USER MANUAL
SILENT12
PORTABLE AIR CONDITIONER
Thank you for choosing electriQ
Please read this user manual before using this innovative Air Conditioner and keep it
safe for future reference.
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals
Page 2 of 14
CONTENTS
SAFETY INSTRUCTIONS ...................................................... 3
OPERATION ........................................................................... 8
REMOTE CONTROL .............................................................. 8
EMPTYING THE INTERNAL WATER TANK ........................ 10
MANUAL DRAINAGE: ......................................................... 10
MAINTENANCE ................................................................... 11
CLEANING ........................................................................... 11
END OF SEASON MAINTENANCE ................................ ..... 11
TROUBLESHOOTING. ........................................................ 12
APPENDIX ........................................................................... 13
TECHNICAL DATA ............................................................... 13
Page 3 of 14
SAFETY INSTRUCTIONS
Important!
• Carefully read the instructions before operating the unit
• This appliance is for indoor use only.
• Rating: This unit must be only connected to a 220-240 V /
50 Hz earthed outlet.
• Installation must be in accordance with regulations of the country where the
unit is used.
• If you are in any doubt about the suitability of your electrical supply have it
checked and, if necessary, modified by a qualified electrician.
• This air conditioner has been tested and is safe to use. However, as with any
electrical appliance - use it with care.
• Disconnect the power from the appliance before dismantling, assembling or
cleaning.
• Avoid touching any moving parts of the appliance.
• Never insert fingers, pencils or any other objects though the guard
• This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities. It is also not intended for
use by those with a lack of experience and knowledge, unless they have
been given supervision or instruction concerning the use of the appliance by
a person responsible for their safety.
• Do not leave children unsupervised with this appliance.
• Do not clean the unit by spraying it or immersing it in water.
• Never connect the unit to an electrical outlet using an extension cord. If an
outlet is not available, one should be installed by a qualified electrician.
• Never operate this appliance if the cord or plug is damaged. Ensure the
power cord is not stretched or exposed to sharp objects/edges.
• A damaged supply cord should be replaced by the manufacturer or a
qualified electrician in order to avoid a hazard.
• Any service other than regular cleaning or filter replacement should be
performed by an authorised service representative. Failure to comply could
result in a voided warranty.
• Do not use the appliance for any other purposes than its intended use.
• The air conditioner unit must always be stored and transported upright,
otherwise irreparable damage may be caused to the compressor; if in
doubt we suggest waiting at least 24 hours before starting the unit.
• Avoid restarting the air conditioning unit unless 3 minutes have passed since
being turned off. This prevents damage to the compressor.
• Never use the mains plug as a switch to start and turn off the air conditioning
unit. Use the provided ON/OFF switch located on the control panel.
• Always place the unit on a dry and stable surface.
• The appliance should not be installed in laundry or wet rooms.
• The appliance must be placed in a room without sources of ignition (for example:
open flames, an operating gas appliance or an operating electric heater).
Page 4 of 14
• R290 refrigerant gas complies with European
environmental directives.
• R290 has a low GWP (Global Warming
Potential) of 3.
• The air conditioner contains about 230 g of
R290 refrigerant gas.
• Do not use or store in an unventilated space
with an area smaller than 11.1m2 per unit. The
room must be such as to prevent stagnation of
possible leaks of refrigerant gas as there could
be a danger of fire or explosion hazard should
the refrigerant come into contact with electric
heaters, stoves or other sources of ignition.
• If the appliance is installed, used or stored in an unventilated room, the room
must be such as to prevent stagnation of possible leaks of refrigerant gas as
there could be a danger of fire or explosion should the refrigerant come into
contact with electric heaters, stoves or other sources of ignition.
• Refrigerant gas may be odourless.
• Do not use the product and contact the retailer for advice, if damage has
occurred to the unit which may have compromised the refrigerant system.
• Any repairs or maintenance must only be carried out on the unit by a suitably
qualified engineer. Before opening and servicing the unit the authorized engineer
must be in possession of a copy of the manufacturer’s service manual and must
follow the safety information contained within it to ensure all hazards are
minimized.
• The refrigerant system should not be perforated or punctured.
Energy Saving and Unit Safety Protection Tips
• Do not cover or restrict the airflow from the outlet or inlet grills.
• For maximum performance the minimum distance from a wall or objects
should be 50cm.
• Keep the filters clean. Under normal conditions, filters should only need
cleaning once every three weeks (approximately). Since the filters remove
airborne particles, more frequent cleaning maybe necessary, depending on
the air quality.
