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EHI745BA
Installation & User manualInduction hob
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2 electrolux.com.au 3
SAFETY INFORMATION
CONGRATULATIONS
Thank you for purchasing an Electrolux cooktop.
You’ve chosen a product that brings with it decades
of professional experience and innovation. Ingenious
and stylish, it has been designed with you in mind.
So whenever you use it, you can be safe in the
knowledge that you’ll get great results every time.
Welcome to Electrolux.
BEFORE USING YOUR APPLIANCE
Check for any damage or marks. If you find the appliance
damaged or marked you must report it within 7 days to
claim for damages under the manufacturers warranty.
Before you use the appliance, we recommend that you
read through the whole user manual which provides the
description of the product and its functions. To avoid
the risks that are always present when you use a gas
appliance, it is important that the product is installed
correctly and that you read the safety instructions carefully
to avoid misuse and hazards.
For future reference, please store this booklet in a
safe place.
This appliance complies with the requirements of
Australian Standard AS 4551 & AS/NZS 60335.2.6.
CONDITIONS OF USE
This appliance is intended to be used in household and
similar applications such as:
• Staff kitchen areas in shops, offices and
other working environments
• Farm houses
• By clients in hotels, motels and other residential
type environments
• Bed and breakfast type environments.
BEFORE YOU CALL
Please ensure you read the instruction manual fully before
you call for service, or a full service fee could be applicable.
Record model and serial number here:
Model number: ____________________________________
Serial number: _____________________________________
CONTENTS
Safety information ____________________________ 3
Product description ___________________________ 5
Operating instructions _________________________ 6
Helpful hints and tips _________________________ 10
Care and cleaning ___________________________ 12
Troubleshooting _____________________________ 12
Installation __________________________________ 14
Technical information _________________________ 15
Environment concerns _______________________ 15
Warranty ____________________________________ 17
SYMBOLS
WARNING!
This symbol indicates information concerning your
personal safety.
CAUTION!
This symbol indicates information on how to avoid
damaging the appliance.
IMPORTANT!
This symbol indicates tips and information about
use of the appliance.
ENVIRONMENT!
This symbol indicates tips and information about
economical and ecological use of the appliance.
Please read the user manual carefully and store in a handy
place for later reference. Pass the user manual on to
possible new owners of the appliance.
Read the following carefully to avoid damage or injury.
NOTE: You must read these warnings carefully
before installing or using the appliance. If you need
assistance, contact your Customer Care Department.
The manufacturer will not accept liability, should these
instructions or any other safety instructions incorporated in
this book be ignored.
Children and vulnerable people safety
WARNING!
Risk of suffocation, injury or permanent disability.
• Do not let persons, children included, with reduced
physical sensory, reduced mental functions or lack of
experience and knowledge use the appliance. They
must have supervision or instruction for the operation
of the appliance by a person who is responsible for
their safety.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep children and pets away from the appliance when
it operates or when it cools down. Accessible parts are
hot.
• If the appliance has a child safety device, we
recommend that you activate it.
Children and vulnerable people safety
WARNING!
Only a qualified person must install this appliance.
• Remove all the packaging.
• Do not install or use a damaged appliance.
• Obey the installation instruction supplied with the
appliance.
• Keep the minimum distance from the other appliances
and units.
• Always be careful when you move the appliance
because it is heavy. Always wear safety gloves.
• Seal the cut surfaces with a sealant to prevent moisture
causing swelling.
Children and vulnerable people safety
WARNING!
Risk of suffocation, injury or permanent disability.
• Do not let persons, children included, with reduced
physical sensory, reduced mental functions or lack of
experience and knowledge use the appliance. They
must have supervision or instruction for the operation
of the appliance by a person who is responsible for
their safety.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep children and pets away from the appliance
when it operates or when it cools down. Accessible
parts are hot.
• If the appliance has a child safety device, we
recommend that you activate it.
Installation
WARNING!
Only a qualified person must install this appliance.
• Remove all the packaging.
• Do not install or use a damaged appliance.
• Obey the installation instruction supplied with
the appliance.
• Keep the minimum distance from the other appliances
and units.
