• Follow the “Installation and connection instructions”.
• If the appliance is delivered in the winter months when there are mi-
nus temperatures: store the washing machine at room temperature
for 24 hours before using for the first time.
Correct use
• The washing machine is only designed for the washing of normal domestic laundry at home.
• Additions or modifications to the washing machine are not permitted.
• Only use detergents/conditioners that are suitable for use in domestic
washing machines.
• The washing must not contain any flammable solvent. The risk of explosion exists.
• Do not use the washing machine for dry cleaning.
• Dyes/colour removers may only be used in the washing machine, if
the manufacturer of these products expressly permits this. We cannot
accept liability for any damage arising.
Child safety
• Keep packaging away from children. There is a risk of suffocation.
• Children often do not recognise the hazards associated with electrical
appliances. Don’t allow children to use the washing machine unsupervised.
• Make sure that children and pets don’t climb into the drum of the
washing machine. The risk of death exists.
5
Page 6
General safety
• Repairs to the washing machine may only be carried out by qualified/
authorised service engineers.
• Never use the appliance when the electrical cable is damaged or the
control panel, worktop or plinth area are damaged to such an extent
that the inside of the appliance is openly accessible.
• Switch off the washing machine prior to cleaning it and carrying out
maintenance. In addition, remove the power plug from the power
point or – if the appliance has been hard-wired – switch off the cutout in the fuse box or completely remove the fuse.
• If operation is stopped, disconnect the appliance from the mains supply and turn off the tap.
• Never remove the power plug from the power point by pulling on the
cable. Always pull the plug.
• Multiway-plugs, connectors and extension cables must not be used.
Resulting overheating may constitute a fire hazard.
• Never wash the washing machine down with a water jet. Danger of
electric shock.
• When using wash programmes with high temperatures the glass in
the door will become hot. Do not touch it!
• Before emergency emptying of the appliance, before cleaning the
drain pump or opening the door in an emergency, let the water cool
down.
• Small animals can nibble on electrical cables and water hoses. This
can constitute a risk of electrocution and water damage. Keep small
animals away from the washing machine.
6
Page 7
Switching on the appliance for the first time
– setting the language
When switching on the appliance for the first time you should be sure
to set the language in which you want the indicators in the display to
appear.
1. Press the control knob.
The appliance is now
switched on. The languages
that can be chosen will appear in the display. In the
factory the language is preset to German.
Important: If the display is not showing any languages, the appliance
has been switched on before. If this happens, please see the section
“Setting extra options: Language”, if you want to change the language
setting.
2. Use the control knob to
highlight the desired language.
3. Press the SELECT key.
From now on all indicators in
the display will appear in this
language.
4. Press the control knob to
switch off the appliance.
EXTRAS
SPRACHE
ä
ANWÄHLEN
ZURÜCK
EXTRAS
LANGUAGE
SELECT
BACK
EXTRAS
LANGUAGE
SELECT
BACK
§
ENGLISH§
DEUTSCH)
ITALIANO§
FRANÇAIS§
ä
§§
ENGLISH!)
DEUTSCH§§
ITALIANO§§
FRANÇAIS§§
ä
§§
ENGLISH!)
DEUTSCH§§
ITALIANO§§
FRANÇAIS§§
7
Page 8
Description of the appliance
Control panel with display
Drawer for
detergent and
conditioner
Three screw feet
(height adjustable);
rear left:
Automatic foot
Control panel with display
Buttons
LINEN/EASY-C. 60°C
1600 RPM10:17-12:16
START
60°
1600
OPTIONSWOOLLENS
î
LINEN/EASY-C.)
ENERGY SAVING
COTTONS
DELICATES
Rating plate
(behind door)
Door
Drain pump
cover
Control knob
Display
Indicators in the display
Information panel
shows programme,
temperature and
spin speed
Symbol row
shows options
selected and extras
8
1600 RPM10:17-12:16
START
60°
1600
OPTIONS
LINEN/EASY-C. 60°C
LINEN/EASY-C.)
ENERGY SAVING
COTTONS
DELICATES
WOOLLENS
î
Current time –
end time of selected
programme
Navigation
display
Selection
Programme,
options,
extras
Page 9
Main control features
Control knob
Switching the appliance on and off
Press the control knob to
switch the appliance on and
off.
Highlighting
You can highlight the entries
on the right of the display by
turning the control knob.
Cancelling settings
If you would like to cancel settings that have been made by mistake,
switch the appliance off and on again using the control knob. You are
now able to re-set the programme.
WOOLLENS 40°C
1200 RPM10:17-10:54
START
40°
1200
OPTIONSWOOLLENS )
î
LINEN/EASY-C.
ENERGY SAVING
COTTONS
DELICATES
Keys
Using the keys you can:
– activate an entry on the
left-hand side of the display, e.g. START
– change the temperature
and the spin speed
– select OPTIONS and EX-
TRAS.
LINEN/EASY-C. 60°C
1400 RPM10:17-12:16
START
60°
1400
OPTIONSWOOLLENS
î
LINEN/EASY-C.)
ENERGY SAVING
COTTONS
DELICATES
3You can set one or more options for each programme.
The basic rule: First set the programme, then set the option.
3 The programmes and functions are divided into different levels and
pages. In the navigation display you can see the level and the page you
are currently on (e.g. ì: level 3, page 1 of 2).
9
Page 10
Programme overview
Programme
max. load
(dry washing)
1)
LINEN/EASY-CARES
60, 50, 40, 30, 20
7kg
or
3,5kg
TIME SAVING
QUICK
2)
•
•2)•• •
OptionsSpin speed
DELAY START
SENSITIVE
STAIN
PRE WASH
1600
1400
VERY QUICK
3)
••••••
1200
1000/800/600/400
RINSE HOLD
ENERGY SAVING
4)
COTTONS 957kg1)•
DELICATES
40, 30, 20
WOOL (Handwash)
40, 30, COLD
1)
7kg
2)
•••••••••
•2)•••••••••
3,5kg•••3)••••
2kg••••
SILK (Handwash) 301kg••••
LINGERIE 401kg••••
40 -60 MIX7kg
EASY IRON
60, 50, 40, 30, 20
1)
•••••••••
1kg••••3)••••
REFRESH 303,5kg••••
FASHION 403,5kg•••••••
1) In the case of excessively large volume washing of a fleecy nature, e.g. terry towelling, flannelette, it may be
that the drum is already full before the maximum load is reached.
