Electrolux WE170P myPRO User manual

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WE 170 P
EN User Manual Washing Machine
Original Instructions
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CONTENTS

1. SAFETY INFORMATION............................................................................................ 3
2. SAFETY INSTRUCTIONS.......................................................................................... 4
3. PRODUCT DESCRIPTION.........................................................................................6
4. BEFORE FIRST USE..................................................................................................8
5. CONTROL PANEL.....................................................................................................8
6. PROGRAMMES ..................................................................................................... 10
7. CONSUMPTION VALUES........................................................................................12
8. OPTIONS................................................................................................................ 13
9. SETTINGS...............................................................................................................14
10. DAILY USE............................................................................................................ 14
11. HINTS AND TIPS...................................................................................................18
12. CARE AND CLEANING......................................................................................... 19
13. TROUBLESHOOTING........................................................................................... 24
14. EMERGENCY DOOR OPENING............................................................................ 26
15. TECHNICAL DATA................................................................................................ 27
WE’RE THINKING OF YOU
CUSTOMER CARE AND SERVICE
Always use original spare parts. When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number. The information can be found on the rating plate.
Read the instructions before using the appliance
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
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1. SAFETY INFORMATION

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and use causes injuries and damages. Always keep the instructions with the appliance for future reference and future users.

1.1 Children and vulnerable people safety

This appliance can be used by children aged from 8
years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Do not let children play with the appliance.
Children less than 3 years of age should be kept away
unless continuously supervised. Keep all packaging away from children.
Keep all detergents away from children.
Keep children and pets away from the appliance door
when it is open.
Cleaning and user maintenance shall not be made by
children without supervision.
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1.2 General Safety

Make sure that the appliance is stable during
transportation.
Do not change the specification of this appliance.
Make sure that the mains plug is disconnected from the
mains socket during installation, maintenance and repairs and cannot be reconnected until all work has been carried out.
Obey the maximum load volume of 8 kg (refer to the
“Programme chart” chapter).
The operating water pressure (minimum and maximum)
must be between 0,5 bar (0,05 MPa) and 8 bar (0,8 MPa).
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The ventilation openings in the base (if applicable) must
not be obstructed by a carpet.
The appliance is to be connected to the water mains
using the new supplied hose-sets. Old hose sets must not be reused.
If the supply cord is damaged, it must be replaced by
the manufacturer, its Authorised Service Centre or similarly qualified persons in order to avoid a hazard.
Do not use water spray and steam to clean the
appliance.
Clean the appliance with a moist soft cloth. Only use
neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.
Only original spare parts can ensure the safety
standards of the appliance.
Only repairs undertaken by an Electrolux approved
service technician are covered by the guarantee.

2. SAFETY INSTRUCTIONS

2.1 Installation

• Remove all the packaging and the transit bolts.
• Keep the transit bolts. When you move the appliance again you must block the drum.
• Always be careful when you move the appliance because it is heavy. Always wear safety gloves.
• Do not install or use a damaged appliance.
• Do not build under this appliance.
• Obey the installation instruction supplied with the appliance.
• Do not install or use the appliance where the temperature is less than 0°C or where it is exposed to the weather (e.g. directly to the sunlight, humid and dusty location).
• This appliance is for indoor use only.
• Make sure that all health and safety regulations are obeyed when the appliance is installed in a commercial/ public environment.
• Do not install the appliance in a moving platform (e.g. on a ship).
• Make sure that the floor where you install the appliance is flat, stable, heat resistant and clean.
• Make sure that there is air circulation between the appliance and the floor.
• Adjust the feet to have the necessary space between the appliance and the carpet.
• Do not install the appliance where the appliance lid can not be fully opened.

