Element4 Modore 75H, Trisore 95 GSB, Bidore 95 GSB, Modore 95 GSB Installation, Operation And Owner's Manual
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Installation, Operation and
Owner’s Manual
Modore 75H
Product
Information
Modore 75H
Video
Direct Vent
Gas Fireplaces
HOT GLASS WILL Une surface vitrée chaude
CAUSE BURNS. peut causer des brûlures.
DO NOT TOUCH GLASS Laisser refroidir la surface
UNTIL COOLED. vitrée avant d’y toucher.
NEVER ALLOW CHILDREN Ne permettez jamais á un enfant
TO TOUCH GLASS. de toucher la surface vitrée.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed
for the protection of children and other at-risk individuals.
Une barrière conçu pour réduire le risque de brûlure par le verre de visualisation chaude est fournie avec cet appareil et doit
être installé pour la protection des enfants et autres personnes à risque.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could
result in serious injury, death, or property damage.
AVERTISSEMENT:
INCENDIE OU D’EXPLOSION
Le non-respect des avertissements de sécurité à la
lettre pourrait entraîner de graves blessures , la mort
ou des dommages matériels.
- Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the re department.
- Installation and service must be performed
- Ne pas entreposer ni utilizer d’essence ni d’autres vapeurs
ou liquides inammables dans le voisinage de cet appareil
ou de tout autre appareil.
- QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ
• Ne pas tenter d’allumer d’appareil.
• Ne touchez á aucan interrupteur. Ne pas vous servir des
téléphones se trouvant dans le bátiment ou vous trouvez.
• Quitter immédiatement le bâtiment.
• Appelez immédiatment votre fournisseur de gaz depuis
un voisin. Suivez les instructions du fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz
appelez le service des incindies.
- Installation et l’entretien doivent être eectués par un
installateur qualié, une agence de service ou le fournisseur
de gaz.
by a qualied installer, service agency or the
gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
INSTALLATEUR: Laissez cette notice avec l’appareil.
CONSOMMATEUR: Conservez cette notice pour
consultation ultérieure.
August 2019
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TABLE OF CONTENTS
Important Safety Information .................................................................................................. 3
Key Installation Points ................................................................................................................6
User Information ...........................................................................................................................7
Specications and Dimensions ...............................................................................................8
Modore 75H 9
Parts of the Fireplace 10
Clearances .................................................................................................................................... 12
Locating the Fireplace 12
Placing the Fireplace 12
Clearances to Combustibles 13
Clearances to Non-Combustibles 13
Mantel Clearances 14
Convection Clearances 15
Gas and Electric .......................................................................................................................... 16
Venting ..........................................................................................................................................17
Conguration 17
Venting Charts 19
Venting Clearances 20
Enclosing the Fireplace ........................................................................................................... 23
Non-Combustible Materials List 23
Building the Enclosure 24
Reduced Clearance To Existing Walls 24
Convection Air Opening 28
Cold Climate Installation 30
Wall Access Door (Locating & Mounting) 30
Installing the Fire Media ......................................................................................................... 33
Screen Installation..................................................................................................................... 35
Operating the Fireplace .......................................................................................................... 38
Maintenance ............................................................................................................................... 45
Glass 45
Burner 47
Pilot 47
Thermocouple 48
Venting 48
Replacement Parts .................................................................................................................... 48
Warranty ....................................................................................................................................... 49
Massachusetts Certication........................................................................... Appendix One
Troubleshooting Flowchart .......................................................................... Appendix Two
Installing the Optional Wall Switch .......................................................... Appendix Three
Connecting To A Smart Home System ......................................................Appendix Four
Index .............................................................................................................................................. 58
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IMPORTANT SAFETY INFORMATION
CAUTION - HOT! HOT! HOT!
This appliance is a HEATING appliance and it does become very hot in operation.
UNDER ANY CIRCUMSTANCES, DO NOT PLACE any object, furniture, draperies or other item LESS THAN 36” (90 cm) IN
FRONT OF THE GLASS OF THE FIREPLACE.
CHILDREN AND PETS
Radiant heat can heat surfaces such as the surround and trims of the replace to temperatures that, although approved
safe, can be quite uncomfortable to touch - particularly for children and pets. Children and pets should always be
supervised when in the room where the appliance is located. Remote control handset should be kept out of reach of
children. In the presence of children, we STRONGLY RECOMMEND that you install in front of the replace: a re screen or,
to protect young toddlers, a “hearth gate”.
HOT SURFACES
Be aware that, although safe, some combustible materials and nishes, even though installed at
listed clearances may, over time, discolor, warp or show cracks.
Convective heat will exit the unit and travel up the wall surface if not impeded. Protruding
mantels and projections can help direct the heat away from the wall. AVOID placing heat
sensitive items such as televisions, paintings, decorations, etc. above replaces or near the edge
of protrusions unless appropriate.
Do not place furniture or
other objects within 36” of
the replace glass.
SAVE THESE INSTRUCTIONS
Make yourself fully aware of all the following instructions and the many features of the Element4
direct vent gas replace appliance.
INSTALLER: Leave this manual with the appliance.
OWNER: Keep this manual for future reference.
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IMPORTANT SAFETY INFORMATION
WARNING
Children and adults should be alerted to the hazards of
high surface temperature and should stay away to avoid
burns or clothing ignition.
WARNING
This direct vent system appliance must be installed as an
OEM installation in manufactured homes (USA only) or
an aftermarket permanently located, or a mobile home,
where not prohibited by local codes and must be
installed in accordance with Manufacturer’s instructions
and the Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280, in the United States, or
the Standard for Installation in Mobile Homes, CAN/CSA
Z240 MH Series, in Canada.
WARNING: Installation and Service
Installation and service must be performed by an
authorized qualied installer, service agency or gas
supplier.
Any alteration to the product that causes soot or carbon to
form and results in damage is not the responsibility of the
manufacturer.
ONLY a qualied person may open the door/remove the
glass.
Do not modify or substitute any part of this appliance.
WARNING: Electrical Grounding
These direct vent appliances must be electrically
grounded in accordance with the local codes or, in the
absence of local codes, with National Electric code, ANSI/
NFPA 70, or the Canadian Electric Code, CSA C22.1
If the information in these instructions is not followed
exactly a re or explosion may result causing property
damage, personal injury or death.
Do not store or use gasoline or other ammable vapors
and liquids in the vicinity of this appliance.
WARNING: Glass Handling
The glass must only be removed by a qualied person.
Gloves should be worn when removing the glass.
WARNING: Gas Appliance
This appliance is only for use with the type of gas
indicated on the rating plate. These appliances are not
convertible for use with other gases unless a certied kit
is used and the conversion is performed by an authorized
qualied technician.
Applicable standards are ANSI Z21.50/CSA 2.22 (Vented
Gas Fireplaces) and CAN/CGA 2.17-M91 (Gas-red
Appliances for Use at High Altitudes.) If your installation
is at an elevation greater than 2000’ in the US or 4500’
in Canada, consult with the local authority having
jurisdiction for gas product installations to determine their
specic requirements for high altitude installations.
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IMPORTANT SAFETY INFORMATION
This gas replace and vent assembly MUST be vented
directly to the outside and MUST NEVER be attached to a
chimney serving a separate solid fuel burning appliance.
Each gas appliance MUST BE a separate vent system.
Common vent systems are prohibited.
This unit MUST be used with a vent system as described
in this installation manual. NO OTHER VENT SYSTEM OR
COMPONENTS MAY BE USED.
INSPECT the external vent cap on a regular basis to make
sure that no debris, plants, trees, or shrubs are interfering
with the air ow.
TURN OFF the gas before servicing the appliance. It is
recommended that a qualied service technician perform
an appliance check-up/service once a year.
Any safety screen or guard removed for servicing MUST BE
REPLACED before operating this appliance.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL, and must
only be used with gas supply conditions as indicated on
the rating label.
DO NOT USE this appliance if any part has been under
water. Immediately call a qualied service technician to
inspect the unit and to replace any part of the control
system and any gas control that has been under water.
NEVER OBSTRUCT the ow of ventilation air. Keep the
front of the appliance CLEAR of all obstacles and materials
for servicing and proper operation.
The glass panels MUST be in place and sealed before the
unit can be placed into safe operation.
DO NOT OPERATE this appliance with the glass panels
removed, cracked or broken. Replacement of the glass
panels should be performed by a licensed or qualied
service person. DO NOT strike or slam the glass panels.
The glass panels SHALL ONLY be replaced by units
supplied by the manufacturer. NO SUBSTITUTE panels
shall be used.
DO NOT USE abrasive cleaners on the panels. DO NOT
ATTEMPT to clean the glass panels when they are hot.
DO NOT use this appliance as a temporary source of heat
during construction.
This appliance is a vented gas replace. It must not be
used for any other purposes such as drying clothes, etc.
If the pilot ame is extinguished either intentionally or
unintentionally, no attempt should be made to re-light the
gas until at least 3 minutes have elapsed.
Dimensions will appear as INCHES”/metric throughout
this manual. For convenience, the inches are rounded to
the nearest 1/16” when converted. If greater accuracy is
required, use the metric dimensions.
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KEY INSTALLATION POINTS
IMPORTANT
INFORMATION
This page references the most important key installation points when installing any Element 4 replace. This
page DOES NOT substitute for reading the entire manual.
RECORDS
• The installer MUST record the serial number and venting conguration to use for any technical issues that
may arise.
ELECTRICAL
• An approved 120V AC wall receptacle is required. The receiver MUST be powered by the AC adapter. (4) AA
batteries may be used only for on-demand electrical requirement during power outage.
FIRE MEDIA
• When installing the re media make sure to NEVER mix dierent types of media or use media purchased
from another retailer. ALWAYS keep the second thermocouple AND pilot free from media.
