elmeg C300, CS300 Reference Manual

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Short reference elmeg C300 - CS300

Page 2

1 Description . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.2 Contents of package . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.3 Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . 2

1.4 Placing the telephone . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.5 User interface of your telephone . . . . . . . . . . . . . . . . . . . 3

1.6 Display, Buttons, LEDs, Pictographs and signals . . . . . . . . . . . 4

2 Installation of the telephone . . . . . . . . . . . . . . 8

2.1 Connection of the handset connecting cord . . . . . . . . . . . . . 8

2.2 Connection of the ISDN connecting cord. . . . . . . . . . . . . . . 8

2.3 Connection of the telephone to the PC. . . . . . . . . . . . . . . . 9

3 Settings . . . . . . . . . . . . . . . . . . . . . . . . 10

3.1 Telephone numbers (MSN or extension number) . . . . . . . . . . 10

3.2 Volume Settings (CD-ROM) . . . . . . . . . . . . . . . . . . . . . 11

3.3 Call forwarding (call rerouting) . . . . . . . . . . . . . . . . . . . . 12

3.4 Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.5 Other Settings (CD-ROM) . . . . . . . . . . . . . . . . . . . . . . 14

3.6 Programming the phone directory . . . . . . . . . . . . . . . . . . 15

3.7 Programming VIP numbers . . . . . . . . . . . . . . . . . . . . . 17

3.8 Programming direct dialing numbers . . . . . . . . . . . . . . . . 18

3.9 Additional Information in the Display. . . . . . . . . . . . . . . . . 20

4 Settings at a PABX (CD-ROM) . . . . . . . . . . . . 21

5 Operation . . . . . . . . . . . . . . . . . . . . . . . 22

5.1 Starting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5.2 Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.3 »Station guarding« . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.4 Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5.5 Caller and memo list . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.6 Call waiting, Enquiry call, Broker`s call, three-party conference,

5.7 Other functions (CD-ROM) . . . . . . . . . . . . . . . . . . . . . . 31

5.8 Service Functions (CD-ROM) . . . . . . . . . . . . . . . . . . . . 31

call transfer, Call-Back on busy(CCBS) . . . . . . . . . . . . . . . 29

6 Declaration of conformity. . . . . . . . . . . . . . . 32

7 Index . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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1 Description

These operating instructions describe the functions for both elmeg C300 and elmeg CS300 ISDN telephones.

You can connect the ISDN telephone to the Euro-ISDN point-to-point connection (DSS1 protocol)provided by your network service provider, or at the internal ISDNcon nection (point-to-point connection DSS1 protocol) in a PABX system. The ISDN tele phone is linkedtothe ISDN networkvia an ISDN jack(Western or RJ45). After beingcon nected to the ISDN network, your ISDN telephone is immediately ready for operation and can fully utilize its configured performance features.

Up toeight (8) ISDN terminal devices can be connected and managed at a network ter mination of a network service provider. Of these eight (8) available lines, one supply line (max. 4 W) is available for ISDN telephones without their own internal power supply. A link can be setup simultaneouslyfor two(2) ISDNterminal devicesat eachbase access terminal (2 B channels, 1 D channel). An internal ISDN connection for a PABX system is comparable to an ISDN base access terminal (point-to-point connection) of a network service provider. Up to eight (8) ISDN terminal devices canbe connected and managedat each internalISDN connection. The power available at this internal ISDN connectiondetermines howmany terminal devices can besupplied with power by the PABX system. Refer to the operatinginstructions for your PABX,or contact the PABX manufacturer for more details about this. A linkcan be set up simultaneously for two (2) ISDN terminal devices at each internal ISDN connection.

The elmeg CS300ISDN telephone providessystem features when connected tocertain elmeg PABX systems. The internal connection (S0 bus) on these PABX systems automatically interfaces with the elmeg CS300 ISDN telephone. Please refer to the operating instructions of your PABX to determine whether these typical system performance features are provided with the various elmeg telephones.

The typical system performance features described in these operating instructions apply only to the elmeg CS 300 ISDN telephone, and not to the elmeg C300 ISDN telephone.

1.1 Safety instructions

•

Unauthorized opening of the system telephone and improper repairs may result in risk of injury for the user.

•

Do not expose the inside of the system telephone to any liquids. This can result in electric shock. If you expose the inside of the telephone to liquids the telephone can be destroyed.

•

You should not connect or disconnect any lines during thunderstorms.

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To prevent mutual interference, do not installyour systemtelephone in the

•

immediate vicinity of electronic devicessuch as stereoequipment, electric office equipment or microwave units. Avoid installing your telephone near sources of excessive heat, e.g. radia

•

tors or in rooms with excessive humidity. The ambient temperature must not be lower than 5° or above 40°C.

1.2 Contents of package

ISDN system telephone elmeg C300 or

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ISDN system telephone elmeg CS300 handset with handset connecting cord

•

ISDN connecting cord (approx. 3m)

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RS232 connecting cable RJ12 / D-SUB 9-pin (approx. 3m)

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operating instruction

•

Label for direct dialing/function keys

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elmeg WIN-Tools CD-ROM with: detailed operating instruction;

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configuration manager, telephone directory manager, download and LCR manager; TAPI driver and TAPI application elmeg PC-Tel; Adobe Acrobat-file (ccs300_int.pdf) for the printing of individual labels

1.3 Cleaning and maintenance

The ISDN system telephone has been manufactured for normal, everyday use. When required, clean the ISDN system telephone with a slightly moistened cloth, or with an anti-static cloth. Never use a solvent to clean the phone! Never use a dry cloth. Electro static charges could damage the electronics in the system. It is essential that no liquids penetrate into the insideof the ISDN systemtelephone, as this coulddestroy the phone.

1.4 Placing the telephone

Please note thattheplastic feet ofyourISDN system telephonemay leave marks onsen sitive surfaces, such as furniture. The manufacturer of theISDN systemtelephone is not liable for any such damage. Therefore, use appropriate non-skidding pads under the phone.

