Eliwell TelevisGo User Manual
TelevisGo
MANAGEMENT AND MONITORING
Monitoring and control have never been this easy
TelevisGo is a family of devices used to
monitor, control and manage commercial
refrigeration installations from a distance.
USER
MANUAL
CONTENTS
1. USING THE MANUAL ........................................................................................... 5
2. INTRODUCTION .................................................................................................. 6
2.1 GENERAL DESCRIPTION ................................................................................................................................................6
2.2 FEATURES/MODELS .......................................................................................................................................................6
2.2.1 INTERFACE .....................................................................................................................................................................................................................................6
2.2.2 SPECIFICATIONS AND REGULATORY FRAMEWORK ...........................................................................................................................................................6
2.2.3 REGULATIONS ...............................................................................................................................................................................................................................6
2.2.3.1 Compatibility with EN12830 standard ................................................................................................................................................................................6
2.2.3.2 Application information sheet ..............................................................................................................................................................................................7
2.2.4 LANGUAGES SUPPORTED .........................................................................................................................................................................................................7
2.3 COMPATIBILITY ................................................................................................................................................................7
2.3.1 BROWSERS SUPPORTED ............................................................................................................................................................................................................7
2.3.2 TYPES OF NETWORK THAT CAN MONITORED .....................................................................................................................................................................7
2.3.3 COMPATIBLE MODEMS ..............................................................................................................................................................................................................8
2.3.4 RANGES OF DEVICES SUPPORTED ..........................................................................................................................................................................................8
2.4 DISCLAIMER AND PC CONFIGURATION ...................................................................................................................8
2.5 ACCESSORIES AVAILABLE ............................................................................................................................................9
2.6 SOFTWARE TOOLS ........................................................................................................................................................9
3. MECHANICAL INSTALLATION .......................................................................... 10
3.1 GENERAL WARNINGS ................................................................................................................................................. 10
3.2 PACKAGE CONTENTS ................................................................................................................................................. 10
3.3 MECHANICAL INSTALLATION ................................................................................................................................... 10
3.4 CONNECTIONS ON THE DEVICE ............................................................................................................................. 10
3.4.1 CONFIGURING NETWORK DEVICES .................................................................................................................................................................................... 11
3.4.2 RS-485 CONNECTION .............................................................................................................................................................................................................. 11
3.4.3 LAN-ADAPTER CONNECTION ............................................................................................................................................................................................... 12
4. USER INTERFACE ............................................................................................... 13
4.1 LOGIN .............................................................................................................................................................................. 13
4.2 WELCOME PAGE .......................................................................................................................................................... 13
4.3 PAGE STRUCTURE ........................................................................................................................................................ 14
4.4 NAVIGATION MENU .................................................................................................................................................... 14
4.5 STATUS BAR ................................................................................................................................................................... 14
4.6 ACTION/COMMAND ICONS ..................................................................................................................................... 14
4.7 STATUS ICONS .............................................................................................................................................................. 15
5. INSTALLATION / MAINTENANCE ..................................................................... 16
5.1 DEVICE SETTINGS ........................................................................................................................................................ 16
5.1.1 SETTING DATE&TIME ................................................................................................................................................................................................................ 16
5.1.2 ENTERING THE PLANT NAME ................................................................................................................................................................................................. 16
5.1.3 SETTING NETWORK IP/DNS .................................................................................................................................................................................................... 16
5.2 NETWORK SCAN AND DEVICE NAMING ............................................................................................................... 17
5.2.1 DEFINING INTERFACES ............................................................................................................................................................................................................ 17
5.2.2 CONFIGURING THE DEVICE NETWORK .............................................................................................................................................................................. 19
5.2.3 NAMING NETWORK DEVICES MANUALLY OR FROM FILE .............................................................................................................................................. 20
5.2.4 NAMING NETWORK DEVICES FROM FILE ........................................................................................................................................................................... 21
5.2.5 SETTING THE DATA LOGGING INTERVAL ............................................................................................................................................................................ 21
5.2.6 GENERAL SYSTEM SETTINGS ................................................................................................................................................................................................. 22
5.2.7 START LOGGING ........................................................................................................................................................................................................................ 24
5.3 MANAGING USER PROFILES / MULTIPLE USERS AND DEFAULT PAGE ........................................................... 24
5.4 SCHEDULED ACTIVITIES ............................................................................................................................................. 26
5.4.1 VIEWING SCHEDULED ACTIVITIES ........................................................................................................................................................................................ 26
5.4.2 ADD, EDIT OR REMOVE SCHEDULED ACTIVITIES ............................................................................................................................................................. 27
5.4.2.1 Details..................................................................................................................................................................................................................................... 27
5.4.2.2 Scheduling ............................................................................................................................................................................................................................ 28
