• Wall mount bracket pre-attached for quick outdoor
installation
• Removable base for easy surface/flush-mount installation
• OSD menu control
• IP66 weatherproof rated with included wall mount
• 12V DC operation
As our products are subject to continuous improvement, we the right to modify
product design, specifications and prices, without notice and without incurring
any obligation. E&OE
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Safety Instructions
• Read this guide carefully and keep it for future reference.
• Follow all instructions for safe use of the product and handle
with care.
• Camera is rated for outdoor use and is weatherproof using
the included wall mount or accessory ceiling mount only.
For indoor installations, camera may be directly attached to
a ceiling or flush mounted.
• Camera is not intended for submersion in water. Installation
under a sheltered environment is recommended.
• Use the camera within given temperature, humidity, and
voltage levels noted in the Technical Specifications.
• Do not disassemble the camera.
• Do not point the camera directly towards the sun or a source
of intense light.
• Make sure to install the camera in a location that can support
the camera weight.
• Make sure there are no live electrical cables in the area
where you plan to mount the camera.
• Periodic cleaning may be required. Use a damp cloth only.
Do not use anything other than water to clean the dome
cover, as chemicals such as acetone can permanently
damage the plastic.
Before you start, ensure you have received all the items listed below:
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Camera and
Wall Mount
Foam Pad
Ceiling/Flush
Mount Screws
1.1 OPTIONAL ACCESSORIES
Contact your distributor for details.
Ceiling Mount
Wall Mount Screws
Instruction Manual
PTZ Controller
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Connecting the Camera
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2. CONNECTING THE CAMERA
BNC
RS485
12V DC
Video Cable (6-pin)
NOTE: Video and Alarm Cable are pre-attached to the camera.
Alarm Cable (5-pin)
2.1 DEFAULT PROTOCOL INFORMATION
• Default ID: 1
• Default Baud Rate: 2400
• Default Protocol: Pelco-D
If you need to change the PTZ protocol information, see “Changing
Protocol Information” on page 5.
2.2 POWER REQUIREMENTS
This high voltage PTZ camera uses 12V DC power only.
• Max Power Consumption: 850 mA / 7.2W.
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Connecting the Camera
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2.3 RS485 CONNECTION
For PTZ control, connect this line to keyboard controller or DVR. To
control multiple cameras at the same time, RS-485 communication lines
are connected in parallel as shown below.
2.4 ALARM INPUT CONNECTION
Before connecting sensors, check driving voltage and output signal type
of the sensor. Since output signal types of the sensors are divided into
Open Collector and Voltage Output types in general, the cabling must be
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Connecting the Camera
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done properly after considering these types.
If you want to use Alarm Input, the types of sensor must be selected in
the OSD menu (see “Alarm Input Setup” on page 24). The sensor types
are Normal Open and Normal Close. If sensor type is not selected
properly, the alarm can be activated reversely.
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Changing Protocol Information
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3. CHANGING PROTOCOL INFORMATION
The DIP switches on the bottom of the camera control 3 values:
1. The ID of the camera, which allows the DVR/keyboard controller to
identify different PTZ cameras.
otocol, which is the language that allows the camera and DVR/
2. The pr
keyboard controller to speak to each other (e.g. Pelco D).
3. The baud r
The illustration below shows the default values of the DIP switches.
The DIP switches are located on the bottom of the camera. To access the
DIP switches, you must remove the camera from the wall mount. Rotate
the dome cover counterclockwise to remove. Remove the base
attachment screws (3x) and lift the camera from the camera base. See
illustration below.
Removing the camera from the wall mount
3.2 SETTING THE CAMERA ID
Camera ID is set using the larger DIP switch panel with 8 switches. Each
switch represents a binary digit (i.e. switch #1=1, #2=2, #3=4, etc.).
Camera ID can be anything between 1-255. See the address example
table on the next page.
Camera ID DIP Switches
You cannot use the same ID for more than 1 PTZ
IMPORTANT
camera.
You cannot set an ID with a value of 0.