2.2 Electrical Connection

• The appliance must be correctly earthed. The manufacturer is not responsible for the consequences of an inadequate earthing system.
• Always use a correctly installed shockproof socket.
• Make sure that the electrical information on the rating plate agrees with the power supply. If not, contact an electrician.
• Do not use multi-plug adapters and extension cables.
• Make sure not to cause damage to the mains plug and to the mains cable.
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Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre.
• Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
• Do not touch the mains cable or the mains plug with wet hands.
• Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
• Only for UK and Ireland: The appliance has a 13 amp mains plug. If it is necessary to change the fuse in the mains plug, use a 13 amp ASTA (BS
1362) fuse.
• This appliance complies with the E.E.C. Directives.

2.3 Water connection

• Make sure not to cause damage to the water hoses.
• Before you connect the appliance to new pipes or pipes not used for a long time, let the water flow until it is clean.
• The first time you use the appliance, make sure that there is no leakage.

2.4 Use

WARNING!
Risk of injury, electrical shock, fire, burns or damage to the appliance.
• Obey the safety instructions on the detergent packaging.
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• Do not put flammable products or items that are wet with flammable products in, near or on the appliance.
• Make sure that you remove all metal objects from the laundry.
• Do not put a container to collect possible water leakage under the appliance. Contact the Authorised Service Centre to ensure which accessories can be used.
• Do not touch the glass of the door while a programme operates. The glass can be hot.

2.5 Internal light

WARNING!
Risk of injury.
• Visible LED radiation, do not look directly into the beam.
• The type of light bulb or halogen lamp used for this appliance is only for household appliances. Do not use it for house lighting.
• To replace the internal light, contact the Authorised Service Centre.

2.6 Disposal

WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the mains supply.
• Cut off the mains cable and discard it.
• Remove the door catch to prevent children and pets to get closed in the appliance.
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3. PRODUCT DESCRIPTION

3.1 Appliance overview

3.2 Accessories

Worktop
1
Detergent dispenser
2
Control panel
3
Door handle
4
Internal light
5
Rating plate
6
Drain pump filter and emergency door
7
opening Feet for the appliance level
8
Spanner
1
To remove the transit bolts.
Plastic hose guide
2
To connect the drain hose on the edge of a sink.
Plastic caps
3
To close the holes on the rear side of the cabinet after the removal of the transit bolts.
Inlet hoses
4
To connect the appliance to the cold and hot water tap: blue cap hose for cold water and red cap hose for hot water.
Flap for liquid detergent
5
To slow down the liquid detergent flow.

3.3 Installation on suspended flooring

Suspended wooden floors are particularly susceptible to vibration.
To help prevent vibration we recommend you place a waterproof wood panel, at least 15 mm thick under the appliance, secured to at least 2 floor beams with screws, the wood panel must extend beyond the front feet.
If possible install the appliance in one of the corners of the room, where the floor is more stable.
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3.4 Available from your
authorized dealer

Coin operated machine

If the appliance is set in a public place, it can be connected to a coin operated machine.
Read carefully the instructions supplied with the accessory.

External detergent dispenser

Stacking kit

Stacking kit can be used only with the tumble dryers specified in the leaflet. See the leaflet attached.
Read carefully the instructions supplied with the accessory.

Pedestal with the drawer

The liquid detergent can be loaded also from an external dispenser.
Read carefully the instructions supplied with the accessory.
To put the appliance higher at the level what helps to easy load and remove the laundry.
The drawer can be used for laundry storage e.g.: towels, cleaning products and more.
Read carefully the instructions supplied with the accessory.
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Pre
rinse
Pre
wash
Extra rinse
Spin time
No
softener
Delay
start
80
85
Mild
Mop
Rinse
Disinfection
Normal
Mild
Hand wash
Eco
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4. BEFORE FIRST USE

1. Make sure that all transit bolts are
removed.
2. Make sure that the electrical and
water connection are available.
3. Put 2 litre of water in the detergent
compartment for washing phase. This activates the drain system.
4. Put a small quantity of detergent in the
compartment for washing phase.
5. Set and start a programme for cotton
at the highest temperature without