• For the initial start up set the fan speed to maximum and the thermostat to 4-
5 degrees lower than the current temperature. After, set the fan switch to low
and set the thermostat to your desired setting.
• To protect the unit we recommend not using the cooling function when the
ambient temperature is higher than 35oC.
Page 5 of 14
FEATURES AND PARTS LIST
FEATURES
Self-evaporative system - no external water tank needed
Designer inspired luxury model
Bright LED screen, indicates temperature and operation mode
On/Off timer function – allows you to choose when the unit operates
Compressor protection technology
PARTS LIST
Control
Panel
Louvres
Castors
Exhaust Outlet
Page 6 of 14
INSTALLATION
Warning: Before using this unit, please keep it upright for at least 3-4 hours.
This unit can easily be moved from one room to another.
While moving the unit please note that it must always be kept upright and then placed on an
even surface.
1. Attach the fishtail connector to the end of the
hose, by extending the end and twisting until
firmly attached (At least 3 full rotations)
2. Attach the connector on the opposite end of the pipe to the
exhaust outlet on the rear of the appliance by putting into
position and twisting to lock in place
3. Make sure the unit is
upright and there are no
obstructions to the air inlets
and outlet grills.
INSTALLATION OF WINDOW KIT
The window kit (slide bar and fishtail) can be
used with sliding windows and doors. For
other types of window, the fishtail should be
used on its own.
1. Partially open the window and then fix
the window kit to the window.
2. Fix the fishtail on the hose
to the opening in the slide
bar.
Page 7 of 14
NOTES:
• The window kit is only designed to be installed with sliding or sash windows or doors. The window
kit is not designed or to be used with any other style of windows.
• The fish tail adaptor can be used without the slide bar with most windows / doors.
• When using the air conditioner ensure that the opening left around the fishtail is as small as
possible as the cooling will be less efficient.
• The best form of installation is through a wall duct. By properly venting you expel hot air from your
room while efficiently cooling it.
• Your air conditioner should be used without the vent pipe in dehumidifier mode. When using
dehumidifier mode ensure that an external water tank is used, monitored and regularly emptied
before overflowing. Permanent plumbing can be also installed for dehumidifier mode or an
external uplift water pump can be set up for unattended use.
IMPORTANT SAFEGUARDS
The length of the soft hose extends from 28 cm to
150 cm. If hose is extended above this length the
unit may malfunction and this can invalidate the
warranty. The outlet vent must be well ventilated
and not obstructed as this will cause the unit to
overheat. Avoid bending the air hose more than 30
degrees
Page 8 of 14
OPERATION
This portable air conditioner boasts 3 modes: Cooling, Dehumidifying and Fan. The fan has two speeds:
high and low. Temperature range settings are: 16-31℃. The unit will also display operating function,
temperature, fault diagnostics and protective functions on the display.
When plugged in the unit will enter standby mode..
POWER BUTTON: Press to turn the machine in and off. In the case of power on.
MODE BUTTON: Press to change between cooling, fan and dehumidifier modes.
UP AND DOWN BUTTONS: These can be used to set the desired temperature between 16 – 31℃.
Following pressing the TIMER button, they are also used to set the timer length. Press both buttons at
the same time to change the display between ℃ and ℉.
FAN SPEED BUTTON:
IN COOLING AND FAN MODE: Press to change between high, medium and low fan speeds.
IN DEHUMIDIFY MODE: The fan will default to low speed and cannot be adjusted.
TIMER BUTTON: Timer functions cannot be combined or repeated.
POWER ON TIMER:
With the appliance in standby, press the “TIMER” button to setup the power-on time. Press the UP
and DOWN buttons to adjust the duration of the timer (from 1 to 24 hours). Timer indicator turns
on. The unit will start after selected number of hours.
POWER OFF TIMER:
With the appliance running with the desired settings, press the “TIMER” button to setup the poweroff timer. Press the UP and DOWN buttons to adjust the duration of the timer (from 1 to 24 hours).
The timer indicator will illuminate. The unit will stop after selected number of hours.
Timer Button
Fan Speed Button
Up Button
Display
Down
Button
Mode Button
Power Button
Page 9 of 14
REMOTE CONTROL
The air cond
itioner can be controlled with the remote control. Two AAA-batteries are required to use the
remote control.
POWER : Press the POWER button to turn the machine on and off.
MODE : Press the MODE button to switch between cooling, fan,
Dehumidify modes. (Heat not supported)
UP : press the UP button to increase the desired temperature and set the
duration of the timer.
DOWN : press the DOWN button to reduce the desired temperature and
set the duration of the timer.
