Premium Low Energy Dehumidier &
Air Purier with UV and Plasma Ioniser
Smart WIFI App and Remote Controlled
CD25PRO-LE - 25 litres per day
USER MANUAL
Thank you for choosing ElectriQ
Please read this user manual before using this innovative Dehumidifier
and keep it safe for future reference
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals
DISPLAY
Safety Instructions 02
Installation 04
Parts
05
Control Panel 07
Quick reference guide 10
Remote Control Features 13
How to Connect to WiFi 15
Positioning 16
Water Drainage
16
Care and Maintenance 18
Frequently Asked Questions 19
Troubleshooting 20
Technical Data 21
CONTENTS
01
Carefully read the instructions before operating the unit.
This appliance is only intended for use in an indoor domestic environment. Any other
use is not recommended by the manufacturer and may cause re, electrical shocks or
other injury to user or property.
Rating: This unit must be connected to a 220-240 V / 50 Hz earthed outlet.
Installation must be in accordance with regulations of the country where the unit is
used.
If you are in any doubt about the suitability of your electrical supply, have it checked
and if necessary modied by a qualied electrician.
This dehumidier has been tested and is safe to use. However, as with any electrical
appliance - use it with care.
Disconnect the power plug from the socket before dismantling, assembling or cleaning.
Avoid touching any moving parts within the appliance.
Never insert ngers, pencils or any other objects though the guard.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities. It is also not intended for use by those with
a lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
Do not leave children unsupervised with this appliance.
Do not clean the unit by spraying it or immersing it in water.
Never connect the unit to an electrical outlet using an extension cord. If a power outlet
is not available, one should be installed by a qualied electrician.
Never operate this appliance if the cord, power adapter or plug is damaged. Ensure the
power cord is not stretched or exposed to sharp object/edges.
A damaged power supply cord should be replaced by the manufacturer or a qualied
electrician in order to avoid a hazard.
Any service other than regular cleaning or lter replacement should be performed by an
authorized service representative. Failure to comply could result in a voided warranty.
Do not use the appliance for any purpose other than its intended use.
Do not tilt the unit while in use. The unit is designed to work only in a vertical position.
This dehumidier must always be stored and transported upright, otherwise irreparable
damage may be caused to the compressor; if in doubt we suggest waiting at least 24
hours before starting the unit.
Avoid restarting the dehumidier unless 5 minutes have passed since being turned off.
This prevents damage to the compressor.
Never use the mains plug or an external timer as a switch to start and turn off the
dehumidier. Only use the provided ON/OFF button located on the control panel.
Always place the unit on a dry and stable surface.
The appliance should not be installed in a laundry or wet room where the humidity is
higher than 85% RH.
Do not dry laundry directly above the unit. To prevent water entering the dehumidier,
laundry should be placed at least 1 meter away from your dehumidier.
Important
SAFETY INSTRUCTIONS
02
Do not place the unit next to heat sources (e.g. electrical res, replaces, etc.)
Avoid mishandling the dehumidier. Dropping or throwing the unit can cause damage
to its internals and increases the risks of operating it.
Do not store or use gasoline, petrol, paint, solvents or other flammable vapours or
liquids in the vicinity of this dehumidier or any other appliance.
This dehumidier must not be used in spaces where there is a high concentration of
gases, solvent or other volatile organic compounds; in very dusty environments; in any
domestic, commercial or industrial environment where air composition is ammable.
Do not cover or restrict the airow from the outlet or inlet grills. Do not operate and
follow the troubleshooting procedure if the self-opening louvers do not open on power
on.
For maximum performance the minimum distance from a wall or objects should be 20
cm.
Keep the lters and grilles of the unit clean. Under normal conditions, the lters and
grilles should only need cleaning once every three weeks (approximately).
Since the lters remove airborne particles, more frequent cleaning may be necessary
depending on the air quality. Vacuum both the mesh and optional carbon lters and
wash the mesh lters with hot soapy water and dry them before placing them back in
the unit.
