Page 1
Model EOD 982
Page 2
TECHNICAL DETAILS
MODEL NO. EOD 982
Voltage: 230/240 Volts AC 50Hz
Wattage: 5.0/5.4kW
Height: 897mm
Width: 592mm
Depth: 563mm
(excluding handles and knobs)
Weight: 53kg
This appliance complies with: European Council Directive 73/23/EEC.
EMC Directive 89/336/EEC.
CE Marking Directive 93/68/EEC.
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CONTENTS
Please follow these instructions step by step to install and operate your oven safely and easily.
Technical Details
Contents
Safety
Installation Instructions ................................................................7
Getting Things Ready
Making the Electrical Connections
...............................................................................
...................................................................................
Before Installation .................................................................5
During Operation ................................................................. 5
After Use ......................................................................... 6
General ..........................................................................6
Things You Need to Know
Warnings ......................................................................... 7
Things to Note ....................................................................7
Choice of Electrical Connection
Preparing Cabinet for Fitting Oven ................................................. 7
Recommended Cabinet Dimensions ............................................... 8
How to Finish Unpacking .......................................................... 9
Tools Required ................................................................... 9
Preparing Cable
To Remove Cover of Mains Terminal ..............................................9
Connecting to the Mains Terminal ................................................10
Connecting to a Hob or Cooker Point .............................................10
Checking Electrical Connections ..................................................10
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2
3
5
7
7
7
9
9
Fitting Into The Cabinet
Introduction
Getting to Know Your Oven ......................................................12
Rating Plate .....................................................................13
General Notes on Using The Ovens ..............................................13
About Condensation and Steam ..................................................13
Cookware .......................................................................13
The Cooling Fan for the Controls .................................................13
Control Panel Indicator Neons ....................................................13
Grill and Oven Furniture ..........................................................14
The Oven Timer ....................................................................... 15
The Dual Grill
Uses of the Dual Grill ............................................................17
Selecting the Dual Grill ...........................................................17
Things to Note ...................................................................17
The Grill Pan and Handle .........................................................17
Hints and Tips ...................................................................18
Grilling Chart ....................................................................18
...........................................................................
..........................................................................
...............................................................
11
12
17
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The Top Oven
Uses of the Top Oven ............................................................19
Selecting the Top Oven ..........................................................19
Things to Note ...................................................................19
To Fit the Top Oven Shelf ........................................................19
Hints and Tips ...................................................................19
The Main Fan Oven ....................................................................21
Uses of the Fan Oven ............................................................21
Selecting the Fan Oven ..........................................................21
Things to Note ...................................................................21
To Fit the Main Oven Shelves ....................................................21
Hints and Tips ...................................................................22
Oven Cooking Chart ...................................................................23
Roasting Chart ........................................................................24
Defrosting .............................................................................25
Uses of Defrost Feature ..........................................................25
Selecting Defrost ................................................................25
Things to Note ...................................................................25
Hints and Tips ...................................................................25
Helpful Hints when Buying and Preparing Food ......................................26
Care and Cleaning .....................................................................27
Cleaning Materials ...............................................................27
Cleaning the Outside of the Appliance ............................................27
Cleaning Inside the Main Oven ...................................................27
Cleaning inside the Top Oven / Grill Compartment ................................27
Cleaning the Grill and Oven Furniture .............................................27
Cleaning Between the Outer and Inner Door Glass ...............................27
Care of Stayclean Surfaces ......................................................28
Hints and Tips ...................................................................29
Replacing the Oven Light Bulb ....................................................29
.........................................................................
19
Something Not Working? .............................................................30
Service and Spare Parts
Customer Service Centres
Guarantee Conditions
.................................................................
...............................................................
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31
32
34
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Page 5
SAFETY
THESE WARNINGS ARE PROVIDED IN
THE INTERESTS OF YOUR SAFETY.
ENSURE THAT YOU UNDERSTAND THEM
ALL BEFORE INSTALLING OR USING
THE APPLIANCE.
PLEASE
READ
CAREFULLY
BEFORE INSTALLATION
This appliance is heavy and care
must be taken when moving it.
Ensure that all packaging, both
inside and outside the appliance has
been removed before the appliance is
used.
DURING OPERATION
Do not use this appliance if it is in contact
with water and never operate it with wet
hands.
This appliance is designed to be operated
by adults. Young children must not be
allowed to tamper with the appliance or
play with the controls.
During use the appliance becomes Hot.
Care should be taken to avoid touching
heating elements inside the oven.
Accessible parts, especially around the grill
area, may become hot when the appliance
is in use. Children should be kept away
until it has cooled.
Take great care when heating fats and oils
as they will ignite if they become too hot.
lift
Do Not try to
appliance by pulling the door handles.
Refer to installation instructions.
The appliance must be installed
according to the instructions supplied.
Any electrical installation work must
be undertaken by a qualified
electrician/competent person.
It is dangerous to alter or modify the
specifications of the appliance in any
way.
Do not allow young children to play
with any part of the packaging.
After installation, please dispose of
the packaging with due regard to the
environment, your local authority can
arrange this.
or move the
This appliance has been designed for
cooking edible foodstuffs only, and must
not be used for any other purposes.
Never place plastic or any other material
which may melt in the oven.
Ensure cooking utensils are large enough
to contain foods to prevent spillages and
boil overs.
Take care to follow the recommendations
given for tending the food when grilling.
Use the handle provided in the
recommended way.
Always use oven gloves to remove and
replace food in the oven.
Ensure that you support the grill pan when
it is in the withdrawn or partially withdrawn
position.
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Page 6
Ensure that all vents are left
unobstructed to ensure ventilation of
the oven.
You must ensure that the grill control
is in the 'OFF' position when the timer
control has been set for automatic
cooking.
Do not leave utensils containing
foodstuffs, e.g. fat or oil in or on the
appliance in case it is inadvertently
switched ON.
Cookers and hobs become very hot, and
retain their heat for a long period of time
after use. Children should be kept well
away from the appliance until it has cooled.
Ensure that the anti-tilt shelves are
put in place correctly. Refer to
instructions on pages 19 and 21.
Never line any part of the appliance
with aluminium foil. Do not allow
heatproof cooking material, e.g.
roasting bags, to come into contact
with oven elements.
Always stand back from the
appliance when opening the oven
door to allow any build up of steam or
heat to release.
Stand clear when opening the drop
down oven door. Do not allow it to
fall open - support it using the door
handle, until it is fully open.
Never leave the appliance
unattended when the oven doors
are open.
GENERAL
Under no circumstances should repairs
be carried out by inexperienced persons as
this may cause injury or serious
malfunction.
This appliance should be serviced by an
authorised Service Engineer and only
genuine approved spare parts should be
used. Details of servicing and repair
arrangements are supplied on page 31 of
this book.
Do not stand on the appliance or on the
open oven door.
Do not hang towels, dishcloths or clothes
from the appliance or its handle. They are
a safety hazard.
Always allow the cooling fan to cool the
appliance down before switching off at the
wall prior to carrying out any cleaning or
maintenance work.
AFTER USE
Do not place sealed cans or aerosols
inside the oven. They may explode if
they are heated.
Ensure that all control knobs are in
the OFF position when not in use.
For hygiene and safety reasons
this appliance should be kept
clean at all times. A build-up of
fats or other foodstuffs could
result in a fire, especially in the
grill pan.
Only clean this appliance in accordance
with the instructions given in this book.
Your safety is of paramount importance.
