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CS410-U
Operating Instructions Manual
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Operating Instructions Manual
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elmeg CS410, CS410-U Operating Instructions Manual

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Operating instructions elmeg CS410 / CS410-U

Table of contents

Description and Installation . . . . . . . . . . . . . . . . . . 1
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . 14
Conducting calls with several parties . . . . . . . . . . . . 27
Table of contents I
Telephone operation . . . . . . . . . . . . . . . . . . . . . 29
Setting up cost monitoring . . . . . . . . . . . . . . . . . . 43
System telephony . . . . . . . . . . . . . . . . . . . . . . . 49
Configuration settings . . . . . . . . . . . . . . . . . . . . 55
Volume settings . . . . . . . . . . . . . . . . . . . . . . . . 61
II Table of contents
Further settings . . . . . . . . . . . . . . . . . . . . . . . . 66
Extended configuration . . . . . . . . . . . . . . . . . . . . 74
Service functions . . . . . . . . . . . . . . . . . . . . . . . 80
Telephone and PC . . . . . . . . . . . . . . . . . . . . . . 85
Table of contents III
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Technical specifications . . . . . . . . . . . . . . . . . . . 95
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Brief description of functions
Warranty Declaration
IV Table of contents
Description and Installation
You can connect the ISDN system telephone at the internal ISDN connection of an elmeg pabx system (S0 or Up0). TheISDN telephone isconnected to the ISDNnetwork through an ISDN jack (Western or RJ.45). The ISDN telephone providessystem features when connected to certain elmeg PABX sys tems. For example:
Dialing from the pabx telephone directory
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Sending and receiving SMS messages
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Messaging and intercom calls with other system telephones connectedto the pabx.
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Function keys for controlling special pabx features (switching call modes, team
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log-in/off, line buttons, extension buttons). The status ofthe programmed featurescan be displayed bymeans of LEDsassigned to the specific function keys.
Accessing the PABX system menu. This menu provides furtherpabx features.
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The internalISDN connection of the PABX systems automatically interfaces withthe system telephone. Please refertothe operating instructions ofyour PABX to determine whetherthe se typical system features are provided with the various system telephones.
CS410
This system telephoneisdesigned for connection toan internal S0-port (4 wires)of an elmeg pabx system. If you wish to connect the telephone to an internal Up0-port, be sure to install the internal Up0/S0-module into the telephone or use the external Up0/S0-converter.
CS410-U
This system telephone is designed for connection to an internal Up0-port (2 wires) of an el­meg pabx system. The internal Up0/S0-module or the external Up0/S0- converter are then no longer required.
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Setting up/ Configuring the system telephone
System telephone extension modules
Your telephoneis equipped with two slots for connecting optionalmodules and a dedicated interface for an additional »T400« keyboard.
Up0/S0-module (CS410 only)
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You can install the Up0/S0 module in your telephone to connect it at a Up0 port of an elmeg PABX system. The external Up0/S0- converter is thenno longer required.
Answering machine module
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This module provides your telephone with a multi-function digital answering machine.

Description and Installation 1

For example: Separate programming for each MSN extension number, time control feature for voice announcementrelatedto specific MSN extension numbers,automa tic message forwarding with newly recorded calls, recording of dictations, logging of calls, remote polling protected by PIN A special key and LED are provided for operationof the answeringmachine.
Additional keypad »T400«
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This additional keypad has 20 buttons with an inset LED, which canbeusedontwole vels as function buttons. The LED is assigned to the first level. Another two LEDs are provided for indicating additional information. Up to three additional keypads can be connected (cascaded) to your telephone. A plug-in power supplyis required if youuse more than oneadditional keypad. Use only the approved power supply units available as accessory. (Plug-in power supply unit T400 / Ident-Number: 220872.5 Plug-in power supply unit T400-UK / Ident-Nummer: 220873.3)
Safety notes
Storage temperature: -25°C ... +70°C.
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Operating temperature: +5°C ... +40°C.
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Only connect the telephone whenthepermissibleambient operating temperature has been reached.
Please note that condensation on or in the telephone may occur when moving from cold to warm surroundings. Only remove the telephone from the package when the permissible ambient operating temperature has been reached.
You should not make calls or connect or disconnectany lines duringthunderstorms.
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Only attach the connecting cords at the connections provided.
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Make sure phone cables are installed in a safemanner to preventtripping.
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Avoid the following:
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Direct sunlight Sources of heat (for example radiators) Electronic devices (for example stereo components, office equipment or microwave devices Ingress of moisture or liquids Aggressive fluids or vapors Dusty environments
Do not use the phone in excessively humid roomsor hazardous locations.
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Never open the telephone, or accessories, yourself.
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Do not touch plug connectors with pointed, metal, ormoist objects.
