APPENDIX A .........................................................................................................17-1
17.
SM OU12HP 2-E.2 GB
i
Page 4
1.INTRODUCTION
CONTENTS
1.1 General
The new 4-5-6HP DC INVERTER ducted split unit range comprises the following RC
(heat pump) models:
• DNG 100
• DNG 125
• EMD 100
• EMD 125
• CD 140
Remote control compatibility
The units are compatible with remote controls RC3, RC4, RCW1, RCW2, RC7.
Inverter description
Unlike standard units (fix RPM) that are selected according to their nominal capacity to
overcome the maximum required load, DC Inverter units can be selected to a smaller
nominal capacity range unit.
It made possible due to the ability of inverters to reach a much higher capacity level
(indicated as Maximum Capacity) which is around 115-130% of the nominal capacity.
• Variable cooling and heating capacity from 30% to 115% (of rated capacity).
• High COP “A-B” class energy rating (Most units).
• Low noise levels.
• Pre-charged system up to 30m.
• Tubing up to 70m length / 30m height difference.
• Networking connectivity.
• Current limitation setting for circuit breaker size reduction (if required).
• Dry contact inputs:
Standby.
Night mode (for silent operation in cooling).
Power Shedding (to control maximum power consumption).
SM OU12HP 2-E.2 GB
• Dry contact output:
Alarm
Base Heater
Crank Case Heater
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INTRODUCTION
CONTENTS
• HMI Display consists of 7-segments shows system diagnostics and setup.
• Monitoring software (PC port for high level service).
• Cooling operation at outdoor temperature down to -10°C.
• Heating operation at outdoor temperature down to -15°C.
• Up to 100Pa (4-5HP) and 200Pa (6HP) External static pressure.
1.3 Indoor Unit
The DNGDCI indoor unit is a low silhouette ducted unit, and can be easily fitted to many
type of residential and commercials applications.
• Low silhouette units 300 mm height.
• High technology plastic fan and fan housing.
• Drain pool at bottom of unit with internal downward slope.
• Over-flow switch, stops compressor operation in case of a blocked drainage.
• Bended coil hydrophilic coated aluminum fins.
• 3-speed fan motor and an extra speed in case a higher external static pressure re-
quired.
• Tubing connections at the back of the unit to allow easy outlet to both sides of the
unit.
• Easy installation and service access.
• Infrared remote control with liquid display unit (LCD).
• Field options:
(1) External water pump.
(2) Airconet connection.
(3) Plenum kit for connection of flexible duct hoses at air outlet.
1.4 Filtration
• The unit is equipped with pre filters.
• Easy and versatile access, rear or bottom, can be easily adjusted by the installer.
1.5 Control
The micro processor indoor controller, and an infrared remote control, supplied as
standard, provides complete operating function and programming.
For further details, please refer to the Operation Manual, Appendix A.
1.6 Outdoor Unit
1-2
The DCI outdoor units can be installed as floor or wall mounted units by using a wallsupporting bracket. The metal sheets are protected by anti- corrosion paint work allowing
long life resistance. All outdoor units are pre-charged. For further information, please
refer to the Product Data Sheet, Chapter 2.
• Compressor mounted in a soundproofed compartment.
• Improved 3-blades axial fans for noise reduction.
• Outdoor coil with hydrophilic fins optimized for operation with R410A refrigerant.
SM OU12HP 2-E.2 GB
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• Fan grill air outlet.
CONTENTS
• Service valves” flare” type connection.
• Service ports for high/ low pressure measurement.
• Interconnecting wiring terminal blocks.
1.7 Tubing Connections
Flare type-interconnecting tubing to be produced on site.
Units can be installed with 70-meter pipe length and 30 meter height difference without
oil traps.
For further details, please refer to the Installation Manual, Chapter 17.
1.8 Accessories
No.Item
1.RCW Wall Mounted Remote Control
2.RCW2 (BMS) Wall Mounted Remote Control
3.Base Heater
4.Crank case Heater
5.Room thermostat
INTRODUCTION
For further details, please refer the Optional Accessories, Chapter 16.
1.9 Inbox Documentation
Each unit includes its own installation and operation manuals.
1.10 Matching Table
1.10.1 R410A
OUTDOOR
UNITS
MODEL
DCI 4HP
DNG 100
INDOOR UNITS
DCI
DNG 125
DCI
EMD 100
DCI
EMD 125
DCI
CD140 DCI
SM OU12HP 2-E.2 GB
DCI 5HP
DCI 6HP
1-3
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PRODUCT DATA SHEET
CONTENTS
2.PRODUCT DATA SHEET
2.1 DNG 100 DCI / OU12 4HP DCI
Model Indoor UnitDNG 100 DCI
Model Outdoor UnitOU12 4HP DCI
Installation MethodDUCTED
CharacteristicsUnitsCoolingHeating
Capacity - Nominal (Minimum ~ Maximum)
Power input - Nominal (Minimum ~ Maximum)
EER (Cooling) or COP(Heating)
(1)
(1)
(1)
Energy Efficiency Class“A”“C”
Power supplyV/Ph/Hz230 / 1 / 50
Rated current (Nominal)A14.0 15.2
Starting currentA10
Circuit breaker ratingA25
Fan type & quantityCentrifugal x 1
Fan speedsH/M/LRPM890 / 800 / 670
Air flow
DimensionsWxHxDmm790X400X600
Weightkg36
Package dimensionsWxHxDmm825X425X610
Packaged weightkg38
Units per palletunits8
Stacking heightunits4
Refrigerant controlElectronic Expansion Valve
Compressor type, modelScroll
Motor typeDCBL Inverter
Fan type & quantityAxial 2 x 493 Ømm
Fan speedsH/LRPM900 – 100 (Continuous)
Airflow Maxm3/hr5,200
Sound power level
(3)
Sound pressure level
(4)
Nom C/HdB(A)67 / 69
Nom C/HdB(A)56 / 57
DimensionsWxHxDmm900X1255X340
Weightkg110
Package dimensionsWxHxDmm985X1395X435
Packaged weightkg120
OUTDOOR
Units per palletUnits1
Stacking heightunits1
Refrigerant typeR410A
Refrigerant charge(standard connecting
tubing length)
Additional charge per 1 meterg/m38
DimensionsWxHxDmm1150X400X700
Weightkg46
Package dimensionsWxHxDmm1195X440X730
Packaged weightkg50
Units per palletunits8
Stacking heightunits4
Refrigerant controlElectronic Expansion Valve
Compressor type, modelScroll
Motor typeDCBL Inverter
Fan type & quantityAxial 2 x 493 Ømm
Fan speedsH/LRPM900 – 100 (Continuous)
Air flow Maxm3/hr5,700
Sound power level
(3)
Sound pressure level
(4)
Nom C/HdB(A)69 / 70
Nom C/HdB(A)56 / 58
DimensionsWxHxDmm900X1255X340
Weightkg110
Package dimensionsWxHxDmm985X1395X435
Packaged weightkg120
Units per palletUnits1
OUTDOOR
Stacking heightunits1
Refrigerant typeR410A
Refrigerant charge(standard connecting
tubing length)
Additional charge per 1 meterg/m38
A/C Air Conditioner
BMSBuilding Management System
CCRCompressor Current
CCHCrankcase Heater
COMPCompressor
CTTCompressor Top Temperature sensor
DCIDC Inverter
E²PROM, EEPErase Enable Programmable Read Only Memory
EEVElectronic Expansion Valve
HEHeating Element
HMIHuman Machine Interface
HSTHeat Sink Temperature sensor
HzHertz (1/sec) – electrical frequency
ICTIndoor Coil Temperature (RT2) sensor
IDU Indoor Unit
IFANIndoor Fan
M2LMega Tool (Monitoring SW)
MCUMicro Controller Unit
NANot Applicable
OATOutdoor Air Temperature sensor
OCTODU Coil Temperature sensor
OMTOutdoor middle coil temperature
ODUOutdoor Unit
OFANOutdoor Fan
PFCPower Factor Corrector
RACResidential A/C
RCReverse Cycle (Heat Pump)
RPSRounds per second (mechanical speed)
RVReverse Valve
SB,STBYStand By
SHSuperheat
SUCT/SCTCompressor Suction Temperature sensor
S/WSoftware
TBDTo Be Defined
TEMPTemperature
TMRTimer
CONTROL SYSTEM
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CONTROL SYSTEM
CONTENTS
12.2 Product Overview
12.2.1 Block Diagram
230VAC
IDU Controller
IFAN
Control
Inputs R/C
Dry
contacts
Line Filter
Inrush Control
(4-5HP Only)
Inrush
Control
IDU
Communication
Temp.