Therefore, if you are unsure about any of
the meanings of these WARNINGS
contact the:
Customer Care Department
Telephone: 0870 5 950950
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Page 7
INSTALLATION INSTRUCTIONS
THINGS YOU NEED TO KNOW
WARNINGS:
l
This appliance must be installed by a qualified
electrician/competent person. Safety may be
impaired if installation is not carried out in
accordance with these instructions.
l
This appliance must be earthed.
l
Do not remove the screws from the earth tab
extending from the oven mains terminal block
(Fig. 6).
l
Before connecting the appliance make sure that
the voltage of your electricity supply is the same
as that indicated on the rating plate. This is
situated on the lower front frame of the appliance
upon opening the main cavity door. Alternatively
the rating plate may also be found on the back or
top of some models (where applicable).
l
Do not alter the electrical circuitry of this
appliance.
THINGS TO NOTE
l
This appliance is designed to be fitted in cabinets
of the recommended dimensions as shown (Fig.
2).
GETTING THINGS READY
CHOICE OF ELECTRICAL CONNECTION
l
There are three possible ways to connect your
appliance. In each case the appliance should be
operated using at least 6mm² twin core and earth PVC
insulated multicore cable. Please choose from the most
appropriate after reading the different methods:-
a) By connecting the appliance to a cooker point (having a
double pole isolating switch with at least 3mm contact
separation in all poles and neutral) and protected with a
fuse or miniature circuit breaker at your mains fuse box.
Subject to Regional Electricity Companies
regulations if you wish to connect the oven and
hob to the power supply you may use one of
the following two methods:-
b) By connecting the appliance together with a hob directly
to a cooker point(s). Having a double pole isolating
switch with at least 3mm contact separation in all poles
and neutral.
c) If you wish to connect an oven and a hob to a cooker
point you can by connecting the oven and hob
separately to the cooker point. Oven and hob units
should be separately connected to a control panel. See
Fig. 1.
l
If your cabinet interior dimension is between
565-570mm the oven may still be fitted. However
a minor modification to the cabinet will be required
to reduce the aperture size down to 560-565mm.
To allow the appliance to be securely screwed
into the cabinet.
l
The dimensions given provide adequate air
circulation around the unit within the cabinet,
ensuring compliance with BS EN60-335.
l
Enquiries regarding the installation of the cooker
point, if required, should be made to your
Regional Electricity Company to ensure
compliance with their regulations.
l
The cooker socket switch should be outside the
cabinet but within 2m of the appliance to make it
accessible to switch off the appliance in case of
an emergency.
l
To protect the hands, wear gloves when lifting the
oven into its housing.
NOTE: HOUSE CIRCUIT
Earth leakage and continuity tests must be carried out
before the appliance is connected to the mains supply
and re-checked after fitting.
Fig. 1
NOTE: It is good practice to:
l
Fit an Earth Leakage Circuit Breaker to your house
wiring.
l
Wire your appliance to the latest IEE regulations.
PREPARING CABINET FOR FITTING OF OVEN
l
Make sure the cabinet is the correct size for the
appliance to be fitted (Ref. Fig. 2).
l
If the size is between 565-570mm, then the cabinet
should be modified so that at the screw fixing points the
recommended dimension of at least 560-565mm is
maintained. The modification should ideally be localised
to ensure that after screw fitment the oven is securely
fixed into position.
l
The cabinet must be stable and level by firmly securing
it to the wall or floor. If necessary, make arrangements
to ensure the shelf upon which the oven will rest is
level.
l
When the appliance is installed ensure a minimum gap
of 2mm is maintained between the trim on the bottom
edge of the appliance and any corresponding door/
panel underneath.
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Page 8
RECOMMENDED CABINET DIMENSIONS (IN MILLIMETRES)
6
0
0
m
i
n
5
6
0
m
i
n
5
5
8
8
7
2
907 min
See
Below
5
7
0
m
a
x
n
i
m
0
5
5
d
e
d
n
e
m
m
o
c
e
R
0
0
0
2
300 min
6
1
5
Cross section
through
cabinet
showing oven
9
897
872
7
8
-
4
7
8
positioned
9
5
Fig.2 Built In Installation
542
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Page 9
HOW TO FINISH UNPACKING
l
Place packed appliance next to the cabinet in
which it will be installed.
l
Remove the appliance packing except for bottom
tray which should be left in position until the
appliance is ready to be fitted into its cabinet.
l
Carefully score down from each end of the cable
sheathing along the length of the bare earth wire
(if a cut was made along the length of the live or
neutral wires, it might cut into their sheathing) to
the cuts already made.
l
Carefully prise open the sheathing at each end of
the cable to expose the encased wiring.
NOTE: It is imperative that the appliance is left
in the base to protect both the appliance and the
floor.
l
Ensure the owner is given these operating
instructions.
TOOLS REQUIRED
The following tools will be needed and it helps to
assemble them before starting to install your oven:
A terminal screwdriver (3mm wide blade)
A pozidrive screwdriver
Pliers
Wirestrippers
Knife
Sidecutters
Adhesive Tape
Tape Measure
TO REMOVE COVER OF MAINS TERMINAL
From the rear of the appliance, remove mains input
terminal cover to gain access to terminal block.
l
First remove retaining screw with pozidrive
screwdriver. See Fig. 3.
Fig.3
MAKE THE ELECTRICAL CONNECTIONS
Important: Switch off at mains, miniature
circuit breaker and, if appropriate, remove
fuse before commencing any electrical work.
PREPARING CABLE
We recommend you use a new length of cable to
ensure your safety.
l
Ensure you have the correct length of cable
appropriate to the wiring method you are using.
When fitting new cable allow sufficient cable for
removal of the unit at a later date, should it be
necessary.
l
Score, but do not cut through, around the
sheathing with a knife 100mm (4in) from each
end of the cable and break through to the
encased wires by bending the cable backwards
and forwards to fatigue the sheathing.
l
Prise cover loose using screwdriver in position
(1) then lever off with screwdriver in position (2)
at either side. See Fig. 4.
Fig.4
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Page 10
l
Lift cover and remove screw from cable clamp.
See Fig. 5.
l
Clamp the mains cable securely ensuring 5mm of
the outer insulation is inside the terminal block
and that the wires are not taught but not so slack
as to cause any fouling. See Fig. 6.
l
Place fuse/ miniature circuit breaker in circuit and
switch on at mains.
CONNECTING TO A HOB OR COOKER POINT
WARNING: THIS APPLIANCE MUST BE
EARTHED.
l
Either follow in general terms the instructions for
connecting to the terminal block or refer to the
hob suppliers installation instructions.
Fig.5
CONNECTING TO MAINS TERMINAL
Warning: This appliance must be earthed.
l
Make connection as shown in Fig. 6 by
proceeding as follows:-
Fig.6
l
Preform wires to the appropriate shape to suit
fitting into the mains terminal block.
Feed the cable through the cabinet and
arrange to route the cable away from the
appliance which may become hot.
CHECKING ELECTRICAL CONNECTIONS
l
Correct electrical connection can be confirmed
when switching on the appliance as the electronic
minute minder will be flashing.
NOTE: HOUSE CIRCUIT
Earth leakage and continuity tests must be carried
out before the appliance is connected to the mains
supply and re-checked after fitting.
l
Strip inner insulation on wires using wirestrippers.
l
Twist the bared wires using pliers.
l
Cut bared wires10mm away from the end of the
inner insulation. Where uninsulated Earth wires
are used ensure they are suitably sheathed to
leave 10mm bare wire to fit into the terminal.
l
Clamp bare wires into the relevant terminal and
check they are held by tugging each one in turn.