Quick visual safety guide on where or when not to use your dehumidier
Exposed to the
weather outdoors
On an extension lead
may become
overloaded
Where it may be
damaged by
chemicals
Near water
Where the power cable
may be damaged
Where there is a risk
or interference by
foreign objects
If the power cable
wires are frayed or cut
On a slope or
uneven surface
This product is not
made for DIY repair
Where small children
may be left
unattended
Where there is risk
of re or close to a
naked ame
If there is a risk
of water faling on the
unit
Energy Saving and Unit Safety Protection Tips
03
Installation
Remove any water from the water tank before starting the unit. In order to save energy, do
not open windows or doors while the unit is running. Place the unit on a hard / at surface.
On rst use run the unit continuously for 24 hrs.
To reduce noise levels:
Place a piece of carpet or a rubber mat under the unit to reduce any vibrations while the unit
is running.
CD25PRO-LE dehumidifiers use compressor technology to extract water from the
environment. Compressor dehumidiers are ideal for normal domestic or ofce environments
which are heated during the winter months and maintain temperatures above 12-15⁰C.
They are easy to move around on castors. With their intelligent logic they are designed to
remove unwanted humidity while minimising operating costs. The CD25PRO-LE feature an
intelligent humidistat which is adjustable in increments of 5% from 35-80% RH giving you the
ability to ensure your room is not dried too much and power is not wasted.
Features :
Your dehumidifier belongs to the electriQ low energy premium range of dehumidifiers
featuring low power consumption, power saving logic and advanced air purication option.
Easy to use controls
Low energy only uses a fraction of the electricity of similar dehumidiers
Great for up to 5 bed houses
Cost effective way to combat mould, condensation and damp
Dries laundry more efciently than a tumble dryer
Designed to complement any modern space
High and low fan speed selection, allowing the user to choose between running quietly
and maximum water extraction
Anti-dust self-closing oscillating louvres for improved air ow
Castors for improved mobility
Intelligent CPU controlled digital humidistat with 35-80% RH and room humidity display
24 hours start / stop timer
Tank operation or permanent drainage option with splash proof tank
Tank full alarm & auto-stop function
Air purier function with plasma Ionizer and UV sterilization
Remote control with integrated humidistat and follow me function which adjusts the
operation of the unit according to where the remote is situated, the remote acts just like a
humidity/ temperature sensor.
App control, allowing the unit to be remote scheduled and settings to be changed from
Android and Apple Phones – great for caravans, holiday homes, museums, children
rooms, ofces etc.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
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16.
04
PARTS
Water tank
Louvres
Air outlet
Control Panel
Handle
Castors
Pre-lter/activated
Carbon lter
(Optional)
Continuous
Drain Port
Power cord
05
Activated carbon lter (Optional)
HEPA FILTER
6 stage dual action dehumidier and purier great in improving indoor air quality
Antibacterial
filter
Polluted
Humid
air
Clean dry air
HEPA
filter
Activated
Carbon filter
Ioniser
Dehumidifier
UV light
ACCESSORIES
06
CONTROL PANEL
Child Lock Down Up Mode
Timer Oscillation UV Ionizer Power
POWER Button
Turns the appliance on and off.
MODE Button
Select the mode of the unit between: SMART / HIGH / LOW / and FAN. The
unit will default to SMART mode the rst time it is switched on and remains
in this mode until another option is chosen.
SMART Mode – Target humidity set to 50 – 55% relative humidity and
the fan is automatically adjusted depending on current humidity level. The
target humidity cannot be changed in this mode.
HIGH/LOW Mode –Select the Fan speed, the desired humidity can then be
adjusted using the Up and Down Buttons.
FAN/ Air purier Mode – No moisture will be extracted in this mode, which
when used with filters will purify the air. The UV and Plasma ionizer can
also be used in this mode to further improve the quality of air processed.