5. CONTROL PANEL

5.1 Control panel description

laundry. This removes all possible dirt from the drum and the tub.
1
Auto Off button Programme knob
2
Display
3 4
Start/Pause button Delay start button
5
No softener button
6
Spin time button
7
Extra rinse button
8
Pre wash button
9
Pre rinse button
10
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5.2 Display

A B
FG E
DC
The display shows:
A
The child safety lock is activated.
The child safety lock is deactivated.
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B
C
D
Extra rinse symbol. is the symbol indicated the rinse phase and + lights up when the Extra rinse is selected.
Spin time indicator and symbol. The digit indicates minutes and seconds.
Delay start indicator.
Programme time When the programme starts, the programme time decreases with steps of 1 minute. The digit indicates hours and minutes.
Delay start When you press the delay start button, the display shows the delay start time
Alarm codes If the appliance has a malfunction, the display shows alarm codes. Refer to «Troubleshooting».
The display shows this message for some seconds when:
• you cannot set a function with the washing programme
• you try to change the washing programme while it operates.
When the programme is completed.
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Softener symbol: the appliance does load softener normally.
E
The phase symbols
When a programme is set, all the symbols of the phases related to the pro­gramme come on. When the programme starts, only the symbol of the phase in operation flashes. When the pahse is completed, the symbol remains steady lighted up.
F
No softener symbol: the appliance doesn't load softener.
Pre wash phase
Washing phase
Rinse phase
Spin phase
G

6. PROGRAMMES

6.1 Programme Chart

Programme Temperature range
Eco
1)
Eco
1)
Normal
Mild
Pre rinse symbol
Maximum load Maximum spin speed Spin Time
4 kg 1400 rpm 540 minutes
- 5 seconds
8 kg 1400 rpm 540 minutes
- 5 seconds
8 kg 1400 rpm
2)
360 minutes
- 5 seconds
4 kg 1200 rpm 240 minutes
- 5 seconds
Programme description (Type of load and soil level)
White cotton and colour-fast cotton. Normal
soil. The energy consumption decreases and the time of the washing programme is extended.
White cotton and colour-fast cotton. Normal soil. The energy consumption decreases and the time of the washing programme is extended.
White cotton and coloured cotton. Normal soil and light soil.
Delicate fabrics as acrylics, viscose, polyest­er items. Normal soil.
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85
80
80
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Programme Temperature range
Maximum load Maximum
Programme description (Type of load and soil level)
spin speed Spin Time
Hand wash
Mild
2)
2 kg 1200 240 minutes
- 5 seconds
4 kg 1200
Machine washable wool, hand washable wool and delicate fabrics with «hand washing»
care symbol.
3)
Synthetic items or mixed fabric items. Normal
soil.
240 minutes
- 5 seconds
Mop
8 kg 1400 rpm 360 minutes
Programme for mops, workwear and special programme for microfibres. The programme performs an automatic pre rinse phase.
- 5 seconds
Rinse
8 kg
To rinse and spin the laundry. All fabrics.
1400 rpm 360 minutes
- 5 seconds
Desinfection
8 kg 1400 rpm 240 minutes
- 5 seconds
White cotton items. This programme removes micro-organisms thanks to the washing by 60°C and adds one rinse. In this way the wash is more effective. The programme performs an automatic pre wash phase.
Desinfection
8 kg 1400 rpm 360 minutes
- 5 seconds
White cotton items. This programme removes micro-organisms thanks to the washing by 60°C and adds one rinse. In this way the wash is more effective. The programme performs an automatic pre wash phase.
1)
Standard programmes for the Energy Label consumption values. According to regu-
lation 1061/2010, these programmes are respectively the «Standard 60°C cotton programme» and the «Standard 40°C cotton programme». They are the most efficient programmes in terms of combined energy and water consumption for washing normally soiled cotton laundry.
The water temperature of the washing phase may differ from the temperature de­clared for the selected programme.
2)
The hot water is loaded only in programmes for cottons and synthetics with a temperature
set at 40°C or higher.
3)
During this cycle the drum rotates slowly to ensure a gentle washing. It can seem that the drum doesn't rotate or doesn't rotate properly. Consider this as a normal functioning of the ap­pliance.
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Programme options compatibility
Programme
Eco
Normal
Mild 30°C
Hand wash
Mild 40°-60°C
Mop
Rinse
Desinfection
1)
This option is automatically performed and cannot be removed from the programme.

