ElectrIQ eiQ-43UHDT2SMH-V2, eiQ-50UHDT2SMH, eiQ-55UHDT2SMH, eiQ-65UHDT2SMH, eiQ-75UHDT2SMH User Manual

USER MANUAL

ULTRA HD SMART LED TV

eiQ-43UHDT2SMH-V2

2

CONTENTS

SAFETY INFORMATION

3

CONNECTION AND PREPARATION OF TV

6

WHAT IS INCLUDED

6

INSTALLATION OF LEGS

6

WALL MOUNTING

7

BUTTONS

8

INPUT / OUTPUT TERMINALS

9

CONNECTING TO EXTERNAL DEVICES

10

REMOTE CONTROL

11

INSTALLATION OF BATTERIES

12

INITIAL SETUP

12

BASIC OPERATION

13

SETTING OF STANDBY MODE

13

SETTING THE INPUT SOURCE

13

TV MENU

14

PICTURE SETUP

14

SOUND SETUP

15

CHANNEL SETUP

16

SETTINGS

17

TIME

18

LOCK

18

LAUNCHER

19

TV

19

APP

19

MEDIA

20

TECHNICAL SPECIFICATION

21

SUPPORTED SIGNAL MODES

22

SIMPLE TROUBLESHOOTING

23

MANUFACTURER SUPPORT

24

3

SAFETY INFORMATION

 Read these instructions – All the safety and operating instructions should

be read before this product is operated.

 Keep these instructions – The safety and operating instructions should be

retained for future reference.

 Heed all warnings – All warnings on the appliance and in the operating

instructions should be adhered to.

 Follow all instructions – All operating and usage instructions should be

followed.

 Do not use this equipment near water – The appliance should not be used

near water or moisture e.g. in a wet basement or near a swimming pool.

 Clean only with a dry cloth. Do not use solvents or petroleum based fluids.
 Do not block any ventilation openings.

 Do not install near any heat sources such as radiators, stoves or other

apparatus (including amplifiers) that produce heat.

 Do not tamper with the supplied plug. This plug is a BS1363 standard plug.

 Protect the power cord from being walked on or pinched, particularly at the

plug and at the point where they exit from the appliance.

 Only use attachments/accessories specified by the manufacturer.

 Unplug the apparatus during lightning storms or when unused for long

periods of time.

 Refer all servicing to qualified personnel. Servicing is required when the

apparatus has been damaged in any way, such as power supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the
apparatus or it has been exposed to rain or moisture, it does not operate

normally or has been dropped.

 Please keep the unit in a well ventilated environment.

 The TV should only be connected to an earthed mains power supply with

AC 100-240V~ 50/60Hz

 To prevent overload, do not share the same power supply socket with too

many other electronic components.

 Do not place any connecting wires where they may be stepped on or

tripped over.

 Do not place heavy items on the cable as this may cause damage.
 Hold the main plug, not the wires, when removing from a socket.

 Unplug immediately and seek professional help if the plug or cable is

damaged, liquid has spilt onto the set, if accidentally exposed to water or
moisture, if anything accidentally penetrates the ventilation slots or if the

set does not work normally.

 Do not remove the safety covers. There are no user serviceable parts

inside.

 To avoid battery leakage, remove exhausted batteries from the remote

control when not in use for a long period.

 Do not block ventilation slots on the back cover. The TV can be placed in a

4

cabinet but ensure there is at least 5cm (2”) clearance all around.

 Do not tap or shake the TV screen, this may damage internal components.
 At full volume, prolonged listening may damage the users hearing.

 Diagrams within the manual are for illustrative purposes only, and as such

there may be differences to the actual product received.

WARNING

Never place a television set in an unstable location. A television set may
fall, causing serious personal injury or death. Many injuries, particularly to
children, can be avoided by taking simple precautions such as:

 Use cabinets or stands recommended by the manufacturer of the

television.

 Only use furniture that can safely support the television set.
 Ensure the television is not overhanging the edge of the supporting

furniture.

 Do not place the television on tall furniture (for example, cupboards or

bookcases) without anchoring both the furniture and the television to a

suitable support.

 Do not place the television set on cloth or other materials that may be

located between the television set and the supporting furniture.

 Educate children about the dangers of climbing on furniture to reach

the television or its controls.

If your existing television set is being retained and relocated, the same
considerations as above should be applied.

WARNING

To reduce the risk of fire or electric shock, do not expose this apparatus
to rain or moisture. The apparatus shall not be exposed to dripping or
splashing and objects filled with liquids, such as vases, shall not be

placed on or next to the apparatus.