Inputs
Compressor
Driver
Driver
Control
ODU Controller
Display
230V
Outputs
EEV
Output
OFAN
Control
OFAN
Control
Dry
contact
M
Speed
HST
AC Current
DC Current
M
M
M
RAT
ICT
Overflow
Power Lines
Low Voltage
RC
RCW
PBMS
12.2.2 Compressor
DC brush less and sensor less motor inverter driven compressor.
12.2.3 Compressor Drive
DC inverter module to drive compressor.
12.2.4 Outdoor Fan
DC brush less motor.
PD
OAT
CTT
OMT
OCT
RV
BH
CCH
EEV
SB
Night
Power Shading
Alarm
HPS
LPS (6HP Only)
12-2
SM OU12HP 2-E.2 GB
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CONTROL SYSTEM
CONTENTS
12.2.5 RV
Reverse Valve set the direction of refrigerant flow in the system, thus setting the operation
mode for cooling or heating.
When the solenoid is powered, system will work in heat mode.
12.2.6 EEV
Expansion valve operated by step motor which controls the size of the orifice.
12.2.7 HMI
Consists of Four “7-Segments” + four Push buttons for display, monitoring and setup
features.
12.2.8 Dry Contacts
Dry contacts are used to interface the system with an external building management system
(BMS).
12.2.8.1 ODU Dry Contacts
• Night input. Switches the system to night mode when closed. During night mode, the
outdoor unit speed will be reduced in order to reduce the system noise level.
• SB input. System will be turned to Stand-by when the contact is closed.
• Power Shedding input. Limits the maximum power consumption when closed.
• Alarm output indicates a failure in the system.
Alarm output will be activated when there in the following ODU Faults/Protections
1 to 11, 13 to 20, 22 to 26, 28 to 29.
Alarm output will be OFF when the Fault/Protection is cleared.
12.2.8.2 IDU Dry Contacts
Presence detecter input.
12.2.9 Temperature Sensors
CTT – Compressor Top Temperature
OAT – Outdoor Air Temperature
OCT – Outdoor Coil (heat exchanger inlet) Temperature
OMT – Outdoor Coil (heat exchanger) Temperature
HST – Heat Sink Temperature
ICT – Indoor Coil (heat exchanger) Temperature
RAT – Return Air Temperature (Indoor Unit)
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CONTROL SYSTEM
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12.2.10 Base Heater
Heating element designed to melt any ice that is accumulated on the outdoor unit base during
low heating operation.
12.2.11 Cranck case Heater
Heating element designed to heat up the compressor oil cranck case during low heating
operation.
12.2.12 Internal coil heater
Only exists in 6HP unit. The compressor is equiped with built-in heating coils designed to
heatup the compressor oil cranck case during low heating operation.
12.3 General Operating Rules
12.3.1 Communication with Indoor Unit
12.3.1.1 Communication Failures Definition
12.3.1.1.1 ‘Bad Communication’ fault
The system keeps a balance of a good/bad communication packet ratio. When the ratio
becomes high the system enters ‘Bad Communication’ fault. The system recovers from that
fault when the ratio reduced below the threshold.
When in ‘Bad Communication’ fault, system continues its normal operation and fault code is
shown in diagnostics.
12.3.1.1.2 ‘No Communication’ fault
If no legal transmission or no message received for 30 seconds, system enters ‘No
Communication’ fault.
When in ‘No Communication’ fault, the fault code will be shown in diagnostics. In this case,
the system will force the compressor to off.
The system will recover from ‘No Communication’ fault when counter is below 10 and legal
massage is received
12.3.2 Temperature Measurements
12.3.2.1 Thermistor failures definition
ThermistorThermistor is DisconnectedThermistor is Shorted
OCTTemp < -35 °CTemp > 75 °C
OATTemp < -30 °CTemp > 75 °C
CTTTemp < -30 °CTemp > 130 °C
OMTTemp < -30 °CTemp > 75 °C
ICTTemp < -30 °CTemp > 75 °C
RATTemp < -30 °CTemp > 75 °C
12.3.2.2 System responses for different thermistor failure
ThermistorDefault valueSystem Reaction
COOLHEAT
OCT1°C1°C
OAT43°C6°C
CTT43°C43°CForced compressor to OFF
HST75°C75°C
OMT43°C43°CReplaced by OCT
ICT43°C43°C
RATSPT+4°CSPT-4°C
(1)
(1)
12-4
Notes:
(1) Whenever both OCT and OMT are faulty the compressor will be forced to OFF.
SM OU12HP 2-E.2 GB
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(2) Thermistor is defined as faulty (shorted/disconnected) if it’s faulty for more than 10
CONTENTS
seconds continuously. During this time, the system uses the last valid temperature.
12.4 Indoor Unit Control
12.4.1 Indoor Fan Control
When user sets the indoor fan speed to a fixed speed (Low/ Medium/ High), unit will operate
constantly at set speed.
When Auto Fan is selected, indoor fan will operate in all speeds according to the cool/heat
load.
12.4.2 Load calculation
LOAD is calculated according to the difference between actual room temperature and user set
point temperature by PI control.
In high/ medium/ low indoor fan user setting, unit will operate fan in selected speed.
In AutoFan user setting, fan speed will be adjusted automatically according to the calculated
LOAD.
12.4.3 Heat Mode
12.4.3.1 Temperature Compensation
CONTROL SYSTEM
A compensation value of 2-4 degrees is reduced from room temperature reading (except
when in I-Feel mode), to compensate for temperature difference between high and low areas
in the heated room, and for coil heat radiation on room thermistor.
The temperature compensation can be enabled/disabled by closing/opening J2 on the indoor
unit controller.
12.4.3.2 Indoor Fan Control in Heat Mode
When in heat mode, including protections and except Deicing, and when the conditions
in the table below are fulfilled, IFAN will be working according to the graph below.
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CONTROL SYSTEM
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12.4.4 Auto Cool/Heat Mode
When in auto cool heat mode unit will automatically select between cool and heat mode
according to the difference between actual room temperature and user set point temperature
(T).
Unit will switch from cool to heat when compressor is off for 3 minutes, and T < -3.
Unit will switch from heat to cool when compressor is off for 5 minutes, and T < -3.
12.4.5 Dry Mode
As long as room temperature is higher then the set point, indoor fan will work in low speed and
compressor will work between 0 and maximum frequency in cooling.
When the room temperature is lower than the set point, compressor will be switched OFF and
indoor fan will cycle 3 minutes OFF, 1 minute ON.
12.4.6 Heating Element Control
Heating element can be turn on if high LOAD is more then 80% and Indoor Coil temperature
is less then 45qC.
The heating element will be off when LOAD is less then 50% OR if Indoor Coil temperature is
more then 50qC.
12.4.7 Indoor Unit Dry Contact
“Presence Detector” feature in the indoor unit is done for cases that external SB (Stand-By) is
required via a presence detector sensor or others such as window closed detector, etc.
The dry contact can be set to operate if the contacts are shorted as follows:
FunctionContact = OpenContact = Short
Presence Detector ConnectionNo Action – normal operation (Default)Forced to STBY
Notes:
o When the A/C is forced to STBY mode, all R/C commands are ignored, and the operation LED
blinks with 1 seconds cycle time.
o Any change in the Presence Detector state during the first 6 sec after the system reset is
ignored.
12.4.8 Operating the Unit from the Mode Button
Forced operation allows to start, stop and operate in Cooling or Heating, in pre-set temperature
according to the following table:
Forced operation ModePre-set Temperature
Cooling20
Heating28
0
C
0
C
12.4.9 On Unit Controls and Indicators
12-6
Indications during OFF, Fan, Cool, Heat, Dry, and Auto modes are shown below. For operation
in other modes, check the relevant paragraphs.
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CONTROL SYSTEM
CONTENTS
STANDBY
INDICATOR
OPERATE
INDICATOR
TIMER INDICATOR
COOLING
INDICATOR
HEATING
INDICATOR
Mode SWITCH
(COOL/HEAT/OFF)
Lights up when the Air Conditioner is connected to power and is ready for operation
1. Lights up during operation.
2. Blinks for 300 msec to announce that a R/C infrared signal has been received
and stored.
3. Blinks continuously during protections (according to the relevant spec section).
Lights up during Timer and Sleep operation.
Lights up when system is switched to Cool Mode by using the Mode Switch on the
unit.
Lights up when system is switched to Heat Mode by using the Mode Switch on the
unit.
Every short pressing , the next operation mode is selected, in this order : SB
Cool Mode Heat Mode SB …
In long pressing system enters diagnostic mode.
12.5 Run Mode
Run mode is the default operation mode of the system. This is the standard operation mode that
is active in field application (at customer site).
System can go from run mode to other operation modes through keyboard or serial ports.
12.5.1 Mode Setting
Mode defines the ODU operation mode. There are three possible operation modes:
1. STBY – standby mode
2. COOL - the unit operating at cooling cycle
3. HEAT - the unit operating at heat pump cycle
SB mode can be set also by dry-contact.