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FITTING INTO THE CABINET
IMPORTANT: Ensure that the oven is switched
off at the wall before any further work is carried
out.
l
Using a tape measure establish the internal width
of the cabinet. Refer to page 7 if greater than
565mm.
l
Position the appliance in front of the cabinet. See
Fig. 7.
l
Take out all oven furniture before installation to
reduce the weight you need to lift. The oven door
should be taped up to keep it closed whilst lifting.
l
To place the appliance into the cabinetry follow
the procedure below:
l
N.B. Two people will be required to carry out
the lifting procedure.
a) Each person should squat either side of the
appliance.
Fig.7
Mains
Cable
Pack Base
b) Tilt the appliance so that your hands can support
the underside of the appliance.
Warning: Not attempt to lift this appliance
by the handles.
c) Keeping your back straight, raise the appliance to
the cabinet by straightening at the knees.
d) Rest the rear underside of the appliance on the
cabinet floor while your hands support the front.
e) The appliance can be pushed fully into the
cabinet. Take care to avoid damaging the mains
lead.
f) Ensure the appliance is central in the cabinet and
level.
g) Do not remove spacers fitted behind fixing
holes.
h) When the appliance is fully housed screw the
stability screws (supplied with the appliance) into
the side of the cabinet taking care not to distort
the side trims (See Fig. 8). It is advisable to turn
each screw alternately to avoid damaging the
trims.
Fig.8
i) Switch on the appliance then refer to the
operating instructions in the following pages.
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INTRODUCTION
WARNING: THIS APPLIANCE MUST BE EARTHED
GETTING TO KNOW YOUR OVEN
A B C D E F
A - Main Oven Temperature Control E - Oven Timer
B - Main Oven Indicator Neon F - Dual Grill Control
C - Top Oven Indicator Neon
D - Top Oven Temperature Control
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INTRODUCTION
RATING PLATE
This is situated on the lower front frame of the
appliance upon opening the main cavity door.
Alternatively the rating plate may also be found on
the back or top of some models (where applicable).
The appliance must be protected by a suitably rated
fuse or circuit breaker. The rating of the appliance is
given on the rating plate.
Do not remove the rating plate from the
appliance as this may invalidate the guarantee.
GENERAL NOTES ON USING THE
OVENS
We suggest that you run all the elements for a short
period to burn off any residue from their surfaces.
To do this, run the ovens at 220°C for approximately
45 minutes. The procedure should be repeated with
the grill for approximately 5 - 10 minutes.
During this period an unpleasant odour may be
emitted, it is therefore advisable to open a window
for ventilation.
COOKWARE
Baking trays, oven dishes etc., should not be placed
directly against the grid covering the fan at the back
of the oven.
Do not use baking trays larger than 30cm x 35cm
(12" x 14") as they will restrict the circulation of heat
and may affect performance.
THE COOLING FAN FOR THE
CONTROLS
The cooling fan comes on immediately when the grill
is switched on and after a short time when either of
the ovens are in use. It runs on after the controls are
switched off until the appliance has cooled. During
the initial period the cooling fan may turn ON and
OFF, this is quite normal.
Do not switch off the appliance at its power point
before the cooling fan has cooled the appliance
down.
CONTROL PANEL INDICATOR NEONS
ABOUT CONDENSATION AND STEAM
When food is heated it produces steam similar to a
boiling kettle. The ovens are vented to allow some of
this steam to escape. However, always stand back
from the appliance when opening the oven door to
allow any build up of steam or heat to release.
If the steam comes into contact with a cool surface
on the outside of the appliance, e.g. a trim, it will
condense and produce water droplets. This is quite
normal and is not caused by a fault on the appliance.
To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.
These lights indicate whether the ovens are switched
ON. The neons also indicate when the set
temperature has been reached.
If the neons do not operate as the instructions
indicate the controls have been incorrectly set.
Return all controls to zero and reset following the
instructions for the required setting.
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Page 14
GRILL AND OVEN FURNITURE
The following items of grill and oven furniture have
been supplied with the appliance. If you require
replacements of any of the items listed below please
contact your local Service Force Centre, quoting the
relevant part number.
1 grill pan
(311409401)
1 grill pan handle
(311468100)
NOTE
If you require an additional handle for your grill pan,
this can be ordered from your local Service Force
Centre by quoting part number 311479800\6.
1 grill pan grid
(311419801)
The grill deflector sits above the grill element and
prevents fat splashing onto the grill roof.
The deflector may be easily removed for cleaning.
1 grill deflector
1 meat tin
(311409401)
1 cranked shelf
(for grilling
and top oven
cooking only)
2 straight shelves
(for main oven
cooking)
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Page 15
THE OVEN TIMER
Please note that this is a 24 hour clock, for example
2.00 pm is shown as 1400.
In the following pages we explain how to set the
controls. Read through them a few times until you are
familiar with the procedure.
If the oven is switched off on the wall, or there is a loss
of power, the clock will stop and you will not be able to
use the main oven. When you first switch the electricity
supply on, the timer display will flash.
TO SET THE TIME OF DAY
Turn the selector knob to 'Manual' then turn to 'Time
Setting'.
Set the correct time by turning and holding the setting
knob clockwise. Adjust the time by turning the setting
knob in either direction.
Turn the selector knob back to 'Manual'.
Cookpot symbol
Selector
Bell symbol
Setting knob
TO USE THE COUNTDOWN
Turn the selector knob to 'Countdown'. Turn the setting
knob clockwise until the display shows the time you
want. The bell symbol ( ) will be showing and this
will stay lit up during the time. Our diagram shows the
timer set to 5 minutes.
If you change your mind and want to cancel the time
you have set, simply turn the setting knob anticlockwise.
Then turn the selector to 'Manual'.
When you are using the 'Countdown' you can make the
clock show the time of day by turning the selector knob
to 'Manual'. The bell symbol will stay on to remind you
that the 'Countdown' is set. At the end of the timed
period an alarm will sound and the bell symbol will go
out.
Switch off the alarm by turning the selector knob to
'Time Setting'. Then turn to 'Manual' and the time of day
will show in the display.
Note:
You can use the minute minder when an automatic
sequence has been set, as long as you remember the
following point.
1 Turn the selector knob to 'Automatic' as soon as you
have entered the timed period into the display.
15
Page 16
AUTOMATIC CONTROL
Important: You can only use the automatic control for
the main oven.
When you use the automatic controls for the first time
it's probably best to choose a time when you are at
home. That way you can check to make sure you've set
everything correctly and you'll feel much more confident
when you are away from home in the future.
SETTING THE CONTROLS FOR
AUTOMATIC USE
This is very easy. All you have to do is work through the
steps below. The clock will work out the rest for itself.
1 Is the electricity supply on?
2 Is the clock
showing the
correct time?
To adjust turn the selector knob
to 'Manual' then turn to 'Time
Setting'. Turn the setting knob in
either direction.
3 How long will
the food take
to cook?
4 What time do
you want the
food to be
cooked by?
5 Set to
automatic.
6 Turn on the
oven control.
The time shown on the right gives an example of setting
the automatic controls when the time is 9.00 am, the
food is to be cooked for 2½ hours and the food is
needed at 6.00 pm (1800 hours).
The clock will work out what time the oven will switch
itself on and it will turn the oven off at the end. Once the
automatic sequence is finished there will be an alarm to
remind you that you need to set the oven for manual
operation. To do this turn the selector knob to 'manual'.
Turn off the oven control.
If you change your mind and want to cancel a
programme that you have set simply turn to 'time
setting' and then to 'manual'.
Turn the selector knob to 'Cook
Time'. Then turn the setting
knob until the length of time you
want the food to cook shows in
the display. The maximum
cooking time is 10 hours. 'Auto'
will show in the display.