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Place the phone or accessories on a non-skid surface.
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When required, clean the telephone with a slightly moistenedcloth.
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Only use approved accessories.
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2 Description and Installation
Elektrostatic charges
The telephone is supplied with enhanced ESD protection against the effects of electrostatic discharge that exceedsthe protection levelcited in the approvalspecification. Elevated ESD levels should nevertheless be avoided to the greatest possible extent. In some cases, elec trostatic discharge levels can far exceed the approval limits or the resistance levels already implemented inyour telephones. Eliminatethe causes or conditions thatpromote these ele vated ESD levels, such as insufficient humidity or carpeting. The telephone manufacturer does not assume any liability for damage caused under such circumstances.
Unpacking and placing the telephone
Unpacking
ISDN system telephone
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Handset with handset connecting cord
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2 feet
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ISDN connecting cord (approx.6 m)
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PC connecting cable (USB, approx. 3m)
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PC-audio cable (3.5 mm stereo plug, approx. 2.5m)
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Adapter cord for headsets with 4-pin connection cable (8-pin/ 4-pin)
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Cord holder (self-adhesive after removing the film)
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Operating instructions and labels for function keys
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Supplement with telephone safety instructions WIN-Tools CD-ROM with:
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Professional Configurator, telephone, Download and Sound Manager, TAPI-, USB-, CAPI- and NDISWAN-drivers, Adobe Acrobat Reader, Operating instructions and Adobe Acrobat file for the printingof individual labels
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Placing the telephone
Before placing the telephone, mount the rear feet at the positions (6) shown in figure 1. Please note that theplasticfeetof your ISDN system telephone mayleavemarkson sensitive surfaces, such as furniture. The manufacturerof the ISDN system telephone is not liable for any such damage. Therefore, use appropriate non-skidding pads under the phone.
Cleaning the telephone
The ISDN system telephone has been manufactured for normal, everyday use. When requi red, clean the ISDN system telephone with a slightly moistened cloth, or with an anti-static cloth. Never use a solvent to clean the phone! Never use a dry cloth. Electrostatic charges could damage the electronics in the system. It is essential that no liquids penetrate into the inside of the ISDN system telephone, as this could destroy the phone.
Description and Installation 3
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Connecting the telephone (ISDN and handset cords)
Please connect the ISDN cableandthehandset cable. Otherwise you will notbeableto ope rate the phone.
3
6
7
1
Figure 1
2
6
4
5
5
4
4
Connecting the handset connecting cord
Connect the handset cord (1) as shown in figure 1. Lay the handset cord in the cord groove (4) and lock it below the two cord retainers (5).
Connecting the ISDN cord
Connection to the S0 (CS410)
Connect theISDN cord (2) as shown in figure 1 (S0-connector). Ensure that the longerISDN connector is plugged intotheISDN socket and the shorterISDNconnector into the ISDN so cket on the telephone. Then laytheISDNcordinthecord groove (4) and lock it below the two cord retainers (5).
Connection to the Up0 (CS410 with Up0/S0-module or CS410-U)
Connect the ISDN cable (2) as shown in figure 2 (Up0-socket). Ensure that the longer ISDN connector isplugged into the ISDN outlet and the shorter ISDN connector into the ISDN so cket on the telephone. Then laytheISDNcordinthecord groove (4) and lock it below the two cord retainers (5).
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CS410 telephones equippedwith a Up0/S0 moduleor CS410-U phones maynot be connected through the S ISDN port of the PABX) .
4 Description and Installation
0-socket (3) to the ISDN connection (e.g. internal
Important notes for connecting the telephone to the Up0
You can connect a further ISDN device with anS0port(for example an ISDN card ora
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another telephone) at theS0socket (3) of thetelephone.For each additional ISDN de vice this connection provides a power of 1 watt.
If you connect an internal ISDN bus (for example for a telephone in a neighboring
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room) at the S0 socket (3), this ISDN bus must be equippedwithterminatingresistors. For more information oninstallation procedures please refer to the Assembly instruc tions for your PABX.
1
2
3
Figure 2
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Connecting an configuring a headset (not included)
You can connect a headset toyourtelephone.Askyourdealerwhich headset models can be used or retrieve the required information from the Internet at http://www.elmeg.com
The telephone is equipped with an 8-pin socket for connecting a headset. Headsets with a DSHG-interface (e.g. cordless DECT-headsets) can be connected to the telephone right away. Special accessories are not requiredforthis.Usetheadaptercord included in the sco pe of supply for connecting standard headsets (4-pin connection cable, e.g. U10PS).
You can not connect / install theoptionalAnsweringMachinemoduleanda head set with a DSHG port simultaneously to/in asystem.Youcanonlyuseoneofthese two options at your phone at any one time.