12.5.1.1 ODU Protections
There are 4 ODU protections:
x Compressor overheating
x Heat sink overheating
x AC over current
x DC Over curren – not in 6HP unit
12.5.2 Compressor Speed Control
12.5.2.1 Compressor Min On/Off time
Compressor minimum OFF time is 3 minutes except during Deicing protection.
Compressor minimum ON time is 3 minutes, minimum ON time is ignored during protections,
and when unit is turned to STBY.
12.5.2.2 Compressor Startup
When started, compressor speed reaches 40 RPS and will not go below that during the first 5
minutes of compressor operation except when compressor forced OFF.
12.5.2.3 Compressor start up fail
If the compressor does not succeed to complete the startup procedure, it will report a compressorlock fault code.
It than retries the startup procedure for 3 times on every 10 seconds and enter a 3 minutes wait
condition before starting the next compressor startup sequence.
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CONTROL SYSTEM
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12.5.2.4 Compressor operation while OFAN Error
In case an OFAN error a cured for 10 continues seconds and the compressor is on, the compressor
will be set to OFF until OFAN error will recover.
12.5.2.5 Maximum allowed speed limitation
For cool mode:
MaxFreqH
MaxFreqAsOATC
OATLimitC
OAT
For Heat mode:
MaxFreqH
MaxFreqHMaxFreqC
MaxFreqAsOAT1H
MaxFreqAsOAT2H
2 Degree2 Degree
OATLimit1H
2 Degree
OATLimit2H
Note: If OAT is faulty, there will be no limits.
12.5.2.6 Speed Change Limitations
When rising or lowering speed within the allowed operating range, the acceleration or deceleration
will be 1 RPS/sec.
12.5.2.7 Compressor Speed calculation
During normal operation (excluding protections) the compressor target speed is set according to
the NLOAD number received from the indoor unit and CompFac. CompFac is an indoor-outdoor
matching parameter, once it is 0, the compressor will be forced off, if it is number between 0.01
to1, the compressor target frequency is set by the following table.
OAT
NLOADTarget Speed [Hz]
<100
10MinFreqC in cool OR MinFreqH in heat mode
11– 126 NLOAD*CompFac
127 MaxFreqC in cool OR MaxFreqH in heat mode
12.5.2.8 Speed Step Limitations
The compressor speed have some step limitations which it will not go above them for few minuits
after startup.
12.5.2.9 Compressor shutdown Procedure
There are 2 procedures for compressor shutdown:
1. Immediate shutdown – compressor is stopped on the spot.
2. Gradual shutdown – compressor speed is reduced gradually to the minimum speed by
NormAccel Hz/sec and then stops.
12-8
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CONTROL SYSTEM
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#Shutdown Reason
1IDU NLOAD=0 (or IDU protections)GradualMinimum On time is kept.
2IDU Shutdown (idle)Immediate
3Deicing Immediate
4ODU ProtectionsGradual
5Sensor faulty (CTT or OCT+OMT)Immediate
6HPS protectionImmediate
7LPS protectionGradual(Only in 6HP units)
Shutdown
procedure
12.5.3 EEV Control
12.5.3.1 EEV General Rules
The EEV is controlled to keep the discharge superheat temperature within preset control
values.
12.5.3.2 EEV initialization procedure
After power up the EEV performs initialization procedure while it closed completly and reopened
to predefind position. During initialization, the compressor is forced to off.
12.5.3.3 Balance time
During the first minutes after SB the correction is not calculated. After that the correction value is
updated every EEVCVTConst seconds.
12.5.3.4 Operation Range
The EEV operation range is defined according to the operation mode as following
ODU ModeNormal operationNotes
SB450
COOL60 to 480
HEAT60 to 480
12.5.3.5 EEV initial value determination (EEVOL)
The EEV initial value (open loop) is determined according to the operation mode, the actual
frequency and ODU model. The values are determined according to the “EEV
Table”.
12.5.3.6 EEV opening determination in normal run mode
The target EEV value is the sum of open loop value (OL) and a result of the accumulative
correction values (CV). The EEV corrections are calculated every EEVCVTConst seconds.
¦
EEVEEVEEV
May change
according to model
CVOL
Parameters
OL
12.5.4 Outdoor Fan Speed Control
12.5.4.1 Speed Definition
The outdoor fans can work in 16 speed states controlled by OMT sensor in cool mode and ICT
sensor in heat mode in ralation to outdoor conditions.
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CONTROL SYSTEM
CONTENTS
12.5.4.2 General Rules
The fans will be off when the compressor is off unless HST>55 or faulty and than
OFAN_up will remain ON.
Min time for speed change between speed states is 60 seconds.
The fan speed is also related to protections.
Whenever OFAN fault occurs the compressor will be stopped.
12.5.4.3 Night mode
During night mode, the OFAN and the compressor will be limited to lower speeds (Cool model
only).
12.5.5 RV State Setting
During heat mode (except during Deicing) RV is ON.
During cool/SB mode RV is OFF.
RV status will be changed only if COMP is OFF for 3 minutes or more.
12.5.6 Base Heater Setting
The base heater will be working only when RV is “ON” according to the following graph:
Base
Heater
OFF
ON
0
2
OAT
When OAT is faulty the base heater will be “ON” continuously in HEAT mode.
12.5.7 Crank case heater Operation
The crank case heater operates only when compressor is off and according to CTT as
following:
OFF
ON
-50
CTT
12.5.8 Compressor internal heating coil Operation
Only in 6HP unit.
The crank case heater operates only when compressor is off and according to CTT and OAT.
12-10
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CONTROL SYSTEM
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12.5.9 Thermodynamic Protections
12.5.9.1 Protection level definition
Five protection levels are defined:
Normal – No protection status.
Stop-Rise (SR) – Compressor not allowed raise speed.
D1 - Compressor speed reduced.
D2 - Compressor speed reduced rapidly.
Stop-Compressor (SC) – Compressor stops.
12.5.9.2 IDU Protections
ICT ValueICT Trend
Indoor Coil
Defrost
Protection
ICT < -2ICT > 62SCSCSCSCSC
-2 ICT < 060 < ICT 62D1D1D2D2D2
0 ICT < 255 < ICT 60SRSRD1D2D2
2 ICT < 453 < ICT 55SRSRSRD1D2
4 ICT < 651 < ICT 53NormalNormalSRSRD1
6 ICT < 849 < ICT 51NormalNormalNormalSRSR
8 ICTICT 49Normal
Indoor Coil
Over Heating
Protection
Fast
Increasing
IncreasingNo changeDecreasing
Fast
Decreasing
Operation logic of all protections is the same. The controlled input (CTT, HST, ACC, DCC) is
controlled by changing the protection level using the fuzzy logic algorithm according the input
level and the change rate.
The following table summarizes the basic levels of each protection:
Protection
level
Compressor Overheat
(CTT)
Compressor AC
Over current (ACC)
Compressor DC
Over current (DCC)
Heat Sink
(HST)
SC9525.022.090
D29224.621.487
D19024.220.885
SR8723.620.083
Normal78
There are two sets of ACC values, the selection of the values are set according to the state of
the Power-Shed dry contact input.
Power-Shed input open ACC
Power-Shed input short PSOC
12.5.9.3 Total Protection Level Definition
The total protection level is defined by the higher level of protection received.
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12.5.10 Deicing
12.5.10.1 Deicing Starting Conditions
Deicing operation will start when either one of the following conditions exist:
Case 1: OCT is 8 degree lower then the ambiant temp and the minimum time from the last deicer
is passed.
Case 2: OCT is 12 degree lower then the ambiant temp and 30 minutes from the last deicer wa
passed.
OCT – Outdoor Coil Temperature
Deicing interval time when compressor is first started in heat mode, is 10 minutes if OCT < -2, and
is 40 minutes in other cases.
Deicing interval time is changed (increased/ decreased in 10 minutes steps) as a function of
deicing time.
In case one of the thermistors is bad the deicer will initiate in predefined intervals
Deicer may accure also when the unit switch to stanby and the OCT is 8 degree lower then
ambiant temperature.
12.5.10.2 Deicing Protection Procedure
12
Threshold
COMP
RV
OFAN
EEV
OCT
0
ON
HEAT
COOL
ON
OFF
EEVDeicerOpen
Any
T1T2
T3T3
T1
max. 12 minutes
DT
12.5.11 Condensate Water over Flow Protection
12-12
T1 = T2 = 36 seconds, T3 = 6 seconds
P1P2P3P4
Each of the pins P1, P2, P3 can have two options:
1 – When it is shorted with P4
0 – When it is not shorted to P4
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12.5.11.1 1 Level Logic
CONTENTS
P2P3Level
Don’t care1Normal
Don’t care0Overflow
CONTROL SYSTEM
Water Level
OPER
LED
NLOAD
PUMP
Overflow
Normal
ON
OFF
BLINK
ANY
0
ON
OFF
Overflow when
unit is ON
NLOAD is
forced to 0
8 min8 min
Overflow when
unit is OFF
8 min
12.5.12 High/Low Pressure Protection
Whenever high or low pressure accures in the system which extend beind the system pre-defined
limits, the high and low pressure switchs turns on (short) and stops the compressor until these
limits are redrawn.
