All other documents in dierent languages are translations
of the original version.
All rights reserved in the event of registration of patents,
working models or design patents.
Contents
1 General information 5
1.1 Notes on the operating instructions 5
1.2 Standards and Directives 5
1.3 Intended use 6
1.4 Predictable misuse 6
1.5 Warranty and liability 7
1.6 Manufacturer's customer service 7
2 Safety 8
2.1 General safety instructions 8
2.2 Safety principles 8
2.3 General obligations of the operator 9
2.4 Requirements for personnel 10
2.5 Safety instructions for the technical status 10
2.6 Safety instructions for operation 11
3 Product description 11
3.1 General information 11
3.2 Device explanation 12
3.3 Product types 13
3.4 Technical data 13
4 Operation 15
4.1 Bidirectional radio system 15
4.2 Initial operation 15
4.3 Power supply 16
4.4 Operating mode 16
4.5 Menu mode 24
4.6 Programming the transmitter 32
4.7 Changing the batteries 40
4.8 Cleaning and care of the device 40
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5 US Declaration of conformity 41
6 Troubleshooting 42
1 General information
7 Repair 43
8 Address 43
9 Disposal 44
1.1 Notes on the operating instructions
The contents are arranged by the life phases of the
MultiTel 2 radio remote control (referred to below as
the "device").
The manufacturer reserves the right to make changes
to the technical data in the operating instructions. They
may dier from the actual model of the device without
fundamentally changing the basic information and losing
validity. The current status of the technical data can be
requested from the manufacturer at any time. Claims
based on the above will not be accepted. Deviations from
statements in the text and illustrations are possible and
will depend on the technical development, equipment
and accessories of the device. The manufacturer will
provide information on special models with the sales
documentation. Other information will remain unaected
by the above.
1.2 Standards and Directives
The basic occupational health and safety requirements of
the applicable laws, standards and directives have been
incorporated into the design. The safety of the device is
conrmed by the declaration of conformity (see Chapter 5,
EC Declaration of Conformity). All information on safety in
the operating instructions are based on the current laws
and regulations applicable in Germany. All information in
the operating instructions must be observed at all times.
In addition to the safety instructions in the operating
instructions the regulations for accident prevention,
environmental protection and occupational health and
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safety applicable at the place of use must be observed
and complied with. Regulations and standards for risk
assessment can be found in the EC declaration of
conformity.
1.3 Intended use
The device is intended for use in the eld of building
technology (for controlling electrically operated roller
shutters, awnings, venetian blinds, roller blinds, electric
lighting and electric heaters). It is a multichannel
radio hand-held transmitter. Any other uses must be
discussed beforehand with the manufacturer, elero GmbH
Antriebstechnik (see Chapter 8, Address).
The operator will be solely responsible for any damage
arising from use of the device that is not in conformity with
the intended use. The manufacturer does not accept any
liability for personal injury and property damage caused
by misuse or process errors, improper operation and
commissioning.
Conformity with the intended use as specied in the
operating instructions is the only guarantee of safe and
error-free use and the operational safety of the device.
1.4 Predictable misuse
Predictable misuse is considered use that is not
in accordance with the purposes approved by the
manufacturer, elero GmbH Antriebstechnik (for address
see Chapter 8, Address).
1.5 Warranty and liability
The General Terms of Supply and Delivery of the
manufacturer, elero GmbH Antriebstechnik (for address
see Chapter 8, Address) are applicable. The terms and
conditions of sale and delivery are a component of the sales
documentation and are handed over to the operator on
delivery. Liability claims in the event of personal injury and
property damage will not be accepted if they are the result
of one or more of the following causes:
• Device opened by the customer (breakage of seal)
• Improper use of the device
• Incorrect installation, commissioning or operation of
the device
• Structural modications to the device without approval
in writing by the manufacturer
• Operation of the device with incorrectly installed
connections, defective safety equipment or incorrectly
installed safety and protective equipment
• Non-observance of the occupational health and safety
regulations and instructions in the operating instructions
• Exceeding the specied technical data
1.6 Manufacturer's customer service
The device must be repaired by the manufacturer only
if it needs repair. See Chapter 8 "Address" for where
to send the device to customer service for repair.
If you did not purchase the device directly from elero,
contact the supplier of the device.
Have the serial number ready for the customer service.
It is on the name plate on the back of the device.
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2 Safety
2.1 General safety instructions
The operating instructions contain all safety instructions
that must be observed to avoid and prevent dangers
arising from using the device in combination with the
motors and components that it controls in its various life
cycles. The device is guaranteed for safe use if all safety
instructions are observed.
2.2 Safety principles
The device is designed and constructed in accordance
with the state of the art and accepted safety technical rules
and is inherently safe. The basic occupational health and
safety requirements of the applicable laws, standards and
directives have been incorporated into the design of the
device. The safety of the device is conrmed by declaration
of incorporation.
All information on safety is based on the currently valid
regulations of the European Union. In other countries the
operator must ensure compliance with the applicable laws
and national regulations.
In addition to the safety instructions in the operating
instructions the generally applicable regulations for accident
prevention, environmental protection and occupational
health and safety applicable at the place of use must be
observed and complied with.
of the device may result in danger for life and limb of the
user or other persons and damage to the device and other
property. Accidents or near-accidents when using the
device, which could cause or may have caused injury to
persons and/or damage in the vicinity, must be reported
directly to the manufacturer without delay.