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1.5 User interface of your telephone

1 Speaker 2 Label panel for VIP keys and

function keys

3 7 direct dialing/ function keys

with LED 4 Shift button with LED 5 Display 6 4 softkeys 7 Microphone 8 Function key 9 C-button

01.04.00\10:34\\\\\\\\\} tbook vip quiet

ESC

ABC

TUV

DEF

JKL

MNO

WXYZ

GHI

PQRS

10 Escape 11 Acknowledgement 12 Arrow buttons »left« / »right« 13 Open listening/ hands-free 14 Disconnect 15 Redial 16 Enquiry 17 Asterix button / number symbol 18 Dial / VIP buttons

6 7

8 9

Fig. 1: User interface of your telephone

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1.6 Display, Buttons, LEDs, Pictographs and signals

1.6.1 Display

Date

1st line

2nd line

Text assignment

to softkey

4 softkeys

Fig. 2: Display of your telephone

After you connectthe system totheISDN connection, the date and time are shown on the topline ofthe display. The date and time are imported automatically from the PABX system, or from the ISDN network. Terms are displayed in capital and small letters on the first line. The functions of the softkeysare displayed in capital or small letters (depending on your settings) in the second line.

The textdisplayed fora functionon line2 isalways lo cated above the corresponding softkey. When you press the softkey, the next level is displayed.

01.04.00\10:34\\\\\\\\\} tbook\ vip \\quiet

SSSS

Time

Arrow: further menu items accessible with arrow buttons

24 chars

ˆ01.04.00 10:34 } ˆtbook vip quiet

ˆ Functions ˆaudib adjust prog config

1.6.2 Buttons

F Function button: This key opens the pro

gramming menu. If you are already lo cated in a menu and then press the function key, either menu-specific func tions are shown, or you are moved back one programming step.

ˆ Functions ˆaudib adjust prog config

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E Escape button: Pressing the Esc button

during programming returns the tele phone to its idle status.

ˆ Functions ˆaudib adjust prog config

O OK key:Pressing this button stores a setting in the telephone. You then hear

the acknowledgement signal.

C C-button: Press thisbutton tomove back one menu step in the menu. If you

are currently in the input mode, this button can be used to delete individual characters.

<> Arrow button: The arrows »{« and »}«in

the right corner on the top line of the dis play indicate that you can call up further functions on the second line using the ar row buttons.

Special feature for changing existing entries

You have various options available to you for changing existing entries (e.g. names or numbers).

Example 1: You wish to change an existing number / MSN ), as the telephone is to be used at a different ISDN connection.

t When you use the pushbutton set to enter

the first digit of the new number the exist ing number is deleted completely.

ˆ01.04.00 10:34 } ˆ vip quiet

ˆ01.04.00 10:34 {}

ˆunpark rate

ˆ Program dial number ˆMSN1>123456

ˆ program dial number ˆMSN1>9_

t Enter the other digits of the new number. ˆ program dial number

ˆMSN1>987654_

Example 2: You wish to change parts of a name in a telephone directory listing (see Page 16), be cause the name has changed (e.g. in the case of marriage).

<> C

Using the arrow keys, first select the let ters of the entry that are to be changed (in this example: the surname » delete this name using the C button.

Miller«) and

ˆChange tbook data input ˆname>TINA_MILLER

ˆChange tbook data input ˆname>TINA _

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t Now enter the new letters for the new

name (in the example the surname »

PETERS«).

1.6.3 Entering figures and numbers

The following buttons are configuredforthe entry offiguresand numbers (e.g.telephone directory, vip memory):

ˆChange tbook data input ˆname>TINA PETERS_

Button

1.press 2.press 3.press 4.press 5.press 6.press 7.press

ABC2Ä

DEF3

GHI 4

JKL5

MNO6 Ö

PQRS7ß

TUV8Ü

WX Y Z 9

(space) . , - 0 / &

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1.6.4 Pictographs

The pictographs (symbols) described inthe following havebeen used in these operating instructions to illustrate some procedures for setting and using the telephone.

b Liftupthehandset,activatehands free calling,orstartinitializingselec

tion.

a Hang up the handsetandend hands free calling.

The telephone is idle.

l A call is signaled.

The ringing tone melodysounds.

g You are conducting a call.

d A three-party conference call isinitiated. q You hear the positiveornegative acknowledgement signal.

t Select the number,code, character or text.

0...9 *#

Pressthe appropriate button onthepushbutton set.

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2 Installation of the telephone

2.1 Connection of the handset connecting cord

Connect the handsetcordas shown inFigure 3. Laythehandset cord inthe cord groove and lock it below the two cord retainers.

ISDN telephone seen from the bottom

Jack for connecting the handset

Handset connector

Cord holder

Handset cord

Handset

Handset jack

Fig. 3: Connecting of the handset connecting cord

2.2 Connection of the ISDN connecting cord

Connect the ISDN cord as shown in Figure 4. Then lay the ISDNcord inthe cordgroove and lock it below the two cord retainers. Ensure that the longer ISDN connector is plugged into the ISDN jack and the shorter ISDN connector into the ISDN jack on the telephone.

ISDN connectorr

(long)

Telephone seen from the bottom

ISDN connector

(short)

Cord holder

Jack for ISDN connecting cord

Fig. 4: Connecting of the ISDN connecting cord

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2.3 Connection of the telephone to the PC

Connect the cable RS232(V.24) as shown in figure 5. Plug the RJ12 connector into the RJ12 jackon theback ofthe telephoneand the 9-pin D-SUB connector onto the corre sponding connecting jack of your PC.

Only usethe RS232(V.24)cable deliveredwith the system, as this is not a standard serial cable.