2) Recommended load for short progammes is 3,5kg; full loading is possible however with somewhat reduced
cleaning results.
3) STAIN can only be selected with wash temperatures of 40°C and above, as stain treatment products are only
effective at higher temperatures.
4) Programme settings for tests in accordance with or support of EN 60 456 and IEC 60 456 are described in
the section “Consumption values”.
10
Page 11
Use/Features
Care-
symbols
1)
General programme for coloured and easy-care items made of cotton/linen as
well as for easy-care mixed fibres and synthetics.The wash programme is adjusted according to the different fabric types and load sizes. If loading only with
easy-care washing, do not load more than 3,5 kg.
Energy-saving and water-saving programme which washes at 60 °C for lightly to
normally soiled whites/coloureds made of cotton/linen.
Programme for normally to heavily soiled whites made of cotton/linen.
Gentle programme for delicate fabrics such as bonded fabrics, microfibres, synthetics, net curtains (max. load for net curtains 20 to 25 m
also suitable for fabrics with climate membrane, e.g. outdoor clothing.
Particularly delicate programme for machine washable and hand washable wool
or wool mixtures.
Specially gentle programme for machine and hand-washable silk. Wash very delicate items individually.
Gentle programme for fine, sensitive fabrics.
IMPORTANT: Place lingerie containing wires in a washing net or bag.
Programme for coloureds, which are labelled for different wash temperatures.
Items, which according to the care symbols are normally to be washed separately
at 40°C or at 60°C, can be washed together in this programme. Achieves the
washing results of a normal 60° programme.
Special programme for easy-care fabrics, which afterwards are to be ironed only
lightly or not at all.
Special programme, approx. 20 minutes long, for quickly washing through slightly dirty or new clothes.
Gentle special programme for fabrics such as viscose, modal, cupro, lyocell, with
a more gentle machine action than in the Delicates programme and a more intensive cleaning action than the Handwash programme.
1) The figures in the care symbols indicate the maximum temperatures.
2
). With RINSE HOLD
I K N
J
M
M O
O
I K
Q L H
Q L H
K L
J M
K N
J M O
I K N
K L
11
Page 12
OptionsSpin speed
TIME SAVING
Programme
max. load
(dry washing)
QUICK
SHORT SPIN3,5kg•••
SPIN7kg•••••
STARCH7kg••••••
DRAIN•
VERY QUICK
DELAY START
SENSITIVE
STAIN
PRE WASH
1600
1400
1200
1000/800/600/400
RINSE HOLD
12
Page 13
Use/Features
Care-
symbols
1)
Drain and short spin after a rinse hold, or separate short spin of handwashed delicates, woollens, silk.
Drain and spin, e.g. after a rinse hold, or separate spin for hand-washed cottons/
linens and easy-cares.
Separate starching, conditioning, stiffening, treating of damp washing.
Draining of the water after a rinse hold.
1) The figures in the care symbols indicate the maximum temperatures.
I K N
Q L
H
J M O
J M O
I K N
13
Page 14
Before the first wash
Setting the time
So that the current time and the end of the programme are correctly
displayed, please check the display and set the current time, if necessary. (See “Setting extra options: Timer”.)
Carrying out a wash programme prior to first use
Before doing your first wash, run a washing cycle without any washing
in the machine (programme LINEN/EASY-C. 60°, option TIME SAVING/
VERY QUICK, use approx. 1/4 measuring cup of washing powder).
This will remove any residues from the drum and water container which
have been left as a result of the production process.
Preparing and sorting washing
Preparing washing
• Empty the pockets. Remove foreign bodies (e.g. coins, paper clips,
nails, etc.).
• Do up zips, button up covers to prevent damage to washing.
• Remove the runners from net curtains or cover them with a net or a
bag.
• Wash delicate and small items in a net/pillowcase, e. g. net curtains,
tights, small socks, handkerchiefs, bras.
Important: Bras and other items containing wires should only be
washed in a net bag. The wires can work loose and damage the appliance.
14
Sorting washing
• By colour: Wash white and coloured washing separately. Washing can
run.
• By temperature, type of washing and care symbol.
Important: Do not wash fabrics with the G care symbol (= do not
wash!) in the washing machine.
Page 15
Running a wash cycle
Switching on the appliance
Press the control knob.
The appliance is now
switched on.
3Before switching the appli-
ance on, make sure that the
drum is empty. If you do not,
the washing will subsequently not be registered properly by the load sensor.
Setting a programme
5. Highlight the desired pro-
gramme, e.g. DELICATES.
Changing the temperature
6. Press the temperature key
repeatedly, until the desired
temperature appears, e.g.
30°C. Please note: a temperature cannot be increased
for fabric type selected. Only
decreased.
DELICATES 40°C
1200 RPM11:25-12:36
START
40°
1200
OPTIONSWOOLLENS
DELICATES 30°C
1200 RPM11:25-12:36
START
30°
1200
OPTIONSWOOLLENS
LINEN/EASY-C.
ENERGY SAVING
COTTONS
DELICATES)
LINEN/EASY-C.
ENERGY SAVING
COTTONS
DELICATES)
î
î
Changing the spin speed
7. Press the key for the spin
speed repeatedly until the
desired spin speed appears
e.g. 1000 or the RINSE HOLD.
Please note: the spin speed
cannot be increased for a
fabric type selected. Only decreased.
DELICATES 30°C
1000 RPM11:25-12:36
START
30°
1000
OPTIONSWOOLLENS
î
LINEN/EASY-C.
ENERGY SAVING
COTTONS
DELICATES)
.
15
Page 16
3RINSE HOLD means: the washing is left to soak in the last rinse water
and is not spun.
If required, set options.
Selecting options
You can select different options on top of the programme that has
been selected. Only options that can be combined with the programme
that has already been selected will be offered.
TIME SAVING Shortened wash programme for more lightly soiled
washing.
DELAY STARTThe start of a programme can be delayed in steps
of 30 minutes to a max. of 20 hours.
SENSITIVE Enhanced rinse action through an additional rinse
cycle together with improved fabric care (decreased drum movement). This is ideal when frequent washes are necessary, for example in cases
of highly sensitive skin. An additional rinse cycle
can also be permanently set (see section “Setting
extra options: Rinse+”).
STAIN For heavily soiled or stained washing. In-wash
stain treatments are washed in at the optimum
time as the programme progresses.
