Elite 1212 Installation Guide

Elite12 SERIES INSTALLATION GUIDE

FEDERAL COMMUNICATIONS COMMISSION

WARNING: This equipment was tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. For more information about radio frequency interference, refer to the section of this manual on Radio and TV interference.

CANADIAN REGULATIONS

This equipment is a Class B digital apparatus that complies with the Radio Interference Regulations, CRC c.

1374.

IMPORTANT: Changes or modifications to this product not authorized by GCC Technologies Inc. could void

the FCC Certification and negate your authority to operate the product. This product was tested for FCC Compliance under conditions that included the use of shielded cables and connectors between system components. It is important that you use shielded cables and connectors to reduce the possibility of causing interference to radios, television sets, and other electronic devices. You can obtain the proper shielded cables from GCC Technologies or from an Authorized GCC Technologies dealer.

CLASS 1 LASER PRODUCT

LASER SAFETY: This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not emit hazardous radiation. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 1, 1976. These regulations apply to laser products marketed in the United States. The label on the printer indicates compliance with the CDRH regulations and must be attached to the laser products marketed in the United States.

Caution - Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

EPA ENERGY STAR COMPUTERS AWARD

The Elite 12 Series printer is designed to conserve electricity. With its power-saving design, the Elite 12 Series qualifies for the U.S. Environmental Protection Energy Star Computers Award.

CREDITS

© Copyright GCC Technologies Inc., 1999. All rights reserved. The Elite 12 Series Installation Guide was written by David Field, Laurie Freitas, Wendi LeBlanc, and Tom Linzey. It was edited by Donna Atwood, Kevin Curran, Lee Doron, Laurie Freitas, Wendi LeBlanc, Tom Linzey, and David Nicholson. Illustrations by Bill Krech and Kathy Shackelford, Cover design and layout by Adam DeFanti.

Fonts used in this documentation are from the Bitstream 45 collection that ships with the Elite 12 Series printer. Installation Guide printed in USA. Part number 030.16463 Rev A.

INTRODUCTION

Congratulations on your purchase of a GCC Technologies Elite 12 Series laser printer. You now have a high-quality, versatile solution to all of your printing needs. The purpose of this guide is to show you how to set up your printer and install the software on the computer(s) that will be using it.

CONFIGURATIONS

This printer is available in five configurations, as described below:

Elite 12/600 USB

Elite 12/600 N

Elite 12/600

Elite 1212

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A 600 dpi laser printer with both USB and Parallel ports.

A networkable 600 dpi laser printer with USB, Parallel and Ethernet ports.

A 600 dpi networkable laser printer with LocalTalk, Parallel and Ethernet ports.

A high-resolution, networkable 1200 dpi laser printer with LocalTalk, Parallel and Ethernet ports.

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Elite 12/1200 N

A high-resolution, networkable 1200 dpi laser printer with USB, Parallel and Ethernet ports.

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WHERE TO LOOK FOR MORE INFORMATION

Several references are available for use with this printer. For additional copies of this guide, contact GCC direct at 1.800.422.7777 (North America only, outside of North America refer to the back cover) or contact your GCC authorized dealer. Additional information is available at www.thevirtualprinterstore.com/support

INSTALLATION CHECKLIST

For proper installation please complete each section in order:

STEP 1CHECK PACKAGE CONTENTS

STEP 2PREPARE PRINTER LOCATION

STEP 3LOCATE PRINTER PARTS

STEP 4REMOVE INTERNAL PACKAGING

STEP 5INSTALL TONER CARTRIDGE

STEP 6LOAD TRAY

STEP 7ATTACH THE POWERCORD

STEP 8CONNECT THE PRINTER CABLES

STEP 9INSTALL PRINTING SOFTWARE

STEP 10 VERIFY PRINTER SETUP

STEP 1. CHECK PACKAGE CONTENTS

NOTE

* The Elite 12/600 USB ships with a USB cable. A printer cable is not included with

any other 12 series model. For information on ordering cables contact GCC at

1.800.422.7777 (North America only. Outside of North America refer to the back cover) or www.thevirtualprinterstore.com

Elite™12ppm

Configuration Page

Printer Information

Paper Handling

Language: English

Print Darkness: Normal

AppleTalk Name: Model

Default Source: Upper Tray

Page Count: 20

Default Size: Letter

RAM Installed: 8MB

Jam Recovery: Disabled

Hard disk: No disk

Paper Reserve: Enabled

OS Version: 2.3

Manual Feed Timeoutt: 5 Minutes PostScript Level 2 Version: 2.3 ROM Version: 2.3 H/W Version: 1.0 AccuGray: Enabled

Interfaces

Emulations

8-pin Serial: LocalTalk

PS/PCL Sensing: PostScript Only RS422 Serial (Inactive)

Port Emulation

Baude Rate: 9600

Parallel Port: Auto Switch

Data Bits: 8

RS232 Port: Auto Switch

Stop Bits: 1

RS422 Port: Auto Switch

Parity: None

LocalTalk Port: PostScript Only

Flow Control: Xon/Xoff

PostScript RS232 Serial (Active)

Default Resolution: 800

Baude Rate: 9600

Job Cancel: Enabled

Data Bits: 8

Start Page: Disabled

Stop Bits: 1

Wait Timeout: 300 Seconds Parity: None Flow Control: Xon/Xoff

PCL

Resolution: 600

Parallel Port (Active)

Copies: 1

Font Source: Internal

Font Number: 1

Pitch: 10.0

Point Size: 12.0

Orientation: Portrait

Page Length: 60

Symbol Set: Roman-8

Wait Timeout: 120 Seconds

Line Wrap: Disabled

Line Termination: Normal

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AC power cordToner cartridgeUniversal paper trayElite 12 printer

Configuration page Installation guide Elite 12 Series CD-ROM USB cable*

STEP 2. PREPARE PRINTER LOCATION

Minimum recommended clearances.

Place the printer on a flat level surface in a well-ventilated area away from direct sunlight or areas where the air temperature and humidity can vary widely. Do not obstruct the fan vent on the right side of the printer.

1 inch

(25mm)

16.6 inches (422mm) minimum overhead clearance.

12.2 inches (310mm)

10.6 inches (270mm)

7.1 inches (180mm)

STEP 3. LOCATE PRINTER PARTS

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Top output tray

Cover release

Multi-purpose tray

Paper tray

Control panel

Connectivity ports

Rear output

Power switch

Power outlet

FRONT VIEW

REAR VIEW

A: Serial/LocalTalk

B: HD30* (for font hard drive)

C: Parallel

D: Ethernet

(10 BaseT [top], 10 Base2* [bottom])

*1212 model only

ELITE 12/600 USB

LITE 12/600, ELITE 1212

A: USB

B: Parallel

A: USB

B: Parallel

C: Ethernet 10 BaseT

ELITE 12/600 N, ELITE 12/1200 N

CONNECTIVITY PORTS

With the printer’s

all ports active feature, all the interfaces are simultaneously active, which means you can connect more than one interface at a time. You don’t have to select a port; this feature works automatically.

USB

PARALLEL

10-BASE-T

USB

PARALLEL

Serial/ LocalTalk

HD 30

Parallel

Ethernet

STEP 4. REMOVE INTERNAL PACKAGING

Elite

12/600U

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1. Remove the tape from the printer’s top cover.

NOTE

Save all packaging material, you may need to repack the printer at a later date.

2. Press the release button on the top right of the printer.

3. Lift open the printer cover.

4. Remove the plastic foam block.

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STEP 5. INSTALL TONER CARTRIDGE

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NOTE

The toner cartridge contains a microfine plastic powder that is fused to the paper during the printing process. If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.)

1. Press the release button on the top right of the printer.

2. Lift open the printer cover.

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3. Move the yellow plastic slider from left to right a few times to remove any dust or particles, then position back to the far right.

4. Locate wrapped toner cartridge. Rotate and gently shake from side to side to evenly distribute the toner.

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6. Firmly pull the tab straight out from the cartridge to remove the entire length of tape. Avoid touching any black toner on the tape.

7. There is an arrow on the left side of the cartridge. There is a similar arrow on the left of the printer. Align these two arrows and insert the cartridge down and into the printer.

8. Close the top cover. If the cartridge is installed properly, the cover will close easily.

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5. Unwrap the toner cartridge.

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STEP 6. LOAD TRAY

•Letter

•Executive

•Legal 13"

•Legal 14"

•A4

•B5

You can use smaller sizes of paper in the Multipurpose feeder – see the section titled “Using the Multipurpose Feeder on page 85 for details. The standard paper tray will also handle up to 50 transparency or label sheets in Letter or A4 size.

The standard paper tray holds up to 250 sheets of 20 lb. copier-type paper. It can handle the following sizes of paper:

1. Pull the tray completely out of the printer.

2. Adjust the guides at the rear of the paper tray to accommodate the length of the paper you intend to use. Adjust the smaller guide at the left (A) to accommodate paper up to A4 size.

8.5 X 11"

7 1/4 X 10.5"

3. For sizes larger than letter/A4, extend both of the guides (B).

4 Make sure that the paper fits underneath the

plastic tab at the rear of the tray and under the metal bracket at the front (C).

5. Place the paper in the paper tray and move the paper width guide (D) so that it lies next to the paper. Don’t move the guide so close that it holds the paper tightly, because this may cause jams.

6. Replace the tray in the printer.

8.5 X 14"

8.5 X 13"

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STEP 7. ATTACH THE POWERCORD

1. Locate the power switch on the side of the printer. Make sure the printer is switched off.

2. Connect the power cord to the printer and a grounded power strip or AC outlet.

3. Switch the printer on.

4. After the printer warms up, the “Ready” message should be visible on the control panel display and the on line light will remain on.

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CONNECTING CABLES CORRECTLY

Most cables come with some kind of locking device to insure that the connection is made. Be sure to use these locking devices, otherwise you may experience intermittent errors or the printer will fail to operate altogether.

• USB cables are keyed and can only be inserted one way.

• There is no locking device on LocalTalk or RS-422 Serial connectors. Make sure the

connector is inserted all the way into the socket.

• When you have inserted a Parallel port connector, lock the connector by lifting up the wire clips at either end of the socket so that they fit into the slots on the sides of the connector.

• 10 BaseT connectors have a locking tab similar to connectors on telephone cords. When the plug is fully inserted the tab clicks into place.

• 10 Base2 connectors (Elite1212 only) have a rotating collar. Inserts the connector onto the threaded socket, then rotate the collar clockwise to lock it.

Improperly inserted cables are the cause of many networking and printer-related problems.

UNIVERSAL SERIAL BUS (USB) CONNECTION (ELITE 12/600 USB, ELITE 12/600 N AND ELITE 12/1200 N ONLY)

USB connection ports can be found on nearly all new computers. USB technology allows faster communication than traditional serial connections and is easily expandable through interconnected hubs. All USB cables are the same. One end of the cable fits into the computer or hub only and the other end fits into the printer only. You cannot connect the cable incorrectly.

STEP 8. CONNECT PRINTER CABLES

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BI-DIRECTIONAL PARALLEL CONNECTION

The bi-directional parallel connection between the printer and a PC needs a standard 36-pin bi-directional cable (to IEEE 1284 standards). The length of this cable can be up to 2 meters or 6.5 feet.

ETHERNET NETWORK CONNECTION (ELITE 12/600N, ELITE 12/1200N, ELITE 12/600 AND ELITE 1212)

The Ethernet interface on your printer lets you connect to an Ethernet network via one of two types of Ethernet cables: 10 BaseT, and 10 Base2 (Elite 1212 only).