Connecting a headset
Connect the headset as shown in figure 1on page 4 to the telephone’s dedicated headset socket. Then lay the headset cord (3) in the cord groove (4) and lock it below the cord retai ners (5). If theheadset cord does not fit in the cord guide,attach the self-adhesive cord holder supp
Description and Installation 5
.
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Headset socket assignments
8 6 4 2
Figure 3
8 - DSHG-transmitter 7 - V+ (3.3V)
7
6 - Microphone - (Ground) 5 - Handset (3.3V, switchable via resistor)
5
4 - Handset (Ground) 3 - Microphone +
3
2 - Ground (Ground)
1
1 - DSHG-receiver
Further settings when using a headset
You can use the handset or the headset for making calls. With headset operation, the follo wing settings are required or possible:
When configuringyour telephone, program one of the functionkeys for headset ope
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ration (headset button, see page 51). You can use the headset connected to your system automatically for certain actions
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on the phone (see page 71). If a special support feature is stored in your telephone for the headset your are using,
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set your phone for that headset model. For example, the LED in the microphone extension for »Firefly F142 N« from Plantro­nics can be activated by the telephone.
If you would like to use the auto-answer feature with your headset, set the time after
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which acall is answered(see page 71). When configuring your telephone, youshould program a function key to be used for activating or deactivating the auto-answer fea­ture.
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Connecting the telephone to a PC
Connecting the PC connection cord (USB)
Use the USB cord suppliedwiththesystemto connect the telephone to thePC,or to the hub. If you use a different USB cord, ensure that the distance between the telephone and the PC, or between the telephone and the hub, does not exceed five meters, depending on the type of cord you are using.
Connect the USBcord (4) as shownin figure 4 (PC-socket).Plugthe USB connector (typeA) into the corresponding socket of your PC and the USB connector (type B) into the USB so cket on the back of the telephone (1). The telephone is automatically detected by the PC, provided that both devices (telephone and PC) are switched on.
6 Description and Installation
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Installation of a device driver is started automatically when initially connecting the telephone to a PC. Insert the WIN-Tools CD-ROM supplied with the telephone and follow the instructions displayed on the screen.
You will need a hub (USB distributor) if you plan to use several USB terminal devices at your PC. Connect the hub to the USB port of the PC. You can then connect other USB terminal devices, including the telephone to the hub.
Connecting the audio sockets (Audio in / Audio out)
The telephone is equipped with an input (2) and an output (3) for audio signals. Both these ports have a 3.5 mm stereo jack. When using the optional answering machine module, you can connect the telephone via these ports to the PC sound cardin order to upload announ cements into the phone or save recorded messages on the PC.
You canalso use specific telephone features with the Audio-Outoutput (see page 64). Con nect the speakers (5) with a 3.5 mm stereo jack to the telephone’s Audio-Out (3) output, as shown in figure 4.
2 3
1
4 5
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Figure 4
Changing the label panel
The label panels for the function keys are included on a separate sheetenclosedintheopera ting instructions. Cut out the label you wish to use . To change the label panel, press the flexible cover together between your index finger and thumb and lift it out. The label panel can now be changed. You can fill inthelabelfor your telephone with yourowninformationand then print it outusing the Professional Configurator. Also available on the WIN-Tools CD-ROM is an Adobe Acro bat file containing templates that you can also fill in and print out.
Description and Installation 7
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Pictographs
The pictographs (symbols) described as follows have been used in these operating instruc tions to illustrate some procedures for setting and using the telephone.
b Lift up the handset or startinitializingselection. a Replace handset. The telephone is idle. l A call is signaled. The ringingtonemelodysounds. g You areconductingacall. d A three-partyconferencecallisinitiated. q You hear the positive or negative acknowledgementsignal. t Select the number, code, character ortext.
09
Presstheappropriatebuttononthepush-buttonset.
*#
Setting the language of the display
You can select the language of your display.
Begin as follows:
a
M s s s
Configuration Display Language
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<>
s
8 Description and Installation
Press the arrow buttons to view the available languages.
Press the softkey adjacent to the desired language. The display switches to the changed language immediately.
ˆ Which language? }
ˆItaliano
ˆDeutsch
ˆFrançaise
Español
English
Nederland
Telephone display and buttons
1 2
3 4 5
12
6
13 7 8 9
10 11
Figure 5 1 Speaker
2 Handset with connecting cord 3 Answering machine button on the telephone(optionalmodule) 4 6 Softkeys 5 Seven-line backlit display 6 Menukey:Thiskeyopensthe programming menu. Ifyouarealreadylocatedina
menu and then press the key,either menu-specific functionsare shown, or you aremovedbackoneprogrammingstep.