All safety instructions on the device and in the operating
instructions must be observed at all times. In addition
to the safety instructions, the operator must ensure
compliance with all applicable national and international
regulations and additional applicable regulations regarding
operational safety, accident prevention and environmental
protection. Only trained technicians qualied to work safely
and authorized are permitted to carry out any work on
the device.
2.3 General obligations of the operator
The operator is required to use the device only if it
is good and safe condition. In addition to the safety
instructions in the operating instructions, the general
safety and accident prevention regulations, the
requirements of DIN VDE 0100 the environmental
protection regulations of the country of use must be
observed.
The operator is responsible for ensuring that all work on
the device is conducted by trained technicians who have
been authorised and trained in safe operation.
The operator or authorised personnel are also
responsible for accident-free operation.
The device may be used only if it is in good technical
condition and used safely in conformity with the regulations
and in awareness of possible hazards as directed by the
operating instructions. The device is designed for use as
specied in the chapter on "Proper use". Improper use
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2.4 Requirements for personnel
2.6 Safety instructions for operation
Every person authorised to work with the device must
have read and understood the complete operating
instructions before carrying out the appointed work.
This is also applicable if the person has already worked
or had training with a similar device.
All work on the device is conducted by trained
technicians who have been authorised and trained in
safe operation. All operatives must be familiarised with
the dangers of working with the device before starting
any work with it.
All persons are permitted to conduct only work in
accordance with their qualications. The area of
responsibility of the person must be clearly dened.
No person who is appointed to work with the device
may have any physical restrictions that could temporarily
or permanently reduce attention span and judgement
(e.g. fatigue).
Minors or persons under the inuence of alcohol, drugs
or medications are not permitted to use the device or
conduct any assembly, disassembly or cleaning work.
2.5 Safety instructions for the technical status
The operator is required to use the device only if it is
good and safe condition. The technical status must
conform to the legal requirements at all times.
If hazards to persons or changes in operating
characteristics are detected, the device must be taken
out of service immediately and reported to the operator
of the system.
The device must not be modied, attached or converted
in any way without approval by the manufacturer.
The operator of the device is required to ensure
that the device is in safe operating condition before
commissioning.
This is also required at regular intervals to be
dened by the operator during the life of the device.
The operator is responsible for inspections before
starting operation.
3 Product description
3.1 General information
The device is a multichannel radio hand-held transmitter.
It can be used exclusively for bidirectional data
communications (compatible with the elero ProLine 2
program).
It is used to control roller shutters, venetian blinds and
sunshades, for switching electrical lighting equipment and
electric heaters.
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3.2 Device explanation
3.3 Product types
Front and back of device
1. Display
2. Left menu key
3. Right menu key
4. Joystick
(multidirectional key)
5. Operating mode
display
6. UP key
7. STOP key
8. Status display
9. DOWN key
10. Selection key
11. Programming key P
12. DIP switch 1
(for experts)
13. DIP switch 2
(for experts)
The device can be supplied in dierent models (each within
a specic frequency range: 867, 868, 915 MHz). See the
order conrmation for the exact conguration of your
device.
3.4 Technical data
All information in this chapter is based on an ambient
temperature of 20 °C (± 5 °C).
3.4.1 Table of technical parameters
MultiTel 2 technical data
Operating voltage 3V DC
Battery type 2 x LR06 (AA)
IP Code IP 20
Approved ambient
temperature [°C]
Radio frequency [MHz]915
Emitted power [dBm] 2
Weight (incl. batteries) [g] 140
Delivery including wall bracket
Tab. 2 MultiTel 2 technical parameters
0 to 55
Tab. 1 Explanation of device (pictures of front and back)
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The values of your device, which depend on the model,
can be found on the name plate.
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3.4.2 Mounting of the wall bracket
The wall bracket consists of a top and bottom
section.
• Before installing the unit in the required
position, check that the transmitter and
receiver are functioning perfectly.
• Push the bracket upper and lower parts
to separate them.
• Fix the bracket lower part onto the wall
using the screws and dowels provided.
• Install the wall bracket where the holes
are away from any electrical wires.
3.4.3 Product features
15-channel hand-held radio transmitter for bidirectional
communications between transmitter and receiver(s)
Selection key for switching between "Auto/Manual" with
automatic status display by LED and "Hand" or "Auto"
icon
UP/Stop/Down keys for manual operation Programming button on the back of the device
(can be operated with cover)
Menu-controlled function setting with plain-text displays
and channel and product management with editing
options in a maximum of two text elds per channel
Display menu control in 14 languages in backlighted
display
Conguration options for up to ve dierent groups
(combination of up to a maximum of 5 programmed
channels from the available individual channels)
Master channel for common addressing of all individual
channels, availability of master channel can be switched
Selection of the individual channels, group channels or
the matser channel with display function
Information on executed commands by status LED and
display icons
4 Operation
This chapter contains basic information on using the
operating instructions and the device.
4.1 Bidirectional radio system
A bidirectional radio system transmits radio signals to
radio receivers and enables feedback from radio receiver
to the transmitter. The radio signal can be sent directly to
the target receiver. If this is not possible, the radio signal
is routed via other bidirectional devices until the signal
reaches the target receiver. The target receiver carries
out the command and sends a conrmation back to the
transmitter. The prerequisite for bidirectional radio is
therefore that all components can transmit and receive
radio signals.
4.2 Initial operation
Press any key to activate the hand-held transmitter;
Display, status display and operating mode display light up.
When using the device for the rst time select the required
language in the menu control.
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