• Always be careful when you move the appliance
because it is heavy. Always wear safety gloves.
• Seal the cut surfaces with a sealant to prevent moisture
causing swelling.
• Protect the bottom of the appliance from steam and
moisture.
• Do not install the appliance adjacent to a door or under
a window. This prevents hot cookware to fall from the
appliance when the door or the window is opened.
• If the appliance is installed above drawers make sure
that the space, between the bottom of the appliance
and the upper drawer, is sufficient for air circulation.
• Make sure that the ventilation space of 5mm, between
the worktop and the front of the below unit, is free. The
warranty does not cover damages caused by the lack
of an adequate ventilation space.
• The bottom of the appliance can get hot. We
recommend to install a non-combustile separation
panel under the appliance to prevent access to the
bottom.
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SAFETY INFORMATION
Use
WARNING!
Risk of injury, burns or electric shock.
• Use this appliance in a household environment.
• Do not change the specification of this appliance.
• Do not use an external timer or a separate remotecontrol system to operate the appliance.
Do not let the appliance stay unattended during
operation.
• Do not operate the appliance with wet hands or when it
has contact with water.
• Do not put cutlery or saucepan lids on the cooking
zones. They can become hot.
• Set the cooking zone to “off” after each use. Do not rely
on the pan detector.
• Do not use the appliance as a work surface or as a
storage surface.
• If there is a crack on the surface, disconnect power
supply to prevent the electrical shock.
• Users with a pacemaker must keep a distance of
minimum 30cm from the induction cooking zones
when the appliance is in operation.
WARNING!
Risk of fire or explosion.
• Fats and oil when heated can release flammable
vapours. Keep flames or heated objects away from fats
and oils when you cook with them.
• The vapours that very hot oil releases can cause
spontaneous combustion.
• Used oil, that can contain food remnants, can
cause fire at a lower temperature than oil used for
the first time.
• Used oil, that can contain food remnants, can cause
fire at a lower temperature than oil used for the first
time.
• Do not put flammable products or items that are wet
with flammable products in, near or on the appliance.
• Do not try to extinguish a fire with water. Disconnect
the appliance and cover the flame with a lid or a fire
blanket.
WARNING!
Risk of damage to the appliance.
• The glass ceramic can be damaged by objects falling
onto it.
• The edge of the glass ceramic can be damaged by
being knocked by the cookware.
• Cookware made of cast iron, cast aluminium or with
damaged bottoms can scratch the glass ceramic if
pushed across the surface.
• Before spillage can become burnt on to the cooking
surface, remove it with a damp cloth.
• To avoid damaging cookware and glass ceramics, do
not allow saucepans or frying pans to boil dry.
• Do not use the cooking zones with empty cookware or
without cookware.
• Do not use the cooking zones with empty cookware or
without cookware.
• Do not let cookware boil dry to prevent damage to
cookware and the ceramic glass.
• Do not cover the parts of the appliance with
aluminium foil.
NOTE: Damage including broken glass or scratches
caused by misuse outlined above is not covered under
warranty.
Care and cleaning
WARNING!
Risk of damage to the appliance.
• Regularly clean the appliance to prevent the
deterioration of the surface material.
• Do not use water spray and steam to clean the
appliance.
• Clean the appliance with a moist soft cloth. Only use
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the mains supply.
• Cut off the mains cable and discard it.
PRODUCT DESCRIPTION
1
6 3
5
Control panel layout
3 5
2
1
4
Sensor field Function Comment
1
2
3
- Heat setting and timer To show the heat setting and time in minutes
4
5
6
1
4
ON/OFF To activate and deactivate the hob
Lock/ Child safety device To lock/unlock the control panel
- To set the timer function
- To increase or decrease the time
Countup timer To show that the function operates
10
1
Induction cooking zone 2300W with
power function 3200W
2
Induction cooking zone 2300W with
power function 3200W
3
Control panel
4
Induction cooking zone 2300W with
power function 3200W
5
Induction cooking zone 2300W with
power function 3200W
6
Control panel
6
7
8
9
7
8
9
- Control bar To set a heat setting
10
Count down timer / minute minder To show that the function operates
Power function To activate and deactivate the function
STOP+GO To activate and deactivate the function
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PRODUCT DESCRIPTION OPERATING INSTRUCTIONS
Heat setting displays
Display Description
The cooking zone is deactivated
The cooking zone operates
The function operates
The automatic heat up function operates
Power function operates
+ digit
OptiHeat control (3 step residual heat indicator)
WARNING!