7 ESC key: Pressing the Esc button duringprogramming returns the telephoneto
its idle status.
8 / 10 Arrowbutton»Totheleft«/ »Tothe right«: The arrows»{« and»}« in theright cor
ner on the top line of the displayindicate that you can call upfurther functions on the lower linesusing the arrow buttons.
9 OK key: Pressing this button confirms an entryor stores a setting in thetelepho
ne.
14
15
16
17
18 19 20 21
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Description and Installation 9
11 Ckey: Pressthis buttonto movebackone menustep inthemenu. If youarecur
rentlyin theinput mode, this button can beused to delete individual characters. 12 Asterisk key/ hashkey 13 Dial buttons 14 Open listening /hands-free button 15 Ending a call 16 Redial button 17 Enquiry button 18 Microphone 19 Five programmable function keyswith LED:Each buttonhas aninset two-color
LED (level1 - red / level 2 -yellow). These LEDscan be used to indicate certain
functions. 20 Label panel forfunction keys 21 Call signaling (red)and answering machine (yellow) LED
Telephone display
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1 2
29.05.03 07:41 }
S
¡ Info -D-I-q-
3
S
S
S
¡ Tel. drctry
S
¡ VIP
Figure 6
The telephone is equipped with a seven-line backlit display. Backlighting is automatically switched on or off. After you connect the systemto the internalISDN connection ofyour pabx system,the date and time are shown on the top line of the display. The date and time are imported automati cally from the pabx system. The text displayedfor a function is always located nextto the cor responding softkey. When youpress thesoftkey, thenext levelis displayed.If not allinforma tion fit into the screen, this will be indicated by »««or»««. To view further characters, press the R key and then use the corresponding arrow key.
Various telephone display shots are illustrated in this operator’s manual to help explain the different settings and use ofthe system. A wavyline at thetop or bottom ofan illustration indi cates that not all of the 7lines of that particular displayare shown (only pertinent linesshown).
Caller list ¨
Quiet ¨
S
S
1 Date
4
2 Time 3 21 characters per line 4 Arrow: Further menu items ac-
5
6
cessible by using the arrow keys.
5 Answering machine button on
the telephone (optional module)
6 Arrow: Indication of the softkey
that can be used in the current menu.
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10 Description and Installation
Special feature for displaying lists in the display
Several entries areshown in the display as alist forcertain settings or when usingthe phone. These lists are required for telephone directory or VIP memory programmings for example.
<> The active entry (the one you have selected) is
highlighted. Use the menu or the OK button to display further features or select the high lighted entry.
ˆVIP digit to select{}
ˆ ˆV0:···········0123456
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ˆV1:TONY··········
ˆV2:
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
Special feature for changing existing entries
You have various options available for changingexisting entries (for examplenames or num bers).
Example 1: You may want to change the telephone number of an entry, because thatsubscriber has mo ved to another place. When you use thepush-button set toenter thefirst digitof the newnumber theexisting num ber is deleted completely. Enter the other digits of the new number.
Example 2: You wish to change parts of a name in a telephone directory listing, because the name has changed (e. g. in the case of marriage). Use the arrow buttonsto specifythe storage positionfor thatentry. Youcan overwrite anexi­sting surname right away or delete it with the C-button and then enter the new name.
Use the buttons as follows when entering texts, letters digits or special characters:
Key
1 2 3 4 5 6 7 8 9
Press 1 2 3 4 5 6 7
1 A B C 2 Ä Å Æ D E F 3 € G H I 4 J K L 5 M N O 6 Ö Ø P Q R S 7 ß $ T U V 8 Ü W X Y Z 9 ¥
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Description and Installation 11
Key
* #
Press 1 2 3 4 5 6 7
* #
0 Several special characters are assigned to the button »0«. For special
characters, press the 0 key. For exampe.: »!«, »&«, »?«, »+«, »-«, »=«, »(«, »)«, »@«, »$«, ...
Input mode for entering letters
You have various possibilities for entering letters. The currently set input mode is displayed on the top half of the display on the right-hand side (no display, »Abc« or »ABC«). »Abc« The next letter thatyou enter isshown as acapital, all othersas small case
no display Every letter that you enter is shown in small case.
»ABC« Every letter that you enter is shown as capitals.
When you start entering texts, the input mode is always »Abc«. Press the R key to change the input mode. To insert a character while in »Abc« mode, press the C key.
Call signaling
Call signaling is effectedusing theringing tonethat hasbeen setfor thedialed number(MSN) in each telephone.
If you are using the telephone atan internal ISDN connection of certainelmeg PABX systems, you can program each MSNextension number with specialringing melodies for internaland external calls.
letters. Example: »Dean, James«.
Example: »dean, james«.
Example: »DEAN, JAMES«.