CONVECTION AIR
• The convection air outlets MUST be installed BEFORE the rst light. The amount of square inches needed
for the opening varies from model to model.
ENCLOSING THE FIREPLACE
• ONLY a tested and approved non-combustible wallboard that is specied in the manual may be used when
enclosing the replace.
VENTING
• The venting MUST follow the model specic graph shown in the manual. A restrictor may or may not need
to be used based on venting run and rise.
CONSTRUCTION DEBRIS
• REMEMBER that if the replace is installed before the site is nished, construction debris MUST be cleaned
from the enclosure and around the unit prior to nishing and the test re.
GAS PRESSURES
• Gas pressures MUST be read with a manometer and conrmed with what is required in the installation manual.
FINISHING
• A ⁄”/3 mm gap between the ange and the enclosing wallboard MUST be maintained to prevent cracking
from heat expansion and contraction.
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USER INFORMATION
WARMTH AND BEAUTY HOW IT WORKS
The Element4 replaces are direct vent replaces and, as such, the intake and exhaust are both handled through the vent pipe. The
replace also provides convection air to your room. The illustration shows one of the unique features of the Element4 replaces - its
use of warm, convection air ow.
Other replaces have louvered metal boxes around them to keep temperatures under control. The Element4 replaces use your
enclosing walls, or chase, to guide this warm air.
When the air within the chase is warmed by the replace, it exits through an air outlet that you have provided. This chase air is then
replaced by room air which enters through the Air Inlet (provided by the replace design) and through the Wall Access Door. As the
exiting warm air cools, it falls to the oor where it's drawn into the inlets and the cycle repeats.
The replace provides the inlet for room air as part of its design; you provide the warm air outlet as part of your design.
See the ENCLOSING the FIREPLACE section of this manual for more information.
Warm Air Out
Warm Air Out
Site-built Chase
Access Door
Room Air In
Figure 1
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APPLIANCE RATINGS
SPECIFICATIONS and DIMENSIONS
Model
Gas Natural Gas Propane
Input Maximum Btu/hr 46,064 44,358
Input Minimum Btu/hr 12,284 11,942
Maximum Supply
Pressure
Minimum Supply
Pressure
Manifold Pressure
Maximum
Manifold Pressure
Minimum
Main Burner Injector Marking
Pilot Injector Marking 32.2 27.1
New Eciency 89%
Figure 2
in. w.c. 10 12
kpa 2.49 2.99
in. w.c. 4 8
kpa 1 2
in. w.c. 6.3 11.3
kpa 1.56 2.81
in. w.c. 1.7 5.5
kpa 0.42 1.36
Modore 75H
650 (front)
560 (rear)
AC ADAPTER SPECIFICATIONS
Input Voltage 120V AC
Input Power 9 W
Output Voltage 6V DC
Output Current 500 mA
Size 3.1”H x 2”W x 1.7”D
Output Cord Length 6 Feet
Agency Approvals UL, CSA
Figure 4
Figure 3
60 (x2)
This product was tested and listed to ANSI
Z21.50a-2008 and CSA2.22a-2008 “Vented
Gas Fireplaces” by Intertek Group. (Figure 3)
A sample listing label image is shown
above. A metal listing label is attached
to every Element4 replace and contains
important certication information. The
listing label must not be removed from
the replace.
Figure 6: AC Adapter Connection (arrow)
Figure 5: AC Adapter
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SPECIFICATIONS and DIMENSIONS
manufactured by
Element4 B.V.
Modore 75H Cut Sheet
08/2017
EuropeanHome
distributed by
MODORE 75H
Figure 7
A downloadable DWG le is available at www.europeanhome.com for dimensions not shown.
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MODORE 75H
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SPECIFICATIONS and DIMENSIONS
PARTS OF THE FIREPLACE
The various parts of the Modore 75H replace are shown in Figures 8 thru 11. These parts are typical of any Element4 replace.
Relief Doors
13
(hidden)
12
10
11
2
6
5
11
3
15
1
16
8 9
7
4
Figure 8
The “No Material Zone” and the “Top of Fireplace” is the same for both sides of the replace.
Table of Fireplace Parts
Outer Frame Face- surrounds the glass panel(s) and limits the non-combustible wall board
1
Exterior Glass Panel
2
Support Feet - four adjustable feet allow the replace to be levelled
3
Hearth Panel - supports various Fire Media
4
Primary Burner - produces the front ame
5
Secondary Burner - produces the rear ame; may be controlled separately
6
Pilot Thermocouple - the part of the safety system which lights the Main Burner
7
nd
Thermocouple - the part of the safety system which monitors the Main Burner
2
8
Finish Trim - hides the Glass Rope Gasket
9
Room Air Inlet (hidden)
10
Glass Rope Gasket - holds the Glass Panel in place (2 - hidden)
11
Vent Collar - accepts the 5” x 8” venting adapter (included)
12
Relief Door - part of the safety system. Do NOT block the operation. Check BEFORE 1st light.
13
Pilot Assembly
14
Side Trim - (2)
15
Flange
16
Figure 9
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SPECIFICATIONS and DIMENSIONS
16
9
3
7
3
Figure 10: Fireplace from below
Table of Fireplace Parts
Outer Frame Face- surrounds the glass panel(s) and limits the non-combustible wall board
1
Exterior Glass Panel
2
3
3
Support Feet - four adjustable feet allow the replace to be levelled
3
Hearth Panel - supports various Fire Media
4
Primary Burner - produces the front ame
5
Secondary Burner - produces the rear ame; may be controlled separately
6
Pilot Thermocouple - the part of the safety system which lights the Main Burner
7
nd
Thermocouple - the part of the safety system which monitors the Main Burner
2
8
Finish Trim - hides the Glass Rope Gasket
9
Room Air Inlet (hidden)
10
Glass Rope Gasket - holds the Glass Panel in place (2 - hidden)
11
Vent Collar - accepts the 5” x 8” venting adapter (included)
12
Relief Door - part of the safety system. Do NOT block the operation. Check BEFORE 1st light.
13
Pilot Assembly
14
Side Trim - (2)
15
Flange
16
Figure 11
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CLEARANCES
These are NOT zero-clearance fireplaces. All clearances to
combustible AND non- combustible materials MUST be maintained
as described in this manual.
LOCATING THE FIREPLACE
When selecting a location for the replace:
• Ensure that all minimum clearances to combustible AND noncombustible materials are met.
• Provide adequate clearances for servicing.
• Consider venting dimensions (rise, run and number of
elbows, etc.) when selecting the location for your replace.
• Locate the appliance out of trac and away from furniture
and draperies.
• Keep the location free of electrical, plumbing or other
heating/air conditioning ducting.
PLACING THE FIREPLACE
The base upon which the appliance rests (Figure __) must be sturdy,
level and built to safely support at least 800 pounds (363 kilograms).
The base may be the oor or a purpose-built raised platform, e.g.
wood, metal. When placed on a platform, an 8” (203 mm) x 6” (152
mm) opening must be cut through the platform top. The lineset can
be routed through this opening. Room air must be allowed to ow
through the Wall Access Door then through this platform opening.
12
MINIMUM CLEARANCE TO COMBUSTIBLES
• The appliance is approved with a minimum clearance to
combustible materials of 26” (660 mm) to the top, 11” (280
mm)
on all sides and 4” (100 mm) to the bottom. Any spacer
or framing used closer than this dimension must be noncombustible (e.g. metal).
• The minimum distance from the bottom of the appliance to
the room ceiling is 72” (1830 mm).
• When installing the venting, the following clearances to
combustible materials MUST be maintained:
a. 3” (76 mm) above any horizontal venting
b. 1” (25 mm) to venting sides or below any horizontal
venting
• Do not block or restrict the Air Inlet, located between the
stando frame and glass.
The minimum clearances (air spaces) to combustible materials
must be maintained. It is of the greatest importance that the
replace and vent system be installed only in accordance with
these instructions.
Clearance to combustibles summary:
Back: 11” (280 mm)
Front: 11” (280 mm)
Sides: 11” (280 mm)
Top: 26” (660 mm)
Floor: 4” (100 mm)
The Floor dimension (above) is measured from the bottom of
the rebox. When the adjustable feet are in their lowest position
the required clearance to the oor is maintained.
Figure 12
The feet on the appliance are designed to sit on a at platform,
however the appliance must not be installed on any combustible
material other than wood. For example, carpet or linoleum bases
are not permitted.
Do not place anything between the bottom of the rebox and the
bottom of the feet.
ENSURE THAT THE LINESET (WHICH INCLUDES THE GAS
VALVE, ELECTRICAL WIRING, AND GAS LINES) DOES NOT
IMPEDE THE FULL OPERATION OF THE RELIEF DOORS. IT IS
YOUR RESPONSIBILITY TO ENSURE THE SAFETY OF THESE
CRITICAL COMPONENTS THROUGHOUT THE INSTALLATION
PROCESS. REMOVE AND DISPOSE OF ALL WRAPS AND TIES.
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CLEARANCES
ALL MODELS
CLEARANCES TO COMBUSTIBLE MATERIAL
Clearances to Combustibles
Sides (Non-Glass Sides ONLY) 11”
Top 26”
Bottom 4”
Figure 13
CLEARANCES TO NON-COMBUSTIBLE MATERIAL
Clearances to Non-Combustibles
Sides (Non-Glass Sides ONLY) 2”
Top 2”
Bottom 4”
Figure 14
No material of any kind is allowed between the bottom of the support feet and the bottom of the rebox (except for the
lineset).
No material of any kind is allowed within 2” (50 mm) of the top of the replace.
No material of any kind is allowed within 2” (50 mm) of the metal sides the replace.