Jack(RJ12) for connecting the RS232(V.24) cable

Telephone seen from the back

RS232(V.24) connector (RJ12)

Fig. 5: Connecting of the telephone to the PC

RS232(V.24)-cable

1 2

RS 232(V.24) connector

(9 poles)

4 5

6 7 8 9

RS232(V.24) connector (D-SUB 9 poles)

3 4

RJ12 connector

(6-poles)

1 2 5

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3 Settings

3.1 Telephone numbers (MSN or extension number)

Up to 10 MSNs can be configured on your telephone. When you enter an MSN in your ISDN system telephone you are essentially defining that your ISDN system telephone is called using this MSN when a callis made. If you enter more thanone MSN in your ISDN system telephone, your phone will ring each time one of these MSNs is called. If you are using your telephone on the external ISDN port of your service provider, pro gram your telephone with the MSNs allocated to you by the network service provider. Usually your network service provider will provide you with 3 MSNs. You can apply for further MSNs from your network service provider. When you operate your telephone on the internal ISDN connection of a PABX you must enter the internal instead of the external number of your telephone at the PABX. Please observe the instructions in the PABX manual. You can define and set a name, a specific melody andits volumefor eachMSN that you enter. If, for example, you assign the name »elmeg« to a number, » the display instead of » When you calla subscriber, you can selecta certain number(MSN) that istransmitted to the subscriber (e.g. for separate charges). If you do not select any number, the number (MSN) that has been entered first in the phone (MSN-1) is used.

How to configure an MSN is described in the following example with MSN1.

msn-1« when that phone is called.

elmeg« will appear in

3.1.1 Entering MSNs (extension number)

Begin as follows:

t Dial the number (26 digits max.).

FSS<>SS

config msn msn-1 tnumb

ˆ Program dial number

Example: »

123456«.

ˆMSN-1>123456

O Confirm your entry by pressing OK. ˆ MSN-1 program }

ˆtnumb sound volume x-fer

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3.1.2 Other settings for each MSN (extension number)

Begin as follows:

FSSS

config msn msn-1

You can now make other settings for the selected MSN.

ˆ MSN-1 program } ˆtnumb sound volume x-fer

S »sound« Setting the call signaling melody

S »volume« Setting the volume of the call signaling melody.

S »x-fer« Default setting of an MSN for forwarding of calls

(Call Deflection).

S »msn_name« Assign a name to the MSN (max. 5 characters)

that is to be shown in the display instead of »

msn-1«.

S »rate« Setting up of a charge detail account that is

available formaking chargedcalls (fortransferring of this outgoing MSNs).

3.2 Volume Settings (CD-ROM)

You can make the following acoustic settings at this telephone:

•

Speaker volume, set or temporary

•

Repeat and volume of the call waiting signal

•

Acknowledgement tones, never, for wrong number, or always

•

Handset volume, set or temporary

•

Volume for the notice signal with the function »Don't disturb«

For more information about these acoustic settings refer to the detailed Operator’s Manual on the enclosed CD.

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3.3 Call forwarding (call rerouting)

With thistelephone youcan bereached, evenif you are not in the vicinity of your phone. This is made possible by automatic forwarding of calls to any other number. Call rerouting can be configured separately forany of the entered numbers (MSNs). You must have configured atleast one number inorder to utilize thecall rerouting function.

The following settings are possible for all MSNs.

delayed« Call forwarding delayed

busy« Call forwarding on busy:

fixed« Permanent call forwarding

The following example describes how to set up MSN 1 for permanent call forwarding.

All calls for the number for which delayed call forwarding has been configuredaresignaledfor a defined time at theexchangeofficeorin the PABXandare then forwarded when thisperiodexpires.

The calls for a defined number are forwarded only when the tele phone is busy. (For example: There are already two (2) connections made, or one connection has been madeandcall waiting is notpermitted.)

All calls fora number forwhich “fixed” callforwarding has beenconfiguredarererouted.Yourtelephonewillnotring,whenthisnumberis called.

3.3.1 Activating call forwarding

Begin as follows:

FSSSS

adjust forward fixed msn-1

t Enter the number to which the calls are to

be forwarded. In this example: »

O Confirm your entry by pressing OK.

Call forwarding has been registered. The three dots attheright lower cornerflash al ternately.

0123456789«.

ˆ Call forwarding direct ˆMSN-1>0123456789_

ˆ Call forwarding direct ˆMSN1>0123456789 …

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Call forwarding has been configured. You see this display for about 10 seconds.

3.3.2 Deactivating call forwarding

Begin as follows:

ˆMSN-1 ˆ Direct call forwarding!

ˆ call forwarding ˆ off delayed busy fixed

FSSSS

adjust forward off msn1

3.4 Call waiting

If, during an ongoing call, a second call comes in for you, the second call is signaled when “Call waiting on” is set. When “Call waiting off” is set, the caller only hears a busy signal. A waiting call is indicated by a brief acoustic signal in the handset and also displayed. You can setthe volume of the callwaiting signal andselect whether awaiting call is to be signaled only one time, or several times.

When »Station guarding« is set, the call is indicated as described on documentation at CD-ROM. If you have configured “Hands-free calling” for an active connection, waiting calls will only be signaled optically in the display.

Begin as follows:

FSS

adjust wait

Press the softkey below »no« to inhibit the call waiting function. Use the softkey below » function.

ok« to enable the call waiting

ˆ Call waiting enable? ˆ no ok

ˆ Settings } ˆforward wait date

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3.5 Other Settings (CD-ROM)

You can also make the following settings at your telephone:

Appointments

•

Call filter

•

Date and time

•

Control settings (Softkey display, Headset, etc.)

•

Direct dial-in call

•

MSN display

•

Display during an ongoing call

•

Display language

•

Dialing filter

•

Safeguard configuration using PIN (Password)

•

Charge rate information /Tariff factor, Currency, etc.)

•

Least Cost Routing (LCR)

•

Standard Park code

•

Emergency operation

•

Making and using these settings is explained in the detailed Operator’s Manual on the enclosed CD.

Important information about the implemented LCR procedure:

This performance feature can be used in Germany only.

The tariff data for the LCR feature can be downloaded from TELEDATA-UPDATE Gesellschaft für Telefon-Tarifdaten-Management mbH using a dial-in number preset in your telephone. ELMEG GmbH & Co. KG Kommunikationstechnik cannot warrant that this tariff data isup-to-date,complete and correctand declines any liability resulting from the use of such data.