Fault code error 28 (HPS) or 29 (LPS) will be shown until compressor will resume operation.
12.6 Technician Test Mode
This test is aimed for the technicians to check the system under a preset compressor and outdoor
fan values while the expansion valves will function according to the normal running mode.
12.6.1 Entering technician mode
oThis mode is entered through the outdoor unit using the HMI (refer to user interface
section).
oIt can be selected either for cool or heat.
oTechnician test is not possible to enter during deicer.
Exiting technician mode
Technician mode will be terminated either when:
oEscaping by the HMI (exit from the ttC or ttH menus)
o60 minutes are passed from entering
SM OU12HP 2-E.2 GB
12-13
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CONTROL SYSTEM
CONTENTS
12.6.2 Technician mode procedure
x Indoor unit will enter technician test at high indoor fan speed.
x The outdoor unit will be working normally (according to the run mode control logic) except the
following changes:
oThe dry contacts inputs will be ignored.
oProtections will be operative for stop compressor only.
oThe compressor and the outdoor fan will be working in target preset values according to the
following table:
Technician Test
Unit
Compressor Speed
CoolHeat
4HP5464800
5HP7175800
6HP5563800
OFAN
speed
12.7 User Interface
12.7.1 User interface description
o The user interface uses four 7-segments, and 4 keys.
o The 4 keys are:
- Scroll - used to scroll between options (up and down)
- Select - use to select an option
- Escape - Will go up one level in the menu
o The user interface concept is Tree menus.
Esc
Up
Select
Down
12-14
SM OU12HP 2-E.2 GB
Page 69
12.7.1.1 Status (Sub Menu)
CONTENTS
Status (StAt)
IDU
ICT
CONTROL SYSTEM
Operation Mode
Load
Family settings (FS) (In 6HP only)
ODU
Operation Mode
Value [qC]
Cool
Heat
Fan
Dry
NLoad Value
Family+model
Cool
Heat
SB
Deicing
OFAN UP
OFAN DN
RV
Speed
OAT
HST
OCT
CTT
Value [x10RPM)
Value [x10RPM]
Cool, Heat
Value [RPS]
Value [qC]
Value [qC]
Value [qC]
Value [qC]
SM OU12HP 2-E.2 GB
OMT
Value [qC]
12-15
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CONTROL SYSTEM
CONTENTS
Value [Amp]
In 6HP Only
EEV
Value
Primary Current
Value [Amp]
CompessorCurrent
Input current
Value [Amp]
Curent Release
Value [Amp]
Compressor On
Cnt
Value
Compressor On
Time (Cont)
Value
Model Name
Model Designation
12-16
SM OU12HP 2-E.2 GB
Page 71
12.7.2 Menus
CONTENTS
12.7.2.1 Main Menu
CONTROL SYSTEM
Mode (Cl/Ht/Sb)
Technician Test (tt)
Technician Test Cool (ttH)
Diagnostics (dia)
First Fault code
Second Fault code
Third Fault code
Forth Fault code
Fifth Fault code
Indoor Unit (IdU)
First Fault code
Second Fault code
Third Fault code
Forth Fault code
Technician Test Cool (ttC)
Outdoor Unit (OdU)
Heat
Fifth Fault code
Set Up (Set)
Indoor source
IDU power supply source (IdSU)
Max Current Limit (curL)
Power shade current limit (PSC)
Outdoor unit
Limit 30 A
Limit 27 A
Limit 23 A
Limit 18 A
Limit 14 A
50% of max current
60% of max current
70% of max current
80% of max current
SM OU12HP 2-E.2 GB
12-17
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CONTROL SYSTEM
CONTENTS
Parameters changing (Par)
Status (StAt)
ODU (OdU)
Change Parameters (CHG)
Restore Factory Parameters
(RST)
IDU (IdU)
Parameter No (Pxxx)
Notes:
1. The default presentation will be the mode of the unit (Cool/Heat/Stby).
2. In diagnostics menu:
xxx means failure code two numbers.
xMaximum 5 faults are presented for each unit (each IDUs/ODU). When no faults, a “----“ sign
will be shown.
xThe active faults have higher priority for presentation than non active ones.
xActive errors will blink on/off each sec.
xNon active faults are presented according to their chronological order, starting from the latest
one.
xWhenever a new active fault occurs, it will be presented immediately.
3. The Parameters changing and Status menus (Technician menus) will be enabled to be presented
and navigated, only by pressing select + escape together for more than 5 seconds under the main
menu.
4. Exiting both ‘Parameters Changing’ and ‘Status’ menus and their sub-menus back to the main
menu is done only by either pressing escape for more than 5 seconds or after continuous 10
minutes out of any press.
5. Technician Test mode is exited after 60 minutes from entry.
6. All the menus, except technician menus- Parameter changing, Status, Technician Test and their
sub menus, are automatically exited to the main menu after 1 continuous minute out of any
press.
7. When Technician test cool or heat menus are selected (operative), it will be blinking constantly
until, this menu is escaped.
8. Pressing select and escape buttons together when in RST for more than 5 seconds will restore
only the parameters of the factory settings. Acknowledge for restored parameters will be indicated
by blinking RST for 3 seconds.
9. For the first 6 seconds after power is ON the display will show the current SW version. The display
will show each 4 letters of the SW version at the time.
Example – SW Version 361V1-A01:
Will be displayed as:
361u1A01
3sec3sec
12.7.2.2 Parameter Change (Sub Menu)
oThe parameters names will be indicated by the sequence 001, 002,..,999.
oWhen a parameter is selected, the parameter’s stored value is presented-aligned to the
oScrolling changes the presented value, incrementing or decrementing, but does not store
oSelecting a value, by pressing the selection key for 3 seconds, stores an updated value.
12-18
right.
the value.
SM OU12HP 2-E.2 GB
Page 73
12.7.2.3 Status (Sub Menu)
CONTENTS
CONTROL SYSTEM
Status (StAt)
IDU
ODU
ICT
Operation Mode
Load
Operation Mode
OFAN UP
OFAN DN
RV
Speed
OAT
HST
OCT
CTT
OMT
EEV
Value [qC]
Cool
Heat
Fan
Dry
NLoad Value
Cool
Heat
SB
Deicing
Value [x10RPM)
Value [x10RPM]
Cool, Heat
Value [RPS]
Value [qC]
Value [qC]
Value [qC]
Value [qC]
Value [qC]
Value
SM OU12HP 2-E.2 GB
12-19
Page 74
CONTROL SYSTEM
CONTENTS
Primary Current
Value [Amp]
CompessorCurrent
Value [Amp]
Notes:
x For the temperature display, when a thermistor is shorted or disconnected it shows FLT (FLt),
when it is disabled it shows DIS (dis).
x It’s possible to present a number between 999 and 99,999 by alternating between two
numbers (each number is presented for 1 second). The two numbers format is "xx, yyy".
x Pressing select + escape together for 5 seconds will reset the counter to 0.
x The compressor time is measured in hours.
