Elba Smart Drive Installation Instructions And User Manual

Clothes washer

Installation instructions

and User guide

NZ AU

1

Contents

Important!

SAVE THESE INSTRUCTIONS

The models shown in this User Guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please visit our local website listed on the back cover
or contact your local Fisher & Paykel dealer.

Introduction 2
Installation instructions 3

Getting started

Using your washer 6

Lid lock 8
Wash cycles and options

Wash cycles and options 9
Wash options and advancing the cycle 10
Water levels 11
Saving water – Eco option, Spin Hold 12
Washing bulky items, Woollens 13

Before you wash

Sorting, Loading 14
Detergent 15
Fabric softener, Scrud 16

Changing pre-set options

Option Adjustment mode 17
Wash temperatures, Rinse options 19
Out of Balance Recovery routine 20

Machine information

Specifications 20
Cleaning your washer 21
Products that might damage your washer, Sounds and beeps 22
Automatic lint system, Water consumption 22

Problem solving

If your washer beeps for help 23
Operating problems 25
Wash problems 26

Manufacturers warranty 27
Customer care 28

2

Introduction

Thank you for buying an Elba washing machine. We are very proud of this Smart Drive™ washer
and trust it will serve you well for many years.

At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic
and energy efficient. Compared to conventional machines, your Smart Drive™ washer uses
intelligence to adapt the wash action and water levels to save on water and electricity use;
making it kinder on your wallet and the environment. Thousands of tonnes of washing and 70
years of laundry experience have been programmed into your washing machine to help give you
the best possible performance.

We hope you enjoy your new washing machine, we have certainly enjoyed designing it.

Important!

It is important that the User Guide should be retained with the appliance for future reference.
Should the appliance be sold or transferred to another owner, always ensure that the User
Guide is left with the appliance in order that the new owner can familiarise themselves with the
appliance and the relevant warnings.

Fig.1 Elba washer

3

Installation instructions

Note: you owe it to yourself and your Elba washer to have it installed correctly by an Authorised
Service Agent.

Unpacking

To ensure the best performance from your new
Smart Drive™ please follow the instructions below.

Removing the packaging

1

Remove the outer packaging.

2

Tilt the machine backwards and walk it off the bottom
packer one foot at a time.

3

Remove the bottom packer from under the machine by
pulling it out the front.

4

Lift the lid and remove the bowl packer from the bowl.

5

Remove the hoses and accessories.

6

Keep the bottom packer and bowl packer in case they
are required for future transit.

Important!

Please ensure that the bottom packer has been removed before operating your machine.

In your washer you will find:

4

rubber inserts for the levelling feet (joined together).

1

hose guide.

2

inlet hoses.

Drain hose

1

Carefully pull the drain hose out from the
back of the machine by pulling the exposed
part of the hose downward and outward.

2

To guide the drain hose over the tub or
standpipe the hose guide MUST be fitted to
the drain hose.

To prevent syphoning:

The drain hose should not extend more
than 20 mm from the end of the guide.

The height of the standpipe or tub should
be between 850 – 1200 mm.

The drain hose can be trimmed to length.

3

Place the drain hose in the tub or
standpipe.

Fig.2 Tilt washer backwards to remove packer

Fig.3 Fitting the drain hose guide

Pull hose
through guide

(20mm)
maximum

Flex hose
guide apart

Standpipe 850 – 1200mm

4

Installation instructions

Inlet hoses

1

Connect the straight ends of the inlet hoses to the taps.
There are washers fitted in both ends.

2

Connect the elbow ends of the inlet hoses to the
machine inlet valves. Inlet valves are marked on the
back of the machine.

H=Hot C=Cold.

Ensure you have correctly connected hot to hot and cold to cold.

Cold supply only:

If you only have a cold water supply, an inlet valve cap (blanking cap) MUST be connected to
the hot inlet valve. The cap prevents water leaking out of the hot valve. The cap is available
from your Fisher & Paykel Dealer or Authorised Service Centre, Part No. 388491. This appliance
incorporates backflow protection complying with AS3500.1. No further backflow protection is
required for connection to the water supply.

Levelling

It is IMPORTANT to level the machine to ensure even
spin performance.

1

Separate the 4 rubber foot inserts from the moulding
and fit into the feet on the base of the machine.

2

Move the machine to its final position. (We suggest a
minimum clearance of 20 mm each side).

3

Adjust the feet (wind down) so the machine is level
and cannot rock.

To check if your machine is level:

Look down on the wash bowl and make sure it sits slightly forward of centre. Close the lid.
Visually check that the lid fits evenly on both sides (see Fig.6). If not, adjust one of the front feet
slightly until it matches. The diagram on the top and bottom are not correct.

4

Turn on the water and check all hose connections for leaks. Make sure there are no kinks in the hoses.

5

Uncoil power cord and plug into wall socket.