Function and LEDs
You can program thefive functionkeys on twolevels withdifferent functionsvia thePC confi guration program forthe telephone.Each keyis equipped with an LED that isused todisplay the active function. Each color is assigned to aparticular level for the function key (level1 - red / level 2 - yellow). Press the keytwo times to reach the second levelfor the function keys. Thismust be done at a short interval.
LED for call signaling and answering machine
flashes red: Incoming calls lit yellow: Answering machine switched on flashes yellow: New messages recorded by the answering machine
12 Description and Installation
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Acknowledegement signals
Entries or settings you make at your telephone are sometimes confirmed by acknowledge ment signals.
Positive acknowledgement signal (1 long tone):
The positive acknowledgement signal indicates that your input has been accepted and sto red by the telephone.
Negative acknowledgement signal. (3 short tones):
You will hear the negativeacknowledgement signal whenyour input hasnot been accepted by the telephone, or when invalid input has been made.
Displays for programmed features
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When the telephone is in the idlestate, additio nal information about functions that have been configured are shown on »Info« line of the display. In this example: »-D-S-q-«. Press the softkey next to »Info« if you wish to
s
get more information about the configured functions.
<> If you have programmed several features,
press the arrow buttons to view the various settings.
Display Configured function
»D« Active appointment reminder set. »I« Dial ranges or call filter active,
»q« Function »Station guarding« (only brief signal) active. »Q« Function »Station guarding« (complete) active.
»U« Call forwarding active. »i« Information about programmed function keys
»×« Answering machine, time control, call forwarding signaling or re
Access to telephone menus is protected.
(All call signals are switched off)
For example: Message enabled / inhibited.
mote control are activated (optional module).
ˆ29.05.03 07:21 }
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ˆInfo -D-S-q­ˆ ˆTel. drctry
ˆVIP
ªªªªªªªªªªªªªªªªªªªªªª
ˆInhibit/Menu:
ˆGuard for modificatio
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
Caller list
Quiet
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Description and Installation 13
Making Calls
Starting a call
Dial number - no correction possible
b t g
Dial number
Dial number - correction possible
a t b g
Dial number
To change the number or to correct a wrong entry, select the wrong figure with the arrow buttons and press C key to delete it. Now enter the correct number.
If you wish to conduct the call using the handset, just lift it up after dialing the number. Any time duringa call you can switch back and forth betweenhands-free calling, speaker functi­on and use of the handset.
After you have dialed the number you canalso press the speakerbutton to have thenumber dialed and to use hands-free calling.
If acall can not be put through (e.g. numberis inhibited via the dial ranges control, orthe ac­count for the number/MSN is empty), a corresponding message will appear in the display. For example: »Inhibit. : ext. number«, when the dial range filter is active.
Other options for dialing without lifting the handset
The optionof dialing withoutlifting the handset and of correcting or adding to a numberalso exists during dialing:
from the redialing memory (see page 17).
•
from the caller/ memo list (see page 33).
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from the telephone directory (see page 29).
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from the VIP memory (see page 32).
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from the direct dialing memory (see page 15).
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via CTI (TAPI) features (see page 85).
•
If you are using one of these options, you can make further entries prior to initiating the call. You can define which number (MSN), if any, is to be transmitted to theparty being called.
Dialing from the pabx telephone directory
14 Making telephone calls
Kommunikationstechnik
a
R s
Tel. drctry
t
Enter first letter
O <> O
Select
entry
b g
Dialing from the phone’s directory
You can store up to 250 names and numbers in the telephone directory. To select a name, you can pagethrough thedirectory usingthe arrowbuttons, orenter thespecific first letter(s) of the name using the push-button set.
a
For information on how to program and configure the telephone directory, please refer to page 29 of these operating instructions.
s
Tel. drctry
t
Enter first letter
O <> O
Select
entry
b g
Dialing from the VIP memory
You can program VIP numbers for each of the ten buttons 1 … 0 including a name (20 cha­racters max. ) and a telephone number (26 digits max.).
a
For information onhow to program VIP entries, please referto page 32 of these operating in­structions.
s <>
VIP
Select VIP destination
or
t b g
Select VIP destination
Direct dialing with function keys
Direct dialing is initiated using the direct dialing keys. Each of the five keys can be program med with two functions or direct dialing numbers.
a
Z
Press the function key
b g
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Use the function keys to select the desired number. If you wish to dial a number from the second level, press the corresponding key two times. This must be executed at a short interval.
You can program the direct dialing / function keys via the PC configuration program or the extended configuration of the telephone.