PRE WASH A warm pre-wash cycle prior to the main wash cy-
cle, which follows automatically.
16
Page 17
TIME SAVING
1. Press the OPTIONS key.
2. Use the control knob to highlight TIME SAVING.
3. Press the SELECT key.
4. Use the control knob to
highlight VERY QUICK.
5. Press the SELECT key. The
symbol appears in the
display.
DELAY START
1. Press the OPTIONS key.
2. Use the control knob to highlight DELAY START.
3. Press the SELECT key.
4. Use the control knob to
highlight the time at which
the programme is to end.
5. Press the SELECT key. The
programme end time will
change in the information
panel.
6. Press the START key.
DELICATES 30°C
1000 RPM11:25-12:36
è
SELECT
BACK
DELICATES 30°C
1000 RPM11:25-14:06
SELECT
BACK
TIME SAVING¶¶¶¶
NORMAL!¶
VERY QUICK¶¶)
è
END OF PROGRAMME
14:06 H:MIN(
Cancelling DELAY START: Press the START key again.
The wash programme will start immediately.
SENSITIVE/STAIN/PRE WASH
1. Press the OPTIONS key.
2. Use the control knob to
highlight PRE WASH.
3. Press the SELECT key.
The symbol appears in
the display.
DELICATES 40°C
1000 RPM11:25-12:36
START
SELECT
BACK
EXTRAS
TIME SAVING
DELAY START
STAIN
PRE WASH(
ç
17
Page 18
Opening the door/Loading the washing
1. To open the door: carefully pull the handle on the door.
2. Unfold the washing and load it
loosely into the machine. Mix large
and small items.
Important: Do not get any washing
caught between the door and the
rubber seal.
3. Push the door firmly shut.
CURRENT LOAD/DETERGENT display
3If settings are not undertak-
en for several seconds during
the programme setting process or when loading with
laundry, the following indicators appear on the display
when the machine door is
open:
– the maximum permissible loading for the programme marked,
– the actual loading. This is also displayed by the bars (loads of less
than 0.5kg are not displayed),
– and washing agent measurement, with reference to the volume of
laundry, as recommended by the washing agent manufacturer.
If too much laundry has been loaded into the machine, the following
indicator appears in the display OVERLOADING. Please remove the relevant amount of laundry in such cases.
Press any button or turn any knob to undertake more programme
settings.
DELICATES 30°C
1000 RPM11:25-12:36
##################======]
MAXIMUM LOAD 3,5 KG
CURR. LOAD¶¶¶¶¶ ¶¶2 KG
DETERGENT ¶¶¶¶¶¶¶¶¶ 80 %
§
3If the laundry is removed again before the programme starts, the CURR.
LOAD display may not change back to 0. If this occurs, please turn the
machine off and switch it back on again after approx. 3 seconds. Reset
the programme and refill machine with laundry.
The CURR. LOAD display goes out if the machine is closed.
18
Page 19
Adding detergent/conditioner
Important: Only use detergents/conditioners that are suitable for use
in domestic washing machines.
Add detergent/conditioner in accordance with the detergent/condi-
tioner manufacturer’s instructions. Observe instructions on the packaging.
The amount of detergent used depends on:
– the washing’s degree of soiling,
– the load size
– the hardness of the tap water.
Water softener should be used from water hardness range 2 (=medium). The amount of detergent used can then always be that as for
hardness range 1 (=soft). Your local water company will provide you
with information about water hardness in your area.
The suggested dosage in the display may therefore just be a guideline.
1. Pull out the detergent drawer as far as it will go.
2. Add the detergent/conditioner.
3. Push the detergent drawer in fully.
Washing powder/tablets
for the main wash cycle
Softener/
Wash-care products to
preserve the shape of
garments/
Starch
Stain removal agent/
stain removal tablets
Washing powder/
tablets for the pre-wash
cycle or water softener
Washing powder/tablets for the main wash cycle
If you are using water softener and require the right compartment for
detergent for the pre-wash cycle, add the water softener on top of the
detergent for the main wash cycle in the left compartment.
Softener, wash-care products to preserve the shape of garments,
starch
Fill the compartment to no more than the MAX indicator. Add water to
thick liquid concentrates in accordance with the manufacturer’s instructions before using them. Dissolve powder starches.
If you are using liquid detergent:
Add liquid detergent using the dosage containers provided by the detergent manufacturer.
19
Page 20
Starting a programme
1. Check that the water tap is
open.
2. Press the START key. The
wash cycle is started.
DELICATES 30°C
1000 RPM11:25-12:36
START
30°
1000
OPTIONSWOOLLENS
LINEN/EASY-C.
ENERGY SAVING
COTTONS
DELICATES)
Programme progress
While the programme is
running, the display shows
among other things:
– each stage of the pro-
gramme as it progresses,
e.g. MAIN WASH,
– a bar showing the progress
of the programme,
– the expected residual moisture in the washing at the end of the pro-
gramme.
DELICATES 30°C
1000 RPM11:25-12:36
PAUSE
###############=========]
1000
§
MAIN WASH
MOISTURE 50 %
Interrupting a programme/Adding washing
î
Interrupting a programme
• The wash programme can be temporarily interrupted at any time by
pressing the PAUSE key. It is then re-started by pressing the key
again.
• To cancel a programme before it has finished, switch off the appli-
ance (press the control knob).
Adding washing
The padlock symbol in the display indicates whether washing can still
be added after the programme has started:
It is not possible to add washing (Door is locked because of high
water level or high temperature).
It is possible to add washing.
1. Press the PAUSE key. The symbol appears in the display.
2. Open the door. Be cautious that any water in the drum may be hot and
there is a risk of scalding.
3. Add washing, close the door again.
4. Press the START key.
20
Page 21
Washing cycle complete/Removing the washing
At the end of the programme PLEASE TAKE OUT THE CLOTHES appears
in the display. As soon as the
§ symbol appears, the door can be
opened.
1. Open the door using the handle.
2. Remove the washing.
3. Close the water tap.
4. Switch off the appliance.
If Rinse Hold has been selected:
1. Press the START key.
DELICATES 30°C
RINSE HOLD11:28-11:28
START
######################
RINSE H.
§
RINSE HOLD
The display automatically
changes to the first programme page. Depending
upon the programme that
has been running either SPIN
or SHORT SPIN is highlighted.
If spinning or draining is required:
Use the control knob to
highlight either
– SPIN or
– DRAIN.