7. CONSUMPTION VALUES

WARNING!
The highest hot water temperature allowed is 55°C.
The data of this table are approximate. Different causes can change the data: the quantity and type of laundry, the water and ambient temperature.
Pre rinse
1)
Pre wash
1)
Extra rinse
Spin time
No softenerr
Delay start
At programme start the display shows the duration programme for the maximum load capacity. During the washing phase the programme duration is automatically calcu­lated and can be greatly reduced if the laundry load is lower than the maxi­mum load capacity (e.g. Cotton 60°C, maximum load capacity 8 kg, the programme duration exceeds 2 hours; real load 1 kg, the programme du­ration don’t reach 1 hour). When the appliance is calculating the real programme duration a dot blinks in the display.
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Programmes Load
Normal 60 °C
Normal 40 °C
Mild 40 °C
Mild 30 °C
Hand wash 40 °C
Standard cotton programmes
3)
Standard 60 °C cotton
Standard 60 °C cotton
Standard 40 °C cotton
1)
At the end of spin phase.
2)
This programme has been tested with cold and hot water mixed together.
3)
The standard programmes have been tested with cold water only.
2)
2)
(kg)
2)
2)
2)
Energy consump­tion (kWh)
8 0,67 62 70 52
8 0,22 62 63 52
4 0,08 31 55 35
4 0,20 49 47 35
2 0,33 48 45 30
8 0,82 53 207 52
4 0,64 40 163 52
4 0,45 40 162 52
Water con­sumption (litre)
Approxi­mate pro­gramme duration (minutes)
Remaining moisture
1)
(%)
The information given in the chart above are in compliance with the EU Commission regulation 1015/2010 implementing directive 2009/125/EC.

8. OPTIONS

8.1 Pre rinse

Press this button to add a pre rinse phase without detergent before washing.
The related indicator comes on .

8.2 Pre wash

With this option you can add a prewash phase to a washing programme.
Use this option for heavy soil.
When you set this option the programme duration increases.
Off Mode (W) Left On Mode (W)
0,05 0,05
The related indicator comes on .

8.3 Extra rinse

With this option you can add some rinses to a washing programme.
Use this option for persons allergic to detergents and in areas where the water is soft.
The related indicator comes on .
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8.4 Spin time

By pressing this button you can decrease
the spin time. Once you reach the
minimum time (5 seconds) it restarts form
the maximum time again.
The related indicator comes on .

8.5 No softener

Press this button to exclude the softener
load.
The related indicator comes on .

9. SETTINGS

Press this button again, the softener is loaded normally.
The related indicator comes on .

8.6 Delay start

With this option you can delay the start of a programme from 30 minutes to 70 hours.
The display shows the related indicator
.

9.1 Acoustic signals

The acoustic signals operate when:
• You activate the appliance.
• You select a programme.
• You deactivate the appliance.
• You press the buttons.
• The programme is completed.
• The appliance has a malfunction.
To deactivate/activate the acoustic
signals, press Extra rinse and Spin time at
the same time for 6 seconds.
If you deactivate the acoustic signals, they continue operate when the appliance has a malfunction.

9.2 Child Lock

With this option you can prevent that the
children play with the control panel.
• To activate/deactivate this option,
press Pre rinse and Pre wash at the same time until the related indicator comes on in the dispaly:

10. DAILY USE

WARNING!
Refer to Safety chapters.
: Child lock activated.
: Child lock deactivated.
You can activate this option:
• After you press : the options and the programme knob are locked.
• Before you press : the appliance cannot start.
If the appliance is connected to coin operated machine, the child lock activates automatically 5 minutes after the programme start.

