ElectriQ EGH20AW, EGH20AWB User Manual

USER MANUAL

2.0 KW DESIGNER

GLASS PANEL HEATER

EGH20AW / EGH20AWB

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Please read this user manual before using this heater and keep it safe for future

reference.

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CONTENTS

SAFETY INSTRUCTIONS

3

SETTING THE UNIT UP

5

PRODUCT OVERVIEW

6

CONTROL PANEL

6

DISPLAY

7

QUICK USE GUIDE

7

SETTING THE DAY AND TIME

7

OPERATION

8

TIMER

9

SETTING UP THE APP

10

USING THE APP

16

CLEANING AND MAINTENANCE

21

TROUBLESHOOTING

21

TECHNICAL SPECIFICATIONS

22

SUPPORT

22

PRODUCT FICHE

23

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SAFETY INSTRUCTIONS

IMPORTANT

• Carefully read the instructions before operating the unit

• This appliance is for indoor use only.

• Rating: This unit must be only connected to a 220-240 V / 50 Hz earthed outlet.

• Installation must be in accordance with the regulations of the country where the

unit is used.

• If you are in any doubt about the suitability of your electrical supply have it checked
and, if necessary, modified by a qualified electrician.

• This heater has been tested and is safe to use. However, as with any electrical
appliance - use it with care.

• Disconnect the power from the unit before dismantling, assembling or cleaning.

• Avoid touching any moving parts within the appliance.

• Never insert fingers, pencils or any other objects through the guard.

• This appliance can be used by Children aged from 8 years and above and persons

with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be carried out

by children.

• Children aged from 3 years and less than 8 years shall only switch on/off the

appliance provided that it has been placed or installed in its intended normal
operating position and they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved. Children
aged from 3 years and less than 8 years shall not plug in, regulate, or clean the

appliance or perform user maintenance.

• Children under 3 years should be kept away unless continuously supervised.

• Some parts of this product can become very hot and cause burns. Particular

attention has to be given where children and vulnerable people are present.

• Do not clean the unit by spraying it or immersing it in water.

• Never connect the unit to an electrical outlet using an extension cord. If an outlet

is not available, one should be installed by a qualified electrician.

• Never operate this appliance if the unit, cord or plug is damaged. Ensure the power
cord is not stretched, exposed to sharp object/edges, or routed under the unit.

• Any service other than regular cleaning should be performed by an authorised
service representative. Failure to comply could result in a voided warranty.

• Never use the plug as a switch to start and turn off the heater. Use the provided
power switch on the rear of the unit.

• Do not use an external timer.

• Do not cover the air inlet or outlet, or place items close to the unit which may restrict

airflow, as this may present a fire risk.

• The heater must not be located immediately below a socket outlet.

• Always ensure the unit is secure before operation. Do not use on unstable or

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uneven surfaces and if wall-mounted, it must be securely attached to a suitable

wall.

• Do not move or tilt the unit.

• Avoid keeping the unit in direct sunlight for a long period of time.

• The heater is designed to be used at temperatures above -20°C. If it is exposed

to temperatures below this, it must be allowed to warm above this level before

operation.

• Do not attempt to repair, disassemble or modify the appliance. This unit contains
no user-serviceable parts.

• Always unplug or disconnect the appliance from the mains power supply when not
in use, or when moving or cleaning it. Do not pull the cord to unplug the heater.

• Keep the heater clean. Do not allow any object to enter the ventilation or exhaust
opening as this may cause electric shock, fire, or damage to the heater.

• Do not use the appliance for anything other than its intended use. It is designed
for domestic indoor use only.

• There may be a trace of odour during the first few minutes of initial use, or after a
period of storage. This is normal and will quickly disappear.

• This appliance has hot and arcing or sparking parts inside. Do not use it in areas
where gasoline, paint, or any flammable liquids are used or stored.

• Never locate this appliance where it may fall into a bathtub or otherwise become
exposed to water.

• This appliance is IP24 rated, and so can be used or installed within a bathroom as
long as the appliance and its cables are not within Zones 0-2.