12.8 Jumper (DIP Switch) Setting
12.8.1. Jumper Definition
0 = Open (Disconnected)
1 = Close (Shorted)
12.8.2. IDU Jumpers
12.8.2.1. Self test Jumper/DIP – J1
PositionStatusDescription
0 Open (Disconnected)Normal Operation (Default)
1 Close (Shorted)Self Test enabled
12.8.2.2. Compensation Jumper/DIP – J2
PositionStatusDescription
0 Open (Disconnected)Compensation deactivated
1 Close (Shorted)Compensation activated (Default)
12-20
SM OU12HP 2-E.2 GB
Page 75
12.8.2.3. Family selection Jumper/DIP – J3, J4, J5
CONTENTS
#
J3J4J5
Family Name
DNG 4-5HP 110
EMD 4-5HP010
CD 6HP101
12.8.2.4. Model selection Jumper/DIP – J7, J8
ModelJ7J8
A – 4HP00
B – 5HP10
C – 6HP01
12.8.2.5. Presence Detector/DIP – J9
CONTROL SYSTEM
PositionStatusDescription
0 Open (Disconnected)
1 Close (Shorted)NA (Not to be used)
12.8.3. ODU Jumpers
12.8.3.1. Self test Jumper/DIP – J1
PositionStatusDescription
0 Open (Disconnected)Normal Operation (Default)
1 Close (Shorted)Self Test enabled
Presence detector enabled (Default)
12.8.3.2. ODU Model Selection Jumper/DIP – J2, J3, J4, J5
SM OU12HP 2-E.2 GB
ODU ModelJ2J3J4J5
M (DCI 100)ONOFFONON
N (DCI 125)OFFONONON
O (DCI 140)ONONONON
12-21
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CONTROL SYSTEM
CONTENTS
12.8.4. Dip-Switch Setting table
ODU
ODU 4HP
ON
OFF
12345678
ODU 5HP
ODU 6HP
DNG100
DNG125
EMD100
ON
OFF
ON
OFF
IDU
12345789
ON
OFF
ON
OFF
ON
OFF
EMD125
CD140
ON
OFF
ON
OFF
Note: in some cases where an external room thermostat kit is installed, the configuration of J2
Parameters defining the indoor fan speed as a function of Indoor Coil temperature in heat mode
(ICT):
12.9.3.1 Parameters for defrost protection:
ICTST SpeedICT to stop indoor fan25
ICTVLSpeedICT to go down to very low speed28
ICTLSpeedICT to start in very low speed30
ICTHSpeed
ICTTSpeedICT to enable Turbo fan speed40
ICTDef1ICT to go back to normal8
ICTDef2ICT to ‘stop rise’ when ICT decrease6
ICTDef3ICT to ‘stop rise’ when ICT is stable4
ICTDef4ICT to ‘Hz Down’ when ICT decrease2
ICTDef5 ICT to ‘Hz Down’ when ICT is stable0
ICTDef6ICT to stop compressor-2
12.9.3.2 Parameters for indoor coil over heating protection:
ICT to start in increase speed from very
low
32
ICTOH1ICT to go back to normal49
ICTOH2ICT to ‘stop rise’ when ICT increase51
ICTOH3ICT to ‘stop rise’ when ICT is stable53
ICTOH4ICT to ‘Hz Down’ when ICT increase55
ICTOH5 ICT to ‘Hz Down’ when ICT is stable60
ICTOH6ICT to stop compressor62
12-26
SM OU12HP 2-E.2 GB
Page 81
TROUBLESHOOTING
CONTENTS
13.TROUBLESHOOTING
13.1 Precaution, Advise and Notice Items
13.1.1 High voltage in Indoor and Outdoor unit electrical assembly
Open the Outdoor unit controller assembly only after one minute from power off.
Whole controller assembly, including the wires, connected to the Outdoor unit may have the
potential hazard voltage when power is on.
Touching the Outdoor unit controller assembly may cause an electrical shock.
Do not touch the naked lead wire and don’t insert finger, conductor or anything else into the
controller when power is on.
13.1.2 Charged Capacitors
Large capacity electrolytic capacitors are used in the outdoor unit controller and driver.
Charging voltage (380VDC) remains after power is down.
Discharging takes about one minute after turned off.
Touching the outdoor unit electrical assembly before discharging may cause an electrical
shock.
Measure the electrolytic capacitors voltage to be below 50VDC before further checking
electrical assembly parts.
13.1.3 Advisory Notes
When open the Outdoor unit electrical assembly, don’t touch the soldering pin by hand or by
any conductive material.
When connecting or disconnecting the connectors on the PCB, hold the whole housing, don’t
pull the wire.
WARNING!!!
¾When Power Up – the outdoor and indoor unit electrical assemblies, including the
wiring, are under HIGH VOLTAGE!!!
¾Never open the outdoor or indoor units before turning off ALL Power sources!!!
¾When turned off, the outdoor unit electrical assembly is still charged (400V)!!!
¾DC capacitors are discharging for about 1 Minute after power is OFF.
¾Touching the electrical before discharging may cause an electrical shock!!!
¾ For safe handling of the electrical assembly please refer to section 13.1 above.
SM OU12HP 2-E.2 GB
13-1
Page 82
TROUBLESHOOTING
CONTENTS
13.2 General System Failures and Corrective Actions
No.
Indoor unit
1.
2
3
4
SYMPTOM /
PROBLEM
Indoor unit power
supply indicator (Red
LED) does not light
up.
Fuse burned in
indoor unit controller
Indoor unit does not
respond to remote
control message
Indoor unit responds
to remote control
message but Operate
indicator (Green
LED) does not light
up
PROBABLE
CAUSE
No Power
supply
No supply from
outdoor
Miss-wiring
Loose
connection
Display and
display cable
If still not OKCheck if fuse burnt
Short Circuit
between wires
Failure of Indoor
Unit Fan Motor
If still not OKReplace fuse
Remote control
message not
reached the
indoor unit
If still not OK
Problem with
display PCB
If still not OKReplace indoor Electronic Assembly (14.2.2)
Check supply voltage to main terminals L and N
with volt meter.
Check fuse at the connection wiring on outdoor
unit terminals (see Electrical Scheme 9.4)
Check all supply wiring to controller and
terminals according to wiring diagram
Check all power wiring connections
Check continuity of each wire of the display
wires/pins with Ohm meter
Check for any cuts or exposed supply wires or
miss-wiring
Check the motor and capacitor (13.5.19)
Check for any cuts or exposed wires
Check remote control batteries
Check continuity of each wire of the display
wires/pins with Ohm meter
Replace display box or indoor Electronic
Assembly (14.2.2, 14.2.3)
Replace display PCB (14.2.3).
CORRECTIVE ACTION
5
6
13-2
vIndoor fan does not
start (louvers are
opened and Green
LED is ON)
Indoor fan works
when unit is OFF,
and indoor fan speed
is not changed
by remote control
command.
Unit in heat
mode and coil is
still not warm
Failure of Indoor
Unit Fan Motor
Problem with
controller or
motor capacitor
If still not OKReplace indoor Electronic Assembly (14.2.2)
Controller
problem
Change to Cool or Fan mode
Check the motor and capacitor (13.5.19)
Check for any cuts or exposed wires
Change to high speed and Check power supply
to motor is higher than 220VAC
Replace indoor Electronic Assembly (14.2.2)
SM OU12HP 2-E.2 GB
Page 83
TROUBLESHOOTING
CONTENTS
No.
7
Outdoor unit
8
9
SYMPTOM /
PROBLEM
Water leakage from
indoor unit
Outdoor unit display
board and leds are
off
Compressor does not
start operation
PROBABLE
CAUSE
Indoor unit
drainage tube is
blocked
No power
supply
Miss-wiring
Loose
connection
Burnt fuseCheck fuse on the main board (13.5.8)
If still not OKReplace main board (14.1.13)
One or some
components are
not operating
well
Electronics
control problem
or protection
PFC Chock coil Check the PFC Chock coil (13.5.6)
Driver failure
If still not OKReplace compressor (14.1.10)
Check and open drainage tube
Check supply voltage to main terminals L and N
with volt meter.
Check all supply wiring to controller and
terminals according to wiring diagram
Check all power wiring connections
Check for any fault code shown on display
board and act accordingly (13.4)
Check if fault code #11, 18, 19 or 26 is
shown on display board. If so, fix the problem
according to (13.5.5) or replace driver (14.1.15).
CORRECTIVE ACTION
SM OU12HP 2-E.2 GB
13-3
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TROUBLESHOOTING
CONTENTS
No.
10
SYMPTOM /
PROBLEM
Cooling capacity is
not sufficient
PROBABLE
CAUSE
Unit size not
match the load
Piping size
not matching
system
Refrigerant
leakage
Refrigerant
over-charge
Refrigerant clog
Electronics
control problem
or protection
Compressor
failure
Indoor coil blockClean filters and/or remove block or air by-pass
Indoor fan
malfunction
Overflow
Outdoor coil
block
Outdoor fan
malfunction
Indoor fan
malfuction
EEV malfunction Check EEV (13.5.12)
Thermistor(s)
malfunction
Check all according to above cooling problem (11)
Reverse valve Check reversing valve operation (13.5.11)
Check if the size chosen for the complete
room(s) load is enough or need bigger units
Check if piping is installed correctly and proper
diameter size and total length is according to
unit specifications
Check refrigeration system (13.3)
Check and repair clogging specially near the
EEV
Check for any fault code shown on display
board and act accordingly (13.4)
Check if fault code #11 or 26 is shown on
display board. If so, fix the problem according to
(13.5.10) or replace driver
Check the motor and capacitor (13.5.19)
Check if the overflow switch is ON. Replace
faulty switch or correct drain piping.
Remove block and/or avoid air by-pass
Check outdoor fan motors (13.5.9)
Check if the overflow switch is ON. Replace
faulty switch or correct drain piping.
Check if any of fault codes #1-10 is shown
on display board. Replace faulty thermistors
(14.1.11, 14.1.12)
CORRECTIVE ACTION
11
13-4
Heating capacity is
not sufficient
Deicing not
performed
well (during
low outdoors
temperatures)
Check OCT and OAT thermistors fault codes
(#1-2 and 7-8)
Check OCT thermistor if connected well to pipe
Check OAT thermistor if connected well
Check the thermistors operation (13.5.13)
SM OU12HP 2-E.2 GB
Page 85
TROUBLESHOOTING
CONTENTS
No.