Facing material should be installed against the outer frame of the replace, with an ⁄” (3 mm) vertical or horizontal clearance
TO THE FLANGE to allow for heat expansion.
Non-combustible materials may be installed to a zero clearance to the outer faces of the appliance outer frame face. However,
they must not cover (or prevent the removal of) the glass panels or other replace parts.
The appliance must not be installed on any combustible material other than wood.
These clearances are the same for ALL Element 4 Fireplaces, regardless of model.
We recommend that the replace be set into its nal location before building the enclosure.
Please refer to the “Reduced Clearance to Existing Combustible Wall” section for use of combustibles inside of the above clearances.
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CLEARANCES
(2") 50
C
SECTION
A-A
900
COMBUSTIBLE MATERIALS
NOT PERMITTED IN FRONT
OF GLASS
MANTELS
The graph below (Figure 15) shows a range of allowable depths and heights for a combustible mantel installation.
As shown, the minimum allowable mantel height above the replace opening is 2”/50 mm with a 1”/25 mm deep mantel.
The maximum mantel depth is 12”/300 mm at a minimum height above the replace opening of 13”/330 mm.
All of the mantel height/depth combinations fall in between these extremes in accordance with the chart below.
Mantels made of non-combustible material are allowed inside these dimensions but they will be subjected to elevated
temperatures and may become too hot to touch.
A typical completed installation with mantel is shown in the diagram below (Figure 16).
INCHES
13”/330 mm
Mantel Height
Figure 15 Figure 16
Mantel Depth
12”/300 mm
1”/25 mm
2”/50 mm
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CLEARANCES
TYPICAL CLEARANCE DIAGRAMS
The total area of the air openings must be maintained. The location of the openings must allow for the free movement of air and
must not allow excessive warm air to build up within the chase.
The top of the Warm Air Outlet must be no more than 1” (25 mm) down from the chase ceiling.
The minimum distance from the bottom of the appliance to the room ceiling is 72” (1830 mm).
B
Convection
Air Outlet
Figure 17
Minimum Distances
Room ceiling to
A
appliance bottom
Room ceiling to top of
B
Convection Air Outlet1”25 mm
Figure 18
72”
1830 mm
A
Convection Air Outlet Area by Model
Model Square Inches Square Centimeters
Modore 75H 50 323
Figure 19
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GAS and ELECTRIC
INSTALLING THE GAS LINE
In accordance with the latest edition of the National Fuel Gas Code, NFPA 54 (USA) or CAN/CSA-B149.1 (Canada,) correctly size and
route the gas supply line from the supply regulator to the area where the appliance is to be installed.
Never use galvanized or plastic pipe unless it is rated for use with gas. Gas supply pipes must be designed, routed, constructed and
made of materials that are in strict accordance with local codes and regulations. A qualied plumber or gas tter should be hired to
correctly size and route the gas supply line to the appliance in accordance with all applicable codes and regulations.
Installing a gas supply line from the fuel supply to the appliance involves numerous considerations of materials, protection, sizing,
locations, controls, pressure, sediment trap, and other criteria. The sizing and/or installing of gas piping should only be performed
by a qualied plumber or gastter.
The gas control inlet accepts a ⁄” NPT tting.
The gas supply piping should have a separate gas shuto valve and a capped, 1/8” pipe tapping upstream of the valve for the purpose
of reading pressure. A service shuto valve must be placed within six feet of the replace gas control valve.
The gas supply pressure at the gas control valve must not exceed the Maximum Supply Pressure as shown in the Specications
and Dimensions section of this manual.
The gas supply line must be properly connected and bled by a certied gastter or plumber.
The appliance and its main gas valve must be disconnected from the gas supply piping system during any pressure testing of that
system at test pressures in excess of ½ psi (3.5 kPa). The appliance must be isolated from the gas supply piping system by closing
its equipment shuto valve during any pressure testing of the gas supply piping system at test pressures equal to or less than ½ psi
(3.5 kPa).
ELECTRICAL REQUIREMENTS
The Element 4 replaces use a receiver and remote control for their burner operation. The remote control comes with two AAA
batteries and the receiver is powered by a 120V AC adapter, included. The replace MUST be powered by the AC adapter for
improved reliability and customer satisfaction.
The installer must provide an approved 120V AC receptacle to be placed within the six foot cord limit of the AC adapter.
The receiver MUST be powered by the AC adapter. Four (4) AA batteries may be used only for on-demand electrical requirement
during a power outage. Remove batteries after use to avoid battery corrosion. Battery corrosion will damage the receiver.
Electrical work must be performed by a qualied, licensed electrician.
WARNING
All wiring shall be in compliance with all local, city, and state codes.
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VENTING
CONFIGURATION
CONFIGURING THE VENTING
The replaces in this manual are direct vent replaces that use a co-axial or “pipe within a pipe” venting system. The outer “pipe” or vent
conducts fresh, outside air into the replace and the inner vent carries the exhaust outside. This system, which can run either horizontally
through a side wall or vertically through the roof, produces an ecient system because conditioned building air is not used for combustion.
• Only the 5” x 8” direct vent components from the companies listed below (Figure __) are approved for use with
these replaces. Any of the 5” x 8” direct vent components suitable for the local condition are permitted. Please visit
www.europeanhome.com/qr-support or via the QR code below for installation instructions.
• This replace is shipped with a North American venting adapter (Figure __). It MUST attach to the vent
collar of the replace.
• All venting measurements are taken from the top center of the vent collar on the top of the replace
and all congurations must fall within the acceptable range of the venting charts.
• A minimum clearance of 3” (75 mm) must be maintained between combustible materials and the top
of any horizontal vent pipe surface; a minimum clearance of 1” (25 mm) must be maintained between
combustible materials and any other vent pipe surface.
• The horizontal parts of the venting must be pitched up away from the replace. For every 12” (305 mm) of horizontal run, the
venting must rise ¼” (6.5 mm) toward the termination. The venting must never run downward unless with the use of a power
vent.
Figure 20: North
American Vent Adapter
• Whenever venting passes through a wall, an approved heat shield or ‘wall thimble’ must be installed.
• A power vent system is available for venting that falls outside of the venting graphs. Refer to the appropriate power vent
manual for any venting conguration which is outside of the vent graphs shown here.
• Your venting needs to be inspected annually, including any connected components, to ensure that the system is working as
designed.
• In colder climate environments, the replace can be lowered to STANDY BY MODE (Pilot Flame only). This will help maintain a
steady draft within the venting over a period of up to ve days. See the “Operating the Fireplace” section.
APPROVED COMPONENTS and MANUFACTURERS
DirectVent Pro (M&G DuraVent, Inc.)
EXCELDirect (ICC - Industrial Chimney Company)
Pro-Form (BDM - Bernard Dalsin Manufacturing)
Direct-Temp (Selkirk Corporation)
AmeriVent Direct Vent (Hart & Cooley Inc.)
Ventis Direct Vent (Olympia Chimney Supply, Inc.)
Figure 21
Please visit www.europeanhome.com/technical-support/
for the power venting installation manuals
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VENTING
CONFIGURATION
R
N
S
N
N
S
S
Figure 22 Figure 23
T
N
R
N
T
S
N
T
Q
R
S
Figure 24
Vertical or Horizontal Vent Termination R
45 or 90 degree bends Vertical to Horizontal or vice versa N
45 and 90 degree bends Horizontal to Horizontal Q
Horizontal Pipe Section T
Vertical Pipe Section S
Figure 25
CALCULATING THE TOTAL VERTICAL SECTION (TVS)
Calculate the Total Vertical Section by adding up all vertical upward sections in your specic vent design.
CALCULATING THE TOTAL HORIZONTAL SECTION (THS)
Calculate the Total Horizontal Section by adding up all horizontal sections in your specic vent design.
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VENTING
CONFIGURATION
BEWARE OF ELBOWS
Elbows create resistance to the movement of air through your venting conguration and they must be included when determining
your minimum and maximum vent lengths. There must be a minimum vertical rise of 20” (508mm) before any elbow.
Elbows are called either ‘vertical’ or ‘horizontal’ depending on their mounted position. The two types of elbows are:
TYPE N - 45° or 90° elbows which transition from vertical to horizontal and vice versa. This can be called an upright elbow.
TYPE Q - 45° or 90° elbows which transition from horizontal to horizontal. This can be called an at elbow.
No more than four 90° elbows OR eight 45° elbows OR a combination totaling no more than 360° ‘elbow degrees’ are allowed. For
example, a combination of two 90° elbows and two 45° elbows is allowed (90° + 90° + 45°+ 45° equals 270°) but a combination of
three 90° elbows and three 45° elbows is not allowed (the total equals 405°.)
APPLYING THE RESULTS
The rst (3) N elbows do not need to be included in venting calculations. For an elbow-degree count greater than 270°, the
following applies:
• for either Type N elbow you must add 40” (1m) to your THS
• for a 90° Ty pe Q elbow you must add 80” (2m) to your THS
• for each 45° Type Q elbow you must add 40” (1m) to your THS
x
Figure 26
Once you have found your total vertical section (TVS) and your total horizontal section (THS) plot the intersection of these two
numbers on the appropriate chart, below.
The intersecting block will have one of three entries; 0, 35, or X:
If your TVS and THS intersect at a block with an “0” the conguration is possible without a restrictor.
If your TVS and THS intersect at a block with an “35” the conguration is possible and a 35 mm restrictor must be used.
If your TVS and THS intersect at a block with an “X” the conguration is not possible.
INSTALLING A RESTRICTOR
Some vent congurations may require a restrictor plate be installed (Figure 27). The restrictor for this replace is installed on the inside
top of the replace (Figure 27) and is to be slid open or closed. Loosen the screws on either side and slide the restrictor as desired.