Fig.5 Adjusting levelling feet

Adjustable feet

Corner cabinets

Rubber insert

To check levelling look
down on the wash bowl

Correct

Incorrect

Lid Alignment

Lid

Topdeck

Wind right foot down
(out) to correct

Wind left foot down
(out) to correct

Lid

Lid

Topdeck

Topdeck

Fig.6 To assess levelling check lid alignment

Tap end

Machine end

Fig.4 Inlet hose ends

5

Installation instructions

Water supply

For best operating conditions your hot water
should be approximately 65˚C. Your cold water
should not exceed 35˚C or your hot water exceed
75˚C. Temperatures above these may cause the
machine to fault or cause damage to the machine.
If you have an uncontrolled water heating source
(eg a wet back or solar heating system) you should
fit a Safe Valve. This will ensure the hot water
temperature remains within safe limits.
Inlet water pressure: Max.1MPa (150 psi) Min. 34Pa (5 psi)
Inlet water flow rate: Min. 3 litres/min
Minimum height of taps to clear the top of the machine is 1150 mm.

Draining

Regularly check that your standpipe or tub is free from lint or other obstructions, which may
affect how your machine works or may cause flooding.
In multi-storey apartments or any upper floor, the machine should be installed on a drained floor.
Draining must comply with local by-laws.

Washer safety

This washer is not intended for use by young children or infirm persons without supervision.
Your Smart Drive™ can now be opened while it is filling and agitating, supervise young children
to ensure they do not play with it.

WARNING!

Electrical Shock Hazard

If you are using an extension cord or a portable electrical outlet device
(eg multi-socket outlet box), ensure that it is positioned so that it does
not come into contact with water or moisture.

Failure to do so may result in death or electrical shock.

Accessories and spare parts

Available from your Fisher & Paykel Dealer or Authorised Service Centre.

Inlet Valve Cap Part No. 388491

Hose Inlet Long (2m) Part No. 422680

Hose Inlet Large Bore Part No. 426123

Drain Hose Extension Part No. 425627p

Power Cord

If the Power Cord of your washer is damaged it must be replaced
by a Fisher & Paykel Authorised Service Centre, as it is not a
standard power cord.

Hot ‘N’ Safe Valves available are:

RMC TVA 50HF

RMC TVA 75HFS

Adjustable between 35˚C – 55˚C

RMC TVA 50HP

For instantaneous gas hot water supply

6

Using your washer

Remove fabric softener dispenser.
Place the load evenly around the agitator. (Refer to ‘Sorting and loading’ page 14).

A. Detergent

Follow the instructions on the detergent package.
Use the mark on the agitator, nearest to the top
of the clothes, as a guide to the correct amount of
detergent to use.
Pour the detergent down the centre of the agitator
stem.
Replace the fabric softener dispenser (this stops
small articles falling down the centre of the agitator).
(Refer to ‘Detergent’ page 15).

B. Fabric softener

If you wish to use fabric softener, place it in the
dispenser on the top of the agitator.

Fabric softener must not be used if you have
selected the

ECO option.

(Refer to ‘Fabric softener’ page 16).

D

C

7

Using your washer

C. Power

Press

POWER to turn the machine on.

D. Wash cycle

Select the cycle you want by pressing
the CYCLE button

located below the

REGULAR option. Scroll through the cycles

until the one you want is lit.

E. Wash options

Select the wash temperature and other wash
options. (Refer to pages 9 – 13).

F. Start

Press

START/PAUSE to start the machine.

If you wish to stop your washer

Press

START/PAUSE.

If it is during spray rinse or spin there is a slight delay while the bowl is coasted to a stop and the
lid is unlocked.

Important!

For best fabric and colour care remove your clothes as soon as the cycle has finished.

E

F

Fig.7 Control panel

8

Lid lock

Your Smart Drive™ has a lid lock, which locks when your machine is
spinning. This ensures the lid cannot be opened during hazardous
parts of the cycle, providing added safety for you and your family.

The

LID LOCK light (above the START/PAUSE button) comes on

when the lid is locked to tell you when you cannot open the lid.
In short it means you can open the lid while your washer is filling,
agitating, and draining, but not while it is spinning.

When the

LID LOCK light is on, the lid is locked.

When the

LID LOCK light is off, the lid is not locked and the lid can be opened.

If the

LID LOCK light is flashing the lid lock is in process of locking or unlocking, (ie while the

machine coasts down or

START/PAUSE has been pressed). During this stage the lid still cannot

be lifted.

Important!

If the lid is left open, the machine will be unable to lock and the cycle will be halted.
The machine will play a tune and the

LID LOCK light will flash until the lid is closed and

START/PAUSE is pressed.

The lid lock remains unlocked for the majority of the cycle allowing you to add clothes,
dissolve detergent or to add fabric softener (if you do not want to use the Automatic Fabric
Softener Dispenser).

The chart below shows the stages when the lid is locked.

