Make sure to read this user’s guide and follow the procedures below.
Caution: The screen’s Black Top Drop is already set to its maximum drop distance. There is NO extra
Black Top Drop in the roller. Please be aware of this as it will void your warranty with EliteProAV™.
Unapproved changes or modifications (except for cutting the power cord for hardwire installations) to this
unit are prohibited and will void your warranty. For more information, please contact our Technical Support
Department at (877) 511-1211 Ext. 604.
• Please retain this user’s guide for future reference.
• To avoid damaging the unit, do not use with any unauthorized accessories not recommended by the
manufacturer.
• Handle the unit carefully during transportation to avoid any damages.
• To ensure safe and reliable operation, direct connection to a properly grounded power source is
advised.
• The power outlet supplying power to the unit should be close to the unit and easily accessible.
• Do not install the unit on uneven or inclined surfaces.
• Do not put heavy objects on the power cord and position it properly to avoid creating a trip
obstacle.
• Never overload the power cord to prevent an electric shock or fire due to a loose contact or a short
circuit.
• There are not user serviceable parts in this unit. Do not attempt to disassemble this unit by yourself.
No one except authorized technicians can open and make repairs to this unit.
• Make sure the power source of this unit is connected and has a continuous power flow.
• If there is need to use an extension cord, make sure the cord has an equal rating as the appliance to
avoid overheat.
• Do not handle the power plug when your hands are wet or your feet are in contact with water.
Do not use this unit under the following circumstances.
• Disconnect the power cord under the conditions of heavy rain, wind, thunder or lightning.
• Avoid direct Sunshine, rain shower and moisture.
• Keep away from fire sources and high temperature to prevent this device from overheating.
• Cut off the power supply first before transportation or maintenance.
• Fully disconnect from the power supply when the unit is not in use for a long period of time, as
should be done with any other electric household appliance.
• To avoid possible injury and/or an electric shock, do not attempt to use the screen if there is
obvious damage or if there are any evident broken parts.
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WARNING
Hardware Parts List
Please make sure all parts listed below are included before proceeding with the installation.
A. Snap link Hook x 2-4 pcs (depending on model/size)
The Screen’s Top Black Drop is already set to its maximum drop distance. There is NO extra top black
drop in the roller. Please be aware of this as it will void the limitation of your warranty.
Individual modifications to this product are prohibited and will void the warranty with the manufacturer.
Please contact EliteProAV™ Customer Service for any question s.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur on a particular installation. If this
equipment causes harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or m ore of the
following measures.
Reorient or relocate the receiving antenn a o f the device wh ich may be causing the
interference.
Increase the separation between the screen and the device’s receiver.
Connect the equipment into a different power outlet other than the device.
Pre-Installation
1. Carefully unpack the screen.
2. Always handle the screen in a leveled position on a clean surface.
3. To protect the screen from exposure to stains, keep the screen out of contact with foreign particles
such as dust, sawdust, and/or liquids.
NOTE
Regardless of the mounting method, the screen should be securely supported so that the vibration or
pulling on the viewing surface will not cause the casing to become loose or fall. The installer must ensure
that the fasteners used are of adequate strength and suitable for the installation location.
The installer must ensure that the fasteners used are of adequate strength and suitable for the installation
location. Be sure to use hardware that is rated for the screen’s weight. The steps below are a general method
of wall installation. The parts listed below are not included.
1. Measure and mark the (L) distance between the two holes on the back of each bracket.
2. Drill a pilot hole for each screw/bolt on the marked areas.
3. Install the screw/bolt in the marked areas, leaving about 1/8” of an inch as shown in Fig. 1
4. Hang the screen by aligning the end cap holes to the screws, shown in Fig 2.
The installer must ensure that the fasteners used are of adequate strength and suitable for the installation
location. Be sure to use hardware that is rated for the screen’s weight. The steps below are a general method
of suspended ceiling installation. The parts listed below are not included, excep t for the snap link hook.
1. Measure and mark the (L) distance between the two holes on each side bracket.
2. Drill a pilot hole in the ceiling for each suspension eyebolt.
3. Screw an eyebolt into the ceiling at the marked areas according to the (L) measurement.
4. Attach the snap link through the end cap bracket and connect it to a chain of the preferred length.
5.Connect the chain to the eyebolt in the ceiling.