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3.6 Programming the phone directory

You can store up to 250 names (20 characters max.) with telephone number (26 digits max.) in the directory of your telephone. To select a name, you can page through the di rectory using the arrow buttons, or enter the specific first letter(s) of the name using the pushbutton set.

If thename of the caller is to be shown in the display instead of the caller’s number, this number must be entered in the telephone directory with that name (including prefix and, when used with a PABX the line access digit). Display of the caller name is only made when the transmitted number corresponds to the number stored in the phone directory.

If the telephone is disconnected from the ISDN network and then reconnected, or if the data forthe telephone directory are transferred to the systemtelephone via the PC pro gram, the directory must be reorganized internally. This process takes place automati cally and may require a few minutes. During this time, the telephone directory of your telephone is not available for use.

3.6.1 Directory entries

Each button of the pushbutton set is labelled with three or four letters of the alphabet. You can advance through theletters by pressing the appropriate buttonrepeatedly (see Page 6). If there are two consecutive letters on the same button of the pushbutton set, press the right arrow button after entering the first letter and then enter the next letter. You can also change the position where the letters are entered using the arrowbuttons (e.g. for entering a space).

Begin as follows:

Enter the name. In this example: » Confirm your entry by pressing OK.

Enter the telephone number.

In this example: »

Confirm your entry by pressing OK.

If you wishto make furtherentries proceed as described above.

FSSS

prog tbook new

ˆ Input telephone book

ELMEG HOTLINE«.

00190510110«.

ˆname>ELMEG HOTLINE

ˆ Input telephone book ˆtnumb>00190510110

ˆ Telephone book ˆ delete list new

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3.6.2 Editing entries in the directory

Begin as follows:

FSSS

prog tbook list

t Enter the first letter of the directory entry

and/ or search it with the arrow buttons.

O Confirm your entry by pressing ok. C Delete the existing characters by pressing

C Delete the existing telephone number by

the C button.

Enter the new letters. In this example: » Confirm your entry by pressing ok.

pressing the C button.

Enter the new number. In this example: » Confirm your entry by pressing OK.

To edit further entries proceed as described above.

ELMEG MARKETING«.

001122334455«.

ˆ Make initial select. ˆname>ELM_

ˆChange tbook data input ˆname>ELMEG HOTLINE

ˆChange tbook data input ˆname>ELMEG MARKETING

ˆChange tbook data input ˆtnumb>00190510110_

ˆChange tbook data input ˆtnumb>001122334455_

ˆN:ELMEG MARKETING ˆT:001122334455

3.6.3 Further information about the phone directory

For further information about the telephone directoryfor yourphone refer to the detailed Operator’s Manual on the enclosed CD. For example, deleting phone directory entries, reorganization of the phone directory, assigning special call ringing signals to individual phone directory entries.

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3.7 Programming VIP numbers

You can program VIP numbers for each of the ten buttons 1 ... 0 including a name (20 characters max.) and a telephone number (26 digits max.).

3.7.1 Programming VIP entries

The followingexample describeshow toprogram aVIP entry for destination »V5«. If you wish to program further entries, proceed as described for »

Begin as follows:

V5«.

Enter the name of the VIP entry »V5«. In this example: » Confirm your entry by pressing OK.

Enter the telephone number.

In this example: »

Confirm your entry by pressing ok.

SSS<>O

prog vip new

BEATRICE«.

0123456789«.

3.7.2 Editing VIP entries

Begin as follows:

FSSS<>O

prog vip list

Delete theexisting entryby pressing the C button and enterthe new nameforthis VIP entry. In this example, the name is left un changed. Confirm your entry by pressing OK.

Select VIP

destination

ˆ Program VIP name ˆV5>BEATRICE_

ˆ Program VIP number ˆV5>0123456789_

ˆ Reprogram VIP {} ˆV5:BEATRICE

Select VIP

destination

ˆ Program VIP name ˆV5>BEATRICE

C Delete the existing telephone number by

pressing the C button.

ˆ Program VIP number ˆV5>0123456789

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Enter the new number. In this example: » Confirm you entry by pressing OK.

0987654321«.

ˆ Program VIP number ˆV5>0987654321_

ˆ Select VIP {} ˆV5:BEATRICE

3.8 Programming direct dialing numbers

Direct dialingis initiatedusing thedirect dialing keys Z. Each of the 7 keys can be pro grammed with two direct dialing numbers. Using the Shift button you can switch be tween the two levels for direct dialing. Pressing the shift button is indicated by » the top line in the display. With the elmeg CS300 telephone you can also program other typical system functions for the direct dialing buttons in addition to the ones described here.

[a]«on

3.8.1 Programming dtmf or keypad sequences

The followingexample describeshow to program the direct dialing button 5. If you wish to configure further buttons proceed as described for Button 5.

Begin as follows:

t Enter the telephone number or the dtmf/

If youwish toprogram atone frequency or keypad sequence press the Shift button and set the desired entry mode in the display before you input the digits.

(No character) Telephonenumber »

T« DTMF sequence (Tonefrequencydialing)

V« Keypad sequence (Keypad function)

FSSS<>O

prog direct new

keypad sequence (26 digits max.). In this example: Rufnummer »

0123456«.

Select direct

dial button

ˆ Program keys ˆ5_> 0123456_

O Confirm your entry by pressing OK. ˆProg. new direct dial {}

ˆ5_: 0123456

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If you wish to change a programmedkey, proceedas described for programming of the key.

3.8.2 Programming a function

You can program the following function for the direct dialing keys of your phone:

MSN assignment (transmitting of a defined MSN to the party you are

•

calling) Carrier/Provider prefix (prefix fora defined network serviceprovider code)

•

Activating/Deactivating the call filter

•

Activating/Deactivating call rerouting

•

Activating direct dial-in calling

•

Programming function keys

The following exampledescribes how to program thefunction key 2a.If you wish to program other buttons, or edit an already programmed button, proceed as described for Button 2a.

Begin as follows:

FSSS<>O

prog direct function

Use the arrow keys to select the desired function. In this example: » Confirm your choice by pressing OK.

call forwarding«.

t Enter the index of the telephone number

(MSN) that is to be forwarded. In this example: Telephone number with index »

3«.

t Indicate the type of call rerouting.