Fill Unlocked

Agitate Unlocked

Spray Rinse Locked

Deep Rinse Unlocked

Spin Locked

Keep children away from the machine, especially when you are using hot water, as the
lid can be opened during fill and agitate.

Important!

DO NOT put anything down the slot in the top deck of your machine.
DO NOT try to disable the lid lock.

Fig.8 LID LOCK light

Fig.9 Lid lock catch

9

Wash cycles and options

Default settings

REGULAR HEAVY DUTY DELICATE WOOL

Wash Time 12 min 15 min 6 min 6 min

Wash Action

REGULAR HEAVY DUTY DELICATE DELICATE

Wash Temp

WARM WARM WARM WARM

Rinse

Spray rinse +

cold deep rinse

Spray rinse +

cold deep rinse

2 cold deep

rinses

Spray rinse

+ warm-cold

deep rinse

Spin Speed

FAST FAST SLOW MEDIUM

Spin Time 6 min 6 min 4 min 6 min

Cycle times (min)

Large 45 48 42 37

Medium 42 45 37 35

Compact 41 44 35 33

Cycle times are dependent on your household water pressure.

Wash cycles

REGULAR cycle (with the ECO option) has been designed for normally soiled, everyday washing

eg sheets, towels, T-shirts.

HEAVY DUTY cycle is for heavily soiled durable garments eg overalls, jeans, tea towels.
DELICATE cycle uses a slow, gentle agitation designed to care for your most delicate garments

eg lingerie, blouses.

WOOL cycle is for machine washable woollens.

10

Wash options and advancing the cycle

To select the wash options

1

Select the wash cycle, temperature, water
level and spin speed. (Refer to page 6).

2

If you wish to save water press the

ECO button.

(Refer to page 12).

3

Press

START/PAUSE.

The wash progress lights

The WASH PROGRESS lights show all the tasks your Smart Drive™ will do during the wash cycle. As
each task is completed a light goes out, so you can tell at a glance how far the cycle has to go.

Fig.11 Wash progress lights

To advance the wash cycle

1

Press

POWER.

2

Press the

button repeatedly to advance

the cycle, to the desired position.

3

Press

START/PAUSE.

Note: each wash progress light equals 3 minutes of agitation. The

ECO option wash progress

lights may in some cases wash for longer. This is dependent on the water level.

Clothes care safeguards

To avoid accidentally damaging your clothes there are a few options that your washer will not
accept. For example, you cannot select a hot wash on

DELICATE, or WOOL cycles, or choose the

ECO option on anything other than the HEAVY DUTY or REGULAR cycle.

Fig.10 Selecting wash options

Fig.12 Advancing the wash cycle

11

Water Levels

Manual water level selection

The agitator has 5 levels marked on its stem
that can be used to help you select the correct
water level. Select the correct water level by
using the mark nearest to the top of the load.

The levels marked on the agitator do not
correspond exactly to the level of the water.
They indicate the level of dry clothes suitable
for the water level.

Your Smart Drive™ may occasionally add water
during agitation. This is to maintain the water
level due to the release of air trapped in the
garments.
Out of balance loads, tangling or splash-over
can be caused by selecting a water level that is
too high.

Fig.13 Water level guide on agitator

12

Wash options

Saving water – Eco option

Press the ECO option to save large amounts of water.
The

ECO option uses an Eco Spray rinse. Use this option

when you want to use less detergent and less water.

This option is not recommended if you have low
water pressure or sensitive skin.

The

ECO option has not been designed to be used

with fabric softener as it does not have a second deep
rinse to dispense the softener correctly.

Note: the

ECO option is only available on the REGULAR

and

HEAVY DUTY cycles. If you try to select these options

on the

WOOL or DELICATE cycle, your Smart Drive™ will

skip over the option. The

ECO option will take slightly

longer than a normal spray and deep rinse.

There are some wash loads that may not suit being
washed using the

ECO option. For instance, loads that

have a lot of sand or sawdust in them or garments
where the colour still runs from them.

Tips for water saving

Full loads are more efficient than part loads.
Use the

ECO option. (Refer above).

Adjust the rinse option on

REGULAR, HEAVY DUTY and

WOOL cycles to one deep rinse. (Refer to page 19).

Wash larger loads

Spin Hold

Use the SPIN HOLD option to:
Remove drip dry garments from a mixed load before
the wash goes into spin.
Minimise the clothes creasing when they are left to sit
in the bottom of the bowl at the end of the cycle.
When you have selected

HOLD, your Smart Drive™ will

pause at the end of rinse, beep and the spin light will
flash to tell you that it is waiting for another instruction.
Press

START/PAUSE to begin the spin.