Kommunikationstechnik
Making telephone calls 15
Dialing from the caller/memo list
The phone has a combined caller and memo list. A maximum of 30 entries (calls, memos SMS messages or UUS1- messages) are stored in this list. Entries in the caller or memo list are indicated by the »Caller list« softkey.
a
For more information about the caller/memo list, please refer to page 33 of these operating instructions.
s
Caller list
Select entry
b g
Accepting/rejecting a call
In its initial state the telephone will accept all calls, regardless of the selected MSN. If two calls are signaled simultaneously thefirst one is acceptedwhen you lift thehandset. The se cond call can still be signal by a call waiting signal. The telephone displayshows thecaller’s numberor thenumber thecaller hasdialed (MSN-1 … MSN-10, or the assigned name).
a b g
a
s
reject
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Forwarding a call (call deflection)
If you are unable, or do not wish to accept a call, you have the option of forwarding this call. Press the »transfer« softkey, if you wish to forward this call directly to anothersubscriber.
For each MSN youcan setthe number towhich thecall isforwarded as defaultnumber inthe configuration of the telephone. After pressing the softkey »x-fer« you can forward the call to the default number or enter a new number.
a
16 Making telephone calls
s
transfer
t
Dial number
O
Kommunikationstechnik
Calling line identification (anonymus call) restriction
You can block thedisplay ofyour telephonenumber atyour caller’stelephone ifdesired. You can set this function specifically for the next call, or permanently (see page 48).
Suppressing calling line identification for the next call
During an external or internal call, you can prevent the number from being transmitted (dis played) to the party you have called.
-
a t
Dial number
When a call is signaled, you can decide before accepting the call whether your number is to be transmitted to the caller. If yourphone is the final destination of call rerouting you can use this procedure to prevent the caller from seeing the final destination phone number (i. e. yours).
a
O M s
Concealed
s
Concealed
b g
b g
Starting a call with a set number (MSN)
You canconduct an internal or external callsuch that a defined number (MSN) is transferred from your telephoneto theparty youare calling. This number must have been entered previ­ously inyour telephone. When you call, either thenumber that is transmitted is shown in the bottom line of the display (»MSN-1«... »MSN10«) or the name that you have assigned to this number (MSN). Youcan initiatedialing usingthe set extensionnumber (MSN) as explainedin the following, or you can use a programmed function key for this.
a t
Dial number
In the WIN-Tools Telephone Directory Manager you can assign anumber (MSN) to each name.
O M s s
MSN MSN-1 … MSN-10
b g
Redialing
The previously dialed telephone number is stored in the redial memory.
a b
Kommunikationstechnik
W
g
Making telephone calls 17
Extended redialing
In the extended redialing the numbers of the last 20 calls, connections (conversations) and text messages arestored. Youcan viewthese bypressing theredial buttonor the arrow but tons and subsequently have them redialed automatically.
-
a
The last dialed numberis displayed. At the endof thesecond linethe status ofthis entryis in dicated by the letters displayed there. »v« Connection »A« Call »M« Mail (extension numbers, to which SMS or UUS1 messages were sent) »|« Calls configured for automatic redialing. no entry You placed a call to somebody but did not reach him/her, or his/her line
Deleting a telephone number from extended redialing or save as a memo
a
Press the softkey below »delete?«, to delete the displayed entry immediately. Press the softkey below »Memo?« to write the entry as a memo to thescratchpad. After beingwritten to the scratchpad the entry is deleted. The next telephone number is then displayed.
For an entry in the scratchpad, the softkey »Caller list« is shown on the display.
Importing numbers from extended redialing into the telephone directory
You can import a number that is present in the list for extended redialing into the telephone directory of your phone (see page 29).
Begin as follows:
W W O
Select entry
was busy.
W W M s
Select entry
b g
or
delete? memo?
s
-
a
s Press the softkey »Tel. drctry«. ˆ 5/0123456789 v
t
O
18 Making telephone calls
W W M
Select entry
Enter the name.
In this example: »Dean«.
Confirm your entry by pressing OK.
ˆ ˆ memo? ˆTel. drctry
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
ˆInput telephone book
ˆName>Dean`
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
Kommunikationstechnik
In the redialing function the name displays ins tead of the number.
ˆˆ 5/Dean v
-
ˆ ˆ memo? Tel. drctry
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
Automatic redialing
If you placed a call to a subscriber whose number is busy or who does not answer, you can then activate automatic redialingwhich will callthat same subscriberagain afterabout 10 se conds.
-
a t g
Dial number
After around 10 seconds the hands-free calling function of your phone is activated and the number is dialed automatically. This is repeated for up to around 2 minutes.
Up to 20 call attempts are made if the subscriber can still not be reached. After 20 unsuc cessful attempts, automatic redialing will be cancelled. You will hear the negative ack nowledgement signal in that case.
If automatic redialingis active,the »Autom.repeat request« softkey is shown on the display. Press the right arrow button or the »Continue« softkey, to return to the normal idle state display.