Do not modify the restrictor(s). Please use the graph above (Figure 26) to determine if you will need to use a restrictor.
Loosen these two Phillips head
screws to slide the restrictor on/o.
35 mm
Figure 27 Figure 28
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VENTING
HORIZONTAL TERMINATIONS & RESTRICTOR USE
rise
Figure 29
VENTING CHARTS
run
VERTICAL TERMINATIONS & RESTRICTOR USE
rise
run
Figure 30
KEY
x
Figure 31
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VENTING
HORIZONTAL VENT TERMINATION CLEARANCES AND REQUIREMENTS
Figure 32
CLEARANCES
Figure 33
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VENTING
CLEARANCES
VERTICAL TERMINATION CLEARANCES AND REQUIREMENTS
Important Note for Roof Terminations
These instructions should be used as a guideline and do not supersede local codes in any way. Install venting according to local
codes, these instructions, the current National Fuel Gas Code (ANSI Z223.1 in the USA) or the current standard of CAN/CSA-B149.1
in Canada.
Figure 34
A second termination may be no closer than 12”/305 mm.
Figure 36: Multiple Termination Clearance
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Figure 35: Termination Heights
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ENCLOSING the FIREPLACE
COMBUSTIBLE MATERIALS
Materials that can catch re and burn are considered combustible. Any material that is made of, or faced with wood, wood pulp,
paper, plastic or any other material that can catch re and burn is considered combustible. Even though these materials may have
been ‘ame-proofed’, made ‘re-resistant’ or are ‘re-rated’ they are considered combustible. Standard and Type X drywall are
combustible.
NON-COMBUSTIBLE MATERIALS
A material is non-combustible when it cannot catch re and burn. For example, materials made of stone, brick, concrete, tile, steel,
plaster or glass are non-combustible.
The table below (Figure __) shows a list of materials which are reported by their manufacturers to be non-combustible (in accordance
with the ASTM E136 standard) AND approved for use around replaces.
Skamol Skamotec® 225 and the Promat PROMAFOUR® system are preferred products for enclosing replaces.
Product Thickness
Skamol Skamotec® 225 Fireplace Building Board 1½” (38 mm
Promat PROMAFOUR® System ½” (12 mm), ⁄” (15 mm), ¾” (18 mm)
James Hardie Building Products HardieBacker® 500 ½” Cement Board ½” (12 mm)
James Hardie Building Products HardieBacker® ¼” Cement Board ¼” (6 mm)
Figure 37: * The listed brand names are trademarks of their respective companies.
37
Skamol Americas, Inc.
(844) 475-2665
E-mail: skamotec225@skamol.com
www.skamotec225.com
Promat Inc.
(865) 681-0155
E-mail: sales@promat.us
www.promat.us/en
James Hardie Building Products
(888) 542-7343
www.jameshardie.com
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ENCLOSING the FIREPLACE
BUILDING THE ENCLOSURE/FRAMING
A safe installation of your Element4 replace requires that three things be clearly understood.
1. Most important, these replaces are NOT zero-clearance replaces. Unlike zero-clearance replaces, there is not an outer
metal box around the Element4 replaces which increases the framing dimensions.
2. Only the non-combustible wall around the glass, the platform (oor,) the mounting brackets and the venting may touch the
replace.
3. The controls will be mounted to your enclosure and below the burner. The controls are at the end of a line set and are to be
accessed via the Wall Access Door (included.) The controls must be located for ease of physical access (gas line, maintenance,
etc.) as well as wireless signal (remote control) access. See the LOCATING THE CONTROLS and the MOUNTING THE CONTROLS sections. The
Wall Access Door has a total opening of 25 in (161 cm through which air must pass into the chase.
It may seem straightforward to build the ‘rough opening’, set the replace then attach the wall. However, for most projects, it will be
easier to rst set the replace in position then enclose it with Skamol Skamotec® or Promat PROMAFOUR® building board.
REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS
When retrotting the replace against an existing wall it is often desirable to reduce the distance between the replace and the
combustible wall. Normally, this distance is 11” (280 mm) but it may be reduced by shielding the existing nished wall with a 1” (25mm)
air gap and a sheet of non-combustible material as shown on the following page.
IN ALL CASES:
• A reduced clearance “wall protection shield” is ONLY ALLOWED ON A VERTICAL WALL; IT IS NOT ALLOWED TO BE USED ON
HORIZONTAL OR ANGLED SURFACES WITHIN THE NON-COMBUSTIBLE ZONE.
• The “wall protection shield” shall be placed no closer than 1” (25 mm) to the oor or any intersecting walls. Air MUST be allowed
to continually circulate around all sides of the wall shield.
• A 1” (25 mm) air gap between the wall shield and the existing wall MUST be maintained.
• A 2” (50 mm) air gap between the wall shield and the replace MUST be maintained.
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ENCLOSING the FIREPLACE
REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS
COMbuSTIbLE WALL
COMbuSTIbLE WALL
ShIELd OvER FINIShEd WALL
ShIELd OvER FINIShEd WALL
Figure 38
COMbuSTIbLE WALL
ShIELd OvER FINIShEd WALL
2”/50 mm
Minimum Air
Gap MUST BE
MAINTAINED
Figure 39
1”/25 mm Minimum Air Gap MUST BE MAINTAINED
ShIELd OvER FINIShEd WALL
COMbuSTIbLE WALL
Figure 40
Figure 41
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ENCLOSING the FIREPLACE
MINIMUM AREA REQUIRED FOR MODORE 75H
MODORE 75H
FRONT STANdOFF FRAME FLuSh
Figure 42
When enclosing the Modore 75H replace there is a minimum clear area which must be maintained. Nothing except the Modore 75H
may be within this area. When enclosed, the Modore 75H is ush with the front wall - stand o frame face in line with the front inside
or back inside blue limit- above. This minimum area MUST BE DEFINED BY NON-COMBUSTIBLE MATERIAL. The inside of the enclosing
walls (including any necessary framing) may be no less than the distances shown above.
Your installation will use more than this minimum cabinet space in order to accommodate controls, venting, air openings, etc. We
recommend that the replace be set into its nal location before building the enclosure.
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ENCLOSING the FIREPLACE
The nished wall(s) must be at least ½”/12 mm thick or the replace trim will extend beyond the nished wall. The list below (Figure
43 shows the thickness of the approved wall products.
Your choice of wall material depends largely on the intended nish. For example, a thinner wall product and a layer of stone may be
thick enough to reach the trim edge. If a painted nish is desired then a wall at least ½”/12 mm thick will suce.
Product Thickness
Skamol Skamotec® 225 Fireplace Building Board 1½” (38 mm
Promat PROMAFOUR® System ½” (12 mm), ⁄” (15 mm), ¾” (18 mm)
James Hardie Building Products HardieBacker® 500 ½” Cement Board ½” (12 mm)
James Hardie Building Products HardieBacker® ¼” Cement Board ¼” (6 mm)
Figure 43
Fireplace
Trim
Minimum Wall Thickness =
½”/12 mm
Figure 45
Figure 44
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ENCLOSING the FIREPLACE
CONVECTION AIR OPENING
A convection air outlet is always required. The opening size of the convection air outlet varies by replace model. The CLEARANCES
section shows the minimum total area required for the various models in this manual. The convection air outlet may take many forms
and must always allow the free ow of warm air up through the chase and out into the room in which the replace is installed. Shown
here are a number of ways to design the convection air outlet into your project (Figures 46 and 47).
Modore 75H with Air
Outlets in Wall
Figure 46
Figure 47
Modore 75H with Air
Outlet in Reveal
Convection Air Outlet Area by Model
Model Square Inches Square Centimeters
Modore 75H 50 323
Figure 48
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ENCLOSING the FIREPLACE
DO NOT ALLOW THE FIREPLACE
TO BEAR ANY WEIGHT
Dimensions A, B, and C must be equal throughout the installation.
Any support framing (NON-combustible framing ONLY) must be at least 2” (50 mm) away
from any part of the replace. The entire weight of the non-combustible walls must be borne
by a structure other than the replace.
C
B
A
Figure 49
Use the adjustable feet to ensure that the replace is level prior to enclosing it.
Do NOT lift the replace by the face frame but by the bottom of the cabinet.
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ENCLOSING the FIREPLACE
Plain View
14
13
12
11
10
9
8
7
6
5
4
3
2
1
COLD CLIMATE INSULATION
For cold climate installations, it is especially important to insulate outside the chase cavity, between studs and under the oor on
which appliance rests, if oor is above ground level. Gas line holes and other openings should be lled with approved restop.
If the replace is being installed on a cement slab in cold climates, a sheet of plywood or a raised platform can be placed underneath
to prevent cold transferring to the replace and into the room. It also helps to tape the venting for maximum air tightness and to
caulk the restops.
LOCATING THE CONTROLS
The standard control system consists of four major components; the receiver, the remote control, the gas valve, and the power
supply.
The remote control is the device by which you operate the replace. The receiver and the gas control are at one end of a line set
which is connected to the rebox near the center. As shipped, the line set is wrapped together and xed to the replace. Remove
all wraps and ties prior to installation.
The Wall Access Door is provided with your replace. When locating the Wall Access Door you must consider four types of access:
1. Air access. Room air must be allowed to ow freely through the Wall Access Door perforations, the site-built platform
and the replace chase. The Wall Access Door must be installed in the same room as the replace.
2. Line set access. The line set is to be unwrapped. Do not kink the lineset and do not bend to a radius of less than 2” (50 mm)
3. Physical access. The gas valve/receiver must be readily accessible for maintenance, etc.
4. Wireless access. The signals from the remote must get to the receiver, inside the access door.
If the Access Door is not used its air access equivalent 25 in (161 cm) as well as physical, wireless and line set access must be
provided.