9.3 Permanent Extra Rinse

With this option you can permanently have an extra rinse when you set a new programme.
• To activate/deactivate this option press No softener and Delay start at
the same time until the indicator
comes on/goes off.

10.1 Loading the laundry

1. Open the appliance door
2. Put the laundry in the drum, one item
at a time.
3. Shake the items before you put them
in the appliance.
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Make sure not to put too much laundry in the drum.
4. Close the door.
CAUTION!
Make sure that no laundry stays between the seal and the door. There is a risk of water leakage or damage to the laundry.

10.2 Installing the flap for liquid detergent

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• Open the detergent dispenser.
• Install the flap for liquid detergent in the
compartment .

10.3 Using detergent and additives

1. Measure out the detergent and the
fabric conditioner.
2. Carefully close the detergent drawer
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10.4 Detergent compartments

CAUTION!
Use only specified detergents for washing machine.
Always obey the instructions that you find on the packaging of the detergent products.
Detergent compartment for prewash phase.
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B
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Detergent compartment for washing phase.
Compartment for liquid additives (fabric conditioner, starch).
Flap for powder or liquid detergent.

10.5 Liquid or powder detergent

1.
3.
• Position A for powder detergent (factory setting).
• Position B for liquid detergent.
When you use the liquid detergent:
• Do not use gelatinous or thick liquid detergents.
• Do not put more liquid then the maximum level.
• Do not set the prewash phase.
• Do not set the delay start.
2.
4.

10.6 Activating the appliance

Press the button to activate the appliance. A tune sounds (if it is activated).

10.7 Setting a programme

1. Turn the programme knob and set the
programme:
• The related programme indicator comes on. A tune sounds (if it is activated).
• The indicator of button flashes.
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• The display shows the programme duration and the indicators of the programme phases.
2. If necessary, change the spin time and
add the available options. When you activate an option, the indicator of the set option comes on.
If you set something incorrect, the display shows
the message .
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After approximately 15 minutes from the start of the programme:
• The appliance adjusts automatically the programme duration agree with the laundry load.
• The display shows the new value.
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10.8 Coin operated machine

Insert correct amount of coins. When inserting coins, the display on the coin
meter counts down to “00” (and then
or ) and the appliance is ready to start.
Press button to start the appliance.
The display shows the
message if the washing cycle has not been paid yet.

10.9 Starting a programme without the delay start

Press .
• The indicator of stops to flash and stays on.
• The indicator of the running phase starts to flash on the display.
• The programme starts the door locks.
• The drain pump can operate for a short time when the appliance fills water.

10.10 Starting a programme with the delay start

1. Press Delay start repeatedly until the
display shows the delay you want to set.
The related indicator comes on the display
.
2. Press :
• The appliance starts the countdown.
• When the countdown is completed, the programme starts automatically.
You can cancel or change the set of the delay start
before you press . To cancel the delay start:
• Press to set the appliance to pause.
• Press Delay start until
the display shows '.
• Press start the programme immediately.
again to

10.11 Cancelling the delay start

To cancel the delay start:
1. Press button to set the appliance
to pause.
The related indicator flashes.
2. Press button Delay start repeatedly
until the display shows .
3. Press button again to start the
programme immediately.
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10.12 Interrupting a programme
and changing the options
You can change only some options before they operate.
1. Press . The indicator flashes.
2. Change the options.
3. Press again.
The programme continues.
If the appliance is connected to a coin operated machine, you can interrupt a programme only 5 minutes after the programme start. After this time the child lock automatically activates.

