41What to do if …
What to do if …
If you are unable to remedy the problem by following the above suggestions,
please contact your local Service Force Centre.
1 Warning! Repairs to the appliance are only to be carried out by qualified service engi-
neers. Considerable danger to the user may result from improper repairs.
3 If the appliance has been operated incorrectly, the engineer's visit will be chargeable,
even during the warranty period.
3 Advice on cookers with metal fronts:
Because of the cold surface at the front of the cooker, opening the oven door during (or
just after) baking or roasting may cause the glass to steam up.
Problem Possible cause Remedy
The oven is not heating up The oven has not been
switched on
Switch the oven on.
The clock has not been set Set the clock.
The required settings have not
been set.
Check the settings.
The oven’s automatic cut-out
has been triggered.
See Automatic cut-out
The fuse in the house’s electrical wiring (fuse box) has been
tripped.
Check the fuse. If the fuses trip
repeatedly, please call a qualified
electrician.
The oven lighting is not operating
The oven light is broken. Change the oven light bulb.
Pyroluxe is not working
(“C1” appears in the clock
display)
Side rails/oven shelf runners
have not been removed
Remove side rails/oven shelf
runners
F2 appears in the clock display
Door not properly closed or
door lock defective
Close door properly;
Turn the appliance off and on
again via the house fuse or the
safety switch in the fuse box;
If displayed again, please contact
the Customer Care Department
A fault code that is not listed above appears in the
clock display
Electronic fault Switch the appliance off and on
again via the house fuse or the
safety switch in the fuse box.
If it is displayed again, please
contact the Customer Care Department
The rotary spit does not
turn.
The wrong oven function has
been set.
Select the oven function with
rotary spin.
The rotary spit is not inserted
correctly.
Push the rotary spit in as far as
the stop.