MOUNTING THE CONTROLS
Do not place the controls above the level of the burner. If the replace is to be set directly on the oor, the controls must be placed outside
the non-combustible zone.
The table shows the dimensions and the required rough opening of
the Wall Access Door. The door should be mounted with the hinge
on the left side or with the hinge down.
40”
1060 mm
31”
787 mm
11¼” x 8⁄” (286 mm x 214 mm) 9⁄” x 6⁄” (250 ,, x 175 mm)
31”
787 mm
Wall Access Door Dimensions
Outer Frame Rough Opening
When measured at the level of the feet,
the controls will reach no farther from
the cabinet edge than shown at left
(Figure 50). The drawing is not to scale.
40”
Figure 50
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1060 mm
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ENCLOSING the FIREPLACE
Figure 51
Carefully cut the black tie wraps which hold
the line set to the bottom of the replace then
carefully unwrap the line set. Lay the line set
out towards the location of the Access Door.
Do not kink the lineset and do not bend to a
radius of less than 2”/50 mm.
Figure 52
Remove the four bolts holding the white door/
frame cover to the frame. Separate the frame
and cover then mount the Access Door frame
to the rough opening as shown.
Replace the white door/frame cover onto the
frame and secure it with the four bolts.
Figure 53
Fit the gas control tab into the bracket on
the Access Door frame.
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Figure 54
Tighten the bolt through the mounting
bosses.
Page 32
Figure 55
ENCLOSING the FIREPLACE
Set the receiver into the Wall
Access Door bracket as shown
and connect the AC adapter.
Wall Access Door
with gas control and
receiver mounted.
TEST FIRE
Prior to being placed into operation, the replace should be test-red in stages to ensure that all components are in good working
order. This replace has a 2nd thermocouple which senses the burner ame. The system will turn itself o if the system does not
sense the 2nd thermocouple output within 29 seconds after the valve opens.
If 2nd thermocouple is still hot enough to produce electricity at the receiver thus preventing the replace from starting, the remote
will ash “OFF” to signal this safety lock out. Allow time for the 2nd thermocouple to cool down before attempting a start. The
system is ready to start when the ashing “OFF” becomes solid on the remote and pressing the ON/OFF button produces a response
from the valve.
1. Start the replace with the hearth panel out and with the front glass o. Ensure that the pilot ame both heats the primary
thermocouple and lights the burner. For safety, a post-purge delay is built into the system. Subsequent start attempts
MUST NOT take place for at least thirty (30) seconds.
2. Start the replace with the hearth panel in place and with all of the glass panels xed correctly in place. Ensure that the
main burner ames engulf the 2nd thermocouple and the replace stays lit for at least 1 full minute. If the system turns itself
o after 29 seconds install the required media (next section) and return here. Installing the re media will help with the
ame around the 2nd thermocouple. Subsequent start attempts MUST NOT take place for at least ve (5) minutes.
3. Start the replace with the media installed. If the system turns itself o after 29 seconds, rearrange the media to produce
a good ame at the 2nd thermocouple. This step may have to be repeated several times before the media is in the best
place for consistent operation. A single, long beep indicates that the 2nd thermocouple is still too hot to start the ignition
sequence. Allow time for the 2nd thermocouple to cool down. Once the system stays lit for at least one full minute, turn
the replace o, x the glass panels in place and operate the replace for at least 45 minutes to ensure the system works
properly when heated.
DO NOT OPERATE THE BURNERS WITH THE GLASS OFF FOR MORE THAN THREE (3) MINUTES OR DAMAGE WILL OCCUR!
Figure 56
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INSTALLING THE FIRE MEDIA
LSE 412 II
LOG ARRANGEMENTS
Ensure that the hearth panels are properly placed and sitting rmly on the base of the re box. The pilot ame must be visible through
the panel and the cut-out in the pilot shield. Scatter the bag of chips evenly on the hearth panel and burners. Ensure that the area
inside the pilot shield and the area around the 2nd thermocouple remains clear of media.
What’s in the box? (LSE 412 II)
- one small bag of ash (optional use)
- two pine cones
- nine logs
- two bags of black and two bags of grey chips
I
d
Figure 57
J
Figure 58
b
Figure 59
E
h
G
A
b
CCd
F
A
E
J
F
G
J
I
h
Figure 60
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INSTALLING THE FIRE MEDIA
B shows the pilot area (Figure 62) clear of media (Figure 61).
C shows the 2nd thermocouple area (Figure 62) clear of media (Figure 61).
B
C
Figure 62
2nd Thermocouple
Pilot Assembly
To see how to arrange media in an Element4 replace
please visit the link below.
WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/
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SCREEN INSTALLATION
MODORE 75H
Upper Tabs 2
Lower Tabs 2
Magnets 6
Long Screen 1
Short Screen N/A
Figure 63
Short side
against
the glass
Figure 64
Lower Tab
Small side between
trim and glass
Figure 67: Long ScreenFigure 66: Short
Top half
mounts to
backside of
stando frame
(top)
Figure 65
Upper Tab
Top half
mounts to
backside of
screen frame
(top)
Place the two Lower Tabs on the trim, with the
short side against the glass, about 2-3” from each
corner of the glass. Place a magnet on the front
of each tab.
Figure 68
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SCREEN INSTALLATION
Figure 69
Place the two Upper Tabs on the inside of the top stand o frame. One magnet will be hidden, attached to the stando frame. The
other magnet will be exposed to attach to the screen.
Figure 70
This is what the screen will look like (Figure 69) when it is attached correctly to the top Upper Tabs (viewed from inside of the stando
frame).
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SCREEN INSTALLATION
Figure 71
This is what the screen will look like (Figure 71) when it is attached correctly to the Lower Tabs (viewed between the screen and the
glass).
Figure 72
The screen is installed properly (Figure 72). Ensure that all magnets are in the correct position and the tabs are secured.
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OPERATING the FIREPLACE
BEFORE THE FIRST FIRE
1. Make certain that all construction materials have been removed from inside and around the replace and the replace has
been cleaned of any construction dust. Clean the glass BEFORE and AFTER the rst re.
2. Conrm that the gas valve is properly connected and bled by a certied gas technician or plumber.
3. Check the gas supply for leaks and proper pressure. Refer to the table in “Appliance Ratings” section.
4. Check that the venting is unobstructed and in proper working condition.
5. PROPERLY PLACE, CLAMP, AND SEAL THE GLASS PANELS.
6. Ensure the receiver is powered with an AC Adapter OR Batteries, NOT BOTH.
7. Place the two (2) AAA batteries into the remote control and conrm that it will communicate with the receiver by pressing
the ON/OFF button. If necessary pair the remote and receiver (see below).
8. Follow USING THE REMOTE CONTROL ELECTRONIC IGNITION SEQUENCE to setup and use remote.
PAIRING THE REMOTE AND RECEIVER (System Reset)
From the factory, the remote control will communicate with the receiver; they are ‘paired’ and should need no further attention. If
the receiver does not respond to commands from the remote they should be paired to each other. This is done as follows:
1. Press and hold the receiver reset button (Figure 73) using a small, long tool until you hear the second of two beeps. After the
second beep release the reset button.
2. Press and hold the button on the remote until you hear the second of two beeps. Release the button.
If you hear one long beep, this indicates the pairing sequence has failed or the wiring is incorrect.
RESET BUTTON
Figure 73
MANUAL KNOB IN
ON POSITION
Figure 74
Note! For normal operation the MANUAL knob on the gas valve cannot be in the MAN position; it must be fully in the ON position.
MAIN VALVE KNOB
IN ON POSITION
(This knob is AUTOMATIC and will turn
o when the replace is turned o &
on when the replace is turned on.)
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OPERATING the FIREPLACE
10 BUTTON REMOTE CONTROL
Figure 75
OPERATING the FIREPLACE
Multi-Burner Status
Figure 76
Figure 78
Element4 Gas Fireplaces Rev# 08222019 EuropeanHome.com
Figure 77
39
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OPERATING the FIREPLACE
OPERATING the FIREPLACE
Figure 79
OPERATING the FIREPLACE
Figure 80
Figure 81
Figure 82
Figure 83
NOTE: There is a 2 min delay
before the next ignition
is possible.
Figure 85
Figure 84
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OPERATING the FIREPLACE
OPERATING the FIREPLACE
OPERATING the FIREPLACE
Figure 86 Figure 87
Figure 88
Figure 90
Figure 91
Figure 89
Figure 92
Figure 94
Figure 93
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OPERATING the FIREPLACE
OPERATING the FIREPLACE
Figure 95
Figure 97
Figure 96
Figure 98
29
29
NOTE:
Element4 Gas Fireplaces Rev# 08222019 EuropeanHome.com
LED MODE
LED Mode can only be used for Club and Summum Series replaces. Press the button to turn on, dim, and turn o LED
burner function. To change LED color (Club Series only) you must use the ProControl App.
42
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NOTICE
OPERATING INSTRUCTIONS
OPERATING the FIREPLACE
GENERAL NOTES
Wiring of valve and receiver must be completed before starting ignition.
Failure to do so could damage the electronics.
Handset
• Two (2) AAA batteries are supplied and required.
• Low battery indicator on handset display.
Receiver
• An AC adapter is supplied with the replace and should be used instead
of batteries.
• NEVER use both batteries and an AC adapter.
• Batteries may be used for troubleshooting but should be removed in fa-
vor of the AC adapter when appropriate.
Software Version
Press
and buttons simultaneously. Software version is displayed.
Handset Model Number
Press
played.