5.4.2.3 Action ..................................................................................................................................................................................................................................... 29
5.4.2.4 Filters ...................................................................................................................................................................................................................................... 30
5.4.3 STARTING SCHEDULED ACTIVITIES ...................................................................................................................................................................................... 33
5.5 ENERGY RESOURCES .................................................................................................................................................. 33
6. ALARM MANAGEMENT .................................................................................... 35
6.1 INTRODUCTION ........................................................................................................................................................... 35
6.2 NEW ALARM ALERT/MESSAGE ................................................................................................................................. 35
6.2.1 SETTING UP/SENDING ALARM MESSAGES ........................................................................................................................................................................ 36
6.2.2 RECIPIENT CONFIGURATION ................................................................................................................................................................................................. 36
6.2.2.1 Summary ................................................................................................................................................................................................................................ 36
6.2.2.2 Alarm categories .................................................................................................................................................................................................................. 36
6.2.2.3 Actions ................................................................................................................................................................................................................................... 38
6.2.2.4 Time intervals ........................................................................................................................................................................................................................ 40
6.2.3 MEDIA CONFIGURATION ........................................................................................................................................................................................................ 42
6.2.3.1 Media Priority ........................................................................................................................................................................................................................ 43
6.2.3.2 Media Settings ...................................................................................................................................................................................................................... 44
7. USER: OPERATION ............................................................................................ 45
7.1 ALARM DISPLAY ............................................................................................................................................................ 45
7.2 DATA DISPLAY ............................................................................................................................................................... 45
7.2.1 REAL TIME DATA ........................................................................................................................................................................................................................ 45
7.2.2 DATA ARCHIVE ........................................................................................................................................................................................................................... 47
7.2.2.1 Data archive graphs ............................................................................................................................................................................................................. 49
7.2.3 ENERGY RESOURCES REPORT ............................................................................................................................................................................................... 51
7.2.4 ENERGY RESOURCES GRAPH ................................................................................................................................................................................................. 51
7.2.5 REAL TIME ALARMS ................................................................................................................................................................................................................... 52
7.2.6 ALARM LOG ................................................................................................................................................................................................................................ 53
7.2.7 DOWNLOAD DATA ................................................................................................................................................................................................................... 54
7.3 NETWORK COMMANDS FOR DEVICES ................................................................................................................. 54
7.3.1 PARAMETERS .............................................................................................................................................................................................................................. 55
7.3.2 RVD ............................................................................................................................................................................................................................................... 56
7.3.3 CHANGING THE LANGUAGE ................................................................................................................................................................................................. 57
8. SYSTEM UPGRADE AND BACKUP METHODS ................................................. 58
8.1 SYSTEM BACKUP AND RESTORE .............................................................................................................................. 60
9. SCHEDULED ACTIONS - ADVANCED SETTINGS .............................................. 61
10. ADVANCED DIAGNOSTICS TOOLS ................................................................ 62
10.1 FILE DOWNLOAD ...................................................................................................................................................... 62
10.2 RESET ADMINISTRATOR PASSWORD.................................................................................................................... 63
11. REMOTE DATA DOWNLOAD PROTOCOL ...................................................... 64
12. FAQS ................................................................................................................ 65
13. WARNINGS ...................................................................................................... 66
TelevisGo Page 5/68
To allow quick, easy reference, the manual has been designed with the following features:
Important!: Information that the user must be aware of to prevent any damage to the system or hazards to
people, devices, data, etc. Users MUST read and take note of these sections.
Indication/highlighted text: further information on the topic in question that the user should be aware of.
Suggestion: a suggestion that could help the user to understand and make better use of the information provided.
1. USING THE MANUAL
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2.1 GENERAL DESCRIPTION
TelevisGo is a range of monitoring, control and remote control devices for commercial refrigeration and air-conditioning
installations.
It features a web-based remote user interface that can be configured from any PC with an internet connection.
TelevisGo records data, manages alarms and provides remote access to network and controller data to easily monitor HACCP data
and schedule maintenance activities.
It features the following connectivity systems:
• Ethernet interface (internal)
• GSM modem (external – see section entitled “Compatibility”).
• USB ports
TelevisGo also offers remote WEB-based access (see section entitled "Compatibility”) without having to install any extra software.
The user interface supports 5 native languages (Italian, English, Spanish, German and French) although additional languages can be
easily installed later.
TelevisGo is a long-lasting, open platform that can be upgraded with new functions and data exchange capabilities with centralized
systems.
It is the ideal solution for industrial refrigeration and air-conditioning applications. Up to 224 controllers and 3000 resources can be
run on one license.
Access to TelevisGo is easy, intuitive and shortens installation and learning times. The advanced user interface can be accessed via
a PC web browser to analyze data and maintain full control over system operation.
As Administrator, all aspects of the system can be fully controlled via remote access (see "Disclaimer and PC Configuration).
2.2 FEATURES/MODELS
2.2.1 INTERFACE
TelevisGo has an advanced user interface that can be accessed via web browser (*) from any personal computer, in order to analyze
data and control all functions of the plant.
(*) A browser is a programme used to navigate web sites; it is normally included with the Operating System
(Windows, Linux, Mac ...) or can be downloaded and installed free.