Risk of burns from residual heat!
OptiHeat Control shows the level of the residual heat.
The induction cooking zones make the heat necessary
for cooking directly in the bottom of the cookware. The
glass ceramic is hot from the heat of the cookware.
There is a malfunction
OptiHeat Control (3 step Residual heat indicator) : continue cook / stay warm / residual heat
Lock / The child safety function operates
Not correct cookware or too small or no cookware on the cooking zone
The automatic switch off function operates
On and off
Touc h
appliance.
Automatic switch off
The function deactivates the appliance automatically if:
• All cooking zones are deactivated (
• You do not set the heat setting after you activate the
• You spill something or put something on the control
• The appliance becomes too hot (e.g. when a
• You use incorrect cookware. The symbol
• You do not deactivate a cooking zone or change the
Automatic switch off times
Heat setting
for 1 second to activate or deactivate the
).
appliance.
panel for more than 10 seconds, (a pan, a cloth, etc).
An acoustic signal sounds after some time and the
appliance deactivates. Remove the object or clean the
control panel.
saucepan boils dry). Before you use the appliance
again, wait for the cooking zone to cool down.
comes
on and the cooking zone deactivates automatically
after 2 minutes.
heat setting. After some time
appliance deactivates. See the table below.
comes on and the
Stops after 6 hours 5 hours 4 hours 1.5 hours
The heat setting
Touch the control bar at the heat setting. Change to the
left or the right, if it is necessary. Do not release before you
have a correct heat setting. The display shows the heat
setting.
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OPERATING INSTRUCTIONS OPERATING INSTRUCTIONS
Automatic heat up
You can get a necessary heat setting in a shorter time
if you activate the Automatic Heat Up function. This
function sets the highest heat setting for some time (see
the graphic), and then decreases to the necessary heat
setting. To start the Automatic Heat Up function for a
cooking zone:
1. Touch
2. Immediately touch the necessary heat setting. After
3 seconds
function change the heat setting.
Switching on and off the power function
The Power function makes more power available to the
induction cooking zones. The Power function is activated
for 5 minutes at most. After that the induction cooking
zone automatically switches back to heat setting
switch on, touch , comes on. To switch off, touch a
heat setting between and .
Power management
The power management divides the power between two
cooking zones in a pair (see the illustration). The power
function increases the power to the maximum level for one
cooking zone in the pair. The power in the second cooking
zone automatically decreases. The heat setting display for
the reduced zone changes between two levels.
( comes on in the display).
comes on in the display. To stop the
. To
Timer
You can set one timer function for each cooking zone
separately. To set a timer function for the zones on the left
side use the timer on the left, for the zones on the right, the
timer on the right.
Count Down Timer
Use this function to specify how long a cooking zone
should operate during a single cooking session.
First set the heat setting for the cooking zone and then
set the function.
To activate the function or change the
and again until the indicator of a given zone lights up on
the display. Then touch or to set the time
(00 - 99 minutes). The function starts automatically after 4
seconds comes on the display.
To activate the timer function for the second zone in a pair
touch
When the time comes to an end, a signal sounds and 00
flashes. Touch
To see the remaining time: touch
To deactivate the function: choose the desired zone
touching and then touch. The remaining time counts
back to 00.
The symbol
function to monitor how long a cooking zone operates.
To activate the function: for the first zone in a pair touch
twice quickly. The function starts automatically when
lights up. To activate the function for the second zone in a
pair touch 4 times quickly.
To see how long the cooking zone operates: touch
display shows the time, at first in seconds then in minutes.
To deactivate the function: choose the desired zone
touching
Minute Minder
You can use this function as a Minute Minder when the
hob is activated but the cooking zones do not operate.
To activate the function: touch
until the indicator of a given zone lights up on the
display. Touch or to set the time. The function starts
automatically after 4 seconds comes on the display.