Deactivate Functions
1. Install handset batteries. All icons are displayed and ashing.
2. While the icons are ashing, press the relevant function button and hold
3. The function icon will ash until deactivation is complete. Deactivation
NOTE: If a deactivated button is pressed, there is no function, and two
and buttons simultaneously. Handset model number is dis-
for 10 seconds.
is complete when the function icon and two horizontal bars are displayed.
horizontal bars are displayed.
SETTING THE ELECTRONIC CODE
(First time use only.)
Radio Frequency Handset
To secure the communications between the handset and the receiver a
security code must be chosen from among 65,000 codes available. Pairing
the handset with the receiver automatically chooses one of these codes.
To pair the handset and receiver:
• Press and hold the receiver’s reset button until you hear two (2) beeps.
The rst beep is short and the second beep is long. After the second
beep, release the reset button.
• Within the subsequent 20 seconds press the
hear two additional short beeps conrming the code is set. If you hear
one long beep, this indicates the pairing sequence has failed or the wiring is incorrect.
NOTE: This is a one time pairing only, and is not required after changing
the batteries of the handset or receiver.
Receiver Reset Button
on the handset until you
Figure 99
NOTE: Deactivation remains in eect after change of batteries.
Activate Functions
1. Install handset batteries. All icons are displayed and ashing.
2. To activate a function, press the relevant button and hold for 10 seconds.
3. The function icon will continue to ash until activation is complete. Activation is complete when the function icon is displayed.
The following Functions can be Deactivated/Activated
• CHILD PROOF (To activate press
displayed and the handset is rendered inoperable (except for o function).
• PROGRAM MODE
• THERMOSTATIC MODE (also deactivates Program Mode)
• ECO MODE
• MULTIBURNER FEATURE
• COUNTDOWN TIMER
Element4 Gas Fireplaces Rev# 08222019 EuropeanHome.com
and buttons simultaneously.
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OPERATING the FIREPLACE
THE FIRST FIRE
When the replace is rst heated, an odor may be given o by the hot metal. This is normal and is a result of the ‘burn o’ of the
lubricants and sealants used when manufacturing the replace. We recommend that you open the nearby windows for extra
ventilation and then operate the replace for at least four hours.
When the glass is cold, some condensation may appear on the glass after lighting the replace. This is normal and the
condensation will disappear as the glass warms.
During this rst re, examine the ame for appearance and quality. Examine the burner media for sooting. The ame pattern
should be similar to that show below (Figure ___). Flames may appear blue and will turn yellow after 15 to 20 minutes.
After this burn-o period, turn o the replace and let it cool completely to room temperature and clean both sides of the glass
and the interior panels as described in the MAINTENANCE section.
Since it is a metal replace, the heat-up and cool-down cycles may produce some noises caused by the expansion and contraction
of these metals. The premium materials and build quality of your replace will keep these sounds to a minimum.
Figure 100
To see an Element4 replace starting and running normally
please visit the link below.
WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/
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MAINTENANCE
REMOVING AND CLEANING THE GLASS
OVERVIEW
The glass panels on this replace are held in place by a number
of rope gaskets. These instructions will show you how to remove
and install the rope gaskets and glass panels.
Please read these instructions completely before proceeding.
TOOLS REQUIRED
• Gloves (not included)
Remove the SIDE TRIM rst,
then the BOTTOM TRIM
REMOVING THE GLASS
Step 1.
Remove the lower and upright trim pieces which are held in
place with magnets and will lift out.
Step 2.
The front glass panel should be removed rst. This panel is
secured with one lower rope gasket and one upper rope gasket.
Step 3.
Once the rope gaskets are out, lift the glass panel up and swing
the lower edge of the glass panel out and over the stando
frame.
When the glass panel is clear of the stando frame then lower
the glass panel out and set the panel securely aside.
Step 4.
Remove all of the rope gaskets holding each remaining glass
panel (if applicable). Remove each small glass panel and set
aside.
Figure 101
Figure 102
PROPERLY PLACE ROPE GASKET(S) AND SEAL THE GLASS
PANEL(S) BEFORE LIGHTING THE FIRE!
Remove the ROPE GASKET
starting from one end down
to the other end
To see how to remove the glass from an Element4 replace
please visit the link below.
WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/
Element4 Gas Fireplaces Rev# 08222019 EuropeanHome.com
45
Figure 103
Figure 104
The ROPE GASKET will be
removed for all remaining
sides (if applicable)
Page 46
MAINTENANCE
CLEANING THE GLASS
Burning natural gas (NG) or propane (LP) in this replace will always result in some of the gas components being deposited on the
glass. Hydrogen suldes and mercaptans, which are present in the burning gas, condense onto the relatively cooler glass surface
and cause white lm to build up over time.
The amount of this white lm is inuenced by a number of factors such as; the conguration of the system venting, thermal eciency
of the replace design, the humidity of combustion air, frequency of replace use, burner performance and, the replace design itself.
Do not use normal household (usually ammonia-based) glass cleaners to clean the glass as these cleaners can leave a permanent
stain. Only the gas replace glass cleaner for anti-reective glass should be used.
Follow the instructions for use and do not clean the glass when it is hot! If the glass becomes coated with deposits which cannot
be removed it must be replaced.
The replace glass should be cleaned before the replace is rst lit and then after the replace has been through its four hour burnin cycle. This will reduce potential build up on your glass.
Instructions
Cleaner
Gloves
Micro Fiber Cloth
Figure 105
INSTALLING THE GLASS
The glass panels should be installed in reverse order of their removal.
Step 1.
Lift the glass panel up under the stando frame and swing the lower edge of the glass panel against the rebox gasket. Set a rope
gasket into place and secure it from the middle to the left and right sides.
Step 2.
Repeat Step 1 with the remaining glass panels.
Step 3.
Adjust the remaining glass panels left to right until there is no corner gap.
Step 4.
While ensuring that the glass panels are tight and square to each another, carefully install the remaining rope gaskets.
PROPERLY PLACE ROPE GASKET(S) AND SEAL THE GLASS PANEL(S) BEFORE LIGHTING THE FIRE!
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Page 47
MAINTENANCE
WARNING
Installation and maintenance must be performed by an authorized qualied installer, service agency or gas supplier.
TURN OFF THE GAS before servicing the appliance. It is recommended that a qualied service technician perform an
appliance check-up/service once a year.
Any safety screen or guard removed for servicing MUST BE REPLACED before operating this appliance.
DO NOT USE this appliance if any part has been under water. Immediately call a qualied service technician to inspect the
unit and to replace any part of the control system and any gas valve that has been under water.
Any alteration to the product that causes soot or carbon to form and results in damage is not the responsibility of the
manufacturer.
Inspect the external vent cap on a regular basis to make sure that no debris, plants, trees, or shrubs are interfering with the
air ow.
BURNER MAINTENANCE
The ames from the burner should be visually checked. The ame should have a blue base and yellow tops and be candle-like in
appearance.
PILOT MAINTENANCE
The pilot ame must be visually checked. The pilot ame must always be present when the appliance is in operation and should
appear as shown in Figure 106 (with hearth panel removed.)
The pilot has two distinct ames, one engulng the thermocouple on its left, the other reaching across to the burner.
The area around the pilot should be inspected for cleanliness. Lint or foreign material must be removed with a brush or vacuum.
Figure 106
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Page 48
MAINTENANCE
THERMOCOUPLE MAINTENANCE
The Element4 fireplaces have two thermocouples; one next
to the pilot and one opposite the pilot side of the burner. The
completeness and operation of both must be checked. A qualied
installer must conrm that both thermocouples are in place and
not damaged. While checking the thermocouple, please ensure
that the ignitor rod is not cracked as well.
VENT MAINTENANCE
The following venting system inspection by a qualied service
technician is recommended every six months:
Figure 107
REPLACEMENT PARTS
The replacement parts list is shown below.
REPL-E4-GS-1T-01 Replacement Primary Thermocouple
REPL-E4-GS-2TC-01 Replacement 2nd Thermocouple
REPL-E4-GS-CMESAVE-01 Replacement Receiver
REPL-E4-GS-RCESAVE-01 Replacement Remote Control
1. Inspect for excessive condensation, e.g. water droplets
forming in the inner lining and subsequently dripping out of
the joints. This can cause corrosion in the system.
2. Check for corrosion in areas exposed to the elements.
Where rust spots or holes have appeared, these must be
immediately replaced.
3. Ensure that there is no foreign material in the vents. Survey
by removing the cap and shining a light down the vent.
4. Check all joints and pipes to make sure that nothing has
been disturbed or loosened.
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Page 49
WARRANTY
European Home Warranty
Element4 Gas Fireplace
European Home warrants these gas fireplaces against defects in materials and workmanship for a period of TWO (2) YEARS
from the date of original retail purchase. Glass is expressly NOT covered by this warranty.
If a defect exists, European Home will, at its option, either (1) provide needed components using new or refurbished
replacement parts or (2) exchange the product with one which is new or which has been manufactured from new or
serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the
remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides
longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the
replaced item becomes the property of European Home. All warranty claims must be submitted through the dealer from
which you purchased the product. Check with your dealer in advance for any costs to you when arranging a warranty call.
Shipping and/or delivery charges for parts are not covered by this warranty.
Nothing in the above shall be deemed to imply that this warranty shall apply to work which has been abused or neglected or
shows evidence of changes or modifications by others with or without permit, damages caused by the acts of God, building
settlement or moving, fire or vandalism. In addition, installation of this product that varies from the requirements stated in
the instruction manual will void the warranty.
PRODUCT INSTALLATION RECORD
Installer: Please complete this form. Customer: Please retain this information.