10.13 Cancelling a running programme

1. Press the button for some seconds
to cancel the programme and to deactivate the appliance.
2. Press the same button again to
activate the appliance. Now, you can set a new washing programme.
Before starting the new programme the appliance could drain the water. In this case, make sure that the detergent is still in the detergent compartment, if not fill the detergent again.
If the appliance is connected to a coin operated machine, you can cancel a programme only 5 minutes after the programme start. After this time the child lock automatically activates.

10.14 At the end of the programme

• The appliance stops automatically.
• A tune sounds (if it is activated).
• In the display comes on.
• The indicator of button
• The door unlocks.
• You can open the door.
• Remove the laundry from the appliance. Make sure that the drum is empty.
• Close the water tap.
• Press the button for some seconds to deactivate the appliance.
• Keep the door ajar, to prevent the mildew and odours.
goes off.

10.15 AUTO OFF option

The AUTO OFF option automatically deactivates the appliance to decrease the energy consumption when:
• You do not use the appliance for 5
minutes before you press .
Press the button appliance again.
• After 5 minutes from the end of the washing programme
Press the button to activate the appliance again. The display shows the end of the last set programme. Turn the programme knob to set a new cycle.
to activate the

11. HINTS AND TIPS

WARNING!
Refer to Safety chapters.

11.1 The laundry load

• Divide the laundry in: white, coloured, synthetics, delicates and wool.
• Obey the washing instructions that are on the laundry care labels.
• Do not wash together white and coloured items.
• Some coloured items can discolour with the first wash. We recommend
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that you wash them separately for the first times.
• Button up pillowcases, close zippers, hooks and poppers. Tie up belts.
• Empty the pockets and unfold the items.
• Turn inside out multilayered fabrics, wool and items with painted illustrations.
• Remove hard stains.
• Wash with a special detergent heavy soil stains.
• Be careful with the curtains. Remove the hooks or put the curtains in a washing bag or pillowcase.
• Do not wash in the appliance laundry without hems or with cuts. Use a washing bag to wash small and/or delicate items (e.g. underwired bras, belts, tights, etc. ).
• A very small load can cause balance problems with the spin phase. If this occurs, adjust manually the items in the tub and start the spin phase again.

11.2 Stubborn stains

For some stains, water and detergent is not sufficient.
We recommend that you remove these stains before you put the items in the appliance.
Special stain removers are available. Use the special stain remover that is applicable to the type of stain and fabric.

11.3 Detergents and additives

• Only use detergents and additives specially made for washing machines:
– powder detergents for all types of
fabric,
– powder detergents for delicate
fabrics (40 °C max) and woollens,
– liquid detergents, preferably for low
temperature wash programmes (60
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°C max) for all types of fabric, or special for woollens only.
• Do not mix different types of detergents.
• To help the environment, do not use more than the correct quantity of detergent.
• Obey the instructions that you find on the on packaging of these products.
• Use the correct products for the type and colour of the fabric, the programme temperature and the level of soil.
• If your appliance has not the detergent dispenser with the flap device, add the liquid detergents with a dosing ball (supplied by the detergent's manufacturer).

11.4 Ecological hints

• Set a programme without the prewash phase to wash laundry with normal soil.
• Always start a washing programme with the maximum load of laundry.
• If necessary, use a stain remover when you set a programme with a low temperature.
• To use the correct quantity of the detergent, check the water hardness of your domestic system

11.5 Water hardness

If the water hardness in your area is high or moderate, we recommend that you use a water softener for washing machines. In areas where the water hardness is soft it is not necessary to use a water softener.
To know the water hardness in your area, contact your local water authority.
Use the correct quantity of the water softener. Obey the instructions that you find on the packaging of the product.
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12. CARE AND CLEANING

WARNING!
Refer to Safety chapters.

12.1 External cleaning

Clean the appliance only with soap and warm water. Fully dry all the surfaces.
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CAUTION!
Do not use alcohol, solvents or chemical products.