2. Reduce the spin speed, if
necessary. The spin speed
SHORT SPIN
1200 RPM12:28-12:34
START
1200
OPTIONSSPIN
1200 RPM11:28-11:39
START
1200
OPTIONSDRAIN
SPIN
ú
EASY IRON
REFRESH
FASHION
SHORT SPIN)
ú
FASHION
SHORT SPIN
SPIN)
STARCH
cannot be increased. This
protects the fabric.
3. Press the START key.
The washing is spun or the water is drained.
3If OVERDOSING is shown in the display at the end of a wash cycle, too
much detergent was used in the completed wash programme. Please
take note of the dosage instructions provided by the detergent manufacturer and the amount of washing loaded the next time you wash.
21
Page 22
Setting extra options
Independent of any programme you can set different basic settings.
These basic settings will permanently remain active until they are deselected again.
MEMORY
1, 2, 3, 4
RINSE+ Additional rinse cycle, only effective with the pro-
GENTLE SPINThe washing does not cling to the side of the drum as
LANGUAGETo set the language in which the indicators are to ap-
TIMERTo set the current time.
VOLUMEYou will hear an acoustic signal when you press the
Frequently used programme settings can be stored.
The stored programme setting can then be selected
like a normal programme. There are a total of four
memory positions available.
grammes COTTONS, LINEN/EASY-CARES, ENERGY
SAVING, DELICATES, 40°-60°MIX, EASY IRON and
FASHION.
much and can be taken out more easily. Only effective
with the programmes COTTONS, LINEN/EASY-CARES,
ENERGY SAVING, 40°-60°MIX, STARCH and SPIN.
pear in the display.
keys. The volume of this signal can be regulated and/
or the signal can be deselected. The volume of the
signal for error messages cannot be altered.
22
Page 23
MEMORY
Saving a programme setting
First set a programme (e.g. LINEN/EASY-CARES, 40 °C, 1200 rpm,
with the SENSITIVE option), then save it.
1. Use the control knob to
highlight LINEN/EASY-C.
2. Set the temperature and the
spin speed.
3. Press the OPTIONS key.
4. Highlight the SENSITIVE op-
tion.
5. Press the SELECT key.
The symbol will appear in
the display.
6. Press the EXTRAS key.
MEMORY is highlighted:
7. Press the SELECT key.
If MEMORY 1 is highlighted:
8. Press the SAVE key.
The programme setting is
stored as M1: LINEN/EASY-C.
9. Then press the BACK key
3 times.
LINEN/EASY-C. 40°C
1200 RPM10:17-12:16
START
40°
1200
OPTIONSWOOLLENS
LINEN/EASY-C. 40°C
1200 RPM10:17-12:16
START
SELECT
BACK
EXTRASPRE WASH
EXTRAS
SELECT
BACK
MEMORY
LINEN/EASY-C. 40°C 1200
SAVE
BACK
î
LINEN/EASY-C.)
ENERGY SAVING
COTTONS
DELICATES
ç
TIME SAVING
DELAY START
SENSITIVE)
STAIN
ì
MEMORY(
RINSE+
GENTLE SPIN.
LANGUAGE
é
MEMORY 1(
MEMORY 2
MEMORY 3
MEMORY 4
23
Page 24
Clearing a stored programme setting
1. Press the OPTIONS key.
2. Press the EXTRAS key.
MEMORY is highlighted:
3. Press the SELECT key.
4. Use the control knob to
highlight MEMORY 1.
5. Press the CLEAR key.
The stored programme setting has now been cleared.
6. Then press the BACK key
3times.
RINSE+, GENTLE SPIN
1. Press the OPTIONS key.
2. Press the EXTRAS key.
3. Use the control knob to
highlight the desired Extra,
e.g. RINSE+.
4. Press the SELECT key.
The symbol appears in the
display.
5. Press the BACK key twice.
EXTRAS
SELECT
BACK
MEMORY
LINEN/EASY-C. 40°C 1200
CLEAR
BACK
EXTRAS
SELECT
BACK
MEMORY(
RINSE+
GENTLE SPIN
LANGUAGE
MEMORY 1!(
MEMORY 2§§
MEMORY 3§§
MEMORY 4§§
MEMORY
RINSE +)
GENTLE SPIN
LANGUAGE
ì
é
ì
24
Page 25
LANGUAGE
1. Press the OPTIONS key.
2. Press the EXTRAS key.
3. Use the control knob to highlight LANGUAGE.
4. Press the SELECT key.
5. Use the control knob to
highlight the desired language, e.g. ENGLISH.
6. Use the SELECT key to store
the selected language.
7. Press the BACK key 3 times.
TIMER
1. Press the OPTIONS key.
2. Press the EXTRAS key.
3. Use the control knob to highlight TIMER.
4. Press the SELECT key.
5. Use the control knob to set
the desired time.
6. Press the SELECT key.
7. Press the BACK key 3 times.
SELECT
BACK
SELECT
BACK
EXTRAS
LANGUAGE
EXTRAS
TIMER¶¶¶¶ ¶¶¶¶¶¶¶
15:11 H:MIN
ä
§
ENGLISH)
DEUTSCH§
ITALIANO§
FRANÇAIS§
é
)
VOLUME
1. Press the OPTIONS key.
2. Press the EXTRAS key.
3. Use the control knob to highlight VOLUME.
4. Press the SELECT key.
5. Use the control knob to
highlight OFF, NORMAL or
LOUD.
6. Press the SELECT key.
7. Press the BACK key 3 times.
SELECT
BACK
EXTRAS
VOLUME
OFF
NORMAL
LOUD
é
§§§
!)
§§§
25
Page 26
Programme protection
In order to protect the selected settings of a programme that is running
from unintentional alterations, the buttons can be locked.
Setting programme protection:
1. Start the programme.
2. Press second and fourth but-
ton at the same time for
about 3 seconds. In the display the symbol appears.
DELICATES 30°C
1000 RPM11:25-12:36
§
MAIN WASH
##======================]
The buttons are locked.
MOISTURE 50 %
Removing programme protection:
Press second and fourth button again for about 3 seconds.
The buttons are unlocked. The symbol
disappears.
3The buttons also remain locked after the appliance has been switched
off. Before the next wash, remove programme protection again, so that
a new programme can be set.
If the appliance is unintentionally switched off while a programme is
running, programme protection must first be removed. Then set and
start the programme again.