CHILD LOCK Button
Hold this button for 3 seconds to activate or deactivate the child lock. While
activated, the control panel on the unit will note respond to any presses.
Please note the child lock is only available when the remote screen is on.
07
OSC
OSC. Button (oscillating function)
There are three different options, 45, 90 degree and swing, the louvers
will move in swing mode or be xed in selected position. Use 45 degree or
swing when using the Laundry mode.
UV
UV Light Button ( For air purication)
To select "UV", press the "UV" button and the indicator light to the right of
the button will illuminate. The germicidal UV light improves the air quality by
destroying germs, bacteria, fungi.
PLASMA
IONISER
PLASMA IONISER Button (ionization function)
To activate the ionizer press the Plasma Ioniser button. The LED to the
right of the button will illuminate to show the mode is active. The ionizer can
refresh the air while killing viruses, dust mites, mould and airborne allergens.
HUMIDITY SETTING Buttons
Press UP / DOWN buttons to select the desired relative humidity level. The
default relative humidity is 55%. When a relative humidity of 35% is selected,
the compressor will not stop until the water tank is full. Please note these
buttons will not adjust the desired humidity in smart mode.
TIMER
TIMER Button
When the button is pressed, the led to the left of the button will illuminate
to show the mode has been activated. The timer can be turned off again by
pressing the timer button. The indicator LED will then turn off. The Timer can
be used in 2 different ways
Delayed power-on: With the unit in standby, activate the timer mode and
use the "UP" and "DOWN" buttons to select in how many hours time you
require the unit to start.
Delayed power-off: With the unit turned on, activate the timer mode and
use the "UP" and "DOWN" buttons to select in how many hours time you
require the unit to turn off.
DEFROST
INTELLIGENT DEFROST
The appliance will defrost automatically as programmed once the coil sensor
detects the temperature is too low, to prevent ice from building within the
unit. The defrost indicator will light up to show this mode is active. Once the
defrosting process has finished, the appliance will recover to its previous
running mode.
TANK FULL
TANK-FULL
If the water tank is full, the indicator light will flash, please empty the
water tank to continue operation. The light will also illuminate if the tank is
incorrectly tted.
OPERATION
OPERATION
The Operation light will illuminate when the compressor within the unit
is running to extract moisture from the air. Please note this may not light
up immediately when the unit is started, and will go out when the desired
humidity is reached.
08
Humidity Level & Timer 2 digit display
The led indicator performs the following functions:
When the unit is plugged in - It will indicate the room humidity level
When one of the humidity setting button is pressed - it will indicate the set
humidity, before reverting to showing the current humidity after a few seconds
When the timer button is pressed it will indicate in how many hours the timer
function will operate, before reverting to showing the current humidity after a
few seconds
Notes: When the humidity level is outside the normal operational parameters the display will
show LO or HI. If ambient humidity is lower than 20%, it will show “LO” If ambient humidity
is higher than 90%, it will show “HI”. The dehumidifying function will be deactivated until the
humidity has re entered the normal range to prevent damage to the unit.
Optional carbon lter (air purication function)
Take out the carbon lter from bag and insert it on the lter. It is suggested to hoover the
carbon lter every 2-3 weeks and change them every 3-6 months to always keep the room
fresh and odour free.
(01) (02)
09
Power Button Press the power button to turn the dehumidier on and off.
Swing control Button Press once to make the louvres swing and press again
to lock at 45 degrees, press again to lock at 90 degrees. Do not operate the unit if the self-
opening louvers do not open when the unit is powered on.
Timer Button: Press the timer button then use buttons
to adjust the timer (1-24 hrs, start/ stopping timer). In power on mode the set number
will represent the number of hours the unit will run for before turning off. This will remain
unaffected if unit goes in to defrost mode or the tank is emptied than reinserted. In standby
mode the set number represents the period in hours after which the unit will start. To
cancel the timer press the timer button again.