»1« - permanent »2« - delayed »3« - on busy In this example: »

2«.

Select direct

dial button

ˆ Function for key 2a? {} ˆcall forwarding

ˆ2a / call forwarding ˆnumber>3_

ˆ2a / call forwarding ˆnumber>32_

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t Enter the number to which the calls are to

be forwarded. In this example: »

123456«.

ˆ2a / call forwarding ˆnumber>32123456

O Confirm your entry by pressing the OK

button. You will then seethe button programming. In this example: Call rerouting “delayed” for number (MSN) 3 to the final number

123456.

ˆProg. new function {}

ˆ2a:F Callre MSN-3,delay»

3.8.3 Programming the elmeg T300 keyboard extension

If you are using your telephone with the elmeg T300 keyboard extension module, you can also conduct two-level programming for a further 24 buttons. You can program numbers, DTMF or keypad sequences (see Page18) and functions) for these buttons. If you are using the elmeg CS300 with certain elmeg PABX systems, you can also program the typical system functions. You can get to the second levelon the keyboard extension module by pressingthe Shift button on your phone.

For more information about the direct dialing keys, programmable functions and configuration of keys on theelmeg T300 key extension module,refer to the detailed Operator's Manual on the enclosed CD.

3.9 Additional Information in the Display

When the telephone is in the idle state, additional in formation about functions/performance features that have been configured are shown on thetop lineof the display. In the example: »

DVqC«.

ˆ01.04.00 10:34 DVqC } ˆtbook vip quiet

>S To obtain further information about set

functions pressthe right arrow button and then the softkey below » If several functions have been set, press the arrow button or the softkey below »

info«, to view the various settings.

info«.

ˆ01.04.00 10:34 DVqC {} ˆuntpark rate info

ˆCall forwarding direct{} ˆ(1}0123456789) info

Page 23

Displays Configured function

D« Active date set

V« Dial control, call filter or configuration protection active

q« Function »Station guarding« (only brief signal) active

Q« Function »Station guarding« (complete) active

C« Call forwarding active

4 Settings at a PABX (CD-ROM)

You can make the following settings when you use your telephone at an internal ISDN PABX system. Configuration of these settings is described in the detailed Operator's Manual on the enclosed CD.

•

Max. MSN length that is to be assigned to the internal subscribers of a PABX system

•

Automatic access to outside line

•

Line access digit (digit(s) that must be dialed to conduct calls to "outside" lines)

•

Setting the type of PABX system

•

Emergency operation

•

Function keys and systems, for certain PABX systems (elmeg CS300 only)

If youare using your telephone with certain elmeg PABX systems you canprogram the existing direct dialing keys with functions that are typical for your system. With some elmeg PABXsystems there is also aspecial menu availablecontaining further functions standard for that particular system.

Page 24

5 Operation

5.1 Starting a call

5.1.1 Dial number - no correction possible

btg

Dial number

5.1.2 Dial number - correction possible

atbg

Dial number

To change thenumberor to correctawrong entry, selectthewrong figure withthe arrow buttons and press

If you wish to conduct the call using the handset, just lift it up after dialing the number. Any time during a call you can switch back and forth between hands-free calling, speaker function and use of the handset. After you have dialed the number you can also press the speaker button to have the number dialed and to use hands-free calling. If a call can not be put through, e.g. number is inhibited via the calling filter, or the account for the number/MSN is empty, this message will appear in the display »

inhibited

«.

C to delete it.

Number

5.1.3 Other options for dialing without lifting the handset

The option of dialing without lifting the handset and of correcting or adding to a number also exists during dialing:

•

from the redialing memory (see page 25).

•

from the caller/memo list (see page 26).

•

from the telephone directory (see page 15).

•

from the short dialing memory (see page 17).

•

from the direct dialing memory (see page 18).

If you are using one of these options, you can make further entries prior to initiating the call. Youcan define whichnumber(MSN), if any,is to betransmittedto the party being called.

Page 25

Dialing from the telephone directory

Dialing from the short dialing memory

Dialing from the direct dialing memory

tbook

S<>

vip

Press the direct

dialing key

Enter first letter

Select speed

dialing number

and / or

Select

entry

tbg

Select speed

dialing number

5.1.4 Initiating a Initiating a call using a set number (MSN)

You can conduct an internal or external call such that a defined number (MSN) is transferred from your telephone to the party you are calling. This number must be entered previously in your phone. When youcall, either number thatis transmitted is shownin the second line of the display (» number (MSN). You can initiate dialing using the set number (MSN) as explained in the following, or you can use a programmed function key for this.

Dial number

msn1...msn10«) or the name that you have assigned to this

OFSS

msn

msn1

...

msn10

5.1.5 No number transmission

During an external or internal call, you can prevent the number from being transmitted (displayed) to the party youhave called. You can setthis function specifically for thenext call, or permanently.

Dial number

OFS

secret

Page 26

5.2 Accepting a call

In its initial state the telephone will accept all calls, regardless of the service or the se lected MSN. If two calls are signaled simultaneously the first one is accepted when you lift the handset.Thesecond call isthen no longer signaledor indicated inthe display. The second caller will then hear the busy signal. The telephonenumber of the caller is shown on the firstline in your display. The second line shows the MSN on the right ( this particular telephone number is entered.

msn1...msn10), or the name of the MSN under which

albg

No number transmission

When a callissignaled, you candecide before accepting thecall whether yournumber is to be transmitted to the caller. If your phone is the final destination of call rerouting you can use thisprocedureto prevent thecallerfrom seeing thefinal destination phone number (i.e. yours). You can set this function specifically for the next call, or permanently.

5.3 »Station guarding«

secret

You have the optionof settingyour ISDNsystem telephoneto “Stationguarding”. Inthe idle state an » guarding« is activated.

no« The function »Station guarding« is deactivated.

complete« Calls are signaled optically only(»Q«shown in the display).

ok« Calls are signaled first by a brief acoustic signal and then only opti

q«or»Q« in the upper line of the display shows that the function »Station

cally displayed (»

q«).

quiet no/complete/ok

Page 27

5.4 Redialing

The previously dialed telephone number is stored in the redial memory.