2.2.2 SPECIFICATIONS AND REGULATORY FRAMEWORK
The main technical features of TelevisGo are listed below:
• Power supply: DC12V with external 100-240 V ±10%, 50-60 Hz supply
• Max. power absorbed: 10 VA
• Working temperature: 0 … 50°C
• Storage temperature: -20 … 60°C
• Operating/storage humidity: 10...90% (non condensing)
• Maximum number of connectable devices: 224
• Operating System: XP Embedded (English language)
(the license number card is inside the packaging)
• Connections: Ethernet (LAN), external GSM modem (see section entitled “Compatibility”) and built-in USB ports.
• Web-based user interface to configure and control local applications from a distance.
• Remote software update (via internet).
• Less energy intensive thanks to the use of high-performance components which significantly boost power output and
lower consumption.
• Recyclable - fully recyclable materials used (packaging, manuals, etc.)
2.2.3 REGULATIONS
The main regulations/directives which TelevisGo complies with are listed below:
• UNI EN 12830:2001 (HACCP)
• 2002/95/EC (RoHS Directive)
2.2.3.1 Compatibility with EN12830 standard
TelevisGo logs temperatures in accordance with the provisions of EN12830 in the following conditions:
• Network devices: Use only class II rated devices (Eliwell)
• Log temperatures using Televis network resources with Eliwell NTC probes
To guarantee compliance with standard EN12830, select data logging for analogue probes ONLY.
A year's worth of data logging is guaranteed for 1500 analogue resources, at intervals of 15 minutes.
The selection of non-analogue resources may affect archiving performance in terms of variations in the time asynchronous resources
have within the network. In this case, refer to the GUI Web archive management section to check the storage capacity of your own
plant and to set the parameters accordingly, to assure they meet the criteria specified by standard EN12830.
2. INTRODUCTION
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2.2.3.2 Application information sheet
a) Type of data logging:
Suitable to save to archive.
b) General requirements:
- Measurement range: Network devices: use only class II rated devices (Eliwell)
- Supply voltage and frequency: 12V DC with 100-240 V ±10%, 50-60 Hz ±3Hz power unit
- Power failures: Non-volatile internal memory, 10-year duration
c) Requirements for metrological characteristics:
- Maximum permissible errors, temperature measurement resolution and error:
For network devices: depends on the devices
- Logging interval: configurable (default 15 minutes).
- Logging time: 1 year's worth of data guaranteed for 1500 analogue resources, at logging intervals of 15 minutes
- Maximum relative weather measurement error and weather recording error <0.1%
- Response time: <30' with Eliwell controllers and Eliwell NTC probes
- Climate and influence of ambient temperature: 'type A' in air
- Climate and temperature testing under logger storage and transportation conditions: 'type A' in air
- Electrical disturbances and radiated electromagnetic field susceptibility: conforms to EN55022 and EN55024
2.2.4 LANGUAGES SUPPORTED
The software features the following native languages:
• Italian
• English
• Spanish
• German
• French
Additional languages are available and can be requested from Eliwell.
On approval of the request, these languages can be installed separately.
2.3 COMPATIBILITY
2.3.1 BROWSERS SUPPORTED
TelevisGo is compatible with the following browsers:
• Internet Explorer 7 or later
• Mozilla Firefox 3.5 or later
To speed up navigation:
To make WEB navigation faster and more effective, we recommend:
1) Enabling the browser cache. This means pictures don't have to be reloaded at each connection, making navigation quicker and
more responsive.
IMPORTANT!
Incorrect configuration of the cache could lead to pages not being refreshed properly!
The following settings are recommended:
• Microsoft Internet Explorer:
• Internet Options Window
General Browsing History Settings
• Check for newer versions of stored pages should be set to "Auto".
• Mozilla Firefox:
• Tools window
Advanced Network
• Override automatic cache management must NOT be selected.
NOTE: Clear the cache every time the application has been updated.
2) Use a browser that shows even partially loaded data before the whole page loads, which makes navigation quicker and more
responsive. For networks with over 700 resources, we recommend using browsers with more efficient JavaScript engines, such
as Firefox 3.5 or IE8 or later. This speeds up the introduction of and interaction with pages containing the network hierarchy (e.g.
Archived data selection / Naming / Network Summary / Offline).
2.3.2 TYPES OF NETWORK THAT CAN MONITORED
TelevisGo has been approved for the following networks:
• “RS-485” networks and gateways using the SerialAdapter232 module (accessory can be purchased separately).
• “LAN” networks using the TCP/IP and gateways using the LAN Adapter module (accessory can be purchased separately).
The Eliwell guarantee extends to the correct use of only one type of network at a time. Some examples of usable networks are
provided below:
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1) Sample RS-485 network 2) Sample TCP/IP network
Bus Adapter
Bus Adapter
Radio Adapter
RS485
uNet
RS485
TCP/IP
100...240 V~
Alimentazione
uNet
Ethernet
RS-485
SerialAdpater232 (picture on left) can only be connected to COM1 or COM2 as it is supplied by them. Other serial
accessories (modems) must be connected to serials COM3 or COM 4.
2.3.3 COMPATIBLE MODEMS
TelevisGo is compatible with RS232-interface GSM modems powered by SIEMENS TC35-type technology.