10 BASET - UNSHIELDED TWISTED-PAIR OR UTP

Your printer connects to 10 BaseT Ethernet via the 10 BaseT (RJ-45) connector . The cabling used is Unshielded Twisted-Pair (UTP).

10 BASE2 - RG-58, THIN COAX, OR THINNET (ELITE 1212 ONLY)

Your printer connects to 10 Base2 Ethernet via the 10 Base2 (BNC) connector. The cabling used is called RG-58 or Thin Coax.

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LOCALTALK CONNECTION (ELITE 12/600 AND ELITE1212)

The LocalTalk cable system connects to AppleTalk-compatible networks. This connection forms a chain; do not connect devices so that it forms a circle. Important: You need a connector kit for each device on the network. Therefore, you need two connector kits to connect the printer to one computer, and so forth.

To plug in LocalTalk cables:

1. Switch off the printer.

2. Connect one LocalTalk connector box to the LocalTalk port on the printer.

3. Connect one LocalTalk connector box to the printer port (identified by a printer icon) on the back of the Macintosh.

4. Connect the LocalTalk boxes together with one of the LocalTalk cables. You will only need one LocalTalk cable (for one Macintosh and one printer).

5. You may need to install terminator resistors that were included in your kit.

6. Switch on the printer.

7. Verify the printer’s LocalTalk setting. The 8-pin serial submenu, accessed from the printer’s control panel, should be set to LocalTalk. LocalTalk is the factory default, so you should not need to change the setting.

SERIAL CONNECTIONS (ELITE 12/600 AND ELITE 1212 ONLY)

See Elite 12ppm users manual

PhoneNET

Connector box

Resistor

Terminator

Cable

SUPPORTED NETWORK PROTOCOLS

ETHERTALK

EtherTalk is Apple’s name for the AppleTalk network protocol running over Ethernet cabling.

TCP/IP

TCP/IP is a networking protocol used by various vendors of network software. If you need to know more about these protocols, refer to the Elite 12 Series CD-ROM. You’ll also see how to connect your printer to make it available on other networks.

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STEP 9. INSTALL PRINTING SOFTWARE

Once you have the printer physically set up, you’ll install software on every computer that will use it. This includes:

•Installing the printer driver on a Macintosh or Windows computer.

•Installing PPD (PostScript Printer Description) and other files, if necessary.

•Configuring the control panel, driver, and ports, if necessary.

STEP 9A. INSTALL MACINTOSH PRINTING SOFTWARE

USING THE ELITE 12 SERIES WITH A MACINTOSH

You must install GCC printer software on your Macintosh to use your Elite 12 printer. This software is on the Elite 12 Series CD-ROM that shipped with your printer. Follow the software installation instructions that correspond to your printer connection.

INSTALLATION FOR PRINTERS CONNECTED BY USB

(REQUIRES MACINTOSH OPERATING SYSTEM 8.6 OR HIGHER)

Before installing this software, be sure that the printer is connected to the Mac using an appropriate cable and that both the printer and the Mac are powered on. Also confirm that all the steps in the Hardware Setup section of this manual have been followed.

PART ONE - INSTALLING THE GCC DRIVER SOFTWARE AND FONTS

1. Close any open programs.

2. Open the CD drawer, insert the GCC CD-ROM, and close the drawer.

3. A window opens on the Mac screen called "Elite 12 Series CD-ROM”

Double-click on the "Elite 12 Software Installer" icon.

5. The title screen of the installer opens.

Click the Continue button.

6. The Release Notes window opens. This window contains new information that is not included in the written documentation here. Note any new instructions.

Click the Continue button.

7. The Elite 12 Software Installer window opens.

• Unless you have special printing

requirements, GCC recommends that you leave the setting at "Easy Install." Click the "Install" button at the bottom right of the dialog box and go to step 8.

• Experienced users may want to install

only parts of the software. In this case, choose Custom Install. Select the items you want to install and click the "Install" button.

8. A dialog box warns you that your Macintosh will be restarted and asks "Do you wish to continue?"

Click the Yes button.

9. A window opens showing you the progress of the installation.

10. A dialog box will ask you to restart your Macintosh.

Click the Restart button.

11. Your Macintosh restarts. You’ve now completed the software installation. Continue to Part Two

PART TWO - CREATING YOUR DESKTOP PRINTER

12. In the "Elite 12 ppm Installer" window on your Macintosh screen,

double-click the "Setup

your GCC Printer" icon.

13. The "New Desktop Printer" dialog box opens.

14. Highlight the "Printer (USB)" item in the list.

Click OK.

15. A dialog box called "Untitled 1" opens.

16. You will see two printer icons.

Double-click on the icon in the "USB Printer Selection" box.

17. A dialog box called "USB Printer" opens.

Click on your printer model then click the "OK" button.

18. You will be returned to the "Untitled 1"

dialog box.

19. Click on the "Auto Setup" button.

20. A window opens showing you the progress

of the installation.

21 You return to the "Untitled 1" dialog box. The

icon in the top section of the dialog box now shows your printer.

22.

Click the "Create" button.

23. A dialog box opens which displays "Save desktop printer as:(your printer model)". You may rename the printer or accept the default name.

Click Save.

24. Go to the menus at the top of the screen. Click on the word "File" and then choose "Quit" from the menu.

25. Click on the Close box at the top left of the Elite 12 CD-ROM folder.

26. Drag the GCC CD icon from the Macintosh’s desktop to the "Trash" icon. The CD-ROM ejects from the drive. Replace the CD-ROM in its jewel case and push the CD-ROM drive drawer closed.

The installation is complete and you can now print to your GCC printer.

INSTALLATION FOR PRINTERS CONNECTED BY APPLETALK (VIA LOCALTALK OR ETHERNET)

Before installing this software, be sure that the printer is connected to the Mac using an appropriate cable and that both the printer and Mac are powered on. Also confirm that all the steps in the Hardware Setup section of this manual have been followed.

These instructions show Mac OS 8.6. If you are using OS 8.5.1 or earlier, some instructions are slightly different.

1. Repeat Part One (steps 1-11 on pages 19-21)

- Installing the GCC driver software and fonts for Printers Connected by USB.

2. For AppleTalk installation only:

• If you are using an Ethernet port on your Macintosh to communicate to your printer, open control panels on the Macintosh and go to AppleTalk. Set the AppleTalk connection to Ethernet. Close the AppleTalk control panel. If prompted to save your new configuration, click Save.

• If you are using a LocalTalk port on your Macintosh to communicate to your printer, open control panels on the Macintosh and go to AppleTalk. Set the AppleTalk connection to Printer Port or Modem Port, depending on which port your LocalTalk network is connected to. Close the AppleTalk control panel. If prompted to save your new configuration, click Save.

3. In the window on your Macintosh screen,

double click the "Set up your GCC Printer" icon.

4. The "New Desktop Printer" dialog box opens.

Click on the "Printer (AppleTalk)" item in the list. Click OK.

6. A dialog box called "Untitled 1" opens.

7. There are two buttons marked "Change."

Click on the lower "Change" button.

8. A dialog box called "AppleTalk Printer" opens. If you do not see your printer in the list choose the correct Zone. Click on your

printer, then click the "OK" button.

9. You return to the "Untitled 1" dialog box.

10. Click on the "Auto Setup" button. If you are using OS 8.5.1 or earlier, click on the upper "Change" button, select your printer from the list, and click the "Select" button.

11. A window opens showing you the progress of the installation.

12. You return to the "Untitled 1" dialog box. The icon in the top section of the dialog box now shows your printer.

13. Click the "Create" button. If you are using OS 8.5.1 or earlier, go to the file menu and choose

"Save" from the File menu.

14. A dialog box opens which displays "Save desktop printer as:

(your printer model)". You may

rename the printer or accept the default name. Click the "Save" button.

15. Go to the menus at the top of the screen. Click on the File menu and choose Quit.

16. Click on the Close box of the Elite 12 CD-ROM folder.

17. Drag the GCC CD icon from the Macintosh’s desktop to the Trash.

The installation is complete and you can now print to your GCC printer.

INSTALLATION FOR PRINTERS CONNECTED BY LPR

If you intend to use LPR, your GCC printer must be configured through its control panel. Your System Administrator may need to perform the installation.

Before installing this software, be sure that the printer is connected to the Mac using the appropriate cable and that both the printer and Mac are powered on. Also confirm that all the steps in the Hardware Setup section of this manual have been followed.

These instructions show Mac OS 8.6. If you are using OS 8.5.1 or earlier, some instructions are slightly different.

1. Repeat Part One (steps 1-11 on pages 19-21)

- Installing the GCC driver software and fonts for Printers Connected by USB.

2. In the window on your Macintosh screen,

double click the "Setup your GCC Printer"

icon.

3. The "New Desktop Printer" dialog box opens.

4. Click on the "Printer (LPR)" item in the list.

Click OK.

5. A dialog box called "Untitled 1" opens.

6. There are two buttons marked "Change."

Click

on the lower "Change" button.

7. A dialog box called "Internet Printer" opens. Enter a valid IP address (Your network administrator will supply this).

8. If a queue name is being used, contact your network administrator.

Click on the "Verify" button. If the printer is configured and the IP address is correct, the message "The printer is located at [the IP address you entered]" appears in the dialog box. If not, the message "The printer cannot be verified" appears. Check the IP address you entered and the configuration of the printer.

10.

Click OK.

11. You return to the "Untitled 1" dialog box.

12.

Click on the top "Change" button of the dialog box.

13. A dialog box opens, called "Select a

PostScript Printer Description File."

Choose your printer model from the list.

14. Click the "Select" button.

15. You return to the "Untitled 1" dialog box. The

icon in the top section of the dialog box now shows your printer.

16. Click the "Create" button. If you are using

OS 8.5.1 or earlier, go to the file menu and choose "Save" from the File menu.

17. A dialog box opens which displays "Save desktop printer as:". You may rename the printer or accept the default name.

Click the "Save" button.

18. Go to the menus at the top of the screen. Click on the File menu and choose Quit.

19. Click on the Close box of the Elite 12 CD-ROM folder.

20. Drag the GCC CD icon from the Macintosh’s desktop to the Trash.

The installation is complete and you can now print to your GCC printer.

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OVERVIEW

You will need to set up your Windows or DOS computer to use the Elite 12 Series by installing the Elite 12 Series software for PC-compatible computers. This software is on the Elite 12 Series CD-ROM. The CD-ROM includes customized Windows PostScript printer drivers for Windows 3.1 (and Windows for Workgroups), Windows 95/98 and Windows NT

3.51 and 4.0. It also has printer description files that let you use all the printing and paper handling features of the Elite 12 Series.

This section details installation and printing instructions for Windows 95/98 and DOS. Information on Windows NT 3.51, Windows NT 4.0, and networking printers with Windows is on the Elite 12 Series CD-ROM.

Important: Read the release notes contained in the READ ME.TXT file before installing the printer software. This file includes important last-minute feature and compatibility information about the Elite 12 Series.

STEP 9B.INSTALL WINDOWS AND DOS

PRINTING SOFTWARE

WINDOWS 98 PRINTING SOFTWARE OVERVIEW

The software required to set up your Windows 98 computer is located on the Elite 12 Series CD-ROM. For Windows 95 software installation instructions, go to page 42.

You can install the Elite 12 Series software on your computer using Plug and Play. This will work if you are installing the software on a computer which is connected to the printer through the parallel port.

If the printer is not connected to the computer through the parallel port, go to the section “Using Add Printer” immediately following Plug and Play instructions.

Windows 98 uses a Wizard to help you install printer software. A Wizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box.