Suspending automatic redialing
You can suspend automatic redialing that you have started any time using the appropriate procedure and place a normal call. To suspend automatic redialing, press the open liste­ning/hands-free button during automatic redialing. After the call automatic redialing starts again.
Deactivating automatic redialing
You can deactivate automatic redialing at any time. There are no further call attempts. To deactivate automatic redialing during the dialing process press ESC. If you like to deactivate automatic redialing in the idle state of the phone,proceed as follows:
a
Autom.repeat
Subscriber
busy
s s
request
W
Yes
or
Autom.repeat
s
request
a
-
-
Kommunikationstechnik
Making telephone calls 19
Microphone activation/deactivation, open listening and hands-free calling
Activating/ muting the microphone
The mute function allows you to switch off the handset microphone during a normal call, or the telephone microphone during hands free calling. The party you are calling will then no longer be able to hear the conversation you conduct with personsin the room (room enquiry). However, you will continue to be able to hear the party on the phone.
g
Call duration and cost logging are continued even if the microphone has been de-activated.
s
Mute speak
Room enquiry
s
g
Speaker function
The “Speaker” functioncan beactivated when there are other persons inthe room who wish to also participate in the call.You continue to talk intothe handset while this functionis active. You can set the volume during the call as described on page 61. Please inform the party you are calling thatopen listening is activated. »|« indicatesthat open listening is activated.
g
When you hangup thehandset whileopen listening is active, both open listeningand thecall itself are terminated.
L L
Begin open
listening
End open
listening
g
Hands Free Calling
The handsetremains in its cradle during handsfree calling. The built-in microphone and the speaker are activated. Any actions arecarried out using theopen listening / hands-freebut ton only. Youcan switch back to normal »handset« callsat any time during hands free calling by merely liftingup thehandset. You can alsoswitch fromnormal »handset«calling to hands free calling whenyou hangup the handset after pressingthe openlistening / hands-free but ton. During hands-free calling acoustic signals such as the call waiting signal are not trans mitted. Please inform the party you are calling that hands-free calling is activated. »|« shows that hands free calling is activated.
-
-
-
a
20 Making telephone calls
L
Begin hands free
calling
t
Dial number
L
End hands free calling
Kommunikationstechnik
Headset use
You can connect a headsetto your telephone. Connectand configure the headsetas descri bed on page 5. You can use the handset or the headset for making calls.
Activating and deactivating the headset
For headset operation, one of the functions buttons must be configured as a headset key. The LED assigned to this key indicates,whether the headset in switched onor off (LED on or off).
a
z
activate headset Dial number Call via headset
t g
z
deactivate he
adset
-
Activating and deactivating open listening while using the headset
g
Call via headset
L
Activate open lis-
tening
g
Call via headset and
open listening
L
Deactivate
open listening
g
Call via head-
set
z
deactivate headset
Message
The message function allows you to establish a connection to a different telephone, without this connection having to be actively accepted(picking up the handset, hands-free callingor loudspeaker). This isa simplex(one-way) call in which only the partythat initiated the messa­ge will be heard. As soonas a telephone accepts the message,the connection is established. You will hear a brief acoustic tone before the actual message.
-
For a message call, enter theinternal number of theparty you wish to call.You also only need to enter the internal number with direct exchange line access. For ex ample: »22« instead of »*22«.
When amessage comes in for your telephone,the number or the name of the party sending the message appears inthe display.The messageis preceded bya briefacoustic signalover the speaker. The message can be terminated at any time by pressing ESC. Messages areaccepted automatically by the phones beingcalled by activating the open lis tening function when:
the phone is idle.
•
messaging has been enabled for the pabx(control by means ofthe »Enabling messa
•
ges« function key). »Station guarding« is not active.
•
Kommunikationstechnik
Making telephone calls 21
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-
-
Messages can also be received even if the »Station guarding« function is active when the »Enabling messages« function key has been programmed and is activated.
You can initiate a message using the procedure described in the following, or using a pro grammed function key. You can also initiate a message during an ongoing call (inquiry call) using the corresponding function key.
You can only utilize this function if the messaging feature has been enabled in the pabx for your MSN extension number.
Begin as follows:
a
M s > s
Acoustic Message
-
t Enter the telephone number, for which the
message is to be given, or select an entry from
the telephone directory.
g
L
As soon as a telephone accepts the message,
the connection is established.
Press the open listening/hands-free button to
end a message.
ˆ| Message to
ˆTel. drctry
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
ˆ| Message 22
ˆ00.24 MSN-1
ˆmemo
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
MSN-1
Display
Intercom
The intercom function allows youto establish aninternal connection toanother system tele­phone withoutthe called system telephonehaving to accept the call actively(lift up handset, hands free calling/activate open listening). This is a call in which both parties can speak to one another. As soon as the system telephone hasaccepted the intercom call, the connection is establis hed. You will hear a brief acoustic tone before the actual intercom call begins. If one of the parties picks up the handset during anintercom call, the call becomes astandard type of call.
