Elite Screens Home2 User Manual

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Electric Motorized Projection Screen
Home 2 Series
User’s Guide
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Important Safety & Warning Precautions
Make sure to read this user’s guide and follow the procedure below.
Caution: The Screen’s Black Top Drop is already set to its maximum drop distance. There is NO extra Black Top Drop in the roller. Please be aware of this as it will void your warranty with Elite Screens. Unapproved changes or modifications (except for cutting the power cord for hardwire installations) to this unit are prohibited and will void your warranty. For more information, please contact our Technical Support Department at (877) 511-1211 Ext. 604.
Please retain this user’s guide for future reference.
To avoid damaging the unit, do not use with any unauthorized accessories not
recommended by the manufacturer.
Handle the unit carefully during transportation to avoid any damages.
To ensure safe and reliable operation, direct connection to a properly grounded power
source is advised.
The power outlet supplying power to the unit should be close to the unit and easily
accessible.
Do not install the unit on uneven or inclined surfaces.
Do not place any heavy objects over the power cord.
Position the power cord properly to avoid creating a trip obstacle.
To avoid an electrical shock or fire, due to a loose contact or short circuit, do not
overload the power cord.
The internal & external parts of this unit are not end user serviceable. Do not attempt to
disassemble this unit by yourself. No one except authorized technicians can open and make repairs to this unit.
Make sure the power source that this unit is connected to has a continuous power flow.
If there is need to use an extension cord, make sure the cord has an equal rating as the
appliance to avoid over heat.
Do not handle the power plug when your hands are wet or your feet are in contact with
water.
Do not use this unit under the following circumstances.
Disconnect the power cord under the conditions of heavy rain, wind thunder or
lightning.
Avoid direct sun light, rain shower and moisture.
Keep away from fire sources and high temperature to prevent this device from
overheating.
Cut off the power supply first before transportation or maintenance.
To avoid possible injury and/or an electric shock, do not attempt to use this screen if
there is obvious damage or if there are any evident broken parts.
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NOTE
Installation Warning
Due to various installation environments, the instructions provided in this user’s guide are for reference only. Please consult a professional installation company for further installation and safety advice. The installer must insure that proper mounting hardware is used to provide adequate strength suitable for the installation. Elite Screens is not liable for any faulty installations. For limit adjustment instructions, please contact our Technical Support Department at (877) 511-1211 Ext. 604.
The Screen’s Top Black Drop is already set to its maximum drop distance. There is NO extra top black drop in the roller. Please be aware of this as it will void the limitation of your warranty.
Individual modifications to this product are prohibited and will void the warranty with the manufacturer. Please contact Elite Screens Customer Service for any questions.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur on a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.
Reorient or relocate the receiving antenna of the device which may be casing the interference. Increase the separation between the screen and the device’s receiver. Connect the equipment into a different power outlet other than the device.
Regardless of the mounting method, the screen should be securely supported so that the vibration or pulling on the viewing surface will not cause the casing to become loose or fall. The installer must insure that the fasteners used are of adequate strength and suitable for the installation location.
Pre-Installation
1. Carefully unpack the screen.
2. Always handle the screen in a leveled position on a clean surface.
3. In order to protect the screen from exposure to stains, keep the screen out of contact with
foreign particles such as dust, sawdust, and/or liquids.
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Please make sure all accessories listed below are included before proceeding.
A. B. C. D. IR Remote RF Remote 3 Way Wall Switch IR Eye Receiver
Red+ Green-
E. F. G. 12V Trigger AAA Batteries Bubble Level
Accessories for Home 2 Series
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Hardware Parts List
QTY
A.
Screw & Dry Wall Anchor
2EA.
B. Bolt 2
C. Masonry Screw & Anchor
2EA.
D. Extruded Hanging Bracket
2
or 3
Hardware Parts List for Home 2 Series
A
B
C D
120” & above x 3
brackets
Please make sure all items listed below are included before proceeding with the installation.
Please consult a professional installer. Elite Screens is not liable for any faulty installations.
1. Insert each Bolt (B) through the right & left slide channel located on the top of the screen’s case.
Installation Instructions
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Top hole for ceiling
installation
Back hole for wall installation
to wall
*
Allow 2” of spacing
2. Slide the Extruded Hanging Bracket (D) through the rail located below the slide channel until it
meets with the top of the Bolt (B) and slightly secure the lug-nuts located on the top & bottom of the bolt to attach the bracket.
3. Mark the installation location to drill your hole. Insert the proper screw and secure the bolts to
the bracket.
4. Example of the Home 2 installed to a wall, ceiling and enclosed.
Flush mount
Flush mount
to ceiling
Enclosed
installation
between the front and back of the screen casing.
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Troubleshooting & FAQ’S
For additional information, please contact Elite Screens at techsupport@elitescreens.com
1. If your screen does not move, please check the power supply. The screen will understandably
not move without power.
2. Make sure the power cord is firmly plugged to the power outlet.
3. Make sure that all cable connections are secure.
4. If the screen works well with the line switch but not with the remote control, please make sure
the remote controls have fresh batteries. Change the batteries every 6 months to ensure proper operation of the remotes.
1. Q: Why does my screen no longer function?
A: Make sure your wall plug has power and that the screen is properly plugged. The fuse on the screen will also need to be checked. Please contact techsupport@elitescreens.com for the location. The tubular motor in this screen is equipped with a thermal relay. This feature will automatically shut off the screen in the event of the motor becoming too hot. This will prevent the motor from overheating. If you should experience this, please let the screen’s temperature decrease for 10-15 min. before usage.