When the time comes to an end, a signal sounds and 00
flashes. Touch
The function has no effect on the operation of the
cooking zones.
3 times quickly.
to stop the signal.
goes out.
CountUp Timer (The count up timer). You can use this
and then touch. The symbol goes out.
quickly again and again
to stop the signal.
IMPORTANT!
quickly again
.
. The
Stop+go
function sets all cooking zones that operate to the
The
lowest heat setting ( ). When operates, you cannot
change the heat setting.
does not stop the timer function.
• To activate this function touch
• To deactivate this function touch
that you set before comes on.
Lock
When the cooking zones operate, you can lock the control
panel, but not
heat setting. First set the heat setting. To start this function
touch . The symbol comes on for 4 seconds. The
Timer stays on. To stop this function touch . The heat
setting that you set before comes on. When you stop the
appliance, you also stop this function.
The child safety device
This function prevents an accidental operation of the hob.
Starting the child safety device:
• Start the hob with
• Touc h
• Stop the hob with
Switching off the child safety device:
• Start the hob with
Touc h for 4 seconds. The symbol comes on.
• Stop the hob with
Overriding the child safety device for one cooking session:
• Start the hob with
• Touc h
than 10 seconds. You can operate the hob.
• When you stop the hob with
operates again.
OffSound Control (deactivation and activation of the
sounds)
OffSound Control (deactivation and activation of the
sounds)
Deactivation of the sounds
Deactivate the appliance.
Touc h
out. Touch for 3 seconds. comes on, the sound is
on. Touch, comes on, the sound is off. When this function
operates, you can hear the sounds only when:
• Touc h
• The Minute Minder comes down.
for 3 seconds. The displays come on and goes
. It prevents an accidental change of the
. Do not set the heat settings.
for 4 seconds. The symbol comes on.
.
. Do not set the heat settings.
.
. The symbol comes on.
for 4 seconds. Set the heat setting in less
.
. comes on.
. The heat setting
, the child safety device
• The Count Down Timer comes down.
• You put something on the control panel.
• The Count Down Timer comes down.
• You put something on the control panel.
Activation of the sounds
Deactivate the appliance. Touch
displays come on and goes out. Touch for 3 seconds.
comes on, because the sound is off. Touch , comes
on. The sound is on.
for 3 seconds. The
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HELPFUL HINTS AND TIPS HELPFUL HINTS AND TIPS
INDUCTION COOKING ZONES
For induction cooking zones a strong electro-magnetic
field creates the heat in the cookware very quickly.
Cookware for induction cooking zones
WARNING!
Use the induction cooking zones with correct cookware.
Cookware material:
• Correct: cast iron, steel, enamelled steel, stainless
steel, the bottom made of multi-layer (with correct
mark from a manufacturer).
• Not correct: aluminium, copper, brass, glass, ceramic,
porcelain.
Cookware is correct for an induction hob if:
• Some water boils very quickly on a zone set to the
highest heat setting.
• A magnet pulls on to the bottom of the cookware.
THE BOTTOM OF THE COOKWARE
Must be as thick and flat as possible.
Use of the cooking zones
IMPORTANT!
Put the cookware on the cross which is on the surface
that you cook. Cover the cross fully. The magnetic part of
the bottom of the cookware must be 125mm minimum.
Induction cooking zones adapt to the dimension of the
bottom of the cookware automatically. You can cook
with the large cookware on two cooking zones at the
same time.
The noises during operation
If you can hear:
• Crack noise: cookware is made of different materials
(Sandwich construction).
• Whistle sound: you use one or more cooking zones
with high power levels and the cookware is made of
different materials (Sandwich construction).
• Humming: you use high power levels.
• Clicking: electric switching occurs.
• Hissing, buzzing: the fan operates.
The noises are normal and do not refer to any defects.
If unfamiliar with induction units please first compare the
operating sounds of a demonstration model at your retailer
before calling service. If a service call is placed and the
sounds are normal you will be charged for the visit.
Energy saving
HOW TO SAVE ENERGY
• If it is possible, always put the lids on the cookware.