Turn the selector knob to 'End
time'. Turn the setting knob until
the time the oven is to switch off
shows in the display. The
cookpot ( ) will go out.
The 'End time' must not be more
than 23 hours 59 minutes from
the time of day. For example if
the time of day is 9.00 am the
latest 'End time' will be 8.59 am
the next day.
Turn the selector knob to
'Automatic'.
Turn the oven control to the
required temperature.
16
Page 17
THE DUAL GRILL
USES OF THE DUAL GRILL
CAUTION - ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE. CHILDREN SHOULD
BE KEPT AWAY.
The grill is a dual circuit grill which means that the whole area of the grill can be used or, for economy purposes the
centre section only can be used when cooking smaller quantities of food.
SELECTING THE DUAL GRILL
l
Turn the grill control clockwise for full grill or
anticlockwise for the centre section only.
l
Ensure the top oven control is in the OFF position
(0).
THINGS TO NOTE
THE GRILL DOOR MUST BE LEFT OPEN
DURING GRILLING
1. The cooling fan for the controls will operate in
conjunction with the grill.
2. The outer grill element may appear to glow slightly
brighter than the inner element. This is quite normal.
3. The dual grill operates independently of the oven.
THE GRILL PAN AND HANDLE
The grill pan is supplied with a removable handle.
To attach the handle, place the wirework under the cut
out in the pan so that the metal plate hooks over the top
of the grill pan.
Slide the handle to the left and over the central bump on
the grill pan.
Ensure the handle is correctly located. It is not
necessary to remove the grill pan handle during
grilling.
To remove the handle, slide the handle to the right and
lift the handle away from the cut out on the grill pan.
Place the grill pan on the shelf so that the pan is
positioned centrally beneath the grill.
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Page 18
HINTS AND TIPS
l
In order to become acquainted with the performance
of the Dual Grill it is advisable to check food
regularly when grilling.
l
Food should be thoroughly dried before grilling to
minimise splashing. Brush lean meats and fish
lightly with a little oil or melted butter to keep them
moist during cooking.
GRILLING CHART
FOOD SHELF GRILL TIME
Bacon Rashers
Beefburgers
2crk.
2crk.
(mins in total)
4-6
10
l
Adjust the height of the grilling grid and grill pan
runner position to allow for different foods.
l
Most food should be placed on the grill pan grid in
the 'high' position in the grill pan to allow maximum
circulation of air around the food.
l
Accompaniments such as tomatoes and mushrooms
may be placed underneath the grid when grilling
meats.
l
When toasting bread use the cranked shelf in
position 2 with the grid in the high position.
Chicken Joints
Chops - Lamb
Pork
Fish - Whole
Trout/Mackerel
Fillets - Plaice/Cod
Kebabs
Kidneys - Lamb/Pig
Liver - Lamb/Pig
Sausages
Steaks - Rare
Medium
Well Done
Toasted Sandwiches
2crk.
2crk.
2crk.
2crk.
2crk.
2crk.
2crk.
2crk.
2crk.
2crk.
2crk.
2crk.
2crk.
10-15
30-40
15-20
20-30
15-25
15
20-30
8-12
20-30
6-12
12-16
14-20
3-4
l
Preheat the grill on a full setting for a few minutes
before sealing steaks or toasting. Adjust the heat
setting and the shelf as necessary during cooking.
l
The food should be turned over during cooking as
required.
l
When using the centre section of the dual grill,
ensure food is positioned centrally on the grill pan
grid in the grill pan.
NOTE
If you require an additional handle for your grill pan, this
can be ordered from your local Service Force Centre by
quoting part number 311479800\6.
crk. = Cranked Shelf
Shelf positions are counted from the bottom of the oven
upwards.
The times quoted above are given as a guide and
should be adjusted to suit personal taste.
The cranked shelf should be used for grilling and top
oven cooking only.
18
Page 19
THE TOP OVEN
USES OF THE TOP OVEN
The top oven is the smaller of the two ovens. It is
heated by elements in the top and bottom of the oven.
It is designed for cooking smaller quantities of food. It
gives especially good results if used to cook fruit cakes,
sweet and savoury flans or quiche.
SELECTING THE TOP OVEN
The top oven is also ideal for use as a warming
compartment to warm dishes and keep food hot. Use a
temperature setting of 90° - 100°C on the top oven
temperature control.
l
Ensure the grill control is in the off, (0) position.
l
Turn the top oven temperature control to the
required setting.
THINGS TO NOTE
1. The top oven indicator neon will glow until the oven
has reached the desired temperature and then go
out. It will turn ON and OFF periodically during
cooking showing that the temperature is being
maintained.
2. The cooling fan for the controls may operate, after a
period of time.
3. Dishes, tins and trays should not be placed
directly on oven floor as it becomes very hot
and damage will occur.
TO FIT THE TOP OVEN SHELF
The cranked shelf should be fitted with the straight rods
uppermost on the frame and the forms towards the back
of the oven. If not fitted correctly the anti-tilt and safety
stop mechanism will be affected.
19
Page 20
HINTS AND TIPS
l
All cooking should be carried out on shelf positions
one and two using a cranked shelf.
l
When more space is required, for example when
roasting or casseroling, a straight shelf from the
main oven may be placed on the top oven base.
l
Stand dishes on suitably sized baking trays to
prevent spillage onto the oven base and to help
reduce cleaning.
l
Ensure that food is placed centrally on the shelf and
there is sufficient room around the baking tray/dish
to allow for maximum circulation.
l
The material and finish of the baking tray and dishes
will affect the degree of base browning of the
food. Enamelware, dark, heavy or non- stick
utensils increase base browning. Shiny aluminium or
polished steel trays reflect the heat away and give
less base browning.
l
DO NOT use the grill pan or meat tin as a baking
tray as this will increase base browning of the food.
l
Because of the smaller cooking space, lower
temperatures and shorter cooking times are
sometimes required. Be guided by the
recommendations on page 23.
l
For economy leave the door open for the shortest
possible time, particularly when placing food into a
pre-heated oven.
l
There should always be at least 2.5cm (1") between
the top of the food and the element. This gives best
cooking results and allows room for rise in yeast
mixtures, Yorkshire puddings etc. When cooking
cakes, pastry, scones, bread etc., place the tins or
baking trays centrally below the element.
20
Page 21
THE MAIN FAN OVEN
USES OF THE FAN OVEN
PREHEATING
The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without
preheating however, you may find you need to add an extra 5-10 minutes on the recommended cooking times. For
recipes needing high temperatures, e.g. bread, pastries, scones, soufflés, etc., best results are achieved if the oven
is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the oven
first.
COOKING TEMPERATURES
Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperatures
recommended in the chart on page 23. As a guide reduce temperatures by about 20°C - 25°C for your own
recipes.
BATCH BAKING
The fan oven cooks evenly on all shelf levels, especially useful when batch baking.
SELECTING THE FAN OVEN
l
Turn the main fan oven temperature control to the
required setting.
THINGS TO NOTE
1) The main oven indicator neon will glow until the
oven has reached the desired temperature and then
go out. It will turn ON and OFF periodically during
cooking showing that the temperature is being
maintained.
2) The oven fan will operate continually during cooking.
3) The cooling fan for the controls may operate after a
period of time.
TO FIT THE MAIN OVEN SHELVES
The shelves should be fitted with the straight rods
uppermost on the frame and the forms towards the back
of the oven. If not fitted correctly the anti-tilt and safety
stop mechanism will be affected. Only use straight
shelves in the main oven.
4) The internal oven light will come on.