26
Page 27
Child safety device
If the child safety device has been activated, the door can no longer be
shut.
Activating the child safety device:
Use a coin to turn the knob (on the
inside of the door) in a clockwise direction as far as it will go.
1Warning! The knob must not be de-
pressed after being set, otherwise
the child safety device is not activated. The knob must stand proud
as shown in the illustration.
Deactivating the child safety device:
Turn the knob in an anti-clockwise direction as far as it will go.
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Cleaning and care
Important: Do not use furniture cleaning products or aggressive clean-
ing agents to clean the appliance.
Wipe over the control panel and housing with a damp cloth.
Detergent drawer
The detergent drawer should be cleaned regularly.
1. Remove the detergent drawer by pulling firmly.
2. Remove the softener insert from the
middle compartment.
3. Clean all parts with water.
4. Place the softener insert in as far as
it will go, so that it is firmly in position.
5. Clean the entire drawer recess area
of the washing machine, in particular the jets on the upper side of the
washing-in chamber, with a brush.
6. Place the detergent drawer in its
guide rails and push it in.
Washing drum
Rust deposits in the drum may occur due to rusting foreign bodies in
the washing or tap water containing iron.
Important! Do not clean the drum with acidic descaling agents, scouring agents containing chlorine or iron or steel wool.
1. Remove any rust which has accumulated in the drum using a cleaning
agent for stainless steel.
2. Run a washing cycle without any washing to clean off any cleaning
agent residues. Programme: LINEN/EASY-CARES 60, with the TIME SAVING/VERY QUICK option, add about 1/4 of a measuring cup of washing
powder.
Door and rubber collar
Regularly check whether deposits or foreign substances are present in
the folds of the rubber collar or inside on the door glass.
Regularly clean the door glass and the rubber collar.
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What to do if...
Remedying small malfunctions yourself
If one of the following fault messages is shown in the display during
operation:
– ATTENTION (E41)/ PLEASE CLOSE THE DOOR
– ATTENTION ERROR CODE (E11)/PLEASE OPEN THE TAP
– ATTENTION ERROR CODE (E21)/PLEASE CHECK THE WATER
DRAINAGE
please refer to the following table.
After you have rectified the error, press the START key.
If ATTENTION/PLEASE CALL YOUR LOCAL SERVICE FORCE together with
an error code (e.g. E..) appears in the display: Switch the appliance off
and then on again. Re-set the programme. Press the START key.
If the error code is displayed again, please contact the Service Force
and inform them of the error code and the PNC no. (see rating plate).
ProblemPossible causeRemedy
Washing machine does
not work.
The door cannot be
closed.
The programme does
not begin after the
START key has been
pressed.
ATTENTION(E41)/
PLEASE CLOSE THE
DOOR appears in the
display.
The washing machine
vibrates when
operating or is not
stable.
Mains plug not plugged in or
fuse not working.
The door is not closed
properly.
The START key has not been
pressed.
The child safety device is
engaged.
The door is not closed
properly.
The transit packaging has not
been removed.
The screw feet not correctly
adjusted.
Connect the plug to a mains
socket. Check the fuse.
Close the door properly.
There should be an audible
click.
Press the START key.
Release the child safety
device.
Close the door properly;
there should be an audible
click. Press the START key.
Removing the transit
packaging.
Adjust the feet as described
in the installation and
connection instructions.
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ProblemPossible causeRemedy
Washing has not been
spun.
Water is leaking out
from under the
washing machine.
Softener was not
washed in. w
compartment for
conditioners is filled
with water.
Washing is heavily
creased.
The door cannot be
opened when the
appliance is switched
on. The
appears in the display.
The display goes out
while a wash cycle is
running.
The background
illumination of the
display has gone out
even though the
appliance is switched
on.
symbol
v
Only a few large items of
washing in the drum.
The screw connection on the
inlet hose is leaking.
The drainage hose is leaking. Replace drain hose.
The drain pump cover is not
closed properly.
Washing was caught in the
door.
Emergency drain hose is
leaking.
The conditioner insert is not
correctly set into the
additive compartment or is
blocked.
There may have been too
much washing in the
machine.
The door is locked for safety
reasons.
Power cut.
For safety reasons, the door
will remain locked for
approx. 4 minutes.
The washing machine is in
stand-by mode.
Always load the drum as full
as possible. Mix large and
small items.
Screw the inlet hose in
firmly.
Close the cover properly.
Load washing carefully for
the next wash.
Close off emergency drain
hose properly.
Clean the detergent
dispenser drawer, insert the
conditioner insert firmly.
Observe maximum loads.
Wait until the O symbol
appears.
The programme will continue
when the power cut is over.
To remove washing:
If water can be seen in the
appliance, before opening
the door, first perform an
emergency drain.
Press any key.
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ProblemPossible causeRemedy
Water is not entering
the appliance.
ATTENTION ERROR
CODE (E11) / PLEASE
OPEN THE WATER TAP
appears in the display.
The washing has not
been spun thoroughly
and water remains
visible in the drum.
ATTENTION ERROR
CODE (E21)/ PLEASE
CHECK THE WATER
DRAINAGE appears in
the display.
Tap turned off.Turn on the tap.
The filter in the threaded
inlet hose fitting is blocked.
Water tap is furred with lime
scale or is faulty.
Drain hose is kinked.Remove kink.
Maximum pumping height of
1m exceeded.
The drain pump is blocked.
For sink spigot connections:
The sink spigot is blocked.
Turn off the tap. Unscrew the
hose, take out the filter and
clean it.
Check the tap and have it
repaired, if necessary.
Please contact your Local
Service Force.
Clean the drain pump.
Remove foreign bodies from
the pump housing.
Clean the sink spigot.
If the wash result is not satisfactory
The washing is grey and there are limescale deposits in the drum
• Too little detergent was used.
• An incorrect detergent was used.
• Individual stains were not pre-treated.
• The programme or temperature was not set properly.
There are grey stains on the washing
• Items that were soiled with ointments, fats or oils were washed using
too little detergent.
• The wash temperature used was too low.
• A common cause is that conditioner – in particular the type in con-
centrated form - has come in contact with the washing. Wash out
such marks as soon as possible and exercise care when using the said
conditioner.
Foam can still be seen following the final rinse
• Modern detergents can cause foam to be created even during the final rinse. In spite of this, the washing has been sufficiently rinsed.