12.2 Descaling

If the water hardness in your area is high or moderate, we recommend that you use a water descaling product for washing machines.
Regularly examine the drum to prevent limescale and rust particles.
To remove rust particles use only special products for washing machine. Do this separately from the laundry wash.
Always obey the instructions that you find on the packaging of the product.

12.3 Maintenance wash

With the low temperature programmes it is possible that some detergent stays in the drum. Make regularly a maintenance wash. To do this:
• Remove the laundry from the drum.
• Set the cotton programme with the highest temperature with a small quantity of detergent.

12.4 Door seal

Regularly examine the seal and remove all objects from the inner part.

12.5 Cleaning the drum

Regularly examine the drum to prevent limescale and rust particles. Only use special products to remove rust particles from the drum.
We suggest you to:
1. Clean the drum with special product
for stainless steel.
2. Start a short programme for cotton at
the maximum temperature with a small quantity of detergent.

12.6 Cleaning the detergent dispenser

1.
2.
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1
2
2
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2

12.7 Cleaning the drain filter

WARNING!
Do not clean the drain filter if the water in the appliance is hot.
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1.
3. 4.
2.
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5.
7. 8.
9.
6.
12.8 Cleaning the inlet hoses
and the valve filters
Clean regularly both (for hot and for cold water) inlet hoses and both valve filters.
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20°
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1.
3. 4.

12.9 Emergency drain

Because of a malfunction, the appliance cannot drain the water.
If this occurs, do steps (1) through (9) of 'Cleaning the drain filter'. If necessary, clean the pump.
When you drain the water with the emergency drain procedure, you must activate again the drain system:
1. When you drain the water with the
emergency drain procedure, you must activate again the drain system: Put 2 litres of water in the main wash compartment of the detergent dispenser.
2. Start the programme to drain the
water

12.10 Frost precautions

If the appliance is installed in an area where the temperature can be less than
2.
0° C, remove the remaining water from the inlet hose and the drain pump.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in a
container and let the water flow out of the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty, install
the inlet hose again.
WARNING!
Make sure that the temperature is more than 0 °C before you use the appliance again. The manufacturer is not responsible for damages caused by low temperatures.
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13. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.

13.1 Introduction

The start of the appliance does not occur or it stops during operation.
First try to find a solution to the problem (refer to the table). If not, contact the Authorised Service Centre.
With some problems, the acoustic signals operate and the display shows an alarm code:
- The appliance does not fill with water properly.
- The appliance does not drain the water.
- The appliance door is open or not closed correctly. Please check the door!
- The mains supply is unstable. Wait until the mains supply is stable.
- Detergent overdosering.
­– Check the electrical connection
first.
– No communication with the coin
operated machine or the coin operated machine doesn't work. Check the connection between coin meter and appliance first, if the problem is not solved, contact the Authorised Service Centre.
– No communication with the
external detergent dispenser. Check the connection between detergent dispenser and appliance first, if the problem is not solved, contact the Authorised Service Centre.
WARNING!
Deactivate the appliance before you do the checks.