Part of the software you will need is contained on the Windows 98 CD-ROM or floppy disks. If your computer was not supplied with the disk(s), follow the special instructions provided when you reach this step of the installation process.

WINDOWS 98 PLUG AND PLAY INSTALLATION

Part of the software you will need is on the Windows 98 CD-ROM. You must have this disk ready, along with the Elite 12 Series CD-ROM, when you install the Elite 12 Series software on your Windows 98 computer.

1. If the computer is running, shut it down.

2. With the computer powered off, attach the printer cable to the computer and printer. Add paper to the paper tray.

3. Turn on the printer. Verify that the printer LCD panel reads “READY”. Start the computer.

4. You will see a dialog box saying that Windows 98 has found new hardware. The Add New Hardware Wizard appears showing the printer model to be installed. Insert Elite 12 Series CD-ROM.

Click Next.

5. The Wizard will ask “What do you want Windows to do?” Choose “Search for the best driver for your device.”

Click Next.

6. In this screen, Windows is searching for new drivers. Make sure “CD-ROM drive” is the

only box checked off. Click Next.

7. The Wizard will display the driver that it found.

Click Next.

8. Go to step 8 in the Using Add Printer section for Windows 98 found on page 40.

USING ADD PRINTER

To install the printing software without using Plug and Play, make sure that the printer is switched on, has paper, and is connected to the computer or network. Start your computer.

1. Click on the Start button in Windows 98.

• You’ll see the Start menu. Click on

Settings, then click on Printers in the submenu.

• You’ll see the Printers folder.

Double-click the Add Printer icon.

• You’ll see the first screen of the Add

Printer Wizard dialog box.

Click the Next

button

at the bottom of the dialog box, and you’ll see the local/network dialog box (if you see a list of printer manufacturers and printer models, go to step 4).

2. Chose a connection:

• Select Local if your printer is attached directly to your computer, even if you may intend others to use it through a network.

•

If you select Local, click Next and go to step 4.

• Select Network only if your printer is not attached directly to your computer.

• If you selected Network, click Next and go to the next step.

3. You’ll see the network path dialog.

• Type in the path or queue name of the

printer, which you may obtain from your system administrator. You can click Browse to display a visual representation of your site’s network and the printer’s location on it.

• Click the Yes radio button if you print from MS-DOS based programs.

• If you selected No for the MS-DOS printing question, click Next and go to step 4. If you selected Yes, click Next and go to the next step.

• You’ll see a dialog box that lets you print from MS-DOS applications to a network printer.

Click the Capture Printer Port button select an appropriate LPT port and confirm print queue. Click OK.

• Click Next.

4. You’ll see the manufacturer/model selection dialog box.

• This dialog box contains lists of printer

manufacturers and their printer models.

• Put the Elite 12 Series CD-ROM into the

CD-ROM drive of your computer, wait for a few seconds.

• Ignore the settings in the boxes, and

click the Have Disk button.

5. You’ll see the Install From Disk dialog box.

• Change the drive letter in the box at the

bottom of the dialog box to the drive letter of your CD-ROM drive.

You may find the drive by double clicking on the

my computer icon on your desktop. You will see

the icon of the CD-ROM drive in your My Computer

window. The icon will be loaded with your

drives letter.

• Then click OK

6. You’ll see a dialog box with the names of one

or more Elite 12 Series printers.

• Select your Elite 12 Series printer model from the list.

• If you selected Network in step 2, click Next and go to step 8. If you selected Local, click Next to go to the next step.

7. You’ll see the port selection dialog box.

• Select LPT1 for a parallel port connection

• Select LPR port for a TCP/IP Ethernet

connection.

• See system adminstrator for other port connections.

• After selecting a port, click Next.

8. You will see the name printer dialog box.

• You can enter a new name for your printer if you wish, or you can accept the default name. If there are printers currently installed on your system, you will be asked if you want to make this your default printer. If you say Yes, the Elite 12 Series will be the printer selected every time you print from a Windows application. If this is the first printer you are installing, you will not see this prompt.

• Click Next.

9. You’ll see the Print a Test Page dialog box.

• Select “Ye s” to print a test page now.

• Click Finish.

10. The software installation will now commence. You may be asked to insert either the Windows 98 CD-ROM, floppy disk or the Elite 12 Series CD-ROM. The kind of disk you need depends on whether Windows 98 was originally installed from a CD-ROM or from floppy disks.

• If you are prompted to insert a CD-ROM,

remove the Elite 12 Series CD-ROM, insert the Windows 98 CD-ROM and click OK.

• If you are prompted to insert a floppy

disk, insert the appropriate Windows 98 floppy disk into the drive and click OK.

• If Windows can not locate the specified

file, the Copy Files dialog box will appear. You will need to enter “d:\win98” and click OK in order to continue.

• If you do not have the Windows 98

software, or the installation halts because a file cannot be found, go to the section entitled “Solutions to Possible Software Installation Problems”.

• If you chose to print a test page,

Windows will ask if the test page printed properly. Click Yes. (assuming the test page printed correctly.)

• If you are installing the software using

Plug and Play, click Finish.

The installation is complete and you can now print to your GCC printer.

WINDOWS 95 PRINTING SOFTWARE OVERVIEW

The software required to set up your Windows 95 computer is located on the Elite 12 Series CD-ROM. For Windows 98 software installation instructions, go to page 34.

If the printer is not connected to the computer through the parallel port, go to the section “Using Add Printer” immediately following the Plug and Play instructions.

Windows 95 uses a Wizard to help you install printer software. A Wizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box.

Part of the software you will need is contained on the Windows 95 CD-ROM or floppy disks. If your computer was not supplied with the disk(s), follow the special instructions provided when you reach this step of the installation process.

WINDOWS 95 PLUG AND PLAY INSTALLATION

Part of the software you will need is on the Windows 95 CD-ROM. You must have this disk ready, along with the Elite 12 Series CD-ROM, when you install the Elite 12 Series software on your Windows 95 computer.

1. If the computer is running, shut it down.

2. With the computer powered off, attach the printer cable to the computer and printer. Add paper to the paper tray.

3. Turn on the printer. Verify that the printer LCD panel reads “READY”. Start the computer.

4. You will see a dialog box saying that Windows 95 has found new hardware. The Update Device Driver Wizard appears showing the printer model to be installed. Insert Elite 12 Series CD-ROM.

Click Next.

5. The Wizard searches for your printer software and indicates that an updated driver has been found.

Click Finish.

6. Go to step 8 in the “Using Add Printer” section.

USING ADD PRINTER

To install the printing software without using Plug and Play, make sure that the printer is switched on, has paper, and is connected to the computer or network. Start your computer.

1. Click on the Start button in Windows 95.

• You’ll see the Start menu. Click on Settings, then click on Printers in the submenu.

• You’ll see the Printers folder. Double-click the Add Printer icon.

• You’ll see the first screen of the Add Printer Wizard dialog box. Click the Next button at the bottom of the dialog box, and you’ll see the local/network dialog box (if you see a list of printer manufacturers and printer models, go to step 4).

2 Choose a connection:

• Select Local if your printer is attached

directly to your computer, even if you may intend others to use it through a network.

• If you select Local, click Next and go to

step 4.

• Select Network only if your printer is not

attached directly to your computer.

• If you selected Network, click Next and go

to the next step.

3. You’ll see the network path dialog.

• Type in the path or queue name of the

printer, which you may obtain from your

system administrator. You can click Browse to display a visual representation of your site’s network and the printer’s location on it.

• Click the Yes radio button if you print

from MS-DOS based programs.

• If you selected No for the MS-DOS

printing question, click Next and go to step 4. If you selected Yes, click Next and go to the next step.

• You’ll see a dialog box that lets you print from MS-DOS applications to a network printer.

Click the Capture Printer Port button, select an appropriate LPT port and confirm print queue. Click OK.

• Click Next.

4. You’ll see the manufacturer/model selection dialog box.

• This dialog box contains lists of printer

manufacturers and their printer models.

• Put the Elite 12 Series CD-ROM into the

CD-ROM drive of your computer, wait for a few seconds.

• Ignore the settings in the boxes, and

click the Have Disk button.

5. You’ll see the Install From Disk dialog box.

• Change the drive letter in the box at the

bottom of the dialog box to the drive letter of your CD-ROM drive.

You may find the drive by double clicking on the

my computer icon on your desktop. You will see

the icon of the CD-ROM drive in your My Computer

window. The icon will be loaded with your

drives letter.

• Then click OK

6. You’ll see a dialog box with the names of one

or more Elite 12 Series printers.

• Select your Elite 12 Series printer model from the list.

Click Next

• If you selected Network in step 2, click Next and go to step 8. If you selected Local, click Next to go to the next step.

7. You’ll see the port selection dialog box.

• Select LPT1 for a parallel port connection

• Select LPR port for a TCP/IP Ethernet

connection.

• See system adminstrator for other port connections.

•

After selecting a port, click Next.

8. You’ll see the name printer dialog box.

• You can enter a new name for your

printer if you wish, or you can accept the default name. If there are printers currently installed on your system, you will be asked if you want to make this your default printer. If you say Yes, the Elite 12 Series will be the printer selected every time you print from a Windows application. If this is the first printer you are installing, you will not see this prompt.

• Click Next.

9. You’ll see the Print a Test Page dialog box.

•

Select “Ye s” to print a test page now.

• Click Finish.

10 The software installation will now commence.

You may be asked to insert either the Windows 95 CD-ROM, floppy disk or GCC Elite 12 Series CD-ROM during this step. The kind of disk you need depends on whether Windows 95 was originally installed from a CD-ROM or from floppy disks.

• If you are prompted to insert a CD-ROM, remove the Elite 12 Series CD-ROM, insert the Windows 95 CD-ROM and click OK.

• If you are prompted to insert a floppy disk, insert the appropriate Windows 95 floppy disk into the drive and click OK.

• If Windows can not locate the specified file, the Copy Files dialog box will appear. You will need to enter “d:\win95” and click OK in order to continue.

• If you do not have the Windows 95 software, or the installation halts because a file cannot be found, go to the section entitled “Solutions to Possible Software Installation Problems”.

• If you chose to print a test page, Windows will ask if the test page printed properly. Click Yes (assuming the test page printed correctly.)

• If you are installing the software using Plug and Play, click Finish.

SOLUTIONS TO POSSIBLE SOFTWARE INSTALLATION PROBLEMS

In some cases you may not be able to complete the software installation process when you click the Finish button in step 9 of the Windows 95/98 installation. Normally, the program stops and asks you to insert a Windows 95 or Windows 98 CD-ROM or floppy disk. Once you have removed the Elite 12 Series CD-ROM (if necessary) and insert the Windows 95/98 disk, the program continues and the installation is complete.

Two things may prevent this:

• You may have a Windows 95/98 computer that was not supplied with the program on floppy disks or CD-ROM.

• In some cases you may find that after you have inserted the Windows 95/98 CDROM in the drive and clicked OK, the printer installation does not continue and you’re prompted to insert the Windows 95/98 CD-ROM again.

The installation process requires you to install files that are found on the Windows 95/98 CD-ROM or disks. Some versions of the Windows 95/98 CD-ROM have these files in different places than others, and you have to show the install program where these files are located.

If you use the original Windows CD-ROM that came with your computer this problem should not arise.