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Changing Protocol Information
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IDSwitch is ON or OFF
12345678
Value1248163264128
1ON OFF OFF OFF OFFOFF OFFOFF
2OFF ONOFF OFF OFFOFF OFFOFF
3ON ONOFF OFF OFFOFF OFFOFF
4OFF OFF ON OFF OFFOFF OFFOFF
5ON OFF ON OFF OFFOFF OFFOFF
6OFF ONON OFF OFFOFF OFFOFF
7ON ONON OFF OFFOFF OFFOFF
8OFF OFF OFF ONOFFOFF OFFOFF
9ON OFF OFF ONOFFOFF OFFOFF
10OFF ONOFF ONOFFOFF OFFOFF
11ON ONOFF ONOFFOFF OFFOFF
12OFF OFF ON ONOFFOFF OFFOFF
13ON OFF ON ONOFFOFF OFFOFF
14OFF ONON ONOFFOFF OFFOFF
15ON ONON ONOFFOFF OFFOFF
16OFF OFF OFF OFF ONOFF OFFOFF
.......... .......... .........................
255ON ONON ONONONONON
To calculate the ID, add up the Value shown for each switch that is ON.
EXAMPLE: If switches #1, #2, and #3 are ON, ID = 1 + 2 + 4 = 7.
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Changing Protocol Information
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3.3 SETTING THE CAMERA PROTOCOL AND BAUD
RATE
Protocol and baud rate are set using switches 1&2 on the smaller DIP
switch panel. See the table below.
Protocol and Baud Rate Switches
12Protocol/Baud Rate
OFFOFFPelco-D 2400
ONOFFPelco-D 9600
OFFONPelco-P 4800
ONONPelco-P 9600
IMPORTANT
8
Switches 3 & 4 are for manufacturer use only and
should always be set to OFF.
Installation
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4. INSTALLATION
4.1 INSTALLATION WARNINGS
Make sure to install the camera in a location that can support
the camera weight.
Make sure there are no live electrical cables in the area
where you plan to mount the camera.
• Camera rated for outdoor use and is weatherproof only when using
the included wall mount or accessory ceiling mount. The PTZ
camera is not intended for submersion in water.
• Mount the camera where the lens is away from direct and intense
sunlight.
• Plan your cable wiring so that it does not interfere with power lines
or telephone lines.
• Ensure that the camera wiring is not exposed or easily cut.
• Mount the camera in an area that is visible but out of reach.
4.2 WALL MOUNT INSTALLATION (INDOOR/
OUTDOOR)
To install the camera:
1. If necessary, change the camera’s ID and protocol information. See
“Changing Protocol Information” on page 5.
2. Use the back of the wall mount to mark hol
screws and cable and drill the holes.
3. Connect the cables (see “Connecting the Camera” on page 2).
es for the wall mount
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Installation
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4. Attach the camera and wall mount to the wall using the wall mount
screws (4x).
4
Wall mount
screws
NOTE: Use the included drywall plugs if installing in drywall.
5. Remove protective vinyl sheet from the dome cover.
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10
4.3 CEILING MOUNTING (INDOOR ONLY)
Camera will begin moving immediately when power is connected.
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Camera is not weatherproof if installed using this method.
Use the included wall mount or accessory ceiling mount (not
included) for outdoor installations.
Make sure to disconnect power before installing the camera.
Installation
To install the camera:
1. You must remove the camera from the included wall mount for indoor
ceiling mounting. To do so:
• Rotate the dome cover counterclockwise to remove.
• Remove the base attachment screws (3x) and remove the camera
fr
om the camera base.
• Remove the camera base by removing the camera attachment screws
inside the wall mount (4x).
• Disconnect the video and alarm cables from the camera.
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Installation
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2. If necessary, change the camera’s ID and protocol information. See
“Changing Protocol Information” on page 5.
3. Remove the adhesive from the
foam pad. Remove the cutouts
for the cables and mounting
screw holes and attach the
foam pad to the bottom of the
camera base with the cutouts
aligned with the screw and
cable holes.
4. A. If you are running the
cables through the surface,
remove the rubber plug on the
bottom of the camera base and
run the video cable and the
alarm cable connectors
through the bottom cable hole.
OR:
• B. If you are running cables
through the side of the
camera, unscrew the side
conduit cap with a flathead
screwdriver, and run the
video cable and alarm cable
connectors through the
conduit hole.
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3
Cable and
mounting screw
cutouts
4A
Video and Alarm Cable
Video and
4B
Alarm cable
Conduit hole
Foam Pad
Bottom cable
hole
5. Drill holes for the mounting
Base attachment
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screws (x4) and the cables and
run the cables through the hole.
6. Attach the camera base to the
surface using the included
ceiling/flush mounting screws
(x4).
NOTE: Use the included dry wall
anchors if installing the camera in
drywall.
Installation
6
Ceiling/Flush
mounting
screws
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7. Connect the video and alarm
cable connectors to the camera.