The GSM modem connection can be done directly via RS232:
RS232RS232
MODEM
(GSM)
N.B.: To ensure it works correctly, the PIN of the modem SIM card must be disabled.
2.3.4 RANGES OF DEVICES SUPPORTED
All devices supported by TelevisGo are listed in the file "Controller_Driver_List.xls” in the "DriverList” directory on the CD
provided. The updated file can also be downloaded from www.eliwell.it.
2.4 DISCLAIMER AND PC CONFIGURATION
Users should be aware of the following:
• The default time zone is GMT+1.
• The default Administrator password is empty (not set); users must enter a password to assure safe and restricted system access.
IMPORTANT!! USERS ARE RESPONSIBLE FOR SAVING AND REMEMBERING THE PASSWORD ENTERED;
ELIWELL HAS NO WAY WHATSOEVER OF RECOVERING A PASSWORD.
• The PC has an FTP server with read and write permission in this folder: C:\Eliwell.
Entry credentials to FTP server:
• User name: Go
• Password: GoZilla
The port used is TCP /IP 21.
NOTE: We recommend modifying the FTP server password.
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• Remote access to the PC is possible:
Remote access is achieved via the UltraVNC application working from the TCP/IP 5900 port.
The default access account is:
• User name: TSUser
• Password: TS
To modify the access mode, go to programme properties.
TSUser belongs to the Administrators group in Windows.
Service Default Account TCP/IP ports Connection application
FTP User name: Go
Password: GoZilla
21 Any FTP client
Remote access User name: TSUser
Password: TS
5900 UltraVNC
• Disconnect the USB mass storage device after maintenance is performed. Leaving a USB mass storage device connected
prevents the PC from restarting properly.
IMPORTANT!!
The PC is dedicated exclusively to running the TelevisGo application.
The installation of any other type of application could impair system stability.
The only installation permitted is an anti-virus software.
Users can choose an anti-virus that best suits their protection policy.
Bear in mind however that an anti-virus in action can adversely affect system performance.
Make sure the anti-virus does not block the TCP/UDP ports used by Televis Compact.
2.5 ACCESSORIES AVAILABLE
The following accessories can be provided for the network connection:
• GSM modem: RS232 GSM modem based on SIEMENS type TC35 technology.
• Serial Adapter232: An interface to connect between the TelevisGo RS232 port (COM1 or COM2) and the RS485 network.
• LanAdapter: LanAdapter is an Ethernet /RS-485 interface module that allows communication via LAN between a
monitoring system and a device network.
The LanAdapter supports controller networks with either Micronet/Televis or MODBUS protocol.
• Wifi LanAdapter: Like the LanAdapter but with a WiFi / RS-485 interface.
• BusAdapter Device with a TTL/RS-485 communication interface to connect Eliwell controllers to cabled supervision
and monitoring networks.
• RadioAdapter: Same as a BusAdapter but with wireless interface for connecting TTl/RS-485 networks.
• SmartAdapter: The SmartAdapter is a ModBUS protocol converter for Televis networks. It allows TelevisNet software to
connect to ModBUS protocol devices via an RS-485 interface.
2.6 SOFTWARE TOOLS
OFFLINE CONFIGURATOR
Offline Configurator is a PC application software that configures controller networks offline by defining abstract structured rules.
Users can create configurations to assign names, alarms and scheduled actions to be applied to the network.
The tool can be downloaded from the Eliwell website on completion of second-level registration.
Register at www.eliwell.it and request level 2 access to the confidential area.
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3.1 GENERAL WARNINGS
IMPORTANT!
Always make sure the device is switched OFF before touching connections.
All operations must be carried out by qualified personnel.
Do not mount devices in extremely damp and/or dirt-laden areas; they are designed for use in places with ordinary or normal levels
of contamination.
Make sure the area near the cooling slots is ventilated.
The admissible ambient temperature range for correct operation is between –5°C and +40°C.
3.2 PACKAGE CONTENTS
The package contains:
• TelevisGo device
• Power unit and power cable
• CD with manuals, list of compatible devices and examples of how to upgrade device
3.3 MECHANICAL INSTALLATION
TelevisGo was designed for wall or panel-mounting.
Secure the device to the wall/panel with 4 screws (not supplied) to match the holes illustrated in the figure below.
274.00 mm
155.00 mm
Hole A
Hole C
Hole B
Hole D
3.4 CONNECTIONS ON THE DEVICE
The following connections are to be found on the front and back of the controller:
VGA USB
USB
COM3
LAN
COM2
COM4
KBD
240.00 mm
1) Connection to 12V DC power supply
2) COM1 (RS232) port
3) VGA monitor connection
4) 4 USB connections
5) COM3 (RS485) port
6) COM4 (RS485) port
7) LAN RJ45 connection
8) COM2 (RS232) port
9) PS2 keyboard connection
10) LED power supply and HDU
11) 2 USB connections
12) Audio minijack socket
13) PowerON/powerOFF button
14) Not used
3. MECHANICAL INSTALLATION
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Modules and system devices must be connected using a cable with 0.5 mm2 conductors. There must be no more than 2km between
TelevisGo and the last module. Comply with relevant applicable legislation when laying data transmission cables.