Fig.14 Selecting ECO option

Fig.15 Selecting SPIN HOLD option

13

Wash options

Washing bulky items

Forcing large items into the machine may result in
them being damaged during washing. Make sure
there is enough room in the machine for items to
move when being washed.
Some items float up during the wash, (eg duvets/
doonas and pillows). If they sit too high they may
touch stationary parts of the machine during
agitate or spin. To minimize the chance of this
happening, bulky items should be pushed down

below the water level after fill and pushed to sit
below the medium high water level mark on the
agitator before spinning. Select a slow spin.
To prevent an out of balance load or splashover
we recommend washing these items on the

DELICATE cycle. If you wish to re-spin the load at

a faster speed make sure the load is sitting below
the medium-high mark before spinning.

Washing woollens

The

WOOL cycle has been approved by the New Zealand

Wool Board and the Australian Wool Corporation for
Woolmark products carrying a MACHINE WASHABLE
care claim. The fibres of these woollens have been
treated to prevent felting when they are machine
washed. Most handknitted garments are not made of
machine washable wool and we recommend that you
wash them by hand.
Check the care label.
Use a wool detergent.
Use the

WOOL cycle.

Hand washed woollens may be spun in your Smart Drive™.
To dry woollens lie them flat on a towel and pat into shape. Dry out of direct sunlight.

Some wool underlays and sheepskin products can be washed in a washing machine but may
produce excessive amounts of lint that may cause pump blockages.

Nappy sanitisers/ Bleach

Nappy sanitisers and bleach are very corrosive to metal surfaces. DO NOT use your Smart Drive™
to soak items in bleach or sanitiser, or tip the contents of the nappy bucket into your machine.
Rinse and wring items out thoroughly before placing them in your machine.

Bulky items should sit below the
medium high water level mark.

14

Before you wash

Sorting

To get the best wash results it pays to sort your
clothes before washing.

Care labels

The care label will tell you about the fabric of the
garment and how it should be washed.

Soil

Sort clothes according to the type and amount of
soil. Some soils suit warmer washes eg oily soils,
while others are best washed in cold water eg
mud, blood.

Colour

Sort white fabrics from coloured fabrics.

Lint

Wash lint givers and lint collectors separately.
Where possible, turn lint collectors inside out.

Loading

Check pockets

Loose items can damage both your Smart Drive™
and your clothes.

Close zippers, hooks and eyes

This is to make sure that these items do not snag
on other clothes.

Mend any torn garments or loose buttons

Tears or holes may become larger during washing. Remove any loose bra wires as they
can damage your washing machine and/or dryer.

Pretreat any stains

Make sure the water level suits the load size

Select the correct water level by using the mark on the agitator nearest to the top of
the load. Ensure that the load does not extend above the fabric softener dispenser as
splashing may occur.

For a balanced load

Place unfolded clothes firmly and evenly around the agitator.
Do not wrap large items, such as sheets, around the agitator.
A mixture of small and large items will wash the best.

Lint givers Lint collectors

Towels Synthetics

Chenille Corduroy

Nappies Poly cotton

Socks

Machine Washable

Warm 40°C max

Warm Rinse Well

Normal Spin

Do not bleach

Do not tumble dry

Dry in shade

Warm iron

Dry Cleanable

Examples of different care label symbols.

15

Detergent

Choosing the right detergent

We recommend using domestic detergents,
(powder, liquid or tablets).
Soap flakes or granulated soap powders
should not be used in your Smart Drive™
eg Lux Soap Flakes.
When washing woollens remember to use a
detergent recommended by the New Zealand
Wool Board or Australian Wool Corporation.

How much detergent?

Use the instructions on the back of the
detergent packet as a guide to the correct
amount of detergent to use. The correct
amount of detergent will vary depending on
the amount of soil in your clothes and the
size of your load. Jeans and work clothes may
need more detergent, while towels usually
need less. The larger your machine the more
detergent, you may have to add.

Adding the detergent

Tablets:

Place the required number of tablets down
the centre of the agitator.
(DO NOT use the bag provided with the
tablet products).
For low water level loads (ie washing 2 or
3 garments) do not place the tablet down
the agitator. Instead place directly into the
machine before adding your clothes.

Liquid or powdered detergents:

1

Remove fabric softener dispenser.

2

Pour liquid or powdered detergent down the centre
of the agitator.
Some detergents MUST be fully dissolved before
adding to your machine to get the best wash results.
Check the instructions on the detergent packet.
Pre-dissolving the detergent when washing in cold
water can improve its performance.

3

Replace fabric softener dispenser. (This prevents
small articles falling down the centre of the agitator).