12
13
14
SYMPTOM /
PROBLEM
Compressor is over
heated
Compressor stops
many times during
operation
Unit is cooling while
in heat mode
PROBABLE
CAUSE
Electronic
control
EEV problemCheck EEV (13.5.12)
Refrigerant
leakage
Indoor coil blockClean filters and/or remove block
Indoor fan
malfunction
Outdoor coil
block
Outdoor fan
malfunction
Compressor
malfunction
Check all according to above problem (13)
HP Switch
LP Switch
RV problemCheck RV operation (13.5.11)
IDU-ODU
communication
Check for any fault code shown on display
board and act accordingly (13.4)
Check refrigeration system (13.3)
Check indoor fan motor and capacitor (13.5.19)
Remove block and/or avoid air by-pass
Check outdoor fan motors (13.5.9)
Check the compressor (13.5.10)
Check if HPS fault code (#28) is accruing
frequently. If so, check the switch operation
(13.5.14)
Check if LPS fault code (#29) is accruing
frequently. If so, check the switch operation
(13.5.15)
Check the communication between outdoor and
indoor units (13.5.17)
CORRECTIVE ACTION
Compressor is
15
generating abnormal
noise
Freezing of outdoor
unit coil in heat mode
16
and outdoor unit base
is blocked with ice
The unit stop
17
suddenly during
operation
Indoor unit Indicator
18
leds may flicker
Phase order to
compressor is
wrong
Compressor
internal parts
wearing
Vibration
EMC
interference to
the A/C unit
Check compressor phase order
Replace compressor (14.1.10)
Check all piping connections
Check compressor rubbers are fixed well
Check all screws on unit metal chassis are
tightened
Check that no piping is in contact with each
other or with other parts.
Connect base heater
Check for EMC problems (13.5.20.1)
SM OU12HP 2-E.2 GB
13-5
Page 86
TROUBLESHOOTING
CONTENTS
No.
19.
20.All others
SYMPTOM /
PROBLEM
Other home
appliances operation
is faulty such as
noise appears in the
television picture,
or the picture is
distorted or static
occurs in the radio
sound
PROBABLE
CAUSE
EMC
interference by
the A/C unit
Specific
problems
of indoor or
outdoor units
CORRECTIVE ACTION
Check for EMC problems (13.5.20.2)
Check for any fault code shown on display
board and act accordingly (13.4)
13.3 Checking the refrigeration system
Checking system pressures and other thermodynamic measures should be done when system
is in technician Mode where the system operates as in fixed settings. The performance curves
given in this manual are given for unit performance in Technician mode when high indoor fan
speed is selected.
For entering technician mode see 12.6.
13.4 Troubleshooting by Diagnostics Codes
13.4.1 Fault Code for Outdoor Unit
If any fault exists in the system, its fault will be shown according to the following coding method.
The 5 last fault occurred in the system will be stored in the EEPROM.
If no fault exist in the system, no fault code will be displayed during normal operation mode.
STATUS LED is blinking 5 times in 5 seconds, and shut off for the next 5 seconds.
FAULT LED will blink during the same 5 seconds according to the following table
The LED coding method is as follow:
STBY STATUSFAULT
13-6
SM OU12HP 2-E.2 GB
Page 87
TROUBLESHOOTING
CONTENTS
NoProblem54321
1OCT is disconnected00001
2OCT is shorted00010
3CTT is disconnected00011
4CTT is shorted00100
5HST is disconnected (when enabled)00101
6HST is shorted (when enabled)00110
7OAT is disconnected 00111
8OAT is shorted 01000
9OMT is disconnected 01001
10OMT is shorted 01010
11IPM Fault01011
12Bad EEPROM01100
13DC under voltage01101
14DC over voltage01110
15AC under voltage 01111
16IDU/ODU Communication mismatch10000
17No Communication to IDU10001
18No Communication to Driver10010
19Current sensor Fault10011
20Heat sink Over Heating10100
21Deicing10101
22Compressor Over Heating10110
23Compressor Over Current10111
24OFAN_UP error11000
25OFAN_DN error11001
26Compressor Lock11010
27Bad Communication11011
28High pressure protection 11100
29Low pressure protection11101
30Reserved11110
31Reserved 11111
1 - ON, 0 - OFF
Only one code is shown. Order of priority is lower to the higher number. Diagnostics is continuously
ON as long power is on.
SM OU12HP 2-E.2 GB
13-7
Page 88
TROUBLESHOOTING
CONTENTS
13.4.2 Outdoor unit diagnostics and corrective actions
NoFault NameFault DescriptionCorrective Action
1OCT is disconnected
2OCT is shorted
3CTT is disconnected
4CTT is shorted
HST is disconnected
5
(when enabled)
HST is shorted (when
6
enabled)
7OAT is disconnected
8OAT is shorted
9OMT is disconnected
10OMT is shorted
11IPM Fault
Thermistor not connected
or damaged
Over current / IPM
malfunction
Check Thermistor (13.5.13)
Check no obstruction to electrical
box and outdoor coil air inlet.
Check if the inrush wiring is
connected and if the inrush circuitry
is operating well (13.5.4)
Check Compressor (13.5.10)
Check Driver (13.5.5)
Check Capacitors (13.5.7)
12Bad EEPROM
13DC under voltage
14DC over voltage
15AC under voltage
EEPROM parameters are
corrupted
DC voltage is lower than
limit
DC voltage exceeds its
high -
AC input voltage is lower
than limit
Reset the power. If problem still exist
replace PCB only when change is
required parameters
Check if input voltage lower than
limit (198VAC), if not and the
problem persists, replace driver.
If voltage is low, recommend the
customer to fix the power supply
Check driver (13.5.5)
Check DC capacitors (13.5.7)
Check if input voltage higher than
limit (253VAC), if not and the
problem persists, replace driver.
If voltage is high, shut off the power
and recommend the customer to fix
the power supply
Check if input voltage lower than
limit (198VAC), if not and the
problem persists, replace driver.
If voltage is low, recommend the
customer to fix the power supply
16
17
13-8
IDU/ODU
Communication
mismatch
No Communication to
IDU
Mismatch between IDU
and ODU models
IDU-ODU communication
Units are not designed to operate
together as system. Check and
replace the models installed.
Check communication between
indoor and outdoor units (13.5.17)
Check power supply to driver
Check driver communication
(13.5.16)
Check that the airflow around the
ODU is free and the fan is running
free
Check the screws connecting the
driver to heat sink are tighten
Check outdoor fan motors (13.5.9)
Normally no action is required
If the problem persists for more
than twice on each hour, check for
refrigerant leak and thermodynamic
operation (13.3)
Normally no action is required
If the problem persists for more
than twice on each hour, check for
refrigerant leak and thermodynamic
operation (13.3)
Check the EEV (13.5.12)
Check the Outdoor fans (13.5.9)
Check the Indoor fans (13.5.19)
Check the Compressor (13.5.10)
Check the CTT Thermistor (13.5.13)
Normally no action is required
If the problem persists for more
than twice on each hour, check
for refrigerant leak or clog and
thermodynamic operation (13.3)
Check the EEV (13.5.12)
Check the Outdoor fans (13.5.9)
Check the Indoor fans 13.5.19)
Check the Compressor (13.5.10)
Check no obstruction to outdoor unit
coil air path
Check OFAN motor (13.5.9)
Check if the inrush wiring is
connected and if the if the inrush
circuitry is operating well (13.5.4)
Check Compressor (13.5.10)
Check driver (13.5.5)
Check Zero-cross wiring from driver
to Line Filter (6HP Only)
27Bad CommunicationBad communication lines
SM OU12HP 2-E.2 GB
Check communication between
indoor and outdoor units (13.5.17)
13-9
Page 90
TROUBLESHOOTING
CONTENTS
NoFault NameFault DescriptionCorrective Action
Normally no action is required
If the problem persists for more
than twice on each hour, check for
High pressure
28
protection
Low pressure
29
protection
Compressor stopped due
to high pressure protection
Compressor stopped due
to low pressure protection
refrigerant clog.
Check the switch operation (13.5.14)
Check the EEV (13.5.12)
Check the Outdoor fans (13.5.9)
Check the Indoor fans (13.5.19)
Check the Compressor (13.5.10)
Normally no action is required
If the problem persists for more
than twice on each hour, check for
refrigerant leak.
Check the switch operation (13.5.15)
Check the EEV (13.5.12)
Check the Outdoor fans (13.5.9)
Check the Indoor fans (13.5.19)
Check the Compressor (13.5.10)
Check the CTT Thermistor (13.5.13)
13.4.3 Fault Code for Indoor unit
Note: Indoor unit diagnostics can be viewed by the outdoor unit display board (13.4).