WARNING

The wall plug socket is used as a disconnection device and should

remain readily accessible.

CAUTION

Danger of explosion if the battery is incorrectly replaced.
Replace only with the same or equivalent type.
Batteries shall not be exposed to excessive heat such as direct sunlight,
fire or the like. Used batteries should be recycled appropriately.

CAUTION

To reduce the risk of electric shock, DO NOT remove the cover (or back).
No user serviceable parts inside. Refer servicing to qualified service
personnel.

5

ATTENTION

 Place the TV on a firm and

flat surface, leaving a space
of at least 10cm around the
set and 30cm from the top of
the set to the ceiling or
cabinet. Ensure the TV is
positioned close to the wall
to avoid it falling when

pushed.

 When twisting the TV

set, do not hold the
top of the TV, you
should twist from the

base.

 When lifting the TV,

do not use one hand
to handle it, you
should lift the TV
using two hands,
ensuring pressure is
not put on the screen

itself.

10

cm

30

cm

10

cm

cm

10

6

CONNECTION AND PREPARATION OF THE TV

WHAT IS INCLUDED

TV Set Remote Control User Manual

(2 x AAA Batteries)

.

4 Screws 2 Legs

INSTALLATION OF LEGS

1 Place the TV with the front facing

downwards on a soft cloth pads
on a desk.

2 Insert the legs into the sockets on

the base of the TV.

3 Insert the screws into the sockets

and tighten them with a
screwdriver. Do not use an
electric screwdriver, or similar.

7

WALL MOUNTING

• The TV is provided with mounting holes for a VESA approved wall mounting bracket (not

supplied).

• The VESA mounting pattern is :

200x100mm and the size of the bolts for the top holes is 4 x M6 x 12(not supplied).

• Do not use bolts longer than the size specified above for your model or damage will

occur to the internal components.

NOTES:

 Do not install this product until this manual has been read and understood thoroughly.

Please keep these instructions for future reference.

 Due to the heavy weight and dimensions of the LCD screens and their fragile nature, we

recommend that they are unpacked and assembled by 2 people and professional
installers are used to wall mount them (Wall mounting is optional). If you do not
understand the instructions, or are unsure how to install this product, please contact a

professional for assembly advice and assistance.

 Careful consideration should be made regarding the location the television is to be wall

mounted as some walls are not suitable for installation. If the television is to be mounted
on drywall, the mount must be anchored into a wooden stud, concrete block or brick

behind the drywall. Installing on drywall alone will not support the weight of the display.

 When drilling holes it is particularly important to take care of electrical cables, water or

gas pipes in the wall. Please follow the instructions provided by the wall bracket

manufacturer and ensure that all fixing screws supplied are used.

 electriQ and its distributors and dealers are not liable or responsible for damage or injury

caused by improper installation, improper use or failure to observe these safety
instructions. In such cases any guarantee will expire.

8

BUTTONS

1. POWER
BUTON

To turn the TV
ON/OFF

2. SOURCE
BUTTON

To select the input
source.

3. MENU
BUTTON

To enter the main
menu.

4. CH­BUTTON:

To select the previous
channel

5. CH+
BUTTON:

To select the next
channel

6. VOL­BUTTON:

To decrease the
volume.

7. VOL+
BUTTON:

To increase the
volume.

8. REMOTE

CONTROL

SENSOR

Receives signals from
the remote.

9. POWER
INDICATOR:

In standby mode the
indicator light will
display red, when
switched on the
indicator light will
display green.

9

INPUT / OUTPUT TERMINALS

1. USB

Provides access to SMART TV. Connect smart remotes, keyboards,
gaming accessories or USB flash drive. Can be used for DTV
recording, time shift or as a media player file.

Note: only connect low power USB flash drives or externally powered
hard drives to the USB ports as they only provide 0.5 Amps power.

2. RJ45

Wired network connection

3. HDMI x3.

DVD players, set top boxes, games consoles etc

4. EARPHONE

Earphones, headphones, or external speakers

5. SCART

For connecting older equipment such as VCRs

6. RF

Antenna connection.

7. Mini AV
Input:

External AV signal input and right/left sound channel input.

8. Mini YPbPr:

Connect to the YPbPr video output terminal from a DVD player or
similar

9. CI

For inserting a compatible CI card

10. OPTICAL:

Optical audio output.