Concentrate

Model

Compact

5.5kg

Medium

6.5kg

Large

7.5kg

water level Number of scoops

high 1 rounded 1⁄ 1⁄

med high 1 scant 1 heaped 1⁄

medium ⁄ 1 scant 1

med low ⁄ ⁄ ⁄

low ⁄ ⁄ ⁄

Standard Powder

Model

Compact

5.5kg

Medium

6.5kg

Large

7.5kg

water level Based on a metric cup

high ⁄ cup 1 cup 1 cup

med high ⁄ cup ⁄ cup 1 cup

medium ⁄ cup ⁄ cup ⁄ cup

med low ⁄ cup ⁄ cup ⁄ cup

low ⁄ cup ⁄ cup ⁄ cup

Liquid

Model

Compact

5.5kg

Medium

6.5kg

Large

7.5kg

water level Number of caps

high 1 cap 1⁄ cap 1⁄ cap

med high 1 cap 1 cap 1⁄ cap

medium ⁄ cap ⁄ cap 1 cap

med low ⁄ cap ⁄ cap ⁄ cap

low ⁄ cap ⁄ cap ⁄ cap

Fig.16 Adding your detergent

16

Fabric softener

How the fabric softener is dispensed

The fabric softener goes into the dispenser on the top of the agitator. During the rinse the
machine spins to release the fabric softener, delivering it down the agitator stem as the machine
fills for the final deep rinse.

Note: the

ECO option is not designed to be used with fabric softener. It does not use a deep rinse

so the machine cannot dispense fabric softener correctly.

How much fabric softener?

The ring on the dispenser cup is a guide for the amount of
fabric softener to add for a full load. Smaller loads require
less fabric softener.

Cleaning the dispenser

When using fabric softener, rinse your dispenser at the end
of each wash.

1

Separate the cup from the dispenser body by pushing
downward on the base of the cup.

2

Rinse both parts of the dispenser using warm soapy water.

Scrud

Scrud is the name given to the waxy build-up that can
occur within any washer when the fabric softener comes into contact with detergent. This build­up is not brought about by a fault in the machine. If scrud is allowed to build-up in the machine
it can result in stains on your clothes or an unpleasant smell in your washer.

If you wish to use fabric softener we recommend:
Using fabric softener sparingly.
When filling the dispenser, do not splash or overfill.
Clean dispenser as soon as the cycle has finished.
Clean your machine regularly. (Refer page 21).
Cold water washing increases the chance of this build-up occurring. We recommend a warm or
hot wash at regular intervals eg approx. every 5th wash.
Fabric softener of a thinner consistency is less likely to leave residue on the dispenser and
contribute to a build-up.

Fig.17 Push cup through
dispenser with thumb

17

Changing pre-set options

Option Adjustment mode

After using your Smart Drive™ you may want to fine tune some of the options to suit your
wash needs.

There are a number of preset options, which can be altered:
the warm wash temperature
the rinse option on

HEAVY DUTY, REGULAR and WOOL cycles

the Out of Balance Recovery routine.

To enter Option Adjustment mode

1

Turn machine on at the wall but do not press

POWER.

Press

START/PAUSE and hold down, then press POWER.

You will hear two quick beeps and the machine will
show an unusual pattern of lights.
In this mode the lights are used to indicate the
different options available.

The diagram on page 18 shows how the lights
relate to the options you can change.
Pages 19 – 20 explain the different options in more
detail.

2

Use the buttons on the panel to make your changes
to the pre-set options.

3

Press

POWER to return to normal mode.

4

Your Smart Drive™ will automatically remember your
changes.

Fig.18 Entering Option Adjustment mode

18

Changing pre-set options

1

Press

START/PAUSE and hold down. Press POWER.

2

The diagram below shows how the lights relate to the options you can change. It also shows
what lights will be on when you first enter the Option Adjustment mode.

Use this diagram to help you adjust the options:

3

Use the buttons on the panel to change the pre-set options.

Fig.19 Option Adjustment mode options

Fig.20 Modifying pre-set options

19

Changing pre-set options

Wash temperatures

The warm temperature can be adjusted if you think it is too hot or too cold.
Note: on these models the hot temperature will be the same as the hot water supply
temperature.

1

Select the

WASH TEMP you want to adjust.

2

The wash progress lights show the temperature adjustment possible for that temperature.
Pressing the

button will cause the wash progress light that is on to change.

Advancing the

WASH PROGRESS light will increase the wash temperature. If you keep pressing

the

button, the light will scroll back to the coldest setting available for that wash

temperature.

Note: if you still can’t get the temperature you require, advance the progress light (while in the
options adjustment mode) across to spin and manually adjust the flow of the taps.

Fig.21 Adjusting the temperature setting

Rinse options

On the

HEAVY DUTY, REGULAR and WOOL cycles

you can change the pre-set rinse option.

The pre-set rinse option on these cycles is a
spray rinse followed by a deep rinse. The spray
rinse may be replaced with a short spin or a
deep rinse.

If you have a problem with impurities in your
water supply you may get a better wash if you
change the rinse option to 2 deep rinses. If
you want to conserve water change the rinse
option to 1 deep rinse. If you want to conserve
even more water, choose the

ECO option.

Rinse options

MED spin

light on

Deep rinse Deep rinse

SLOW spin

light on

Short spin Deep rinse

HOLD

light on

Spray rinse Deep rinse

20

Changing pre-set options

Out of Balance Recovery routine

When your Smart Drive™ is spinning it can sense
if the wash load is out of balance and will stop
and re-try spinning up to 3 times. If it still senses
an unbalanced load there are two options the
machine can take.