SMART Mode: This is designed for maximum convenience as it
maintains the room at an ideal domestic environment humidity
level of 50-55% RH while saving electricity. This is the default
mode and is recommended for most users.
The compressor will work until the desired humidity is reached
and then will stop;
Low Fan Mode: The fan will move the air around the room ensuring the entire air in the
room is processed and the relative humidity correctly measured. This mode gives you
the ability to adjust the desired humidity, while running the fan at a lower speed.
High Fan Mode: The fan will move the air around the room ensuring the entire air in
the room is processed and the relative humidity correctly measured. This mode gives
you the ability to adjust the desired humidity, while running the fan at the high speed.
Allowing more air to pass over the coils than in low fan speed.
Laundry Mode: for the dehumidifier to operate continuously with maximum water
extraction until the tank is full, set the unit to High Fan mode and set the desired
humidity level to 35%-50% RH. 35% is very dry and the unit will work until water tank is
full as 35%RH is hardly achievable in UK domestic environment. The louvres should be
set to either swing mode or to 45 degrees directing the airow onto clothes / laundry.
Do not place clothes directly over the dehumidier vents. Make sure that there are no
obstructions to either the hot air exhaust air ow, or the air inlet. For best results place
the laundry within 1.5 meters of the dehumidier.
QUICK REFERENCE GUIDE
OSC
TIMER
10
Please Note: If a permanent drainage pipe is fitted, the unit will not stop operation.
Setting the desired humidity to around 35% is good for a drying boost, on the units initial
run, or in emergencies. It is not recommended to use it with these settings for normal
operation in domestic/ ofce environment over a long period of time, as the air may become
uncomfortably dry.
For allowing more moisture in the air, press the humidity button to set to a higher percentage
value (e.g. 60-70%).
Humidity set to 50-55% RH - Recommended setting, great for domestic operation and dry
storage.
Humidity set to 60% RH - Great for personal comfort and applications where 50% RH is
considered too dry.
Humidity set to 70% RH - Ideal for unoccupied properties or where an economical run is
needed without the need to go drier than 70% RH
11
Tank Full Light
The red light will illuminate and the unit will beep when the tank is ready to be emptied, or
if the water tank is incorrectly inserted. The water level control will shut off the dehumidier
until the empty tank is replaced in its proper position
Auto Defrost
The appliance will defrost automatically as programmed once the coil sensor detects
temperature is too low in order to prevent ice building inside the unit. When frost builds up on
the evaporator coils, the compressor will cycle off and the unit will go in to defrost mode. The
defrost indicator led will turn on to show defrost mode is active. Normal operation will resume
after the defrost mode has completed.
Humidistat control and fan/ compressor operation
When the selected humidity is 2% lower than the user selected humidistat setting; the
dehumidier’s compressor will be shut off automatically but the fan will still move to ensure
air is not stale in the room. The unit will use only a minimal amount of energy in fan mode.
When the humidity is equal or higher than user selected humidity the compressor will restart
once the 3 minutes delay compressor protection expires.
Auto-Restart (on some models)
If the unit stops unexpectedly due to the power cut, it will restart with the previous function
selected automatically when the power resumes.
Power
After the unit has stopped, it is not recommended to resume operation for at least 10
minutes. This is to protect the compressor. Operation can resume after this period lapses.
When the unit is restarted there is a 3 minutes delay before compressor will start, to help
prolong the life of your purchase.
Lightweight Portable Design on castors
The dehumidier is built to be compact and lightweight. The castors on the bottom of the
unit make it easy to move from room to room. Your dehumidier is an advanced micro-CPU
controlled device capable of self-diagnostics. The LCD display may also show the error and
protection codes.
Other features and Indicators
12
As well as containing an independent humidistat, allowing the humidity of the room to be
measured away from the dehumidier, the remote control contains many of the same buttons
as found on the main unit, as well as a few other features.