IFYOUDONOTHAVEWINDOWS 95/98 ON DISK OR CD-ROM,

YOU MAY BE ABLE TO COMPLETE THE INSTALLATION IN THIS WAY:

1. Click on the Browse button at the bottom right of the Copying Files dialog box.

2. In the Open dialog box, choose drive C in the Drives window at the bottom center.

3. In the Folders list, scroll down untill you see the windows folder.

4. Click on the folder name “windows” then click OK.

5. In the Folders list, scroll down until you see the options folder.

6. Click on the folder name “options” then click OK.

7. Click on the folder name “cabs.”

8. Click OK to accept this folder. You’ll see a file name similar to win95_15.cab (or win98_15.cab.)

9. Click OK again to accept this file name.

10. Click OK in the Copying Files dialog box.

11. The installation will continue. Go back to step 10in the installation instructions.

NOTE

The pictures shown are specific to Windows 95 however, will apply to Windows 98.

IFYOUDONOTHAVEAWINDOWS 95/98 CD-ROM AND THE INSTALLATION STILL DOES NOT CONTINUE

Yo u ’ll see the Copying Files dialog box again. Make sure that you have the Windows 95/98 CD-ROM in the drive and continue the installation:

1. Click on the Browse button at the bottom right of the Copying Files dialog box.

2. In the Open dialog box, scroll down the list of folders in the center pane until you see a folder called win95 or win98.

3. Click on the folder name win95 or win 98.

4. Click OK to accept this folder. You’ll see a file name similar to win95_15.cab (or win98_15.cab.)

5. Click OK again to accept this file name.

6. Click OK in the Copying Files dialog box.

7. The installation will continue. Go back to step 10 in the installation instructions.

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THIS GUIDE CONTAINS INSTRUCTIONS FOR INSTALLING AND USING THE GCC LPR

UTILITY FOR DIRECTLY NETWORKING PRINTERS IN WIN’95 AND WIN ‘98.

WHAT IS LPR AND WHY WOULD I USE IT?

LPR allows you to connect a printer directly to a TCP/IP network and assign it an IP address. GCC’s LPR utility configures your computer to send jobs by way of an LPR Port to your GCC Printer on the network. You no longer need to connect the printer using a parallel port. You can connect multiple printers on your network, as long as each printer has a unique IP address. LPR is already part of Windows NT and recent Macintosh system software. The GCC LPR Utility will not function in Windows 3.x or Windows

3.xx for workgroups..

PRINTERS SUPPORTED BY THIS UTILITY

This utility has been written for and tested with the following printers:

• Elite XL 20/600, 20/800, and 20/1200 with ROM versions 3.3 and later

• Elite 12/600, 1212, 12/600 N and 12/1200 N with ROM versions 3.2 and later

• Elite XL 608, 808, 616, and 1208 with ROM versions 2.94/3.02 and later

THE INSTALLATION AND CONFIGURATION PROCESS

Before installing LPR please make sure you have properly installed and configured your network hardware and established a valid network connection. You may need to speak to your network administrator before installing and configuring an IP address on the printer.

To install and configure your GCC printer for TCP/IP:

• Physically install the printer on the network.

• Give the printer an IP address.

• Install the GCC Windows 95/98 printer software.

• Install and configure the LPR utility.

• Configure the printer properties in Windows 95/98 for the LPR Port.

Connect your GCC printer to an Ethernet network using the instructions in the previous section of the Installation Guide or User Manual.

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SETTING AN IP ADDRESS ON THE PRINTER

If an IP address has already been set on your printer (usually by your network administrator) you do not need to follow these steps. To check to see if a network address has been set:

1. Turn the printer on.

2. Press the On Line button to take the printer off line.

3. Press the Menu button 8 times until you see the words “Printer Information” with the word ‘configuration’ on the second line in the display.

4. Press the Enter Key once. The printer will print a configuration page.

5. Press the On Line button to take the printer back on line.

6. If the printer already has an IP address you will see it in the TCP/IP part of the Interfaces section of the Configuration Page. If the IP address is 0.0.0.0 then an IP

address has not been assigned.

• Consult your network administrator to obtain a valid IP Class, Subnet Mask,

Address, Broadcast and Default Router Address for the printer.

To set your printer information do the following:

1. Turn the printer on.

2. Press the On Line button on the printer’s control panel to take the printer off line.

3. Press the Menu button 7 times until you see the word “Interfaces” in the display. Press the Enter button.

4. Press the Menu button until you see the word “TCP/IP” in the display.

5. Press the Enter Button; you will see the word “Disabled” in the display.

6. Press the + (plus) button. The word “Enabled” will appear in the display.

7. Press the Enter button. An asterisk will appear to the right of the display; this indicates that the setting has been saved.

EACH TIME YOU MAKE A CHANGE, USE THE + (PLUS) OR - (MINUS) BUTTONS TO CHANGE THE VALUES. YOU WILL

NEED TO PRESS

ENTER AND LOOK FOR THE ASTERISK TO CONFIRM THAT THE SETTING HAS BEEN SAVED.

8. Press the Menu Button until IP Class appears in the display. The Network Guide on the CD-ROM can give you detailed information on Classification of Addresses. The default is C.

9. Press the Menu button and set the Subnet Mask using the + or - buttons. Press Enter when you have set the entire Subnet Mask and look for the asterisk to confirm that the setting has been saved.

10. Press the Menu button and set the IP address. Press Enter to move from group to group. Press Enter to save the settings.

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11. Press the Menu button and set the Broadcast Address. Press Enter to save the

settings.

12. Press the Menu button to set the Default Router. If you don’t have a default router

address enter a dummy address (i.e. 1.1.1.1) A Default Router Address MUST be entered for the printer to communicate. Press Enter to save the settings.

13. Press the Menu button to set the Syslog Host. Press Enter to save the settings.

14. Press the Menu button to set whether or not to print a header page at the beginning

of each print job. The default is Disabled. Press Enter to save the settings.

15. Press the On Line key to bring the printer back on line.

16. Switch the printer off, wait ten seconds, and then switch it on again.

17. If you want to check that your changes are now in effect, print a configuration page.

INSTALLING WINDOWS 95/98 SOFTWARE

If the GCC Windows 95/98 printer software has not been installed on your computer, follow the instructions in the previous section of this guide. Complete that installation installing your printer as a Local Printer to the LPT Port.

INSTALLING THE LPR UTILITY

If you have installed an earlier version of the LPR utility, you must deinstall it before upgrading to a newer version. Use the deinstall.exe program in the GCC LPR folder on the Elite 12 Series CD-ROM, then restart the computer.

When you install the program you will be asked if you want to create a port during the installation process. Although you can create a port at a later date, we recommend that you create a port during installation. If you want to create a port you must have the printer’s IP address.

1. Close all applications before installing the LPR program using the setup.exe file

. Click on

File, Run and enter the path for the install

(i.e. D:\lpr)

2. At the end of the setup program you will be asked if you want to create a port. If you do not want to create a port, click No, Restart Windows and go to step 7.

3. If you click yes, you will see a dialog box that gives you the opportunity to change the port name. Enter the Port Name or accept the default listed under LPR port name. You must enter the IP address. Enter the whole IP address of the printer including all periods.

• If the printer already has an IP address,

is powered on, and is connected to the network, you can check that it is recognized by clicking on the Check connection button.

4. If the printer is recognized you will see a dialog box saying “Remote printer responded.”

Click OK in that dialog box.

Click OK in the Add LPR port dialog box. You will see a dialog box that tells you that the port was successfully created.

Click OK.

6. You will see a dialog box that asks if you want

to restart Windows. In order to print through the LPR Port you must

restart Windows first.

• You have now created an LPR printer port

(assuming that you chose Yes in step 2). You will need to make changes in the printer’s properties before print jobs will be correct.

7. On the Start menu,

choose Settings and then

Printers (Windows 98), or Control Panel and then

double-click the Printers icon (Windows

95).

Right-mouse-button click on the printer icon

in the dialog box and choose Properties from the menu.

Select the Details tab at the top of the dialog box and drop down the list that says “Print to the following port.” If you did not create an LPR port (by clicking No in step 2) go to step 1 in the next section.

10. Choose the LPR port you created.

11. Click on the PostScript tab at the top of the dialog box.

12. Click on the Advanced button at the bottom of the dialog box.

13. In the Data format section of the dialog box,

click on the button marked “Pure binary data.” Click OK.

14. You are returned to the Postscript properties

window.

Click Apply.

15. Click on the General tab at the top of the

dialog box. Click the “Print test page” button.

16. Click OK. After a few seconds, the printer will

produce a test page. If you wish to add further printers using LPR see the next section. Otherwise, your computer is now ready to print to the printer using LPR.

ADDING PRINTER PORTS USING THE WINDOWS PRINTER PROPERTIES DIALOG BOX

If you did not create a printer port when you installed the LPR utility or you want to add another LPR port for an additional printer, you can do this in the Printer Properties dialog box.

1. Click the Add port button in the Details page of the properties dialog box of the printer you wish to use with LPR.

2. In the dialog box select Other, then choose “GCC LPR printer.”

3. You will see a dialog box that gives you the opportunity to change the port name if necessary. You must enter the IP address. Enter the entire IP address of the printer including all periods.

4. If the printer already has an IP address, is switched on, and is connected to the network, you can check that it is recognized by clicking on the Check Connection button. If the printer is recognized you will see a dialog box saying “Remote printer responded.” Click OK in that dialog box.

5. Click OK in the Add LPR port dialog box. You will see a dialog box that tells you that the port was successfully created. Click OK.

You have now created an LPR printer port. Remember you will need to set the printer’s properties before print jobs will be correct.

PRINTING WITH DOS

There are two ways to print from DOS — within a DOS application or from the DOS command line. In some cases you may want to save a file in a form that can be copied from DOS directly to the printer. This process is called

PRINTING TO FILE or PRINTING TO DISK.

OVERVIEW OF SETUP AND PRINTING FROM A DOS APPLICATION

You cannot configure DOS once for all applications, like Windows. You have to configure each DOS application individually with a printer driver and port setting information. Furthermore, you must configure the port once in every DOS session. You can do this either in the command line (at the prompt) or include a line in your AUTOEXEC.BAT file to do this automatically. See the Port Configuration section.

When you print, the printer driver formats your print job so that the Elite 12 Series knows whether to use PostScript or PCL.

When you want to configure DOS printing from an application:

1. Select an emulation mode on the printer’s control panel. When you print, your print job will be formatted for either PostScript or PCL; set the PS/PCL Sensing submenu to either PostScript Only, PCL Only, or Auto Switch.

2. Select a printer driver from within the DOS application. DOS applications typically give you a choice of printer drivers. Select the Apple LaserWriter II NTX driver for PostScript printing or the HP LaserJet III driver for PCL printing. If the LaserWriter II NTX driver isn’t offered by your DOS application, (in decreasing order of preferance) choose LaserWriter II NT, LaserWriter Plus, or Laserwriter. If the LaserJet III driver isn’t offered by your DOS application, choose LaserJet II, or LaserJet.

3. Check the application’s port settings. We recommend that you select the parallel ports. If you select the serial port (Elite 12/600 and Elite 1212 only), then the application’s port settings and the Elite 12 Series control panel RS422 serial port settings must match.

This DOS application is now ready to print. You can either print the job directly to the Elite 12 Series or print it to a disk file; later, you can send this file to the printer directly from DOS.

OVERVIEW OF SETUP AND PRINTING FROM DOS COMMAND LINE

If you want to print a job that has been printed to a file on disk, you need to use the DOS command line:

1. Check the port settings. We recommend that you select the parallel ports. If you select the serial port (Elite 12/600 and Elite 1212 only), then the serial port settings on the Elite 12 Series control panel and your computer must match.

2. Select an emulation mode on the printer’s control panel. When you print, your print file will be formatted for either PostScript or PCL; set the PS/PCL Sensing submenu through the Elite 12 Series control panel to either PostScript Only, PCL Only, or Auto Switch.