10

CONNECTING TO EXTERNAL DEVICES

11

REMOTE CONTROL

31. 0~9 : Continue to press the keys to

select a channel.

32. DISPLAY : Display the information of

33.

34.

35.

36.

37.

38.

39.

40.

41.

42.

43.

44.

45.

46.

47.

48.

49.

50.

51.

52.

53.

54.

55.

56.

57.

58.

59.

60.

61.

62.

63.

64.

65.

66.

67.

68.

69. current video and audio.

1. STANDBY: Turn the TV On/Off

2. MUTE: Mute the sound.

3. 0-9: Press the buttons to select a channel

4. FAV: Favorite channel list.

5. MOUSE: Turn the remote control mouse On/Off.
: Return to previous channel.

6. AUDIO: Select TV audio mode between stereo/mono

(While playing DVD/multimedia): Switch audio

channel.

7. S.MODE: Set audio options

8. P.MODE: Set picture options

9. SLEEP: Auto power off timer.

10. VOL+: Increase the volume.

VOL -: Decrease the volume.

11. CH +: Next channel.

CH -: Previous Channel.

12. SOURCE: Select the signal source

13. INFO: Shows information about the current

programme.

14. ASPECT: Press repeatedly to select the desired

screen size.

15. FREEZE: To freeze the current picture.

16. : Go to the SMART homepage.

17. : Quick access to the SMART settings.

18. DIRECTION BUTTONS: used for menu navigation.

19. MENU: Enter the menu.

20. EXIT: Exit the menu or current operation.

21. (MEDIA mode): Fast rewind

SIZE (within TXT): Sets size of the characters.

22. (MEDIA mode): Next file or chapter.

HOLD: Hold the current page.

23. (MEDIA mode): Previous file or chapter.

TEXT: Enter or exit teletext.

24. (MEDIA mode): Fast forward.

REVEAL: Reveal hidden information

25. GUIDE: Enter or exit the electronic program guide.

26. (MEDIA mode): Press to stop playback.

SUBPAGE (within TXT): Enter sub page mode.

27. (MEDIA mode): Press to pause / play.

INDEX: Display the index page.

28. SUBTITLE: DTV mode select subtitle mode.

29. TV/RADIO: Change between TV or radio mode

30. R.LIST: Displays DVR list in DTV mode.

31. RECORD: DTV mode record to USB stick.

32. TIMESHIFT (Within DVR): Time shift

33. RED: Access the red item or page.

GREEN: Access the green item or page
YELLOW: Access the yellow item or page.
BLUE: Access the blue item or page.

12

INSTALLATION OF BATTERIES

1 Remove the battery cover from the rear of

the remote control.

2 Install two AAA 1.5V batteries.

(Ensure the correct polarity of the
batteries.)

3 Replace the battery cover.

Please take out of the batteries from the remote when it is not going to be used for a long
period of time.

If the remote control doesn't work properly, please carry out the following checks.

 Check the TV is turned on.
 Check the polarity of the batteries are correct.
 Check the batteries and replace if necessary
 Check the plug is fully inserted and the socket is switched on.
 Check there are no special fluorescent light or neon light which could interfere with

remote signals.

INITIAL SETUP

1. Connect your TV to the power outlet.

2. Connect your aerial and/or set top box to the television.

3. Press the POWER button on the remote to turn on the TV.
CAUTION: Always disconnect the TV from the power outlet when the TV will not be
used for a long period of time. The POWER button on the television and remote is only
used for switching the TV into standby and does not disconnect the device from the
mains voltage. To completely disconnect the mains voltage, please remove the plug
from the socket.

4. Use the ▼/▲/◄ / ► buttons on the remote to follow the setup guide on screen.

13

BASIC OPERATION

STANDBY MODE

 Press the STANDBY button to turn on the television.
 Press the STANDBY button again to return the television to standby mode.

The power indicator will turn red.

 Be sure not to set your TV in standby mode for a long period of time.

SELECT THE INPUT SOURCE

USING THE REMOTE:

Press the SOURCE button to display the input source list.
Use the ▲ and ▼ buttons to select the input.

Press the ENTER button on the remote to confirm

USING THE TV CONTROLS:

Press the SOURCE button repeatedly to scroll through the input source list

14

TV MENU

Press the MENU button to display the main menu. The menu is split into 6 sub menus:

 Picture
 Sound
 Channel
 Setting
 Time
 Lock

Use the ◄ and ► buttons to change between the sub menus. Once the required sub

menu has been selected, use the ▲ and ▼ buttons to select the setting within the sub
menu to change. Then use the ◄ and ► buttons to amend the values. The MENU button
can be pressed to navigate back a level in the menu, and the EXIT button can be used to
exit the menu.