FAN : Press the FAN button to cycle between high, medium and low fan
speeds.
TIMER : Press the TIMER button to set the duration of the power on or
power off timer..
SWING : Press the swing button to change the orientation of the louvres
to direct the air
TEMPERATURE UNIT : Press to switch between displaying the
temperature in Celsius and Fahrenheit.
SLEEP MODE : Press to turn on the sleep mode. The unit will work with
energy saving logic and the lowest fan speed.
MULTI PROTECTIVE FUNCTIONS
FROST PROTECTION FUNCTION
In cooling, dehumidification or economic power saving mode, if the temperature of the
exhaust pipe is too low, the machine will automatically enter protection status; if the
temperature of the exhaust pipe rises to a certain temperature, it will automatically revert to
normal operation.
OVERFLOW PROTECTION FUNCTION
When the water in the internal water tank exceeds the warning level, the machine will
automatically sound an alarm, and the LCD temperature display area will show "FL". At this
point, you need to empty the internal water tank. After the water is emptied, the machine will
automatically return to the original state.
AUTOMATIC DEFROSTING (COOLING MODELS HAVE THIS FUNCTION)
The machine has automatic defrosting function: during defrosting, heating symbol on the
display screen will flash.
AUTOMATIC THERMAL PROTECTION
To protect the service life of the machine, the machine has automatic thermal protection.
During the protection period, the compressor and the lower motor will stop operation and will
automatically return to normal heating state after the temperature of the machine recovers.
PROTECTION FUNCTION OF THE COMPRESSOR
To increase the service life of the compressor, it has a 3- minute delay start protection
function.
Page 10 of 14
EMPTYING THE INTERNAL WATER TANK
MANUAL DRAINAGE:
When the internal water tank is full the unit will stop working.
Shut off the unit and unplug. Try not to move the model abruptly as this may
cause the water in the internal tank to spill out.
Place a tray under the water plug or place the unit in a drainage area.
Unscrew the drain plug cap and remove the rubber stopper - water will drain
from the internal tank.
Put the rubber stopper back and screw the drain plug cap back into place.
CONTINUOUS DRAINAGE:
Unscrew the drain plug cap and remove the rubber stopper.
Connect a water pipe to the water outlet.
You can plumb this pipe into your current plumbing system,
lead it outside and use gravity fall or use a water pump.
Note:
This model has a self-evaporative function, which reduces the need to empty the water tank. If
the unit is vented correctly most of the water is reused to cool the condenser coils and any excess is
evaporated. Please do not use continuous drainage if you intend to use the self-evaporating facility.
Page 11 of 14
MAINTENANCE
CLEANING
PLEASE SHUT OFF THE UNIT AND UNPLUG FROM THE MAINS BEFORE CLEANING OR
PERFORMING ANY MAINTENANCE
CLEAN THE SURFACE
Clean the surface of the machine with a wet soft cloth. Do not use chemicals, such as benzene, alcohol,
gasoline, etc; otherwise, as this may cause damage to the surface and or the internal workings of the
machine
AIR FILTER CLEANING
If the filter screen is clogged with dust, the effectiveness of the air conditioner is reduced. The filter screen
should be cleaned once every two weeks or as often as necessarily in your environment.
CLEAN THE UPPER FILTER SCREEN FRAME
Grip the edge of the evaporator filter screen frame with both hands. Pull out to remove the filter screen
from its frame. If present, unscrew the screws fixing the filter before removing it (as shown in the above
figure).
Put the evaporator filter screen into warm water with neutral detergent (about 40℃ /104℉) and dry it in
the shade after rinsing clean.
CLEAN THE LOWER FILTER SCREEN FRAME
Hold the handle of the air inlet filter screen frame, and pull it outward gently to remove it.
Put the filter screen into warm water with neutral detergent (about 40℃ / 104 ℉) and dry it in the shade
after rinsing clean.
END OF SEASON MAINTENANCE
1. Remove the rubber stopper and drain plug cap from the drainage hole and empty the internal
tank. You can also drain the water by leaning the unit.
2. Then switch the unit to low fan mode.
3. Keep the unit in this mode for half day - until the conduit is dried. Doing this helps to keep the
inside of the unit dry and prevents mould from developing
4. Turn off the unit and pull out the plug.
5. Replace the rubber stopper and drain plug cap
6. Coil the wire and bind it together, then put it into the accessories space.
7. Separate the air-exhaust pipe and store it safely.
8. Cover the unit and keep it in a dry place.
9. Take the batteries out of remote control and store or dispose of them safely
Keep all accessories with the unit ready for next season.