3. Use the DOS Copy command to send the print file to the Elite 12 Series. See “Using the Copy command” later in this section.

PORT CONFIGURATION – DOS

If you want to print from DOS, you must configure a port once in every DOS session. Most users add the commands to their AUTOEXEC.BAT file so that this is done automatically. The port you configure must be the same as the port that is specified in the DOS application.

If you have used another printer to print from DOS, you may find that your AUTOEXEC.BAT file already includes one of the commands shown in the next sections.

Your PC and the Elite 12 Series are connected through either a parallel or RS-422 serial interface.

PARALLEL PORT

To set up the parallel port for communication between the Elite 12 Series and the PC, type the following MS-DOS command before printing:

MODE LPT1:,,P

This command allows the Centronics busy signal to be active for extended periods of time so that the computer does not abort long print jobs. If you are printing through a parallel port other than LPT1, substitute that port’s number in the above MODE command.

SERIAL PORT (APPLIES TO THE ELITE 12/600 AND ELITE 1212)

One way to set up the RS-422 serial port for communication between the Elite 12 Series and the PC is to type the following MS-DOS command before printing:

MODE COM1:9600,N,8,1

The above MODE command configures the PC serial port for a baud rate of 9600, no parity, 8 data bits, 1 stop bit, and for XON/XOFF flow control. These settings match the Elite 12 Series’s RS-422 front panel factory default settings. XON/XOFF flow control is widely used, but check your application’s documenta- tion to see if that handles this protocol. It is important that the application support XON/XOFF because standard DOS commands such as PRINT and COPY cannot.

However, we recommend that instead of XON/XOFF flow control, you use DTR flow control. DTR flow control is preferred because DOS has better support for it, as it matches the flow control preferred by Windows and thus provides more reliable communication when sending PCL jobs to the printer. To use DTR flow control, type the following MS-DOS command before printing:

MODE COM1:9600,N,8,1,P

Note: You will need to change the Elite 12 Series’ RS422 Flow Control submenu setting to DTR if you use this MODE command.

Note: In both the parallel and serial MODE command examples shown in this section, the

P switch at the end of the command may be replaced by the B switch. The B switch is

available with MS-DOS version 4.0 and later.

(NOT ALL APPLICATIONS SUPPORT THE B SWITCH.)

EDIRECTING DOS TO A SERIAL PORT (APPLIES TO THE ELITE 12/600 AND ELITE 1212)

DOS and some DOS applications only print through a parallel port. If you set up the Elite 12 Series to print through the RS-422 serial port, you will need an additional MODE command to redirect your output to the serial port. The following command should be typed after the previous serial port MODE command:

MODE LPT1: = COM1:

This command redirects to serial port COM1 the output that DOS or your DOS application would normally send to the parallel port. If you use a different serial port (i.e., COM 2, 3, or 4) substitute that number.

Note: A more efficient way of using the MODE commands is to add them to your AUTOEXEC.BAT file. Refer to your PC documentation for information about editing the AUTOEXEC.BAT file.

SELECTING A PRINTER DRIVER

POSTSCRIPT

If an application supports PostScript, we recommend that you configure the application to use a PostScript printer driver. Printing using a PostScript printer driver enables the application to use the 11 high quality PostScript font families included with the Elite 12 Series at all available resolutions. We recommend that you use the LaserWriter II NTX printer driver if it is available with your application. If not, use LaserWriter II NT, LaserWriter Plus, or LaserWriter. Refer to the application’s documentation for more information.

PCL 5

The Elite 12 Series also includes PCL 5/HP-GL/2 emulation software, which provides LaserJet III text and graphics compatibility plus the ability to print at 600 dpi. If you are using a PCL application, we recommend that you configure the application to print to a LaserJet III. If a LaserJet III driver is not available, use a driver for the LaserJet II, or else LaserJet. Refer to the application’s documenta- tion for more information.

NOTE: If your document uses 300 dpi user-defined patterns or 300 dpi bitmap fonts, the Elite 12 Series will only be able to print these at 300 dpi even if 600 dpi PCL is selected. Also, the Elite 12 Series includes 15 PCL fonts that are compatible with those in the HP LaserJet III. These fonts consist of 7 bitmap and 8 scalable fonts. If you have configured your Elite 12 Series to print PCL at 600 dpi, the internal bitmap fonts will only print at 300 dpi. The internal scalable fonts will print at 600 dpi, as will any downloaded scalable font.

NOTE: In PCL 5 emulation, the Elite 12 Series can print at either 300 or 600 dpi resolution. The default resolution is 300 dpi. Resolution is set via the Resolution submenu. Also, although most PCL applications send the necessary commands specifying font, character pitch, point size, etc., the Elite 12 Series front panel can be used to set many PCL print characteristics.

The PCL 5 printer language was developed by Hewlett-Packard. For more information about commands supported by PCL 5, see the HP PCL 5 Printer Language Technical Reference Manual (Manual Part No. 5961-0509).

USING THE COPY COMMAND

If you printed a job to a file from a DOS application, you must use the DOS COPY command to make the printer print the file. The following command is a typical example:

COPY /B myfile.prn LPT1

This sends the print job in the file myfile.prn to the parallel port LPT1 and to the device connected to that port. The binary mode switch /B is needed so that all control characters are sent to the printer as data.

NOTE: GCC recommends that you don’t use the DOS PRINT command. Although this command can allows you to continue using DOS while the file is printing, it can not print files that contain certain control characters. This can cause printing problems with complex files. However, if you are sending simple text files, the PRINT command may work.

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STEP 10. VERIFY PRINTER SETUP

The easiest way to verify that the installation has been completed successfully is to print a document from a software application.

1. Load a software application of your choice and open or create a simple document.

2. Make sure the correct printer driver is selected.

3. Print the document.

If the document prints, installation is complete. If nothing printed, repeat steps 1 -9 and/or refer to the Maintenance and Troubleshooting section on page 87 of this guide. If you still have difficulty getting a document to print contact GCC technical support at 781.276.8620 (U.S. only; outside the U.S. refer to the back cover) or www.thevirtualprinterstore.com or contact your authorized GCC dealer.

ADDITIONAL INFORMATION

THE ELITE 12 SERIES CONTROL PANEL PG 68

FONTS PG 72

DDING MEMORY TO YOUR PRINTER PG 74

SING THE CD-ROM WITH ADOBE ACROBAT PG 83

SING THE MULTI-PURPOSE FEEDER PG 85

MAINTENANCE AND TROUBLESHOOTING PG 87

CONTROL PANEL STATUS LED'S

The control panel status LED's show you the following:

When the On Line LED is solid (lit and not flashing), the Elite 12 Series is ready to receive data and print.

When the Comm LED flashes, one of the Elite 12 Series interface ports is receiving or transmitting data.

When the Paper LED is solid:

• The printer is out of paper, or

• The wrong size paper is loaded in the

paper tray, or

• The printer is waiting for you to insert paper because you specified manual feed in the paper source section of your application’s Print dialog box.

THE ELITE 12 SERIES CONTROL PANEL

INTRODUCTION TO THE ELITE 12 SERIES CONTROL PANEL

You use the Elite 12 Series control panel to get information about your printer and to adjust specific printer functions. It includes an LCD display window, four LED's that show the status of the printer at all times, and eight push buttons. For more detailed information on the control panel, see the Elite 12 Series CD-ROM.

CONTROL PANEL (LCD) DISPLAY WINDOW

The LCD display window shows you the current status of the printer. When the printer is not printing, you’ll see the printer’s name and “Ready” in the display window. The display window can also show the Elite 12 Series menus and submenus. See “The Elite 12 Series menu system” on the Elite 12 Series CD-ROM for more information.

On Line Comm

Paper

Status LEDs

Service

Manual

On Line

Menu Enter

Feed

Form Feed

Cancel

ResetContinue

Function keys

When the Service LED is flashing, you need to perform some type of simple service procedure in order to continue printing. If this LED is solid, the printer needs to be serviced by GCC authorized service personnel.

When an LED indicates that the printer needs attention, you’ll see a message explaining the problem in the display.

CONTROL PANEL FUNCTION KEYS

ON LINE KEY

You use the On Line key to switch the printer between being on line or off line. The printer is normally on line

– that is, ready to receive data from computers and print it. If you need to use the control panel menu system, you must set the printer off line. Press the On Line key to set the printer off line. After you’ve finished using the menu system, press the On Line key again to set the printer back on line.

MANUAL FEED KEY

You use the Manual Feed key:

• When you select manual feed as the paper source for the document in your application’s Print dialog box.

• When the control panel requests you to load a paper size that is not loaded in the printer’s paper trays.

In both cases, you load the multipurpose feeder with the correct size paper and press the Manual Feed key.

FORM FEED/CONTINUE KEY

You use the Form Feed/Continue key:

• When the printer needs a Form Feed command for PCL5 print jobs from certain applications.

• When you want the printer to print on the paper in the standard paper tray, even though it does not hold the specified paper size.

• When you need to run a cleaning sheet through the printer.

CANCEL/RESET KEY

You use the Cancel/Reset key:

• To cancel a PostScript job that is either processing or waiting to print.

• To reset the control panel menu and submenu settings to the factory

settings (the printer must be off line).

MENU KEY

You use the Menu key to get to the menu system. First, you must press the On Line key to take the printer off line. You can only get to the menu system when the printer is off line.

Yo u ’ll use the printer’s menus if you need to configure printer functions or get information about current settings. Full details of menu settings are on the Elite 12 Series CD-ROM.

Note: You’ll only need to change the settings on the menus if you have specialized printing or connection needs. The factory settings suit most users.

ENTER KEY

You use the Enter key:

• To see submenus.

“Press Enter…” appears in the display window to prompt you to press the Enter

key to see a submenu(s).

• To save changes when you change main menu or submenu settings.

After you make a change to a main menu setting or submenu setting, press the Enter key to save the new setting. An asterisk (*) will appear in the display window to the right of the setting to confirm that the new setting has been saved.

• To find out which port is being used for the current print job.

Press the Enter key when the Elite 12 Series is processing a job (the Comm LED is flashing). The LCD display window shows the name of the interface port that is receiving data.

+ AND – KEYS

You use the + and – keys to move through main menu and submenu settings. You can use these keys only when the printer is off line.

TO NAVIGATE THE CONTROL PANEL MENU SYSTEM

Press the Menu key to cycle through the nine main menus.

If a main menu has submenus, “Press Enter…” appears in the display window. Press the Enter key to access the submenus, and then press the Menu key repeatedly to cycle through the submenus.

Press the On Line key at any time to exit the menu system and place the printer on line.

THE ELITE 12 SERIES MENU SYSTEM

The menu system consists of nine main menus. Some main menus contain submenus. Some menus only give you information, while others let you change settings. Note: For a complete description of the menus and submenus, see Chapter 2 on the Elite 12 Series CD-ROM.

Reminder: Press the Enter key to save a new setting. An asterisk (*) will appear next to the new setting confirming that your changes have been saved.

The main menu items are:

1. LANGUAGE

2. PRINT HELP PAGE

3. PRINT (1) SAMPLE PAGE(S)

4. PRINTER INFO

5. PAPER HANDLING

6. EMULATIONS

7. INTERFACES (NOT ON THE ELITE 12/600 USB)

8. INFO PAGES

9. PRINT CONTROL

FONTS

INTRODUCTION

Fonts come in several formats. You can use PostScript (Type 1 format), TrueType®, and PCL 5 fonts with your printer.

There are 35 PostScript fonts and 15 PCL fonts in the printer’s hardware. The Elite 12 Series CD-ROM installs these fonts onto your computer when you install the rest of the printer software.