13.2 Possible failures

Problem Possible solution
The programme does not start.
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the fuse box.
Make sure that the Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the end
Deactivate the Child Lock function if it is on.
The appliance does not fill with water properly.
Make sure that the pressure of the water supply is not too
Make sure that the water tap is not clogged.
Make sure that the filters of the inlet hoses and the filters of
Make sure that the mains plug is connected to the mains socket.
of countdown.
Make sure that the water tap is open.
low. For this information, contact your local water authority.
the valves are not clogged. Refer to “Care and cleaning”.
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Problem Possible solution
Make sure that the inlet hoses have no kinks or bends.
Make sure that the connections of the water inlet hoses are
correct.
The appliance does not fill with water and drain
Make sure that the drain hose is in the correct position. The hose may be too low.
immediately.
The appliance does not
Make sure that the sink spigot is not clogged.
drain the water.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to 'Care and cleaning'.
Make sure that the connection of the drain hose is correct.
Set the drain programme.
The spin phase does not
Set the spin programme. operate or the washing cycle lasts longer than usually.
Make sure that the drain filter is not clogged. Clean the filter,
if necessary. Refer to 'Care and cleaning'.
Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
There is water on the floor.
Make sure that the couplings of the water hoses are tight
and there is not water leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the
Make sure that the washing programme is finished. appliance door.
Set the drain or the spin programme if there is water in the
drum.
Make sure that the appliance receives electrical power.
This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre. If you need to open
the door, please read carefully «Emergency door opening».
The appliance makes an unusual noise.
Make sure the levelling of the appliance is correct. Refer to
'Installation'.
Make sure that the packaging and/or the transit bolts are re-
moved. Refer to 'Installation'.
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Problem Possible solution
Add more laundry in the drum. The load may be too small.
The cycle is shorter than the time displayed.
The cycle is longer than the time displayed.
The washing results are not satisfactory.
Use special products to remove the stubborn stains before
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an op­tion.
The drum light does not go on.
After the check, activate the appliance. The programme continues from the point of interruption. If the problem occurs again, contact the Authorised Service Centre. If the display shows other alarm codes. Deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre.
The appliance calculates a new time according to the laundry load. See the ‘Consumption Values’ chapter.
An unbalanced laundry load increases the duration time. This is a normal behaviour of the appliance.
Increase the detergent quantity or use a different detergent.
you wash the laundry.
Make sure that you press only the wanted touch button(s).
Make sure that you activate the appliance. Refer to 'Daily Use'.

14. EMERGENCY DOOR OPENING

In case of power failure or appliance failure the appliance door remains locked. The washing programme continues, when the power is restored. If the door remains locked in case of failure, it is possible to open it using the emergency unlock feature.
Before opening the door:
CAUTION! Make sure that the water temperature and the laundry are not hot. Wait till they cool down, if necessary.
CAUTION! Make sure that the drum is not rotating. Wait till the drum stops rotating, if necessary.
Make sure that the water level inside the drum is not too high. Proceed with an emergency drain, if necessary (refer to «Emergency drain» in «Care and cleaning» chapter).
To open the door, proceed as follows:
1. Press the button to switch the
appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Open the filter flap.
4. Pull twice the emergency unlock
trigger downward and open the appliance door.
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5. Take out the laundry and then close
the appliance door.
6. Close the filter flap.

15. TECHNICAL DATA

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27
Dimension Width/ Height/ Depth/
Total depth
Electrical connection Voltage
Overall power Fuse Frequency
Level of protection against ingress of solid parti-
600 mm/ 850 mm/ 605 mm/ 639 mm
220-230 V 2200 W 13 A 50 Hz
IPX4 cles and moisture ensured by the protective cov­er, except where the low voltage equipment has no protection against moisture
Water supply pressure1)Minimum
Maximum
Emission sound pressure level in accordance with
0,5 bar (0,05 MPa)
8 bar (0,8 MPa)
< 70 dB EN ISO 11204/11203
Water supply
2)
Cold water
Hot water
3)
Maximum Load Cotton 8 kg
Energy Efficiency Class A+++
Spin Speed Maximum 1400 rpm
1)
The appliance works correctly if the water pressure is not less than 0.05 MPa (0.5 bar). If you can not connect the water inlet hose to the cold water tap of the primary hydraulic system, connect it to your domestic cold water storage system. Make sure not to have more than a distance of 5.02 m (16.5 ft) between the appliance inlet hose and the bottom of the water stor­age tank.
2)
Connect the water inlet hose to a water tap with a 3/4'' thread.
3)
Make sure that the hot water temperature of your domestic system is not more than 55 °C.
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16. ENVIRONMENT CONCERNS
Recycle the materials with the symbol .
Put the packaging in applicable containers
to recycle it. Help protect the environment
and human health and to recycle waste of
electrical and electronic appliances. Do
not dispose appliances marked with the
symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.
*
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