The below procedure is for viewing the indoor unit codes via the indoor unit led display.
Pressing Mode button for more than 5 seconds will activate diagnostic mode by the acknowledgment
of 3 short beeps and lighting of COOL and HEAT LED’s.
When Indoor diagnostics is displayed, all four LED’s (STBY, Operate, Filter, TMR) are on.
Entering diagnostics in STBY mode allows only viewing of status (fault-display).
In diagnostic mode, system problems / information will be indicated by blinking of Heat & Cool
LED’s.
The coding method will be as follows:
Heat led will blink 5 times in 5 seconds, and then will be shut off for the next 5 seconds. Cool Led will
blink during the same 5 seconds according to the following table:
13-10
SM OU12HP 2-E.2 GB
Page 91
TROUBLESHOOTING
CONTENTS
NoFault Name54321
1RT-1 is disconnected
2RT-1 is shorted
3RT-2 is disconnected
4RT-2 is shorted
…Reserved
7Communication mismatch
8No Communication
9No Encoder
10Reserved01010
11Outdoor Unit Fault01011
…Reserved
17Defrost protection1
18Deicing Protection1
19Outdoor Unit Protection1
20Indoor Coil HP Protection1
21Overflow Protection1
…Reserved
24EEPROM Not Updated11
25Bad EEPROM11
26Bad Communication11
27Using EEPROM data11
28Model A111
29Model B111
30Model C 1111
31Model D11111
1
1
11
1
1
111
1
1
1
1
1
1
11
1
1
1
11
1
1 - ON, 0 - OFF
Only one code is shown. Order of priority is lower to the higher number. Diagnostics is continuously
ON as long power is on.
13.4.4 Indoor unit diagnostics and corrective actions
No.FaultProbable CauseCorrective Action
Sensors not
1-4Sensor failures
Communication
7
mismatch
8No Communication
9No Encoder
connected or
damaged
Mismatch between
IDU and ODU
models
IDU-ODU
communication
Indoor electronics or
motor
If still not ok
Check Thermistor (13.5.13)
Units are not designed to operate
together as system. Check and replace
the models installed.
Check communication between indoor
and outdoor units (13.5.17)
Check motor wiring, if ok, replace motor
replace Indoor electronic assembly
(14.2.2)
11Outdoor Unit Fault
17-18ProtectionsIndicationNo action
SM OU12HP 2-E.2 GB
Outdoor controller
problem
Check for any fault code shown on
outdoor unit display board and act
accordingly (13.4)
13-11
Page 92
TROUBLESHOOTING
CONTENTS
No.FaultProbable CauseCorrective Action
Normally no action is required
If the problem persists for more than
twice on each hour, Check for any fault
code shown on outdoor unit display board
and act accordingly (13.4)
Check the EEV (13.5.12)
Check the Outdoor fans (13.5.9)
Check the Indoor fans (13.5.19)
Check the Compressor (13.5.10)
Check the CTT Thermistor (13.5.13)
Normally no action is required
If the problem persists for more than
twice on each hour, check for refrigerant
leak and thermodynamic operation (13.3)
Check the EEV (13.5.12)
Check the Outdoor fans (13.5.9)
Check the Indoor fans (13.5.19)
Check the Compressor (13.5.10)
Check the CTT Thermistor (13.5.13)
19
20
Outdoor Unit
Protection
Indoor Coil HP
Protection
Compressor stopped
due to outdoor unit
protection
Compressor stopped
due to high pressure
(heating) protection
21Overflow Protection
24
25Bad EEPROM
26Bad Communication
27
28
29
30
EEPROM Not
Updated
Using EEPROM
data
IDU model
Compressor stopped
due to water level
overflow protection
System is using
ROM parameters
and not EEPROM
parameters
IDU-ODU
communication
No problem
Indoor unit model
connected is shown:
Model A - 4HP unit
Indoor unit model
connected is shown:
Model B - 5HP unit
Indoor unit model
connected is shown:
Model C - 6HP unit
Check the drainage tube for any clog.
Correct drain piping or float switch if
needed.
It is highly recommended to install a
siphon into the unit drainage point.
No action, unless special parameters are
required for unit operation.
No action, unless special parameters are
required for unit operation.
Check communication between indoor
and outdoor units (13.5.17)
No problem
31Not applicable
13-12
SM OU12HP 2-E.2 GB
Page 93
TROUBLESHOOTING
CONTENTS
13.5 Procedures for checking Main Parts
13.5.1 Discharge DC Voltage
High voltage!!!
Wait for DC voltage to be discharged beforere touching any part of the driver to
avoid electric shock.
Check to ensure that DC voltage has reduced to below 50VDC, if not, keep
waiting until it does.
13.5.2 Checking Line Mains Voltage
Confirm that the Mains voltage is between 198 and 253 VAC. If Mains voltage is out of this range,
abnormal operation of the system is expected. If in range, check the Power (Circuit) Breaker and
look for broken or loosed cable lugs or wiring mistakes.
13.5.3 Checking Line Filter Board
1) Check for any burn signs on the filter board and its coils and relays, replace if any.
2) Check voltage at the inlet and outlet of the line filter. If no output voltage, replace line filter.
Replacing line filter - (14.1.19)
13.5.4 Checking Inrush Circuitry
1) Check continuity of each wire on the inrush wiring cable – repair if needed.
2) Power ON the unit, check voltage between both of the inrush pins on the ODU main board –
should be 0 at first and 12VDC after 1 minute. A click sound should also occur after 1 minute.
If no voltage – replace ODU main Board.
3) While power is off check resistance between line input and line output in the filter board
– should be 200:. Turn on the power and check again, after 1 minute (after the click should be
0:. If not, the resistor is burned - replace Line filter.
4) Disconnect the inrush connector (red) from the line filter controller and Connect 9V battery to
pins 1 and 3 (Non-polarity). A click sound should occure. If not, the relay is burned - replace Line
filter.
Replacing line filter - (14.1.19)
Replacing main board - (14.1.13)
13.5.5 Checking Compressor Driver
13.5.5.1 4-5HP
Remove all the terminals of the driver before checking.
If items 1) to 11) are performed and the results are satisfactory, driver is normal.
SM OU12HP 2-E.2 GB
13-13
Page 94
TROUBLESHOOTING
CONTENTS
Use a digital multi meter in diode checking function
1) Connect the “V:” side of the tester to the “P1” terminal of
driver and the “COM” side of the tester to “R” and “S” of
driver, measure the diode voltage.
Voltage should be “OL” (Over Load).
2) Connect the “COM” side of the tester to the “P1” terminal
of driver and the “V:” side of the tester to “R” and “S” of
driver, measure the diode voltage.
Voltage should be 0.4~0.8VDC.
OL
0.5
S
R
RB
P1
N
P
U
V
W
S
R
RB
P1
N
P
U
V
W
3) Connect the “COM“ side of the tester to the “N” terminal
of driver and the “V:” side of the tester to “R” and “S” of
driver, measure the diode voltage.
Voltage should be “OL” (Over Load).
4) Connect the “V:” side of the tester to the “N” terminal of
driver and the “COM” side of the tester to “R” and “S” of
driver, measure the diode voltage.
Voltage should be 0.4~0.8VDC.
5) Connect the “COM“ side of the tester to the “P” terminal
of driver and the “V:” side of the tester to “U”, “V” and
“W” of driver, measure the diode voltage.
Voltage should be 0.4~0.8VDC.
OL
0.5
0.5
S
R
RB
P1
N
P
U
V
W
S
R
RB
P1
N
P
U
V
W
S
R
RB
P1
N
P
U
V
W
13-14
SM OU12HP 2-E.2 GB
Page 95
6) Connect the “V:” side of the tester to the “P” terminal of
CONTENTS
driver and the “COM” side of the tester to “U”, “V” and
“W” of driver, measure the diode voltage.
Voltage should be “OL” (Over Load).
7) Connect the “COM“ side of the tester to the “N” terminal
of driver and the “V:” side of the tester to “U”, “V” and
“W” of driver, measure the diode voltage.
Voltage should be “OL” (Over Load).
8) Connect the “V:” side of the tester to the “N” terminal
of driver and the “COM” side of the tester to “U”, “V” and
“W” of driver, measure the diode voltage.
Voltage should be 0.4~0.8VDC.
TROUBLESHOOTING
S
OL
OL
0.5
R
P1
N
P
U
V
W
S
R
RB
P1
N
P
U
V
W
S
R
P1
N
P
U
V
W
RB
RB
9) Connect the “COM“ side of the tester to the “P” terminal
of driver and the “V:” side of the tester to “T/RB” of
driver, measure the diode voltage.
