may also pre sent a lethal shock hazard to the user.) If you need additional help, consult your dealer , manufacturer, or a n experienced radio or television technician.
26 Elo Touchsystems 1537L User’s Guide
III. Agency Certifications
The following certifications have been issued for this monitor:
Argentina S-Mark
Australi a C-Tick
Canada CUL
Can ada IC
China CCC (Asi a models only)
China RoHS (Asi a models only)
Germany TUV
Europe CE
Japan VCCI
Korea MIC (Asi a models only)
Sweden Semko S-Mark
FCC
United States UL
Taiwa n BSMI (Asi a models only)
27
WARRANTY
Except as otherwise stated here in or in an order acknowledgment delivered to Buyer, Seller war­rants to Buyer that the Product shall be free of defects in materials and workmanship. The war­ra nty for the touchmonitors and components of the product is regional; please contact your regional office. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to ti me make changes in the components delivered as Products or components. Buyer shall notify Seller in writing promptly (a nd in no case later tha n thirty (30) days after discovery) of the failure of any Product to conform to the warra nty set forth above; shall describe in commer­cially rea sona ble detail in such notice the symptoms a ssociated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writ­ing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk. Within a rea sonable time after recei pt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair , or re placement and the return shipment of the Product with minimum insur­ance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, a nd may insure the Product. Buyer shall re i mburse Seller f or transportation cost incurred for Prod­uct returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify, re pair , or replace a Product to conform to the warra nty set f orth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreci ation calculated on a straight-line basis over Seller’s stated Warranty Period.
28 Elo Touchsystems 1537L User’s Guide
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIM­ITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES. Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all lia bility relating to (i) assessing the suitability for Buyer’s intended use of the Products and of a ny system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with applica ble laws, regulations, code s, and sta ndards. Buyer retains and accepts full responsibility for all warra nty and other claims relating to or arising from Buyer’s products, which include or incor­porate Products or components ma nufa ctured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or ex­penses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same.
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