21
Page 22
HINTS AND TIPS
l
Arrange the shelves in the required positions before
switching the oven ON. Shelves are numbered from
the bottom upwards.
l
When cooking more than one dish in the fan oven,
place dishes centrally on different shelves rather
than cluster several dishes on one shelf, this will
allow the heat to circulate freely for the best cooking
results.
l
When batch baking one type of food, e.g. Victoria
sandwich cakes, those of similar size will be cooked
in the same time.
l
DO NOT place baking trays directly on the oven
floor as it interferes with the oven air circulation and
can lead to base burning; use the lower shelf
position. However, non critical dishes may be placed
on the oven base when more space is required.
l
The use of excessively high temperatures can cause
uneven browning. It may be necessary to reduce
temperatures slightly. Refer to the recommendations
given in the oven cooking chart, see page 23.
l
Do not use the cranked shelf from the grill in the
main oven.
l
It is recommended that when baking larger
quantities, the shelf positions should be evenly
spaced to suit the load being cooked. A slight
increase in cooking time may be necessary.
22
Page 23
OVEN COOKING CHART
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the
temperatures by 10°C to suit individual preferences and requirements.
FOOD SHELF
Biscuits
Bread
Bread rolls/buns
Cakes: Small & Queen
Sponges
Victoria Sandwich
Madeira
Rich Fruit
Christmas
Gingerbread
Meringues
Flapjack
Shortbread
Casseroles: Beef/Lamb
Chicken
Convenience Foods
Fish
Fish Pie (Potato Topped)
Fruit Pies, Crumbles
Milk Puddings
Pasta, Lasagne etc.
Pastry: Choux
Eclairs,Profiteroles
Flaky/Puff Pies
Shortcrust Mince Pies
Meat Pies
Quiche,Tarts,Flans
Patés and Terrines
Roasting Meat, Poultry
Scones
Shepherd's Pie
Soufflés
Vegetables:
Roast Potatoes
Stuffed Marrow
Yorkshire Puddings:Large
Baked Jacket Potatoes
Stuffed Tomatoes
Individual
FAN OVEN TOP OVEN
POSITION
Shelf
positions
are not
critical
but ensure
that oven
shelves are
evenly
spaced
when more
than one is
used
COOKING
TEMP °C
180-190
200-220
200-220
160-170
160-170
160-170
140-150
130-140
130-140
140-150
80-100
170-180
130-140
140-160
180-190
Follow manufacturer's instructions
170-190
190-200
190-200
130-140
190-200
190-200
170-180
210-220
190-200
190-210
180-210
150-160
160-180
210-220
190-200
170-180
180-190
180-190
180-190
180-190
210-220
200-210
SHELF
POSITION
1 crk.
1 crk.*
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.*
1 crk.*
1 crk.
1 crk.*
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.*
1 crk.
1 crk.*
1 crk.
1 crk.
1 crk.*
1 crk.
1 crk.*
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.
COOKING
TEMP °C
170-190
200-220
200-220
180-190
160-170
160-170
140-150
140-150
130-140
140-150
90-100
170-180
140-150
140-160
180-190
170-190
190-200
190-200
140-150
170-180
180-190
170-180
210-220
190-200
190-210
180-200
150-160
160-180
220-230
190-200
170-180
180-190
180-190
180-190
180-190
200-210
200-210
APPROX
COOK TIME (m)
10 - 20
25 - 30
15 - 20
18 - 25
18 -20
18 -25
1¼ - 1½h
2¼ - 2½h
3 - 4½h
depends on size
1¼ - 1½h
2½ - 3h
25 - 30
45 - 65
2½ - 3h
1¼ - 1½h
20 -30
20 - 25
40 - 50
1½ - 2h
40 - 45
30 - 35
20 - 30
25 - 40
15 - 20
25 - 35
25 -45
1-1½h
see roasting
30 - 40
20 - 30
1-1½h
1-1½h
30 - 35
15 - 20
25 - 40
15 - 25
chart
8 - 12
crk. = cranked shelf
* or on a straight shelf on the oven base.
Note : Shelf positions are counted from the bottom of the oven
Do not use the cranked shelf from the grill in the main oven.
23
Page 24
ROASTING CHART
ROASTING CHART
INTERNAL TEMPERATURES Rare : 50-60°C; Medium : 60-70°C; Well done:70-80°C
MEAT SECOND/FAN
OVEN
Beef 160-180°C 20-35 min per ½kg/1lb and 20-35 min over
Beef, boned 160-180°C 20-35 min per ½kg/1lb and 25-35 min over
Mutton and Lamb 160-180°C 25-35 min per ½kg/1lb and 25-35 min over
Pork and Veal 160-180°C 30-40 min per ½kg/1lb and 30-40 min over
Ham 160-180°C 30-40 min per ½kg/1lb and 30-40 min over
Chicken 160-180°C 15-20 min per ½kg/1lb and 20 min over
Turkey and Goose 160-180°C 15-20 min per ½kg/1lb up to 3½kg/7lb then 10
Duck 160-180°C 25-35 min per ½kg/1lb and 25-30 min over
Pheasant 160-180°C 35-40 min per ½kg/1lb and 35-40 min over
Rabbit 160-180°C 20 min per ½kg/1lb and 20 min over
Potatoes with meat 160-180°C according to size
Potatoes without
meat
180-190°C according to size
COOKING TIME
min per ½kg/1lb over 3½kg/7lb
The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments
may be required to allow for personal requirements and the shape and texture of the meat. However, lower
temperatures and longer cooking times are recommended for less tender cuts or larger joints.
Wrap joints in foil if preferred, for extra browning uncover for the last 20 - 30 min. cooking time.
24
Page 25
DEFROSTING
USES OF DEFROST FEATURE
This main oven function defrosts most foods faster
than more conventional methods. It is particularly
suitable for delicate frozen foods which are to be
served cold, e.g. cream filled gateaux, cakes covered
with icings or frostings, cheesecakes, biscuits,
scones, etc.
It is preferable to thaw fish, meat and poultry slowly
in the fridge. However, this process can be
accelerated by using the defrost function.
Small or thin fish fillets, frozen peeled prawns, cubed
or minced meat, liver, thin chops, steaks etc., can be
thawed in 1 - 2 hours.
A 1kg/2¼lb oven ready chicken will be thawed in
approximately 5 hours. Remove the giblets as soon
as possible during the thawing process.
Joints of meat up to 2kg/4½lb in weight can be
thawed using the defrost function.
ALL JOINTS OF MEAT AND POULTRY MUST BE
THAWED THOROUGHLY BEFORE COOKING.
ALWAYS COOK THOROUGHLY IMMEDIATELY
AFTER THAWING.
SELECTING DEFROST
l
Turn the main oven temperature control to the
defrost setting ( ).
l
The oven fan and internal oven light will come
on.
l
The cooling fan does not operate.
THINGS TO NOTE
HINTS AND TIPS
l
Place the frozen food in a single layer where
possible and turn it over half way through the
defrosting process.
1. Care must always be taken when handling foods
in the home. Always follow the basic rules of food
hygiene to prevent bacterial growth and cross
contamination when defrosting, preparing,
cooking, cooling and freezing foods.
25
l
The actual speed of defrosting is influenced by
room temperature. On warm days defrosting will
be faster than on cooler days.
l
DO NOT leave food at room temperature once it
is defrosted. Cook raw food immediately or store
cooked food in the fridge, once it has cooled.
Page 26
HELPFUL HINTS WHEN BUYING AND PREPARING FOOD
Care must be taken when handling foods in the
home. Always follow the basic rules of food hygiene
to prevent bacterial and microbial growth and cross
contamination when preparing, reheating, cooking,
cooling, defrosting and freezing foods:-
1. Always ensure food you purchase is of good
quality and in prime condition. Shop at a reliable
source and buy the 'freshest' looking package avoid shop-worn labels or produce covered in
dust.