NOTE: Make sure power is
disconnected before connecting
the video cable. Camera will begin
moving immediately when power is
connected.
8. Attach the camera to the
base using the ba
attachment screws (3x).
se
7
8
screws
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Installation
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9. Reattach the dome cover by
rotating it clockwise.
Remove protective vinyl from
dome cover.
10.Connect cables as shown in
“Connecting the Camera” on
page 2.
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4.4 FLUSH MOUNTING (INDOOR ONLY)
Camera will begin moving immediately when power is connected.
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Camera is not weatherproof if installed using this method.
Use the included wall mount or accessory ceiling mount for
outdoor installations.
Make sure to disconnect power before installing the camera.
Installation
1. You must remove the camera from the included wall mount for indoor
flush mounting. To do so:
• Rotate the dome cover counterclockwise to remove.
• Remove the base attachment screws (3x) and remove the camera
fr
om the camera base.
• Remove the camera base by removing the camera attachment screws
inside the wall mount (4x).
• Disconnect the video and alarm cables from the camera.
1
2. If necessary, change the camera’s ID and protocol information. See
“Changing Protocol Information” on page 5.
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Installation
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3. Use the bottom of the camera
as a guide to cut a hole
approximately 103.5mm in
diameter in the ceiling and run
extension cables through the
hole.
3
Use the bottom of the
camera as a guide to cut a
hole in the ceiling
4. Connect the video and alarm
cable connectors to the camera.
Connect cables as shown in
“Connecting the Camera” on
page 2.
NOTE: Make sure power is
disconnected before connecting the
video cable. Camera will begin
moving immediately when power is
connected.
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4
5. Insert the bottom of the camera
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through the hole and attach it to
the ceiling using the ceiling/flush
mounting screws (3x).
Installation
5
Camera
6. Reattach the dome
cover by rotating it
clockwise. Remove
protective vinyl from
dome cover.
Ceiling/flush
mounting
screws
6
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Using the OSD Menu
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5. USING THE OSD MENU
Use the OSD menu to control camera settings, presets, patterns, swings,
groups and alarm input functions.
To access the OSD menu:
• On a Pelco D/P compatible controller, you can access the main menu
by pr
essing and holding the [Menu] button for 2 seconds or by pressing
[95] + [Preset].
5.1 OPERATING THE MAIN MENU
• Press [Up]/[Down]/[Left]/[Right] to navigate the menu.
• Press [Near] to make menu selections or save values.
• Press [Far] to go up one level to previous menu.
• To change the value of an item press [Up]/[Down].
• The menu items surrounded with < > have sub menus.
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Using the OSD Menu
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Submenus:
• System Information: View information about the camera.
• Display Setup: Configure camera OSD.
• Dome Camera Setup: Configure camera image settings and PTZ
functions.
• System Initialize: Reset camera settings to factory defaults.
5.2 DISPLAY SETUP
This menu allows you to turn sections of the OSD display ON or OFF. If an
item is set to AUTO, the item is displayed only when its value is changed.
• CAMERA ID [ON/OFF]: Shows the ID of the camera.
• PTZ [ON/OFF/AUT
• A
CTION TITLE [ON/OFF/AUTO]: Shows the name of the currently
selected action (e.g. Swing, Pattern, or Group).
• PRESET LABEL [ON/OFF/AUTO]: Shows the name of the currently
selected preset.
• ALARM INPUT [ON/OFF/AUT
NOTE: Privacy Zone is not supported.
O]: Shows the camera’s position.
O]: Shows alarm I/O status.
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Using the OSD Menu
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5.2.1 SET NORTH DIRECTION
• Press [Near] to configure the camera compass direction. Move the
camera into the desired North position and press [Near] again to save.
5.3 CAMERA SETUP
This menu allows you to configure camera image settings and PTZ
functions.
5.3.1 CAMERA SETUP
Camera Setup allows you to set the general image settings of the
camera.
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• F OCUS MODE [AUTO/MANUAL/SEMIAUTO]: Sets camera focus
mode. If set to SEMIAUTO, manual focus is used in preset operation,
and Auto focus is used when manually controlling the camera. Focus
information is saved when the preset is saved.
• DIGITAL ZOOM [ON/OFF]: Sets digital zoom function to ON/OFF. If
this is set to OFF, zoom function stops at the optical zoom
magnification limit
• LINE LOCK [ON/OFF]: Not applicable.
• IMAGE FLIP [ON/OFF]: Flips image horizontally and vertically when
set to ON.
White Balance Setup
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White Balance mode is set to AUTO, and cannot be changed.