There are white residues on the washing
• What can be seen here are insoluble substances which modern detergents contain. They are not the result of insufficient rinsing.
Shake or brush the washing. If possible turn the washing inside out
before washing. Check your choice of detergent. Especially with dark
colours it is advisable to use liquid detergents.
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Carrying out an emergency drain
1Warning! Prior to carrying out an emergency drain, switch off the
washing machine and remove the power plug from the power point.
Warning! The water that comes out of the emergency drain hose may
be hot. There is a risk of scalding. Let the water cool before performing
an emergency drain!
1. Open the plinth flap and remove it.
2. Remove the emergency drain hose.
3. Place a shallow container under-
neath it. Then loosen the drain plug
by turning it in an anti-clockwise
direction and pull it out.
4. The water will run out. If it is necessary to empty the container more
than once, seal up the emergency
drain hose with the drain plug while
you are doing so.
When the water has all drained away:
5. Insert the plug firmly into the emergency drain hose and turn it in a
clockwise direction until it is firmly in place.
6. Replace the emergency drain hose into the retainer.
7. Insert the plinth flap into place and close it.
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Drain pump
The drain pump is maintenance-free. It is only necessary to open the
pump cover if there is a malfunction and water is no longer being
pumped out, e.g. if the pump wheel is blocked.
Before loading the machine, please always ensure that there are no foreign bodies present in the pockets or in between the items to be
washed. Paper clips, nails, etc. which may find their way into the washing machine along with the washing will remain in the drain pump
housing (foreign body trap that protects the pump wheel).
1Warning! Before opening the cover of the drain pump, switch off the
washing machine and remove the power plug from the power point.
1. First carry out an emergency drain.
2. Place a cloth on the floor in front of the cover of the drain pump.
Residual water runs out.
3. Unscrew the pump cover in an anticlockwise direction and remove it.
4. Remove foreign bodies and fluff
from the pump housing and from
the pump wheel.
5. Check whether the pump wheel
right at the back of the pump housing can turn. (If the wheel rotates
with a jerky motion, this is normal.)
If the pumping wheel cannot be
turned, please contact your local
Service Force Centre.
6. Insert the pump cover. Insert the
guides at the sides of the cover into
the guide slots and tighten the cover by turning in a clockwise direction.
7. Close off the emergency drain hose
and place it in the retainer.
8. Close the plinth flap.
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Disposal
Packaging material
2
The packaging materials are environmentally friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<,
>PS<, etc. Please dispose of the packaging materials in the appropriate
container at your local waste disposal facilities.
2Old appliance
The symbol
product may not be treated as household waste. Instead it shall be
handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city
office, your household waste disposal service or the shop where you
purchased the product.
W on the product or on its packaging indicates that this
1Warning: When your appliance has finished its working life, remove
the plug from the mains socket. Cut off the cable and plug and dispose
of them.
Destroy the door lock. This prevents children from trapping themselves
inside and endangering their lives.
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Technical data
Height x Width x Depth850 x 598 x 640 mm
Depth when door is open1017 mm
Height adjustmentapprox. +10/-5mm
Load (depending on programme)Max. 7kg
Area of useDomestic
Drum spin speedsee Rating Plate
Water pressure1-10bar (=10–100N/cm2=0.1–1.0MPa)
Consumption values
The consumption values for selected programmes provided in the following table were determined under standard conditions. They may
vary when operating in domestic conditions.
Wash programme/
Temperature
ENERGY SAVING
COTTONS 95Cotton7562,25
LINEN/EASY-CARES 40
2)
STAIN
LINEN/EASY-CARES 40Synthetics3,5500,55
DELICATES 30Synthetics3,5560,45
WOOLLENS 30Wool2460,32
1) The load is determined in accordance with the EN 60456 standard load.
2) Note: Programme setting for tests in accordance with or supporting EN 60 456 and
IEC 60 456. Consumption values will vary from the values quoted depending on water pressure, water hardness, water temperature at filling, room temperature, type
and quantity of washing, detergent used, variations in mains voltage and any options
selected.
2)
Type of
material
Cotton7431,19
Cotton7520,77
Load
in kg
Water
1)
in litres
Energy
in kWh
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Installation and connection instructions
1Safety information concerning
installation
• This washing machine cannot be built-in.
• Before using for the first time, check the appliance for damage sus-
tained while it was being transported. Do not under any circumstances connect an appliance that is damaged to the mains. In the event of
damage to the appliance contact your supplier.
• Be sure to remove all the components of the transit packaging before
using the appliance for the first time. Otherwise when spinning damage may be caused to the appliance or to neighbouring units or furniture.
• Before using the appliance for the first time, splash protection must
be completed. (See “Removing transit packaging”).
• Always plug the mains plug into a correctly installed shockproof
socket.
• If hard-wired: hard-wiring to the mains may only be carried out by
an a qualified electrician.
• Prior to using the appliance for the first time, ensure that the rated
voltage and current on the rating plate match the mains voltage and
current where the appliance is to be installed. The required fuse protection is also to be found on the rating plate.
• If work on the plumbing is required for the proper connection of the
washing machine to the water supply, this must be undertaken by a
registered plumber.
• If work on the electricity supply system is required for the proper
connection of the washing machine to the electricity supply, this
must be undertaken by a registered electrician.
• The washing machine’s mains cable must only be replaced by a
Service Force Engineer
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Installing the appliance
Transporting the appliance
1Warning: The washing machine is very heavy. There is a risk of injury.
Exercise care when lifting the appliance.
• Do not lay the washing machine on its front nor on its right side
(as seen from the front). Electrical components may get wet.
• Never transport the appliance without using the transit packaging.
Only remove the transit packaging when the appliance is in its place
of installation. Transporting the appliance without the use of the
transit packaging can cause damage to the appliance.
• Never lift the appliance by the door when it is open nor by the plinth.
When using a sack trolley to transport the washing machine:
• Only use the sack trolley on the side of the appliance.
Removing the transit packaging
Important! Be sure to remove all
the components of the transit packaging prior to using the appliance
for the first time. Keep the transit
packaging in a safe place, in case it
is needed at a later date when the
appliance is to be moved
(e.g. moving house).
1. Open the two hose retainers located
at the rear of the appliance and remove the hoses and electrical cable.
2. Remove the two hose retainers from
the appliance with a strong tug.
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3. Remove both plastic caps sideways.