2. Avoid buying chilled or frozen products if you
cannot store them straight away. The use of an
insulated container when shopping is advisable.
3. Buy and consume foods prior to the 'Sell by' or
'Best Before' date.
4. When you arrive home, place perishable foods in
the refrigerator or freezer immediately. Ensure
they are well covered to prevent them drying out
and to prevent any possible cross contamination
with bacteria from raw to cooked foods.
5. Follow the cooking instructions on packets of
prepacked and cooked chilled foods, but be
prepared to adjust cooking time and
temperatures to suit your particular oven. For
example, the fan oven generally requires
20-25°C lower temperature than conventional
ovens.
10. Cook meat thoroughly - use a meat thermometer
if preferred, which penetrates the joint to check
that the centre temperature has reached the
required temperature (see table below).
MEAT TEMPERATURES
Beef Rare - 60°C
Medium -70°C
Well Done - 80°C
Pork Well Done - 80°C
Lamb Medium - 70°C
Well Done - 80°C
11. If not eaten straightaway after cooking, food
should be cooled as quickly as possible (within
one hour) and then refrigerated or frozen as
required. (Do not put hot food into a Refrigerator
or Freezer).
12. In the kitchen keep work tops, chopping boards
and utensils clean with hot soapy water between
preparation stages. Ideally, keep one chopping
board for raw meat and another for other foods.
Keep your dish cloths and tea towels clean.
6. Always ensure that cooked chilled foods are
thoroughly re-heated until they are piping hot
throughout.
7. It is preferable to defrost frozen foods slowly in
the refrigerator. Alternatively, a microwave oven
or the Defrost function on your oven may be
used.
8. Always cook defrosted foods immediately after
thawing. Thawed food should never be refrozen.
9. Joints of meat and poultry should be thoroughly
defrosted before cooking.
26
Page 27
CARE AND CLEANING
BEFORE CLEANING ALWAYS ALLOW
THE COOLING FAN TO COOL THE
APPLIANCE DOWN BEFORE SWITCHING
OFF AT THE ELECTRICITY SUPPLY
CLEANING MATERIALS
Before using any cleaning materials on your
appliance, check that they are suitable and that their
use is recommended by the manufacturer.
Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Harsh abrasives
should also be avoided.
CLEANING THE OUTSIDE OF
THE APPLIANCE
DO NOT use abrasive cleaning materials eg Hob
Brite, Brillo pads or scourers on painted or printed
finishes as damage may occur. Regularly wipe over
the control panel, oven doors and appliance sides
using a soft cloth and liquid detergent.
CLEANING INSIDE THE MAIN OVEN
The Stayclean surface inside the main oven should
not be cleaned manually. See page 29 "Care of
Stayclean Surfaces".
The vitreous enamel oven base can be cleaned
using normal oven cleaners or aerosol oven cleaners
with care. Ensure that the manufacturers instructions
are followed and that all parts are well rinsed
afterwards.
Aerosol cleaners must not be used on Stayclean
surfaces and must not come into contact with
elements or the door seal as this may cause
damage.
CLEANING INSIDE THE TOP OVEN /
GRILL COMPARTMENT
The vitreous enamel coating in the top oven / grill
compartment can be cleaned using normal oven
cleaners or aerosol oven cleaners with care. Ensure
that the manufacturers instructions are followed and
that all parts are well rinsed afterwards.
Aerosol cleaners must not come into contact
with the door seal as this may cause damage.
DO NOT ATTEMPT TO REMOVE ANY OF THE
CONTROL KNOBS FROM THE PANEL AS THIS
MAY CAUSE DAMAGE AND IS A SAFETY
HAZARD.
CLEANING THE GRILL AND OVEN
FURNITURE
All removable parts, except the grill pan handle can
be washed in the dishwasher.
The meat tin, grill pan, grill pan grid, grill deflector
and oven shelves may be cleaned using a soap
impregnated steel wool pad. Soaking first in hot
soapy water will make cleaning easier.
CLEANING THE DOOR GLASS
To prevent damaging or weakening the
door glass panels avoid the use of the
following:
ll
Household detergents and bleaches
ll
Impregnated pads unsuitable for
non-stick saucepans
ll
Brillo/Ajax pads or steel wool pads
ll
Chemical oven pads or aerosols
ll
Rust removers
ll
Bath/Sink stain removers
Under no circumstances should the
door assembly be detached from the
product for cleaning. Please refer to the
cleaning instructions.
27
Page 28
CLEANING BETWEEN THE OUTER AND
INNER DOOR GLASS
Under no circumstances should the
door assembly be detached from the
product for cleaning. Please refer to the
cleaning instructions.
The outer door glass is removable for cleaning.
TO REMOVE THE OUTER GLASS
1. Open the oven door slightly to gain access to the
two cross head screws on the top of the oven
door.
2. Loosen the two screws using a Pozidrive
screwdriver.
Grill Door Trim
TO REPLACE THE OUTER GLASS
1. Open the oven door with care and place in the
park position at an angle of approximately 30°.
2. Holding the oven glass with both hands, gently
place the locators into the holes of the brackets
at the bottom of the oven door.
3. Push the top of the oven glass towards the oven
door ensuring the screw location holes line up.
4. Ensure the trim is correctly positioned on the top
oven / grill door.
3. Hold the door glass securely with one hand,
before removing the screws completely with the
other hand.
The screws and washers retain the trim on the
top of the grill / top oven door.
Note the position of the trim on the door.
4. Using both hands, gently tilt the top of the door
glass towards you. Lift slightly to disengage the
locators from the two bottom brackets. The door
will remain in a parked position at an angle of
approximately 30°.
5. Clean the outer and inner glass using hot soapy
water or Hob Brite may be used with care. DO
NOT use Hob Brite on the Stainless Steel or
painted finishes. DO NOT try to clean the foil
which is inside the door. The foil is there to help
keep the door cool, if it is damaged it will not
work. Ensure that all parts are well rinsed and
thoroughly dried before attempting to replace the
outer door panel.
5. Hold the glass in place at the top of the door.
Insert the cross head screws into the location
holes. Give the screws one turn to ensure the
glass is secure.
6. Tighten the screws positively with the Pozidrive
screwdriver before closing the oven door.
DO NOT attempt to use the oven without the
glass being in place.
If the door glass panel becomes
chipped or has deep scratches the
glass will be weakened and must be
replaced to prevent the possibility of
the panel shattering. Please contact
your local Service Force Centre who
will be pleased to advise further.
TO CLEAN THE INNER GLASS DOOR
PANELS
Clean the inner door glass panels using a soft cloth
and hot water to which a little washing up has been
added. If the inner panel is heavily soiled, Hob Brite
may be used. Do not use abrasive cleaning
materials on the door glass. Ensure that all parts are
well rinsed and thoroughly dried before attempting to
replace the glass.
28
Page 29
CARE OF STAYCLEAN SURFACES
Stayclean surfaces destroy splashes of food and fats
when the oven temperature is raised to around
220°C.
It is a good idea to run the oven for an hour or two
per week to ensure continued good performance
from the Stayclean finish.
HINTS AND TIPS
l
Manual cleaning of Stayclean is not
recommended. Damage will occur if oven sprays
or abrasives of any kind are used.
l
Covering joints during cooking will also prevent
splashing onto the interior surfaces; removing the
covering for the last 20-30 minutes will allow
extra browning, if required. Some large joints and
turkeys especially benefit by this method of
cooking, allowing the joint to cook through before
the outside is overbrowned.