Voltage should be 0.3~0.8VDC.
10) Connect the “V:” side of the tester to the “P” terminal
of driver and the “COM” side of the tester to “T/RB” of
driver, measure the diode voltage.
Voltage should be “OL” (Over Load).
0.5
OL
S
R
RB
P1
N
P
U
V
W
S
R
RB
P1
N
P
U
V
W
SM OU12HP 2-E.2 GB
13-15
Page 96
TROUBLESHOOTING
CONTENTS
11) Connect the “COM“ side of the tester to the “N” terminal
of driver and the “V:” side of the tester to “T/RB” of
driver, measure the diode voltage.
Voltage should be “OL” (Over Load).
Replacing driver - (14.1.15)
13.5.5.2 6HP
Remove all the terminals of the driver before checking.
If items 1) to 8) are performed and the results are satisfactory, driver is normal.
Use a digital multi meter in diode checking function
Connect the “COM“ side of the tester to the “CAPA-”
1)
terminal of driver and the “V:” side of the tester to “LIVE”
and “NEUTRAL” of driver, measure the diode voltage.
Voltage should be “OL” (Over Load).
OL
OL
S
R
RB
P1
N
P
U
V
W
V
W
U
N
Connect the “V:” side of the tester to the “CAPA-”
2)
terminal of driver and the “COM” side of the tester to
“LIVE” and “NEUTRAL” of driver, measure the diode
voltage.
Voltage should be 0.4~0.8VDC.
Connect the “COM“ side of the tester to the “CAPA+”
3)
terminal of driver and the “V:” side of the tester to “LIVE”
and "NEUTRAL" of driver, measure the diode voltage.
Voltage should be 0.4~0.8VDC.
0.5
0.5
CAPA+
CAPA+
CAPA+
W
CAPA-
W
CAPA-
L
V
U
N
L
V
U
N
CAPA-
L
4)
13-16
Connect the “V:” side of the tester to the “CAPA+”
terminal of driver and the “COM” side of the tester to
“LIVE” and "NEUTRAL" of driver, measure the diode
voltage.
Voltage should be “OL” (Over Load).
V
W
OL
N
CAPA-
L
CAPA+
SM OU12HP 2-E.2 GB
U
Page 97
Connect the “COM“ side of the tester to the “CAPA+”
CONTENTS
5)
terminal of driver and the “V:” side of the tester to “U”,
“V” and “W” of driver, measure the diode voltage.
Voltage should be 0.4~0.8VDC.
Connect the “V:” side of the tester to the “CAPA+”
6)
terminal of driver and the “COM” side of the tester to “U”,
“V” and “W” of driver, measure the diode voltage.
Voltage should be “OL” (Over Load).
Connect the “COM“ side of the tester to the “CAPA-”
7)
terminal of driver and the “V:” side of the tester to “U”,
“V” and “W” of driver, measure the diode voltage.
Voltage should be “OL” (Over Load).
TROUBLESHOOTING
W
0.5
N
CAPA-
L
CAPA+
W
OL
N
CAPA-
L
CAPA+
W
OL
N
V
U
V
U
V
U
CAPA-
L
CAPA+
Connect the “V:” side of the tester to the “CAPA-”
8)
terminal of driver and the “COM” side of the tester to “U”,
“V” and “W” of driver, measure the diode voltage.
Voltage should be 0.4~0.8VDC.
0.5
CAPA+
W
V
U
N
CAPA-
L
Replacing driver - (14.1.15.2)
13.5.6 Checking PFC Chock coil
1) Check PFC chock connections – repair if needed.
2) Visually check to see any burn marks on the wires – replace the chock(s) if needed.
3) Disconnect the chock from the driver and check if the 2 ending wires of each chock are shorted
(continuity check) – if they are NOT shorted replace the chock(s), if they are shorted – check the
driver (13.5.5).
Replacing PFC chock - (14.1.17)
13.5.7 Checking DC Capacitors
1) Check visually for burn marks on the capacitor PCB and the capacitors for swelling casing
SM OU12HP 2-E.2 GB
– replace if needed.
13-17
Page 98
TROUBLESHOOTING
CONTENTS
2) Check capacitance between the + and – poles, should be 2820±560PF (4-5HP) or 4920±980PF
(6HP) – replace if not.
Replacing DC Capacitor board - (14.1.18)
13.5.8 Checking fuse on Main Board
If the 3.15A fuse on the main Board is burnt check the outdoor fans or any other peripheral that can
cause a short:
1) In case of a problematic peripheral - replace it.
2) In case no problematic peripheral replace the burnt fuse.
3) In case of frequent burning fuse, replace the controller.
Replacing main board - (14.1.13)
13.5.9 Checking Outdoor Fan Motor
An Outdoor fan motor fault message may occur during very high winds outdoors that may stop the
fan rotation for short periods. If so, need to relocate the outdoor unit to a more protected place from
winds or install measure of air deflection in front of the fan outlets.
1) Check OFAN connections - Repair if needed.
2) Rotate the fan slowly by hand - If the fan does not rotate easily, check whether something
is obstructing the fan preventing it from rotating – remove the obstruction if necessary. If no
obstruction and still not operating - the fan motor bearings have seized - Replace the motor.
3) Disconnect the OFAN connector from the main board, switch ON the power and check the fan
motor connector on the main board:
a. Between 1 and 3 – should be 310VDC. If very low or 0VDC, replace main board.
b. Between 3 and 4 – should be 15VDC. If very low or 0VDC, replace main board.
c. Between 3 and 6 – should be 15VDC. If very low or 0VDC, replace main board.
4) Connect back the motor connector to the main board, switch ON the power and check the motor
current while operating. Current should be around 1A - In case of abnormal current (no current or
excessive current), replace fan motor.
OFAN_UP
1
3
6
1
5
2
4
3
OFAN_DN
310
6
3
OFAN_UP
1
6
2
5
4
3
OFAN_DN
15
3)a Check motor current3)c Check motor current
13-18
SM OU12HP 2-E.2 GB
Page 99
TROUBLESHOOTING
CONTENTS
RED
1
3
4
OFAN_UP
1
6
2
5
3
4
OFAN_DN
15
M
1.0
3)b Check motor current4) Check motor current
Replacing outdoor unit fan motor - (14.1.6)
Replacing main board - (14.1.13)
13.5.10 Checking Compressor
1) Check Compressor connections - Repair if needed.
2) Check the resistance between the three phases – all three coil resistances should be the
same: around 0.188.
3) Check the compressor current while operating to be the same on each wire - In case
of abnormal current (no current or excessive current), the problem could be of driver or
compressor – if driver is checked to be operating well (13.5.5), replace the compressor.
COMPESSOR
U
VW
18.0
3) Check Compressor motor current
Replacing compressor- (14.1.10)
13.5.11 Checking Reverse Valve (RV)
The RV has two parts, Solenoid and valve.
1) Disconnect the RV connector from the main board and operate the unit in heating mode, check
the voltage between two pins of reverse valve connector on the controller, normal voltage is
230VAC - if no power supply to RV, replace outdoor main board.
2) Check RV operation with direct 230VAC power supply. If RV solenoid is OK (but still no heating
operation while compressor is ON), replace the RV valve from the refrigeration system.if not,
replace the RV coil.
The EEV has two parts, step motor and valve. Use additional set of valve and coil to check the
system.
SM OU12HP 2-E.2 GB
13-19
Page 100
TROUBLESHOOTING
CONTENTS
1) Check the impedance in the coil wires to be as following:
Grey wire to each of the other wires – about 100
Other wires – each one to the others (except grey) – about 50
2) When Outdoor unit is powered on, EEV shall have vibration and click sound. If not, replace the
coil with the additional one and check again – turn OFF the unit and than turn it ON, vibration
and click sound should be performed. If OK, the coil was damaged and require to be replaced.
3) Turn OFF the unit, insert a good coil onto an additional operating valve and turn the unit ON,
vibration and click sound should be performed. If OK, replace EEV valve from the unit.
4) If both EEV coil and valve are still not operating, replace the ODU main board.
1) Check Thermistor connections and wiring - Replace if needed.
2) Check sensor visually - Replace if needed.
3) Check thermistor sensor attachment to pipe (or other parts), specially pay attention to the spring
holding the sensor towards its sensing part – repair if needed.
4) Disconnect the connector from the main board and check Thermistor resistance – should be
according the charts below for each sensor. If not in range of 10%, replace thermistor.
5) If thermistor resistance check is OK but reading is still wrong, replace main board.
OAT, OCT, OMT, ICT, RAT Chart
1000.0
100.0
10.0
Resistance [kOhm]
1.0
0.1
-30-20-100102030405060708090100
R-T Table
Temperature [C]
R
25°C
25/85°C
=10k
=3977K
:
13-20
SM OU12HP 2-E.2 GB
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