3Special spanner A and sealing caps B
(2 units) and C (1 unit) come with
the appliance.
4. Use special spanner A to remove
screw D and the compression spring.
5. Turn sealing cap C upside down as
shown in the illustration.
6. Use sealing cap C to cap the hole.
7. Use special spanner A to remove the
two screws E.
8. Use special spanner A to remove the
four screws F.
9. Remove transit bar G.
10. Screw in the four screws F again.
11. Use sealing caps B to cap the two
large holes.
Important: Press all sealing caps B
(2 items) and C (1 item) in firmly so
that they snap into the rear wall.
Where to install
Important! The washing machine must not be operated in a room
where there is a danger of frost. There is a risk of frost damage or adverse effect on the perfomance of the machine. Frost damage is not
covered under the warranty.
• The surface on which the appliance is to be installed must be firm
and level. Do not install the appliance on carpeted floors or soft floor
coverings.
• The surface on which the appliance is to be installed must be clean
and dry and free from grease, so that the appliance does not slide.
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Page 39
• If the location in which the appliance is to be installed is fitted with
small-format tiles, put a rubber mat (available in the shops) under
the appliance.
If the appliance is to stand on a
base:
In order for the appliance to be secure on the base, fixing plates*)
must be mounted, into which the
appliance is inserted.
If the appliance is to stand on a floor which moves, e.g. a suspended wooden floor:
Place the appliance in an area as close as possible to a corner of the
room.
Screw a water-resistant wooden board (at least 15 mm thick) onto at
least 2 of the floor joists.
Making the appliance level
3Automatic foot: The rear foot on the left-hand side of your washing
machine is built as a shock absorbing foot, which is why the appliance
gives in the back left-hand corner if put under load. The automatic foot
guarantees that the appliance does not move even at high spin speeds.
Basically the automatic foot does not need to be set.
The four feet of the appliance are
pre-adjusted.
Large degrees of unevenness can be
compensated for by individually adjusting the height adjustable screw
feet.
Use the special spanner supplied to
do this.
Important Do not use pieces of
wood, cardboard or such like to level out unevenness in the floor, but
adjust the height adjustable screw
feet instead.
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Electrical Connection
Any electrical work required to install this appliance should be carried
out by a qualified electrician or competent person.
1WARNING – THIS APPLIANCE MUST BE EARTHED.
The manufacturer declines any liability should these safety measures
not be observed.
Before switching on, make sure the electricity supply voltage is the
same as that indicated on the appliance rating plate.
The appliance is supplied with a 13 amp plug fitted. In the event of
having to change the fuse in the plug supplied, a 13 amp ASTA approved (BS 1362) fuse must be used.
Should the plug need to be replaced
for any reason, proceed as described
below.
The wires in the mains lead are
coloured in accordance with the
following code:
Green and Yellow:Earth
Blue:Neutral
Brown:Live
• The wire coloured green and yellow
must be connected to the terminal
marked with the letter “E“ or by the
earth symbol E or coloured green and yellow.
• The wire coloured blue must be connected to the terminal “N“ or
coloured black.
• The wire coloured brown must be connected to the terminal marked
“L“ or coloured red.
• Upon completion there must be no cut, or stray strands of wire
present and the cord clamp must be secure over the outer sheath.
1WARNING! A cut off plug inserted into a 13 amp socket is a serious
safety (shock) hazard. Ensure that the cut off plug is disposed of safely.
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Permanent Connection
In the case of a permanent connection it is necessary that you install a
double pole switch between the appliance and the electricity supply
(mains), with a minimum gap of 3mm between the switch contacts and
of a type suitable for the required load in compliance with the current
electrical regulations.
The switch must not break the yellow and green earth cable at any
point.
This appliance complies with the requirements laid out in the EEC Directive 76/899.
Voltage 240 V AC: Fuse rating 13amps
See rating plate for further information.
This appliance meets VDE requirements.
Particular regulations of local electricity authorities must be observed.
This appliance conforms to EEC Directive No. 82/499/EWG on radio interference.
1WARNING! Repairs to electrical appliances must only be carried out by
trained personnel. Improper repairs may lead to serious risks for the user.
Connecting the appliance to the water
supply
Important:
• This appliance must not be connected to the hot water supply.
• When connecting the appliance, use only new hose kits.
• Only connect the appliance to the drinking water supply. Rain water
or water for industrial use may only be used if it fulfils the requirements of DIN1986 and DIN1988.
• Do not kink or crush the water inlet hose or drain hose.
Permitted water pressure
The water pressure must be at least 1 bar (=10N/cm2=0.1MPa), and
may be a maximum of 10bar (=100N/cm
– If more than 10 bar: Connect a pressure reduction valve.
– If less than 1bar: Disconnect the appliance end of the inlet hose from
the solenoid inlet valve and remove the flow meter. (In addition remove the filter using pointed pliers and take out the rubber gasket
behind it.) Replace the filter.
2
=1MPa).
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Water inlet
A 1.35m long pressure hose is supplied with the appliance.
If a longer inlet hose is required, only hoses from the manufacturer are
to be used. Your local Service Force stocks hose kits of different lengths.
3Sealing rings are either inserted in the plastic nuts of the threaded hose
fitting or are included as spare parts. Do not use any other sealing
rings.
Important! All threaded hose fittings must only be tightened by
hand.
1. Connect the hose with the right-angle connector to the machine.
Important! Do not position the inlet
hose vertically downwards. Position
it to the right or the left as shown in
the illustration.
2. Connect the hose with the straight
connector to a water tap with an R
¾ (inch) screw thread.
3. Slowly turn on the tap and check
that all connections are watertight.
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Water Drainage
The appliance drain hose should hook into a standpipe, the hook in the
drain hose is formed using the plastic “U-Piece“ supplied. The standpipe
should have an internal diameter of approximately 38 mm (see diagram) thus ensuring there is an air break between the drain hose and
standpipe.
Important! It is essential to lay the drainage hose without kinks.
When discharging into a stand-
pipe ensure that the top of the
curve in the hose end is no more
than 90 cm (35.4’’) and no less
than 60 cm (23.6’’) above floor
level.
The upright standpipe should
have a minimum, length of 30 cm
(12’’) from the bottom of the elbow to the top of the pipe (see
diagram). Make sure that it is designed in such a way that the end
of the drain hose cannot be covered with water.
Longer drain hoses are available
in lengths of 2.7 and 4 metres
from your Service Force Centre.