REPLACING THE OVEN LIGHT BULB
The type of bulb required is a 300°C 25 watt small
Edison Screw. Part number 572 491 5431-00/1.
(Available through your local Service Force Centres).
l
Slight discolouration and polishing of the
Stayclean surface may occur in time. This does
not affect the Stayclean properties in any way.
l
A good time to allow the oven to run on is after
the weekly roast. After removing the roast, turn
the oven up to 220°C and allow to run for an hour
or so. It is important not to allow a build-up of
soilage as this can prevent the Stayclean from
working.
l
Follow the recommendations below to keep oven
soilage to a minimum.
l
Cook at the recommended temperatures. Higher
temperatures during roasting will increase
soilage. Try cooking at lower temperatures for an
increased length of time, you will save energy
and often the joint is more tender.
l
Use minimal, if any, extra oil or fat when roasting
meat; potatoes only require brushing with fat
before cooking. Extra fat in the oven during
roasting will increase splashing and soilage.
l
It is not necessary to add water to a meat tin
when roasting. The water and the fat juices from
the joint create excessive splattering during
cooking even at normal temperatures as well as
causing condensation.
CAUTION: DISCONNECT THE APPLIANCE FROM
THE ELECTRICITY SUPPLY BEFORE REPLACING
THE BULB.
Open door and remove the shelves to enable easy
access to the oven light assembly. Insert a flat blade
screwdriver between the oven side and the glass
which covers the bulb.
Support the glass with your hand and prise out
sufficiently to release the glass cover. Unscrew the
bulb in an anti-clockwise direction until it is possible
to remove the bulb with ease.
Fit the new bulb by turning in a clockwise direction
until it is secure. Ensuring the indent to the flange is
pointing to the rear of the oven, replace the glass by
pushing it firmly into the hole to cover the bulb
assembly.
Replace the shelves. Restore the electricity supply
and adjust the time of day and clock, as necessary.
29
Page 30
SOMETHING NOT WORKING?
Before calling an Engineer please carry out the
following checks, you may be able to solve the
problem without the expense of an Engineer.
If our Service Engineer finds that the problem is
listed below you will be charged for the call whether
or not the appliance is under guarantee.
The oven temperature is too high or low.
* Check that the recommended temperatures
are being used (see page 23). Be prepared
to adjust the temperature up or down by
10°C to achieve the results you want.
The grill, oven and timer do not work.
* Check that the appliance has been wired in
and is switched on at the wall.
* Check that the main cooker fuse is working.
If you have checked the above:
* Switch OFF appliance at the wall and allow
the appliance to cool for a couple of hours.
Switch ON again. The appliance should now
be working normally.
The grill works but the main oven does not:
* Check that the grill control is in the OFF
position.
* Switch OFF at the wall to allow the oven to
cool. Check that the oven is now working
normally.
The top oven and grill work but the main oven
does not.
* Care should be taken if using an oven
thermometer to check oven temperatures as
they may be inaccurate.
The following factors should be considered.
* Ensure you purchase an accurate good
quality instrument.
* Ovens will cycle about a set temperature and
will not be constant.
If the oven is not cooking evenly.
* Check that the appliance is correctly
installed and that it is level.
* Check that the recommended temperatures
and shelf positions are being used.
The oven light fails to illuminate.
* Refer to page 29 ' Replacing the Oven Light
Bulb.'
The oven fan is noisy.
* Switch OFF at the wall to allow the oven to
cool. Check that the oven is now working
normally.
The clock and minute minder do not work.
* Check that the operating instructions for the
timer are being closely followed.
The grill does not work or cuts out after being
used for a long period of time.
* Leave the oven to cool for a couple of hours.
Check that the grill is now operating normally.
Ensure that the door is left open during
grilling.
* If the cooling fan fails the grill will not operate
correctly. Please call your Local Service
Force Centre.
* Check that the oven is level.
* Check that bakeware and shelves are not
vibrating in contact with the back panel in the
oven.
30
Page 31
SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or if
you wish to purchase spare parts please contact your
local Service Force Centre by telephoning:
0870 5 929929
Your call will be routed to the Service Force Centre
covering your post code area. The address of your local
Service Force Centre is detailed on the following pages.
For Service in the Republic of Ireland contact
Electrolux
Long Mile Road
Dublin 12
Telephone: 01 4090753
Before calling out an engineer, please ensure you have
read the details under the heading ' Something Not
Working'.
When you contact the Service Centre you will need to
give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model, product and serial number of the
appliance (found on the rating plate)
5. The purchase date
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Electrolux appliance, or further information on Electrolux products, you
are invited to contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Electrolux
55 - 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 0870 5 950950 *
( *calls to this number may be recorded for training purposes. )
31
Page 32
To contact your local Service Force Centre telephone 08705 929 929
CHANNEL ISLANDS
GUERNSEY
JERSEY
ABERDEEN
AUCHTERMUCHY
BLANTYRE
DUMFRIES
DUNOON
EDINBURGH
GLASGOW
INVERNESS
ISLE OF ARRAN
ISLE OF BARRA
ISLE OF BUTE
Guernsey Electricity
PO Box 4
Vale , Guernsey
Channel Islands
Jersey Electricity Company
Haut de L'orme
Rue De Haut De L'orme
Trinity
Jersey
Channel Islands JE3 5FG
SCOTLAND
54 Claremont Street
Aberdeen AB10 6RA
33a Burnside
Auchtermuchy
Fife KY14 7AJ
Unit 5
Block 2
Auchenraith Ind. Estate
Rosendale Way
Blantyre G72 0NJ
93 Irish Street
Dumfries
DG1 2PQ
7 Hill Street,
Dunoon
Argyll
PA23 7AL
Unit 12
Dumbryden Ind. Estate
2 Dumbryden Road
Edinburgh
EH14 2AB
Unit 4
Wellington Road
Bishopriggs
Glasgow G64 2SA
Unit 3Bl
Smithton Ind. Estate
Smithton
Inverness IV2 7WL
Arran Domestics
The Douglas Centre
Brodick
Isle of Arran KA27 8AJ
J Zerfah
244 Bruernish
Isle of Barra
Western Islands HS9 5QY
Walker Engineering
Glenmhor
Upper Serpentine Road
Rothesay
Isle of Bute PA20 9EH
GY1 3AD
ISLE OF LEWIS
KELSO
ORKNEY 7 King Street
PERTH
(OWN SALES)
SHETLAND
(OWN SALES)
SHETLAND
(OWN SALES)