If the connection between the ISDN system telephone and the ISDN network is in terrupted, the redial memory is deleted.

5.4.1 Expanded redialing

In the expanded redialing function the 20 previous calls, connections and dialed tele phone numbersare stored. You can view these by pressing the buttons and subsequently have them redialed automatically.

The last dialednumber isdisplayed. Atthe endof thesecond linethe statusof thisentry is indicated by the letters displayed there.

v« connection

c« call

|« Calls configured for automatic redialing.

no entry Youplacedacalltosomebodybutdidnotreachhim/her,orhis/herline

If you wishto clear anMSN from the expanded automaticnumber redialing, toimport an MSN into the memo list or phone directory, refer to the corresponding section in the detailed Operator’s Manual on the enclosed CD.

WWO

Select entry

was busy.

W button or the arrow

5.4.2 Automatic redialing

If you placed a call to a subscriber whose number is busy or who does not answer, you can then activate automatic redialing which will call that same subscriber again after about 10 seconds.

auto dial

bt g

Dial number

Subscriber busy or

does not answer

Page 28

After around 10 seconds the hands-free calling function of your phone is activated and the number is dialed automatically. This is repeated for up to around 2 minutes. Up to 20 call attempts are made if the subscriber can still not be reached.

If you hearthe busy signal you cancancel automatic redialing by pressingthe redial button.

Suspending automatic redialing

You can suspend automatic redialing that youhave started any time usingthe appropri ate procedure andplace a normal call.To suspend automaticredialing, press the button

L during automatic redialing.

After the call automatic redialing starts again.

Deactivating automatic redialing

You can deactivate automaticredialing at any time.There are no furthercall attempts.

To deactivate automatic redialing during automatic dialing press

If you like to deactivate automatic redialing in the function “Station guarding” of the phone, proceed as follows:

WFSS

auto ok

5.5 Caller and memo list

The phone has a combined caller and memo list. A maximum of 20 entries are stored. Entries in the caller or memo list are indicated by the softkey » the display. You always have the mostcurrent entries in the list. The mostrecent entry is displayed first. If the number in this entry is identical to a number in the telephone directory the name is displayed insteadof the number. You can also view the timeand the date of an entry as well information (if applicable) about it. If you lift up the handset of your phone while you are viewing an entry in the list, that caller is then called automatically. Single entries can be selected for deletion.

list« in the lower row of

If the ISDN system telephone is disconnected from the ISDN network all of the en tries in the list are canceled.

Page 29

Caller list

Calls that you do not accept, or that you specifically refuse, are stored in the caller list. Entries in the caller list are indicated by the flashing LED of the Shift button. A maximum of 20 calls are stored. Further calls will thenoverwrite theoldest entries. If a call is set up with a partyin the caller list (You call them or they call you), thatentry is de leted automatically from the caller list and stored in the redial memory.

Scratchpad memo

You can storea telephone numberunder a scratchpad memo.You can notinput letters. A maximum of10entries can bestored. If a callis set up witha party inthememo list (you call them or they call you), that entry is deleted automatically from the memo list and stored in the redial memory. You can enter a memoduring a call or inthe idle state. The followingentries in the list are possible.

Manual entry.

•

Telephone number from short dialing memory.

•

Telephone number from directory.

•

Telephone number from direct dialing memory.

•

Telephone number from redial memory.

•

5.5.1 Viewing memos in the list

a The telephone is idle. The softkey»list«

in the lower row of the display indicates

ˆ01.04.00 10:34 } ˆtbook vip quiet list

that a memo or an entry is present in the list.

S Press the softkey below »list«. ˆ01.04.00 10:34 }

ˆtbook vip quiet list

The most current entry isshown in thedis play.

In the upperrow of the displayyou see thetype of entry: (»Call-Box«or»Memo«) thedate (for the first twodays »

today«or»yesterday«)and the time.Inthe lower rowyousee the

telephone number (and the name, if applicable) and the state of the entry.

*« New call

m« Memo

r« Call-Box

i« rejected/ ignored call

ˆCall today 07:55 {} ˆ 1:JOHNSON,E. *

Page 30

When youview thecaller/memo listagain, entries that you have already viewed but not deletedare no longer marked by » by »

a«.

*« inthe bottom line of the display, but rather

You can viewother entries usingthe arrow buttons.

F If you wish to view more information about

the entry, press the F button.

S You have the option to delete the entry or

view more. Press the softkey below »

info«.

S On the top line of the display you can see

for which previously entered numbers (MSNs) the entry was made.

S The number of calls is now displayed on

the bottom lineof the display(in this example:»

2«).

Press the softkey below » viewing the information.

info« to stop

S If you want to delete the entry, press the

softkey below »

delete?«.

ˆMemo yesterday 15:42 {} ˆ3:112233445566

ˆCall 29.03.00 08:04 {} ˆ5:PETERS,J. r

ˆ 5/PETERS,J. r ˆtbook delete? info

ˆ 5/ auf MSN-3 {} ˆ info

ˆ 5/PETERS,J. {} ˆ ( 2 C) info

ˆ 5/PETERS,J. r ˆtbook elete? info

5.5.2 Select from the caller or memolist

For further information about the caller/memo list (deleting an entry, importing an MSN into the phone directory, etc.) refer to the detailed Operator’s Manual on the enclosed CD.

S<>

list

Select entry

Page 31

5.6 Call waiting, Enquiry call, Broker`s call, three-party conference, call transfer, Call-Back on busy(CCBS)

Call waiting

If; during an ongoing call, a second call comes in for you, the second call is signaled when “Call waiting on” is set (see page 13). The “Call waiting” function isnot possible whenalready more than one connectionis es tablished at your telephone.

call waiting

call with subscriber 2;

Subscriber 1 is put on hold

Enquiry call

You havethe option of establishing up to three (3)other connections during an ongoing call using the enquiry callfunction. You can also usethe MSN assignment key, a linekey or a connection key to initiate an enquiry connection.