REMOTE CONTROL FEATURES
DISPLAY
OSC
Mode
UV
ON/OFF
Display
(FAN) Ventilation
(HIGH) Strong Dehumidication
Laundry
Auto
UV light
Ioniser
Display
louver swing
angle
Timer
(LOW) Weak Dehumidication
13
Buttons on the Remote:
ON/OFF Button – Turns the dehumidier on and off.
Mode Button - Select the functions of the unit between: SMART / LAUNDRY / HIGH /
LOW / and FAN. The mode selected will be displayed on the left hand side of the screen on
the remote. The laundry function is only available through the remote, and sets the desired
humidity to 35%, to ensure the maximum amount of moisture is removed from the air.
OSC Button – Allows you to choose the position of the louvres between 45, 90 degree and
swing. Repeatedly press the button to go through the options. The option chosen will be
shown on the bottom right of the screen on the remote.
UV Button – Turns on the germicidal UV light to destroy germs, bacteria and fungi in the air.
The UV icon will show at the bottom of the remote’s screen when activated.
Timer Button – Press this, and then use the remote’s up and down buttons to select the
duration of the timer. When the unit is switched on, the unit will turn off when the timer has
elapsed, and if it is switched off, the unit will turn on when the timer has elapsed. The timer
can be deactivated by pressing the timer button again.
Turn on/off the LED light on the dehumidier - When the dehumidier is running, press
the DISPLAY button on the remote, the LED lights on dehumidier will be turned off. The
same can be done to turn the lights back on. This does not affect the operation of the
dehumidier.
ION Button – Turns on the Plasma Ioniser. The ionizer can refresh the air while killing
viruses, dust mites, mould and airborne allergens. The ioniser Icon will be displayed on the
remote when this feature is operational.
UP and DOWN Buttons -- These are used to select the desired humidity within the room.
When pressed the display will show the currently set humidity and the up and down buttons
can be used to change the desired humidity. While the humidity settings are displayed on the
remote (rather than the current relative humidity) the Set icon will be displayed on the remote.
The Set
Set
icon will turn off when the remote reverts to showing the relative humidity of
the room.
14
Other Features on the remote:
Room temperature / humidity display – Your smart remote includes an inbuilt humidistat,
allowing the humidity of the area to be measured from the remote. The humidity reading
shown on the remote is the one measured by the remote, rather than transmitted from the
dehumidier.
Please note: This sensor works on natural airow, and as such it will take more time than
the dehumidier to reach an accurate reading. Due to this and the different positioning of the
remote the reading on the remote may differ from the gure shown on the dehumidier.
“FOLLOW ME” Mode – The dehumidier will work from the humidity reading taken by the
remote, rather than from the dehumidifier itself. To do this, the remote sends a humidity
reading to the dehumidier each hour, which is then compared against the current setting,
to decide whether the dehumidier should be operating. To activate this mode press the up
and down arrows on the remote at the same time, the icon will ash to show the mode is
running
Please note: When FOLLOW ME is on, the head of remote control should be pointed towards
the dehumidier and should be usually no more than 3 meters away from it. (e.g. you have
a damp spot in the house and you want to monitor the humidity in that spot or next to a child
bed instead ). The follow me mode will fail if the remote is not positioned correctly towards
the dehumidier. Before activating follow me mode please ensure that you can operate the
unit via remote control from where the remote is placed. Low battery will also affect the follow
me mode.
How to connect the dehumidier to WIFI
Ensure that your dehumidier is in an area which receives good reception from your home
WiFi Router. Turn on the power to the dehumidier, so that the dehumidier is working then
press and hold the mode button on the dehumidifier, and release it after the
dehumidifier has beeped 3 times. The unit is now ready to connect to your Wifi network.
Please follow the smart App manual for further details on setting up and using the Smart
App.
15
POSITIONING THE DEHUMIDIFIER
A badly positioned dehumidier will have little effect. In positioning the dehumidier please
ensure circulation of the air in not restricted around
the unit. At least 20 cm space should be allowed
around the unit.