Automatic Recovery option

Your Smart Drive™ will try to automatically correct
the out of balance load. It will fill with water and
agitate to redistribute the load before trying to
spin up again.

Machine Stops option

Your Smart Drive™ will stop, give a short burst of
beeps every 5 seconds, and the

RINSE or SPIN light

will flash. You must redistribute the load more
evenly yourself. (Use this option if you wish to
conserve water).

Machine information

To find out the size of your machine, look on the back of your washer.

Specifications

Size Capacity Depth Width Height* Height (Lid Open)

Large 7.5 kg 650 mm 650 mm 1020 – 1050 mm 1410 – 1440 mm

Medium 6.5 kg 600 mm 600 mm 1020 – 1050 mm 1360 – 1390 mm

Compact 5.5 kg 560 mm 560 mm 1020 – 1050 mm 1320 – 1350 mm

Electrical Supply: 220 – 240V, 50Hz Sinusoidal, 165W
Inlet Water Pressure: Max. 1MPa (150 psi) Min. 34Pa (5 psi)
Inlet Water Flow Rate: Min. 3 litres/min
Standpipe Height: 850 – 1200 mm

Note: exact height of your washer is dependent on how far the feet are inserted onto the base
of the machine.

*Height is measured to the highest point on the console.

REGULAR

light on = automatic recovery

REGULAR

light off = machine stops

Fig.22 Adjusting Out of Balance Recovery routine

21

Machine information

When you have finished

Turn off the taps to prevent the chance of flooding
should a hose burst.
Turn off the power at the wall.

Cold water washing

If you always use cold water, we recommend that a
warm or hot wash be used at regular intervals, eg every
5th wash should be at least a warm one.

Cleaning your washer

Clean with a soft damp cloth and wipe dry. Do not use
scouring cleaners as they can damage the paint, plastic
and panel surfaces.
Clean the fabric softener dispenser after each cycle using
warm soapy water.
You can remove the lid for cleaning. Open the lid fully,
hold one side with one hand and gently tap the other
side with an upward motion.
To replace the lid, hold the lid vertically and align both
hinges before pushing down firmly.
To remove the agitator for cleaning, unscrew the nut
down the centre of the agitator by turning anti-clockwise.

The agitator must be fully pushed on to the shaft when refitting. Tighten the nut firmly by
hand. Ensure the agitator is not loose.

Cleaning the inside of your washer

If you use fabric softener or do regular cold water washing, it is important that you occasionally
clean the inside of your machine.
Fill your machine with hot water. Add about two cups of a powdered detergent.
Let it agitate for 10 – 15 minutes.
Stop the machine, open the lid, and leave it to soak overnight.
After soaking, drain the machine and run the machine through a regular cycle.
We do not recommend that you wash clothes during this procedure.

Fig.23 Removing the lid

22

Machine information

Products that might damage your washer

Concentrated bleaches, nappy sanitisers and hydrocarbon solvents (eg petrol and paint
thinners) can cause damage to the paintwork and components of your washer. (Be careful when
washing garments stained with solvents as they are flammable. DO NOT put them in your dryer).
Do not use pre-treatment sprays or liquids on or near your washer as they can damage your
machine’s control panel.
Use of dyes in your washer may cause staining of the plastic components. The dye will not
damage the machine but we suggest you thoroughly clean your washer afterwards. We do not
recommend the use of dye strippers in your washer.

Sounds and beeps

Your washer will make sounds that you will not have heard from other washers.
During drain you will hear the pump in your machine turn off and on quickly about every 10
seconds. This is part of the automatic lint removal system.
While draining your machine may give several low thuds. Your machine is checking that the
water has drained before spinning.
Your washer will beep at the end of the cycle and if you have used Spin Hold or Soak.
If your machine is beeping continuously or giving a musical series of beeps refer to page 23.

Automatic lint system

Your washer has a self cleaning lint system. It automatically separates the lint from the wash
water, trapping the lint between the inner and outer bowls and flushes it out at the end of the
wash.

Water consumption – litres per cycle

Size Litres per Fill Eco option

Spray &

Deep Rinse

1 Deep

Rinse

2 Deep

Rinses

Large 90 L 105 L 175 L 165 L 215 L

Medium 75 L 90 L 150 L 140 L 190 L

Compact 65 L 76.5 L 130 L 120 L 160 L

(Please note these are approximate figures for high water levels.)

23

If your washer beeps for help

Your washer is capable of diagnosing its own troubles. If your washer gives a musical series
of beeps every 5 seconds it is telling you that it has a problem which YOU can solve using the
checklist below.

* The beeps are the same sound your washer makes when you turn it on at the wall.

Musical series of beeps* every 5 seconds and... possible solutions

HOT water temperature light is flashing.