For an intercom call, enter the internal number of the party you wish to call. You also only need to enter the internal number with direct exchange line access. For example: »22« instead of »*22«.
When an intercom call comes in for your system telephone, the number or the name of the calling party appears in the display. Intercom calls are preceded by a brief acoustic signal over the speaker. The intercom call can be terminated at any time by pressing the ESC key. Intercom calls are accepted automatically by activating the »Hands- free« feature when:
the telephone is idle,
•
the intercom feature has been enabled forthe pabx (control by means ofthe »Enabling
•
intercom« function key). »Station guarding« is not active.
•
-
22 Making telephone calls
Kommunikationstechnik
Intercom calls can also be received evenif the »Station guarding« function is active when the »Enable intercom calls« function key has been programmed and is activated.
You caninitiate intercom calls using the following procedure, or using a programmed functi on key.
You canonly utilize this function if the intercom feature forsystem telephones has been enabled in the pabx for your MSN extension number.
Begin as follows:
a
M s > s
Acoustic Intercom
-
t Enter the telephone number, for which the in
tercom function is to be activated, or select an entry from the telephone directory.
g
L
The connection is set up when the telephone has accepted the intercom function. To end the intercom function, press the open listening/hands-free key.
ˆ| Speak to
-
ˆTel. drctry
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
ˆ| Intercom 22
ˆ00.25 MSN-1
ˆmemo
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
MSN-1
Display
Automatic completion of call
Using the function automatic completion of call to busy subscriber feature, you can reach a party whose lineis busyor who is not nearhis orher telephone. You are thennotified thatthe party for whichcompletion of call has been configured cannow be reached. You receive this information from the exchange office for external call-backs and from the PABX system for internal call-backs. The telephone display then indicates »Autom. callback«. This display alternates every 2 seconds between the numberor nameof the desiredparty. Assoon asyou accept thisinfor mation (by picking up the handset, for example), the selected party is called automatically.
Completion of call to busy subscriber (CCBS)
You hear the busy signal when calling the extension of the person you are trying to reach. »Completion ofcall to busy subscriber« allows you to call theextension as soon as the other subscriber hangs up his or her telephone.
-
Automatic completion of calls on no reply (CCNR)
When you call the desired number you always get a ringing signal, but the party is not near the phone or does not answer. Using the function »Completion of call on no reply« you can reach the party immediately when he/she endsa call, or lifts and thenreplaces his/her hand set.
Kommunikationstechnik
Making telephone calls 23
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Programming completion of call to busy subscriber
b t g
Dial number
The »Clbckbusy« softkey is only displayed, when automatic completion of calls are possi ble with the exchange office or with the pabx. The features »Completion of call to busy sub scriber« or »Completionof call on no answer«must be applied for atyour service provider for external call-backs.
You can configure three call-backs at a time. If you are using an LCR procedure (e. g. the LCR procedureof the phone), the»Completion of call to busy subscriber«function is carried out automatically via your standard network service provider.
If automatic redialing is active, the »Clbckbusy«softkey is shown on the display. Press the right arrow button or the »continue« softkey, to return to the normal idle state display.
Subscriber busy or
does not answer
s
Clbckbusy
a
Viewing and clearing call-back calls
When the phoneis inidle, anycall-back calls that are initiated can beviewed inthe displayby pressing the softkey »Clbckbusy«. Press this softkey to view the call-back calls. You can then view the individual completion calls using the arrow keys. If you wish to delete a call completion, select thiscall usingthe arrowkey and then press the menu key,followed bythe »delete?« softkey.
All completions of call are automatically deleted after a predefined period. This time is set by the service provider for external call-backs and by the PABX system for internal call-backs.
If the ISDNtelephone isdisconnected from the ISDN network, (for exampleby un­plugging the ISDN connector of the phone or by switching off or resetting the pabx), all requested call completions will be lost.
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-
Parking
The parking function allows you to interrupt a call for up to three minutes. You can then un plug the plug-in connector for yourISDN system telephone fromthe ISDN outlet and plugit in in a different room. You can continue with the previous call after »unparking« it. Or you can »unpark« the call at a different phone and continue your call there.
Parking is only possiblewhen onlyone connection iscurrently activewith your ISDNtelepho ne. After you unpark the call, the number for the parked subscriber will nolonger be shown.
A »parking code« (0....99) isused toensure that youare returnedto theproper callwhen two
calls are parked. The default parking code is 55.
24 Making telephone calls
Kommunikationstechnik
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