PICTURE SETUP

PICTURE
MODE

Choice of 8 different picture modes: Standard, Soft, User, Game, Vivid, Natural,
Sports and Lightness. Individual picture settings are locked within each of the
modes apart from User.

Within the User Picture mode the Contrast, Brightness, Hue, Sharpness and Saturation can
be edited amend other settings, allowing the picture to be set to the users requirements.

COLOR TEMPERATURE

Used to set the colour temperature which is most comfortable.

ASPECT RATIO

Used to select the picture scale viewing mode required

NOISE REDUCTION

Used to reduce noise and improve picture quality

MPEG NR

Used to smooth the screen to reduce noise and improve image
quality.

15

SOUND SETUP

SOUND MODE

Select the sound mode required. When set to User, the bass and Treble
can be amended.

EQ SETTING

Press to enter the equaliser to adjust the gain on individual frequency
ranges.

BALANCE

Adjust the balance of the output between the left and right speakers.

AUTO VOLUME

Turn the auto volume control On / Off. When turned on if the volume
exceeds a set value, it will be automatically reduced to protect the
speakers / amplifier.

AD SWITCH

Designed for people with visual impairment.

HEARING
IMPARED

This setting will make changes to the sound, improving the experience
for users with hearing impairment.

SURROUND

Turn surround sound On / Off

SPDIF MODE

Select the Coaxial output mode.

16

CHANNEL SETUP

ANTENNA
TYPE

Select the Antenna type between Air / Cable
LCN

Select whether to use LCN to sort the channels.

AUTO TUNING

Choose the Automatic search in the submenu, select your country,
the TV will then search for all channels currently available in your
area.

DTV MANUAL
TUNING

Enter the sub menu to make
changes to the tuning for individual
channels.

PROGRAM
EDIT

Use the ▲ and ▼ buttons to select the channel you wish to edit. The

selected channel can be moved, deleted, jumped, or added to modify
your channel list.

SIGNAL
INFORMATION

Displays information about the Strength and quality of the signal for
each channel.

17

SETTINGS

OSD LANGUAGE

Set the OSD language.

AUDIO LANGUAGE

Set the audio language.

2ND AUDIO
LANGUAGE

Set the 2nd audio language.

SUBTITLE

Turn subtitles On/Off.

SUBTITLE
LANGUAGE

Set the 1st language for subtitles.

2ND SUBTITLE
LANGUAGE

Set the 2nd language for subtitles.

TELETEXT
LANGUAGE

Sets the language for teletext.

PVR FILE SYSTEM

Sets the file system used when recording within the PVR.

ENVIRONMENT

Change the mode between “HOME MODE” and “SHOP

MODE”

BLUE SCREEN

Turn the blue screen (when no reception) on and off.

RESET

Reset the TV to factory defaults. A dialogue box will request
confirmation before reset.

18

TIME

Date / Time

Shows the current date and time

Sleep time

Allows the system sleep time to be set.

Menu Time

Select how long the menu will be displayed on the screen without input

Standby Time

Select how long until the TV goes into standby when no input.

LOCK

Lock System

Allows the system lock to be activated and deactivated.

Set Password

Enter to set a password for the lock

Block Program

Enter to select a program to block.

Parental
Guidance

Enter to set the parental guidance level.

Button Lock

Press to lock the controls

Hotel Mode

Enter to set Hotel Mode

19

LAUNCHER

Press the HOME button on the remote to enter the launcher.
Press the DOWN button to select the icons at the bottom of the screen, then use the left and

right buttons to move between the TV, APP and MEDIA sections of the launcher.
Once the required section has been chosen, press the UP button to enter the section
Press the EXIT button to exit the launcher.

TV SECTION

Use the left and right buttons to change between the different input sources. Press the ENTER
button on the remote to select the input source in the centre of the screen.

APP SECTION

ALL APP

View all apps installed on the TV

FILE

Open the File manager to view files saved on the TV

BROWSER

Use to access the internet.

SETTING

Access and modify the Android settings.

20

SETTING

Network

Configure Network Settings

Apps

View and remove apps installed on the TV

Storage and reset

Gives storage information and the option to reset SMART
features to factory defaults

About

System Info

Date and Time

You can make the adjustment to the date and time;

Language

You can change the language that is displayed

Keyboard

Configure the keyboard

MEDIA

Within Media you can view Video, Audio and Pictures that have been saved to the TV or
inserted memory stick.