Hot water supply is not hot enough to maintain the wash temperature you have selected.
Select a lower wash temperature.

Inlet hose screens may be blocked.

There may be a kink in the hose (Refer to page 4).

Hot tap has not been turned on.

Inlet hoses connected to the wrong taps.

COLD water temperature light is flashing.

Cold tap has not been turned on.

Inlet hose screens may be blocked.

There may be a kink in the hose. (Refer to page 4).

Inlet hoses connected to the wrong taps.

Cold water temperature exceeds recommended limits. (See ‘Installation Instructions’ page 5).

The flow rate of the supply water is too slow.

HOT and COLD water temperature lights are flashing.

The taps have not been turned on.

Inlet hose screens may be blocked.

The hoses may be kinked. (Refer to page 4).

The drain hose is too low or the drain hose is pushed into the standpipe too far and the water
is siphoning out of the machine. (See ‘Installations Instructions’ page 3).

The flow rate of the supply water is too slow.

HIGH water level light is flashing.

The machine is overloaded and can not agitate. Ensure the machine is stationary. Remove
items until the remaining ones can move freely.

Select a higher water level.

The first

RINSE light or SPIN light is flashing.

The machine has a suds build-up. (Too much detergent may have been used for the amount
of soil in the load.) Wait for suds to dissolve (about 20min). Rinse clothes using a deep rinse.

24

If your washer beeps for help

LID LOCK light is flashing.

Make sure the lid is closed.

Press

START/PAUSE (refer to page 8).

If the symptom persists call your Fisher & Paykel Dealer or Authorised Service Centre.

First

RINSE or SPIN light is flashing as well as the SPIN SPEED light.

Wash load is out of balance. Ensure the machine is stationary. Manually redistribute the load.
Check the machine is level (refer to page 4).

Single beep every second and... possible solutions

Some lights are on but the pattern of lights is unfamiliar.

1 Turn your machine off at the wall,

2 Wait for 60 seconds and turn it back on.

3 Check the machine is level (Refer to Page 4).

4 Remove load and retry.

5 Put through a Deep Rinse and

SPIN (advance wash progress to second rinse light and

push

START/PAUSE).

6 If the fault re-occurs repeat Step 1.

If the machine still will not work call your Fisher & Paykel Dealer or Authorised Service Agent to
arrange service (refer to page 28).

25

Operating problems

Pressing POWER does not turn the machine on.

Is the power switched on at the wall?

Switch the power off at the wall and wait 60 seconds before turning the power on again.

Could your household power supply be at fault? Try plugging in another electrical appliance.

Pressing

START/PAUSE does not start the fill.

Are both hot and cold taps turned on?

Are the inlet hose filters blocked?

Filling continuously.

Check that the machine is not syphoning (refer to page 3 in the ‘Installation Instructions’).

Not spinning properly.

Is the load out of balance? (refer pages 11,13 and 20).

Check the machine is level and does not rock (refer page 4).

It may have suds build-up (refer to rinse light or spin light flashing, page 23).

Spin speed sounds slower than it should.

The clothes are unevenly distributed in the bowl, your washer has compensated by lowering
the spin speed.

Machine is continually going out of balance.

Check the machine is level and does not rock (refer to page 4).

Too much water for load (refer to page 11).

Noises.

Banging – load is out of balance (refer pages 11, 13 and 20).

Other noises – refer page 22.

Small puddle of water coming from under the machine.

The water level is too high for the amount of clothes. This has caused excessive splashing. Use
a lower water level. (Refer to page 11).

Large bulky, garments (eg pillows, duvets) can cause splashing. Wash on

DELICATE cycle (refer

to page 13).

If the problem persists contact your Fisher & Paykel Dealer or Authorised Service Centre (refer to
page 28).

26

Wash problems

Listed below are possible causes and solutions to some common wash problems.

Creasing.

Overloading the washer or dryer.

Choose the

DELICATE cycle which has been designed to minimise creasing.

Try selecting a slower spin speed.

Do not leave wet clothes to sit in the washer or laundry basket.

Poor Soil Removal.

Warm wash water is too cold. Refer to ‘Changing pre-set options’ page 19.

Not enough detergent for load size or amount of soil.

White clothes are better washed separately. Separate light and heavily soiled items, as clothes
can pick up soil from dirty wash water.

Select the wash temperature according to soil type. For example, blood and mud are better
washed in cold water, while oily soils wash better in warmer water.

Overloading the washer.

Loads made up of articles of varying sizes will wash better (eg full loads of sheets may not
wash as well).

Hard water requires more detergent than soft water.

Linting.

Wash lint givers eg towels, flannelette sheets, separately from lint collectors eg synthetic fabrics.

Overloading the washer.

Not enough detergent to hold the lint in suspension.

Overdrying in a dryer can cause a build-up of static electricity in synthetic fabrics and cause
them to attract lint.

Residue Detergent.

Overloading the washer.

Try using less detergent.