• Put cookware on a cooking zone before you start it.
• Use the residual heat to keep the food warm or to
melt it.
THE COOKING ZONE EFFICIENCY
The cooking zone efficiency is related to the diameter
of the cookware. The cookware with a smaller diameter
than the minimum receives only a part of the power
generated by the cooking zone. For the minimum
diameters see the Technical data chapter.
Öko Timer
To save energy, the heater of the cooking zone
deactivates before the count down timer sounds. The
difference in the operation time depends on the heat
setting level and the length of the cooking operation.
Examples of cooking applications
The relation between the heat setting and the cooking zone
consumption of power is not linear. When you increase the
heat setting it is not proportional to the increase of the cooking
zone consumption of power.
It means that the cooking zone with the medium heat setting
uses less than a half of its power.
The data in the table is for guidance only.
Heat
setting
1
1-3 Hollandaise sauce, melt: butter,
1-3 Solidify: fluffy omelettes, baked
3-5 Simmer rice and milk based
5-7 Steam vegetables, fish, meat 20 - 45 min Add some tablespoons of
7-9 Steam potatoes 20 - 60 min Use max. 1⁄4 L water for 750 g
7-9 Cook larger quantities of food,
9-12 Gentle fry: escalope, veal cordon
12-13 Heavy fry, hash browns, loin
14 Boil large quantities of water, cook
The Power function is suitable for heating large quantities of water.
Information on acrylamides
Important! According to the newest scientific knowledge,
if you brown food (especially food that contains starch),
acrylamides can pose a health risk. Thus, we recommend
that you cook at the lowest temperatures and do not brown
food too much.
Use to: Time Hints Nominal
Keep cooked foods warm as required Cover 3%
5 - 25 min Mix occasionally 3-8%
chocolate, gelatine
10 - 40 min Cook with a lid on 3-8%
eggs
25 - 50 min Add at least twice as much
dishes, heating up ready-cooked
meals
60 - 150 min Up to 3 L liquid plus
stews and soups
as necessary Turn halfway through 25-45%
bleu, cutlets, rissoles, sausages,
liver, roux, eggs, pancakes,
doughnuts
5 - 15 min Turn halfway through 45 - 6 4%
steaks, steaks
pasta, sear meat (goulash, pot
roast), deep fry chips
Boil large quantities of water.
Power management is activated.
liquid as rice, stir milk dishes
part way through
liquid
of potatoes
ingredients
power
consumption
8-13 %
13 -18%
18-25%
18-25%
100%
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CARE AND CLEANING TROUBLESHOOTING
Clean the appliance after each use.
Always use cookware with clean bottom.
IMPORTANT
Scratches or dark stains on the glass ceramic have no
effect on how the appliance operates.
To remove the dirt
1. Remove immediately: melted plastic, plastic foil, and
food with sugar. If not, the dirt can cause damage to
the appliance. Use a special scraper for the glass. Put
the scraper on the glass surface at an acute angle and
move the blade on the surface.
Remove after the appliance is sufficiently cool:
limescale rings, water rings, fat, stains, shiny metallic
discolourations. Use a special cleaning agent for glass
ceramic or stainless steel.
2. Clean the appliance with a moist cloth and some
detergent.
3. At the end rub the appliance dry with a clean cloth.
TROUBLESHOOTING
Problem Possible cause Remedy
Red rings, limescale or water
rings, shiny metallic or other
discolouration, scratches/
shadows, bubbles or other
miscellaneous marks or stains on
ceramic glass cooktop surface.
Pitting of ceramic glass surface. Spillovers of liquid with high sugar
You cannot activate the
appliance or operate it.
An acoustic signal sounds and
the appliance deactivates. An
acoustic signal sounds when
the appliance is deactivated.
The appliance deactivates. You put something on the sensor field. Remove the object from the sensor field.
The residual heat indicator does
not come on.
The Automatic Heat Up function
does not operate.
Cooktop surface has not been cleaned
correctly. Cleaning/ maintenance of the
cooktop surface is not covered under
warranty. If a service call is placed to
clean the cooktop you will be charged for
the visit.
content.
• You touched 2 or more sensor fields at
the same time.