Call with sub-

scriber

Subscriber 1

is put on hold

Dial number

Call with sub-

scriber 2

If you wish to set up further connections, proceed as described above. An active connection can be terminated bypressing

T.You can return to thecall that was previously

put on hold. If there are no other calls on hold, a new connection can then be set up.

Broker`s call

If you havemorethan one connectionactiveat your systemtelephone (call waiting oren quiry call) (max. of four connections), you can talk to these parties alternately. For this, there are up to four (4) softkeys available, depending on the number of connections on hold.

Call with sub

scriber

conn1

...

conn4

Call with sub

scriber

conn1

...

conn4

Call with sub

scriber

conn1

...

conn4

etc.

...

If you have configured connection and line keys (elmeg CS300 only) you can also carry out Broker’s calls between different callers using these keys. Additional information about the corresponding connections is displayed when you press the shift key and the softkeys below» To terminatean active connection, press

conn1«, »conn2«, »conn3« or »conn4«.

T. Youare then returned to the call that was

previously put on hold.

Page 32

Three-party conference

If you have an active connection and a connection on hold at your system telephone, you can initiate a conference call with these two parties. All three parties can speak to one another. Conference calls are not possible with more than two (2) connections at your phone.

Call with sub

scriber 1

conn2

Call with sub

scriber 2

conf

Conference with sub

scriber 1 and 2

To end thethree-partyconference, press thesoftkeybelow »back_to_«. Youarerecon nected with the subscriberof the last previousactive connection. The othersubscriber is then put on hold.

Call transfer(switching)

When a call is transferred, the active subscriber and the subscriber for the connection previously put on hold are always connected with one another. You can initiate an enquiry call yourself (e.g. in order to announce the call) and can then transfer the call.

Call with 1

Subscriber 1

is put on hold

Dial number

Call with sub-

scriber 2

x-fer

Please note that this performance feature (ECT - Explicit Call Transfer) must be supported by the PABX system when transferring two (2) external calls, or, when you use your phone directly on the NTBA, by your network service provider.

Call-Back on busy(CCBS)

Using the function “automatic call-back on busy” you can reach a party whose line is busy as soonas he/she hangsup the handset at theend of his/hercall. You arethen no tified by the exchangeoffice that the partyfor which CCBS hasbeen configured can now be reached. As soon as you accept this information, the selected party is called auto matically. This feature must be applied for at your network service provider. You can configure three call-backs at a time. The call-back is deleted after a time period defined by the networkservice provider (approx. 45 minutes).If you areusing an LCRprocedure (e.g. the LCR procedure of the phone), the »Call-back on busy« function is carried out automatically via your standard network service provider.

btg

Dial number

Subscriber

busy

clbckbusy

If the ISDN system telephone is disconnected from the ISDN network, e.g. by parking a call, a requested call-back on busy is canceled.

Page 33

5.7 Other functions (CD-ROM)

The detailed Operator's Manual on the enclosed CD described other functions supported by this phone, for example:

Rejecting or forwarding of calls during a call phase

•

Muting (deactivating the microphone to,for example,make a room inquiry

•

call) Speaker function (activating a built-in speaker while the ongoing call is

•

continued over the handset) Hands-free calling (a call is conducted using the built-in microphone and

•

speaker instead of over the handset) Operation of the telephone via an optional headset that can be connected

•

Announcement and intercom functions to other (system) telephones

•

(elmeg CS300 only) Parking and unparking of calls on the same ISDN connection

•

Malicious call identification (MCID) during ongoing call and after the caller

•

has hung up the handset Keypad or DTMF/ pulse dialing (controlling of function or performance

•

features from the exchange, or in a PABX system during an ongoing call) Charges (view or clear charge detail accounts for individual MSNs, for the

•

previous call, or the sum of the charges accrued)

•

CTI via TAPI (Standard interfaces through which the telephone and computer communicate and work together)

5.8 Service Functions (CD-ROM)

The following service functions are available in the telephone and are described in the detailed Operator's Manual on the enclosed CD.

•

Read out firmware version and other information via the telephone

•

Setting the telephone using the programs on the elmeg WIN-Tools CD: Configuration Manager, Phone Directory Manager, Download Manager and LCR Manager

•

Download of new firmware via the RS232(V.24) interface, or the ISDN connection

•

RESET - Clearing of all data to return to the initial status

Page 34

6 Declaration of conformity

Page 35

7 Index

Accepting a call . . . . . . . . . . 24

call waiting . . . . . . . . . . . 29

no number transmission

(COLR) . . . . . . . . . . . . . 24

Automatic redialing. . . . . . . . . 25

deactivate . . . . . . . . . . . 26

Broker's call . . . . . . . . . . . . 29

Buttons . . . . . . . . . . . . . . . 4

Call

transfer/switching . . . . . . . 30

using a set number (MSN) . . . 23

Call forwarding

activating. . . . . . . . . . . . 12

deactivating . . . . . . . . . . 13

Call rerouting. . . . . . . . . . . . 12

Call transfer . . . . . . . . . . . . 30

Call waiting. . . . . . . . . . . . . 29

inhibit / enable . . . . . . . . . 13

Call-Back on busy (CCBS) . . . . . 30

Caller list . . . . . . . . . . . . . . 26

select entry. . . . . . . . . . . 28

viewing entries . . . . . . . . . 27

Cleaning the telephone . . . . . . . 2

Conference . . . . . . . . . . . . 30

Connecting the handset connecting

cord . . . . . . . . . . . . . . . . . 8

Connecting the ISDN cord . . . . . 8

Connecting the RS232 cable . . . . 9

Connecting to the PC . . . . . . . . 9

Contents of package . . . . . . . . 2

Direct dialing . . . . . . . . . . . . 18

function keys . . . . . . . . . . 19

programming direct dial

numbers . . . . . . . . . . . . 18

programming dtmf sequence . 18 programming function keys . . 19 programming keypad