This dehumidier is designed for indoor residential
/ small ofce applications only and any commercial
or industrial use will invalidate the warranty.
Use the dehumidifier in an enclosed area for
maximum efficiency. Close all external doors
and windows to create an effective operating
environment. Do not use outdoors.
Your electriQ dehumidifier will begin to protect
your space from the harmful effects of excessive
moisture as soon as it is turned on. Excess moisture is dispersed throughout your home.
For this reason, the dehumidier should be positioned in a central and clear location so that
it can draw this moist air towards it from all over the home. A warm hallway or landing is an
ideal position for your dehumidier. If possible, leave interior doors ajar to allow air circulation
between rooms.
Alternatively, if you have a serious problem in one area you can begin by positioning the
dehumidier in that area and moving it to a more central location at a later date. Please note
the unit should not be placed directly against a radiator or other heat source. When positioning
your electriQ dehumidier, ensure that it is placed clear of any obstacle that may limit the air
movement, and it should be placed on a dry at surface.
Please Note: Do not force castors to move over carpet or uneven surfaces, nor move the unit
with water in the tank as it may tip over and spill.
WATER DRAINAGE
20cm
20cm
When the water tank is full, the unit will stop automatically. When this happens the TANK
FULL red light will show on the control panel.
Note: Only empty the water tank when it is full or before moving or storing the unit.
There are two ways to dispense collected water.
Use the internal water tank.
When the tank is full, the unit will automatically stop running,
and the Full indicator light will flash. Grip the tank by its handle
securely, and carefully pull out. Empty the water tank and reinsert
it into the dehumidifier. The tank must be in place and securely
seated for the dehumidier to operate again. The dehumidier will
re-start when the tank is restored to its correct position.
16
Do not remove the water tank immediately after the unit stops. Please wait a while to
avoid the water dripping into the unit and causing damage.
Only empty the water tank when it is full or before moving or storing the unit.
Do not rest the tank on the oor because the bottom of the tank could be uneven and
tank may fall and cause the water to spill.
When you remove the tank, do not touch sensors or any parts which are situated
behind tank. Doing so may damage the product. Be sure to push the tank gently all the
way into the unit. Banging the bucket against anything or failing to push it securely into
place may cause the unit not to operate.
Do not remove or damage the oat switch in the water-tank, otherwise the machine will
stop working.
Please make sure the water tank cover is put back into place correctly before the water
tank is reinserted.
If the water-tank is inserted incorrectly, the tank full indicator will flash. Remove the
water tank and reinsert to turn the indicator off and resume normal use.
At all times, avoid water entering the unit. It may cause an electrical hazard and
damage the unit.
NOTES:
This dehumidier has a continuous drain hole that can be connected to a plastic pipe with a
15 mm inner diameter (Not Supplied). Water can be automatically plumbed in or drained into
a sink, a larger receptacle or through the wall into an outside drain. Please follow the steps
below to set your unit up for continuous drainage.
Set up continuous drainage
Cut off the cover for the continuous drain on the back of the unit.
Pull out the water tank and connect a water tube of inner diameter 15mm to the drain
connector, and ensure the connection is tight * Please note, the water tube is not
supplied with the unit.
Return the water tank back into position within the unit.
1.
2.
3.
17
This unit uses gravity fall to dispose water hence the drain should be lower than the
dehumidier water outlet. Be sure to run the water pipe downward and let the water ow out
smoothly. Do not kink or bend the pipe.
NOTE: When the continuous drain feature is not being used, reverse the pipe installation, to
start the water collecting in the water tank.
The permanent drain can be used in conjunction with a water pump (e.g. when draining from
a cellar) to lift the water upwards.
Always shut off the unit and unplug it from the mains before cleaning or performing any
maintenance. When it is not in use for long periods, it is advisable to remove the plug from the
power socket. Do not use chemical solvents (such as benzene, alcohol or gasoline) as they
may cause irreversible damage to the unit.