Model (check one) Modore 75H
Purchased From
Date of Purchase
Installed By
Date of Installation
Fireplace Serial Number
Fuel Type
Total Venting Horizontal
Total Venting Vertical
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Page 50
APPENDIX ONE
MASSACHUSETTS CERTIFICATION
This appliance is approved for installation in the Commonwealth of Massachusetts. The Board of State Examiners of Plumbers and
Gas Fitters has issued approval number G1-0515-495 for this appliance.
The following must be observed when installing the Element4 replaces within the Commonwealth of Massachusetts:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole
or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust
vent termination is less than seven (7) feet above nished grade in the area of the venting, including but not limited to decks and
porches, the following requirements shall be satised:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas
fueled equipment, the installing plumber or gastter shall observe that a hard wired carbon monoxide detector with an alarm
and battery back-up is installed on the oor level where the gas equipment is to be installed. In addition, the installing plumber
or gastter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each
additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be
the responsibility of the property owner to secure the services of qualied licensed professionals for the installation of hard wired
carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent oor
level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said
thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certied.
3. SIGNAGE. A metal or plastic identication plate shall be permanently mounted to the exterior of the building at a
minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled
heating appliance or equipment. The sign shall read, in print size no less than one-half (½) inch in size, "GAS VENT DIRECTLY
BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve
the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance
with the provisions of 248 CMR 5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of
NFPA 54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from
the dwelling, building or structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the
equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the ue gases, but
identies "special venting systems", the following requirements shall be satised by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation
instructions; and
2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall
include a parts list and detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all
venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or
equipment at the completion of the installation.
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Page 51
APPENDIX TWO
Transmitter batteries low.
Replace transmitter batteries. Quality
alkaline recommended.
Receiver batteries low.
Test the batteries. replace if necessary.
Quality 1.5V AA alkaline recommended.
Note: Do NOT connect an AC adapter when
using receiver batteries.
Check that transmitter and receiver are
synchronized.
Reset system, see the installation manual
or the label on the receiver.
One long beep indicates the wiring is
incorrect or the code learning sequence
has failed.
Transmitter distance is limited.
Straighten the antenna.
Replace the receiver.
Defective AC adapter Replace the AC adapter.
Damaged wiring Inspect/test all wiring and connections.
2nd thermocouple is producing
electricity.
Wait for 2nd thermocouple to cool down
(3-5 minutes)
FUNCTION POSSIBLE CAUSE REMEDY
Yes
No
A.
Press the ON button
to start ignition
sequence. Beep will
occur each
second.
(continued)
TROUBLESHOOTING FLOW CHART
Receiver batteries low.
Test the batteries, replace if necessary.
Quality 1.5V AA alkaline recommended.
Impulse magnet not
operating properly.
Replace gas valve.
B.
Magnet unit is
energized thus pro-
ducing an obvious
latching sound.
No beep
3 short beeps
1 long beep
8-wire cable is o or
not operating
properly.
Conrm proper operation of the 8-wire
cable.
SW-cable
disconnected.
Conrm proper connection/operation of
the SW-cable.
Motor not operating
properly.
Replace gas valve.
Micro switch not
operating properly.
Replace gas valve.
2nd thermocouple
not connected
Conrm integrity of 2nd thermocouple and
connection.
No
No
No
Yes
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APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
Check connection between ignition cable and ignitor
rod.
Check ignitor rod spark gap.
Check ignitor rod.
Check ignition cable for damage.
Increase distance between ignition cable and all metal
parts.
Remove ground bolt (T20 Torx) and clean
ground lug.
Reset system, see the installation manual or
the label on the receiver.
Do not coil the ignition cable.
Shorten the ignition cable, if possible.
C.
Spark will occur
each second.
No
No
No
Ignition components not
operating properly.
Ignition sequence stops after one spark
Ignition sequence stops, no pilot flame.
No reaction to remote control
command.
Yes
D.
Pilot lit.
Yes
E.
Sparking stops after
pilot is lit.
No
No
No
Ignition sequence stops, no pilot ame.
Transmitter command is possible.
TC- and SW-cable reversed.
Magnet unit not operating properly. Replace gas valve.
Short between interrupter and SW cable. Check interrupter block connection.
No gas (magnet unit drops after 30 second
audible count.)
Spark not lighting the pilot. Check spark is crossing pilot orice.
Cracked ignitor rod (spark heard but not
seen)
Short between interrupter block and TCcable.
Electronic measuring amplier defective. Replace the receiver.
Test the batteries, replace if necessary.
Quality 1.5V AA alkaline recommended.
Check cable connection between receiver
and interrupter block.
Check gas supply.
Ensure that ignitor rod does not move
within ceramic shield. Check that ceramic
shield or ignition wire is not defective.
Check connection to interrupter block.
Yes
(continued)
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Page 53
APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
F.
Motor turns to main
gas and pilot stays
lit.
No
Magnet
unit
drops
(audible
sound)
No
No
Resistance in thermocouple circuit too
high.
Not enough heat on thermocouple.
Low voltage from thermocouple.
No gas (magnet unit drops after 30
second audible count.)
Broken receiver
Ignition sequence stops.
No reaction to remote control
command.
Check thermocouple circuit.
Check position of pilot to thermocouple.
Check the stability and intensity of pilot ame.
Ensure the proper restrictor is installed.
Ensure that the pilot ame is properly
adjusted.
Possible cold start. Wait one minute and retry.
Replace thermocouple. Do not over tighten hand tight plus ¼ turn maximum.
Check gas supply.
Ensure powered/unpowered receiver allows
manual operation.
Reset system, see the installation manual or
the label on the receiver.
Do not coil the ignition cable.
Yes
G.
Main burner is lit.
Yes
(continued)
No
“140” models ONLY: Pilot ame under
hearth panel not establishing.
Manual knob is in the “MAN” position.
Pilot ame is too low.
Remove glass and hearth panel then check
for proper pilot operation. If pilot establishes
with panel o then install panel and glass
and adjust pilot ame (hi/lo) for best
operation.
Turn the control knob to “ON” position, a
positive latch is required.
Conrm correct gas pressure. Increase pilot
ame if necessary.
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APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
H.
Main burner stays
lit.
No
No
System
‘drops out’
- all ames
immediately
go out
Main burner
remains lit
while ames
are lowered.
(Main valve
knob is
turned via
motor.)
Too much draft at
pilot ame (poor
ame impingement
of primary
thermocouple.)
Pilot assembly out of
order.
5 day shut o.
2nd thermocouple is
not heated.
nd
thermocouple shut
2
o.
Check venting installation. Use
restrictor as required.
Inspect pilot assembly for correct
operation and thermocouple
impingement.
The system shuts o the re and pilot if
there is no change in the ame height
for 5 days.
nd
Ensure 2
thermocouple is heated by a
robust ame. The replace media may
be interfering with proper ame. Check
nd
thermocouple wiring.
2
The system shuts o the re when the
main burner flame is not sensed within
29 seconds of ignition or not sensed
after pressing the large ame button.
Note: If the system fails to light due
nd
to the 2
thermocouple voltage not
being sensed a two minute lockout
period begins. This lockout time allows
the gas to dissipate.
Yes
I.
Magnet unit drops
while motor turns.
Receiver makes 3
beeps.
No
No
Yes
System goes
to pilot ame
only.
6 hours of no motor
movement.
Receiver batteries low.
Ensure magnet unit is operating
normally.
In Manual/Temperature/Timer modes
the valve turns down to pilot only if the
ame height does not change for a 6
hour period.
In Temperature/Timer modes if
the ambient room temperature
changes, the ame height will adjust
automatically to maintain the set
temperature and the re will continue
to function normally. The valve will turn
to pilot ame if the set temperature
and the ambient temperature remain
the same over a 6 hour period.
Test the batteries, replace if necessary.
Quality 1.5V AA alkaline recommended.
Test the receiver output to the magnet unit.
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APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
J.
Flames become
thin, blue, wispy
then go out.
No
K.
Flames are very
yellow with dark,
sooty tips.
No
Yes
Yes
Exhaust is contaminating the fresh air.
Flow of fresh air and/or exhaust is
blocked.
LP gas being used with NG orice(s).
The air shutter is closed when using
LP gas.
Flow of fresh air and/or exhaust is
blocked.
Inspect venting for damage and/or incorrect
installation.
Ensure that vent conguration is within the
vent chart requirements.
Check termination for blockage and/or
appropriate type.
Ensure the gas type is correct for the
installed orices.
When using LP gas the air shutter must be fully
open. See conversion instructions.
Ensure that vent conguration is within the
vent chart requirements.
Check termination for blockage and/or
appropriate type.
L.
Flames are very
busy and blowing in
an abnormal direc-
tion.
No
M.
Flames are stable
but too small and
blue.
No
NORMAL
OPERATION
Yes
Yes
Air leak in the rebox.
Too much primary air.
Check unit for leaks at glass corners or at
gaskets.
Check unit for positive relief door seal.
Check venting for complete integrity.
Reduce the primary air opening until ames have blue
base and yellow upper two-thirds.
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Page 56
Remote/Reciever Combonations
APPENDIX TWO
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56
Page 57
APPENDIX THREE
INSTALLING AN OPTIONAL WALL SWITCH
1. Install a single-gang electrical workbox (not supplied) at the
desired location - no more than 26 feet as the cable runs.
2. While keeping the black connector (A) inside the work box,
thread the black 4-wire cable through the workbox and bring
the red connector (B) to the location of the receiver.
3. Connect the black connector (A) to the wall switch, the red
connector (B) to the receiver.
4. Test for proper operation then screw the wall switchplate to
the workbox with the two screws provided and attach the
faceplate (included).
B
A
Figure 108
USING THE WALL SWITCH
UP
Note that, with the wall switch, you can turn the replace on and o and adjust the ames up
and down. The rear burner, however, can only be turned on/o with the remote control (model
applicable).