DAY is for a color image, and NIGHT is black and white. AUTO1/AUTO2
change between day and night mode based on luminance level of the
scene. AUTO1 changes between Day/Night mode faster than AUTO2.
• BRIGHTNESS [0~100]: Adjusts brightness of images. Iris, Shutter
Speed, and Gain are adjusted automatically in correspondence with
Brightness value.
• IRIS [AUTO]: AUTO is the default setting; it cannot be changed.
function when luminance of image (signal) is too dark. When set to
AUTO, you can set the limit for the Slow Shutter function.
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5.3.2 MOTION SETUP
Motion Setup allows you to setup the motion settings of the camera.
• MOTION LOCK [ON/OFF]: When set to ON, Motion Lock prevents
Presets, Auto Pans, Patterns and Groups from being overwritten
using the keyboard controller shortcuts. You may still run those
functions using shortcuts or edit them using the OSD menu.
• POWER UP ACTION [ON/OFF]: When set to ON, after starting up, the
camera will resume the last action executed before powering down.
Preset, Pattern, Swing and Group may be resumed but Jog actions
may not be resumed.
• AUTO FLIP [ON/OFF]: When set to ON, image is automatically flipped
when tilt goes past 90°. When set to OFF, tilt is limited to 90°.
• JOG MAX SPEED [1~360/Sec]: Sets maximum jog speed. Jog speed
is inv
ersely proportional to zoom magnification. As zoom
magnification goes up, pan/tilt speed goes down.
• JOG DIRECTION [INVERSE/NORMAL]: When set to NORMAL, pan/tilt
moves in the same direction as the joystick. If set to INVERSE, pan/
tilt moves in the opposite direction.
• FREEZE IN PRESET [ON/OFF]: If set to ON, image freezes while
moving between presets.
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Using the OSD Menu
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Parking Action Setup
Parking action runs an assigned command if the controller is idle for a
set time between 1 minute and 4 hours.
• PARK ENABLE [ON/OFF]: Enable/disable parking action.
• W
AIT TIME [1 minutes~4 hours]: The time is displayed in "hh:mm:ss"
format.
• P
ARK ACTION [HOME/PRESET/PATTERN/SWING/GROUP]: Action
taken after Wait Time. If HOME is selected, camera will move to home
position.
Alarm Input Setup
Match the Alarm sensor input to an action. If an external sensor is
activated, camera will move to the corresponding preset position or
perform the corresponding action.
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Using the OSD Menu
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• ALARM TYPE [Normal OPEN(N.O) / Normal CLOSE](N.C)]: Sets
sensor input type.
• ALARM ACTION [NOT USED/HOME/PRESET/GROUP/PATTERN]: You
can assign an action for each Alarm input (Preset, Swing, Pattern and
Group).
5.3.3 PRESET SETUP
A maximum 127 of positions can be stored as presets. Preset numbers
can be assigned from 1 to 128.
NOTE: Preset "95" is reserved for starting the main menu.
Presets can be set using keyboard shortcuts or the OSD menu.
To set presets using keyboard shortcuts:
• Press [1~128] then press [Set] for 2 seconds.
To go to presets using keyboard shortcuts:
• Press [1~128] then press [Preset].
To set presets using the OSD menu:
1. Go to the Preset Setup menu (Menu>Dome Camera Setup>Preset
Setup).
2. Configure the following:
• PRESET Number [1~128]: If a selected preset is already defined,
camera moves to pre-defined position and preset characteristics
show on monitor. If a selected preset is not defined, UNDEFINED
shows on monitor.
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Using the OSD Menu
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• EDIT PRESET SCENE: Press [Near] to redefine current Preset scene
position. Then use the joystick to edit the position and press [Near]
to save or [Far] to cancel.
• EDIT PRESET LABEL: Press [Near] to edit Label shown on monitor
when preset runs. Max. 10 characters are allowed. Use [Left/Right/
Up/Down] to move the character selector and press [Near] to enter
a character. Select OK and then press [Near] to confirm Label.
• CAM ADJUST [GLOBAL/LOCAL]: Select GLOBAL to use the WB and
AE settings that are set in this camera for this preset. Select LOCAL
and press [Near] to define custom WB or AE settings for this preset.
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Using the OSD Menu
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5.3.4 SWING SETUP
You can setup up to 8 swings.