WHALSAY
(OWN SALES)
ND Macleod
16 James Street
Stornoway
Isle of Lewis PA87 2QW
2, 6 & 8 Woodmarket
Kelso
Borders
TD5 7AX
Kirkwall
Orkney
KW15 1JF
Scottish Hydro Electric
Central Warehouse
Inveralmond
Perth PH1 3AF
3-4 Carlton Place
Lerwick
Shetland
ZE1 0PW
Bolts Shetland
26 North Road
Lerwick
Shetland ZE1 0PE
Leask Electrical
Harisdale
Symbister, Whalsay
Shetland ZE2 9AA
NORTHERN IRELAND
BELFAST
Owenmore House
Kilwee Business Park
Dunmurry
Belfast
BT17 0HD
WALES
CARDIFF
CLYWD
DYFED
OSWESTRY
Unit 4
Guardian Industrial Estate
Clydesmuir Road
Cardiff
CF2 2QS
Unit 6-7 Coed Parc
Abergele Road
Rhuddlan
Clwyd
LL18 5UG
Unit 9
St. Clears Business Park
Tenby Road
St. Clears
Carmarthen
SA33 4JW
Plas Ffynnon Warehouse
Middleton Road
Oswestry
SY11 2PP
NORTH EAST
GATESHEAD
GRIMSBY
HULL
LEEDS
NEWTON AYCLIFFE
SHEFFIELD
NORTH WEST
BIRKENHEAD
CARLISLE
ISLE OF MAN
BOLTON
PRESTON
STOCKPORT
Unit 356a
Dukesway Court
Dukesway
Gateshead NE11 0BH
15 Hainton Avenue
Grimsby
N. E. Lincs
DN32 9AS
Unit 1
Boulevard Industrial Estate
Hull
HU3 4AY
64-66 Cross Gates Road
Cross Gates
Leeds
LS15 7YS
Unit 23
Northfield Way
Aycliffe Industrial Park
Newton Aycliffe
DL5 6EJ
Pennine House
Roman Ridge Road
Sheffield
S9 1GB
1 Kelvin Park
Dock Road
Birkenhead
CL41 1LT
Unit 7
James Street Workshops
James Street
Carlisle
Cumbria CA2 5AH
South Quay Ind. Estate
Douglas
Isle of Man
IM1 5AT
Unit B
Central Industrial Estate
St Marks Street
Bolton
BL3 6NR
Unit 250
Dawson Place
Bamber Bridge
Preston
Lancashire PR5 8AL
Unit 20 Haigh Park
Haigh Avenue
Stockport
SK4 1QR
32
Page 33
To contact your local Service Force Centre telephone 08705 929 929
BIRMINGHAM
BOURNE
BRIDGNORTH
GLOUCESTER
HEREFORD
HIGHAM FERRERS
ILKESTON
LEICESTER
LINCOLN
NEWCASTLE
UNDER LYME
REDDITCH
TAMWORTH
WORCESTER
MIDLANDS
66 Birch Road East
Wyrley Trading Estate
Witton
Birmingham
B6 7DB
Pinfold Road
Bourne
PE10 9HT
68 St.Mary's Street
Bridgnorth
Shropshire
WV16 4DR
101 Rycroft Street
Gloucester
GL1 4NB
& 4
Unit 3
Bank Buildings
Cattle Market
Hereford
HE4 9HX
30 High Street
Higham Ferrers
Northants
NN10 8PL
Unit 2
Furnace Road
Ilkeston DE7 5EP
Unit 7
Oaks Industrial Estate
Coventry Road
Narborough
Leicestershire
LE9 5GF
Unit 8
Clifton Street
Stone Field Park
Lincoln
LN5 8LQ
18-21 Croft Road
Brampton Ind. Estate
Newcastle under Lyme
Staffordshire
ST5 0TW
13 Thornhill Road
North Moons Moat
Redditch
Worcestershire
B98 9ND
Unit 3
Sterling Park
Claymore
Tamworth
B77 5DQ
& 2
Unit 1
Northbrooks Close
Gregorys Mill Ind. Estate
Worcester
WR3 8BP
LONDON & EAST ANGLIA
BECKENHAM
CHELMSFORD
COLINDALE
ELTHAM
ENFIELD
GRAVESEND
IPSWICH
LETCHWORTH
LONDON
MAIDENHEAD
MOLESEY
NEWBURY
NORWICH
SUNBURY
11a Gardner Ind. Estate
Kent House Lane
Beckenham
Kent BR3 1QZ
Hanbury Road
Widford Ind. Estate
Chelmsford
Essex
CM12 3AE
Unit 14
Capitol Park
Capitol Way
Colindale
London NW9 0EQ
194 Court Road
Mottingham
Eltham
London SE9 4EW
284 Alma Road
Enfield
London
EN3 7BB
Unit B4,
Imperial Business Estate
West Mill
Gravesend
Kent
DA11 0DL
Unit 6C
Elton Park Business Centre
Hadleigh Road
Ispwich
IP2 0DD
16-17 Woodside Ind. Park
Works Road
Letchworth
Herts
SG6 1LA
2 - 4 Royal Lane
Yiewsley
West Drayton
Middlesex
UB7 8DL
Reform Road
Maidenhead
Berkshire
SL6 8BY
10 Island Farm Avenue
West Molesey
Surrey
KT8 2UZ
9 Pipers Court
Berkshire Drive
Thatcham
Berkshire
RG19 4ER
2b Trafalgar Street
Norwich
NR1 3HN
Unit 1a
The Summit
Hanworth Road
Sunbury on Thames
TW16 5DB
SOUTH EAST
ASHFORD
FLEET
HAYWARDS
HEATH
TONBRIDGE Unit 30
Unit 2
Bridge Road Business Centre
Bridge Road
Ashford
Kent TN23 1BB
Unit 1
Redfields Ind. Estate
Church Crookham
Fleet
Hampshire GU13 0RD
21-25 Bridge Road
Haywards Heath
Sussex RH16 1UA
Deacon Trading Estate
Morley Road
Tonbridge
TN9 1RA
SOUTH WEST
BARNSTAPLE
BOURNEMOUTH
BRIDGEWATER
BRISTOL
EMSWORTH
ISLE OF WIGHT
NEWTON ABBOT
REDRUTH
Main Road
Fremington
Barnstaple
North Devon EX31 2NT
63-65 Curzon Road
Bournemouth
Dorset
BH1 4PW
6 Herswell Business Park
Salmon Parade
Bridgewater
Somerset TA6 5PY
11 Eldon Way
Eldonwall Trading Estate
Bristol
BS4 3QQ
266 Main Road
Southbourne
Emsworth
PO10 8JL
Unit 8
Enterprise Court
Ryde Business Park
Ryde
Isle of Wight PO33 1DB
Unit 2
Zealley Ind.Estate
Kingsteignton
Newton Abbot
TQ12 3TD
Unit 7D
Pool Ind. Estate
Druids Road
Redruth
Cornwall TR15 3RH
33
Page 34
GUARANTEE CONDITIONS
Standard guarantee conditions
We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any part
thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or
replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
l
The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
l
The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's
instructions.
l
The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
l
All service work under this guarantee must be undertaken by a Service force centre.
l
Any appliance or defective part replaced shall become the Company's property.
l
This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours
in which case a premium will be charged.
Exclusions
This guarantee does not cover:
l
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
l
Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
United Kingdom.
l
Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
l
Products of Electrolux manufacture which are not marketed by Electrolux.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject
to the following qualifications:
l
The guarantee starts from the date you first purchased your product.
l
The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of
use for this brand or range of products.
l
This guarantee relates to you and cannot be transferred to another user.
l
Your new home is within the European Community (EC) or European Free Trade Area.
l
The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
l
The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new
home. They will then ensure that the local Service Organisation is aware of your move and able to look after you
and your appliances.
France Senlis +33 (0) 3 44 62 20 13
Germany Nürnberg +49 (0) 800 234 7378
Italy Pordenone +39 (0) 800117511
Sweden Stockholm +46 (0) 20 78 77 50
UK Slough +44 (0) 1753 219898
EOD 982 - 311436110
34
Page 35
N O T E S
35
Page 36
IMPORTANT NOTICE
In line with our continuing policy of research and development, we reserve the right to alter models and
specifications without prior notice.
This instruction booklet is accurate at the date of printing, but will be superseded if specifications or appearance
are changed.
ELECTROLUX
55 - 77 HIGH STREET,
SLOUGH,
BERKSHIRE,
SL1 1DZ
TELEPHONE 0870 5 950950
Part Number: 311436110
© Electrolux Household Appliances Limited 2001
Page 37
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