Filter Cleaning
The Air-inlet may gather dust easily, please clean it often with a soft, damp cloth. If the
lter is covered by dust, the airow and the performance of the unit will be affected, it may
even cause damage to the unit. We recommend that you regularly clean the filters. The
dehumidier must be disconnected from the socket before maintenance and the lters must
be allowed to fully dry before re use.
CARE AND MAINTENANCE
Remove the lters from the unit, and tap the dust away.
Clean the carbon (Optional) and the mesh lter with a vacuum cleaner or soft-brush.
If dirt and grease is accumulated wash the mesh lter in hot soapy water.
Replace the lters in position as shown in the diagram.
1.
2.
3.
4.
Clean the Grille and Case
Use water and a mild detergent to clean the washable mesh
filters. Do not use bleach or abrasives. Do not splash water
directly onto the main unit. Doing so may cause an electrical
shock and can lead to the insulation to deteriorate, or cause the
unit to rust. The air intake and outlet grilles get soiled easily,
so use a vacuum attachment or soft brush to clean. Wipe the
dehumidier body with a soft damp cloth or kitchen towel.
Note: Never use the unit without the antibacterial mesh dust lter. The active carbon lter is
optional and should be replaced if necessary after 1-1 ½ years of usage.
18
Clean the water tank
Every few weeks, clean the tank to prevent growth of mould, mildew and bacteria. Partially ll
the tank with clean water and add a little mild detergent. Swish it around and than empty the
tank and rinse. NOTE: Do not use a dishwasher to clean the tank. After cleaning and drying
the tank must be reinserted securely into dehumidier in order to restart operation.
End of Season Maintenance
：
1. Empty and clean the water tank.
2. Clean the unit and the lters as per cleaning procedure above.
3. Coil the power cord on the special cord storage rest at the back of the unit.
4. Cover the unit and keep it in a dry place.
Power Cord Maintenance and Replacement
If the power cord is damaged, it could cause a short circuit or become a fire risk. Please
avoid pulling the cord, twisting or pressing it and keep it away from pets. If the power cord
is damaged, power the unit off and unplug it immediately. Contact an electrician or service
centre for repairs; do not attempt to repair the unit yourself.
FREQUENTLY ASKED QUESTIONS
Why doesn’t the dehumidier seem to extract much water if the temperature is low?
This is a compressor dehumidifier which works best in temperatures above 15⁰C. If the
temperature is low and the air is dryer than the setting on the humidistat the unit will not
extract water. If you want to use a dehumidier for outside buildings, unheated properties,
boats or garages please check our desiccant range.
Why doesn’t the unit work /or stops suddenly?
The water tank may be full or displaced. To rectify: empty the tank and carefully place the
tank back in the unit. Also the unit may be running in dehumidifying mode with a low room
temperature. Please check if the room temperature is lower than 5⁰C. If so, the unit will stop
working while in dehumidifying mode (unit may be defrosting).
The ambient operating range is between 5⁰C and 35⁰C with a relative humidity ranging from
30% to 80%. For maximum efciency use the unit between 15⁰C and 32⁰C.
Sometimes cold and/or hot air comes out from the air outlet grill, why?
When the unit is in dehumidifying mode it absorbs humid air from room and freezes it to
reduce the humidity.
During the cold cycle there should be cold air coming out of the unit
During the hot cycle hot dry air should be coming out of the outlet grill.
19
TROUBLESHOOTING
Issue Cause Solution
Hot or cold
air being
produced
Normal Operation When the unit is in dehumidifying mode it absorbs humid air
from room and freezes it to reduce the humidity.
During the cold cycle there should be cold air coming out of
the unit.
During the defrost cycle hot dry air should be coming out of
the outlet grill.
Unit does not
operate
Is the plug properly
inserted in the
socket?
Insert the plug into the socket and turn the switch on.
Is the tank full
indicator is red?