During a swing, the camera moves between 2 Preset positions
repeatedly. When Swing function runs, the camera moves from the
preset assigned as the 1st point to the preset assigned as the 2nd point
in CW (Clockwise) direction. Then, the camera moves from the preset
assigned as the 2nd point to the preset assigned as the 1st point in CCW
(Counterclockwise) direction.
If the preset assigned as the 1st point is the same as the preset assigned
as the 2nd point, camera turns on its axis by 360° in CW (Clockwise)
direction and then it turns on its axis by 360° in CCW (Counterclockwise)
direction.
Speed can be set up from 1° / sec to 180° / sec.
To run a swing using keyboard controller shortcuts:
• Press [141~148] and then press [Pr
To create swings:
1. Setup the desired presets you would like to use to create Swings.
eset] to runs swings 1 ~ 8.
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Using the OSD Menu
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2. Go to the Swing Setup menu (Menu>Dome Camera Setup>Swing
Setup).
3. Configure the following:
• SWING NUMBER [1~8]: Selects Swing number to edit. If a selected
Swing has not defined, NOT USED is displayed under 1st Position and
2nd Position.
• 1ST/2ND POSITION [PRESET 1~128]: Set up the 2 positions for Swing
function. If a selected preset is not defined, UNDEFINED will be
displayed under the 2nd Position.
• SWING SPEED [1°/sec~180°/sec]: Sets Swing speed from 1° / sec to
180° / sec.
• CLEAR SWING [CANCEL/OK]: Select OK and press [Near] to delete
current Swing data.
5.3.5 PATTERN SETUP
You can set up to 4 Patterns with a maximum of 1200 communication
commands each.
Creating a Pattern memorizes a path (mostly curve path) defined by the
keyboard controller to be run later.
Patterns can be created using keyboard controller shortcuts or the OSD
menu.
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Using the OSD Menu
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To create a Pattern using keyboard controller shortcuts:
• Press [1~4] and press [Pattern] for 2 seconds. Define the pattern
motion and then press [Near] to save or [Far] to cancel.
To run a Pattern using keyboard controller shortcuts:
• Press [1~4] and then press [Pattern].
To create a Pattern using the OSD menu:
1. Go to the Pattern Setup menu (Menu>Dome Camera Setup>Pattern
Setup).
2. Configure the following:
• PATTERN NUMBER [1~4]: Selects Pattern number to edit. If a selected
pattern number is not defined, UNDEFINED is displayed under
selected pattern number.
• CLEAR PATTERN [CANCEL/OK]: Select OK to and then press [Near]
to delete data in current pattern.
• EDIT PATTERN: Press [Near] to start editing pattern. Move the joystick
to the desired start position and press [Near] to save. Move the joystick
to the desired end position and press [Near] to save or [Far] to cancel.
5.3.6 GROUP SETUP
The Group function allows you to create a sequence of Presets, Patterns,
and/or Swings. A maximum of 8 Groups can be stored with up to 20
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Using the OSD Menu
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actions each. The dwell time is the time interval between actions and is
adjustable in the menu.
To run a group using keyboard controller shortcuts:
• Press [151~158] and then press [Preset] to run groups 1 ~ 8.
To setup a group:
1. Go to the Group Setup menu (Menu>Dome Camera Setup>Group
Setup).
2. Under Group Number, select a group number between 1~8.
3. Select Edit Group and press [Near].
4. Press [Near] in NO ACTION.
5. Move cursor [Up/Down] and press [Near] to configure functions.
Configure the following settings for each function:
• AC
TION: Type of action.
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Using the OSD Menu
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• ###: Action number.
• DWELL: Dwell time in mm:ss between 1 sec.~4 min.
• OPT: Preset speed (2~360) when preset is selected. Or, number of
repetitions (1~255) when Pattern or Swing is selected.
6. Press [Near] to confirm each function and repeat step 5 to configure
up to 20 functions.
7. Press [Far] when finished editing the group functions.
8. Select SAVE and press [Near] to save the group or [Far] to discard.
5.4 SYSTEM INITIALIZE
The System Initialize menu allows you to reset settings to factory
defaults or reboot the camera.
• CLEAR ALL DATA: Resets all configuration data, including display,
camera, and motion setup.
• CLEAR DISPLAY SET: Resets Display settings.
• CLEAR CAMERA SET: Resets Camera settings.
• CLEAR MOTION SET: Resets Motion settings.
• CLEAR EDIT DATA: Deletes all Preset, Swing, Pattern, and Group data.
• REBOOT CAMERA: Reboots camera module.
• REBOOT SYSTEM: Reboots speed dome camera.
