Elavon CFNA Quick Reference Manual

CFNA Electronic Application |
page 1
QUICK REFERENCE GUIDE
CFNA Electronic Application
Verifone® Evolution Series
CFNA Electronic Application |
page 2
CFNA Electronic Application |
page 2
TIPS FOR PROCESSING
ENTER or YES
BACKSPACE
CANCEL or NO
To scroll through the menu, press
MORE
Press 3 multiple times until the paper
advances to desired length
The following prompts may appear depending on terminal setup, card type, and/or entry method.
Clerk ID Prompt:
Input Clerk ID and press ENTER
Invoice Prompt:
Input Invoice # and press ENTER
Language Prompt:
If prompted, select language
CFNA Electronic Application |
page 3
Before processing a new Credit First National Association (CFNA) credit card application:
Provide the customer with the paper credit card application, which includes Credit Card Terms and Conditions. Make sure the customer completes all required information and signs the application. Detach the signed application from the Credit Card Terms and Conditions and return the Terms and Conditions to the customer before you process the application.
Please note that the USA PATRIOT Act prevents processing the application without all of the required information.
For each applicant, CFNA must obtain:
Full legal name
Date of birth
Current residential street address and mailing address (if different)
Social Security Number
Annual Gross Income from all Sources
Compare the customer’s information with his/her valid driver’s license, military or state identification, or passport, and one other form of identification or credit card. Check the following:
Picture: Make sure it resembles the individual presenting ID.
Logos/holograms: Look for a hologram on driver’s license (if your state issues licenses with holograms).
Expiration date: if the ID has expired, it is not valid and cannot be used as ID.
PROCEDURES FOR OPENING A NEW ACCOUNT
CFNA Electronic Application |
page 4
Age: compare date of birth on the ID to age of individual presenting ID.
Look carefully for possible alterations or other evidence of tampering.
Make sure the application is signed and that the signature compares with the ID.
After you have verified ID, sign your name in the “VERIFIED BY” box.
ALL APPLICATIONS, APPROVED AND DECLINED, MUST BE SIGNED AND MAILED TO CFNA WEEKLY:
Credit First National Association P.O. Box 81083 BK-14 / Credit Authorization Cleveland, OH 44181-0083
Applications for joint accounts cannot be processed electronically.
Electronic application processing is not available in California.
All applications, whether approved or denied, must be completed, signed and mailed to CFNA.
PROCEDURES FOR OPENING A NEW ACCOUNT CON’T
Loading...
+ 7 hidden pages