The water tank is full, float displaced or the tank is not
properly inserted. Empty the tank, check the oat and make
sure the tank is properly inserted in unit.
Front louvres
do not open
Louvre motor is
blocked
Check if anything is blocking the louvre
Try to move gently the louvres up and down while the unit if off
If the above fails return the unit to service centre
Dehumidier
does not
extract water
Is the unit set to a
humidity level lower
than the one in the
room?
Set the humidity level on the humidistat bellow current
humidity reading.
Is the temperature
too low for water
extraction to be
efcient?
Increase temperature in the room or reposition the unit.
Is any intake grill or
discharge blocked?
Is the unit too close
to walls.
Remove obstructions and restart the unit.
Ensure a distance of at least 20 cm between the unit & walls.
Airow seems
weak
Is lter dirty or
clogged?
Please service the lters regularly as per user manual.
Unit is noisy
during
operation
Is the unit on uneven
surface?
Please place on at horizontal surface. A carpeted surface under
the unit will also help reduce the noise caused by vibrations from
the compressor
Is lter clogged? Please service the lters regularly as per user manual.
E3 or E4 Humidity sensor
error
Ensure filters are clean, and use the unit within the
prescribed humidity range. Unplug the unit, rest and plug it
back in. If error repeats, call for service centre.
E1 or E2 Temperature sensor
error
Ensure filters are clean, and use the unit within the
prescribed temperature range. Unplug the unit, rest and plug
it back in. If error repeats, call for service centre.
E5 or E6 Abnormal Coil sensor
temperature or
current
Ensure filters are clean, and use the unit within the
prescribed humidity and temperature range. Unplug the
unit, rest and plug it back in. If error repeats, call for service
centre.
Defrost light
on
Unit is defrosting Allow the unit to automatically defrost. The protection will
clear after the unit defrosts. Increase temperature in the
room if this repeats too often.
Tank full
Red light
Water tank full
notication
Tank is full or is not in the right position-- Empty the tank and
replace in the right position.
Any other malfunctions will need to be reported to ElectrIQ service centre. Do not attempt
unauthorised repairs as these may invalidate the warranty.
20
TECHNICAL DATA
Model CD25PRO-LE
Voltage 1Ph, 220-240V~ 50Hz
Dehumidifying capacity 25L/Day (30oC RH80%)
13L/Day (26.7oC RH60%)
Fan Speeds 2
Power Consumption 340W
Running Amps 1.51 Amps
Tank Capacity 5 litres
Humidity settings range 35%~80%
IP RATING IPX1
Refrigeran R134a, 230 grams
Airow m3/h 190
High / Low Pressure 1.5/0.5MPa
Max noise level dB(A) 45
Filters carbon (optional)
Dimensions mm
(WxDxH)
400*625*220
Weight kgs 15.5
GWP 1430
All information provided is for reference only. Products specications may change due to continuous
product development.
Disposal: Do not dispose this product as unsorted waste. Collection
of such waste must be handled separately as special treatment is
necessary.
Recycling facilities are now available for all customers at which you can
deposit your old electrical products. Customers will be able to take any old
electrical equipment to participating sites run by their local councils. Please
remember that this equipment will be further handled during the recycling
process, so please be considerate when depositing your equipment. Please contact the local
council for details of your local household waste recycling centres.
21
ElectrIQ UK SUPPORT
www.ElectrIQ.co.uk/support
Please, for your own convenience, make these simple checks before calling the service
line.
1. Has the unit been standing upright for at least 2 hours?
2. Is the unit plugged into the mains?
3. Is the fuse OK?
4. Switch the unit off and wait three minutes to see if the issue is resolved. Restart the unit.
5. Check if the water tank is full.
6. Was the troubleshooting guide followed?
If the unit still fails to operate call: 0871 620 1057 or complete the online form
Ofce hours: 9AM - 5PM Monday to Friday
www.ElectrIQ.co.uk
Unit J6
Lowelds Way
Elland
West Yorkshire
HX5 9DA
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