1. Select the installation location for your screen. Measure the distances between each eyebolt (Shown as
measurements L and A in Fig.1). Mark the installation area on the ceiling based on the measurements
taken. Using the marks as a guideline, drill a pilot hole in the ceiling for each suspension bolt (A).
(
2. Screw an eyebolt into the ceiling at the marked areas for all suspension eyebolts located on the top of
the screen (A/B/C/D). Attach the included snap link to each suspension eyebolt and connect it to a chain
of the preffered length. Connect the chain to the eyebolt in the ceiling.
A. IR Remote B. RF Remote C. IRextended "eye" receiver D. 5-12 volt trig ger cable
(
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Screen Operation
5 ways to control your TensionPro
Fig.1
IR/RF remote
UP
1. IR Remote Control (Item A, Fig 1): The Infrared functions by direct line of
Emergency Manual
RS485 Port
12Volt Trigger Port
IR Receiver Port
Emergency Manual
RS485 Port
12Volt Trigger Port
IR Receiver Port
Example of casing for
200”/235”/250" models
Example of casing
for 300" models
Electric Current: Depending upon region, your screen will operate on 110v, or 220v voltage.
1. After ensuring the power outlet & screen are compatible (voltage), plug the power cord into the power outlet.
2. Once the screen has power, you’ll be able to controlit using any ofthe 4 methodsdescribed below.
Control Switch
Control Switch
The Emergency Manual Control switches are to be used for emergency only. They are not recommended
for everyday use.
sight contact with a beam range of 25 feet. Simply aim the IR remote at the IR
receiver to control the screen.
2. RF Remote Control (Item B, Fig 1): The radio waves eliminate the need for a
direct line of sight with a range of 80 feet.
How to program your RF remote to your screen
When programming your remote, you first must enter the "coding state." While in the coding state,
the screen will give out continuous short beeps. If there is no action made on the remote, the beeps
will cease and the screen will exit the coding state.
1. Enter the coding state.
a. Unplug the screen.
b. Press and hold the UP button while plugging the screen back into the power outlet
c. You should hear the continuous short beeps. (You are in the coding state.)
2. Program your remote.
a. Press the UP button.
b. You should hear 3 short beeps.
c. You are now able to control your screen with your RF remote.
Note: The screen can be programmed to work with up to 20 remotes.
How to deprogram the RF remote
When deprogramming your remote, you first must enter the "coding state." While in the coding
state, the screen will give out continuous short beeps. If there is no action made on the remote, the
beeps will cease and the screen will exit the coding state.
STOP
DOWN
Rev.042417 DR 5 www.eliteproav.com
Deprogram one remote
4. 5-12 volt trigger ( Item D): The built-in 5-12V trigger input allows your screen to synchronize its drop &
3. IR “Eye” Receiver (Item C): The Infrared functions by direct line of sight contact with a beam range of 25
screen.
1. RS485-B
5. RS485
5. Stop Position: 1
B. Control Codes
3. DOWN code: 0xFF 0xAA 0xEE 0xEE0xEE
Reset
Button
1. Enter the coding state.
a. With the programmed remote, press and hold the STOP button.
b. You should hear the continuous short beeps. (You are in the coding state.)
2. Deprogram one remote.
a. Press the DOWN button.
b. You should hear 3 short beeps.
c. Your remote has now been erased from the screen's memory.
Deprogram ALL remotes
1. Preparation.
a. Have a thin, sharp object ready.
b. Remove the cover on the back of the remote.
c. Locate the reset button for next steps.
2. Enter the coding state.
a. With the programmed remote, press and hold the STOP button.
b. You should hear the continuous short beeps. (You are in the coding state.)
3. Deprogram ALL remotes.
a. Press the reset button on back of remote with a thin, sharp object.
b. You should hear 3 short beeps.
c. All remotes have now been erased from the screen's memory.
feet. The IR “Eye” receiver plugs directly into the IR port located on the left side end of the screen (see example
images for port location). Once connected, simply aim the IR remote at the IR “Eye” receiver to control the
rise with the projector’s power cycle. The screen deploys when the projector powers on and will retract when
the projector powers off. Plug the 3.5mm end to the projector’s output port and the 2.5mm end to the trigger
port on the screen’s case (see example images for port location).
Note: You may need to enable this feature in your projector settings.