For drainage into an outlet
spigot: If the outlet spigot has not
been used before, remove any blanking plug that may be in place. Push
the drain hose onto the spigot and
secure with a clip if required. Ensure
the drain hose is looped upwards to
prevent waste water from the sink
entering the washing machine.
Important! The end of the drainage hose must not be submerged in the
pumped-out water. Otherwise, the water could be sucked back into the
appliance.
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Pumping heights of over 1 metre
The washing machine’s drain pump is able to pump water to a height of
1metre, calculated from the surface on which the appliance is installed.
Important! If pumping height is over 1 metre malfunctions and damage to the appliance may arise.
For pumping heights over 1metre a conversion kit can be obtained.
Please contact Service Force Centre.
44
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Warranty conditions
Great Britain
Standard guarantee conditions
We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we
will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage
on condition that:
• The appliance has been correctly installed and used only on the electricity or gas supply stated
on the rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance with the
manufacturer's operating and maintenance instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any
person not authorised by us.
• All service work under this guarantee must be undertaken by a Service Force Centre. Any appli-
ance or defective part replaced shall become the Company's property.
• This guarantee is in addition to your statutory and other legal rights.
• Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available
outside these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation, improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed or calls to appli-
ances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus those which are subject
to rental agreements.
• Products of AEG manufacture which are not marketed by AEG.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to
your new home subject to the following qualifications:
• The guarantee starts from the date you first purchased your product.
• The guarantee is for the same period and to the same extent for labour and parts as exists in
the new country of use for this brand or range of products.
• This guarantee relates to you and cannot be transferred to another user.
• Your new home is within the European Community (EC) or European Free Trade Area.
• The product is installed and used in accordance with our instructions and is only used domesti-
cally, i.e. a normal household.
• The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them de-
tails of your new home. They will then ensure that the local Service Organisation is aware of your
move and able to look after you and your appliances.
In diesen Ländern gelten die Garantiebedingungen der örtlichen Partner. Diese können dort eingesehen werden.
Further after-sales service agencies overseas
In these countries our AEG-Electrolux agents’ own guarantee conditions are applicable. Please obtain further details direct.
Autres agences étrangères assurant le service après-vente
Dans ces pays, les conditions de garantie des concessionnaires de la région sont valables. Vous pouvez les consulter sur place.
Otros puntos de Postventa en el extranjero
En estos países rigen las condiciones de nuestros representantes locales.
las cuales pueden ser consultadas allí mismo.
Ulteriori uffici del servizio tecnico assistenza clienti all’estero
In questi paesi sono valide le condizioni di garanzia dei partner locali.
Queste condizioni possono essere esaminante sul luogo.
Serviços de assistência técnica no estrangeiro
Nestes países são válidas as condições de garantia dos concessionários
locais, podendo aí ser consultadas.
További vevöszolgálati irodák külföldön
Ezekben az országokban a mi AEG-Electrolux vevöszolgálatainknál
saját jótállási feltételek alkalmazhatók. A további adatokat kérjük
közvetlenül szerezzék be.
46
Servisne službe
Na garancijskem listu boste našli seznam pooblašèenih servisnih
služb AEG-Electrolux.
Page 47
Customer Service Centres
U.A.E. Abu Dhabi
Universal Trading Company
P.O. Box 43 99
Tel.: 6335331
Service Center 6733974
Egypt
Middle East Commercial
Center
4 Salah El Dein St. - 2nd floor
Heliopolis, Kairo
Egypt
Tel.: 2024181719
Australia
The Andi-Co Group
1 Stamford Road
Oakleigh VIC 3166
Tel.: (03) 9569 1255
Fax: (03) 9569 1450
www.andico.com.au
Bahrain/Arabian Gulf
A.A. Zayani & Sons
P.O. Box 9 3 2
Bahrain
Tel . : 17 3 111 2 4
WATTAR CO.
P.O. B ox 3 6109
Mazzeh - Damascus
Direct Phone: 00963116132649
Fax: 00963116119537
Iran
ARIAN International Development Co.
AEG Showroom
Shariati, Balatar as Safar
Teheran / Iran
Phone No. Showroom:
021 / 285 513 / 4
Phone No. Service:
021 / 312 27 67 / 8
Poland
Electrolux Poland Sp. zo.o.
ul. Domaniewska 41
02-034 Warszawa
tel.: 022 874 33 33
fax: 022 874 33 00
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Page 48
Hong Kong
Dah Chong Hong Ltd.
20 Kai Cheung Road
Kowloon Bay
Kowloon - Hong Kong
Tel.: 0085222621620
Fax: 0085227550333
Israel
Evis Ltd.
Tadiran-Ampa Service
10 Gibonay Israel Street
New Industrial Zone
Netanya, 42504
Israel
Japan
Electrolux Japan Ltd.
Domestic Appliances
Department
Maruzen Showa Warehouse
Building
Tookai 4-5-12, Ota-ku
143-006 Tokyo
Tel.: 0120-13-7117
Fax: 03-3790-5257
If the event of your appliance requiring service, or if you wish to purchase spare parts, please contact Service Force by telephoning:
0870 5 929 929
Your telephone call will be automatically routed to the Service Force
Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website at
www. serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details
under the heading „What to do if...“
When you contact the Service Force Centre you will need to give the
following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating
plate)
5. The purchase date.
Please note that a valid purchase re-
ceipt or guarantee documentation is
required for in-guarantee service
calls.
Customer Care
For general enquiries concerning
your AEG-Electrolux appliance, or
for further information on AEGElectrolux products please contact
our Customer Care Department by
letter or telephone at the address below or visit our website at
www.aeg.co.uk.
Customer Care Department
Major Appliances
AEG-Electrolux
Domestic Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 350350 (*)
For Customer Service in the Republic
of Ireland please contact us at the ad-
dress below:
AEG/ Electrolux Group (Ire) Ltd
Long Mile Road/ Dublin 12
Republic of Ireland
Tel: +353 (0) 1 4090754
Email: service.eid@electrolux.ie
(*) Calls may be recorded for training purposes
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From the Electrolux Group. The world´s No.1 choice.
The Electrolux Group is the world´s largest producer of powered appliances for kitchen, cleaning and outdoor
use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines,
vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more
than 150 countries around the world.
AEG Hausgeräte GmbH
Postfach 1036
D-90327 Nürnberg