Use a shielded cable (i.e. Belden cable model 8762 with PVC sleeve, 2 conductors plus braiding, 20 AWG, nominal capacity
between conductors 89pF, nominal capacity of 161pF between conductor and shielding).
Remember to insert a 120Ω, ¼W resistor between the “+” and “-“ terminals of the last device in the network.
To switch the device off, press and hold button (13) for 4 seconds (to prevent any accidental switching off). In the event of
a blackout, the PC and application restart automatically when mains power is returned.
3.4.1 CONFIGURING NETWORK DEVICES
Before scanning the network with TelevisGo, each device in the network must be assigned a unique address by setting parameters
“FAA” and “dEA”.
3.4.2 RS-485 CONNECTION
An example of a RS-485 network is provided in the figure below.
Bus Adapter
Bus Adapter
Radio Adapter
RS485
uNet
RS485
It features: 1 SerialAdapter232, 2 BusAdapters, 1 RadioAdapter and 4 ID controllers.
The SerialAdpater232 adapter can only be connected to COM1 or COM2 as it is supplied by them.
Other serial accessories (modems) must be connected to serials COM3 or COM4.
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3.4.3 LAN-ADAPTER CONNECTION
The figure below shows a LAN/Ethernet network.
TCP/IP
100...240 V~
Alimentazione
uNet
Ethernet
RS-485
It features: 1 LanAdapter and 4 ID controllers.
NOTE: Signal propagation in an Ethernet network depends on bus traffic, making access times to the LanAdapter non-
deterministic and potentially influencing access time to the RS485 sub-network.
NOTE: If connection proves difficult, check if the right profile has been assigned to the network; if not, modify accordingly (see
section entitled “Interface definition”)
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TelevisGo has an advanced user interface that can be accessed via web browser (*) from any personal computer, in order to analyze
data and control all functions of the plant.
(*) A browser is a programme used to navigate web sites; it is normally included with the Operating System
(Windows, Linux, Mac ...); alternatively, it can be downloaded and installed as freeware.
TelevisGo must be switched on and connected to the internet to access the web interface.
Open a compatible browser and enter the device address:
http:// <TelevisGo IP Address>
The factory-set parameters are as follows: <TelevisGo IP Address> = 192.168.50.50 Subnet mask:= 255.255.0.0
To assure the proper function of the PC - TelevisGo connection (Ethernet), the PC must have an IP address configured that is
compatible with the TelevisGo subnet mask (normally the same Subnet mask and IP address, in which only the fourth numerical
block changes to be different for each element in the network).
For more detailed information and special installations, contact the network administrator).
4.1 LOGIN
You must log in before you can access any TelevisGo functions.
The web login page is used to select the user interface language; the application is set by
default to the browser language.
If you are using Internet Explorer for example, you can check the current language by
going to:
Tools > Internet Options > Languages. (button
in Internet Explorer 9)
At the top of the login area there are several TelevisGo status icons:
• Plant name.
• TelevisGo status.
• Data logging status (started, stopped).
• Alarm status (active, acknowledged, sleeping).
For further details on icons, see status icons table.
The default is a predefined user profile (account) with the following credentials:
• User: Administrator
• Password: 0 (zero)
Select the check box "Save this information" and the system will remember the user
name and language selected the next time you log in.
User name:
Plant name:
Televis Go
Versione 5.0.0.0
Password:
User interface language:
Save this info
English
Administrator
Login
TelevisGo
4.2 WELCOME PAGE
TelevisGo
Eliwell Controls
Software version: 5.0.0.0
O.S. version: 5.0.0
Boot loader compatible version: 5.0.0.0
Interface identifier: 0
Page last update on: 7.39.34
Plant identification Networks found
Devices 15
Interface identifier: 999
Devices 1
Device number: 16
60
Maximum number of devices:
Televis Go
Informazioni
Data » Overview
Alarms ComputerSettingsToolsData
Overview Real time table Historical table Historical chart
Energy report Energy chart
4. USER INTERFACE
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The welcome page (see picture above) displays information on the current status of the installation:
• Plant name.
• Program version: the program version installed on TelevisGo.
• Networks found: number of devices found for each interface.
4.3 PAGE STRUCTURE
All pages in the web application have the same structure, i.e.:
• Navigation menu at the top.
• Work area in center.
• Status bar at the bottom.
4.4 NAVIGATION MENU
The navigation menu is shown at the top of the page and contains the hypertext links to the different sections of the application:
• Data
• Alarms
• Functions (Tools)
• Settings
• Computer
Data Alarms Functions Settings Computer
Each menu has a number of associated commands listed under the menu bar (sub-menu) (e.g. "general view", "real time table",
"historic table"...).
Clicking a menu changes the sub-menu but not the current page.
Clicking a sub-menu heading changes the current page.
4.5 STATUS BAR
The status bar is always shown at the bottom of the window, providing important information of system status. The Status Bar
contains the following icons and text:
• Plant name
• Data logging: Indicates TelevisGo logging status (running /not running).