Unless you’re certain that you will be using PCL, leave this setting at the factory default of “PostScript Only.” This will save memory resources. If you use PostScript fonts, TrueType fonts, or a combination of the two, the PostScript Only setting allows you to print these fonts.

USING ADOBE TYPE MANAGER (ATM) AND POSTSCRIPT (TYPE 1) FONTS

Adobe Type Manager is a software utility sold by Adobe for Type 1 format fonts. It displays fonts on your computer screen as closely as possible to how they’ll look when printed. It is also required for printing with Type1 fonts in PCL print jobs. Type 1 fonts are available from many font vendors, including Bitstream

USING TRUETYPE FONTS

TrueType font control is included in Windows and the Mac OS. Like Adobe Type Manager, one of its functions is to display fonts as close as possible to how they’ll look when printed. TrueType fonts are available from many font vendors, including Bitstream.

USING PCL 5

PCL 5 fonts are generally found on PC-compatible computers. They behave in a similar fashion to TrueType fonts. PCL 5 fonts are available from a limited number of font vendors.

RESIDENT POSTSCRIPT FONTS

The Elite 12 Series comes with 11 high quality PostScript font families installed in the printer’s ROM: Times, Helvetica, Courier, Symbol, Helvetica Narrow, Palatino, Avant Garde, Bookman, New Century Schoolbook, Zapf Chancery, and Zapf Dingbats. These fonts are designed by Bitstream and are similar to Adobe Type 1 fonts.

RESIDENT PCL 5 FONTS

For PCL 5 users, the Elite 12 Series comes with two high quality PCL outline font families and two 300 dpi bitmap fonts. The outline fonts are designed by Bitstream to match the AGFA Intellifont

fonts found in the Hewlett-Packard LaserJet III printer.

DOWNLOADING FONTS

In addition to the fonts already installed on the printer, the Elite 12 Series includes 45 downloadable fonts, also designed by Bitstream.

When you print a document, the fonts you need must be present in the printer’s internal memory (RAM or ROM). If you use fonts which are not built into the printer, they are automatically downloaded from your computer along with the print job.

You can also manually download fonts to the printer’s RAM from the Mac OS by using the LaserWriter Utility, included with the Elite 12 Series software, or downloaders included with many font packages. Manually downloading fonts can make printing faster. When fonts are manually downloaded to the printer, they remain in the printer’s RAM and available for all print jobs sent to the printer for as long as the printer is switched on; the fonts are removed from RAM when the printer is switched off. For more information on downloading fonts, see the Elite 12 Series CD-ROM.

USING AN EXTERNAL HARD DISK WITH THE ELITE 12 SERIES (ELITE 1212 ONLY)

The Elite 1212 provides a SCSI port so you can connect an external hard disk. This disk is used to store additional PostScript and TrueType fonts. Using an external disk for font storage is faster than downloading from the computer each time and it leaves more available memory. This improves performance. If necessary, you can install up to seven hard disks to your printer. For more information on connecting an external hard disk to the Elite 1212, see the Elite 12 Series CD-ROM.

The SCSI interface on the printer has an HDI 30 connector. The cable that has an HDI 30 plug is often sold as an “Apple PowerBook” SCSI cable.

ADDING MEMORY TO YOUR PRINTER

You can print more complex documents and download more fonts to your printer if you add RAM. To do this you have to open up the printer and insert a SIMM (Single Inline Memory Module). The printer can hold up to 64 MB of RAM, in two SIMM sockets. There is already at least one SIMM installed in the printer.

SPECIFICATIONS

You can add SIMMs of any size from 2 MB to 32 MB. SIMMs must be non-parity 72-pin, 70 nanoseconds or faster, non-composite, symmetrical, low-profile, 5-volt, and tin leaded. This kind of memory is readily available from many sources, or you can order upgrade kits direct from GCC. Use only EDO (extended data out) or FPM (fast page mode). You cannot use DIMMs, SDRAM, or other special RAM technologies. Do not use gold plated connectors. SIMMs do not have to be installed in pairs, nor do you have to add a SIMM of the same size as that already installed. You can install any capacity SIMM in either socket.

WHY WOULD I NEED TO ADD MEMORY TO THE ELITE 12 SERIES?

You can print virtually any 600 dpi page with 8 MB of RAM and virtually any 1200 dpi page with 16 MB (if your Elite 12 Series model supports this resolution).

You will reduce available RAM by setting the printer to Auto Switch between PostScript and PCL 5. Options like TCP/IP, WebAdmin, and NEST use additional RAM; together with Auto Switch, these utilized approximately 4MB of the available RAM, there by reducing the RAM freely available for print jobs..

In addition, you’ll need printer RAM for any fonts you download. These require as much RAM as the space they occupy on the hard drive of your computer. In general, each font occupies 50 -100k of RAM.

You will continue to obtain minor performance improvements as you add additional memory up tp a maximum of 64 MB of RAM.

REQUIRED TOOLS AND SAFETY PRECAUTIONS

You should not need any tools to add memory to your printer. However, you should guard against static discharges. Your body can easily accumulate a static charge; if you touch a sensitive piece of circuitry, you can destroy it without realizing.

GCC strongly recommends that you use a grounding wrist strap. You can buy one from any computer parts outlet. If you do not have a grounding wrist strap, touch the perforated metal chassis of the printer to discharge any static electric charge your body may have.

INSTALLING THE RAM INTO THE ELITE 12 SERIES

1. Switch off the printer.

2. Unplug the interface cables from the back of the printer. Do not unplug the power cord from the AC outlet.

3. If necessary, move the printer so that you have clear access to its left side.

4. Remove the paper tray.

5. Open the top cover by pressing the release button on the top right of the printer.

6. You need to remove the side cover. Unscrew the two thumbscrews at the rear of the printer (A). If these are tight, you may need to use a #2 Phillips screwdriver.

7. Reach inside the case. Pull the edge of the cover (B) toward you, then move the cover away from the rest of the printer to prevent it from latching again.

8. Place both hands on the top of the side cover (C). Lift the edge of the cover next to the top cover; this unlatches the cover, and you should be able to slide the cover away from the printer.

9. IMPORTANT: Attach a grounding wrist strap to the perforated metal chassis, or touch the chassis regularly to dissipate static electricity from your body.

10. The ROM and RAM cards are at the right of

the controller board. Remove the ROM card to get better access to the RAM slots. (Your controller board may vary from the one shown)

a. Place your index fingers under the back

edge of the ROM card.

b. Using your thumbs, slowly push the two

retaining clips outward until the clips clear the top surface of the ROM card.

c. Pivot the ROM card away from the

retaining clips and remove the ROM card from the socket.

d. The ROM card has a notch in it; this must

be at the top of the contacts when you reinstall it.

e. Put the ROM card in a safe place; after

you have installed the RAM you will need to reinstall it.

Notch

ROM

SIMM

Remove RAM SIMM

RAM

Socket

RAM SIMM

Install RAM SIMM

Notch

11. Install the RAM SIMM. a. Position the SIMM so that the notch is

toward the top.

b. Place the SIMM in the socket so that the

top of the SIMM is angled toward your left. Gently press the SIMM down into the socket.

c. Pivot the SIMM so that it moves upright.

The retaining clips will snap into place. If the retaining clips will not snap into place, you have not inserted the SIMM correctly.

12. Reinsert the ROM card in the same way that you inserted the SIMM. Warning: If the RAM SIMM and ROM card are not correctly inserted completely into the socket, your printer may display an error message when you turn it on, and it will not operate.

13. If you are having trouble inserting the SIMM or ROM card:

• Make sure that the cards are in the

correct sockets. The ROM card is slightly shorter than the RAM SIMM.

• Make sure that the notch in each card is toward the top.

Notch

RAM SIMMROM card

14. Remove the grounding wrist strap from the printer (if necessary), and reinstall the printer’s side cover. Don’t tighten the thumbscrews. Turn on the printer and wait to see if the control panel shows the “Ready” message. If it does, turn the printer off and go on to the next step.

• If the “Ready” message doesn’t appear,

turn off the printer and remove the cover. Gently try to rock the ROM card and SIMMs. If they are inserted correctly, they should not move. Carry out steps 11, 12 and 13 again, replace the cover and turn the printer on.

• If the “Ready” message still doesn’t

appear, and you are confident that you have installed the ROM card and SIMM correctly, contact GCC technical support at 781.276.8620 (U.S. only; outside the U.S. see back cover), www.thevirtualprinterstore.com, or your authorized GCC dealer.

15. If the printer is ready, tighten the thumbscrews (at the rear of the side cover) by hand. Make certain that the printer is switched off. Reinstall the interface cables (if necessary, insert the parallel port plug first).

16. Turn the printer on again. If the “Ready” message shows in the control panel, the physical installation succeeded. Now confirm the installation and update the printer driver on all computers that use this printer.

CONFIRMING THE INSTALLATION OF RAM

These steps confirm that the printer recognizes the additional memory.

1. Switch on the printer.

2. Press the On Line button on the control panel; you’ll see the message “Off Line” in the display panel.

3. Press the Menu key four times; “Printer Info” appears in the display panel.

4. Press the Enter key; you’ll see the total amount of RAM that the printer recognizes. If this is the same as the new total of RAM, press the On Line key and the printer goes back on line.

If this figure is not the same as the total amount of RAM, turn the printer off, and remove the side cover. Now carry on from step 14 in the previous steps, starting from “If the ready message doesn’t appear . . .”

UPDATING LASERWRITER 8 PRINTER DRIVER (MACINTOSH ONLY)

After you have installed extra memory you must update the LaserWriter 8 driver configuration on every Macintosh that uses the printer.

1. Switch the printer on.

2. Select the Chooser from the Apple () menu.

3. Click the LaserWriter 8 icon in the upper left area of the Chooser. You’ll see the name of your Elite 12 Series in the upper right area of the Chooser below “Select a PostScript printer.” If the name is not highlighted click on it to highlight it.

4. Click on the Setup button. You’ll see the Setup dialog box.

5. Click on the Auto Setup button. You’ll see a message box telling you that the computer is communicating with the printer.

6. After a few seconds you’ll see the Setup dialog box again. Click the OK button to return to the Chooser, and then close the Chooser.

7. Repeat the preceding six steps on every Macintosh that will use the printer.

UPDATING WINDOWS DRIVERS (ALL VERSIONS)

After you have installed extra memory you must update the Windows printer driver on every Windows computer that will use the printer.

First, you need to carry out the next four steps once. This method works for all versions of Windows, and provides a memory figure for you to enter.

1. Switch the printer on.

2. Open a DOS Window by clicking on the MS-DOS prompt icon on the

Windows 95/98 (or NT 4.0) Start menu, or the MS-DOS Prompt icon in the Windows 3.1 (or NT 3.51) Main Window.

3. Assuming that your printer is on LPT1 and that Windows is installed on the

C drive, type the following:

copy c:\windows\system\testps.txt lpt1

If your printer is connected to another port, or Windows is installed on a drive other than C, change the references. Do not use any Windows print commands; you must execute this command in DOS.

4. Type EXIT and press the Return key to return to Windows.

The printer will have printed a page which shows “Max Suggested VM (KB):” This is the maximum suggested Virtual Memory for the printer in kilobytes. Now you need to enter this figure in the Printers section of Windows Control Panel on every Windows computer that uses the printer. The way you do this varies between versions of Windows.

WINDOWS 95/98

1. Choose Settings from the Start menu, and choose Printers from the submenu.

2. You’ll see the Printers window; use the right mouse button to click on the

Elite 12 Series icon.