• The Stop+Go function operates.
• There is water or fat stains on the
control panel.
You put something on one or more
sensor fields.
The cooking zone is not hot because it
operated only for a short time.
The cooking zone is hot.
The highest heat setting is set.
Use a ceramic glass cleaner such
as Cerapol.
These types of spills must be removed
immediately with a special scraper for the
glass. If not permanent damage to the
cooktop glass can occur which is not
covered under warranty.
Activate the appliance again and set the
heat setting in less than 10 seconds.
Touch only one sensor field.
Refer to the chapter “Operating instructions”
Clean the control panel.
Remove the object from the sensor fields.
If the cooking zone operated sufficiently
long to be hot, speak to the service centre.
Let the cooking zone become sufficiently cool.
The highest heat setting has the same power
as the Automatic Heat Up function.
The sensor fields become hot. The cookware is too large or you put it
too near to the controls.
There is no signal when you
touch the panel sensor fields.
comes on
comes on
comes on
and number comes on
comes on
If you tried the above solutions and cannot repair the
problem, speak to your dealer or the customer service
centre. Give the data from the rating plate and an error
message that comes on.
The signals are deactivated. Activate the signals
The automatic switch-off operates. Deactivate the appliance and activate
The Child Safety Device or the Lock
function operates.
• No cookware on the cooking zone.
• Incorrect cookware.
• The diameter of the bottom of the
cookware is too small for the cooking
zone.
• The cookware do not cover the
cross.
There is an error in the appliance. Disconnect the appliance from the
There is an error in the appliance,
because either the cookware boils dry
or you’ve used incorrect cookware.
Overheating protection for cooking zone
operates. The automatic switch-off
operates.
Make sure you operated the appliance correctly. If not
the servicing by a customer service technician or dealer
will not be free of charge, also during the warranty
period. The instructions about the customer service and
conditions of guarantee are in the guarantee booklet.
Put large cookware on the rear
cooking zones if necessary.
(refer to “OffSound control”).
it again.
Refer to the chapter “Operating
instructions”.
Put cookware on the cooking zone.
Use the correct cookware.
Use larger diameter cookware.
Cover the cross fully.
electrical supply for some time.
Disconnect the fuse from the electrical
system of the house. Connect it again.
comes on again, speak to the
If
after sales service.
Deactivate the appliance. Remove the
hot cookware. After approximately
30 seconds, activate the cooking
zone again. If the cookware was the
problem, the error message goes out
of the display, but the residual heat
indicator can stay. Let the cookware
become sufficiently cool and refer to
“Cookware for the induction cooking
zone” to see if your cookware is
compatible with the appliance.
The heat setting changes
between two levels.
The Power management is activated. Refer to “Power management”.
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INSTALLATION
WARNING!
Refer to “Safety information” chapter.
IMPORTANT
BEFORE INSTALLATION
Before the installation of the appliance, record the
information below from the rating plate. The rating plate is
on the bottom of the appliance casing.
Model
PNC
Serial number
R 5mm
600mm
Built-in appliances
Only use the built-in appliances after you assemble the
appliance into correct built-in units and work surfaces that
align to the standards.
Connection cable
• Use the correct mains cable of type H05BB-F Tmax
90°C (or higher) for a single phase or two phase
connection.
min.
500mm
min.
50mm
min.
5mm
TECHNICAL INFORMATION
Model.
Typ 58 GBD C3 AU
Induction 7.4 kW
Ser.N r.
ELECTROLUX
Cooking
zone
Nominal Power
(Max heat setting) (W)
Power Function
activated (W)
Right rear 2300 W 3200 W 10 125
Right front 2300 W 3200 W 10 125
Left rear 2300 W 3200 W 10 125
Left front 2300 W 3200 W 10 125
The power of the cooking zones can be different in some
small ranges from the data in the table. It changes with
the material and dimensions of the cookware.
ENVIRONMENT
ENVIRONMENT CONCERNS
Recycle the materials with the symbol
.
Put the packaging in applicable containers to recycle it.
Help protect the environment and human health and to
recycle waste of electrical and electronic appliances. Do
not dispose appliances marked with the symbol
the household waste. Return the product to your local
recycling facility or contact your municipal office.