• Turn replace ON: Press the ON/OFF button until a short beep conrms the start sequence
has begun then release the button.
• Increase the ame height: Press and hold the UP button.
• Decrease the ame height: Press and hold the DOWN button.
• For ne adjustment tap the UP or DOWN button as necessary.
• Turn replace OFF: Press the ON/OFF button.
Element4 Gas Fireplaces Rev# 08222019 EuropeanHome.com
57
ON/OFF
DOWN
Figure 109
Page 58
APPENDIX FOUR
CONNECTING TO A SMART HOME SYSTEM (Smart Home System Cable)
GENERAL NOTES
The replace may be operated through an external source such as a smart home (home automation) system by using the 5-pin
connector on the receiver.
A required 39” (990 mm) cable, with connector, is available (p/n E4-SA-SHSC-02). The overall cable length should not exceed 26’
(7925 mm.)
Signal relays (gold contacts) or opto-couplers are recommended but not supplied. The E4-SA-SHSC-02 cable must be connected
to the three smart home system contacts as shown below.
WARNING
You MUST ensure that the replace is in a safe and ready condition before attempting to operate it from a remote location.
SEquENCE OF OpERATION
• To start ignition, close contacts 1 and 3 simultaneously
for 1 second.
• To set the valve to High Fire, close contact 1.
To set the valve to Pilot, close contact 3. In each case, the
contacts need to be closed for 12 seconds to turn the
motor from one end-stop to the other end stop.
• To set the valve to the O position, close contacts 1, 2,
and 3 simultaneously for 1 second.
Figure 110
E4-SA-SHSC-02
MOdES OF OpERATION
• Mode 1 - the external source provides “ON“ and “OFF“
operation only. The remote control provides all other
functions.
Note: Even if the re is switched on by the external
source, the remote control, in the thermostatic mode,
controls the room temperature. The room temperature
setting of the remote control will remain the same for
the next ON-cycle of the external source as long as the
temperature setting of the remote control has not been
changed. If the remote control is in manual mode, it will
go to High Fire in the next cycle of external operation.
• Mode 2 - The remote control must be set to the manual
mode if the external source is to control the room
temperature. If the handset is placed in the thermostatic
mode it will override the external source.
NOTE:
Frequent ON and OFF cycles will limit life expectancy of the
valve and will increase battery consumption. The replace
should be powered by the AC adapter for improved
reliability and customer satisfaction.
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APPENDIX FIVE
Errors codes Procontrol App
Error
Message in App Description Possible cause
code
F02 Contact service 5 sec beep van de ontvanger.
Geen reactie van ontvanger, en geen
ontsteking.
• No engine end stop
• Wiring motor
• Microswitch
• Knob B
F03 Contact service 5 seconds beep from the receiver.
Ignition process is interrupted
No response from receiver, and no ignition.
F04 Ignition failure. wait 1
minute, than try again.
F06 Contact service 3rd time start attempt within 5 minutes • No gas
F10 Contact service Pilot is on
F12 Contact service Motor turns to pilot light position • Receiver above 60 °
F13 Contact service Motor turns to pilot light position • Receiver above 80 °
F14 Contact service 5 sec. beep
F15 Contact service 5 sec. beep
No pilot ame within 30 sec.
After 3rd attempts F06
2nd thermocouple procedure
Starting again after 2 min
No reaction from the replace and no ignition
No reaction from the replace and no ignition
Thermocouple wiring not in order / interrupted
• No gas
• Air in the pipe
• No spark
• Air in the pipe
• No spark
• 2nd thermocouple is not heated
• 2nd thermocouple blocked by decoration material
• Wiring not in order
• 2nd thermocouple interrupted
• No right recipient
• 2nd thermocouple not connected
• Wiring 2nd thermocouple
F16 Hand transmitter out
of reach
F17 Contact service No ignition
F19 Contact service Pilot ame goes out when the main burner is
F26 Contact service No high ame regulation possible • Receiver above 60 °
F28 On-Demand pilot Pilot ame goes out • Pilot ame goes out after there has been no motor
F31 Contact service No reaction from the replace
F41 Controleer Wi-Fi No reaction from the replace • No Wi-Fi connection
F43 No receiver connected.
Contact service
F44 Contact service No temperature display in the App
Element4 Gas Fireplaces Rev# 08222019 EuropeanHome.com
No temperature in the app • Hand transmitter out of reach for more than 1.5
hours.
• Electrical fault
• Voltage above 7.5 volts
No reaction from the replace
opened
No control possible by the electronics
No reaction from the replace
No control possible by the electronics
“N.a.” in the App
59
• AC adapter defective
• 1st Thermocouple voltage not sucient
• 1st thermocouple defective
• Too low pressure
• Resistance in the thermocouple circuit
• Gas control block (magnetic coil)
movement for a long time.
• Receiver defective
• No communication between receiver and Wi-Fi
module
• No hand transmitter connected
• Batteries hand transmitter empty
Page 60
APPENDIX FIVE
Error
code
F04 F04 4 sec. 5 seconds beep from the receiver.
F06 F06 4 sec. 3rd time a start attempt within 5 minutes No gas
F09 F09 4 sec. No reaction from the replace.
F40 Battery symbol
F46 F46 4 sec. No reaction from the replace
App Message Time Description Possible Cause
No engine end stop
Contact service
No response from receiver, and no
ignition.
No electronic control
Continu Battery voltage in the hand transmitter
too low
Interrupted responses
No electronic control
Wiring motor
Microswitch
Knob B
Air in the pipe
No spark
The torque of the hand transmitter and receiver
did not work
Replace batteries
2x 1.5 V AAA
No or bad connection between the receiver and
hand transmitter
No voltage on the receiver
Low communication range, AC adapter
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APPENDIX FIVE
Faults and error codes in the remote
This appendix can be consulted when error messages occur
in the application for smartphone and tablet.
F41 error
This message will appear if there is no or bad Wi-Fi reception,
this can be between app and router or Wi-Fi box and router
App
By closing the App and opening it again, this is solved in
most cases.
Cause
The cause may be that the ProControl module is blocked or is
too far away from the router.
See: router information.
Possible solution
Only place an external router for the ProControl module
Strengthen existing Wi-Fi signal
Resetting the router.
Router information
Minimum requirement
• Compatible with IEEE 802.11n / g / b
• WPA2 encryption
• Radio frequency 2.4 GHz band
• Wireless automatic channel: Automated search for WLAN
radio channel that is free from interference.
• Support for the User Datagram Protocol (UDP)
Wi-Fi Router
It is important to think carefully about the location of a
router. This device spreads the wi signal in and around your
home. Therefore, preferably choose a central position. You
prevent long distances from occurring. Many people put
the router in the meter cupboard, because that is where the
internet comes in at many households. A bad choice! For
a powerful WiFi signal, the router needs as much space as
possible. Therefore, do not place the device near a wall or on
the ground. Some routers have multiple antennas that you
can target. Try to spread these antennas so that you increase
the range.
Jammers
Many devices also emit radio waves just like your router.
These include microwave ovens, wireless doorbells, baby
monitors, Bluetooth adapters, wireless music systems, DECT
telephones and security cameras. These devices can disrupt
your wireless network (interference), so the Wi-Fi connection
is not optimal. Try to keep jammers as far away as possible
from the router. Neighboring wireless networks also play a
role in the Wi-Fi area.
Figure 111: Application screen
2.4 or 5 GHz band?
By default, most routers use the 2.4 GHz band to broadcast
the Wi-Fi signal. The disadvantage is that this frequency band
is very busy, so that there is quickly interference. There are
a lot of competing users and jammers using the same radio
waves.
Since most “older” laptops, smartphones, tablets and other
devices can not connect via the 5GHz band, the ProControl
module is not suitable for 5GHz band.
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INDEX
A
AppLIANCE RATINGS 8
AC AdApTER SpECIFICATIONS 8
C
CERTIFICATION
Listing LabeL 8
Massachusetts Appendix 1
CLEARANCES
cLearances 13
Location 12
ManteLs 14
convection air outLet(s) 15
E
ELECTRIC
requireMents 16
ac adapter specifications 8
ENCLOSING ThE FIREpLACE 23
ERROR CODES ProControl App 59
F
FIRE MEdIA
instaLLing the Logset 33
instaLLing the stones 34
FIRST FIRE 48
G
GAS
converting to Lp 48
instaLLing the gas Line 16
pressures 8
K
KEY INSTALLATION pOINTS 6
L
N
NON-COMbuSTIbLE MATERIALS
MiniMuM cLearances 13
O
OpERATING ThE FIREpLACE
test fire 36
using the reMote controL 42
using the WaLL sWitch Appendix 3
P
pARTS OF ThE FIREpLACE 10
S
SAFETY INFORMATION 3
SCREEN INSTALLATION 35
SMART hOME SYSTEM Appendix 4
SpECIFICATIONS
appLiance ratings 8
Modore 75h diMensions 9
T
TROubLEShOOTING Appendix 2
V
vENTING
configuration 17
horizontaL terMinations 19
verticaL terMinations 19
restrictor 19
cLearances 20
W
WALL ACCESS dOOR 30
WALL SWITCh Appendix 3
WARRANTY 49
LISTING LAbEL 8
Lp (pROpANE) CONvERSION 48
M
MAINTENANCE
burner 47
gLass 45
piLot 47
therMocoupLes 48
vent 48
MANTELS 14
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NOTES
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Imported and distributed in North America by:
EUROPEAN HOME
a division of Europa Ja, Inc.
30 Log Bridge Road
Building 300 - Suite 303
Middleton, MA 01949
www.europeanhome.com
Element4 Gas Fireplaces Rev# 08222019 EuropeanHome.com
64
IGE419 -10411
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