21

TECHNICAL SPECIFICATION

Note: Due to continued product development the specification shown above may change
without notice.

Product Model

eiQ-43UHDT2SMH-V2

Screen Size

43” Diagonal

Aspect Ratio

16:9

Power Supply

AC 100-240V, 50/60Hz

Power Consumption

95W

TV System

PAL DVB-T2/-T/-C

(There is no DVB-C signal in

some Countries or Areas.)

Audio Output Power (Internal)

8Wx2

Input Terminal

Antenna Input

x 1

USB Input

x 2

HDMI Input

x 3

VGA Input

NO

PC AUDIO Input

NO

Audio Input ( L/R)

NO

Video Input

x 1 (Mini)

YPbPr Input

x 1 (Mini)

RJ45 Input

x 1

CI card In

YES

SCART In

YES

DC In (12V)

NO

CARD SLOT

NO

Output Terminal

Earphone

x 1

Audio Line Out( L/R)

NO

Video Output

NO

Optical

x 1

Coaxial out

NO

Working Temperature

0°C ~40°C

Working Humidity

20% ~ 80% Non-condensing

22

SUPPORTED SIGNAL MODES

YPbPr MODE

Resolution

Horizontal Frequency (Khz)

Vertical Frequency (Hz)

480i

15.734

59.94

480p(720x480)

31.468

59.94

576i

15.625

50.00

576p(720x576)

31.25

50.00

720p(1280x720)

37.50

50.00

45.00

60.00

1080i

28.13

50.00

33.75

60.00

1080P(1920x1080)

67.50

60.00

56.25

50.00

HDMI MODE

Resolution

Horizontal Frequency (Khz)

Vertical Frequency (Hz)

480p

31.468

59.94

576p

31.25

50.00

720p

45.00

60.00

1080i

33.75

60.00

1080p(1920x1080)

67.50

60.00

2160p(3840x2160)

67.50

30.00

2160p(3840x2160)

135.00

60.00

 When the signal received by the display is not within the allowed range, a warning message will

appear on the screen.

 You can confirm the input signal format onscreen.

23

SIMPLE TROUBLESHOOTING

If the display fails or the performance changes dramatically, check the display in accordance
with the following instructions. Remember to check the peripherals to pinpoint the source of
the failure.

Symptom

Solution

Power cannot be turned
on. (Power indicator does
not illuminate.)

-Check that both ends of the power cable are plugged into the
socket appropriately and the wall socket is operational

No Input Signal message
appears.

-Check that the aerial cable is connected properly.

-Check that the power of the relevant peripherals is turned on.

-Check that the selected source matches the input.

The remote control does
not function properly.

-Check the batteries are not drained.(Use new batteries.)

-Check that the remote control is within the operating range.

-Check that the remote control is pointed to the remote control
window on the display.

-Check that there are no obstacles between the remote control
and the remote control window.

Flashing spots or stripes
appear on the screen.

-Check that there are no emission (Car, HV cable or
Neon lamp) or other possible interference sources.

Image colour or quality
deteriorates.

-Check that all the video settings are adjusted
appropriately, such as brightness, contrast, colour etc.

-For more information about video settings, refer to OSD
Functions

Screen position and size
are incorrect.

-Check that the screen position and size is adjusted
appropriately.

Image or colour is
incorrect.

-Check that the signal line is connected properly. -When
connecting to a PC, you can change the resolution of the PC
to acquire the correct image. The discrepancy of the PC
output signal may affect the display of the image.

Display warning
message.

-Check that the input signal line is properly fixed.

-Select the correct input signal.

-For more information, refer to Supported Signal Modes

24

PRODUCT DISPOSAL

Do not dispose this product as unsorted municipal waste. Collection of such waste
must be handled separately as special treatment is necessary.

Recycling facilities are now available for all customers at which you can deposit your old
electrical products. Customers will be able to take any old electrical equipment to participating
civic amenity sites run by their local councils. Please remember that this equipment will be
further handled during the recycling process, so please be considerate when depositing your
equipment. Please contact the local council for details of your local household waste recycling
centres.

electriQ UK SUPPORT

Complete online support form on www.electriQ.co.uk/support

Service Line: 0871 620 1057

Office hours: 9AM - 5PM Monday to Friday

Unit J6, Lowfields Business Park,

Lowfields Way, Elland

West Yorkshire, HX5 9DA