• If used within a bathroom, the circuit must be protected by a suitable RCD to
prevent electric shock.

• Do not allow the appliance to be submerged or sprayed with water.

• If the unit is wall-mounted, it must be installed in accordance with current

regulations for the area of installation. If unsure, professional advice should be

sought.

• The remote contains a lithium battery, keep out of reach of small children. Seek
medical advice if swallowed.

• To prevent battery leakage: Remove the battery from the remote if exhausted or
before long periods of storage.

• WARNING: To reduce the risk of fire or electrical shock, DO NOT use this

appliance with any solid-state Speed Control Device or any variable speed

controllers.

ENERGY SAVING AND UNIT SAFETY PROTECTION TIP

• Do not cover or restrict the airflow. Do not use in a dusty environment.

• For safety and maximum performance, when the castors are fitted the minimum

distance from a wall or objects should be 50cm.

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SETTING THE UNIT UP FOR USE

The appliance can be wall-mounted using the supplied mounting brackets, or alternatively
can be set up as a portable heater using the supplied legs and castors. It is important that

the unit is only operated if it is wall-mounted or has the castors fitted.

ATTACHING THE FEET

1. Turn the heater upside down.

2. Put the feet in position and align the
screws with the holes on the underside of
the feet.

3. Insert the screws into the feet, and fully
tighten.

4. After the installation is complete, turn the
heater the right way up.

WALL MOUNTING

The heater must be installed at least 15cm from the floor and 50cm from the ceiling.
IMPORTANT: Before drilling, ensure that no wires or pipelines are behind the wall to prevent

damage.

1. Measure the distance between the 3 wall
hanging holes on the rear of the heater

2. After double-checking the measurements mark

their position on the wall, using a pencil. We
would advise using a spirit level to ensure all

markings are square and level.

3. Once you are happy with the position of the

marks, drill 8mm diameter holes using a suitable

drill bit

4. Insert the wall plugs into the holes. Please note depending on the wall type; alternative
fixings may be required. Ask for professional advice if unsure.

5. Insert the supplied long screws into the wall plug ensuring that the screw head is
protruding by 5~10mm.

6. Hang the heater onto the screws, ensuring all screws engage with the relevant slot on
the rear of the heater.

7. Push the heater to the side so that screws move through the channel on the brackets to
secure it in position.

.

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CONTROLLING THE HEATER

STANDBY BUTTON

UP
BUTTON

PROGRAM

BUTTON

MODE BUTTON

TIMER BUTTON

DOWN
BUTTON

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OPERATION

SWITCHING ON THE HEATER

Plug the heater into the power supply and turn on the power switch (on the side of the
unit). You will hear a sound. This indicates that the power supply is now connected.

The LED display will illuminate when the POWER button is pressed.

QUICK USE GUIDE

1. Switch the unit on using the main power switch on the side of the unit. The heater
will make a sound, and the display will flash.

2. Press the STANDBY button to turn on the heater. The display panel will light up,
and the unit will start to operate with the default settings.

3. Set the current day and time.

4. Use the UP and DOWN buttons to change the desired temperature, and the MODE
button to change between High Heat, Low Heat and Anti Frost modes.

SETTING THE DAY AND TIME

1. With the appliance turned on, hold the TIMER button for 3 seconds until the hour
value starts to flash.

2. Change the hour value using the UP and DOWN buttons.

3. Hold the TIMER button for 3 seconds to confirm the hour value.

4. Change the minute value using the UP and DOWN buttons.

5. Hold the TIMER button for 3 seconds to confirm the minute value.

6. Change the day shown on the day indicator using the UP and DOWN buttons.

7. Leave the unit for 5 seconds and the day and time will be saved.

DAY

TIMER OFF

INDICATOR

CHILD

LOCK

INDICATOR
TEMPERATURE

COUNTDOWN

TIMER MODE

HIGH HEAT

MODE

LOW HEAT

MODE

ANTI – FROST
MODE

OPEN

WINDOW

DETECTION

HEATING

ON

TIMER ON

INDICATOR

WIFI INDICATOR

7 DAY TIMER

MODE