• Alarm Status: The icon takes the form of the current alarm status, as described in the icons legend.
• User (Group): indicates the name of the current user. The group of origin is contained in the brackets. Access rights
depend on the group of origin; all users from the same group are given the same access rights.
There are another two icons on the right side of the status bar:
• Welcome page: provides quick access to the welcome page.
• Exit: ends the current session and returns you to the login page.
Plant name Data logging Alarm status User (Group) Welcome page Exit
4.6 ACTION/COMMAND ICONS
Add element
Remove selected
element
Modify selected
element
Save changes Cancel changes
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4.7 STATUS ICONS
The user interface has a series of indicator icons giving instant feedback on the status of the resource the icon represents. The icons
appearing in the different pages of the application are listed below, with an explanatory description:
Icon Description
Logging
status
TelevisGo data logging running.
TelevisGo data logging not running.
No controller network configured.
Alarm status
Indicates that the alarm is active.
Indicates that the alarm is active and has been noted by the user.
Indicates that the alarm in question has already ended.
Indicates that the alarm has never been active.
No alarm status information available.
(check status of plant connection and data logging).
Resource status
/
Compressor: On / Off.
/
Defrost: On / Off.
/
Port: Open / Closed.
/
Fans: On / Off.
Inputs and
regulators
Analogue input.
Digital input.
Associated device.
Alarm-type resource.
NO LINK
Nolink: indicates that the device in question cannot be reached.
Access
to the application
Home: return to start page (plant data - welcome page or page specified by
the user).
Exit: disconnects the user from the application and goes back to the login
page display.
Saving
configuration
Save naming: used to save the network naming and alarm delay settings
directly on the TelevisGo device.
Apply naming: used to apply previously saved naming and alarm delay
settings to the current network.
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To install TelevisGo, you have to set up the device and the network of devices it is connected to first.
This can be done via the WEB interface.
NOTE1: Before scanning the network with TelevisGo, each device in the network must be assigned a unique address by
setting parameters “FAA” and “dEA” (family:device).
NOTE2: On plugging in, TelevisGo does not switch on immediately as some checks are run automatically and the software
is loaded (takes about 30 seconds).
5.1 DEVICE SETTINGS
5.1.1 SETTING DATE&TIME
To set the plant name and date & time in the device, go to:
Computer Information General
To access this section, data logging must be suspended (see Data Logging section).
In the window that opens, click the
icon or Edit.
Now you can enter the date and time then click the
icon or Save.
The date and time can be imported directly from your computer by clicking the “Use client date/time” button.
Click the
icon or Cancel to exit without saving the changes.
If you change page without saving, any changes made will be lost (the same as clicking Cancel).
IMPORTANT: Changing the date/time may cause your Web session to expire. In this case, you may need to re-connect.
5.1.2 ENTERING THE PLANT NAME
To set the plant name in the device, go to:
Computer Information General
In the window that opens, click the
icon or Edit.
You can now enter the Plant name then click the
icon or Save.
Click the
icon or Cancel to exit without saving the changes.
If you change page without saving, any changes made will be lost (the same as clicking Cancel).
5.1.3 SETTING NETWORK IP/DNS
To set the network IP/DNS, go to:
Computer Information Network Settings
In the window that opens, click the icon or Edit.
5. INSTALLATION / MAINTENANCE
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Page last update on: 7.39.34
Computer » Information » Network settings
Alarms Computer
Settings
ToolsData
General
Information
Upgrade Reboot Update license
Network settings
IP Address
Obtain an IP address automatically (DHCP)
Use the following IP adress:
IP Address
Edit Save Cancel
Subnet mask
Gateway
DNS
10 39 4 103
255 255 255 0
Obtain the DNS server IP address automatically
Use the following server DNS addresses:
Preferred DNS server:
Alternate DNS server:
10 39 4 15
10 39 4 16
10 39 4 12
:
Proxy Settings
Proxy - SOCKS - Domain resolution
Proxy - Ignore local addresses
Proxy - Enabled
Proxy - Protocol
Proxy - Server address
Proxy - Server port
Proxy - User
Proxy - Password
Native DNS
SOCKS 5
Depending on the network (contact the network administrator for necessary information), enter the following information:
1) IP address: set if the DHCP (dynamic address) or manual IP (static address) is to be used.
• If the automatic IP has been set, when the device is restarted, it will connect using the values received from the network,
which may vary each time.
• If the manual IP has been set, when the device is switched on, it connects using the same values all the time, which must
be saved in the following order: IP address, Subnet mask and Gateway.
2) DNS address: set if the automatic DNS (dynamic address) or manual DNS is to be used.
3) Proxy Configuration: set proxy server parameters (the system must be restarted after setting these parameters):
• SOCKS - Domain name resolution : native DNS, Proxy or DNS via proxy
• Ignore for local addresses: when selected, TelevisGo will not use the proxy server to resolve addresses within its own
sub-network.
• Enable: select if the SOCKS server requires authentication.
• Protocol version: 4, 4a, 5 or HTTP Proxy
• Server address: IP address of SOCKS server
• Server port: SOCKS server access port
• User: user name for SOCKS server authentication
• Password: password for SOCKS server authentication.