Page 12 of 14
TROUBLESHOOTING
Do not repair or disassemble the air conditioning. Unqualified repair will invalidate the warranty
and may lead to failure, causing injuries and property damage. Only use it as directed in this
user manual and only perform operations advised here.
Problems
Reasons
Solutions
The air
conditioner
does not work.
There is no electricity.
Turn it on after connecting it to a socket with
electricity.
The overflow indicator displays "FL".
Discharge the water inside.
The ambient temperature is too low
or too high
Only use to use the machine within
temperature range of 7-35℃ (44-95℉).
In cooling mode, the room
temperature is lower than the set
temperature; in heating mode, the
room temperature is higher than the
set temperature.
Change the set temperature.
In dehumidification mode, the
ambient temperature is low.
The machine is placed in a room with an
ambient temperature of greater than 17 ℃.
(62 ℉).
The cooling
effect is not
good
There is direct sunlight.
Use curtains to reduce the direct sun heat
Doors or windows are open; there
are a lot of people; or in cooling
mode, there are other sources of
heat (e.g. fridges)
Close doors and windows; increase air
conditioning power
The filter screen is dirty.
Clean or replace the filter screen.
The air inlet or outlet is blocked.
Clear obstructions; make sure venting is
correct as described in this user manual and
hose is not bent
Loud Noise
The air conditioning is not placed on
a flat surface.
Put the air conditioning on a flat and hard
place (to reduce noise).
Compressor
does not work.
Overheat protection starts.
Wait for 3 minutes until the temperature is
lowered, and then restart the machine.
The remote
control does
not work.
The distance between the machine
and the remote control is too far.
Let the remote control get close to the air
conditioning, and make sure that the remote
control directly faces to the direction of the
remote-control receiver.
The remote control is not aligned
with the direction of the remote
control receiver.
Batteries are dead.
Replace batteries.
Displays 'E1'.
The pipe temperature sensor is
abnormal.
Clean filters and restart. Refer to service
centre if issue still persist.
Displays 'E2'
The room temperature sensor is
abnormal.
Clean filters and restart. Refer to service
centre if issue still persist.
Display shows
“FL”
Water tank is full inside the machine
Drain out water from drain port at bottom rear of
the unit.
Others
No refrigerant or there is very little
refrigerant
Refer to Service Centre (check leakage,
wielding, vacuum pump, charge refrigerant
according to name plate)
Anti-freezing protection
Waiting for defrosting.
Function will recover automatically. No user
input needed.
High pressure protection
After inside gas pressure comes down, it will
function normally. No user input needed
If problems not listed in the table occur or recommended solutions do not work, please contact
the service centre.
Page 13 of 14
APPENDIX
Disposal: Do not dispose this product as unsorted municipal waste. Collection of such
waste must be handled separately as special treatment is necessary. Recycling
facilities are now available for all customers at which you can deposit your old
electrical products. Customers will be able to take any old electrical equipment to
participating civic amenity sites run by their local councils. Please remember that this
equipment will be further handled during the recycling process, so please be considerate
when depositing your equipment. Please contact the local council for details of your local
household waste recycling centres.
TECHNICAL DATA
MODEL
SILENT12-V2
Capacity Cooling
3.53kWh, 12,000BTU
Rated Input
1.357kW
Running Current
6A
Air Flow
400m³/h
EER rate
A
Compressor
Rotary, R290 gas
Noise
38-48dB(A) Sound Energy
<65dB(A) Sound Power
Thermostat
16-31℃
Moisture removal
28 L/Day
Permitted Excessive
Operating Pressure
0.6/1.8MPa
Maximum Allowable Pressure
3.0Mpa
Power Supply
220-240V/50Hz
Net Weight
27kg
Dimension(L*D*H)
420*360*722mm
Unit must be vented outside when in Air Cooling mode. For the
purposes of EU regulation EN12102 this is a local air conditioner
and produces less than 65dB(A) sound energy.
Page 14 of 14
electriQ UK SUPPORT
www.electriQ.co.uk/support
Please, for your own convenience, make these simple checks before
calling the service line. If the unit still fails to operate call the number
below, or complete the online form.
0871 620 1057
1. Has the unit been standing upright for at least 2 hours?
2. Is the unit plugged into the mains?
3. Is the fuse OK?
4. Switch the unit off and wait three minutes to see if the issue is
resolved. Restart the unit.
5. Check if the water tank is full.
Office hours: 9AM - 5PM Monday to Friday
www.electriQ.co.uk
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA
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