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Using the OSD Menu
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To initialize one of the options:
• Select the desired option using [Up/Down] and then press [Near]. Use
[Up/Down] to select YES and then press [Near] again. Wait for the
operation to complete.
5.5 RESERVED KEYBOARD SHORTCUTS
Some preset numbers are reserved for direct access to specific
functions in OSD menu.
Function:
• [95] + [Preset]: Open main menu.
• [131~134] + [Preset]: Runs Pattern Function 1 ~ 4.
• [141~148] + [Preset]: Runs Swing Function 1 ~ 8.
• [151~158] + [Preset]: Runs Group Function 1 ~ 8.
• [170] + [Preset]: Sets Camera BLC Mode to OFF.
• [171] + [Preset]: Sets Camera BLC Mode to ON.
• [174] + [Preset]: Sets Camera Focus Mode to AUTO.
• [175] + [Preset]: Sets Camera Focus Mode to MANUAL.
• [176] + [Preset]: Sets Camera Focus Mode to SEMI-AUTO.
• [177] + [Preset]: Sets Camera Day & Night Mode to AUTO.
• [178] + [Preset]: Sets Day & Night Mode to NIGHT.
• [179] + [Preset]: Sets Day & Night Mode to DAY.
• [190] + [Preset]: Sets OSD Display Mode to AUTO.
• [191] + [Preset]: Sets OSD Display Mode to OFF.
• [192] + [Preset]: Setting OSD Display Mode to ON.
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Technical Specifications
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6. TECHNICAL SPECIFICATIONS
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LVT +007noituloseR
155° Tilt (Auto-Flip)
Min. Illumination0.7 Lux in Color
Lens / Lens TypeAuto Focus / 3.8-38mm F 1.8
Power Requirement12V DC ±10%
Power ConsumptionMax. 850mA/ 7.2W
Operating T
Operating Humidity Rangewithin 90%RH
1. Camera is weatherproof only when using included wall mount or accessory ceiling
emperature Range-4°F ~ 122°F / -20°C ~ 50°C
mount. Not intended for submersion in water. Installation in a sheltered location
recommended.
0.02 Lux in Black and White
Alarm (4 inputs)
2.15lbs / 0.96kg (camera only)
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mooZ latigiD x01 & mooZ lacitpO x01mooZ
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Dimensions
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7. DIMENSIONS
Units: mm
Camera and wall mount dimensions
Ceiling mount dimensions
Flush mount dimensions
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Troubleshooting
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8. TROUBLESHOOTING
There is no picture at night
• Camera is capable of seeing in extremely low light conditions (0.02
Lux), but it cannot see in total darkness. It is recommended to install
the camera where there is some ambient light (e.g. street lighting or
starlight, moonlight, etc.) or leave a light on in the area where the
camera is installed.
• Sens-Up is OFF. Go to MENU>DOME CAMERA SETUP>CAMERA
SETUP>AUTO EXPOSURE SETUP and make sure that Sens-Up is set
to AUTO. Press [Near] and adjust the Sen-Up Limit to provide the best
night time picture for your installation.
No image at startup or camera image is unclear
• Check to ensure your camera is properly connected (see “Connecting
the Camera” on page 2) and the power adapter is plugged in.
• Connect the power adapter to a different outlet.
• Make sure that the power adapter you are using meets the camera’s
power requirements (850mA / 7.2W / 12V DC).
• Extension cable run may be too long. Voltage may drop over distance
and affect image quality.
• Dome cover is dirty. Clean the dome cover with a soft, slightly damp
cloth. Do not use anything other than water to clean the dome cover,
as chemicals such as acetone can permanently damage the plastic.
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Troubleshooting
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PTZ controls are not working or are not working properly
• RS485 wires not connected or connected using wrong polarity. Ensure
the red wire is connected to the + RS485 port and the black wire is
connected to the - RS485 port.
• Not enough of RS485 wire is exposed to make proper connection. Use
a wire stripper (not included) to strip off some of the wire insulation.
• Extension cables may be damaged or are not connected properly.
Check your extension cable run.
• PTZ protocol details are not configured in DVR/keyboard controller.
See your DVR/keyboard controller instruction manual for details.
• Multiple PTZ cameras are using the same camera ID. This will either
disable or affect PTZ controls. Configure a separate camera ID for
each camera (see “Setting the Camera ID” on page 6 for details).
36
eLineTechnology.com
01.BSM.18.3000015
Product Made in China under ISO9001 & ISO1400 standards
Manual P.rinted in China v1.1
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