To save data entered, click the
icon or Save.
Click the
icon or Cancel to exit without saving the changes.
If you change page without saving, any changes made will be lost (the same as clicking Cancel).
5.2 NETWORK SCAN AND DEVICE NAMING
5.2.1 DEFINING INTERFACES
To define system interfaces, go to:
Settings Interfaces Scan
To access this section, data logging must be suspended (see Data Logging section).
In the new page that opens, click the icon or Manage interfaces.
A window will open in which you can enter/edit interfaces.
To add a network, click the
icon or Add, and a screen with the following options will open:
TelevisGo Page 18/68
• Interface type: type of network interface:
a) Serial Adapter
b) LanAdapter (TCP/IP)
Serial Adapter (Fig.1) example:
• Port: physical communication port used by TelevisGo (COM)
• Protocol: type of communication protocol.
a) Micronet
b) Mixed & Smart (Micronet with Modbus sub-network after a
SmartAdapter)
c) Mixed native (Micronet and Modbus together)
Lan Adapter example (Fig.2):
• Address: set the device IP address.
• Port: virtual TCP/IP navigation import.
• Protocol: type of communication protocol.
a) Micronet
b) Mixed & Smart (Micronet with Modbus sub-network after a
SmartAdapter)
c) Mixed native (Micronet and Modbus together)
• Fieldbus: types of network available:
a) BusAdapter: RS485 serial network
b) LanAdapter: LAN type network
c) LanAdapter Wifi: LAN network + Wifi
d) LanAdapter Radio: LAN network + RadioAdapter
e) RadioAdapter: RS485 network + RadioAdapter
f) SmartAdapter: RS485 network + SmartAdapter
Fig.1
Interface
type
Fieldbus
Details
SerialAdapter
LanAdapter
Port
Protocol
BusAdapter
Micronet
Fig.2
Interface
type
Fieldbus
Details
SerialAdapter
LanAdapter
Address
Port
Protocol
LanAdapter
Micronet
56789
192 168 1 1
On selection of the icon or Edit, after selecting the network to be modified, the same screen as "Add" opens where you can
change all previously entered values.
Click the
icon or Save to save all data entered or changes made. When using a LANAdapter network, we recommend you always
use the “Test connection” key to check communication between TelevisGo and the device itself.
Click the
icon or Cancel to exit without saving the changes.
To remove a network, select it then click the
icon or Remove.
Click the
icon to go back a menu.
If you change page without saving, any changes made will be lost (the same as clicking Cancel).
TelevisGo Page 19/68
5.2.2 CONFIGURING THE DEVICE NETWORK
To set up a network of devices, go to:
Settings Interfaces Scan
To access this section, data logging must be suspended (see Data Logging section).
Now click the
icon. This page opens:
Page last update on: 7.39.34
Select all Deselect all Manage Interfaces
LAN Adapter
Interface
ID Address Fieldbus Discovery range
0
192.168.0.1
From
to
00
LanAdapter 00 14 14
Naming
Out of network
Discovery
View
12 34
A list of all available and previously defined interfaces is displayed (see the Defining Interfaces section) along with associated
settings (name, ID, address....).
Set the scan range using pop up menus 1, 2, 3 and 4.
The default ranges are: 00:00/14:14 for Micronet networks and 00:00/15:15 for Mixed networks.
To start scanning or to find network devices, click the
icon.
NOTE:
Scanning the full range can take a few minutes.
Likewise, it could take even longer if there are any unused addresses (the system makes more than one attempt when it doesn't
receive a reply) or if a Mixed network is being used.
On completion, the following window opens:
LAN Adapter
Interface
Interface
identifier
DevicesAddress
0 192.168.0.1 1
Address Description State
New0 02:00 0.00:00 ID 974LX02:00
A
B
Line A identifies the network scanned. Line B and subsequent lines list devices associated to the network.
The colour of each line has a specific meaning:
• GREEN: new device located in the network
• BLACK: existing network device
• GREY: device not located, part of previous network but possibly no longer present.
• RED: device for which TelevisGo has no internal driver.
On completion, click Save to save all data logged.
Click the
icon to go back a menu.
If you change page without saving, any changes made will be lost (the same as clicking Cancel).
IMPORTANT: in the following circumstances, a second scan must be performed:
• If one or more devices have been added
• If the drivers of one or more TelevisGo controllers have been updated.
• If you have enabled/disabled one or more controller resources by changing some parameters.
• A device changed alarm is displayed.
TelevisGo Page 20/68
5.2.3 NAMING NETWORK DEVICES MANUALLY OR FROM FILE
To name a network device manually, go to:
Settings Interfaces Naming
The following page opens:
Select devices
Network naming rules
Browse...