3. You’ll see a menu; choose Properties from this list.

4. You’ll see the Properties tabbed dialog box; click on the Device Options tab.

5. At the top of the dialog box is a section marked Available printer memory (in KB).

Enter the suggested virtual memory into this box, and click OK.

6. Repeat the preceding five steps on every Windows 95/98 computer that uses

the printer.

WINDOWS NT 4.0

1. Choose Settings from the Start menu, and choose Printers from the submenu.

2. You’ll see the Printers window; use the right mouse button to click on the Elite 12 Series icon.

3. You’ll see a menu; choose Properties from this list.

4. You’ll see the Properties tabbed dialog box; click on the Device Options tab.

5. In the window, click on Virtual Memory.

6. Enter the suggested virtual memory figure into the box, and click OK.

7. Repeat the preceding six steps on every Windows NT 4.0 computer that uses the printer.

USING THE CD-ROM WITH ADOBE ACROBAT 4

This installation guide is intended for you to set up your printer. The CD-ROM contains more information about your printer, in Adobe Acrobat format files. The CD-ROM comes with Macintosh and Windows versions of the Adobe Acrobat Reader program; you can install this program on your computer and read the documents on the CD-ROM.

You can print pages from Acrobat documents, and also copy and paste text from Acrobat files into other applications, and make full text searches within the document.

INSTALLING ADOBE ACROBAT READER

1. Put the Elite 12 Series CD-ROM in your CD-ROM drive.

2. (Windows only) Open File Manager (Windows 3 and NT 3.51) or

Explorer (Windows 95/98 and NT 4.0).

3. Open the Folder or Directory of the CD-ROM called Manuals.

4. Open the Folder or Directory that corresponds to your language. Languages

available are English, French, Italian, and Spanish.

5. Run the program called Acroread.mac (Mac) or Acroread.exe (Windows).

This installs the Reader program; follow the instructions on the screen.

OPENING DOCUMENTS WITH ACROBAT READER

Acrobat documents are stored as Portable Document Format (.pdf) files. Open them in the same way as you open files in other applications.

UNDERSTANDING THE ACROBAT SCREEN

The Acrobat screen is divided into two parts; bookmarks on the left and pages on the right. Treat the bookmarks as a table of contents. If a bookmark has a triangle to the left of it, you can click on the triangle to show a list of subtopic bookmarks. Click on the triangle again to hide the subtopics. If you click on a bookmark, you’ll jump to the first page in that section. There is a scroll bar at the bottom of the bookmarks so that you can see all the text in a bookmark.

Depending on the size of your computer’s screen, you may need to magnify the page. You can choose the magnification you want by clicking on the magnification box in the status bar at the bottom center of the screen.

• Fit Page shows the entire height of the page.

• Fit Width shows the entire width of the page. You won’t be able to see some of the top or bottom of the page.

• Fit Visible is similar to Fit Width, but shows the width of the page between margins.

You can also choose percentage views from the list, or choose Other to create a specific percentage view. You can also use the magnifying glass button in the tool bar to drag over an area of the page you want to enlarge.

When you change the magnification it remains at that setting for all pages until you change it again.

MOVING THROUGH PAGES

You can move forward and backward through the sections of the Elite 12 Series manual by dragging the vertical scroll bar. When you do this you’ll see a window telling you which page you’re selecting.

If you click in the background area of the vertical scroll bar you’ll move one page at a time. If the magnification you’ve chosen shows less than a full page, you’ll see the top part of each page followed by the bottom part.

You can also use the tool bar buttons to move from page to page.

The GCC manual has a table of contents with underlined entries in red; click on these to go to that section of the manual.

FINDING TEXT

Just as you can think of the bookmarks as a table of contents, the Find tool takes the place of an index. If you want to find a word:

1. Click on the Find button in the tool bar.

2. You’ll see the Find dialog box. Enter the word(s) you want to find.

3. Click OK; the program takes you to the next place the word appears.

4. If you don’t find the information you’re looking for, press Command-G (Macintosh) or Control-G (Windows) to go to the next place the word appears.

USING THE MULTIPURPOSE FEEDER

The multipurpose feeder holds up to an extra 80 sheets of 20 lb. copier-style paper, 40 transparencies, 40 sheets of labels, 10 envelopes or 25 postcards. You can also manually feed single sheets of paper or other media. The multipurpose feeder handles the following paper sizes that can also be placed in the main paper tray:

• Letter • Legal 13" • Legal 14" • Executive • A4 •B5

The following paper sizes can only be used in the multipurpose feeder:

• Postcard

You must use the multipurpose feeder for envelopes, which can be in the following sizes:

• Commercial #10 (Comm. #10) • Monarch • DL • C5

You have to select the multipurpose feeder from a computer’s Print dialog box (assuming you specified the main paper tray as the default paper source). See “Paper Source” in the CDROM sections on Macintosh and Windows for how to select the multipurpose feeder. To use the multipurpose feeder:

1. Open the cover of the multipurpose feeder; it folds down to a 45º angle. If one side of the cover doesn’t unlatch, push the cover gently toward that side.

2. Pull the tab to slide out the extension.

ECHNOLOGIES

3. When the extension is fully extended, lift the tab up and toward you so that the folding part of the extension is in place.

4. If necessary, slide the paper guide so that it lays against the edge of the paper.

5. Insert paper (or other media). Insert letterhead face up with the top toward the printer. Insert envelopes face up with the flap down and to the right.

GCC strongly recommends that you use the straight-through paper path when printing envelopes (see next section).

When you close the multipurpose feeder, first move the paper guide back to the right side. Then fold the extension and slide it back into the main part of the feeder. Now close the cover; this lifts the feeder back to the upright position.

NOTE :

If you are using legal-size paper, you may need to support the stack to help it feed properly.

STRAIGHT-THROUGH PAPER PATH

This gives you a straight-through paper path (which you need for envelopes and thicker media) in conjunction with the multipurpose feeder. You can change the output from the top to the rear in the printer software.

On the Macintosh, select “Printer-specific Options” or “Features” in the Print dialog box. In Windows 95 and 98, in the printer properties choose the Device Options tab and then look in Printer Features.

ECHNOLOGIES

A5 B5 A4

MAINTENANCE AND TROUBLESHOOTING

Your Elite 12 Series is exceptionally easy to maintain. Wipe the outer surfaces of the printer’s case with a damp cloth from time to time to remove dust. Do not use ammonia or alcoholbased cleaners on or around the printer.

TONER SPILLS

Wipe small toner spills with a damp cloth. Don’t use hot water; you may set the toner and cause stains on clothing and furniture. You should remove larger amounts of spilled toner with a vacuum cleaner. If you spill very large amounts inside the printer, contact GCC Technologies or your authorized dealer or service provider for cleaning.

PRINTING PROBLEMS

PAPER JAMS

When a paper jam happens, the red Service LED on the printer’s control panel flashes and one of three messages appears in the display. The messages are:

• Paper feed jam

• Paper path jam

• Paper exit jam

You must clear the jam, and open and close the printer’s top cover to reset the printer and resume printing.

PAPER FEED JAM

This usually happens when paper is misfed from the paper tray. If you remove the paper tray you should see a loose sheet of paper.

PAPER PATH JAM

This happens when paper is being moved past the toner cartridge. If you remove the toner cartridge you should see the jammed paper.

PAPER EXIT JAM

This happens when a printed sheet jams as it exits the printer. The jammed paper should be partly visible exiting the printer into the output tray on top of the printer.

CLEARING A PAPER JAM

1. Open the top cover of the printer.

2. Locate the jammed paper. If the message says Paper Feed Jam, remove the paper tray; if the message says Paper Path Jam, remove the toner cartridge.

3. Grasp the jammed paper with both hands and slowly remove it from the printer by pulling in the direction that the paper normally takes. If the sheet tears, make sure you remove all the pieces.

4. Discard the jammed paper. If the jam happened at the paper tray, be sure that all the paper is beneath the metal bracket at the left front of the paper tray.

5. Check the “Paper Jam Checklist.” below.

6. Replace the paper tray in the printer (if necessary) and close the top cover of the printer.

After a minute or so the printer will warm up and resume printing.

PAPER JAM CHECKLIST

• Did you remove all the packing material from inside the printer when you set it up?

• Is the paper flat and dry?

• Have you removed the stack of paper and fanned it to make sure that pages are free

to move?

• Are the paper’s edges flush?

• Is the paper under the brackets in the paper tray?

• Is there too much paper in the paper tray? The 250-sheet limit for the standard paper

tray is for 20 lb. (75 g/m2) sheets.

• Are you using the Multipurpose feeder and the rear output for heavy sheets and envelopes?

• Are the paper length and width guides in the paper tray correctly adjusted?

• Is the paper width guide in the paper tray next to (but not tight against) the paper?

• Is the paper in the tray the same size as in the Page Setup dialog box of

your application?

• Have you removed all traces of paper from previous jams?

• Is the paper path free from any obvious obstructions?

SERVICE AND SUPPORT

You can contact GCC for technical assistance in several ways.

• Technical Support phones: 781-276-8620. (U.S. only; outside the U.S. refer to back cover)

• Fax: 781-275-1115.

• GCC’s World Wide Web site: www.thevirtualprinterstore.com

• Internet email: support@gcctech.com

GCC’S WORLD WIDE WEB SITE

GCC’s Web site offers a wealth of information. The full manual for the Elite 12 Series of printers is here, along with technical bulletins that deal with any problems that arise over the life of your printer. Check www.thevirtualprinterstore.com to see if your problem has a solution.

DEALER AND SERVICE CENTER SUPPORT

GCC offers worldwide services from its dealers and service centers. They are supported by training, technical documentation, and technical support.

EXTENDED WARRANTIES

GCC offers extended warranty programs for all its products. These extend the limited warranty and cover all parts of the printer (except consumables, like the toner cartridge). You can purchase an extended warranty during the limited warranty period, and renew it year after year.

SOFTWARE UPGRADES

You can download software upgrades from GCC’s web site.

TRANSPORTING YOUR PRINTER

Full instructions on packing the printer for transport are on the Elite 12 Series CD-ROM, in the section on Maintenance and Troubleshooting. Always remove the toner cartridge from the printer before transporting it.

CONSUMABLES, ACCESSORIES, AND UPGRADES

You can purchase consumables such as toner cartridges, accessories, and upgrades direct from GCC by calling, 1.800.422.7777 (U.S. only; outside the U.S. refer to back cover)or on the web at www.thevirtualprinterstore.com.

SOFTWARE LICENSE AGREEMENT

OPENING THE BAG CONTAINING THE SOFTWARE OR INSTALLING THE SOFTWARE FROM THE DISTRIBUTION MEDIA (the “Software”) WHICH ACCOMPANIES THIS MANUAL INDICATES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS CONTAINED IN THIS LICENSE AGREEMENT. THE TERMS OF THIS LICENSE AGREEMENT APPLY TO YOU AS THE ORIGINAL LICENSEE OF THE SOFTWARE AND THE RELATED USER DOCUMENTATION (the “Documentation”) AND TO ANY SUBSEQUENT LICENSEE THEREOF.

IF YOU DO NOT ACCEPT OR AGREE TO THE TERMS OF THIS LICENSE AGREEMENT YOU MAY RETURN THE PRODUCT, WITH DATED PROOF-OF-PURCHASE OF THE PRODUCT, TO YOUR DEALER WITHIN 10 DAYS FOR A FULL REFUND OF PURCHASE PRICE THEREOF. ALL RETURNED SOFTWARE MUST BE UNUSED AND IN THE UNOPENED PLASTIC BAG.

LICENSE

In return for payment of the purchase price of your GCC Technologies Product (“the Product”), you have been granted a limited, non-exclusive license (“License”) to use the Software and the Documentation on the terms set forth in this License Agreement.