2. Q: How is the screen material cleaned?
A: The screen material can be cleaned with mild soap and water.
3. Q: What type of batteries do the remote controls require?
A: The IR and RF remote controls use AAA alkaline batteries.
4. Q: Can you manually pull down the screen?
A: No, manually pulling down the screen will damage the electronic motor rolling system and void your warranty.
5. Q: How could I setup my Screens IR receiver to work with my learning remote control system
Do you have any IR codes I can use to achieve this? A: Our IR remote controls have been evaluated and entered in to the databases of some Universal remote control manufacturers. Please contact the manufacturer of your remote to inquire about your remotes ability to function with ours. If they have not evaluated our remote
control then the following list of Binary codes will be used for most remote setups. For Spectrum, VMAX2 (Plus), Home2 and CineTension 2 Series Up: 1111 0000 0001 Stop: 1111 0000 0010 Down: 1111 0000 0100
6. Q: What is the gain on the matte white screen material?
A: The matte white material has a gain of 1.1. For detailed information, please visit
www.elitescreens.com/home2
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Home 2 Dimension Table
*Measurement dimensions are intended as a reference only and subject to change without notice. Note: Data Error may be ±1"
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Warranty Policy
Two (2) Year parts and labor warranty from defects in workmanship from purchase date as
follows (except for refurbished units as specified below).
Three (3) Year parts and labor warranty from defects in workmanship for GEMR (Government,
Educational, Military, & Religious) purchases of new product only.
Refurbished Units carry a 90-DAY parts and labor warranty.
Each party will be responsible for one way shipping during the warranty period.
A RMA (Return Merchandise Authorization) number must be issued in order to process a
replacement or to authorize a return for warranty repair. Elite Screens will, at its sole option
replace or repair the defective unit with a replacement *(see exceptions below) after the
defective unit or parts have been received. Once the product is received, Elite Screens will send
out a replacement *unit to the customer by ground service (subject to inventory availability).
Do Not Return Any Unauthorized Items to Elite Screens, as they will be refused and returned
at your expense. The RMA Number must be included on the outside label of your shipping
box. Our warehouse is not authorized to accept returns without an RMA number on the
shipping label.
RMA Numbers are valid for 45 days from the date issued.
Missing Parts must be reported within 7 days of receipt. If reported after 7 days, the customer
will be responsible for shipping and handling fees. If reported after 30 days of receipt, the
customer will be responsible for cost of parts and shipping & handling fees.
*A New or refurbished replacement will be send out to the customer depending on the type of
purchase (new or refurbished) and based on stock availability.
North America only U.S. and Canada
For Warranty and Service requests, please submit an RMA/Service Form at:
www.elitescreens.com/warrantysupportform
Please visit this link for full Warranty information:
www.elitescreens.com/warranty
For Customer Service and Technical questions, please contact Elite Screens at:
Telephone: (877) 511-1211 service@elitescreens.com
Fax: (562) 926-8433 techsupport@elitescreens.com
REMEMBER TO REGISTER YOUR PRODUCT AT:
WWW.ELITESCREENS.COM
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Contact Information
US & Canada Tech Support & Warranty Claim Please contact us at service@elitescreens.com or call +1 877-511-1211 #3 or fax +1-562-926-8433 Europe Tech Support & Warranty Claim Please contact us at service@elitescreens.eu or call +49-(0) 40-30392958 Asia Tech Support & Warranty Claim Please contact us at service@elitescreens.com.cn or call +86-(0) 755-8461-7989 Taiwan Tech Support & Warranty Claim Please contact us at service@elitescreens.com.tw or call +866+2+8990-1999
America: Europe: Elite Screens Inc Elite Screens Europe
16410 Manning Way Cerritos, CA 90703 USA 22087 Hamburg, Germany Tel: +1-877-511-1211 Tel: +49-4030392494 Fax: +1-562-926-8433 Fax: +49-40-49219200
info@elitescreens.com info@elitescreens.eu www.elitescreens.com www.elitescreens.eu
Asia: Elite Screens China Corp.
11, Allée William Penn Longxi Duimianling Industry Zone 92150 Surenes, France Longcheng Longgang District, Tel: +33-1-45064735 ShenZhen GuangDong, China Fax: +33-1-45064735 Tel: +86-(0)755-8461-7989 info.fr@elitescreens.com Fax: +86-(0)755-8461-7669 www.elitescreens.com/fr
info@elitescreens.com.cn www.elitescreens.com.cn
Japan:
Taiwan: Elite Screens Taiwan Corp.
467-2-606 Tsuruma, Machida-shi, 4F., No. 42-1 Wuguan Rd. Wugu Township Taipei Tokyo, 194-0004 Japan County 248, Taiwan (Wugu Industrial Park) Tel: 0120-07-0008 Taiwan (R.O.C) Fax: + 81(0)42-706-9130 Tel: +886+2+8990-1999 info@elitescreens.jp Fax: +886+2+8990+1366 www.elitescreens.jp
info@elitescreens.com.tw www.elitscreens.com.tw
Info.india@elitescreens.com
Lübecker Straße 1
Elite Screens France S.A.S
Elite Screens Japan Corp.
Latin America Contact:
Info.la@elitescreens.com
East Asia Contact:
Info.ea@elitescreens.com
India Contact:
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