Some detergents need to be pre-dissolved, check the detergent instructions.

Cold ambient temperatures and cold washes or short agitation times may not let the
detergent dissolve properly. Try pre-dissolving the detergent.

Black or Grey Marks on Clothes.

A buildup caused by the interaction of fabric softener and detergent can flake off and mark
clothes. (Refer to ‘Scrud’ page 16).

Insufficient detergent, for the amount of soil on the clothes, can result in grey marks on
clothes. (Refer to ‘Detergent’ page 15).

Dye Transfer.

Wash and dry non-colourfast clothes separately.

Non colourfast clothes left sitting in a washer or laundry basket can transfer dye to other clothes.

Tangling.

Washing with too much water (ie underloading) can cause the clothes to tangle around one another.

Do not load the washer by wrapping clothes around the agitator.

27

Manufacturer’s warranty

You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this Product
covering parts and labour for servicing within the country of purchase.

Fisher & Paykel undertakes to:

Repair or, at its option, replace without cost to the owner either for material or labour any part
of the Product, the serial number of which appears on the back of the Product, which is found to
be defective within TWO YEARS of the date of purchase.

This warranty DOES NOT cover

A

Service calls which are not related to any defect in the Product. The cost of a service call will be

charged if the problem is not found to be a Product fault. For example:

1. Correcting the installation, eg removal of transit packer, levelling the machine, adjustment
of the drain to correct syphoning, noises, crossed, kinked or leaking inlet hose connections,
turning on water or power supplies.

2. Noise or vibration that is considered normal, eg spin sounds, user warning beeps.

3. Water on the floor due to incorrect loading or excessive suds.

4. Providing instruction on use of the product or changing the set-up of the product, eg setting
up Controlled Cold, instruction on correct use of detergents and fabric softeners.

5. Blocked pumps, removal of foreign objects/substances from the machine, including the
pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud etc.

6. Replacing fuses in or correcting house wiring or correcting house plumbing, eg unblocking
drains.

7. Correcting corrosion or discolouration due to chemical attack.

8. Correcting damage caused by pests, eg rats, cockroaches etc.

B

Defects caused by factors other than:

1. Normal domestic use or

2. Use in accordance with the Product’s User Guide.

C

Defects to the Product caused by accident, neglect, misuse or ‘Act of God’.

D

Correction of unauthorised repairs.

E

Normal recommended maintenance as set out in the Product’s User Guide.

Service under this manufacturer’s warranty must be provided by an Authorised Service Agent
(refer to the Customer care section for contact details). Such service shall be provided during
normal business hours. This warranty certificate should be shown when making any claim.

Note: this warranty is an extra benefit and does not affect your legal rights and applies only to
product purchased in New Zealand and Australia.

Please keep this User Guide in a safe place.

28

Customer care

Before you call for service or assistance ...

Check the things you can do yourself. Refer to the
installation instructions and your user guide and check that:

1

Your appliance is correctly installed.

2

You are familiar with its normal operation.

If after checking these points you still need assistance, please refer to your nearest
AUTHORISED SERVICE CENTRE, or contact us through our local website listed on the back cover.

In New Zealand if you need assistance...*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we
can be of any further help, please contact our Customer Care Centre,

Toll Free: 0800 FP CARE or 0800 37 2273
Fax: [phone]
Email: [e-mail]
Postal address: Fisher & Paykel Appliances Limited, PO Box 58732 Greenmount, Auckland

If you need service...*

Fisher & Paykel has a network of independent Fisher & Paykel AUTHORISED SERVICE CENTRES
whose fully trained technicians can carry out any service necessary on your appliance. Your dealer
or our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE in your area.

In Australia if you need assistance...*

Call our Fisher & Paykel Customer Care Centre and talk to one of our Customer Care consultants.

Toll Free: 1300 650 590
Fax: [phone]
Email: [e-mail]
Postal address: Fisher & Paykel Appliances Limited, PO Box 798, Cleveland, QLD4163

If you need service...*

Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel AUTHORISED CUSTOMER
SERVICE CENTRES whose fully trained technicians can carry out any service necessary on your
appliance. Our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE in your area.

*If you call or write, please provide: name, address, model number, serial number, date of purchase
and a description of the problem. This information is needed in order to better respond to your
request for assistance.

Product details can be found on the top left hand side of the console or back panel of the
washer cabinet.

Product details

Fisher & Paykel Appliances Ltd

Model/Serial No.

Date of Purchase Purchaser

Dealer Suburb

Town Country

Copyright Reserved © Fisher & Paykel 2009.

The product specifications in this booklet apply to
the specific products and models described at the
date of issue. Under our policy of continuous product
improvement, these specifications may change at any
time. You should therefore check with your Customer
Care Centre to ensure this booklet correctly describes
the product currently available.

www.elba.co.nz
www.elba.com.au

NZ AU
Clothes washer
Installation instructions and user guide
Published: 04/2009

Part No. 421307