GCC Technologies, Inc. (“GCC”) retains ownership of these copies of the Software and the Documentation. These copies of the Software and the Documentation are licensed to you according to the following terms:

PERMITTED USES

YOU MAY:

1. Use the Software with any appropriate GCC product.

2. Copy the Software onto a single hard disk drive.

3. Transfer the Software to another party, if the other party agrees to the terms and conditions of this License Agreement and completes and returns a Registration Card to GCC. The Registration Card may be obtained by writing to GCC’s Customer Service department at the address set forth below. If you transfer the Software to any other party, you must transfer all copies and the Documentation to such party.

4. Make a single copy of the Software on another diskette for backup purposes only.

PROHIBITED USES

THE LICENSE OF THE SOFTWARE AND THE DOCUMENTATION GRANTED TO YOU IS LIMITED, AND YOU MAY NOT:

1. Make copies of any of the Documentation or make copies of the Software other than as expressly set forth above.

2. Alter, modify or adapt the Software or the Documentation, including translating, decompiling, disassembling, creating derivative works, or merging the Software with other software.

3. Use any backup media you have made or allow someone else to use any backup media unless the Software on the original media is defective.

4. Rent, sublicense, assign or otherwise transfer any interest in any of the Software or the Documentation except as set forth above.

5. Modify or erase any copyright, trademark or proprietary rights notice on any medium containing the Software or the Documentation or copy or reproduce any of the Software or the Documentation without all of GCC’s copyright, trademark and proprietary rights notices.

The License is effective until terminated. You may terminate it at any time by destroying all copies of the Software you have and mailing your original Software media and the Documentation to GCC. The License and your right to use the Software will automatically terminate upon your failure to comply with any provision of this License Agreement or upon GCC’s election to terminate the License as set forth below. You agree upon such termination to destroy all copies of the Software which you have and to mail your original Software diskettes and the Documentation to GCC.

GCC retains all rights and title to the Software and the Documentation except for the limited license contained herein. The Software and the Documentation are protected by the copyright laws of the United States. There are severe penalties, civil and criminal, for copyright infringement. Nothing in this License Agreement constitutes a waiver of GCC’s rights under the copyright laws of the United States or any other law.

LIMITED SOFTWARE WARRANTY

WARRANTY

If you discover physical defects in the medium on which the Software or the Documentation are distributed, at its option, GCC will either replace the medium at no charge to you or terminate the License and require the return of your Product, and upon such return, refund to you the purchase price thereof. To qualify for this warranty, you must return the defective medium with proof-of-purchase to GCC during the one year period after you acquired the Software.

Except as set forth in the immediately preceding paragraph, GCC PROVIDES THE SOFTWARE AND THE DOCUMENTATION “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR WARRANTIES OF QUALITY OR PERFORMANCE. YOU THE LICENSEE ARE ASSUMING THE ENTIRE RISK AS TO THE QUALITY OF THE SOFTWARE AND THE DOCUMENTATION AND THE RESULTS OF ITS USE. Your exclusive remedy with respect to the Software, the Documentation and this License Agreement, shall be limited to the replacement of any defective medium, or refund of the purchase price of your Product, as set forth above.

APPLE COMPUTER, INC. MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, REGARDING THE ENCLOSED COMPUTER SOFTWARE PACKAGE, ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU HAVE WHICH VARY FROM STATE TO STATE.

IN NO EVENT WILL GCC BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE OR DOCUMENTATION, even if advised of the possibility of such damages. In particular, GCC shall have no liability for any programs or data stored or used with the Software, including the costs of recovering such programs or data. In no event shall GCC’s liability with respect to the Software, the Documentation and this License Agreement, in contract, tort (including negligence) or otherwise, exceed the original price paid by you for your Product.

THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED. No GCC dealer, agent, or employee is authorized to make any modification or addition to this warranty.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

GENERAL

This License Agreement is governed by the laws of the Commonwealth of Massachusetts. This License Agreement constitutes the entire agreement between GCC and you concerning the Software and the Documentation, and supersedes all prior communications, agreements and understandings, written or oral, between GCC and you with respect thereto.

Should you have any questions concerning this License Agreement, the Software or the Documentation, you may contact GCC by writing to Customer Service, GCC Technologies Inc., 209 Burlington Road, Bedford, MA 01730-9143. For the name of the nearest GCC service center or representative, call (800) 422-7777.

TRADEMARKS

GCC Technologies and the GCC Technologies logo are registered trademarks of GCC Technologies Inc. Elite is a trademark of GCC Technologies, Inc. Apple, AppleTalk, LocalTalk, LaserWriter, EtherTalk, Macintosh, and the Apple logo are registered trademarks of Apple Computer, Inc. Finder and TrueType are trademarks of Apple Computer, Inc. PostScript is a registered trademark of Adobe Systems Incorporated. Adobe and Illustrator are registered trademarks of Adobe Systems Incorporated. Adobe Type Manager, ATM, and Separator are trademarks of Adobe Systems Incorporated. Aldus, PrePrint, PressWise, FreeHand, and PageMaker are registered trademarks of Aldus Corp. MacPaint and MacWrite are registered trademarks of Claris Corp. LetraSet is a registered trademark of Esselte Pendaflex Corp. DesignStudio is a trademark of Esselte Pendaflex Corp. IBM is a registered trademark of International Business Machines Corp. Helvetica, Palatino, and Times are registered trademarks of Linotype-Hell AG Corp. Phoenix Technologies, PhoenixPage, and Multi-grey are registered trademarks of Phoenix Technologies. Centronics is a registered trademark of Centronics Data Computer Corp. Ethernet is a registered trademark of Xerox Corp. Microsoft and Word are registered trademarks of Microsoft Corp. Windows and Windows 95 are trademarks of Microsoft Corp. Bitstream is a registered trademark of Bitstream Inc. Speedo, Bitstream Dutch, Bitstream Swiss, Bitstream Swiss Narrow, and Bitstream Zapf Calligraphic are trademarks of Bitstream Inc. ITC Avant Garde, ITC Bookman, ITC Zapf Chancery, and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation. New Century Schoolbook is a registered trademark of Kingsley-ATF Type Corp. Helvetica, Palatino, and Times are registered trademarks of Linotype-Hell AG Corporation. Tyvek is a registered trademark of Dupont Chemical Corp. PhoneNET is a registered trademark of Farallon Corp. Cheapernet is a registered trademark of National Semiconductor. CHAMP is a trademark of Amp Inc. Canvas is a trademark of Deneba Systems. Quark and QuarkXpress are trademarks of Quark Inc. Ready,Set,Go is a registered trademark of Manhattan Graphics Corp. PCL is a registered trademark of Hewlett-Packard Company. NetWare is a registered trademark of Novell Corp.

Limited Hardware Warranty

GCC Technologies, Inc. (“GCC”) warrants, for the limited period of one year from the date of original purchase, the Elite 12 Series sold by GCC and any accompanying media on which GCC software is recorded (the “Product”) to be free from defects in materials and workmanship. During the warranty period, GCC or its authorized representative will, at its option, repair, replace or refund the purchase price of any defective product at no additional cost, provided you return it during the warranty period, transportation charges prepaid, to GCC or an authorized GCC dealer or representative. You must attach your name, address and telephone number, a description of the problem, and a dated proof-of-purchase bearing the serial number for each product returned for warranty service.

This Warranty is limited to the original purchaser of the product and is not transferable unless otherwise agreed by GCC in writing. This Warranty does not apply to any product which has been damaged by accident, abuse, or misuse, which has been modified without the prior written permission of GCC.

GCC MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE SUPPLIED WITH THE PRODUCT, ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. AS A RESULT, THE SOFTWARE IS LICENSED “AS IS,” AND YOU THE LICENSEE ASSUME THE ENTIRE RISK AS TO ITS QUALITY AND PERFORMANCE.

EXCEPT AS EXPRESSLY SET FORTH ABOVE, GCC MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

UNDER NO CIRCUMSTANCES SHALL GCC’S LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT OR THE USE OF, OR THE INABILITY TO USE, THE PRODUCT, IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE), OR OTHERWISE EXCEED THE PURCHASE PRICE OF THE PRODUCT, AND IN NO EVENT SHALL GCC BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR DOWNTIME OR LOST PROFITS, BUSINESS, USE OF SOFTWARE OR EQUIPMENT, OR GOODWILL, WHETHER OR NOT GCC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, or do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE OF THIS PRODUCT. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

No GCC dealer, representative, agent or employee is authorized to make any modification, extension or addition to this warranty on behalf on GCC. THE WARRANTIES AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, EXPRESS OR IMPLIED.

For the name of the nearest GCC service facility or representative, call GCC at (800) 422-7777, or write to: Vice President of Customer Service, GCC Technologies Inc., 209 Burlington Road, Bedford, MA 01730-9143.

AUSTRALIA 5/585 Blackburn Road Notting Hill, Melbourne, VIC, 3168 Tel: +61 3 9562 1800 Fax: +61 3 9562 1900

UNITED KINGDOM 729 London Road Hounslow, Middlesex, England TW3 1SE Tel: +44 181 754 6000 Fax: +44 181 754 6060

GERMANY Vertriesburo Deutschland Hahnsbuschweg 2-4, 24147 Klausdorf Bei, Kiel, Germany Tel: +49 431 7997 610 Fax: +49 431 7997 666

UNITED STATES 209 Burlington Road Bedford, MA 01730-9143 Tel: 781.275.5800 Fax: 781.275.1115

TO ORDER SUPPLIES OR ACCESSORIES VISIT OUR

WEBSITE WWW

.THEVIRTUALPRINTERSTORE.COM

OR GCC SALES AT 1.800.422.7777 OUTSIDE NORTH AMERICA CONTACT YOUR LOCAL OFFICE.

INTERNET

SALES & SUPPLIES: WWW.THEVIRTUALPRINTERSTORE.COM SUPPORT: WWW.THEVIRTUALPRINTERSTORE.COM/SUPPORT

Elite 1212 Installation Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

INTRODUCTION

WHERE TO LOOK FOR MORE INFORMATION

INSTALLATION CHECKLIST

STEP 1. CHECK PACKAGE CONTENTS

STEP 2. PREPARE PRINTER LOCATION

STEP 3. LOCATE PRINTER PARTS

STEP 4. REMOVE INTERNAL PACKAGING

STEP 5. INSTALL TONER CARTRIDGE

STEP 6. LOAD TRAY

STEP 7. ATTACH THE POWERCORD

STEP 8. CONNECT PRINTER CABLES

SUPPORTED NETWORK PROTOCOLS

STEP 9. INSTALL PRINTING SOFTWARE

STEP 9A. INSTALL MACINTOSH PRINTING SOFTWARE

USING ADD PRINTER

USING ADD PRINTER

SOLUTIONS TO POSSIBLE SOFTWARE INSTALLATION PROBLEMS

INSTALLING THE LPR UTILITY

PRINTING WITH DOS

SELECTING A PRINTER DRIVER

USING THE COPY COMMAND

STEP 10. VERIFY PRINTER SETUP

ADDITIONAL INFORMATION

THE ELITE 12 SERIES CONTROL PANEL

FONTS

ADDING MEMORY TO YOUR PRINTER

USING THE CD-ROM WITH ADOBE ACROBAT 4

USING THE MULTIPURPOSE FEEDER

MAINTENANCE AND TROUBLESHOOTING

SERVICE AND SUPPORT

SOFTWARE LICENSE AGREEMENT

LIMITED SOFTWARE WARRANTY

Limited Hardware Warranty