sequences . . . . . . . . . . . 18

Display . . . . . . . . . . . . . . . 4

elmeg keyboard extension T300

programming. . . . . . . . . . 20

elmeg T300

programming. . . . . . . . . . 20

Expanded redialing. . . . . . . . . 25

function keys. . . . . . . . . . . . 19

Installation of the telephone . . . . . 8

Maintenance . . . . . . . . . . . . 2

Memo list

select entry. . . . . . . . . . . 28

viewing entries . . . . . . . . . 27

MSN

enter . . . . . . . . . . . . . . 10

entering . . . . . . . . . . . . 10

MSN assignment. . . . . . . . . . 23

Pictographs . . . . . . . . . . . . . 7

Programming function keys . . . . 19

Programming the telephone directory

editing entries . . . . . . . . . 16

making entries . . . . . . . . . 15

Redialing. . . . . . . . . . . . . . 25

automatic . . . . . . . . . . . 25

expanded . . . . . . . . . . . 25

Safety instructions. . . . . . . . . . 1

Page 36

Starting a call . . . . . . . . . . . 22

no number transmission

(CLIR) . . . . . . . . . . . . . 23

Station guarding . . . . . . . . . . 24

Suspending automatic redialing . . 26

Switching a call . . . . . . . . . . 30

TELEDATA-UPDATE. . . . . . . . 14

Telephone

connecting the handset . . . . . 8

connecting the ISDN cord . . . 8

connecting to the PC . . . . . . 9

placing . . . . . . . . . . . . . 2

Telephone number (MSN) . . . . . 10

User interface . . . . . . . . . . . . 3

VIP number . . . . . . . . . . . . 17

editing . . . . . . . . . . . . . 17

programming. . . . . . . . . . 17

WIN-Tools CD-ROM . . . . . . . . 2

Page 37

Brief Description of Functions

Enquiry call

Broker`s call

Three-party conference call

Call transfer with prior notice

btg

Dial number Dial number

Parking

Unparking

Malicious call identification

unpark

Dial number

Enter parking

code

park

Enter par king code

conn1

...

conn4

conf

x-fer

albg

Call forwarding

x-fer

mcid

Dial number

Page 38

Expanded redialing

Automatic redialing

Search num

ber

btg

Dial number

Deactivate automatic redialing

Subscriber

busy

auto

<> O

Search number

Call-back on busy

WFSS

auto ok

btg

Dial number Number busy

Selection of outgoing numbers (MSNs)

Dial number

Activate call forwarding

Deactivate call forwarding

Station guarding

FSSSS

FSSSSO

OFSS

adjust forward

adjust forward off

clbckbusy

msn

delayed

busy

fixed

msn1

...

msn10

msn1

...

msn10

msn1

...

msn10

Dial number

Dialing from caller list, telephone directory or short dialing memory

quiet no/ok complete

S<>

list/tbook/vip

Select entry

Page 39

Warranty Declaration

Insofar as claims filed for elimination of deficiencies (applicable laws) are being processed, these shall be handled via the contractual partners. In addition, elmeg provides the following manufac turer’s warranty:

1. For this device, the company ELMEG GmbH & Co.KG Kommunikationstechnik grants a war

ranty period of 24 months, figured from the date of purchase from the dealer; this must be verified by the original receipt, or other similar documents, in accordance with pertinent, existing guide lines.

2. Warrantyclaims shallbe filedvia aspecialized elmegdealer. Alist ofthe elmegspecialized deal

ers is available for users on the Internet at www.elmeg.de, or via the elmeg information hotline.

3. The voluntary elmeg warranty covers the rectification of any damage or deficiency that occurs

during the warranty period and which is demonstrably due to material or production faults.

4. Not includedinthis voluntary warrantyaredamage and deficienciesresultingfrom incorrect con

nection, from improperhandling, from non-observance ofthe programming instructionsorinstruc tions for use, or from force majeure. The voluntary elmeg warranty does not cover installation and programming workperformed by the specialized dealer. In particular,no claimcan be made for in stallation or programming worktobeperformed free of chargebythespecialized dealer. The volun tary elmeg warranty does not cover deficiencies which have a negligible effect on the value or us ability of the device. Further costs, such as for installation, transport and travel expenses are ex pressly excluded from the elmeg warranty.

5. It isat the discretionofelmeg to replacethe device withanidentical one insteadof performing re-

pairs. Furtherclaims fordamage are not permissible. Any data stored in thedevice willbe lostafter repair work or replacement of the device.

6. The voluntaryelmegwarranty is nullified ifchangesare made to theproduct,or when theproduct

is operated in a country for which it was not developed nor produced.

7. Fulfillment of the voluntary elmeg warranty presupposes that the device has been packed com-

plete and protected against breaking and impacts (if possible in the original packaging) and shipped with the warranty certificate from the specialized dealer.

8. If testing reveals that there are no grounds for warranty claims, or that the product does not ex

hibit any deficiencies, the costs for repair work and testing shallbe borne by the user. The special ized dealer processing the claimarising from the voluntary elmeg warranty is authorized to charge these costs to the user.

9. Services arisingfromthe voluntary elmeg warrantyeffectneither an extension ofthewarranty pe

riod, nor do they mark the beginning of a new term for the voluntary warranty.

10. Warranty claims according to applicable law filed by the end customer shall neither be ex

cluded, nor restricted by this independent manufacturer’s declaration.

the publisher and exact designation of sources, regardless of the type and form of media used in the process (mechanical or electronic).

Function and logic descriptions for this documentation which refer to software products of other manufacturers are based on the software in use at the time of generation or print. Poduct and/or company names used in this documentation may be registered trademarks.

Page 40

This device meets therequirements stipulated by theEC guidelines:

1999/5/EG R & TTE

The elmeg ISDN-telephone has therefore been given the CE mark.

ELMEG GmbH & Co.KG Kommunikationstechnik Vöhrumer Str. 30 D-31228 Peine

http://www.elmeg.com

Subject to changes 5160 037360.5 version 09-2002 / 10x4

elmeg C300 - CS300

elmeg C300, CS300 Reference Manual

Table of contents

7 Index