Execute
(.xml)
File to be loaded
LAN Adapter
Interface ID DevicesAddress
0
192.168.0.1
15
Name
Alias
Alias (short)
Resources
110.02:00 ID 974LX
Analog input 1
Door
Alarm output
Compressor 1
Defrost 1
Evaporator fans 1
Door open
NOLINK
Analog input fault 1
Exceeded the high Input threshold 1
Exceeded the low Input threshold 1
Nome
Alias
Alias
(short)
Delay
(minutes)
Compact 999 1
Nome Alias Alias (short) Resources
999.14:14 TelevisCompact 7
0
0
0
0
0
0.02:01 ID 974LX
11
A
B
C D
E
G
F
Cancel filtersExpand all Collapse all
Save Cancel
Take naming snapshot
Legend
Filter devices
Description
Filter resources
Analogue inputs
Digital Inputs
States
Alarms
Show helpers
Show table header
Legend
H
I
L
M
N
Devices viewed can be filtered by Description (or part description) (I) or by type via Device Filters (L).
Clicking the Cancel Filters (H) button will reset all filters defined (all device filters enabled).
The table heading and key (M) can be viewed/hidden.
Press button F to expand the list of devices present in the network.
In boxes A and B the device can be associated to an "Extended Name" (A - Alias) and a "Short Name" (B - Short Alias). Both can
be up to 25 characters long. You will need the “Short Name” to manage TXT messages.
Valid characters:
• Upper case (A, B, C, …)
• Lower case (a, b, c, …)
• Numbers (1, 2, 3, …)
• Some special characters (: , - , _ , <space>)
Press button G to expand the list of resources belonging to the device.
In boxes C and D, an "Alias" (C) and a "Alias (short)" (D) can be associated, using the same rules applied to the device Description
and Alias.
If the resource is an alarm, box E opens. The "Delay time" (Tr) before which an alarm will be signaled can be entered in this box (the
alarm doesn't generate an alarm message/alert if it is shorter than the Tr time set (in minutes). This alarm will not be shown in the
alarm screen).
Click the
icon or Save (H) to save all data entered or changes made.
If you change page without saving, any changes made will be lost (the same as clicking Cancel).
N.B.: The devices also include the TelevisGo with all its resources.
There are two icons on the status bar, the function of which is:
•
Capture naming snapshot (H): to save naming settings and network alarm delays in TelevisGo.
Clicking this button opens the file automatically (in .xml format) with the saved settings, allowing users to save a backup
file.
IMPORTANT: using the icon to save settings overwrites any previously saved information.
The browser may issue a warning message asking you to confirm if you want to download the file; this depends on
your browser security settings.
Network devices can be named by applying the settings listed in an xml file generated by the OfflineConfigurator application (see the
associated manual) or saved via the Capture naming snapshot function (H):
• The file and settings to be applied can be selected in the File to load (N) box.
• Clicking Run applies settings to all network devices matching the rules contained in the xml file.
TelevisGo Page 21/68
5.2.4 NAMING NETWORK DEVICES FROM FILE
Network devices can be named by applying the settings in a specific xml file generated by the Offline Configurator application (see
the associated manual).
Go to:
Settings Interfaces Device Template
LAN Adapter
Interface ID DevicesAddress
0
192.168.0.1
15
Name
0.02:00 ID 974LX
0.02:01 ID 974LX
Compact 999 1
999.14:14 TelevisCompact
Legend
Filter devices
Description
Filter resources
Analogue inputs
Digital Inputs
States
Alarms
Show helpers
Show table header
Legend
Select devices
Select a device template
Browse...
Execute
(.xml)
File to be loaded
Device template
Select all Deselect all
Expand all
Collapse all Cancel filters Apply
The page is very similar to the one in Naming Network Devices Manually or From File, as regards both the device and associated
functions (for the meaning of many controls).
The file and settings to be applied can be selected in the File to load (A) box.
Clicking Run will load the template and make it available in the drop-down menu (D).
Clicking the Apply (C) button will apply the current template settings (D) to all network devices selected via the check box to the
left of the name (B).
The following buttons are presented at the top:
•
Select All: to select all devices in the list.
•
Deselect All: to deselect all devices in the list.
•
Expand All: to view all devices in the interface.
•
Collapse All: to hide all devices in the interface.
• Cancel Filters: to cancel all filters applied.
5.2.5 SETTING THE DATA LOGGING INTERVAL
A data logging interval must be set. The time set (in minutes) is the interval (sample) in which data from the selected resource will be
logged.
Data on Statuses, Alarms and Digital Inputs is not logged in this interval. In these cases, data is recorded when these parameters
change and not over a set interval. To set the interval, go to:
Settings Data Archive Control
To access this section, data logging must be suspended (see Data Logging section).
On opening this menu, click “Saved data-logging interval in archive”, then click the icon or Edit, enter the number
(hours:minutes:seconds) and click the
icon or Save.
For expert USERS: in
Settings Data Archive Manage
the “Maximum Capacity” (CM) (maximum memory used to save data) is set at 7GB; users can also set the “part of data
archive to be used for circularity” (%CA) (percentage of memory freed when oldest data is deleted each time the
memory reaches full capacity).
The factory-set value is: %CA = 12%.
If you change page without saving, any changes made will be lost (the same as clicking Cancel).
The device will now show the summary in:
Settings Data archive Summary
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