Power function
maximum duration (min)
with
Minimum
cookware
diameter (mm)
+1
680
=
490
+1
mm
mm
=
min.
20mm
min.
25mm
min.
5mm
min.
38mm
min.
5mm
Make sure a ventilation space of 5mm directly below the benchtop is included in the
installation and is kept free. The warranty does not cover functional failures caused by
the lack of adequate ventilation.
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NOTES NOTES
Page 10
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NOTES
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: BUILT-IN OVEN, COOKTOP
AND FREESTANDING COOKERS
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. In this warranty:
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has
the same meaning referred to in the ACL;
(b) ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010;
(c) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(d) ‘ASC’ means Electrolux authorised service centres;
(e) ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ)
Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(f) ‘major failure’ as referred to in clause 10 of this warranty has the
same meaning referred to in the ACL and includes a situation when
an Appliance cannot be repaired or it is uneconomic for Electrolux, at
its discretion, to repair an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means the Appliance is warranted against
manufacturing defects in Australia for 24 months and in New Zealand
for 24 months, following the date of original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia
or New Zealand and used in normal domestic applications and is in
addition to (and does not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia or New Zealand.
3. During the Warranty Period Electrolux or its ASC will, at no extra charge
if your Appliance is readily accessible for service, without special
equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux or its ASC may
use remanufactured parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
This warranty does not apply to light globes, batteries, lters or similar
perishable parts.
4. Parts and Appliances not supplied by Electrolux are not covered by
this warranty.
5. To the extent permitted by law, you will bear the cost of transportation,
travel and delivery of the Appliance to and from Electrolux or its ASC. If
you reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from Electrolux or
its ASC.
In all instances, unless the Appliance is transported by Electrolux or an
Electrolux authorised representative, the Appliance is transported at the
owner’s cost and risk while in transit to and from Electrolux or its ASC.
6. Proof of purchase is required before you can make a claim under
this warranty.
7. You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions supplied with
the Appliance;
(b) the Appliance is modied without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced;
(d) the Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or ASC.
8. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable where
the Appliance was purchased. Where the Appliance was purchased in
New Zealand for commercial purposes the Consumer Guarantee Act
does not apply.
9. To the extent permitted by law and subject to your non-excludable
statutory rights and warranties, Electrolux excludes all warranties and
liabilities (other than as contained in this document) including liability for
any loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.
10. For Appliances and services provided by Electrolux in Australia,
the Appliances come with a guarantee by Electrolux that cannot be
excluded under the ACL. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure.
The benets to you given by this warranty are in addition to your other
rights and remedies under a law in relation to the Appliances or services
to which the warranty relates.
11. At all times during the Warranty Period, Electrolux shall, at its discretion,
determine whether repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. For Appliances and services provided by Electrolux in New Zealand,
the Appliances come with a guarantee by Electrolux pursuant to the
provisions of the Consumer Guarantees Act, the Sale of Goods Act and
the Fair Trading Act.
13. To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Electrolux and its ASC
may exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 13 above have been followed.
FOR SERVICE
or to nd the address of your nearest
state service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
FOR SERVICE
or to nd the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
GOV_Warr_Sep15
Important Notice
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
electrolux.com.au
SERVICE NEW ZEALAND
ELECTROLUX (NZ) Limited
electrolux.co.nz
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in New Zealand
FREE CALL 0800 10 66 20
(New Zealand only)
Page 11
Electrolux Home Products Australia
telephone: 1300 363 640
fax: 1800 350 067
email: customercare@electrolux.com.au
web: electrolux.com.au
Electrolux Home Products New Zealand
telephone: 0800 436 245
fax: 0800 225 088
email: customercare@electrolux.co.nz
web: electrolux.co.nz
To add a touch of
professional inspiration
to your home, visit
electrolux.com.au
or electrolux.co.nz
shop.electrolux.com.au
electrolux.com.au
or electrolux.co.nz
P/No. ANC A06120201-A
© 2016 Electrolux Home Products Pty Ltd.
EMAN_Induction_May16
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